7th ANNUAL FLIGHT OPERATIONS CONFERENCE 3rd & 4th DECEMBER 2013, SHERATON FRANKFURT AIRPORT HOTEL, GERMANY

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Esmond Hubbard
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1 TESTIMONIALS 2012: Very informative and relevant to the challenges faced by airlines today, AIRCRAFT OPERATIONS SUPPORT SYSTEMS MANAGER, EASYJET Best so far - topical and relevant, FLEET GROUP PROJECTS, JET2.COM 3rd & 4th DECEMBER, SHERATON FRANKFURT AIRPORT HOTEL, GERMANY AIRLINE DELEGATE INFORMATION BROCHURE SPONSORS & EXHIBITORS

WHY ATTEND AS A DELEGATE? The 7th Annual Flight Operations Conference is the world s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft.

2 WHY ATTEND AS A DELEGATE? The 7th Annual Flight Operations Conference is the world s only event that focuses wholly on the key, strategic issues that affect the operating of commercial aircraft. It provides airlines with a one-stop solution to streamline and increase efficiency within their aircraft operating procedures. The topics discussed and the software and related products to demo and view in the exhibition hall have the potential to reduce airline operating costs dramatically. This conference is the world s only fully dedicated flight operations conference designed to assist an airline maximise their potential in an increasingly difficult market through implementing various operating cost saving techniques and by adopting the latest technology. KEY TOPICS UNDER DISCUSSION: Tablets in the Flight Deck: With Delta Air Lines equipping 11,000 of its pilots with Microsoft Surface 2 Electronic Flight Bags (EFBs) - hear about this potential industry game-changer; also ipad EFB case studies and connectivity; learn how to increase your operations efficiency and manage your documentation using tablet technology. Electronic Flight Bag (EFB): How to establish EFB Connectivity to Avionics and air-to-ground. Aircraft Connectivity: What is the best connectivity system for transmitting FOQA/QAR data; The latest aircraft types connectivity EU ETS: EU ETS vs ICAO's market based mechanisms for GHG emission reductions. Fuel Efficiency: Next Generation Fuel Management and how to leverage key data to drive further Operational Efficiencies. Aviation Biofuel: An industry update on the latest biofuel programs and an analysis of operations data from a real-life flight using biofuel. Latest Innovations: Pilotless aircraft and taxiing without using engines SESAR: Getting ready for SESAR and 4D flight in Europe in 2015 and how to prepare your fleet by upgrading avionics for CPDLC; Latest IT Solutions: IT has become vitally important as airlines strive to cut costs operating their aircraft. The latest solutions are analysed including: ipad/tablet technology, Fuel saving systems, EFBs, Flight Planning, Automated Flight Information Reporting Systems, Air Situation Display, ETS Reporting solutions, plus more. COST EFFECTIVE: The current financial climate has impacted on airlines throughout the world which is why we have introduced a VIP delegate scheme for airline delegates. The VIP delegate places include 2 nights complimentary accommodation at the Conference hotel, making the event extremely cost effective. However, there are only a limited number of these places available. See page 6 for full information.

3 E14 E13 E9 E1 3rd & 4th December LIVE SOFTWARE AND PRODUCT DEMONSTRATIONS: Extended breaks during the presentation programme (including a two hour cocktail reception) allows airlines and aircraft operators the opportunity to browse the extensive exhibition area. It provides the ideal opportunity to: Try out all the major Operations IT solutions and other Operations products from the world s leading vendors. Learn how each product can assist you with your aircraft operating procedures Try out all the latest upgrades and add-ons to complement your current systems. Speak with the vendors about problems you may be having with your current system and discuss the best solutions. Operations Software available to Demo includes: EFB (Electronic Flight Bag) ETL (Electronic Technical Log) Flight Planning Solutions Aircraft Situation Display Software Operations Cost Management Solutions Optimising Weight & Balance Software Fuel Saving Solutions E2 E3 E4 E5 E6 E10 E11 E30 E12 E31 E29 E7 E8 E15 E16 E17 E18 E19 E20 E21 E22 E23 E24 E25 E26 E27 E28

