AMERICAS. AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE 13th & 14th March 2018 Hilton Miami Downtown Hotel, Miami, USA

Transcription

1 FLIGHT OPERATIONS IT CONFERENCE AMERICAS INDEPENDENT MROs DELEGATE INFORMATION This conference always provides the latest in new technologies for the airline industry Industrial Engineering Manager, UPS Vendors exhibiting their software include: The World s Leading Aviation IT Conference for MRO/M&E and Flight Operations Solutions returns to Miami in 2018 bigger and better!

2 WHY ATTEND AS A DELEGATE The Airline & Aerospace MRO & Flight Operations IT Conference Americas returns to Miami for 2018 with over 45 of the world s leading IT vendors exhibiting their solutions. Delegates can listen to keynote presentations and case studies, and take part in interactive workshop sessions. It is the only event in the world providing airlines, aircraft operators, MROs and OEMs with a one-stop shop to be able to review and demo the latest cutting edge technology, designed to streamline and increase efficiency for aircraft maintenance and flight operations, as well as dramatically reduce costs. From the latest paperless and mobile solutions for the Flight Deck or Hangar to a complex maintenance management system; it will all be there. As well as refreshments being available throughout the event, breakfast and lunch is included on both days with a cocktail reception taking place in the evening of day one (13th March). Keynote Presentations/Case Studies Live Software Demonstrations Interactive Workshop Sessions CONFERENCE OVERVIEW The conference provides a number of superb opportunities: A two day agenda of presentations, case studies and interactive workshops given by industry experts and the airline/mro IT users themselves will review and let delegates discuss the latest trends and innovations in this rapidly developing sector of the industry. In addition, the popular EFB, Fuel Efficiency and MRO/M&E Software and Hardware vendor showcases will be running. See Pages 4-10 for full conference agenda. You can network with your peers among the 400+ delegates in attendance from across the Americas region. Learn from their experiences, share recommendations and exchange ideas. A large exhibition area allows airlines, aircraft operators, OEMs and MROs opportunities to try out the major software and hardware IT systems from over 45 world leading vendors. See over the page for a full list of vendors exhibiting their solutions and learn more about the software and hardware you will see.

3 LIVE SOFTWARE DEMONSTRATIONS: One of the key benefits of this event is that it allows airlines, aircraft operators, MROs and OEMs with an excellent chance to review and demo all the major software and hardware solutions in one place, in 2 days. Extended refreshment breaks during the presentation programme allows lots of time to browse the exhibiton area, and: Try out all the major MRO/M&E and Flight Operations Software and Hardware solutions from the world s leading vendors and see how they can benefit your company Try out all the latest upgrades and add-ons to compliment your current systems Discuss with the vendors best practice and how to overcome any problems you may be having with your current systems Flight Operations Software and Hardware solutions available to demo include: Digital and Paperless Flight Deck Solutions EFB (Electronic Flight Bag) Flight Planning Solutions Fuel Saving Solutions ETL (Electronic Technical Log) Operations Cost Management Optimising Weight & Balance Software Live Flight Tracking Live Weather Reporting MRO /M&E Software solutions available to demo include: Digital and Paperless Solutions for the Hangar and Line Maintenance; Fully Integrated End-to-End MRO/M&E Solutions; Supply Chain Solutions Software; Digital Documentation Management Solutions/ CMS; MRO Solutions Linked to Enterprise Wide Software (ERP etc); Full scanning Services for Paperless Solutions; Engine Management Solutions; Paperless Manuals and Technical Documentation. CONFERENCE ROOM F1 E1 E2 E3 E4 E5 E6 F2 E7 E14 E13 E12 E11 E10 E9 E15 E8 E16 E17 E18 E19 E20 F3 Lunch/Refreshment Area F4 E25 E24 E23 E22 E21 E26 E27 E28 E29 E30 F5 E31 F4 E37 E36 E35 E34 E33 E32 E38 E39 E40 E41 E42 E43 E44 Refreshment Area E45 E46 E47 E48 Registration WORKSHOP & SHOWCASES

