The Design, Engineering and Innovation team is the primary provider of engineering services to Etihad Airways and the focal point of technical
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2 The Design, Engineering and Innovation team is the primary provider of engineering services to Etihad Airways and the focal point of technical innovation for Etihad Airways and its equity partners. DESIGN ENGINEERING & INNOVATION
3 ETIHAD AIRWAYS ENGINEERING Etihad Airways Engineering, a wholly-owned subsidiary of the global Etihad Aviation Group, is the largest commercial aircraft maintenance, repair and overhaul (MRO) services provider in the Middle East. Formerly known as Abu Dhabi Aircraft Technologies, Etihad Airways Engineering enjoys a rich legacy of MRO experience and expertise, having served more than 100 airlines and aviation operators from around the world over the last 25 years. Being part of an organisation operating one of the world s fastest growing airlines, we have built a reputation for the reliability of our services, and for ensuring that our customers aircraft are delivered on-time. Based at our state-of-the-art facility at Abu Dhabi International Airport, we offer an extensive maintenance capability for both Airbus and Boeing aircraft through our around the clock, line maintenance facilities, including advanced composite repair, cabin refurbishment, component services, and design, engineering and innovation. Situated at the very heart of one of the world s most prolific aviation growth markets, Etihad Airways Engineering plays a key role in supporting Abu Dhabi s vision of being a global aerospace hub, and makes a significant contribution to the economic growth and diversification in the United Arab Emirates.
4 DESIGN, ENGINEERING AND INNOVATION Etihad Airways Engineering s Design, Engineering and Innovation team specialises in: Part 21 design and engineering services Technical services Innovation and simulation WHERE WE ADD VALUE: Part 21 design and engineering services Layout of passenger accommodation (LOPA) In-flight entertainment (IFE) Cabin monuments Cabin systems Program management Kitting and logistics management Design certification services Part 21 repair services Cabin structures Aerostructures Systems Avionics Engine APU Technical services Technical program management Vendor contract development and planning Part 145 technical services Fleet documentation management Pre-purchase technical consulting AOG desk and AOG consulting Maintenance Control Centre (MCC) services Innovation and simulation Innovation realisation with tangible benefits Technical development programs with vendor partners Cross pollination of ideas and a cooperative forum across UAE industries Future-proofing the UAE s scientific intellectual infrastructure with research scholarships and fellowships Dedicated in-flight test and simulation bench
5 THE BENEFITS OF SELECTING ETIHAD AIRWAYS ENGINEERING'S DESIGN, ENGINEERING AND INNOVATION TEAM Supported by the equity partners of Etihad Airways (total fleet currently 656 aircraft) Unrivalled modification management experience on all major aircraft types New generation aircraft capability and experience (A380/787) (EIS/repair/mods) Significant OEM leverage (IP and materials) Global reach through the equity partners of Etihad Airways Tailored preferential pricing model Access to cutting edge Tier 1 technology Building on the world s best First Class cabin experience Innovation leader in the Middle East Young, dynamic engineering team with strong, experienced leadership EASA and GCAA Part 21J approval for cabin, structures, systems, avionics, engine and APU Part 145 capability on major aircraft types
6 LEADING THE EVOLUTION OF GLOBAL TRAVEL INNOVATION AT ETIHAD AIRWAYS ENGINEERING Etihad Airways aim is to be the best airline in the world and our unrivalled Global Innovation Network headquarters in Abu Dhabi is the nucleus of our product evolution. Only through continual research into human and industrial global behaviours and the subsequent development of advanced products and services will we maintain our competitive advantage and lead the evolution of global travel.
