Sequoia and Kings Canyon National Parks Visitor Study

Transcription

1 Natinal Park Service U.S. Department f the Interir Natural Resurce Stewardship and Science Sequia and Kings Canyn Natinal Parks Visitr Study Summer 2012 Natural Resurce Reprt NPS/NRSS/EQD/NRR 2013/712

2 ON THE COVER Visitrs participating in an evening prgram Phtgraph curtesy f Sequia and Kings Canyn Natinal Parks

3 Sequia and Kings Canyn Natinal Parks Visitr Study Summer 2012 Natural Resurce Reprt NPS/NRSS/EQD/NRR 2013/712 Ally Begly, Wayde Mrse, Yen Le, Steven J. Hllenhrst Visitr Services Prject Park Studies Unit Cllege f Natural Resurces University f Idah 875 Perimeter Drive MS 1139 Mscw, ID September 2013 U.S. Department f the Interir Natinal Park Service Natural Resurce Stewardship and Science Frt Cllins, Clrad

4 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 The Natinal Park Service, Natural Resurce Stewardship and Science ffice in Frt Cllins, Clrad, publishes a range f reprts that address natural resurce tpics. These reprts are f interest and applicability t a brad audience in the Natinal Park Service and thers in natural resurce management, including scientists, cnservatin and envirnmental cnstituencies, and the public. The Natural Resurce Reprt Series is used t disseminate high-pririty, current natural resurce management infrmatin with managerial applicatin. The series targets a general, diverse audience, and may cntain NPS plicy cnsideratins r address sensitive issues f management applicability. All manuscripts in the series receive the apprpriate level f peer review t ensure that the infrmatin is scientifically credible, technically accurate, apprpriately written fr the intended audience, and designed and published in a prfessinal manner. Data in this reprt were cllected and analyzed using methds based n established, peerreviewed prtcls and were analyzed and interpreted within the guidelines f the prtcls. Views, statements, findings, cnclusins, recmmendatins, and data in this reprt d nt necessarily reflect views and plicies f the Natinal Park Service, U.S. Department f the Interir. Mentin f trade names r cmmercial prducts des nt cnstitute endrsement r recmmendatin fr use by the U.S. Gvernment. This reprt is available frm the Scial Science Divisin and the Natural Resurce Publicatins Management website T receive this reprt in a frmat ptimized fr screen readers, please irma@nps.gv. This reprt and ther reprts by the Visitr Services Prject VSP) are available frm the VSP website r by cntacting the VSP ffice at 208) Please cite this publicatin as: Begly, A., W. Mrse, Y. Le, and S. J. Hllenhrst Sequia and Kings Canyn Natinal Parks visitr study: Summer Natural Resurce Reprt NPS/NRSS/EQD/NRR 2013/712. Natinal Park Service, Frt Cllins, Clrad. NPS 102/122403, September 2013 ii

5 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Cntents Page Executive Summary... v! Acknwledgements... viii! Abut the Authrs... viii! Intrductin... 1! Organizatin f the Reprt... 1! Presentatin f the... 2! Methds... 3! Survey Design and Prcedures... 3! Sample size and sampling plan... 3! Questinnaire design... 4! Survey prcedure... 4! Data analysis... 5! Limitatins... 5! Special cnditins... 5! Checking nn-respnse bias... 6!... 7! Grup and Visitr Characteristics... 7! Visitr grup size... 7! Visitr grup type... 7! Visitrs with rganized grups... 8! United States visitrs by state f residence... 10! Visitrs frm Califrnia and adjacent states by cunty f residence... 11! Residents f the area... 12! Internatinal visitrs by cuntry f residence... 13! Number f visits t parks in past 12 mnths... 14! Number f visits t parks in lifetime... 14! Visitr age... 15! Visitrs f Hispanic r Latin ethnicity... 16! Visitr race... 16! Language used fr speaking and reading... 17! Park infrmatin in Spanish... 18! Respndent husehld incme... 20! Respndent husehld size... 20! Awareness f fire plicy... 21! Awareness f pssibility f experiencing the effects f fire... 21! Trip/Visit Characteristics and Preferences... 22! Infrmatin surces prir t visit... 22! Parks as destinatins... 25! Primary reasn fr visiting the park area... 25! Transprtatin... 26! Number f vehicles... 27! Entrance used t first enter the park... 28! Number f park entries... 28! iii

6 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Cntents cntinued) Page Overnight stays... 29! Accmmdatins used inside the parks... 30! Accmmdatins used in the area utside the parks... 32! Accmmdatins used in the parks and the area utside the parks... 33! Length f stay in the parks... 34! Sites visited in the parks... 35! Activities n past visits... 36! Activities n this visit... 37! Activities n future visits... 38! Electrnic devices used r desired t use t btain park infrmatin... 39! Ratings f Services, Facilities, Attributes, Resurces, and Elements... 40! Cncessin cmmercial) services and facilities used... 40! Imprtance ratings f cncessin cmmercial) services and facilities... 44! Quality ratings f cncessin cmmercial) services and facilities... 46! Mean scres f imprtance and quality ratings f cncessin cmmercial) services and facilities... 48! Cmmercial services and facilities available n a future visit... 49! Visitr services and facilities used... 50! Imprtance ratings f visitr services and facilities... 51! Quality ratings f visitr services and facilities... 53! Mean scres f imprtance and quality ratings f visitr services and facilities... 55! Cncern abut effects f climate change n natinal parks... 56! Opinins abut safety... 57! Surces f safety infrmatin... 58! Expenditures... 59! Ttal expenditures inside and utside the parks... 59! Number f adults cvered by expenditures... 60! Number f children cvered by expenditures... 60! Expenditures inside the parks... 61! Expenditures utside the parks... 65! Preferences fr Future Visits... 70! Preferred subjects t learn n a future visit... 70! Preferred methds t learn abut the parks... 72! Amenities t use in develped campgrunds n a future visit... 73! Overall Quality... 75! Visitr Cmment Summaries... 76! Additinal cmments... 76! Visitr Cmments... 78! Appendix 1: The Questinnaire... 89! Appendix 2: Additinal Analysis... 91! Appendix 3: Decisin Rules fr Checking Nn-respnse Bias... 93! References... 94! iv

7 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Executive Summary This visitr study reprt prfiles a systematic randm sample f Sequia and Kings Canyn Natinal Parks NPs) visitrs during August 2-8, A ttal f 1,019 questinnaires were distributed t visitr grups, including 1,015 in English and 14 in Spanish. Each questinnaire included an ptin t cmplete the survey nline. Of thse, 541 questinnaires 538 English and 3 Spanish) were returned, 470 paper questinnaires and 71 nline questinnaires), resulting in a 53.1% respnse rate. Grup size and type Fifty-ne percent f visitr grups cnsisted f fur r mre peple and 45% were in grups f tw r three. Sixty-eight percent f visitr grups cnsisted f family grups. State r cuntry f residence United States visitrs were frm 41 states, Washingtn, DC, and Puert Ric and cmprised 79% f ttal visitatin during the survey perid, with 73% frm Califrnia. Internatinal visitrs were frm 18 cuntries and cmprised 21% f ttal visitatin during the survey perid, with 22% frm France. Frequency f visits In the past 12 mnths, 83% f visitrs visited the parks nce, while 12% visited tw r three times in the past 12 mnths. Fr 53%, this was their first visit in their lifetime, while 33% had visited three r mre times in their lifetime. Age, ethnicity, race, incme level, and husehld size Language preference and infrmatin in Spanish Awareness f park plicy and effects f fire Infrmatin surces Parks as destinatin Primary reasn fr visiting the area Frty-ne percent f visitrs were ages years, 26% were years ld, and 20% were ages 15 years r yunger. Twenty-ne percent were Hispanic r Latin. Eighty-five percent f visitrs were White and 11% were Asian. Twenty-six percent f respndents reprted a husehld incme f $100,000-$149,999. Frty-eight percent f respndents had tw r three peple in their husehld. Mst 88%) visitr grups preferred English fr speaking and 87% preferred English fr reading. Six percent f visitr grups used park infrmatin in Spanish. Seventeen percent f visitr grups felt that services in the parks need t be prvided in languages ther than English. Sixty-ne percent f visitr grups were aware f the parks fire plicy. Frty-tw percent f visitr grups were aware that they might experience smke frm prescribed, managed, r suppressin fires during their visit t the parks. Mst visitr grups 92%) btained infrmatin abut the park prir t their visit thrugh the parks website 56%), friends/relatives/wrd f muth 41%), and previus visits 37%). Mst visitrs 92%) received the infrmatin they needed. Fifty-seven percent f visitr grups used r desired t use electrnic devices t btain infrmatin. Fr 63% f visitr grups, Sequia and Kings Canyn NPs were the primary destinatin and fr 36%, the visit t the parks was ne f several destinatins. Fr 20% f visitr grups, all members were residents f the area within 80 miles f either park). Amng nnresident visitr grups, 82% indicated that visiting the park was the primary reasn fr cming t the area. v

8 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Executive Summary cntinued) Transprtatin Park entrance and number f park entries Overnight stays Length f stay Sites visited Activities n this visit Cncessin cmmercial) services and facilities Visitr services and facilities Safety Sixty percent f nnresident visitr grups used a car t travel mst f the distance frm their hme t the Sequia and Kings Canyn NPs area, 18% used a SUV/truck/van, and 18% traveled in an airplane. Fifty-eight percent f visitr grups used ne persnal vehicle t arrive at the parks. Fifty-seven percent f visitr grups used ne rental vehicle t arrive at the parks. Fifty-three percent f visitr grups first entered the parks by Highway 198 int Sequia NP, while 45% entered by Highway 180 int Kings Canyn NP. Sixty-eight percent f visitr grups entered the parks ne time. Eighty-tw percent f visitr grups stayed vernight inside Sequia and Kings Canyn NPs r in the area within 80 miles f the parks. Of thse staying inside the parks, 46% f visitr grups stayed tw r three nights. Of thse staying utside the parks within 80 miles f either park, 75% stayed ne r tw nights. Of the visitr grups that spent less than 24 hurs in the parks, the average length f stay was 7.4 hurs. Of the visitr grups that spent 24 hurs r mre, the average length f stay was 3.5 days. The average length f stay fr all visitr grups was 50.4 hurs r 2.1 days. The mst cmmn places visited in the parks were General Sherman Tree 73%), General Grant Tree 57%), and Mr Rck 42%). The mst cmmn activities were day hiking r walking 78%), scenic driving 78%), sightseeing 74%), and picnicking 42%). The cncessin services and facilities mst cmmnly used by visitr grups were gift shps 74%), markets 59%), and restaurants 36%). The visitr services and facilities mst cmmnly used by visitr grups were restrms 93%), parking areas 88%), and rads 85%). Mst visitr grups 84%) btained safety infrmatin abut ptential park hazards and ther hazards. The mst cmmn surces were signs 74%), park newspaper/map 49%), and staff at visitr centers/museums 45%). Expenditures The average visitr grup expenditure inside and utside the parks within 80 miles f either park) was $514. The median grup expenditure 50% f grups spent mre and 50% f grups spent less) was $310, and the average ttal expenditure per persn per capita) was $142. Preferred subjects t learn n a future visit Preferred methds f learning abut the parks Ninety percent f visitr grups were interested in learning n a future visit. The mst cmmn tpics included animals 80%), wilderness 74%), and histry/archelgy 64%). Mst visitr grups 95%) were interested in learning abut the natural and cultural histry f Sequia and Kings Canyn NPs thrugh visitr centers/ exhibits 67%), brchures/ther printed materials 58%), and utdr exhibits 55%). vi

