Mission Statement. To be a Leading Global Travel Management Company.

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2 Mission Statement To be a Leading Global Travel Management Company Delivering Premium Solutions in Corporate and Leisure Travel & MICE (Meetings, Incentives, Conferences & Exhibitions) To be a Leading Global Travel Management Company. Company name Established Hong Kong Head Office Global Network Primary Business Memberships Accreditation Westminster Travel Limited A member of Corporate Travel Management, listed on the ASX /F, BEA Tower, Millennium City 5, 418 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong. Greater China, Asia, Australia, New Zealand, Europe and USA. Travel Management Service for Corporate Travel Wholesale Business Leisure Travel Cruise Holiday Meetings, Incentives, Conventions & Exhibitions (MICE) Destination Management Services HACTO HK Association of China Travel Organizers Ltd. HATA Hong Kong Association of Travel Agents IATA International Air Transport Association SIPA Society of IATA Passenger Agents TIC Travel Industry Council of Hong Kong ISO 9001:2015 for Corporate Travel Hong Kong

3 Company Profile Westminster Travel Westminster recognised that in today s complex business world, companies and organisations need to partner with a reliable Travel Management Company in the region that can deliver cost effectiveness and outcomes, in addition to having the right resources to facilitate the highest quality of customer services. A member of Corporate Travel Management (CTM), listed on the ASX. Achieving the financial and service objectives of our customers by providing a full range of professional travel services is of paramount importance to us in terms of our deliverables, not what we believe to be effective and adequate, but by meeting what customers find to be satisfactory.

4 Business Segments Corporate Travel Westminster offers a full range of premium services to meet every need of today s discerning corporate travellers. Equipped with our own in-house developed technology architecture, Westminster has implemented the most complex of corporate travel solutions. Our staff are dedicated to provide a high level of execution in the delivery of fast, accurately planned and fully integrated travel arrangements worldwide. Wholesale Business Majority of International and Domestic Airlines have appointed Westminster as their ticketing agent or consolidator. We provide a comprehensive range of discounted air fares and global hotel reservations services with instant booking confirmation through our self-developed B2B platform ( to the travel trade. Leisure Travel Westminster is amongst the market leaders for individual tailor-made holidays to destinations throughout the world. Our experienced and professional travel consultants provide dedicated, tailor-made services for the discerning leisure traveller and holidaymaker. Our website ( gives you access to an array of packaged vacations.

5 Cruise Holidays W Cruising was established in 2013, engaging a team of professional cruise specialists in Hong Kong. We provide advices and reservation services of flight tickets, travel insurance, transfers, visas and hotel accommodations other than our ample choices of cruise products. Our cruise consultants are well trained and knowledgeable, providing all necessary information to assure you a fantastic holiday experience. (For more information, please access our official website: Meetings, Incentives, Conferences & Exhibitions (MICE) Incentive Travel is not just a reward for corporate achievers, but an opportunity in which a corporation can unveil its goals and objectives for future development. Incentive travel must be planned and organised in close collaboration with the client and requires flexibility, inventiveness and fantasy in just the right combination. This highly specialised area of travel is one in which Westminster has established an enviable reputation. Of equal importance in the movement of large groups are conferences and conventions, where every aspect of a very complex itinerary is pre-planned to the minute detail. Destination Management Services Westminster provides multi-lingual professional staff with wealth of experience in handling the requirements of travellers from small groups to large incentive movements. Our close relationship with hotels both regionally and globally to ensure all arrangements are competitively priced. Westminster has a dedicated China team who is able to handle complex itineraries and tailor-made requests destined for the Mainland China.

6 Our Competitive Advantages Westminster offers corporate clients unique competitive advantages in Services, Systems and Savings. Solutions We take advantage of our proprietary in-house fare search engine, which is based on preferred supplier usage, online travel itineraries and flight schedules and 24-hour traveller assistance capabilities. Recognition Our industry leading services have been recognised for many years with top agency awards from airlines and hotel partners. Expertise Our team of experienced travel experts put maximum effort in constructing the lowest, most economical fares and maximising cost reduction.

7 { Services { Westminster is committed to deliver service of excellence to every client, leveraging many years in corporate travel and MICE (Meeting, Incentive, Conference, Exhibition) planning. Our services include traveller tracking, crisis management and travel cost optimisation. Value-added Innovation We take convenience to the next level with online booking solutions, mobile traveller assistance and flexible payment solutions. We go the extra mile with dedicated, personalised travel support teams, VIP services, MIS reporting and Airport Meet & Greet services. Contingency Westminster is there when you most need our help, with emergency alerts for travellers, traveller tracking and risk analysis, pre/post trip destination intelligence and ISOS.

