AMERICAS. AIRLINE & AEROSPACE MRO & OPERATIONS IT CONFERENCE 8th & 9th March 2016 Miami Hyatt Regency Hotel, Miami FL, USA

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1 OPERATIONS IT CONFERENCE 8th & 9th March 2016 Miami Hyatt Regency Hotel, Miami FL, USA AMERICAS AIRLINE AND AIRCRAFT OPERATORS DELEGATE INFORMATION Vendors exhibiting their software include: This conference always provides the latest in new Technologies for the airline industry UPS Lead Sponsor: The World s Leading Aviation IT Conference for MRO/M&E and Flight Operations Solutions returns to Miami in 2016 bigger and better!

2 WHY ATTEND AS A DELEGATE The Airline & Aerospace MRO & Operations IT Conference Americas, returns to Miami for 2016 bigger and better than before with: 40+ of the world s leading IT vendors exhibiting their solutions; Listen to keynote presentations and case studies; and take part in interactive workshop sessions. It is the only event in the world that provides airlines, aircraft operators, MROs and OEMs with a one-stop shop to be able to review and demo the latest cutting edge technology, designed to streamline and increase aircraft maintenance and flight operations efficiency, as well as reduce costs dramatically. From the latest ipad/tablet solutions for the Flight Deck or Hangar to a complex maintenance management system. Keynote Presentations/Case Studies Live Software Demonstrations Interactive Workshop Sessions CONFERENCE OVERVIEW The conference provides a number of superb opportunities: A two day agenda of presentations, case studies and interactive workshops given by industry experts and the airline/mro IT users themselves, discuss the latest trends and innovations in this rapidly developing sector of the industry. EFB, Fuel Efficiency and MRO/M&E Software vendor showcases. See Pages 4-10 for full conference agenda Network with your peers from other airlines and MROs from across the Americas region. Learn from their experiences, recommendations and exchange ideas delegates will be in attendance. A large exhibition area allows airlines, aircraft operators, OEMs and MROs the opportunity to try out the major software and hardware IT systems from 40+ the world s leading vendors. See over the page for a full list of vendors exhibiting their solutions and learn more about the software and hardware you will see.

3 LIVE SOFTWARE DEMONSTRATIONS: One of the key benefits of this event is that it allows airlines, aircraft operators, MROs and OEMs with an excellent chance to review and demo all the major software and hardware solutions in one place, in 2 days. Extended refreshment breaks during the presentation programme allows lots of time to browse the exhibiton area, and: Try out all the major MRO/M&E and Flight Operations Software and Hardware solutions from the world s leading vendors and see how they can benefit your company Try out all the latest upgrades and add-ons to compliment your current systems Discuss with the vendors best practice and how to overcome any problems you may be having with your current systems Flight Operations Software and Hardware solutions available to demo include: Digital and Paperless Flight Deck Solutions EFB (Electronic Flight Bag) Flight Planning Solutions Fuel Saving Solutions ETL (Electronic Technical Log) Operations Cost Management Optimising Weight & Balance Software MRO /M&E Software available to demo includes: Digital and Paperless Solutions for the Hangar and Line Maintenance Fully Integrated End-to-End MRO/M&E Solutions Supply Chain Solutions Software Digital Documentation Management Solutions/CMS MRO Solutions Linked to Enterprise Wide Software (ERP etc) Full scanning Services for Paperless Solutions