9 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Executive Summary cntinued) Amenities t use in develped campgrunds n a future visit Overall quality Seventy-ne percent f visitr grups were interested in camping in Sequia and Kings Canyn NPs n a future visit. The mst cmmn amenities visitr grups wuld like t use in develped campgrunds n a future visit included shwers 81%), standard campsites 1-6 peple) 75%), and ability t make advance reservatins 66%). Mst visitr grups 90%) rated the verall quality f facilities, services, and recreatinal pprtunities at Sequia and Kings Canyn NPs as very gd r gd. Less than 1% f grups rated the verall quality as either very pr r pr. Fr mre infrmatin abut the Visitr Services Prject, please cntact the Park Studies Unit at the University f Idah at 208) r the fllwing website vii

10 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Acknwledgements We thank Ally Begly fr cmpiling the reprt, Wayde Mrse fr verseeing the fieldwrk, Ani Alccer, Ricard Sanchez-Murill, Dana Dierkes, and the staff and vlunteers f Sequia and Kings Canyn NPs fr assisting with the survey, and Matthew Strawn fr data prcessing. Abut the Authrs Ally Begly is a research assistant fr the Visitr Services Prject. Wayde Mrse, Ph.D., is Assistant Prfessr at Auburn University; Yen Le, Ph.D., is Directr f the Visitr Services Prject at the University f Idah; and Steven Hllenhrst, Ph.D., was the Directr f the Park Studies Unit, Department f Cnservatin Scial Sciences, University f Idah viii

11 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Intrductin This reprt describes the results f a visitr study at Sequia and Kings Canyn NPs in Three Rivers, Califrnia, cnducted August 2-8, 2012 by the Natinal Park Service NPS) Visitr Services Prject VSP), part f the Park Studies Unit PSU) at the University f Idah. As described in the Natinal Park Service website fr Sequia and Kings Canyn NPs, This landscape testifies t nature's size, beauty, and diversity huge muntains, rugged fthills, deep canyns, vast caverns, and the wrld's largest trees. Sequia and Kings Canyn Natinal Parks lie side-by-side in the suthern Sierra Nevada, east f the San Jaquin Valley. Visitr activities vary by seasn and elevatin 1,370 t 14,494 feet). retrieved April 2013). Organizatin f the Reprt This reprt is rganized int three sectins. Sectin 1: Methds This sectin discusses the prcedures, limitatins, and special cnditins that may affect the study results. Sectin 2: This sectin prvides a summary fr each questin in the questinnaire and includes visitr cmments t pen-ended questins. The presentatin f the results f this study des nt fllw the rder f questins in the questinnaire. Sectin 3: Appendices Appendix 1. The Questinnaire. A cpy f the questinnaire distributed t visitr grups. Appendix 2. Additinal Analysis. A list f sample questins fr crss-references and crss cmparisns. Cmparisns can be analyzed within a park r between parks. f additinal analyses are nt included in this reprt. Appendix 3. Decisin rules fr Checking Nn-respnse Bias. An explanatin f hw the nn-respnse bias was determined. 1

12 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Presentatin f the are represented in the frm f graphs see Example 1), scatter plts, pie charts, tables, and text. Key 1. The figure title describes the graph s infrmatin. 2. Listed abve the graph, the N shws the number f individuals r visitr grups respnding t the questin. If N is less than 30, CAUTION! is shwn n the graph t indicate the results may be unreliable. * appears when the ttal percentages d nt equal 100 due t runding. Number f visits r mre 2 1 Example 1 N=604 individuals* 5% 9% 5 87% ** appears when ttal percentages d nt equal 100 because visitrs culd select mre than ne answer chice. 3. Vertical infrmatin describes the respnse categries Number f respndents 1 Figure 14. Number f visits t the park in past 12 mnths 4 4. Hrizntal infrmatin shws the number r prprtin f respnses in each categry. 5. In mst graphs, percentages prvide additinal infrmatin. 2

13 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Survey Design and Prcedures Methds Sample size and sampling plan All VSP questinnaires fllw design principles utlined in Dn A. Dillman s bk Mail and Internet Surveys: The Tailred Design Methd 2007). Using this methd, the sample size was calculated based n park visitatin statistics f previus years. Brief interviews were cnducted with a systematic, randm sample f visitr grups that arrived at five sites during August 2-8, Visitrs were surveyed between the hurs f 8 a.m. and 8 p.m. Table 1 shws the eight lcatins, number f questinnaires distributed at each lcatin, and the respnse rate fr each lcatin. During this survey, 1,124 visitr grups were cntacted and 1,019 f these grups 90.7%) accepted questinnaires. The average acceptance rate fr 277 VSP visitr studies cnducted frm 1988 thrugh 2012 is 91.3%.) The distributed questinnaires included 14 in Spanish, f which three were returned. Visitrs culd cmplete either the paper versin f the questinnaire r the nline versin. The nline ptin did nt change the sample size r sampling plan, but prvided the visitr with anther ptin fr cmpleting the survey. Paper versins f the questinnaire were cmpleted and returned by 470 visitr grups resulting in a 46.1% respnse rate; nline questinnaires were cmpleted by 71 visitr grups, a 6.9% respnse rate. The verall respnse rate fr this study was 53.1%. The average respnse rate fr the 277 VSP visitr studies is 71.6%.) Table 1. Questinnaire distributin Sampling site N % Distributed Returned Returned n 1 Paper % by site n 2 Online Ash Muntain Entrance Azalea Campgrund Big Stump Entrance Buckeye Flat Campgrund/ River Hspital Rck Ldgeple Campgrund Ptwisha Campgrund Visitr Center Ttal 1,019 99* * * ttal percentages d nt equal 100 due t runding % by site Ttal % f ttal 3

14 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Questinnaire design The Sequia and Kings Canyn NPs questinnaire was develped thrugh wrkshps and cnference calls held with park staff t design and priritize questins. Sme questins were cmparable with VSP studies cnducted at ther parks while thers were custmized fr Sequia and Kings Canyn NPs. Many questins ask respndents t chse answers frm a list f respnses, ften with an pen-ended ptin, while thers are cmpletely pen-ended. The questinnaire was presented in tw frmats traditinal paper bklet and nline, which was cmpatible with mst cmmn web brwsers fr bth PC and Macintsh cmputers. The nline survey passwrd was a ne-time use, cmputer-generated passwrd unique t each participant. Unique passwrds were used t prevent unauthrized access t a participant s survey. Participants culd lg in and ut f their survey by selecting the save and return later ptin. When the participant finished the survey and selected the cmpleted and exit ptin, the survey was lcked and future access was nt pssible. N pilt study was cnducted t test the Sequia and Kings Canyn NPs questinnaire. Hwever, all questins fllwed Office Management and Budget OMB) guidelines and/r were used in previus surveys; thus, the clarity and cnsistency f the survey instrument have been tested and supprted. Survey prcedure Visitr grups were greeted, briefly intrduced t the purpse f the study, and asked t participate. If visitrs agreed, they were asked which member at least 16 years ld) had the next birthday. The individual with the next birthday was selected t cmplete the questinnaire fr the grup. An interview, lasting apprximately tw minutes, was cnducted with that persn t determine grup size, grup type, the age f the member cmpleting the questinnaire, and hw this visit t the parks fit int their grup s travel plans. These individuals were asked their names, addresses, and telephne numbers r addresses in rder t mail them a reminder/thank-yu pstcard and fllw-ups. They were given a questinnaire cntaining a pstcard with a unique user ID and passwrd, the Internet address, and directins fr cmpleting the survey nline. Visitrs were asked t cmplete the survey after their visit, and return it using the Business Reply Mail envelpe prvided r cmplete the survey nline. Tw weeks fllwing the survey, a reminder/thank-yu pstcard was mailed t all participants wh prvided a valid mailing address see Table 2). Replacement questinnaires were mailed t participants wh had nt returned their questinnaires fur weeks after the survey. Seven weeks after the survey, a secnd rund f replacement questinnaires was mailed t participants wh had nt returned their questinnaires. Eight weeks after the survey, a third rund f replacement questinnaires was mailed t participants wh had nt returned their questinnaires. Fllw-up letters cntained anther unique passwrd that differentiated between mailing waves and eliminated duplicate submissins. Table 2. Fllw-up mailing distributin Mailing Date U.S. Internatinal Ttal Pstcards August 23, st replacement September 7, nd replacement September 27, rd replacement Nvember 2,

15 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Data analysis Fr the paper versin, visitr respnses were entered twice and duble-key validatin was perfrmed n numeric and shrt text respnses. The remaining checkbx bubble) variables were read by ptical mark recgnitin OMR) sftware. Fr nline surveys, the visitr respnses were sent directly t the database. Respnses t pen-ended questins fr paper and nline versins were categrized and summarized prir t data analysis. Numeric data were prcessed and descriptive statistics were calculated using Statistical Analysis Sftware SAS). Limitatins As with all surveys, this study has limitatins that shuld be cnsidered when interpreting the results. 1. This was a self-administered survey. Respndents cmpleted the questinnaire after their visit, which may have resulted in pr recall. Thus, it is nt pssible t knw whether visitr respnses reflected actual behavir. 2. Visitrs were given mre than ne ptin t cmplete the survey, which may have affected the respnse rate. 3. The data reflect visitr use patterns at the selected sites during the study perid f August 2-8, The results present a snapsht in time and d nt necessarily apply t visitrs during ther times f the year. 4. Cautin is advised when interpreting any data with a sample size f less than 30, as the results may be unreliable. When the sample size is less than 30, the wrd CAUTION! is included in the graph, figure, table, r text. 5. Occasinally, there may be incnsistencies in the results. Incnsistencies arise frm missing data r incrrect answers due t misunderstd directins, carelessness, r pr recall f infrmatin). Therefre, refer t bth the percentage and N number f individuals r visitr grups) when interpreting the results. Special cnditins The weather during the survey perid ranged frm cludy, cl, and rainy t extremely ht, with temperatures reaching 100 degrees Fahrenheit. During the survey perid, there was extensive rad cnstructin in the parks, which may have had an impact n bth the distributin and acceptance rates, as well as the visitr experience. 5

