oct. 29 to friday, oct. 31, 2014 National Conference and Showcase PROGRAM

Transcription

1 general wednesday, information oct. 29 to friday, oct. 31, 2014 National Conference and Showcase PROGRAM 1

2 thanks to our sponsors Platinum Gold Silver

3 Extra Value: CSAE Learning Centre don t miss a thing! Fully paid registrants of CSAE 2014 have free access to ALL recorded educational sessions through the CSAE Learning Centre. Access allows you to review both the sessions you attend and the sessions you miss because of scheduling conflicts. To obtain access to all conference sessions, bring the order card in your registration package to the Multiview Booth at Sheraton on the Falls. Sponsored by: Multiview QuickMobile App CSAE 2014 brought to you by the ALLSTREAM CENTRE The 2014 mobile application for iphone, ipad, Android and Blackberry (via the mobile web for Blackberry and some android tablets only) puts all the destination and conference information you need in the palm of your hand. Powered by QuickMobile, the application gives CSAE 2014 delegates real-time access to schedules, speakers, venues, exhibitor information, session handouts and much more. App is available for download in the Apple Store and Google Play Store. Sponsored by: The Allstream Centre Sessions to be Live Streamed at CSAE 2014! Again in 2014 some sessions will be available online live during the 2014 National Conference. Can t attend this year? Want your staff to view a couple of sessions?... no problem! Sign in to: Additional details will be available shortly. Sponsored by: WeBcAsT GuRu 1general information

4 general information continued Young Professionals Day Program Thursday, October 30, 2014 Are you new to the association field? Do you have staff who are new in the industry? Attend the CSAE National Conference 2014 in Niagara Falls for the day to learn about issues facing associations and gain knowledge to benefit your professional growth in the field and your value to your association. Meeting Management Track Again in 2014 we are including some sessions of special interest to those who are responsible for meetings and events. Whether it is your full time job or part of a larger area of responsibility, PCMA has designed programs to address issues you may face during the conference planning process. Powered by: PCMA (Professional Convention Management Association) Hilton Sheraton on the Falls Shuttle Service Shuttle will run about every 15 minutes between these two hotels Tuesday, October 28th: 13:00 17:00 Wednesday, October 29th 05:45 17:00 Thursday, October 30th 05:45 07:00 and 14:00 18:00 Friday, October 31st 07:30 14:30 Sponsored by: Niagara Airbus 2

5 Education Guide: Strategy: Investigation and integration of how conditions and disciplines within the industry may impact and affect strategy, planning and operations Best Practices: Exploration of best practices to provide solutions and innovative approaches to the tasks and challenges facing the profession How to: Education on topics or new ways of doing business Meeting Management: Various topics of specific interest to anyone responsible for meetings and convention planning Powered by: PCMA (Professional Convention Management Association) Hotel Location Legend Sheraton on the Falls Scotiabank Convention Centre SCC Tuesday, October 28, :30 16:00 Strategy Rm :00 19:00 5th Level Foyer Collaborative Advantage: Building Your Association to Thrive in The Age of Transformation Presenter: Jeff De Cagna, FRSA FASAE, Chief Strategist and Founder, Principled Innovations LLC Separate Registration Required Conference Registration 3tuesday, october 28, 2014

6 tuesday, october 28, 2014 continued 14:00 19:00 Upper Fallsview Studio AB 17:00 18:00 Upper Fallsview Studio AB 20:00 23:59 Hard Rock Club, Upper Level The Attendee Hangout & Internet Café Internet Café sponsored by: DE Systems New Members Meet and Greet Sponsored by: CSAE Trillium Chapter By invitation Only CSAE Exclusive Event: For All Conference Attendees Enjoy live entertainment, complimentary finger foods. Look for your 2 complimentary drink tickets when you check in at either of the CSAE official Conference hotels. Sponsored by: Sheraton on the Falls 4

7 Wednesday, October 29, :00 07:00 Meet in Lobby 07:00 17:00 5th Level Foyer Optional Fitness Activities Choose from Yoga, Fun Walk/Run, Skylon Tower Step Climb (665 steps) Sponsored by: Niagara Falls Tourism Conference Registration 07:00 15:00 Upper Fallsview Studio AB 07:30 08:00 5th Level Foyer Concurrent Sessions 08:00 09:30 Strategy Rm. 1 Suppliers, All 08:00 09:30 Strategy Rm. 2 The Attendee Hangout & Internet Café Internet Café sponsored by: DE Systems 07:00 08:00 Student/Instructor Meet and Greet Morning Refreshments Navy SEALs, Generals Powell, Schwarzkopf, Grant & Attila the Hun: Business Leadership Tactics from the Front Line Presenter: Bruce Lee, Event Speaker, Productivity Coach, Author, BL Productivity Resources Engaging Members in Professional Change Presenters: Cameron McAlpine, Manager Communications, Bob Haig, CEO and Kimbalin Kelly, Director Ontario Chiropractic Association 5wednesday, october 29, 2014

