SAP Note Toolbox CRM Data Exchange: For analysis and troubleshooting

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1 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting Nte Language: English Versin: 4 Validity: Valid Since Summary Symptm Prblems ccur during the analysis f errrs in the data exchange f sales transactins r data incnsistencies exist between rders in the CRM server r R/3 system. Other terms Analysis, dwnlad, uplad, transactins Reasn and Prerequisites Varius reprts exists which are nw bundled. Slutin Descriptin f tlbx: ======================= The tlbx simplifies the analysis f prblems in the data exchange. Analysis reprts and crrectin reprts as well as imprtant transactins frm the data exchange envirnment f CRM sales transactins are bundled. T start the tlbx, start reprt CRM_DATAEXCHANGE_TOOLBOX. Dcumentatin f tlbx: ========================= Installatin f tlbx Release 4.0: ==================================== 1. Call Transactin SE38, enter prgram name CRM_DATAEXCHANGE_TOOLBOX. 2. Chse 'Create'. Title: Tlbx fr Analysis and Crrectin Reprts in Data Exchange Type: 1 Executable prgram Status: SAP standard prductin prgram Package: CRM_DATAEXCHANGE 3. Create the fllwing text elements in the reprt ('Gt --> Text elements --> Text symbls'): 001 Analysis Reprts 002 Reprt CRM_ORDER_DELETE (SAP Nte ) 003 Crr.Reprts 004 Analysis Transactins 005 Maint. SMOFPARSFA 006 Maint. SMOFQFIND Page 1 f 6

2 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting 007 qrfc Mnitr Outbund Queue(SMQ1) 008 qrfc Mnitr Inbund Queue (SMQ2) 009 Display BDc Messages (SMW01) 010 qrfc Mnitr (SMQR) 011 Reprt CRM_ORDER_READ (SAP Nte ) 012 Reprt CRM_ODE_CHECK_CFG (SAP Nte ) 013 Reprt CRM_MESSAGES (SAP Nte ) 014 Reprt CRM_DATAEXCHANGE_1O_BDOCS (SAP Nte ) 015 Reprt CRM_ODE_CHECK_DOC (SAP Nte ) 016 Reprt CRM_CREATE_REPL (SAP Nte ) 017 Reprt CRM_SET_STATUS_COMPLETED (SAP Nte ) 018 Reprt CRM_LINK_OBJTYPE_18_DELETE (SAP Nte ) 019 Reprt CRM_MESSAGES_DELETE (SAP Nte ) 020 Reprt CRM_REPL_CHECK_AND_DELETE (SAP Nte ) 021 Reprt CRM_ORDER_DELETE_ORPHAN_CDB (SAP Nte ) 022 Reprt CRM_CONTRACT_UPDATE_FROM_R3 (SAP Nte ) 023 Read Tables Business Transactin 024 Reprt CRM_DATAEXCHANGE_CHECK_OLTP (SAP Nte ) 025 Check Basis Cnfiguratin Data Exchange 026 Set Message Lg Level 027 Display BDOC's fr a Business Transactin 028 Cmpare a Dcument in CRM and R/3 029 Incrrect Dcuments that were Created in R/3 030 Deleting a CRM OneOrder Dcument 031 Creating Missing Replicatin Recrds 032 Setting Cmpleted Status fr a Sales Dcument 033 Delete Links t PRCD_HEAD 034 Delete Messages frm Errr Lg 035 Delete Unnecessary Replicatin Recrds Page 2 f 6

3 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting 036 Delete Orphaned CDB Entries 037 Cntracts frm R/3: Adapt Dc Flw 100 CRM_DATAEXCHANGE_TOOLBOX 101 Authrized Errrs May Be Deleted! 102 Only use Reprt in Serius Cases! 103 Open OSS Call fr Nn-deletable Errr Message! 104 Cancel 105 Execute 106 The Reprt was Cancelled. 201 THIS REPORT IS NOT RELEASED FOR GENERAL 202 USE. IT CAN ONLY BE USED BY 203 REQUEST OF SAP DEVELOPMENT Installatin f tlbx Release 3.0 and 3.1: ============================================ 1. Call Transactin SE38, enter prgram name CRM_DATAEXCHANGE_TOOLBOX. 2. Chse 'Create'. Title: Tlbx fr Analysis and Crrectin Reprts in Data Exchange Type: 1 Executable prgram Status: SAP standard prductin prgram Package: CRM_DATAEXCHANGE 3. Create the fllwing text elements in the reprt ('Gt --> Text elements --> Text symbls'): 001 Analysis Reprts 002 Reprt CRM_ORDER_DELETE (SAP Nte ) 003 Crr.Reprts 004 Analysis Transactins 005 Maint. SMOFPARSFA 006 Maint. SMOFQFIND 007 qrfc Mnitr Outbund Queue(SMQ1) 008 qrfc Mnitr Inbund Queue (SMQ2) Page 3 f 6