16 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Checking nn-respnse bias Five variables were used t check nn-respnse bias: participant age, grup size, grup type, park as destinatin, and participant travel distance t the park. Respndents and nn-respndents were significantly different in terms f average respndent age and grup type. Significant differences were nt fund in ther variables see Tables 3-6). The results indicated that visitrs at yunger age ranges less than 40 years ld) and visitrs wh traveled with family were nt as respnsive t the survey. Sme biases due t nn-respnse may need t be taken int cnsideratin. See Appendix 3 fr mre details n the nn-respnse bias checking prcedures. Table 3. Cmparisn f respndents and nn-respndents by average age and grup size Variable Respndents Nn-respndents p-value t-test) Age years) N=466) N=536) <0.001 Grup size 4.59 N=459) 5.19 N=539) Table 4. Cmparisn f respndents and nn-respndents by grup type Grup type Respndents Nn-respndents p-value chi-square) Alne 26 6%) 16 3%) Family %) %) Friends 47 10%) 75 14%) Family and friends 72 16%) 38 7%) <0.001 Table 5. Cmparisn f respndents and nn-respndents by primary destinatin Destinatin Respndents Nn-respndents p-value chi-square) Park as primary destinatin Park as ne f several destinatins %) %) %) %) Unplanned visit 5 1%) 4 1%) Table 6. Cmparisn f respndents and nn-respndents by distance frm hme t park Distance Respndents Nn-respndents p-value chi-square) Within 100 miles 50 14%) 55 14%) miles %) %) miles 37 10%) 39 10%) 301 miles r mre 67 19%) 60 16%) Internatinal visitrs 89 25%) %)

17 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Grup and Visitr Characteristics Visitr grup size Questin 22b On this visit, hw many peple, including yurself, were in yur persnal grup? 5 r mre N=459 visitr grups* 31% 51% f visitr grups cnsisted f fur r mre peple see Figure 1). 45% were in grups f tw r three. Number f peple % 20% 2 31% 1 5% Figure 1. Visitr grup size Number f respndents Visitr grup type Questin 22a On this visit, which type f persnal grup nt guided tur/schl/ther rganized grup) were yu with? 68% f visitr grups cnsisted f family grups see Figure 2). Grup type Family Family and friends Friends N=462 visitr grups* 10% 16% 68% 16% cnsisted f family and friends. 10% cnsisted f friends. N ther grup type <1%) was specified. Alne Other 6% <1% Number f respndents Figure 2. Visitr grup type *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 7

18 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitrs with rganized grups Questin 21a On this visit, was yur persnal grup with a cmmercial guided tur grup? 1% f visitr grups were with a cmmercial guided tur grup see Figure 3). With cmmercial guided tur grup? Yes N N=406 visitr grups 1% 99% Number f respndents Figure 3. Visitrs with a cmmercial guided tur grup Questin 21b On this visit, was yur persnal grup with a schl/educatinal grup? Less than 1% f visitr grups were with a schl/educatinal grup see Figure 4). With schl/ educatinal grup? Yes N N=407 visitr grups* <1% 100% Number f respndents Figure 4. Visitrs with a schl/educatinal grup Questin 21c On this visit, was yur persnal grup with an ther rganized grup scuts, wrk, church, etc.)? 3% f visitr grups were with an ther rganized grup see Figure 5). With ther rganized grup? Yes N N=406 visitr grups 3% 97% Number f respndents Figure 5. Visitrs with an ther rganized grup *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 8

19 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Questin 21d If yu were with ne f these rganized grups, hw many peple, including yurself, were in this grup? Interpret with CAUTION! Nt enugh visitr grups respnded t this questin t prvide reliable results see Figure 6). Number f peple 41 r mre N=9 visitr grups* 22% 33% Number f respndents CAUTION! 44% Figure 6. Organized grup size *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 9

20 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 United States visitrs by state f residence Questin 23b Fr yur persnal grup n this visit, what is yur state f residence? Nte: Respnse was limited t seven members frm each visitr grup. U.S. visitrs were frm 41 states, Washingtn, DC, and Puert Ric and cmprised 79% f ttal visitatin t the park during the survey perid. 73% f U.S. visitrs came frm Califrnia see Table 7 and Figure 7). 2% came frm Arizna, Virginia, Texas, Michigan, and Maryland. Smaller prprtins came frm 35 ther states, Washingtn, DC, and Puert Ric. Alaska 10% r mre 4% t 9% 2% t 3% less than 2% Table 7. United States visitrs by state f residence State Number f visitrs Percent f U.S. visitrs N=1,168 individuals* Percent f ttal visitrs N=1,486 individuals Califrnia Arizna Virginia Texas Michigan Maryland Clrad Flrida Pennsylvania Nevada Minnesta New Yrk Wyming Indiana 7 1 <1 Ohi 7 1 <1 Illinis 6 1 <1 Iwa 6 1 <1 New Mexic 6 1 <1 Oklahma 6 1 <1 Oregn 6 1 <1 21 ther states, Washingtn, DC, and Puert Ric N = 1,168 individuals Sequia and Kings Canyn Natinal Parks American Sama Guam Hawaii Puert Ric Figure 7. United States visitrs by state f residence *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 10

21 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitrs frm Califrnia and adjacent states by cunty f residence Nte: Respnse was limited t seven members frm each visitr grup. Visitrs frm Califrnia and adjacent states were frm 40 cunties and cmprised 76% f ttal U.S. visitatin t the park during the survey perid. 30% came frm Ls Angeles Cunty, CA see Table 8). 13% Came frm Orange Cunty, CA. Small prprtins f visitrs came frm 38 ther cunties in Califrnia and adjacent states. Table 8. Visitrs frm Califrnia and adjacent states by cunty f residence Cunty, State Number f visitrs N=891 individuals Percent Ls Angeles, CA Orange, CA Tulare, CA 74 8 San Dieg, CA 63 7 Fresn, CA 56 6 Ventura, CA 42 5 Kern, CA 37 4 San Bernardin, CA 28 3 Riverside, CA 24 3 Santa Clara, CA 24 3 San Luis Obisp, CA 15 2 Alameda, CA 13 1 San Francisc, CA 13 1 Clark, NV 12 1 Maricpa, AZ 12 1 Cntra Csta, CA 11 1 Kings, CA 11 1 San Mate, CA 11 1 Santa Barbara, CA 8 1 Pima, AZ 5 1 Sacrament, CA 5 1 Ccnin, AZ 4 <1 Lane, OR 4 <1 Marin, CA 4 <1 Pinal, AZ 4 <1 Santa Cruz, CA 4 <1 Slan, CA 3 <1 Tulumne, CA 3 <1 Cchise, AZ 2 <1 Jeffersn, OR 2 <1 Maripsa, CA 2 <1 Merced, CA 2 <1 Mnterey, CA 2 <1 Shasta, CA 2 <1 Calaveras, CA 1 <1 Mdc, CA 1 <1 San Jaquin, CA 1 <1 Snma, CA 1 <1 Yavapai, AZ 1 <1 Yl, CA 1 <1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 11

22 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Residents f the area Questin 6a Was every member in yur persnal grup a resident f the Sequia and Kings Canyn NPs area within 80 miles f either park? Fr 20% f visitr grups, all members were residents f the area see Figure 8). All members residents f the area? Yes N N=443 visitr grups 20% 80% Number f respndents Figure 8. Visitr grups that were cmprised f area residents nly *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 12

23 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Internatinal visitrs by cuntry f residence Questin 23b Fr yur persnal grup n this visit, what is yur cuntry f residence? Nte: Respnse was limited t seven members frm each visitr grup. Internatinal visitrs were frm 18 cuntries and cmprised 21% f ttal visitatin t the park during the survey perid. 22% f internatinal visitrs came frm France see Table 9). 19% came frm Germany. Smaller prprtins f internatinal visitrs came frm 16 ther cuntries. Table 9. Internatinal visitrs by cuntry f residence Cuntry Number f visitrs Percent f internatinal visitrs N=318 individuals* Percent f ttal visitrs N=1,486 individuals France Germany The Netherlands Switzerland United Kingdm Italy Belgium Spain Israel Austria Australia 4 1 <1 Mexic 4 1 <1 Canada 3 1 <1 Czech Republic 2 1 <1 Iran 2 1 <1 Prtugal 2 1 <1 Russia 2 1 <1 Japan 1 <1 <1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 13

24 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Number f visits t parks in past 12 mnths Questin 23c Fr yur persnal grup n this visit, hw many times have yu visited Sequia and Kings Canyn NPs in the past 12 mnths including this visit)? Nte: Respnse was limited t seven members frm each visitr grup. 83% f visitrs visited the parks nce in the past 12 mnths see Figure 9). Number f visits 4 r mre N=1218 individuals* 4% 2% 10% 83% 12% visited tw r three times Number f respndents Figure 9. Number f visits t parks in past 12 mnths Number f visits t parks in lifetime Questin 23d Fr yur persnal grup n this visit, hw many times have yu visited Sequia and Kings Canyn NPs in yur lifetime including this visit)? Nte: Respnse was limited t seven members frm each visitr grup. 53% f visitrs were visiting the parks fr the first time see Figure 10). Number f visits 4 r mre N=1161 individuals 7% 14% 26% 53% 33% visited three r mre times Number f respndents Figure 10. Number f visits t parks in lifetime *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 14

25 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitr age Questin 23a Fr yur persnal grup n this visit, what is yur current age? Nte: Respnse was limited t seven members frm each visitr grup. Visitr ages ranged frm 1 t 87 years. 41% f visitrs were 41 t 65 years ld see Figure 11). 20% were 15 years r yunger. 6% were 66 years r lder. Age grup years) 76 r lder N=1587 individuals 1% 2% 3% 6% 6% 6% 6% 9% 10% 10% % 7% 7% % 10 r yunger 11% Figure 11. Visitr age Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 15

26 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitrs f Hispanic r Latin ethnicity Questin 24a Are members f yur persnal grup Hispanic r Latin? Nte: Respnse was limited t seven members frm each visitr grup. Hispanic/ Latin? N=1560 individuals Yes 21% N 79% 21% f visitrs were Hispanic r Latin see Figure 12) Number f respndents Figure 12. Visitrs f Hispanic r Latin ethnicity Visitr race Questin 24b What is the race f each member f yur persnal grup? White N=1389 individuals* 85% Nte: Respnse was limited t seven members frm each visitr grup. 85% f visitrs were White see Figure 13). 11% were Asian. Race Asian Mre than ne race Black r African American American Indian r Alaska Native 11% 2% 1% 1% Native Hawaiian r ther Pacific Islander Figure 13. Visitr race <1% Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 16