8 wednesday, october 29, 2014 continued 08:00 09:30 Strategy Rm. 3 08:00 09:30 Strategy Rm. 5-6 Strategy, 08:00 09:30 Great Rm. A All 08:00 11:30 Strategy Rm. 7 09:30 10:00 5th Level Foyer Total Rewards More than money Presenter: Ian Anderson, Association Management Consulting & Evaluation Services Recruiting and Engaging Members Millennials to Boomers. Why this has nothing to do with social media. Presenter: Erin Roberts, Zzeem The Art of the Great Media Interview Presenter: Warren Weeks, The Art of the Great Interview This session will be live streamed Business Model Task Force Presenter: Jeff De Cagna, FRSA FASAE, Chief Strategist and Founder, Principled Innovations LLC Refreshment Break Sponsored by: MediaEdge Concurrent Sessions continued 10:00 11:30 Strategy Rm. 1 Suppliers Maximize Your Success at CSAE Showcase 2014 Presenter: Fred Fox, Exhibitor Institute Sponsored by: CSAE Trillium Chapter 6

9 10:00 11:30 Strategy Rm. 2 All 10:00 11:30 Strategy Rm. 3 Strategy, 10:00 11:30 Strategy Rm. 5-6 Strategy, 10:00 11:30 Great Rm. A Will You be My Friend Managing Social Media in the Workplace Presenter: Lauren Bernardi, Lawyer/HR Advisor, Bernardi Human Resource Law LLP Sponsored by: CSAE Trillium Chapter From Strategy to Outcomes Integrating planning with staff performance Presenter: David Skinner, Heuristix Sponsored by: CSAE Trillium Chapter Creating Relevance from Research: News you can use from the 3rd annual National Social Media Benchmarking Research Study Presenters: Randall Craig, 108 ideaspace, Gerald Bramm, Bramm Research Sponsored by: CSAE Trillium Chapter Today s Missing Link for Explosive Growth Presenter: Ed Rigsbee, CSP, CAE, Rigsbee Enterprises Inc. This session will be live streamed Sponsored by: CSAE Trillium Chapter 11:30 14:00 Shuttle service to the Scotiabank Convention Centre and return Sponsored by: Niagara Falls Tourism wednesday, october 29, 2014 continued 11:45 13:30 Ballroom SCC Kick-off Luncheon and Annual General Meeting Sponsored by: Fairmont Hotels and Resorts 7

10 wednesday, october 29, 2014 continued Concurrent Sessions 14:00 15:30 Strategy Rm. 1 All 14:00 15:30 Strategy Rm. 2 14:00 15:30 Strategy Rm. 3 How To, All 14:00 15:30 Strategy Rm :00 15:30 Strategy Rm. 7 How To, Winning Online Through the Content Marketing / Social Media / Analytics Trifecta Presenter: Julie King, President and CEO, Biz-Zone Internet Group Sponsored by: Tourism Winnipeg Coffee, Tea or the Right Volunteer Board or Committee Presenter: Lori Gotlieb, President, Lori Gotlieb, Consulting Sponsored by: Tourism Winnipeg Keep Your People in the Boat Presenter: Crane Stookey, Owner, Keep Your People in the Boat Sponsored by: Tourism Winnipeg Competition Law and Codes of Ethics & Recent Competition Law Developments for Associations Presenters: Steve Szentesi, Owner, Steve Szentesi Law Corporation, and Mark Katz, Partner, Davies Ward Phillips & Vineberg LLP Sponsored by: Tourism Winnipeg DNA of Data Presenter: Linda Craig, Managing Partner, RSVP Retention Strategy Value Partners Sponsored by: Tourism Winnipeg 8