8 Savings { In today s competitive environment, you need a travel partner who is competent in providing travel management solutions within your budget and optimise the value of your travel spend: { Service In the case where lowest booking class options are not available, our travel consultants will protect your booking in the next higher class while keeping travellers waitlisted in the class as required. Our dedicated operation team monitors booking system at least twice daily to scan for availability in lower class seats, and once more before each ticket is issued so as to ensure delivering the most cost effective solution for optimising your travel budget. Enhancement Our ongoing client reporting and recommendations will help you enhance and implement your company s travel strategy. Analysis Online Management Information Reporting for full analysis of travel usage and expenditures, broken down by employees, airlines, travel destinations and costs. Benchmark your travel expenditure, not only against our wider client base, but also against your specific industry sector. Velocity Leverage Westminster s long-standing relationships and bulk bargaining power to negotiate the most cost effective travel options for your business.

9 Systems { Supported by a resourceful and skilled in-house team of developers, Westminster applies the most up-to-date technologies to enhance the travel procurement process. Continued innovation delivers unique solutions for every business. { Tools Pre/Post trip reporting tools give your company the edge in analysing travel data for cost effectiveness, management control and improved travel strategy. Efficiency Online booking tools give you immediate information on availability, as well as instant confirmation of booking details. Convenience Westminster s Travel Intelligence allows you to quickly and easily keep track of executives overseas with traveller tracking, special crisis management capabilities and travel cost optimisation. Hospitality Our in-house Traveller Profile Database stores your frequent flyer numbers, as well as preferences for airlines, travel class, seating arrangements and meals for the utmost convenience.

10 Corporate Travel Manag Being a member of Corporate Travel Management (CTM), we pride ourselves on going above and beyond industry expectations in offering our clients needs-driven solutions with an emphasis on value. We tailor to your needs. Tailored Service Customer may be different in culture, preferences and policies. Westminster provides a complete diagnostic Travel Health Check to determine a tailored travel management solution based upon your travel needs. Our People We recognise that a competent and motivated workforce is integral to the continued success of Westminster. Our people are among the top travel experts in the market to implement the right travel strategy that focuses on itinerary planning while optimising the way you travel to get the most out of your travel budget. Respecting the environment, our community, our people and our business sustainability.

11 ement Services Travel Technology Westminster puts the user at the centre of our development process to build an innovative ecosystem of applications that make a real and lasting difference to the entire corporate travel experience. We are committed to our ongoing investment in technology and in developing industry leading solutions to meet our clients evolving travel needs. Westminster is equipped with Sabre and CNAC Reservations system, E-Terms (Travelsky) for booking China domestic services. We have our own fare search engine ( that stores all up-to date market fares and allows our travel consultants to instantly identify the full spectrum of fares, from high to low, hotel rates, leisure packages, information for rail pass, cruise, travel insurance, hot news, world time, consulate contacts etc. We recognise that our customers need to be able to access our technology wherever they are with whatever device they are using. That is why we build our technology applications to be responsive to your needs and provide the optimal interactive experience. One of our travel tools Flight Schedule allows travel arrangers or travellers to view flight schedules anytime wherever internet access is available. This Flight Schedule links with our in-house reservation system, and the displayed results are real time and reliable. In combination with CTM SMART Travel Technology, we can effectively build and deploy the right tools to meet your travel needs and drive the optimal travel policy and booking procedure for your company.

12 Corporate Travel Manag Management Reports Our management reports are customised in consultation with our clients to ensure that diverse reporting requirements and information are provided for client specific needs. By using these reports, clients will be able to identify historical travel trends and analyse data to best manage the compliance of travel policy. Worldwide Hotel Reservations We have established wholesale partnerships with hotel groups and other trade partners, allowing us to sell hotels worldwide in all categories including renowned brand and hospitality groups at negotiated special rates. Our advanced reservations system provides access to room availability and gives instant confirmation with booking detail.

13 ement Services Related Travel Services Westminster provides a comprehensive range of related travel services: car hire, travel insurance, Airport Express tickets, rail express, train tickets, ferry tickets, limousines services, passport and visa applications as well as travel document delivery by courier. Our clients have full access to the Westminster Contract Hotel program via our online directory at Westminster is capable of negotiating corporate hotel rates at your service. We pride ourselves on going above and beyond industry expectations.

14 CTM Global Footprint Asia Australia & New Zealand North, Central & South America Europe Middle East Africa Our unique strength is the reach and diversity of the Westminster global network. With presence now in 6 continents, we are a travel management company servicing you globally with our local travel expertise.

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