27 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Language used fr speaking and reading Questins 17a and 17b When visiting an area such as Sequia and Kings Canyn NPs, what languages) d mst members f yur persnal grup prefer t use fr speaking and reading? Language English English and ther N=432 visitr grups 4% 88% Other 8% Speaking 88% f visitr grups preferred English fr speaking see Figure 14). Other languages 8%) preferred fr speaking are listed in Table Number f respndents Figure 14. Language preferred fr speaking Reading 87% f visitr grups preferred English fr reading see Figure 15). English N=423 visitr grups 87% Other languages 9%) preferred fr reading are shwn in Table 11. Language English and ther 4% Other 9% Number f respndents Figure 15. Language preferred fr reading Table 10. Other languages preferred fr speaking N=70 cmments) Table 11. Other languages preferred fr reading N=66 cmments) Language Number f times mentined Language Number f times mentined Spanish 22 French 17 German 15 Dutch 4 Chinese 3 Krean 3 Italian 2 Japanese 2 Hebrew 1 Punjabi 1 French 18 German 17 Spanish 17 Italian 3 Chinese 2 Dutch 2 Hebrew 2 Krean 2 Filipin 1 Japanese 1 Punjabi 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 17

28 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Park infrmatin in Spanish Questin 17b Sme infrmatin abut Sequia and Kings Canyn NPs is available in Spanish. On this visit, which f the fllwing infrmatin in Spanish did yur persnal grup use? Use infrmatin in Spanish? N=433 visitr grups Yes 6% N 94% 6% f visitr grups used Spanish infrmatin abut Sequia and Kings Canyn NPs see Figure 16). Interpret with CAUTION! Nt enugh visitr grups respnded t this questin t prvide reliable results see Figure 17). Other surces 12%) were: Histrical infrmatin Park paper River warnings Number f respndents Figure 16. Visitr grups that used park infrmatin in Spanish Infrmatin in Spanish Exhibits Fd strage infrmatin Park website Other N=25 visitr grups** 12% 28% 52% 48% CAUTION! Number f respndents Figure 17. Surces f park infrmatin in Spanish Questin 17c If park infrmatin were nt available in Spanish, culd yur persnal grup have read it in English? 96% f visitr grups culd read park infrmatin in English see Figure 18). Able t read infrmatin in English? Yes N N=342 visitr grups 4% 96% Number f respndents Figure 18. Visitr grups that culd read park infrmatin in English *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 18

29 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Questin 17d What services in the parks need t be prvided in languages ther than English? 17% f visitr grups felt there were services that need t be prvided in languages ther than English see Figure 19). Services needed in ther languages? Yes N N=335 visitr grups 17% 83% Number f respndents 52 visitr grups listed services that need t be prvided in languages ther than English see Table 12). Figure 19. Visitr grups that felt services needed t be prvided in languages ther than English Table 12. Services needed in languages ther than English N=66 cmments; sme visitr grups made mre than ne cmment) Service Number f times mentined Safety infrmatin 13 Signs 5 Brchures 4 Emergency infrmatin 4 Fd strage infrmatin 4 Bathrms 3 Directinal signs 3 Park regulatins 3 Visitr center 3 Everything 2 Campgrund rules 2 Guides 2 Maps 2 Presentatins 2 Ranger-led prgrams 2 Blind/deaf 1 Cnstructin infrmatin 1 Entrance infrmatin 1 Exhibits 1 Gate attendant 1 Mre resurces 1 Prtable electrnics 1 Ranger services 1 Rad safety 1 Staff infrmatin 1 Trash 1 Walks 1 Sme visitr grups listed languages instead f services: Chinese French German Japanese Krean Spanish *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 19

30 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Respndent husehld incme Questin 25a Fr yu nly, which categry best represents yur annual husehld incme? N=430 respndents* $200,000 r mre 6% $150,000-$199,999 7% 21% f respndents reprted a husehld incme f $50,000- $74,999 see Figure 20). $100,000-$149,999 $75,000-$99,999 Incme $50,000-$74,999 14% 19% 21% 19% had an incme f $100,000- $149,999. $35,000-$49,999 $25,000-$34,999 9% 7% 14% had an incme f $75,000- $99,999 Less than $24,999 D nt wish t answer 6% 12% Number f respndents Figure 20. Respndent husehld incme Respndent husehld size Questin 25b Hw many peple are in yur husehld? 48% f respndents had tw r three peple in their husehld see Figure 21). 38% had fur r mre peple. Number f peple 5 r mre N=341 respndents 11% 16% 27% 32% 1 14% Number f respndents Figure 21. Number f peple in respndent husehld *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 20

31 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Awareness f fire plicy Questin 18a Wildfires are part f the Sierra Nevada ecsystem. Park managers use prescribed fire r manage lightningcaused fires t achieve eclgical benefits, and reduce hazardus fuels t prevent destructive fires. Fires that threaten life r prperty are suppressed. Prir t yur visit t Sequia and Kings Canyn NPs, was anyne in yur persnal grup aware f this fire plicy? Aware f fire plicy? Yes N Nt sure N=450 visitr grups 12% 27% 61% Number f respndents 61% f visitr grups were aware f the parks fire plicy see Figure 22). Figure 22. Visitr grups that were aware f the parks fire plicy Awareness f pssibility f experiencing the effects f fire Questin 18b Prir t yur visit, were yu aware that yur persnal grup might experience smke frm prescribed fires, managed wildfires, r suppressin fires during yur visit t Sequia and Kings Canyn NPs? 42% f visitr grups were aware that they might experience smke frm prescribed fires, managed wildfires, r suppressin fires during their visit t the parks see Figure 23). Aware that grup might experience smke? Yes N Nt sure N=447 visitr grups* 12% 42% 47% Number f respndents Figure 23. Visitr grups that were aware they might experience smke frm prescribed fires, managed wildfires, r suppressin fires during their visit t the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 21

32 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Trip/Visit Characteristics and Preferences Infrmatin surces prir t visit Questin 1a Prir t this visit, hw did yur persnal grup btain infrmatin abut Sequia and Kings Canyn Natinal Parks NPs)? 92% f visitr grups btained infrmatin abut Sequia and Kings Canyn NPs prir t their visit see Figure 24). As shwn in Figure 25, amng thse visitr grups that btained infrmatin abut Sequia and Kings Canyn NPs prir t their visit, the mst cmmn surces used were: 56% Sequia and Kings Canyn NPs website 41% Friends/relatives/wrd f muth 37% Previus visits Other websites 8%) are listed in Table 13. Other surces 5%) are listed in Table 14. Obtained infrmatin? Yes N N=460 visitr grups 8% 92% Number f respndents Figure 24. Visitr grups that btained infrmatin prir t visit Sequia and Kings Canyn NPs website Friends/relatives/ wrd f muth Previus visits Maps/brchures Travel guides/ tur bks AAA, etc.) GPS, map-related websites/apps Inquiry t parks via phne, mail, r N=422 visitr grups** 9% 16% 32% 28% 41% 37% 56% Infrmatin surce Other websites Website abut privately-wned ldging within the parks Newspaper/ magazine articles Chamber f cmmerce/visitrs bureau/state welcme center Televisin/radi prgrams/vides Lcal businesses Schl class/ prgram Scial media Other 8% 8% 5% 3% 3% 2% 1% 1% 5% Number f respndents Figure 25. Surces f infrmatin used by visitr grups prir t visit *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 22

33 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 13. Other websites N=27 cmments) CAUTION! Website Number f times mentined Camping websites 1 Sites abut turs in the West 1 Travel blgs 1 Varius 1 Table 14. Other surces f infrmatin N=13 cmments) CAUTION! Infrmatin surce Number f times mentined Bks 3 A past trip t Ysemite NP 1 Directins frm surce f travel 1 Hume Lake Christian Camp 1 Interest in trees 1 Lifelng Califrnia campers 1 Lived clse by fr 40 years 1 Mn Califrnia Camping 1 Retired NPS 1 Travel agencies 1 Wrked fr NFS 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 23

34 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Questin 1b Frm the surces yu used prir t this visit, did yur persnal grup receive the type f infrmatin abut the parks that yu needed? 92% f visitr grups received needed infrmatin prir t their visit see Figure 26). Received needed infrmatin? Yes N N=409 visitr grups 8% Figure 26. Visitr grups that received needed infrmatin prir t their visit 92% Number f respndents Questin 1c If NO, what type f park infrmatin did yur persnal grup need that was nt available? Open-ended) Interpret results with CAUTION! 25 visitr grups listed infrmatin they needed but was nt available see Table 15). Table 15. Needed infrmatin that was nt available N=32 cmments; sme visitr grups made mre than ne cmment) CAUTION! Needed infrmatin Number f times mentined Rad cnstructin infrmatin 4 Park trails 2 Hiking trail infrmatin 2 Time f travel/wait fr entry int Crystal Cave 2 Lcatin and amunt f campgrunds 2 Different entrances 1 Directins 1 Directins t ldge 1 Frest fire infrmatin 1 Hiking map 1 Infrmatin in French n website 1 Infrmatin we gt at the visitrs center and frm rangers 1 Is it really wrth visiting the place) 1 It was hard t determine if there were sites fr tent camping 1 Length f vehicles allwed in Sequia NP 1 Map f the Hart Tree Trail in Redwd Canyn 1 Maps f small, child-friendly hikes 1 Maps f the greater park system 1 Park maps/signs were cnfusing t find 1 Park trails 1 Pints f interest 1 Rad cnditins 1 Signage 1 Weather cnditins 1 Wheelchair accessibility 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 24

35 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Parks as destinatins Questin frm n-site interview A tw-minute interview was cnducted with each individual selected t cmplete the questinnaire. During the interview, the questin was asked: Hw did this visit t Sequia and Kings Canyn NPs fit int yur persnal grup s travel plans? 63% f visitr grups indicated that Sequia and Kings Canyn NPs were their primary destinatin see Figure 27). Parks as destinatin Primary destinatin One f several destinatins Nt a planned destinatin N=1005 visitr grups 1% 36% 63% Number f respndents Figure 27. Hw visit t parks fit int visitr grups travel plans 36% indicated the visit t the parks was ne f several destinatins. Primary reasn fr visiting the park area Questin 6b Was visiting Sequia and Kings Canyn NPs the primary reasn nnresident members in yur persnal grup came t the area within 80 miles f either park? Were parks the primary reasn nnresident members visited area? N=358 visitr grups Yes N 18% 82% Fr 82% f visitr grups, visiting the parks was the primary reasn nnresident grup members visited the area see Figure 28) Number f respndents Figure 28. Nnresident members whse primary reasn fr visiting the area was t visit Sequia and Kings Canyn NPs *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 25

36 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Transprtatin Questin 6c Fr the nnresident members in yur persnal grup, what was the methd f transprtatin used t travel mst f the distance frm hme t the area? N=361 visitr grups* Car SUV/truck/van 18% 60% 60% f nnresident visitr grup members used a car t travel mst f the distance frm hme t the Sequia and Kings Canyn NPs area see Figure 29). 18% used a SUV/truck/van. 18% traveled in an airplane. Methd f transprtatin Airplane Mtrhme Mtrcycle Other 3% 0% <1% 18% Number f respndents N ther methd f transprtatin <1%) was specified. Figure 29. Methd f transprtatin *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 26

