EMEA. AIRLINE & AEROSPACE MRO & OPERATIONS IT CONFERENCE 25th & 26th June Park Inn Hotel, Heathrow, UK

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Vendors Exhibiting Their Software Include:

A great opportunity to find or share IT needs

Leading Aviation IT Conference for MRO/M&E

1 OPERATIONS IT CONFERENCE 25th & 26th June Park Inn Hotel, Heathrow, UK EMEA Vendors Exhibiting Their Software Include: AIRLINE AND AIRCRAFT OPERATORS DELEGATE INFORMATION A great forum to get new experiences, find partners and new ideas. A great opportunity to find or share IT needs CSA Czech Airlines Lead Sponsor: The World s Leading Aviation IT Conference for MRO/M&E and Flight Operations Solutions returns to Heathrow in 2014 bigger and better!

IT & hardware Vendors exhibiting their solutions; also - Listen to keynote presentations and case studies; take part in interactive workshop sessions; and attend the new Vendor showcase sessions.

streamline and increase aircraft maintenance and flight operations efficiency, as well as reduce costs dramatically.

Keynote Presentations/Case Studies CONFERENCE OVERVIEW The conference provides a number of superb opportunities: Live Software Demonstrations Interactive Workshop Sessions A two day agenda of

2 WHY ATTEND AS A DELEGATE The Airline & Aerospace MRO and Operations IT Conference - EMEA, returns to London Heathrow for 2014 bigger and better than before with: 45+ of the world s leading IT & hardware Vendors exhibiting their solutions; also - Listen to keynote presentations and case studies; take part in interactive workshop sessions; and attend the new Vendor showcase sessions. It is the only event in the world that provides airlines, aircraft operators, MROs and OEMs with a one-stop shop to be able to review and demo the latest cutting edge technology, designed to streamline and increase aircraft maintenance and flight operations efficiency, as well as reduce costs dramatically. From the latest ipad/tablet solutions for the Flight Deck or Hangar to a complex maintenance management system. Keynote Presentations/Case Studies CONFERENCE OVERVIEW The conference provides a number of superb opportunities: Live Software Demonstrations Interactive Workshop Sessions A two day agenda of presentations, case studies and interactive workshops given by industry experts and the airline/mro IT users themselves, discuss the latest trends and innovations in this rapidly developing sector of the industry. New for 2014! EFB, Fuel Efficiency and MRO/M&E Software Vendor Showcases. See pages 4-10 for the full conference agenda. A large exhibition area allows airlines, aircraft operators, OEMs and MROs the opportunity to try out the major software and hardware IT systems from 45+ the world s leading vendors. See over the page for a full list of vendors exhibiting their solutions and learn more about the software and hardware you will see. Network with your peers from other airlines and MROs from across the EMEA region. Learn from their experiences, recommendations and exchange ideas delegates will be in attendance.

software and hardware solutions in one place, in 2 days.

3 LIVE SOFTWARE DEMONSTRATIONS: One of the key benefits of this event is that it allows airlines, aircraft operators, MROs and OEMs with an excellent chance to review and demo all the major software and hardware solutions in one place, in 2 days. Extended refreshment breaks during the presentation programme allows lots of time to browse the exhibiton area, and: Try out all the major MRO/M&E and Flight Operations Software and Hardware solutions from the world s leading vendors and see how they can benefit your company Discuss with the vendors best practice and how to overcome any problems you may be having with your current systems Try out all the latest upgrades and add-ons to compliment your current systems Flight Operations Software and Hardware solutions available to demo include: ipad / Win 8/ Tablet solutions ETL (Electronic Technical Log) for the Flight Deck Operations Cost Management EFB (Electronic Flight Bag) Optimising Weight & Flight Plannng Solutions Balance Software Fuel Saving Solutions MRO /M&E Software available to demo includes: Fully Integrated End-to-End MRO/M&E Solutions Supply Chain Solutions Software Digital Documentation Mangement Solutions/CMS MRO Solutions Linked to Enterprise Wide Software (ERP etc) Paperless Maintenance Solutions, inc: e-signatures ipad/tablet Solutions for the Hangar and Line Maintenance Conference Floor Plan

CONFERENCE AGENDA The conference agenda is currently being finalised.