11 14:00 15:30 Great Rm. A All 15:30 15:45 3rd Level 15:45 17:30 Great Rm. BC Engagement the Key to Acquisition and Retention Presenter: Sherrif Karamat, CAE, MBA, BAS, Chief Operating Officer, Professional Convention Management Association This session will be live streamed Powered by: Professional Convention Management Association (PCMA) Refreshment Break Opening Ceremonies and Keynote Address Keynote Address: The Customer Experience in the Age of Social Media Dave Carroll, Singer-Songwriter Author of United Breaks Guitars Sponsored by: Speakers Spotlight Includes: Pinnacle and Griner Awards, Long Term Service Recognition 17:30 20:15 Buses available to shuttle to and from Niagara Parks Table Rock Centre, Elements on the Falls for Welcome Reception Sponsored by: Niagara Falls Tourism 17:30 19:30 Niagara Parks Table Rock Centre Elements on the Falls Restaurant Welcome Reception Naturally Inspired Sponsored by: Niagara Parks Commission and Peller Estates Winery wednesday, october 29, 2014 continued 9

12 thursday, october 30, 2014 Thursday, October 30, :00 07:00 Meet in Lobby 07:00 13:00 Lobby SCC 07:00 17:00 Upper Fallsview Studio AB Optional Fitness Activities Choose from Yoga, Fun Walk/Run, Skylon Tower Step Climb (665 steps) Sponsored by: Niagara Falls Tourism Conference Registration The Attendee Hangout & Internet Café Internet Café sponsored by: DE Systems 07:30 10:00 Shuttle Service from Sheraton on the Falls to the Scotiabank Convention Centre Sponsored by: Niagara Falls Tourism 08:00 10:00 Hall A SCC 10:00 14:00 Hall B, C SCC Showcase Breakfast and Keynote Address Sponsored by: Hilton Worldwide Keynote Address: HOLY CRAP, AM I BUSY! Changing our Culture from Chaos to Calm Linda Edgecombe, CSP, HOF Brought to you by: The Canadian Speakers Hall of Fame Sponsored by: Tourism Saskatoon Includes: Donna Mary Shaw Award CSAE National Showcase Refreshment Break and Lunch Sponsored by: Tourism Toronto 10

13 10:00 14:00 10:15 11:00 11:45 12:45 13:30 Challenges will be held at: 10:40, 11:20, 12:00, 13:00, and 13:30 Get Smart Mini Sessions on the Show Floor Sponsored by: Tourism London Short special interest sessions are held throughout the show in the Get Smart Lounge Body Talk & Power Poses: Marion Grobb Finkelstein, Communication Catalyst, MarionSpeaks Live Streaming How does it work? Boris Segal, WeBcAsT GuRu Memory Techniques: Bruce Lee, MC, BL Productivity Resources Tweet Chats and Tweet Ups Another Engagement Opportunity For Your Event Katie Dolan, Ottawa Tourism Powered by: Professional Convention Management Association (PCMA) CAE Info Session: Aubrae Wilson, Director of Education, CSAE Smart Bites Challenge Smart Bites Lounge Suppliers: How much do you know about your clients and their associations operation? Sample Q: Who does the executive director of an association report to? Association Execs: What can these exhibitors do for you; what are they all about? Challenge your peers and demonstrate how well you know our showcase exhibitors. Sample Q: When was CSAE conference last held in Niagara Falls? thursday, october 30, 2014 continued 11

14 thursday, october 30, 2014 continued 12 13:30 17:00 Conference Registration 5th Level Foyer 13:45 15:45 Shuttle Service from the Scotiabank Convention Centre to Sheraton on the Falls Sponsored by: Niagara Falls Tourism Concurrent Sessions 14:30 16:00 Strategy Rm. 1 Strategy, 14:30 16:00 Strategy Rm. 2 All & YP 14:30 16:00 Strategy Rm. 3 Strategy, 14:30 16:00 Strategy Rm. 5-6 Does Social Media Make Associations Irrelevant? Five ways to Compete with Free and Win Presenter: Randall Craig, President, 108ideaspace Sponsored by: Tourism London Hey I m Here! Drawing Your Target Audience to Your Social Media Posts Presenter: Josh Studzinski, Aptify Sponsored by: Tourism London Passing the Amazon Test: What Association Decision-Makers Need to Know Presenter: Jeff De Cagna, FRSA FASAE, Principled Innovations Sponsored by: Tourism London Engaging Your Membership through Government Advocacy and Public Relations Presenter: Huw Williams, President, Impact Canada Sponsored by: Tourism London