37 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Number f vehicles Questin 20a Hw many vehicles, persnal and/r rental, did yur persnal grup use t arrive at the parks? 58% f visitr grups used ne persnal vehicle t arrive at the parks see Figure 30). Number f vehicles 4 r mre N=384 visitr grups 7% 3% 13% 58% 57% f visitr grups used ne rental vehicle t arrive at the parks see Figure 31). 0 19% Number f respndents Figure 30. Number f persnal vehicles used t arrive at the parks N=269 visitr grups 2 r mre 2% Number f vehicles 1 57% 0 41% Number f respndents Figure 31. Number f rental vehicles used t arrive at the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 27

38 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Entrance used t first enter the park Questin 5a On this visit, where did yu first enter Sequia and Kings Canyn NPs? 53% f visitr grups first entered the parks by Highway 198 int Sequia NP see Figure 32). 45% used Highway 180 int Kings Canyn NP. Other entrances 1%) were: Entrance Highway 198 int Sequia NP Highway 180 int Kings Canyn NP Other N=445 visitr grups* 1% 45% 53% Number f respndents Figure 32. Entrance used t first enter the park By trail ver Bishp Pass Olancha Snrkeling dwn river Three Rivers Number f park entries Questin 20b On this trip, hw many times did yur persnal grup enter the parks? 4 r mre N=430 visitr grups 7% 68% f visitr grups entered the parks ne time see Figure 33). 17% entered twice. Number f entries 3 2 8% 17% 1 68% Number f respndents Figure 33. Number f park entries *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 28

39 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Overnight stays Questin 2a On this trip, did anyne in yur persnal grup stay vernight, away frm their permanent residence, either inside Sequia and Kings Canyn NPs r the area within 80 miles f either park? Stayed vernight? N=460 visitr grups Yes N 18% 82% 82% f visitr grups stayed vernight inside Sequia and Kings Canyn NPs r in the area within 80 miles f the parks see Figure 34) Number f respndents Figure 34. Visitr grups that stayed vernight inside Sequia and Kings Canyn NPs r in the area within 80 miles f the parks Questin 2b If YES, please list the number f nights yur persnal grup stayed in Sequia and Kings Canyn NPs. 46% f visitr grups stayed tw r three nights inside the parks see Figure 35). 37% stayed fur r mre nights. Number f nights 5 r mre N=227 visitr grups 15% 22% 22% 24% 1 17% Number f respndents Figure 35. Number f nights spent inside the parks Questin 2b If YES, please list the number f nights yur persnal grup stayed in the area within 80 miles f either park. 4 r mre N=184 visitr grups 14% 46% f visitr grups stayed tw r three nights utside the parks within 80 miles f either park see Figure 36). Number f nights % 35% 40% stayed ne night. 1 40% Number f respndents Figure 36. Number f nights spent in the area utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 29

40 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Accmmdatins used inside the parks Questin 2c Hw many nights did yur persnal grup spend in the fllwing types f accmmdatins inside the parks? As shwn in Figure 37, amng thse visitr grups that stayed vernight inside the parks, the mst cmmn types f accmmdatins used were: 58% Tent camping in develped campgrunds 17% Cncessiner ldging Develped campgrund lcatins are listed in Table 16. Other accmmdatins 3%) used were: Hume Lake cabin private) Hume Lake Christian Camp private) Mntecit Lake Resrt USFS cncessin) Sequia High Sierra Camp USFS cncessin) Stny Creek USFS Campgrund) Tent camping in develped campgrunds Accmmdatin Cncessiner ldging RV/trailer camping Backcuntry/ wilderness camping Residence f friends r relatives Persnal residence 0% Other N=230 visitr grups Number f respndents Figure 37. Accmmdatins used inside the parks Nte: Sme visitr grups indicated they used an accmmdatin withut specifying the number f nights; therefre, the N in Figure 37 and in Table 17 is nt the same. 6% 4% 3% 17% 12% 58% Table 17 shws the number f nights spent at accmmdatins inside the parks. Accmmdatins specified by fewer than 30 visitr grups shuld be interpreted with CAUTION! *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 30

41 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 16. Develped campgrund lcatins N=154 cmments; sme visitr grups made mre than ne cmment) Lcatin Number f times mentined Ldgeple 37 Azalea 23 Drst Creek 14 Ptwisha 12 Sunset 10 Grant Grve 8 Buckeye Flat 7 Cedar Grve 7 Sheep Creek 5 Crystal Springs 4 Mraine 4 Big Meadws 2 Hume Lake 2 Kings Canyn 2 Mineral King 2 Atwell Mill 1 Canyn View 1 Camp San Jaquin 1 Far Hrizns 1 Frest Service campgrund 1 High Meadws 1 Hrse camp 1 KOA Visalia 1 Near Hume Lake Christian Camp 1 Princess 1 Sequia 1 Stny Creek 1 Upper Stny Creek 1 Wawna 1 Wuksachi Ldge 1 Table 17. Number f nights spent in accmmdatins inside the parks N=number f visitr grups) Number f nights %)* Accmmdatin N r mre Cncessiner ldging: Jhn Muir Ldge, Cedar Grve Ldge, Grant Grve Cabins, Wuksachi Ldge RV/trailer camping CAUTION! Tent camping in develped campgrunds Backcuntry/wilderness camping CAUTION! Residence f friends r relatives CAUTION! Persnal residence Other CAUTION! *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 31

42 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Accmmdatins used in the area utside the parks Questin 2d Hw many nights did yur persnal grup spend in the fllwing types f accmmdatins within 80 miles f the parks? As shwn in Figure 38, amng thse visitr grups that stayed vernight in the area utside the parks, the mst cmmn types f accmmdatins were: 81% Other ldge, htel, mtel, vacatin rental, B&B, etc. 7% Tent camping in develped campgrunds Other accmmdatin 1%) used was: Three Rivers Table 18 shws the number f nights spent in accmmdatins in the area utside the parks. Accmmdatins specified by fewer than 30 visitr grups shuld be interpreted with CAUTION! Accmmdatin Other ldge, htel, mtel, vacatin rental, B&B, etc. Tent camping in develped campgrunds RV/trailer camping Residence f friends r relatives Persnal residence Backcuntry/ wilderness camping Other N=177 visitr grups** Figure 38. Accmmdatins used utside the parks within 80 miles Nte: Sme visitr grups indicated they used an accmmdatin withut specifying the number f nights; therefre, the N in Figure 38 and in Table 18 is nt the same. 0% 7% 5% 3% 2% 1% 81% Number f respndents Table 18. Number f nights spent in accmmdatins utside the parks within 80 miles N=number f visitr grups) Number f nights %)* Accmmdatin N r mre Other ldge, htel, mtel, vacatin rental, B&B, etc RV/trailer camping CAUTION! Tent camping in develped campgrunds CAUTION! Backcuntry/wilderness camping Residence f friends r relatives CAUTION! Persnal residence CAUTION! Other CAUTION! *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 32

43 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Accmmdatins used in the parks and the area utside the parks Questin 2c and 2d cmbined Hw many nights did yur persnal grup spend in the fllwing types f accmmdatins inside the parks and within 80 miles f the parks? As shwn in Figure 39, amng thse visitr grups that stayed vernight inside the parks and in the area utside the parks, the mst cmmn types f accmmdatins were: 45% Ldging cncessiner inside the parks and ldge, htel, mtel, vacatin rental, B&B, etc. in the area utside the parks) 36% Tent camping in develped campgrunds Tent camping in develped campgrunds Accmmdatin Cncessiner and ther ldging RV/trailer camping Backcuntry/ wilderness camping Residence f friends r relatives Persnal residence Other N=384 visitr grups** Figure 39. Accmmdatins used inside the parks and utside the parks within 80 miles 1% 4% 3% 3% 9% 36% 45% Number f respndents Table 19 shws the number f nights spent in accmmdatins inside the parks and in the area utside the parks. Accmmdatins specified by fewer than 30 visitr grups shuld be interpreted with CAUTION! Table 19. Number f nights spent in accmmdatins bth inside the parks and utside the parks within 80 miles N=number f visitr grups) Number f nights %)* Accmmdatin N r mre Ldging cncessiner inside the parks and ldge, htel, mtel, vacatin rental, B&B, etc. in the area utside the parks) RV/trailer camping Tent camping in develped campgrunds Backcuntry/wilderness camping CAUTION! Residence f friends r relatives CAUTION! Persnal seasnal residence CAUTION! Other CAUTION! *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 33

44 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Length f stay in the parks Questin 3 On this visit, hw lng did yur persnal grup spend visiting Sequia and Kings Canyn NPs? Number f hurs if less than 24 65% f visitr grups spent six r mre hurs in the parks see Figure 40). Number f hurs 7 r mre N=196 visitr grups* 7% 6% 12% 17% 48% 19% spent fur r five hurs. The average length f stay fr visitr grups wh spent less than 24 hurs was 7.4 hurs. 2 1 Less than 1 4% 2% 5% Number f days if 24 hurs r mre 56% f visitr grups spent tw r three days in the parks see Figure 41). 36% spent fur r mre days. The average length f stay fr visitr grups wh spent 24 hurs r mre was 3.5 days Number f respndents Figure 40. Number f hurs spent in the parks 5 r mre N=252 visitr grups 19% Average length f stay fr all visitrs 4 17% The average length f stay fr all visitr grups was 50.4 hurs r 2.1 days. Number f days 3 25% 2 31% 1 8% Number f respndents Figure 41. Number f days spent in the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 34

45 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Sites visited in the parks Questin 5b On this visit t Sequia and Kings Canyn NPs, which places did yur persnal grup visit? As shwn in Figure 42, the mst cmmnly visited sites by visitr grups at Sequia and Kings Canyn NPs were: 73% General Sherman Tree 57% General Grant Tree 42% Mr Rck The least visited sites were: 4% Undevelped wilderness in Kings Canyn NP 4% Mineral King Site General Sherman Tree General Grant Tree Mr Rck Crescent Meadw Panramic Pint Big Stump Cedar Grve Wlvertn Hspital Rck Redwd Canyn N=420 visitr grups** 16% 14% 23% 23% 21% 32% 30% 42% 57% 73% Crystal Cave Undevelped wilderness in Sequia NP Undevelped wilderness in Kings Canyn NP Mineral King 13% 5% 4% 4% Number f respndents Figure 42. Sites visited in the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 35