4 3rd & 4th December The presentations are being delivered by Industry Experts, Aviation Authorities, Systems Suppliers, Consultants, OEMs, Airlines and Aircraft Operators to provide you with a unique insight into the key issues from a myriad of key perspectives. Speakers include: Eurocontrol, United Airlines, Thomas Cook Airlines, Boeing, SESARJU, Wheeltug, Flatirons Solutions, ETSverification, Flight Data Services, CTT Systems, Nouvelair Tunisie, plus many more... DAY ONE - TUESDAY 3RD DECEMBER 08:00 REGISTRATION, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL 09:00 Airline ipad Case Study: United Airlines outline their ipad EFB Class 1 and 2 program. Including: Operational Approvals, Managing Content, The Update Process, Jeppesen Charts and on-going Support. They also analyse their future plans and focus on eenablement. The overall program challenges are discussed as well as what lessons were learned. Chad Gill, Manager, Electronic Flight Bag Programs, United Airlines 09:30 Tablet Strategy Keynote: Tablets are here to stay in the Flight Deck and other areas of Flight Operations. But now that they are here - what next? NextGen tablet strategies are discussed and analysed, including delivering smart content to pilots. Paul Saunders, Global Product Manager, Flatirons Solutions Captain John Badger, Director Customer Engagement, Flatirons Solutions (ex-chief Pilot) 10:00 Tablet Strategy Keynote: ipad vs Windows. With Delta Air Lines recently equipping their pilots with 11,000 Microsoft Surface 2 Tablet EFBs, T&A Systeme look at the pros and cons of the ipad and Windows based tablets for the Flight Deck. Alexander Zinn, Managing Director, T&A Systeme 10:30 REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL 11:30 Tablet Strategy Keynote: Nose-to-tail mobility strategy - EFB, IFE and In-Flight Services. Dell use their business industry expertise to outline a new solution involving Airbus, Microsoft and Intel. The key issue of device security is also analysed. Anthony Sayers, Global OEM Mobility Technologist, Dell 12:00 ipad/tablet Connectivity Keynote: How to transform your Tablet from an e-reader to a fully connected EFB Solution. Bill Baumgarten, Business Development Manager, UTC Aerospace Systems 12:30 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL

5 3rd & 4th December DAY ONE (continued) 14:00 Keynote Connectivity Case Study: Connecting the cockpit to Airline Information Systems via etechlog. Hear about this interesting Lufthansa Technik driven project and: An outline of the current solution which uses a Conduce Win 8 Touch etechlog on a Panasonic ToughPad to replace the paper technical log with a two way interface into the Lufthansa M/TechLog SAP Application. A demonstration of the etechlog showing how a flight is captured on the ToughPad and electronic signatures. An outline of the interface between the etechlog and te M/TechLog SAP Application. How a pilot completes the acceptance sign off process from the updated etechlog. A look at the Panasonic ToughPad along with device certification and DO-160 approval. Paul Boyd, COO, Conduce Stefan Nitz, IT Consultant, edatasystems John Harris, Engineering General Manager, Panasonic Lufthansa Technik, Speaker TBC 14:45 Aircraft Connectivity Keynote: Connected Aircraft in the Future. What systems will they have? How will they revolutionise Flight Operations? Tim Anstey, Associate Technical Fellow, Boeing REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL 16:00 Aircraft Connectivity Keynote: What is the best connectivity system for transmitting FOQA/QAR Data? Analysing the pros and cons of air-to-ground and on-ground connectivity. Martin Wimpress, IT Manager, Flight Data Services 16:30 Latest Innovations: Where e-taxi can deliver the most benefits for airlines. Analysis of the engineering, business trade-offs and benefits of the electronic aircraft taxi system are discussed, primarily focussing on the A320 and B737. Isaiah Cox, CEO, Wheeltug 17:00 Latest Innovations: How a Zonal Drying System can eliminate condensation in an aircraft. Less weight equals less fuel burn - the cost benefits to airlines are revealed. Peter Landquist, VP Sales Marketing & Customer Support, CTT Systems AB 18:00-20:00 COCKTAIL RECEPTION & SOFTWARE DEMOS - EXHIBITION HALL