15 14:30 16:00 Strategy Rm. 7 Mtg. Mgmt. 14:30 16:00 Great Rm. A All 14:30 16:00 Fallsview Studio C AMC Professionals 14:30 16:00 Great Rm. BC Tour, All 16:00 17:30 Strategy Rm. 1 Building Smart Events: How to Collect & Use Your Event Intelligence Presenters: Donny Neufuss, Sonic Foundry, and Kevin Iwamoto. StarCite Powered by: Professional Convention Management Association (PCMA) How to Network Like a Pro Presenter: Marion Grobb Finkelstein, Communication Catalyst, MarionSpeaks (Communication Training & Consulting) This session will be live streamed Sponsored by: Tourism London AMC Forum Meeting Facilitators: Serge Micheli, CAE, CEM, Association & Events Management & Constance Wrigley-Thomas, CAE, Essentient Association Management Open to Association Management Company (AMC) owners and their employees Technical Tour of the Main Hall Brought to you by Freeman Audio Visual / Canada Young Professionals Networking/ Mentorship Session What do you want to know about association management? What do you want to tell us about your development needs? How do you want to portray yourself within your organization and beyond. thursday, october 30, 2014 continued 13

16 thursday, october 30, 2014 continued 14 continued from previous page 18:00 late Fallsview Resort Casino Steer your new career in the not-for-profit world in the right direction! Are you looking to stand out, get noticed and make a real impact in your organization? Here s a chance to get answers, insight and new perspectives on topics that are important to you from some true association experts! Come join association veterans, Jack Shand, CAE and Randall Craig of 108Ideaspace,who will be on hand to provide invaluable career information and advice, and are ready and willing to discuss topics of interest to your advancement in this field. Aubrae Wilson, CSAE s Director of Education rounds out the team. She can tell you about education offerings provided by the association and is ready and willing to hear what support CSAE can provide to help you with your professional growth. If you re a young association professional or a student considering the association field, this is an opportunity you won t want to miss! Light refreshments will be provided Spooktacular Niagara Falls Gala Graciously sponsored by: Niagara Falls Tourism, Tourism Partnership of Niagara, Fallsview Casino Resort, Peller Estates Winery 17:45 23:59 Shuttles will run between the Sheraton on the Falls and the Casino and return. Hilton guests will walk across the street. Sponsored by: Niagara Falls Tourism

17 Friday, October 31, :00 14:30 5th Level Foyer 07:00 14:30 Upper Fallsview Studio AB 08:00 09:00 Great Room Foyer & A Conference Registration The Attendee Hangout & Internet Café Internet Café sponsored by: DE Systems Wake Me Up Breakfast Be part of the energy! Sponsored by: Meetings + Conventions Calgary, Travel Alberta friday, october 31, 2014 Concurrent Sessions 09:00 10:30 Strategy Rm. 1 09:00 10:30 Strategy Rm. 2 Incremental Innovation : New Ideas for Achieving Excellence in Your Association Presenter: Julie King, Biz-Zone Internet Group Legislative Update: Employment and Corporate Highlights Presenters: Victoria Prince, Partner, BLG and Maria Gergin, Associate, BLG 09:00 10:30 Strategy Rm. 3 From Task to Vision: New Perspective on Volunteer Leadership Presenter: Christina Becker, Vice President, Becker and Associates 15

18 friday, october 31, 2014 continued 16 09:00 10:30 Strategy Rm. 5-6 All 09:00 10:30 Strategy Rm. 7 All 09:00 10:30 Great Rm. A Mtg. Mgmt. 10:30 11:00 3rd Floor 11:00 12:00 Great Rm. BC 12:00 14:00 Great Rm. BC The So What? Now What? of Employee Engagement Presenter: Bruce McLeod, Chief Culture Officer, Coaching Out of the Box Define yourself - a focus on igniting your WHY Power Presenter: Gerry Visca, RedChair Branding Pirates, Poachers, and Thieves: Your Organization May Be At Risk MaryAnne Bobrow, CAE, CMP, CMM, CHE, President, Bobrow Associates, Inc This session will be live streamed Powered by: Professional Convention Management Association (PCMA) Refreshment Break Sponsored by: Quebec City Tourism The Final Act: Wrap Up General Session Emcee:Seamus O Regan Sponsored by: Destination St. John s Includes: CAE Graduation and Chapter of the Year Award Welcome to Calgary Luncheon Be Part of the Energy and Keynote Address Sponsored by: Meetings + Conventions Calgary, Travel Alberta Keynote Address: The Kidnapping: A Mother Daughter Story of Forgiveness Amanda Lindhout and Lorinda Stewart Sponsored by: National Speakers Bureau

19 Bronze thanks to our sponsors Corporate Level 1 and Bronze Corporate Level 2 and Bronze

20 See you next year in Calgary! Mark the Dates: Wednesday, Oct. 28 to Friday, Oct. 30, 2015