46 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Activities n past visits Questin 4a On past visits, in which activities did yur persnal grup participate within Sequia and Kings Canyn NPs? As shwn in Figure 43, the mst cmmn activities in which visitr grups participated n past visits were: 84% Day hiking r walking 70% Scenic driving 69% Sightseeing Other activities 5%) were: Activity Day hiking r walking Scenic driving Sightseeing Camping in develped campgrund Picnicking Wildlife-viewing/ birdwatching Swimming and ther water activities Cave tur Attending ranger-led evening/campfire prgrams Attending ranger-led daytime talks/prgrams/walks N=218 visitr grups** 34% 34% 44% 40% 52% 46% 63% 70% 69% 84% Backcuntry skiing Biking Eating at restaurant Muntain biking Fishing Overnight backpacking Creative arts Sledding Hrseback riding Crss-cuntry skiing Snwsheing Other 25% 20% 20% 15% 12% 8% 6% 5% Figure 43. Activities n past visits Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 36

47 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Activities n this visit Questin 4b On this visit, in which activities did yur persnal grup participate within the parks? As shwn in Figure 44, the mst cmmn activities in which visitr grups participated n this visit were: Day hiking r walking Scenic driving Sightseeing Picnicking N=459 visitr grups** 42% 78% 78% 74% 78% Day hiking r walking 78% Scenic driving 74% Sightseeing 42% Picnicking Other activities 2%) were: Biking Junir ranger prgram Muntain biking Museum Visitr center Activity Camping in develped campgrund Wildlife-viewing/ birdwatching Swimming and ther water activities Creative arts Cave tur Attending ranger-led daytime talks/prgrams/walks Attending ranger-led evening/campfire prgrams Fishing Overnight backpacking Hrseback riding Other 39% 38% 30% 19% 16% 10% 9% 9% 3% 2% 2% Figure 44. Activities n this visit Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 37

48 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Activities n future visits Questin 4c If yu were t visit the parks in the future, in which activities wuld yur persnal grup prefer t participate? Day hiking r walking Sightseeing N=349 visitr grups** 72% 81% As shwn in Figure 45, the mst cmmn activities in which visitr grups wuld prefer t participate n future visits were: 81% Day hiking r walking 72% Sightseeing 67% Scenic driving Other activities 3%) were: Archelgy educatin Biking Mre eating Muntain biking Museum Visitr center Activity Scenic driving Picnicking Camping in develped campgrund Wildlife-viewing/ birdwatching Cave tur Swimming and ther water activities Attending ranger-led daytime talks/prgrams/walks Attending ranger-led evening/campfire prgrams Fishing Creative arts Overnight backpacking Hrseback riding Crss-cuntry skiing Sledding Snwsheing Other 67% 58% 56% 54% 52% 46% 44% 37% 27% 26% 26% 24% 12% 11% 8% 3% Figure 45. Activities n future visits Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 38

49 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Electrnic devices used r desired t use t btain park infrmatin Questin 10 While yu were in the parks n this visit, did yur persnal grup use r wish t use any f the fllwing electrnic devices t btain park infrmatin? Use r wish t use electrnic devices t btain infrmatin? N=446 visitr grups Yes 57% N 43% 57% f visitr grups used r desired t use electrnic devices t btain park infrmatin see Figure 46). As shwn in Figure 47, the mst cmmn electrnic devices used r desired t be used by visitr grups were: 59% Other prtable electrnic device ipad, iphne, Blackberry, etc.) 45% Cell phne nt smart phne) 33% GPS receiver N ther electrnic device <1%) was listed Number f respndents Figure 46. Visitr grups that used r desired t use electrnic devices t btain park infrmatin Other prtable electrnic device ipad, iphne, Blackberry, etc.) Electrnic device Cell phne nt smart phne) GPS receiver Laptp cmputer MP3/MP4 player N=253 visitr grups** 8% 24% 33% 45% 59% Other <1% Number f respndents Figure 47. Electrnic devices used r desired t be used t btain park infrmatin *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 39

50 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Ratings f Services, Facilities, Attributes, Resurces, and Elements Cncessin cmmercial) services and facilities used Questin 7a Please indicate all the cncessin cmmercial) services and facilities that yur persnal grup used at Sequia and Kings Canyn NPs during this visit. As shwn in Figure 48, the mst cmmn cncessin cmmercial) services and facilities used by visitr grups were: Service/ facilitiy Gift shps Markets fd, supplies, etc.) Restaurants Ldging N=356 visitr grups** 24% 36% 59% 74% 74% Gift shps 59% Markets fd, supplies, etc.) 36% Restaurants Shwers Laundrmat 6% 22% Ldging lcatins are listed in Table 20. Hrseback riding 2% Market lcatins are listed in Table 21. Restaurant lcatins are listed in Table Number f respndents Figure 48. Cncessin cmmercial) services and facilities used Shwer lcatins are listed in Table 23. The least used service/facility was: 2% Hrseback riding *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 40

51 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 20. Ldging lcatins N=82 cmments; sme visitr grups made mre than ne cmment) Lcatin Number f times mentined Ldgeple 18 Wuksachi 16 Jhn Muir Ldge 7 Grant Grve 6 Campgrund 4 Ptwisha 4 Drst Creek 3 Sunset 3 Cedar Grve 2 Hume Lake 3 Mntecit 2 Stewart 2 Three Rivers 2 Azalea 1 Big Meadws 1 Buckeye Flat 1 Camp San Jaquin 1 Cmfrt Inn 1 Crystal Springs 1 Far Hrizns 1 Sequia High Sierra Camp 1 Sequia Ldge 1 Stny Creek 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 41

52 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 21. Market lcatins N=110 cmments; sme visitr grups made mre than ne cmment) Lcatin Number f times mentined Ldgeple 47 Grant Grve 18 Cedar Grve 17 Kings Canyn 5 Stny Creek 5 Gas statin 2 Grant Village 2 Hume Lake 2 Three Rivers 2 Azalea 1 Cedar Creek 1 Cedar Ldge 1 General Sherman 1 Jhn Muir market 1 Picnic area 1 Pst ffice 1 Sheep Creek 1 Sherman 1 Wucsachi 1 Table 22. Restaurant lcatins N=88 cmments; sme visitr grups made mre than ne cmment) Lcatin Number f times mentined Ldgeple 22 Grant Grve 20 Wuksachi 13 Cedar Grve 8 Three Rivers 7 Kings Canyn 6 Hume Lake 3 Jhn Muir 2 Cwby BBQ 1 Deli visitr center 1 Picnic area 1 Sequia Park 1 Several 1 Sheep Creek 1 Stny Creek 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 42

53 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 23. Shwer lcatins N=53 cmments; sme visitr grups made mre than ne cmment) Lcatin Number f times mentined Ldgeple 35 Grant Grve 7 Cedar Grve 5 Azalea 1 Bathrms 1 Camp 1 Kings Canyn 1 Sheep Creek 1 Three Rivers 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 43

54 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Imprtance ratings f cncessin cmmercial) services and facilities Questin 7b Fr nly thse services and facilities that yur persnal grup used, please rate their imprtance t yur visit frm =Nt at all imprtant 2=Slightly imprtant 3=Mderately imprtant 4=Very imprtant 5=Extremely imprtant Figure 49 shws the cmbined prprtins f extremely imprtant and very imprtant ratings f cncessin cmmercial) services and facilities that were rated by 30 r mre visitr grups. Service/ facility Ldging Shwers Restaurants Markets fd, supplies, etc.) Gift shps N=number f visitr grups 32%, N= Prprtin f respndents 89%, N=76 82%, N=76 72%, N=117 71%, N=199 Figure 49. Cmbined prprtins f extremely imprtant and very imprtant ratings f cncessin cmmercial) services and facilities Table 24 shws the imprtance ratings f each service and facility. The services and facilities receiving the highest cmbined prprtins f extremely imprtant and very imprtant ratings were: 89% Ldging 82% Shwers The service/facility receiving the highest nt at all imprtant rating that was rated by 30 r mre visitr grups was: 7% Gift shps *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 44

55 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 24. Imprtance ratings f cncessin cmmercial) services and facilities N=number f visitr grups) Service/facility N Nt at all imprtant Slightly imprtant Rating %)* Mderately imprtant Very imprtant Extremely imprtant Gift shps Hrseback riding CAUTION! Laundrmat CAUTION! Ldging Markets fd, supplies, etc.) Restaurants Shwers *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 45

56 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Quality ratings f cncessin cmmercial) services and facilities Questin 7c Fr nly thse services and facilities that yur persnal grup used, please rate their quality frm =Very pr 2=Pr 3=Average 4=Gd 5=Very gd Figure 50 shws the cmbined prprtins f very gd and gd ratings f cncessin cmmercial) services and facilities that were rated by 30 r mre visitr grups. Service/ facility Gift shps Ldging Markets fd, supplies, etc.) Restaurants Shwers N=number f visitr grups 56%, N=113 50%, N=72 79%, N=240 78%, N=76 65%, N= Prprtin f respndents Figure 50. Cmbined prprtins f very gd and gd ratings f cncessin cmmercial) services and facilities The services and facilities receiving the highest cmbined prprtins f very gd and gd ratings were: 79% Gift shps 78% Ldging Table 25 shws the quality ratings f each service and facility. The service/facility receiving the highest very pr rating that was rated by 30 r mre visitr grups was: 3% Shwers *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 46

57 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 25. Quality ratings f cncessin cmmercial) services and facilities N=number f visitr grups) Rating %)* Service/facility N Very pr Pr Average Gd Very gd Gift shps Hrseback riding CAUTION! Laundrmat CAUTION! Ldging Markets fd, supplies, etc.) Restaurants Shwers *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 47

58 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Mean scres f imprtance and quality ratings f cncessin cmmercial) services and facilities Figure 51 and Figure 52 shw the mean scres f imprtance and quality ratings f cncessin cmmercial) services and facilities that were rated by 30 r mre visitr grups. All cncessin cmmercial) services and facilities were rated abve average. Very pr quality Extremely imprtant Very gd quality 1 Nt imprtant Figure 51. Mean scres f imprtance and quality ratings f cncessin cmmercial) services and facilities Extremely imprtant 5 Shwers Ldging 4 Markets fd, supplies, etc.) Restaurants Average Gift shps Figure 52. Detail f Figure 51 Very gd quality *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 48

59 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Cmmercial services and facilities available n a future visit Questin 7d If yu were t visit in the future, what cmmercial services/facilities wuld yu like t see ffered? Open-ended) 155 visitr grups listed cmmercial services they wuld like t see ffered n a future visit see Table 26). Table 26. Desired cmmercial services/facilities n a future visit N=201 cmments; sme visitr grups made mre than ne cmment) Cmmercial services/facilities Number f times mentined Nne what is available nw is sufficient) 27 Better fd selectin 15 Better/expanded shwer facilities 11 Gas statin 9 Shwers 8 As few as pssible dn't cmmercialize 6 Fd market 6 Healthier fd ptins 6 Restaurants 6 Better internet service 5 Ldging 5 Aut supplies/services 3 Better restaurants 3 Cell phne service 3 Cleaner restrms 3 Cffee shps 3 Lighting fr campgrund restrms 3 Supplies 3 Child play area 2 Fast fd 2 Ice 2 Ice cream 2 Imprved restrms 2 Mre lcatins with water available 2 Mre ldging 2 Running water 2 Other cmments 60 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 49