6 3rd & 4th December DAY TWO - WEDNESDAY 4TH DECEMBER 08:00 BREAKFAST, REFRESHMENTS & SOFTWARE DEMOS - EXHIBITION HALL 09:00 Keynote SES Presentation: What are the aims and potential benefits of the Single European Sky (SES) project? How the different elements of SES will lead to its delivery. Philippe Joppart, Senior Advisor to the Director of Single Sky - Airport Cell, Eurocontrol 09:30 Keynote SESAR Presentation: A key element of SES - Single European Sky ATM Research Joint Undertaking (SESARJU) is discussed, including the key areas of technological and procedural development which will impact airlines and the potential benefits that will result. Alain Siebert, Chief of Economics & Environment, SESAR Joint Undertaking 10:00 Airline Case Study: Avionics upgrades for SESAR. Monarch outline how they are preparing their fleet for SESAR. Ifor Bielecki, Project Manager, Monarch Airlines 10:30 REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL 11:30 EU ETS Keynote: EU ETS vs ICAO s market based mechanisms for GHG emission reductions; the alternative airspace base approach for ETS and what this all means for the reporting season are analysed and discussed. Guido Harling, Lead Verifier & Managing Director, ETSverification GmbH 12:00 Airline Case Study: Fuel Savings Case Study: How to achieve fuel savings of 2%-5% or more. What are the challenges for a Fuel Manager? How to start a fuel efficiency program and how to discover and monitor fuel savings? Captain Carl-Philippe Combes, Safety Manager & Fuel Efficiency Manager, Thomas Cook Airlines Rudolf Christen, CEO, Aviaso 12:30 LUNCH BREAK & SOFTWARE DEMOS - EXHIBITION HALL

7 3rd & 4th December DAY TWO (continued) 14:00 Airline Case Study: How to optimize fuel costs thanks to a systematic analysis of your flight data? Manage your fuel savings initiatives and identify all potential improvements. Nouvelair Tunisie will share their experience of how to take the right decision by getting the right information. Mehdi Koobar, Fuel Saving Manager, Nouvelair Tunisie Michael Benhamed, Head of Air Transport Services, CGX AERO 14:30 Fuel Management Keynote: A next generation look at Fuel Management. How to ensure you gain the maximum benefit from a Fuel Management program and how, by leveraging key data, airlines can greatly enhance overall operational efficiency. Simon Mayes, Lead Fuel Consultant, OSyS 15:00 REFRESHMENT BREAK & SOFTWARE DEMOS - EXHIBITION HALL 16:00 OEM Case Study: Understanding and making smarter use of your big-data. Learn how IBM are assisting Airbus to help their aircraft customers with advanced analytics to better interpret the vast volume and variety of data generated per flight and how this provides clear visibility to plan ahead for smooth operations - with particular focus on Fuel Efficiency. Nico Metzger, Airbus Nishant Balakrishnan, Consultant, IBM 16:30 Bio Fuel Keynote: Recent Bio Fuel test flights are analysed and the current overall bio fuel industry picture is discussed. Ben W A Cappelle, CEO & Test Pilot, CTA BV 17:00 CLOSE OF Excellent. I found the conference to be very informative and relevant. The contacts we ve made will likely prove very useful in improving the operations of US Airways. Director Operations Engineering, US Airways Very relevant and useful to current issues within the airlines. Fleet Group Project, Jet2 Well organised and good value. Director Flight Operations, Twinjet Aviation

8 3rd & 4th December AIRLINE DELEGATE BOOKING FORM There are currently two VIP Registration options available for airlines to benefit from, which you can see below. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. Discounts are available if you can only attend for just one day. Contact us at the details below for more information. OFFER 1 OFFER 2 VIP Offer 1 includes two room nights accommodation at the conference venue, the Sheraton Frankfurt Airport Hotel. No. of Airline VIP Delegates: Please indicate which two nights accommodation you require: 2nd DEC 3rd DEC 4th DEC I wish to the Airline VIP Delegate Rate of EUR315 Total EUR Aircraft Commerce will book your selected dates and send you confirmation. This Airline rate includes 2 nights; if you require a third night, we will book this for EUR149 (payable by you on check-out). No. of Airline VIP Delegates: VIP Offer 2 does NOT include the complimentary accommodation. I wish to the Airline VIP Delegate Rate of EUR95 Total EUR DELEGATE 1 Company Name Job title..... Telephone.... DELEGATE 2 Company..... Name Job title..... Telephone.... Invoice me. ADDRESS for invoice (essential): Cheque enclosed (made payable to NIMROD PUBLICATIONS LTD.). Debit my credit card: MasterCard Visa Fax: OR stephen@aircraft-commerce.com OR Telephone: Cardholder s name:.... Card No.: Expiry Date: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at: By registering using this form, it is assumed that you accept these Terms & Conditions.

9 TESTIMONIALS FROM PREVIOUS EVENTS: For further information:

9th Annual Flight Operations Conference

9th Annual Flight Operations Conference 1st & 2nd December - EXHIBITOR INFORMATION BROCHURE It is becoming THE event of the year, very important for us to participate in for information gathering and networking Deputy Director Flight Operations,