Vendor Showcases all delivered by airlines, MROs, Consultants, OEMs, Regulators and IT

the constantly evolving aviation sector.

Condor Airlines, TUIfly, Thomas Cook Airlines, TAP Maintenance & Engineering, Boeing,

. Look out for the new EFB, Fuel Efficiency and MRO/M&E IT Vendor Showcase Sessions!

4 CONFERENCE AGENDA The conference agenda is currently being finalised. The agenda includes keynote presentations, case studies, interactive workshops and IT Vendor Showcases all delivered by airlines, MROs, Consultants, OEMs, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in the constantly evolving aviation sector. Speakers include: EASA, Aeroflot, easyjet, Delta TechOps, Lufthansa German Airlines, Condor Airlines, TUIfly, Thomas Cook Airlines, TAP Maintenance & Engineering, Boeing, Airbus, aviationexperts, SAKS Consulting, Hexaware, Snecma, IBM, plus lots more.. Look out for the new EFB, Fuel Efficiency and MRO/M&E IT Vendor Showcase Sessions! Icons explained: - Flight Operations IT track - MRO / M&E IT track - Interactive Sessions - Delegate participation encouraged For Further information: stephen@aircraft-commerce.com

5 DAY ONE - WEDNESDAY 25th JUNE BREAKFAST - DELEGATE REGISTRATION - SOFTWARE DEMONSTRATIONs CHAIRMANS OPENING REMARKS Opening Keynote Session - (Main Conference Hall) Flight Operations IT Track - (Endeavour Room) NextGen Aircraft and the future of IT How big data and advanced connectivity can be used by both Flight Operations and Maintenance to drive huge efficiencies. John Maggiore, Director of Fleet & Maintenance Solutions, Boeing OEM Innovations Case Study: - A look at Airbus Smarter Fleet powered by IBM: See how Airbus and IBM utilize big data management to bring to the market new innovative, integrated IT-solutions. Here Airbus introduce the Smarter Fleet for Tail Allocation and Smarter Fleet for Maintenance Mobility solutions, both designed to optimise dispatch and overall availability of the aircraft, streamline line maintenance and reduce maintenance and fuel costs. Fuel Efficiency / Management Software Vendor Showcase: Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market. Each Vendor will provide a brief 10 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2014 outlook. Vendors taking part include: Nico Metzger, Smarter Fleet Marketing Manager, Airbus Loïs Guill le, Associate Partner, IBM Lufthansa Mobility Case Study: See how Lufthansa have made their key Flight Operations and MRO documents and manuals available to their staff on their desktop, laptop, tablet and smartphone devices. The project challenges and companywide benefits are discussed. Dipl.-Ing Matthias L.Schmitt, Section Manager Flight Operations Engineering, OM-B, Print & Distribution, Lufthansa German Airlines Uwe Gorsch, Senior Consultant Technical Documentation, Lufthansa Systems