60 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitr services and facilities used Questin 8a Please indicate all the visitr services and facilities that yur persnal grup used at Sequia and Kings Canyn NPs during this visit. As shwn in Figure 53, the mst cmmn visitr services and facilities used by visitr grups were: 93% Restrms 88% Parking areas 85% Rads Service/ facility Restrms Parking areas Rads Trails Park directinal signs Trail signs Trash cllectin Pulluts N=442 visitr grups** 46% 57% 75% 75% 67% 93% 88% 85% The least used service/facility was: 6% Backcuntry campsites Recycling Develped campgrunds Picnic areas 28% 43% 39% Access fr peple with disabilities Backcuntry campsites 8% 6% Number f respndents Figure 53. Visitr services and facilities used *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 50

61 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Imprtance ratings f visitr services and facilities Questin 8b Fr nly thse services and facilities that yur persnal grup used, please rate their imprtance t yur visit frm =Nt at all imprtant 2=Slightly imprtant 3=Mderately imprtant 4=Very imprtant 5=Extremely imprtant Figure 54 shws the cmbined prprtins f extremely imprtant and very imprtant ratings f visitr services and facilities that were rated by 30 r mre visitr grups. The visitr services and facilities receiving the highest cmbined prprtins f extremely imprtant and very imprtant ratings were: 97% Rads 96% Develped campgrunds 95% Trail signs 95% Restrms 95% Park directinal signs Service/ facility Rads Develped campgrunds Trail signs Restrms Park directinal signs Trails Parking areas Trash cllectin Recycling Access fr peple with disabilities Pulluts Picnic areas N=number f visitr grups Prprtin f respndents 97%, N=347 96%, N=160 95%, N=282 95%, N=382 95%, N=312 94%, N=313 91%, N=363 90%, N=234 89%, N=182 87%, N=30 86%, N=184 76%, N=110 Figure 54. Cmbined prprtins f extremely imprtant and very imprtant ratings f visitr services and facilities Table 27 shws the imprtance ratings f each service and facility. The service/facility receiving the highest nt at all imprtant rating that was rated by 30 r mre visitr grups was: 3% Access fr peple with disabilities 3% Picnic areas *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 51

62 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 27. Imprtance ratings f visitr services and facilities N=number f visitr grups) Rating %)* Service/facility N Nt at all imprtant Slightly imprtant Mderately imprtant Very imprtant Extremely imprtant Access fr peple with disabilities Backcuntry campsites CAUTION! Develped campgrunds Parking areas Park directinal signs < Picnic areas Pulluts Recycling Restrms 382 < Rads 347 < Trails < Trail signs 282 <1 < Trash cllectin 234 < *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 52

63 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Quality ratings f visitr services and facilities Questin 8c Fr nly thse services and facilities that yur persnal grup used, please rate their quality frm =Very pr 2=Pr 3=Average 4=Gd 5=Very gd Figure 55 shws the cmbined prprtins f very gd and gd ratings f visitr services and facilities that were rated by 30 r mre visitr grups. Service/ facility Trails Trash cllectin Park directinal signs Parking areas Picnic areas Pulluts Develped campgrunds Rads N=number f visitr grups 92%, N=301 88%, N=222 82%, N=303 82%, N=354 80%, N=107 79%, N=181 79%, N=156 77%, N=343 The services and facilities receiving the highest cmbined prprtins f very gd and gd ratings were: Trail signs Recycling 75%, N=273 70%, N=175 92% Trails 88% Trash cllectin 82% Park directinal signs 82% Parking areas Table 28 shws the quality ratings f each service and facility. Restrms 60%, N= Prprtin f respndents Figure 55. Cmbined prprtins f very gd and gd ratings f visitr services and facilities The service/facility receiving the highest very pr rating that was rated by 30 r mre visitr grups was: 3% Restrms *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 53

64 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 28. Quality ratings f visitr services and facilities N=number f visitr grups) Rating %)* Service/facility N Very pr Pr Average Gd Very gd Access fr peple with disabilities CAUTION! Backcuntry campsites CAUTION! Develped campgrunds Parking areas Park directinal signs Picnic areas Pulluts Recycling Restrms Rads Trails Trail signs Trash cllectin 222 < *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 54

65 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Mean scres f imprtance and quality ratings f visitr services and facilities Figure 56 and Figure 57 shw the mean scres f imprtance and quality ratings f visitr services and facilities that were rated by 30 r mre visitr grups. All visitr services and facilities were rated abve average. Figure 56. Mean scres f imprtance and quality ratings f visitr services and facilities Figure 57. Detail f Figure 56 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 55

66 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Cncern abut effects f climate change n natinal parks Questin 19 Hw cncerned are yu abut the effects f climate change n natinal parks, such as Sequia and Kings Canyn NPs? 31% f visitr grups rated their cncern abut the effects f climate change n natinal parks as very cncerned see Figure 58). Level f cncern N=394 visitr grups* Extremely cncerned 27% Very cncerned 31% Smewhat cncerned 28% Slightly cncerned 8% Nt cncerned 6% Nt aware f effects 1% 28% were smewhat cncerned. D nt believe <1% 27% were extremely cncerned Number f respndents Figure 58. Cncern abut the effects f climate change n natinal parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 56

67 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Opinins abut safety Questin 13a Please indicate hw safe yur persnal grup felt during this visit t Sequia and Kings Canyn NPs. Table 29 shws visitr grups ratings f hw safe they felt during their visit t Sequia and Kings Canyn NPs. Table 29. Opinins abut safety N=number f visitrs) Safety issue Persn-n-persn crime N Very unsafe Unsafe Rating %)* Neither safe nr unsafe Safe Very safe < Prperty crime Rad/traffic safety Questin 13b If yu marked that yu felt very unsafe r unsafe fr any f the abve issues, please explain why. 34 visitr grups explained why they felt very unsafe r unsafe see Table 30). Table 30. Explanatins f very unsafe r unsafe ratings N=35 cmments; ne visitr grup made mre than ne cmment) Safety issue Number f times mentined Rad cnstructin 10 Dangerus, speeding drivers 8 Narrw/curvy rads 4 Lud partiers 2 N security barrier alng rads 2 A cuple with children repeatedly ffered my wife, walking alne, a ride t ur car in the Giant Frest Parking Lt 1 Bears 1 Drunk r high peple at swimming spts 1 In general precautins fr persnal items 1 Rearview mirrr f RV was stlen frm parking lt during walk 1 Tw hitch was stlen 1 Trailhead safety car break-in) 1 Visitrs frm verseas like anyne in a different cuntry 1 We were hit in the parking lt while n the Cave Tur. Wuld lve t have cameras in the parking lts 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 57

68 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Surces f safety infrmatin Questin 14 Yur safety is imprtant. Infrmatin abut safety is available in many frms thrughut bth parks. Thrugh which surces did yur persnal grup get safety infrmatin abut ptential park hazards and ther hazards? 84% f visitr grups btained safety infrmatin abut ptential park hazards and ther hazards see Figure 59). As shwn in Figure 60, f thse visitr grups that btained safety infrmatin, the mst cmmn surces were: 74% Signs 49% Park newspaper/map 45% Staff at visitr centers/ museums Other surces 8%) were: Brchures Cmmn sense Entrance statin My wn general ecsystem knwledge Other visitrs Park rangers Park staff Travel guidebk Web research Wuksachi Ldge Obtain safety infrmatin? Figure 59. Visitr grups that btained safety infrmatin abut ptential park hazards and ther hazards Infrmatin surce Yes N N=463 visitr grups 16% Number f respndents Signs Park newspaper/map Staff at visitr centers/museums Park website Lcal radi/tv Other N=387 visitr grups** 3% 8% 32% 49% 45% Figure 60. Surces f safety infrmatin abut ptential park hazards and ther hazards 84% 74% Number f respndents *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 58

69 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Expenditures Ttal expenditures inside and utside the parks Questin 16 Fr yur persnal grup, please estimate all expenditures fr the items listed belw fr this visit t Sequia and Kings Canyn NPs and the surrunding area within 80 miles f either park). 57% f visitr grups spent $1-$400 see Figure 61). Amunt spent N=440 visitr grups $601 r mre 24% $401-$600 16% $201-$400 26% $1-$200 31% 40% spent $401 r mre. The average visitr grup expenditure was $514. The median grup expenditure 50% f grups spent mre and 50% f grups spent less) was $310. Spent n mney 3% Number f respndents Figure 61. Ttal expenditures inside and utside the parks The average ttal expenditure per persn per capita) was $142. As shwn in Figure 62, the largest prprtins f ttal expenditures inside and utside the parks were: 35% Ldge, htel, mtel, cabin, B&B, etc. 13% Grceries and takeut fd 12% Restaurants and bars Ldge, htel, mtel, cabin, B&B, etc. 35%) Camping fees and charges 7%) Guide fees and charges 1%) Restaurants and bars 12%) N=440 visitr grups* All ther expenditures 8%) Admissin, recreatin, entertainment fees 5%) Other transprtatin expenses 9%) Gas and il aut, RV, bat, etc.) 11%) Grceries and takeut fd 13%) Figure 62. Prprtins f ttal expenditures inside and utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 59

70 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Number f adults cvered by expenditures Questin 16c Hw many adults 18 years r lder) d these expenses cver? 5 r mre N=425 visitr grups 13% 55% f visitr grups had tw adults cvered by expenditures see Figure 63). 36% had three r mre adults cvered by expenditures. Number f peple % 13% 55% 1 9% Number f respndents Figure 63. Number f adults cvered by expenditures Number f children cvered by expenditures Questin 16c Hw many children under 18 years) d these expenses cver? 4 r mre N=416 visitr grups 7% 49% f visitr grups had n children cvered by expenditures see Figure 64). 36% had ne r tw children cvered by expenditures. Number f peple % 15% 21% 0 49% Number f respndents Figure 64. Number f children cvered by expenditures *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 60

71 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Expenditures inside the parks Questin 16a Please list yur persnal grup's ttal expenditures inside the parks. $301 r mre N=397 visitr grups* 20% 62% f visitr grups spent $1-$200 see Figure 65). 31% spent $201 r mre. Amunt spent $201-$300 $101-$200 11% 19% The average visitr grup expenditure inside the parks was $232. The median grup expenditure 50% f grups spent mre and 50% f grups spent less) was $100. The average ttal expenditure per persn per capita) was $66. $1-$100 Spent n mney 8% Number f respndents Figure 65. Ttal expenditures inside the parks 43% As shwn in Figure 66, the largest prprtins f ttal expenditures inside the parks were: 25% Ldge, htel, mtel, cabin, B&B, etc. 16% Camping fees and charges 14% Grceries and takeut fd Ldge, htel, mtel, cabin, B&B, etc. 25%) Camping fees and charges 16%) Guide fees and charges 2%) Restaurants and bars 13%) N=397 visitr grups All ther expenditures 13%) Admissin, recreatin, entertainment fees 9%) Other transprtatin expenses 8%) Grceries and takeut fd 14%) Figure 66. Prprtins f ttal expenditures inside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 61