4 DAY ONE TUESDAY 13th MARCH 2018 Look out for the EFB and MRO/M&E IT Vendor Showcase Sessions! Icons explained: Flight Operations IT track MRO / M&E IT track Interactive Sessions Delegate participation encouraged The conference agenda is still being finalised and includes keynote presentations, case studies, interactive workshops, and IT Vendor Showcases all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector. Speakers include: Norwegian, Alaska Airlines, American Airlines, Air Canada, Southwest, Air Iceland, Jazz Aviation, Sky Airline, Azul Linhas Aereas, FAA, AAR Airlift, Boeing, NetJets, Boeing, Capgemini, ICF, ATA e-business Program, IFS, Avionica, Lufthansa Systems, lots more... 08:00-08:55 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS 08:55-09:00 Chairman s opening remarks MRO / M&E IT TRACK (Main Conference room) 09:00-09:30 Airline Case Study: American Airlines - Using Advanced Software Tools to Mine Valuable Information for Log Pages In this case study American Airlines outlines a software tool it uses to mine valuably operational information from MAREPs and PIREPs. It shares with us how users in CASS, MOC, Reliability, Engineering, QA and others benefit from the tool s ability to search log pages and identify repetitive issues. Karl Ries, Senior Manager Tech Support Desk Maintenance Operations Control, American Airlines 09:30-10:00 Airline Case Study: Air Canada - Line Maintenance Mobility Solutions In this case study Air Canada outlines its use of a next generation App focusing on Line Maintenance. The App is fully synched with the airlines M&E IT solution and is designed to resolve an aircraft s defects on landing through recording the completion of the work or the deferral and its troubleshooting. The accompanying dashboard shows a layout display of aircraft soon to land and depart with a countdown timer along with access to the associated defects. The case study reveals the benefits Air Canada are enjoying from this mobile solution leading to quicker and more reliable aircraft turn-around times. Keith Dugas, Manager of Excellence Process & Technology, Air Canada

5 MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Workshop Session: A Fuel Efficiency Masterclass (09:30-10:30) 10:00-10:30 Airline Case Study: How Jazz Aviation is using mobile to solve the content creation, management and distribution challenge This case study highlights how Jazz Aviation has transformed the cumbersome, paper and laborintensive process around maintenance manuals into a mobile-first solution. Seamless integration, OEM content import, real-time compare tool and content re-use are some of the features that allow the airline to streamline the content creation, management and distribution challenge. Brent Howardson, Director Business Systems Integration and Development, Jazz Aviation 10:30-11:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS sponsored by Ramco 11:15-11:45 Airline Case Study: Alaska Airlines - Using RFID for Inventory Management Alaska Airlines outline their on-going RFID project designed to fully automate inventory transactions so that all out stations will be self-serviced with RFID. As you will see all part issue and receipt transactions will be done automatically when the mechanic picks up the part and walks through the door. A part removal from store will trigger a transfer from the main warehouse facility. Jim Parish, Manager Material Stores and Distribution, Alaska Airlines 11:45-12:15 Airline Case Study: Cape Air - The move to a Modern Maintenance Management System: Results Achieved, Best Practices and Lessons Learned Cape Air is one of the largest independent regional airlines in the United States, was was recently voted by Cande Nast Traveler readers as one of the Best Airlines in America. In this Case Study, Cape Air will detail how its commitment to safety and standard processes, underpinned by the use of IFS Maintenix across its maintenance operations, is enabling a best in class maintenance organization that has helped them achieve top mindshare in the dynamic North American regional airlines market. Isaiah Herrick, Maintenix Program Coordinator, Cape Air This Masterclass session will show you how to build a successful fuel savings program or further enhance an existing program. The economic impact of fuel efficiency management is huge, since fuel costs typically represent 30% - 40% of the total costs for an airline. You will be presented with practical examples on how to lower your fuel consumption by several percentage points and substantially improve the profitability. The topics of the case study include: Why is fuel efficiency management important How to start and organize a fuel efficiency improvement program What fuel saving initiatives can be implemented How to discover savings and manage initiatives Choosing the right software to support a fuel savings program How to ensure you make the most out of your current software solution Questions & answers Workshop hosted by: Sander de Moor, Global Lead - Fuel Efficiency, Aircraft Commerce Consulting Vendor Showcase: Fuel Efficiency / Management Solutions (11:15-12:00) Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2018 outlook. Vendors presenting include: 1) OpenAirlines 2) Honeywell 3) Safran 4) Safety Line 5) Boeing 6) Laminaar Aviation Infotech