4 DAY ONE TUESDAY 8TH MARCH 2016 Look out for the EFB and MRO/M&E IT Vendor Showcase Sessions! Icons explained: Flight Operations IT track MRO / M&E IT track Interactive Sessions Delegate participation encouraged The agenda includes keynote presentations, case studies, interactive workshops, and IT Vendor Showcases all delivered by airlines, aircraft operators, OEMs, MROs, Consultants, Regulators and IT Vendors to provide delegates with varied and interesting insights into the key topics in this constantly evolving aviation sector. Speakers Include: FAA, IATA, Southwest Airlines, Endeavor Air, Azul Linhas Aereas, Atlas Air, Embraer Aircraft Maintenance Services, Honeywell, Boeing, Airbus, SAK Consulting, Hexaware, United, and more... 08:00-08:55 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS 08:55-09:00 Chairman s opening remarks MRO / M&E IT TRACK (Main Conference room) 09:00-09:30 Paperless & Mobile Maintenance Case Study: A case study journey on Mobility, Paperless & Business Intelligence Hear from Embraer Aircraft Maintenance Services as they outline their project to move towards a paperless maintenance environment. Using demonstrations of their system you will see how they deliver mobility solutions for Line and Light Maintenance including electronic non-routines and the methods they used to get approval for e-signatures. You will also hear about the challenges of e-manuals. Bob Percy, Managing Director, Embraer Aircraft Maintenance Services 09:30-10:00 Digital & Paperless M&E Keynote: The Shape of Things to Come The Future of Paperless Maintenance This keynote presentation will provide an insight into how emerging consumer technologies will affect the hardware and software of the future in aerospace maintenance & engineering. How will the demand for paperless maintenance shape our user experiences and how will the devices and interfaces evolve to meet the challenges of line and base maintenance? How will emerging media types such as augmented and virtual reality shape our future and in what ways will big data and crowd sourcing be embraced by software vendors and users? Paul Saunders, Solution Marketing, Flatirons Solutions

5 MRO / M&E IT TRACK (Main Conference room) 10:00-10:30 Back to the Future: Legacy with legs Endeavor Air s story of consolidating an assortment of MRO systems into one In this case study Endeavor Air outline their story of consolidating their various legacy MRO systems after the mergers of several airlines by Delta formed Endeavor Air. The presentation outlines the original airline consolidation process and their plans to use their original PMI solution to host all their legacy systems. The project challenges and lessons learned are discussed as well as a look to future plans and digital content management integration. Chris Oot, Tech Ops PMI Project Business Manager, Endeavor Air Robert Gatzke, Aircraft Maintenance Programs, Endeavor Air 10:30-11:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) 11:15-11:45 The IATA Paperless Aircraft Maintenance Initiative: Fuel Efficiency / Management Software Vendor Showcase (11:15-12:15) Your chance to quickly find out about all the major Fuel Efficiency / Management Software Solutions on the market. Each Vendor will provide a brief 8 minute showcase of their solutions including: Fuel Efficiency / Management product overview, new customers, latest developments, 2016 outlook. IATA provide an update to their initiative to promote paperless aircraft leasing and aircraft maintenance. The presentation includes how IATA have: continued and advanced the initiative of RFID for parts tracking and airworthiness compliance; gained a seat on the ICAO Airworthiness panel to put into the agenda the implementation of guidelines for Electronic Maintenance records; Currently working on an industry template agreement for Engine shop Visits; harmonized documents for Aircraft Leasing transfer. Irina Khomenko, Manager Operational Efficiency, IATA 11:45-12:15 Airline Case Study: Paperless Maintenance Manuals and esolutions for Planning In this presentation Atlas Air outline their extensive paperless maintenance manuals project and how this was integrated into their M&E software solution. You will also hear about their esolutions project which is designed for maintenance planning. Andy Genao, Manager LCF and SME Planning, Atlas Air Michael Henry, Director Maintenance Planning, Atlas Air Vendors taking part include: 1) Sheorey Digital Systems 2) OpenAirlines 3) Honeywell Aviaso 4) Snecma 5) Boeing 6) Smart4Aviation 7) Safety Line