6 DAY ONE - WEDNESDAY 25th JUNE REFRESHMENTS - SOFTWARE DEMONSTRATIONS MRO / M&E IT TRACK (Main Conference Hall) Delta TechOps Paperless Maintenance Case Study: Hear how Delta TechOps is moving forward with a completely paperless environment for Base Maintenance and in the longer term Line Maintenance. Including: paperless routines, non-routines, reference manuals etc. The project challenges and benefits are discussed Al Hegner, Director Base Maintenance, Delta TechOps Introduction from: Phil Bathurst, Executive Vice President, EmpowerMX Airline & OEM Case Study: How Boeing have entered the Mobile Maintenance market with an ipad App for Toolbox. This presentation with a major European airlines shows how by providing key maintenance documentation and Manuals to Engineers at their point of maintenance can provide massive increases in efficiency (see main conference image). Bruce Perkins, Product Manager Fleet & Maintenance Solutions, Boeing LUNCH - SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Endeavour Room) A Fuel Efficiency Case Study and Masterclass This Masterclass session hosted by Condor Airlines/ Thomas Cook Airlines and Aviaso will show you how to build a successful fuel savings program. The economic impact of efficiency fuel management is huge, since fuel costs typically represent 30% - 40% of the total costs for an airline. You will be presented with practical examples on how to lower your fuel consumption by several percentage points and substantially improve the profitability of your airline. The topics of the case study include: Why is fuel efficiency management important How to start and organize a fuel efficiency improvement program What fuel saving initiatives can be implemented How to discover savings and manage initiatives Choosing the right software to support a fuel savings program Questions & answers Session hosted by: Capt. Frank Lumnitzer, Fuel Manager / Navigation / Capt B757/767, Condor Flugdienst & Rudolf Christen, CEO, Aviaso MRO / M&E IT TRACK (Main Conference Hall) FLIGHT OPERATIONS IT TRACK (Endeavour Room) Airline etechlog Case Study: etechlog the Next Generation. Thomas Cook Airlines discuss the implementation of their second generation etechlog including: leveraging the strengths of the hardware and software available; Integrating with Airline Systems; Use on the Ground by the Engineer and Flight Crew; Use in the air with a Flight Crew and Cabin Crew Interface. Paul Stephensen, Operational Performance Manager, Thomas Cook Airlines Paul Boyd, Managing Director, Conduce Electronic Flight Bag (EFB) Vendor Showcase - Part 1 Your chance to meet with the major EFB vendors on the market. Each Vendor will have the floor to showcase their : EFB product overview, new customers, latest developments, 2014 outlook:

7 DAY ONE - WEDNESDAY 25th JUNE : CAMO & MRO IT Case Study: Flexible MRO IT Systems - meeting the stringent demands of CAMOs (Continuing Airworthiness Management Organisations), technical bureaux and their customers. Cont d from Part 1: Vendors taking part include: Nick Godwin, Managing Director, Commsoft REFRESHMENTS BREAKS - SOFTWARE DEMONSTRATIONS MRO / M&E IT TRACK (Main Conference Hall) FLIGHT OPERATIONS IT TRACK (Endeavour Room) eenabled Aircraft Software Configuration Case Study: This Lufthansa 16:00 17:45 Electronic Flight Bag (EFB) Vendor Showcase Part 2: case study addresses how airlines have solved the issues of increased volume and multi-dimensional complexity of onboard software configuration management over the service lifecycle of the aircraft. Gregory Templeman, Engineering Manager - Customer Support Engineering, Lufthansa Technik AG Visibility and Predictability with MRO IT - The Competitive Return to Service for Airlines and MROs. This keynote explores how new technologies provide visibility and control access across the entire maintenance process to improce decision making, response times, and predictability in operations all designed to increase the rapid return to service of airworthy aircraft. Continued from above - your chance to meet with the major EFB vendors on the market. Each Vendor will have the floor to showcase their: EFB product overview, new customers, latest developments, 2014 outlook Vendors taking part include: James Elliott, Product Marketing Manager, Mxi Technologies 17:00-17:30 M&E RFID Case Study: Hear how TAP Portugal M&E developed the first fully integrated operational RFID solution linked to MIS and how they are aligning the system to meet the demands of Next Generation Aircraft A350 XWB. Fernando Ferreira Matos, Head of Information Technologies, Tap Maintenance & Engineering COCKTAIL RECEPTION - SOFTWARE DEMONSTRATIONS

DAY TWO - THURSDAY 26th JUNE 2014 08.00-09.00 BREAKFAST - DELEGATE REGISTRATION - SOFTWARE DEMONSTARTION FLIGHT OPERATIONS IT TRACK (Main Conference Hall) 09.00-09.30 EASA EFB Keynote: EFB and EASA: Significant work for a positive outcome.