7 FOUR PILLARS OF INNOVATION Maintaining our vision requires evolution in all areas of the airline business. All elements are continually interacting and developing, affecting day-to-day operations, sustainable business performance and ultimately, customer satisfaction. The pursuit of creative excellence across Etihad Airways Engineering is built on four key research and service pillars: Innovation and Simulation Realising innovation and delivering tangible benefits through: Inception - idea generation compatible with fleet and operation Realisation - from mind-mapping to cohesive planning Simulation - prototype simulation and test onboard our dedicated test aircraft Rollout across the fleet - embodiment and lifecycle management Technology transfer - migrating Tier 1 technologies to partner airlines Vendor Alliance Development programs with vendor partners: Nurturing and co-sponsoring the development of new technologies Managing joint test and production programs Forming supply chain partnerships Developing vendor specifications Coordinated POA capability development Building long term value for Etihad Airways and its equity partners. Cross Pollination Cross pollination of ideas and a cooperative forum across the following platforms: Air Rail Medical Sea Infrastructure Pharmaceutical Space Education Nutrition Road Utilities Farming Education Foundation Future-proofing the UAE s scientific intellectual infrastructure and feeding the idea generation machine with: Research scholarships Technical internships Apprenticeships International academic alliances Academic projects
8 360 X THE CONTINUAL SEARCH FOR INSPIRATION IN... THE PEOPLE Passenger Crew Ground Staff Technical Staff PASSENGER IN-FLIGHT EXPERIENCE Safety Sleeping Dining Boarding Resting Working Communications Living OUR BUSINESS ELEMENTS Catering Baggage and handling Technical Handling Ground Handling MCC Ticketing Transfer Chauffeur Booking Maintenance Engineering FLIGHT ELEMENTS Weather Maps Permissions Communication Planning Tools Preparation Pre-flight Checks Fuel Level Management Navigation Training 'Aviate Navigate Communicate' AIRCRAFT ELEMENTS Airframe Engine APU Paint C&E Rotable Components Cabin Cargo IFE Avionics Systems TRAVEL STAGES Pre Flight Flight Post Flight TRAVEL PURPOSE Holiday Business Sport Emergency Military TRAVELLER TYPE Social Demographic Religion Creed Profession Gender Age CARGO Livestock Race Horses Dangerous Goods Refrigerated Goods Loose Goods Heavy Goods Oversize Goods INFLUENCES TV Social Media Radio Movies News Media Print Media Fashion Advertising LIFE & NATURE Psychology Sociology Medicine Technology Meteorology Ecology Biology Philosophy Knowledge, capability, quality and flexibility are the hallmarks of our offering, underpinning our mission to develop the world s leading sustainable, responsible and profitable aerospace solutions.
9 OPTIMISING GROUND TIME MAINTENANCE AND MODIFICATION PACKAGES We optimise ground time by combining modification packages with scheduled maintenance, additional Service Bulletins (SBs), Airworthiness Directives (ADs) and out of phase checks. Cabin modification Layout of passenger accommodation (LOPA) In-flight entertainment (IFE) Cabin monuments Cabin systems Program management Kitting and logistics management Design certification services Aerostructures packages Winglet installation Nacelle composite repairs Thrust reverser composite repairs Aircraft recovery and rebuild Skin replacement Corrosion repairs Fuel tank inerting VVIP interior installation Avionics and electrical Airbus ALNA V2 connectivity installation Panasonic Global Communication Systems (GCS) Electronic flight bag E-enabling for new generation aircraft Wireless quick access recorder (WQAR) Traffic collision avoidance system (TCAS v7.1) Scheduled and unscheduled maintenance Line maintenance Light maintenance Heavy maintenance Out of phase checks Complex repairs Painting and livery Component repair cycle management
10 FACILITY To Abu Dhabi International Airport 1. Gate 1 - Main entrance 2. Gate 3 - Delivery gate 3. Etihad Airways Training Centre 4. Executive offices 5. Wheels and Brakes Shop 6. Logistics and main stores 7. Technical Services - CAMO 8. Staff and visitor cafeteria 9. Facilities 10. Customer Support and Key Account Management 11. Hangar 6, 3-bay A380 hangar and repair shops 12. Etihad Airways Design, Engineering and Innovation group 13. Advanced Composite Repair Shop 14. Hangar 1, 3-bay widebody hangar 15. Maintenance Control Centre (MCC) 16. Vendor Centre 17. Hangar 2A 18. Hangar 2B 19. Hangar 2C 20. Hangar 3A, single bay aircraft paint hangar 21. Hangar 3, 2-bay aircraft paint hangar 22. Hangar 4, A380 hangar 23. Light maintenance Bay Light maintenance Bay Hangar 5 widebody light maintenance hangar
11 Adjacent to Abu Dhabi International Airport, PO Box 46450, Abu Dhabi, United Arab Emirates Tel:
1.6 M Manhours per year. 9 Heavy wide-body bays incl 3 A380 bays with paint facilities. More than 200,000 m 2 of apron & hangars
The Design, Engineering and Innovation team at Etihad Airways Engineering provides finest Innovations, Engineering and Production solutions to Etihad and customers from all over the world. Etihad Airways
Providing industry leading aircraft maintenance and engineering solutions.
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