6 MRO / M&E IT TRACK (Main Conference room) FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) 12:15-12:45 Airline Case Study: United Airlines Aviation Technology the skies the limit We ve come a long way in terms of how technology plays a role in aviation today. Compared to the early years, almost every aspect of the Technical Operations Division uses some sort of technology. From the leadership team to Technicians, every group has a need for constant information. The demand for smarter tools and sometimes up to the minute information has become an everyday ask. Aircraft Maintenance is just as dependent on time reliable plans as the flight schedule as they are becoming more interdependent. In this presentation Patrick Rios from United discuses where the industry was when he first started at United almost 20 years ago, what United have accomplished today with smarter tools, the challenges and disciplines and where the industry is headed in the future. Patrick Rios, Senior Manager Planning and Vendor Management Systems for Technical Operations, United Airlines 12:45-14:00 LUNCH SOFTWARE DEMONSTRATIONS 14:00-14:30 Airline Case Study: Republic Airways making the most of an MRO IT Solution In this case study presentation Republic Airways outline their success story in selecting, implementing and using their MRO IT system. They outline the project from start to finish; from identifying expected benefits of installing a system including: material, maintenance, planning, reliability, and more; to selecting the right system for their operation. Now that the solution is live, they discuss the company wide benefits they are realising and the adoption of latest technologies such as paperless and mobile solutions. Manoj Singh, Senior Vice President Aviation & MRO Business Americas, Ramco Systems 14:30-15:00 Using software management tools that help decision makers drive continuous improvement. In order to transform any MRO / Technical operation, insightful tools are essential to support the decision making process. Looking back upon successful case studies, Seabury Enterprise Solutions, examine how continuous improvement initiatives can allow actions to be measured in real time. Using activity based costing principles to model the operation provides insight into the drivers of cost and profitability upon which management have acted. Bijoy Mechery, CEO, Seabury Enterprise Solutions 15:00-15:30 OEM Innovations Focus: Latest Technology Empowering Maintenance Processes In this presentation Airbus reveal how their Smarter Fleet solutions use data collection, mobility, analytics and collaborative means to keep fleet visibility and optimize operations. Vikram Singh, E-Solutions Marketing Manager, Airbus 15:30-16:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS Electronic Flight Bag (EFB) Vendor Showcase - Part 1 (14:00-15:30) Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 8 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2016 outlook, new customers, latest developments. Vendors taking part include: 1) EmpowerMX 2) Airbus 3) Sheorey Digital Systems 4) Ultramain Systems 5) PACE 6) SITAONAIR 7) Thales 8) Boeing 9) Teledyne Controls 10) Esterline CMC Electronics

7 MRO / M&E IT TRACK (Main Conference room) Latest M&E / MRO Technology Innovations: 16:15-16:45 MRO Technology Innovations: Is Voice Technology the next big aviation M&E / MRO Innovation? In this presentation Honeywell outline their ground-breaking new voice technology for aviation MRO which creates a hands-free and eyes-free environment for mechanics to follow standardised voice activated work / job cards. Suitable for Engine Overhaul, Component MRO, Line Maintenance and Heavy Maintenance, you will learn how this process is already helping airlines and MROs to streamline their documentation, enhance compliance, have faster training times for technicians, improve safety, and improve quality of work. Prakash Somasundaram, Head of Strategy - New Markets, Honeywell 16:45-17:15 MRO Technology Innovations: The Internet of Flying Things: A new key phrase for 2015 is: The Internet of Things or IoT. This presentation will outline what it is, how it works, where it comes from, what if offers to users and why it is so important. You will learn how it can be harnessed to improve MRO processes in areas such as predictive maintenance, diagnostics and fault isolation, as well as how it can enhance operational and informational architectures enable servitization and support new and more efficient business models delivering better outcomes for all parties. Michael Wm. Denis, Director, Uptake FLIGHT OPERATIONS IT TRACK (Workshop / Showcase room) Electronic Flight Bag (EFB) Vendor Showcase - Part 2 (16:15-17:45) Your chance to quickly find out about all the major EFB Software & Hardware Solutions on the market. Each Vendor will provide a brief 8 minute showcase of their solutions including: EFB product overview, new customers, latest developments, 2016 outlook, new customers, latest developments. Vendors taking part include: 11) The Weather Company 12) Comply365 13) Flygprestanda 14) LH Systems Americas 15) GEE 16) AvioVision 17) DAC International 18) International Flight Support 19) Smart4Aviation 17:15-17:45 MRO and Flight Operations Technology Innovations: Big-Data Analytics Transforming Flight Operations and Aircraft Maintenance Today s aircraft produce roughly 5 gigabytes of data a month. Tomorrow s aircraft will produce more than 30 terabytes of data, exceeding traditional computing capabilities. Big-data analytical methods, cloud-based data warehousing, and software solutions for fast response data mining turns multiple sources of aviation data into actionable information. Data mining real-time flight data improves flight operations by providing better fidelity data for flight tracking, performance, and operating conditions, such as weather. Better data improves operations planning to optimize block times, minimize fuel burn, manage flight disruptions, and provide improved estimated arrival times for ground services management. Accurate, integrated flight operations data in real-time to support day-of disruption management, reducing the number of flight cancellations, delays, diversions, and improving operation reliability. Dr. Tulinda Larsen, Vice President Commercial, GEE 18:00-20:00 COCKTAIL RECEPTION SOFTWARE DEMONSTRATIONS