8 DAY TWO - THURSDAY 26th JUNE BREAKFAST - DELEGATE REGISTRATION - SOFTWARE DEMONSTARTION FLIGHT OPERATIONS IT TRACK (Main Conference Hall) EASA EFB Keynote: EFB and EASA: Significant work for a positive outcome. EASA outline some key recent EFB initiatives including: the Change in EFB Classification away from Class 1, 2 & 3 to classless classification - when this is happening, what does it involve and how will it affect the industry; an update on ICAO regulations; cargo tracking devices and EFBs. MRO/M&E IT TRACK (Endeavour Room) MRO/M&E IT Vendor Showcase: Your chance to meet with the major end-to-end MRO/M&E vendors on the market. Each Vendor will have the floor for 10 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2014 outlook. Jean Baril, Special OPS Evaluations Section Manager, EASA Airline Case Study: The power of XML. Learn how TUIfly have harnessed XML and how they are delivering updated flight manuals and key documents securely to the Flight Deck using EFB and Tablet platforms. Vendors taking part include: Sebastian Franz, Referrant Director Flight Operations, TUIfly Klaus Fenchel, Managing Director, Ovidius EFB Case Study: easyjet outline their new and challenging EFB solution launched in early 2014 including: Mounted Aircraft Solution using Toughpads (Microsoft Windows) for: electronic charts, Flight Performance and Documentation; and an industry unique Bring Your Own Device Personal Device Mobile Solution (ios, Windows and Android) for: Mobile Device Management, Electronic Charts and Documentation. Andrew Egan, Engineering Systems Manager, easyjet Anthony Spouncer, Senior Project Manager, easyjet REFRESHMENTS BREAK - SOFTWARE DEMONSTRATIONS

9 DAY TWO - THURSDAY 26th JUNE 2014 Cont d FLIGHT OPERATIONS IT TRACK (Main Conference Hall) Aircarft Connectivity Session: Airline EFB Connectivity Case Study: Norwegian outline the challenges of Connectivity for Class II Electronic Flight Bags (EFBs) - including 3G and Gatelink Connectivity. Klaus Olsen, EFB Manager B-737, Ops Flight Support, Norwegian MRO/M&E IT TRACK (Endeavour Room) 11:30-12:30: Optimize your future MRO business the Digital Way Masterclass Transformational Migration, Big Data, Mobility and more. The workshop on Optimize your Future MRO Business The Digital Way will provide insights on what will be future state of Airline MRO and features how Hexaware is gearing it up leveraging following key elements as a part of its HMRO Suite of offerings, to help Airlines with Futuristic MRO Services and Solutions: Airline EFB Case Study: EFB around the world. Hear about the challenges Danish Air Transport (DAT) faced during a 268 day round the world flight including 90 stops and how their EFB solution assisted them to ensure an efficient operation. Lasse Nyberg, EFB Administrator, Danish Air Transport Mobility Big Data Migration & Testing Integration & Digitization Key Takeaways from Workshop Learn about improving efficiency through mobile enabling key areas Insights on tools used in leading transformational projects Insights into successful migration to new systems, How to build intelligent information from your data Understand the business benefits of digital transformation of MRO organizations Session hosted by Hexaware LUNCH - SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Main Conference Hall) MRO/M&E IT TRACK (Endeavour Room) Airline OCC Case Study: How Aeroflot has upgraded it s IT in the Flight Operations Control Center (OCC) and its Hub Control Center (HCC) to become a fully integrated eoperations airline allowing for a real-time state-of-the-art aircraft, cockpit, cabin and ground IT infrastructure. The enormous project challenges are outlined and huge companywide benefits are analysed. Gesine Varfis, Advisor to COO, Aeroflot Russian Airlines 14:00-15:00: MRO / M&E IT System Selection and Implementation Masterclass The need for independent Auditing of MRO Implementations. The key points to be covered during this Workshop include: Putting an audit mechanism together in your MRO/M&E System selection. Key audit touch points and how to gain maximum return during implementation. Using audit as a mechanism to drive change through your implementation. Session hosted by: Sharhabeel Lone, Global Partner, SAKS Consulting

10 DAY TWO - THURSDAY 26th JUNE 2014 Cont d ipad Airline EFB Case Study: An ipad EFB class 1 and 2 program case study. Including: Operational Approvals, Managing Content, The Update Process, Jeppesen Charts and on-going Support. An analysis of future plans and focus on eenablement. The overall program challenges are discussed as well as what lessons were learned. Speaker TBC REFRESHMENTS BREAK - SOFTWARE DEMONSTRATIONS OEM Fuel Efficiency Keynote: OEM Fuel Efficiency Keynote: OEM Fuel Efficiency Keynote: An introduction to the joint Sagem and Snecma Fuel Efficiency service - SFCO2. Based on advanced Flight Data Analysis, SFCO2 is designed to reduce fuel consumption and CO2 emissions in order to deliver significant savings and therefore to reduce global cost. Capt. Max Moutoussamy, Head of Fuel Efficiency Services, Snecma Latest Flight Deck Innovations Keynote: En-Route Flight Profile Optimization - Introducing advanced economic decision support to the Flight Deck. See how by using EFB technology combined with live aircraft and weather data airlines can determine in real time the most cost-efficient flight trajectory for the remaining route to destination Dr. Oliver Kranz, Managing Director, PACE END OF CONFERENCE Well organised, very relevant to today s aviation needs. Presentations were well researched, Manager, Planning & Records, Kenya Airways For Further information: stephen@aircraft-commerce.com