4 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting 009 Display BDc Messages (SMW01) 010 qrfc Mnitr (SMQR) 011 Reprt CRM_ORDER_READ (SAP Nte ) 012 Reprt CRM_ODE_CHECK_CFG (SAP Nte ) 013 Reprt CRM_MESSAGES (SAP Nte ) 014 Reprt CRM_DATAEXCHANGE_1O_BDOCS (SAP Nte ) 015 Reprt CRM_ODE_CHECK_DOC (SAP Nte ) 016 Reprt CRM_CREATE_REPL (SAP Nte ) 017 Reprt CRM_SET_STATUS_COMPLETED (SAP Nte ) 018 Reprt CRM_LINK_OBJTYPE_18_DELETE (SAP Nte ) 019 Reprt CRM_MESSAGES_DELETE (SAP Nte ) 020 Reprt CRM_REPL_CHECK_AND_DELETE (SAP Nte ) 021 Reprt CRM_ORDER_DELETE_ORPHAN_CDB (SAP Nte ) 023 Read Tables Business Transactin 025 Check Basis Cnfiguratin Data Exchange 026 Set Message Lg Level 027 Display BDOC's fr a Business Transactin 028 Cmpare a Dcument in CRM and R/3 029 Incrrect Dcuments that were Created in R/3 030 Deleting a CRM OneOrder Dcument 031 Creating Missing Replicatin Recrds 032 Setting Cmpleted Status fr a Sales Dcument 033 Delete Links t PRCD_HEAD 034 Delete Messages frm Errr Lg 035 Delete Unnecessary Replicatin Recrds 036 Delete Orphaned CDB Entries 037 Cntracts frm R/3: Adapt Dc Flw 039 Resend CRM Dcuments 100 CRM_DATAEXCHANGE_TOOLBOX Page 4 f 6

5 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting 101 Authrized Errrs May Be Deleted! 102 Only use Reprt in Serius Cases! 103 Open OSS Call fr Nn-deletable Errr Message! 104 Cancel 105 Execute 106 The Reprt was Cancelled. 201 THIS REPORT IS NOT RELEASED FOR GENERAL 202 USE. IT CAN ONLY BE USED BY 203 REQUEST OF SAP DEVELOPMENT 4. Implement the advance crrectin. Header Data SAP Nte N.: Nte Language: English Master Language: German Versin: 4 Valid Since: Release Status: Released fr Custmer Released n: :46:44 Released by: Hlger Kutz Pririty: Recmmendatins/additinal inf Authr: Juergen Faass Entered by: Juergen Faass Prcessed by: Hlger Kutz Last Changed by: Hlger Kutz On: :46:45 Categry: Standard Nte: Primary Cmpnent: Transactins Help fr errr analysis N CRM-BTX-BF-IF R/3 Interface fr Business Valid Releases Page 5 f 6

6 SAP Nte Tlbx CRM Data Exchange: Fr analysis and trubleshting Sftware Cmpnent Release Frm Release BBPCRM BBPCRM BBPCRM Supprt Packages T Release Supprt Packages Release Package Name BBPCRM 300 SAPKU30019 BBPCRM 310 SAPKU31009 BBPCRM 400 SAPKU40006 and Subsequent Related Ntes Number Shrt Text Tlbx CRM data exchange: Reprt CRM_CONTRACT_UPDATE_FROM_ Tlbx CRM data exchange: Reprt CRM_ORDER_DELETE_ORPHAN_C Tlbx CRM data exchange: Reprt CRM_REPL_CHECK_AND_DELETE Tlbx CRM data exchange: Reprt CRM_MESSAGES_DELETE CRM Data Exchange tlbx: CRM_LINK_OBJTYPE_18_DELETE CRM Data Exchange tlbx: Reprt CRM_SET_STATUS_COMPLETED Tlbx CRM data exchange: Reprt CRM_CREATE_REPL Tlbx CRM data exchange: Reprt CRM_ODE_CHECK_DOC Data exchange tlbx: Reprt CRM_DATAEXCHANGE_CHECK_OLTP Tlbx CRM data exchange: Reprt CRM_DATAEXCHANGE_1O_BDOCS Tlbx CRM data exchange: Reprt CRM_MESSAGES Tlbx CRM data exchange: Reprt CRM_ODE_CHECK_CFG Tlbx CRM data exchange: Reprt CRM_ORDER_READ Tlbx CRM data exchange: reprt CRM_ORDER_DELETE Crrectin Instructins Crrecti n Instruct ins Valid frm Valid t Sftware Cmpnent Typ e *) Reference Crrectin Last Changed BBPCRM C PICK :03: BBPCRM C PKCK :03: BBPCRM C PLCK :04:03 *) C Crrectin, B Preprcessing, A Pstprcessing, M Undefined Wrk Page 6 f 6

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