8 DAY TWO WEDNESDAY 9th March :00-09:00 BREAKFAST DELEGATE REGISTRATION SOFTWARE DEMONSTRATIONS FLIGHT OPERATIONS IT TRACK (Electonic Flight Bag EFB Session) (Main Conference room) 09:00-09:30 FAA Keynote: Live Flight Tracking: Although they currently have no official policy in place yet, the FAA outline the technology and possible solutions available for live flight tracking; as well as provide an update on where the industry is to date with ICAO, the IATA-led Aircraft Tracking Task Force. Chris Parfitt, Aviation Safety Inspector, FAA 09:30-10:00 Airline Case Study - Azul Linhas Aereas Live Flight Tracking: This presentation focuses on a comprehensive & integrated Live Flight Tracking System with an eye towards its successful implementation at Azul Linhas Aereas. The presentation will include a live demo of the system and you will see how this product was implemented to enhance Flight Safety and Operational Performance. Powered by its multi position messages, interfacing capability, proactive alerting mechanism and integrated weather data amongst many other useful features, you will see how it helps Operations with its rich map based Flight Tracking Capabilities. Jose Jovita, IT Manager - Flight Ops Business Solutions, Azul Linhas Aereas 10:00-10:30 Southwest Airlines Airline EFB Case Study Be Nimble, but not Quick In this case study, Southwest Airlines outline their EFB journey and how they built their EFB program for the future and their decision to creatively develop an EFB solution to support their vision. Southwest Airlines then take a deep dive into the challenges and daily Care and Feeding of a mature EFB program from an Administrator s point of view. Amy Ashkinazy-Murrell, Senior Business Analyst, Southwest Airlines MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase - Part 1 (09:00 10:30) Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, product roadmap. Vendors taking part include: 1) Swiss AviationSoftware 2) IDMR Solutions 3) Sheorey Digital Systems 4) Ultramain Systems 5) Flatirons Solutions 6) Seabury MRO Solutions 7) Mxi Technologies 8) Rusada 9) TRAX 10) Ramco Systems 11) FLYdocs 12) Aerosoft Systems 10:30-11:15 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS

9 FLIGHT OPERATIONS IT TRACK (Main Conference room) 11:15-11:45 EFB Keynote Presentation: Data Connectivity for EFBs There is a push to get data connectivity for EFBs, but many operators still struggle with defining what data is needed, and why it is beneficial, when it comes to defining the business case. In this presentation Boeing outline what specific needs are for EFB applications and how implementing data connectivity provides tangible benefits for airlines and operators Bill Vlases, Manager EFB Solutions, Boeing 11:45-12:15 EFB Regulations Update Keynote: In this presentation we hear from the FAA who update us on the latest EFB regulations and what airlines and operators need to look out for in They also advise on best practice for gaining EFB regulatory approval. C. Scott McLellan, New Program Implementation, FAA 12:15-12:45 Airline EFB Case Study - To buy or to build? In this case study Thomas Cook UK outline their extensive EFB project and their decision to develop their own EFB solution rather than to buy a commercially available system. The solution was first developed by partner airline Condor, in conjunction with a local software development company. The case study will outline the benefits of this approach in terms of development freedom and the success of the project to date - you will also hear abou the challenges of developing an EFB solution from the ground-up. Capt. Andy Jones, EFB Project Team, Thomas Cook UK Shaun Landy, Flight Operations Manager, Thomas Cook UK MRO / M&E IT TRACK (Workshop / Showcase room) MRO/M&E IT Vendor Showcase - Part 2: (11:15-12:15) Your chance to meet with the major end-to-end MRO/M&E and Technical Document Management Vendors on the market. Each Vendor will have the floor for 7 minutes to showcase their: MRO/M&E IT product overview, new customers, latest developments, product roadmap. Vendors taking part include: 13) IFS World 14) EmpowerMX 15) Commsoft 16) Comply365 17) Component Control 18) AviIT MRO Workshop Session: Transforming the Future Path of Aviation MRO A Journey from Data 2 Digital (12:15-13:00) This workshop will provide insights on the different ways to transform your MRO operations as well as talk on how the business of Aviation MRO is constantly changing from data to digital, to become future ready. The workshop will also have an interactive session on the the concept of Connected Aircraft and how we can leverage the following solutions and services across aircraft maintenance life cycle to optimize your business. Key sections of this workshop include: Advanced Analytics in MRO & Inventory Optimization Transformation Projects (Data Migration, Implementation Services). Mobility (for productivity) and IOT (proactive maintenance alerts Workshop hosted by: Baiju Jacob, Director - Global Travel & Transportation, Hexaware 12:45-14:00 LUNCH SOFTWARE DEMONSTRATIONS

10 FLIGHT OPERATIONS IT TRACK (Main Conference room) 14:00-14:30 Airline Fuel Savings Case Study: Lufthansa In this case study Lufthansa discuss the challenges and measure to improve fuel efficiency. They explain how to find new saving potential by using sophisticated post-flight analysis software and discuss how to choose the right fuel efficiency measures. Tom Duddeck, Referent Fuel Efficiency, Lufthansa 14:30-15:00 ATM Keynote Presentation The latest developments in SESAR and NextGen and data link systems required by airlines: With both SESAR and NextGen ATM programs delayed and facing problems, this presentation outlines the current position and advises airlines how they can best prepare to take maximum benefit including data link requirements such as ATN CPDLC, the NAT DLS mandate, Flight Tracking and NextGen. Ian Gilbert, Consultant, IG Avionics 15:00-15:30 On-Ground Data Transmission Systems Keynote: Following the mandate from ICAO for airlines to establish a flight data analysis program, and the huge volumes of data being generated by new generation aircraft, high-capacity storage and downloading systems are required as soon as the aircraft reached the gate. This presentation explores how airlines can successfully download their FDM/FOQA data using cellular and WiFi connectivity. Murray Skelton, Director of Business Development, Teledyne Controls MRO / M&E IT TRACK (Workshop / Showcase room) MRO Workshop Session: Best Practice Selection, Implementation & Upgrade of MRO solutions: (14:00-15:00) In this workshop M&E / MRO software implementation experts SAKS Consulting discuss best practice in how to achieve a successful complex MRO software implementation project. The main workshop takeaways are: How to start a Programme of Selection, Implementation or Upgrade Key Pitfalls Dealing with Vendors when things go wrong Avoiding critical mistakes How to maintain a focus on ROI Helping your organisation accept change Workshop hosted by: Sharhabeel Lone, Global Partner, SAKS Consulting 15:50-16:00 REFRESHMENT BREAK SOFTWARE DEMONSTRATIONS 16:00-16:30 IT Vendor Keynote: The Challenges faced by an IT Vendor in today s industry of evolving technologies, trends and client demands In this keynote presentation Flygprestanda will outline how they have had to constantly evolve to meet airline and customer expectations through adopting and meeting the latest and fast evolving technologies and trends. The challenges faced by IT Vendors are discussed and future expectations are analysed. Alexander Tatidis, Sales Administrator, Flygprestanda 16:30-17:00 EFB Innovations: Electronic Dispatch Release In thie presentation Comply365 will provide an insightful look into emerging EFB capabilities that will increase operators efficiency, improve crew communications, and preserve valuable time and resources. You will hear how traditional Dispatch Release data can be synced and acted upon using a portable EFB system. Key implementation factors including connectivity, change management, and regulatory considerations will be discussed. Casey Meeks, Director of Innovation, Comply365 17:00 END OF CONFERENCE