11 AIRLINE & AIRCRAFT OPERATORS BOOKING FORM There are currently two VIP Registration options available for airlines to benefit from, which are set out in the BOOKING FORM. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. Discounts are available if you can only attend for just one day. Contact us to submit your BOOKING FORM, or for more information. Stephen Keeble: VIP OPTION 1 VIP OPTION 2 VIP Option 1 includes 2 nights accommodation at the Park Inn Hotel (Conference Venue) I wish to register: Airline VIP Airline VIP Delegate Rate of 345 TOTAL EURO Please mark which two nights accommodation you require: VIP Offer 2 does NOT include accomodation I wish to register: Airline VIP Airline VIP Delegate Rate of EURO 95 24th June 25th June 26th June Aircraft Commerce will book your selected dates & send you confirmation. This Airline rate includes 2 nights; If you require additional nights, we can book these for EURO 130 (room only), payable by you at checkout. Please send your additional requirements to edwina@aircraft-commerce.com TOTAL EURO DELEGATE 1 Company:... Name:... Job Title: Tel:... Tel: Fax: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at By registering using this form, it is assumed that you accept these Terms & Conditions DELEGATE 2 Company:... Name:... Job Title: Tel:... Invoice me Cheque enclosed (payable to NIMROD PUBLICATIONS LTD.). Visa Master Address for invoice Company VAT No. (essential if applicable)... Cardholder s name... Card No: Expiry Date Security Code For our cancellation & refund policy please view our Terms & Conditions at By registering your delegate place(s) using this form you agree to these Terms & Conditions.

THE WORLD S LEADING AVIATION MRO & OPERATIONS IT CONFERENCE SERIES RETURNS TO THE EMEA REGION 2014 The conference was a great opportunity for industry technology professionals to touch base on

12 THE WORLD S LEADING AVIATION MRO & OPERATIONS IT CONFERENCE SERIES RETURNS TO THE EMEA REGION 2014 The conference was a great opportunity for industry technology professionals to touch base on important matters in the aviation industry. Director, Information Technology, JorAMCo Excellent opportunity to see Vendors and network in one location, IT Manager, KLM (UK) Engineering Great conference with lots of new info; for me it was most useful, Belle Air, EFB Project Coordinator Excellent and very relevant TRC Digital Data Officer, Emirates It is becoming the event of the year. Very important for us to participate for information and networking Danish Air Transport A/S Very interesting and worthwhile event Monarch Airlines Great mix of exhibitors and presentations, Jet2.com It was interesting with a diversified line up of speakers. All relevant and it was very insightful, Malmo Aviation You cannot afford to miss this type of conference otherwise you will miss out on learning about the latest advances in technology, Kuwait Airways Very good - a nice balance between workshops, case studies and vendor sales activities. Also a very useful networking opportunity. I feel I learned about the vendors current software solutions and common issues problems in the MRO world. Virgin Atlantic Airways For Further information: stephen@aircraft-commerce.com

APAC. AIRLINE & AEROSPACE MRO & OPERATIONS IT CONFERENCE 29th & 30th October Amari Watergate Hotel, Bangkok

APAC. AIRLINE & AEROSPACE MRO & OPERATIONS IT CONFERENCE 29th & 30th October Amari Watergate Hotel, Bangkok OPERATIONS IT CONFERENCE 29th & 30th October 2014 - Amari Watergate Hotel, Bangkok APAC Vendors Exhibiting Their Software Include: DELEGATE INFORMATION BROCHURE Airlines and MRO s will be doing themselves