6 MRO / M&E IT TRACK (Main Conference room) 12:15-12:45 Industry Standards Keynote: How implementation of industry standards can improve efficiency and decrease costs This presentation will discuss the latest ATA e-business standards in areas of Maintenance Execution, e-logbook, Aircraft Transfer Records, Procurement and configuration Management. - Operations: Understand how implementation of these standards can cut costs and improve efficiency. - MRO IT System Vendors: Learn how to cut your integration costs and improve your customer satisfaction. - MRO s: Understand how to decrease the cost of receiving work packages and returning maintenance accomplishment data. - Manufacturers: See the latest in Spec 2000 Procurement Gen 2 and Allowable Configuration data. Ken Jones, Director Electronic Data Standards, ATA e-business Program FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Vendor Showcase: Electronic Flight Bag (EFB) - Part 1 (12:00-12:45) Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, latest developments, 2018 outlook, new customers. Vendors presenting include: 1) International Flight Support 2) Teledyne Controls 3) Web Manuals 4) Flygprestanda 5) Esterline CMC Electonics 12:45-14:00 LUNCH SOFTWARE DEMONSTRATIONS 14:00-14:30 IT Vendor Keynote: An optimal and Connected Ecosystem Framework for addressing AOG and Surplus AOG and Surplus are the two sides of the same coin in the commercial aviation industry. Dead inventory somewhere is weight worth of gold elsewhere, but the twain never meet. Ramco and GAINS have partnered together to bring the power of advanced optimization and ecosystem connectivity to Vendor Showcase: Electronic Flight Bag (EFB) - Part 2 (14:00-15:00) Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, latest developments, 2018 outlook, new customers. Vendors presenting include: address these two never ending problems on the industry. The presentation will provide a solution 6) GigSky framework that includes advanced forecasting algorithms to predict unscheduled maintenance 7) Orlando Suite for TechPubs events, better inventory and resource positioning and policy optimization, and a real time visibility of inventory, repair services, and skills across the ecosystem of OEMs, Parts Distributors, MROs, Airline 8) AVIO Surplue through advanced search capabilities, thereby connecting AOG and Surplus situation. 9) AVIO Manoj Singh, Senior Vice President, Ramco Americas Bill Benton, CEO, GAINSystems 10) UTC 11) PACE 14:30-15:00 Industry Survey: Digital Aviation Innovation and Disruption in MRO 12) Lufthansa Systems Digital Thread, Digital Twins, Digital Analytics, Airbus Skywise, Boeing AnalytX, GE Predix, AFI- 13) SITAONAIR KLM E&M Prognos, Lufthansa Technik Aviatar, Azure, C4IoT, Palantir, Predikto, SparkCognition, 14) Comply365 Uptake,... what are these digital capabilities and how are they disrupting the MRO industry? Capgemini presents the results of their in-depth industry survey with insights on the state of digital transformation in aviation and aerospace. Michael Wm. Denis, Principal, Capgemini