11 AIRLINE & AIRCRAFT OPERATORS BOOKING FORM There are currently two VIP Registration options available for airlines to benefit from, which are set out in the BOOKING FORM. Our VIP delegate places are limited, so please reserve at your earliest convenience to secure your VIP registrations. DISCOUNTS are available if you can only attend for just one day. CONTACT US For more information contact: Stephen Keeble: Tel: Fax: For our CANCELLATION & REFUND policy, please see our Terms & Conditions at By registering using this form, it is assumed that you accept these Terms & Conditions VIP OPTION 1 VIP OPTION 2 VIP Option 1 includes 2 nights accommodation at the Hyatt Regency Hotel (Conference Venue) I wish to register: Airline VIP Airline VIP Delegate Rate of $495 USD TOTAL $USD Please mark which two nights accommodation you require: 7th March 8th March 9th March Aircraft Commerce will book your selected dates & send you confirmation. This Airline rate includes 2 nights; If you require additional nights, we can book these for $209 USD + 13% tax (room only), payable by you at checkout. Please send your additional requirements to susie@aircraft-commerce.com VIP Offer 2 does NOT include accomodation I wish to register: Airline VIP Airline VIP Delegate Rate of $95 USD TOTAL $ USD DELEGATE 1 Company:... Name:... Job Title: Tel:... DELEGATE 2 Company:... Name:... Job Title: Tel:... To register further delegates please complete and return an additional form. Invoice me Cheque enclosed (payable to NIMROD PUBLICATIONS LTD.). Visa Master Address for invoice... Cardholder s name Card No: Company VAT No. (essential if applicable)... Expiry Date Security Code For our cancellation & refund policy please view our Terms & Conditions at By registering your delegate place(s) using this form you agree to these Terms & Conditions

12 THE WORLD S LEADING AVIATION MRO & OPERATIONS IT CONFERENCE SERIES RETURNS TO THE AMERICAS REGION FOR 2016 An excellent event. It was fantastic to meet with people who are at different points in a M&E selection, implementation and online process. So much knowledge in one spot Transport Canada A great way to meet other operators as well as vendors and to hear about the latest technology Jazz Air The fact that all the major MRO IT software companies have been gathered together helped a lot of airlines and MROs that are looking for new maintenance software. The quality and the content of the presentations surpassed my expectations TAM Brazilian Airlines The value of this meeting was the focus and relevance of the topics to issue affecting commercial aviation at the present time. Chief Pilot, US Airways Very good for networking and offers a broad prospective on the market. Flawlessly organised Boeing Very good - a nice balance between workshops, case studies and vendor sales activities. Also a very useful networking opportunity. I feel I learned about the vendors current software solutions and common issues problems in the MRO world Virgin Atlantic Airways Excellent. I found the conference to be very informative and relevant. The contacts we ve made will likely prove very useful in improving the operations of US Airways Operations Manager, LAN Airlines