7 MRO / M&E IT TRACK (Main Conference room) 15:00-16:00 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS sponsored by Ramco 16:00-16:30 MRO Case Study: TechOps Mexico - Paperless Implementation as an Enabler for Efficient MRO Operations In this case study TechOps Mexicooutlines it s use of the FleetCycle MRO solution at its facilities. You will hear how the implementation took only a few weeks and the benefits TechOps Mexico are achieving since implementation including how mobile and electronic M&E solutions have increased efficiencies and the time it takes to complete checks. Juan Ignacio Lopez, Direct, Planning and Productivity, TechOps Mexico 16:30-17:00 OEM Focus: Boeing - The Digital Last Mile - Delivering the Promise of Digital at the Point of Maintenance The use of advanced digital technology in maintenance continues to increase and evolve. True value delivery depends upon effective utilization of these tools at point of maintenance. In addition, new airplane technologies are being deployed which create new opportunities for maintenance optimization. In this session, Boeing joins customer American Airlines to share industry advances and trends in digital maintenance, and to explore future industry directions and technology. Kevin Mosblech, Station Capability Manager, American Airlines John B. Maggiore, Managing Director Maintenance and Leasing Solutions, Boeing Global Services 17:00-17:30 Big Data: Racing to platform maturity The digital transformation of the aerospace and airline industry continues to gain momentum. The aircraft data race is on between various OEMs, MROs and IT companies to reach critical mass for their respective big data platforms. Suppliers have invested heavily in digital innovation hubs and partnerships and continue to offer the prospect of cost reductions and increased operational efficiencies. ICF will discuss the latest developments in the market, positions of the various players and implications for stakeholders. Jef Geudens, Manager, ICF 18:00-20:00 COCKTAIL RECEPTION sponsored by Rusada FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Vendor Showcase: Electronic Flight Bag (EFB) - Part 3 (16:00-16:50) Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 7 minute showcase of their solutions including: EFB product overview, latest developments, 2018 outlook, new customers. Vendors presenting include: 15) NAVBLUE 16) Flatirons Jouve 17) DaxtraData GmbH 18) Honeywell 19) Boeing 20) Laminaar 21) Ultramain Vendor Showcase: Flight Operations Solutions (16:50-17:30) Your chance to quckly find out about all other Flight Operations Solutions Vendors exhibiting at the conference. Including Flight Planning and Full Ops Solutions. Each Vendor will provide a brief 7 minute showcase of their solutions including: product overview, new customers, latest developments, 2018 outlook, new customers. Vendors presenting include: 1) AIR SUPPORT 2) Smart4Aviation 3) XLM Aero 4) Flightkeys 5) Chetu

8 DAY TWO WEDNESDAY 14th MARCH :00-08:55 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Main Conference room) 09:00-09:30 Airline Case Study: Azul Linhas Aereas - Real-Time Flight Tracking In this case study Azul Linhas Aereas Brasileiras outlines its 100% Global, Real-Time Flight Tracking Data to Aircraft project using space-based ADS-B data access. You will learn how the solutions allows Azul to track flights in real-time on every route and the additional benefits it is seeing across the airline including potential space-based AS-B data to enhance flight tracking. Felipe Starling, IT Manager Flight Ops Solution, Azul Linhas Aereas 09:30-10:00 Airline Case Study: Norwegian - EFB, buy or to build? In this case study, Norwegian outlines its extensive EFB project and decision to develop its own EFB solution. The case study will outline the benefits of this approach in terms of development freedom, challenges of developing an EFB solution from the ground-up and advice for airlines and aircraft operators looking to embark on the same journey or develop additional functionality in their own EFB project. You will then see a live demo of the solution and learn how it is delivering real operational benefits across the airline. Klaus Olsen, EFB Administrator, Norwegian 10:00-10:30 Airline Case Study Southwest: EFB What Next? Upgrading your EFB platform Southwest have a long established and successful EFB program. This presentation outlines the recent upgrades and developments the airline has made to its EFB to ensure the solution is future-proofed and takes advantage of the latest technology. Some of these include: the move from suction cups to hard mounts, updated power units, electronic dispatch release, using pilots phones and BYOD corporate policies, device break rates. The presentation ends with a look at future projects and further developments. Amy Ashkinazy-Murrell, EFB Manager/Administrator, Southwest Will Ware, Flight Ops Mobility Lead, Southwest MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase - Part 1 (09:00 10:30) Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2018 outlook, product roadmap. Vendors presenting include: 1) IDMR Solutions 2) Electronic Data Inc 3) Seabury Solutions 4) Commsoft 5) Aerosoft Systems 6) EmpowerMX 7) IFS 8) Rusada 9) Novulo 10) ADB Tech 11) Swiss AviationSoftware 12) Airbus 13) AerData 10:30-11:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS sponsored by Climacell

9 FLIGHT OPERATIONS IT TRACK (Main Conference room) 11:15-11:45 Airline Case Study: Air Iceland - EFB Project In this case study Air Iceland outlines its extensive EFB project including looking at the sophisticated AvioBook software platform covering a full suite of operational planning and calculation modules used by flight crew throughout all phases of flight; connectivity solutions - both in-flight and on-ground; and how they achieved a paperless flight deck. Magnus Sigurjonsson, Pilot EFB Manager, Air Iceland Wim De Munck, CTO, AVIO 11:45-12:15 Regulator s Keynote: FAA Policy - Electronic Flight Bag and Enhanced Flight Vision Systems In this keynote presentation the FAA sumarizes the latest policy changes in AC D, Authorization for Use of Electronic Flight Bags and in the FAA authorization A061. The brief will also provide an overview of regulation supporting use of enhanced flight vision systems and describe the operational credit obtained through the FAA authorization C048. C. Scott McLellan, EFVS Policy - Flight Operations Branch (AFS-410), FAA 12:15-12:45 Airline Case Study: Sky Airline - Putting Flight Data to work towards Fuel Savings In this presentation Sky Airline outlines its efforts to reduce its overall fuel consumption by putting to work the vast amounts of readily available flight data for each aircraft to create tail number specific machine learning performance models. You will learn how these models can be used in combination with accurate 4D weather forecasts to optimize climb profiles for each flight saving 5% to 10% of fuel for each ascent. Nicolas Chadwick, Captain A320 - Fuel Efficiency Manager, Sky Airline MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase - part 2 (11:15-12:30) Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, 2018 outlook, product roadmap. Vendors taking part include: 14) CaseBank 15) Omega 16) Boeing 17) Laminaar Aviation Infotech 18) TRAX 19) Ultramain 20) Aerostrat 21) Flatirons Jouve 22) Comply365 23) Web Manuals 12:45-14:00 LUNCH SOFTWARE DEMONSTRATIONS 14:00-14:30 Connectivity Keynote: Connectivity - Connecting yesterday s avionics to today s technology This presentation outlines the use of an Onboard Networking System to enable older aircraft to enjoy a fully connected experience and take advantage of the latest technology and applications. Sean P. Reilly, VP Business Development, Avionica

10 FLIGHT OPERATIONS IT TRACK (Main Conference room) 14:30-15:00 AIDs and Application Hosting Keynote This presentation highlights the flexibility, short and long term benefits of AID open application hosting in support to flight operations and maintenance support applications, as well as associated IT integration and security implementation challenges. Jean-Marie Begis, Director EFB & Aircraft Information Systems, Esterline Avionics Systems MRO / M&E IT TRACK (Workshop / Showcase room) MRO Workshop Session: Part 1: Blockchain in Aviation; Part 2: Best Practice Selection, Implementation & Upgrade of MRO solutions: (14:00-15:00) In this workshop M&E / MRO software implementation experts SAKS Consulting discuss best practice in how to achieve a successful complex MRO software implementation project and the latest trend in aviation MRO - Blockchain. The main workshop takeaways are: 15:00-16:00 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS sponsored by Climacell Part 1: Is Blockchain & MRO Maintenance the Future? What is Blockchain Driven MRO Will implementation of Blockchain driven MRO solutions be the same as current Enterprise Wide solutions. Is this the next disruptive technology that will fast track a vision of seamless, transparent and supportive maintenance Part 2: Best Practice in Selection, Implementation & Upgrade of MRO Solutions How to start a Programme of Selection, Implementation or Upgrade Key Pitfalls Dealing with Vendors when things go wrong Avoiding critical mistakes How to maintain a focus on ROI Helping your organisation accept change Workshop Hosted by: Sharhabeel Lone, Consulting Partner, SAKS Consulting

11 FLIGHT OPERATIONS IT TRACK (Main Conference room) MRO / M&E IT TRACK (Workshop / Showcase room) 16:00-16:30 Ramp Agent Workspace Make your Ramp paperless! All Airlines are moving very fast forward when digitalizing the passenger experience to make their operational processes more efficient and more convenient for the airline customers. You can check in, rebook and receive information about flight change all directly via your smartphone. But what about airline operations especially in ground handling, where the Ramp Agent often acts as a trouble shooter for many operational processes? During the aircraft turnaround the Ramp Agents still face a lot of unnecessary paperwork as well as time-consuming and in-efficient information exchange and communication. Moreover, many times the turnaround process still remains a black box. How to solve this? The solution is to: Digitalize Your Ramp! The presentation demonstrates how a Ramp Agent Workspace can support the Ramp Agent with the needed transparency and workflows. On top it also shows a view on Future Load Control where 3D visualization helps to achieve better results. Michael Muzik, Senior Product Manager, Lufthansa Systems 16:30-17:00 50 shades of grey. Lifting the shades on traditional costing or 50 reasons why airlines should opt for driver-based operations costing (DBOC) in the future Today s airline cost management is based on cost aggregation and distribution keys. This translates into management by average or assumptions. The only real way to learn how cost disparities compound is to build a bottom-up view of unit costs and volumes. With traditional cost-cutting programs reaching their limits McKinsey assumes that a driver analysis offers many traditional carriers cost-cutting opportunities of 10 to 20 percent a seat, even without a substantial shift in business models. The presentation outlines how activity based costing (ABC) and driver-based costing evolved, how DBOC is to be applied complimented by the reasoning why it will be tomorrow s way of managing cost. The magnitude of disruption for maintenance / schedule planners, operations control, hub, network managers, as well as financial controllers will be discussed. The systems required for DBOC exist it just needs innovators to lift the grey shades. Gesine Varfis, Chief Technology Officer - R&D, XLM Aero 17:00 END OF CONFERENCE

12 INDEPENDENT MRO BOOKING FORM A limited number of VIP delegate options are available for Independent MRO companies. DISCOUNTS are available if you can only attend for just one day. CONTACT US For more information contact: Stephen Keeble: stephen@aircraft-commerce.com Tel: Fax: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at conferences/americas2018/terms_ Conditions.asp By registering using this form, it is assumed that you accept these Terms & Conditions VIP OPTION 1 VIP OPTION 2 USD $495 includes TWO nights of complimentary accommodation at the Double Tree by Hilton Miami Airport Hotel (conference venue) I wish to register: (number of delegates) TOTAL $USD Please indicate which two nights you require: 12th March 13th March 14th March SOLD OUT USD $95 delegate pass only no accommodation included I wish to register: (number of delegates) TOTAL $USD DELEGATE 1 Company:... Name:... Job Title: Tel:... DELEGATE 2 Company:... Name:... Job Title: Tel:... To register further delegates please complete and return an additional form. Invoice me Visa Mastercard Please Susie at susie@aircraft-commerce.com if you require MORE than two nights of accommodation, or have any questions related to room booking. Address for invoice... Cardholder s name Card No: Company VAT No. (EU companies only)... Expiry Date Security Code

13 THE WORLD S LEADING AVIATION MRO & OPERATIONS IT CONFERENCE SERIES RETURNS TO THE AMERICAS REGION FOR 2018 An excellent event. It was fantastic to meet with people who are at different points in a M&E selection, implementation and online process. So much knowledge in one spot Transport Canada Very good for networking and offers a broad prospective on the market. Flawlessly organised Boeing The fact that all the major MRO IT software companies have been gathered together helped a lot of airlines and MROs that are looking for new maintenance software. The quality and the content of the presentations surpassed my expectations TAM Brazilian Airlines The value of this meeting was the focus and relevance of the topics to issue affecting commercial aviation at the present time Chief Pilot, US Airways Excellent. I found the conference to be very informative and relevant. The contacts we ve made will likely prove very useful in improving the operations of US Airways Operations Manager, LAN Airlines Very good - a nice balance between workshops, case studies and vendor sales activities. Also a very useful networking opportunity. I feel I learned about the vendors current software solutions and common issues problems in the MRO world Virgin Atlantic Airways