72 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Ldge, htel, mtel, cabin, B&B, etc. N=241 visitr grups* 83% f visitr grups spent n mney n ldging inside the parks see Figure 67). 12% spent $201 r mre. Amunt spent $401 r mre $201-$400 $1-$200 6% 6% 4% Spent n mney 83% Number f respndents Figure 67. Expenditures fr ldging inside the parks Camping fees and charges 43% f visitr grups spent n mney n camping fees and charges inside the parks see Figure 68). 43% spent $1-$100. Amunt spent $101 r mre $51-$100 $1-$50 N=295 visitr grups 14% 22% 21% Spent n mney 43% Number f respndents Figure 68. Expenditures fr camping fees and charges inside the parks Guide fees and charges 87% f visitr grups spent n mney n guide fees and charges inside the parks see Figure 69). 8% spent $21 r mre. Amunt spent $41 r mre $21-$40 $1-$20 N=227 visitr grups 6% 2% 5% Spent n mney 87% Number f respndents Figure 69. Expenditures fr guide fees and charges inside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 62

73 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Restaurants and bars N=279 visitr grups 49% f visitr grups spent n mney n restaurants and bars inside the parks see Figure 70). 40% spent $21 r mre. Amunt spent $41 r mre $21-$40 $1-$20 10% 11% 30% Spent n mney 49% Number f respndents Figure 70. Expenditures fr restaurants and bars inside the parks Grceries and takeut fd N=306 visitr grups 41% f visitr grups spent $21 r mre n grceries and takeut fd inside the parks see Figure 71). 36% spent n mney. Amunt spent $41 r mre $21-$40 $1-$20 12% 23% 29% Spent n mney 36% Number f respndents Figure 71. Expenditures fr grceries and takeut fd inside the parks Other transprtatin rental cars, taxis, aut repairs, but NOT airfare) 88% f visitr grups spent n mney n ther transprtatin inside the parks see Figure 72). 10% spent $51 r mre. Amunt spent $101 r mre $51-$100 $1-$50 N=212 visitr grups 7% 3% 2% Spent n mney 88% Number f respndents Figure 72. Expenditures fr ther transprtatin inside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 63

74 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Admissin, recreatin and entertainment fees N=308 visitr grups 48% f visitr grups spent $1-$40 n admissin, recreatin, and entertainment fees inside the parks see Figure 73). 31% spent n mney. Amunt spent $41 r mre $21-$40 $1-$20 9% 21% 39% Spent n mney 31% Number f respndents Figure 73. Expenditures fr admissin, recreatin, and entertainment fees inside the parks All ther expenditures suvenirs, bks, pstcards, sprting gds, clthing, dnatins, etc.) $41 r mre N=311 visitr grups 32% 45% f visitr grups spent $21 r mre n all ther purchases inside the parks see Figure 74). 31% spent n mney. Amunt spent $21-$40 $1-$20 13% 24% Spent n mney 31% Number f respndents Figure 74. Expenditures fr all ther purchases inside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 64

75 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Expenditures utside the parks Questin 16b Please list yur persnal grup's ttal expenditures in the surrunding area utside the parks within 80 miles f either park). 49% f visitr grups spent $201 r mre see Figure 75). Amunt spent N=373 visitr grups* $401 r mre 26% $201-$400 23% $1-$200 40% 40% spent $1-$200. Spent n mney 10% The average visitr grup expenditure utside the parks was $359. The median grup expenditure 50% f grups spent mre and 50% f grups spent less) was $200. The average ttal expenditure per persn per capita) was $113. As shwn in Figure 76, the largest prprtins f ttal expenditures utside the parks were: 41% Ldge, htel, mtel, cabin, B&B, etc. 18% Gas and il 13% Grceries and takeut fd Number f respndents Figure 75. Ttal expenditures utside the parks Ldge, htel, mtel, cabin, B&B, etc. 41%) Camping fees and charges 1%) Guide fees and charges <1%) Restaurants and bars 11%) Grceries and takeut fd 13%) N=373 visitr grups* All ther expenditures 4%) Admissin, recreatin, entertainment fees 2%) Other transprtatin expenses 9%) Gas and il aut, RV, bat, etc.) 18%) Figure 76. Prprtins f ttal expenditures utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 65

76 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Ldge, htel, mtel, cabin, B&B, etc. N=295 visitr grups 44% f visitr grups spent n mney n ldging utside the parks see Figure 77). 44% spent $101 r mre. Amunt spent $201 r mre $101-$200 $1-$100 22% 22% 12% Spent n mney 44% Number f respndents Figure 77. Expenditures fr ldging utside the parks Camping fees and charges N=192 visitr grups* 92% f visitr grups spent n mney n camping fees and charges utside the parks see Figure 78). 8% spent $21 r mre. Amunt spent $21 r mre $1-$20 Spent n mney 1% 8% 92% Number f respndents Figure 78. Expenditures fr camping fees and charges utside the parks Guide fees and charges N=187 visitr grups 97% f visitr grups spent n mney n guide fees and charges utside the parks see Figure 79). 2% spent $21 r mre. Amunt spent $21 r mre $1-$20 Spent n mney 2% 1% 97% Number f respndents Figure 79. Expenditures fr guide fees and charges utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 66

77 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Restaurants and bars 47% f visitr grups spent $1-$100 n restaurants and bars utside the parks see Figure 80). 39% spent n mney. Amunt spent $101 r mre $51-$100 $1-$50 N=272 visitr grups 14% 21% 26% Spent n mney 39% Number f respndents Figure 80. Expenditures fr restaurants and bars utside the parks Grceries and takeut fd N=266 visitr grups 44% f visitr grups spent $21 r mre n grceries and takeut fd utside the parks see Figure 81). 38% spent n mney. Amunt spent $41 r mre $21-$40 $1-$20 9% 18% 35% Spent n mney 38% Number f respndents Figure 81. Expenditures fr grceries and takeut fd utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 67

78 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Gas and il aut, RV, bat, etc.) N=310 visitr grups* 70% f visitr grups spent $1-$100 n gas and il utside the parks see Figure 82). 16% spent $101 r mre. Amunt spent $101 r mre $51-$100 $1-$50 16% 35% 35% Spent n mney 13% Number f respndents Figure 82. Expenditures fr gas and il utside the parks Other transprtatin rental cars, taxis, aut repairs, but NOT airfare) 77% f visitr grups spent n mney n ther transprtatin utside the parks see Figure 83). 13% spent $101 r mre. Amunt spent N=204 visitr grups $201 r mre 10% $101-$200 3% $1-$100 10% Spent n mney 77% Number f respndents Figure 83. Expenditures fr ther transprtatin utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 68

79 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Admissin, recreatin, and entertainment fees N=209 visitr grups 80% f visitr grups spent n mney n admissin, recreatin, and entertainment fees utside the parks see Figure 84). 15% spent $1-$40. Amunt spent $41 r mre $21-$40 $1-$20 5% 5% 10% Spent n mney 80% Number f respndents Figure 84. Expenditures fr admissin, recreatin, and entertainment fees utside the parks All ther expenditures suvenirs, bks, pstcards, sprting gds, clthing, dnatins, etc.) $41 r mre N=213 visitr grups 15% 71% f visitr grups spent n mney n ther purchases utside the parks see Figure 85). 19% spent $21 r mre. Amunt spent $21-$40 $1-$20 4% 10% Spent n mney 71% Number f respndents Figure 85. Expenditures fr all ther purchases utside the parks *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 69

80 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Preferences fr Future Visits Preferred subjects t learn n a future visit Questin 11 If yu were t visit Sequia and Kings Canyn NPs in the future, which subjects wuld yur persnal grup prefer t learn abut? 90% f visitr grups were interested in learning n a future visit see Figure 86). As shwn in Figure 87, f thse visitr grups that were interested in learning, the mst cmmn subjects were: 80% Animals 67% Wilderness 64% Histry/archelgy Other subjects 8%) are listed in Table 31. Interested in learning? Yes N N=462 visitr grups 10% Number f respndents Figure 86. Visitr grups that were interested in learning n a future visit Animals Wilderness Histry/archelgy Threatened and endangered species N=415 visitr grups** 50% 67% 64% 90% 80% Astrnmy/stargazing 50% Subject Rle f fire in ecsystems Climate change Decline f frgs/amphibians 26% 36% 36% Planning a safe visit Air quality 26% 20% Other 8% Number f respndents Figure 87. Subjects t learn n a future visit *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 70

81 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 31. Other subjects t learn abut n a future visit N=40 cmments; sme visitr grups made mre than ne cmment) Subject Number f times mentined Gelgy 10 Plant life 4 Insects 2 Accurate directins 1 Anything with nature r effects n the park and animals 1 Befre the trees 1 Caves 1 Cnservatin 1 Cultural 1 Drive times 1 Fire risks 1 Hiking trails 1 Histry f the sequias 1 Hw yu manage the park 1 Jbs 1 Meditative 1 N evlutin 1 Preservatin fr future 1 Ranger prgrams 1 Rivers and lakes 1 Services 1 Spirituality 1 Status f pikas 1 The pineers 1 Wilderness safety/training 1 Wuld like bears relcated nt euthanized 1 Wuld like t see snakes 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 71

82 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Preferred methds t learn abut the parks Questin 12 If yu were t visit in the future, hw wuld yur persnal grup prefer t learn abut the natural and cultural histry f Sequia and Kings Canyn NPs? 95% f visitr grups were interested in learning abut the natural and cultural histry f the parks n a future visit see Figure 88). As shwn in Figure 89, amng thse visitr grups that were interested in learning abut the parks, the mst cmmn methds t learn were: Interested in learning abut natural/cultural histry? Yes N 5% Number f respndents Figure 88. Visitr grups that were interested in learning abut the natural and cultural histry f the parks n a future visit Visitr centers/exhibits N=468 visitr grups N=446 visitr grups** 95% 67% 67% Visitr centers/exhibits 58% Brchures/ther printed materials 55% Outdr exhibits Brchures/ther printed materials Outdr exhibits Ranger-led prgrams 58% 55% 51% Other methds 1%) were: Lcatin based n bradcasting Native American histry Trail signs Methd Park website Films/mvies/vides Electrnic media/devices Scial media: Facebk Scial media: Twitter 2% 11% 25% 46% 42% Other 1% Number f respndents Figure 89. Preferred methds fr learning abut the natural and cultural histry f the parks n a future visit *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 72

83 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Amenities t use in develped campgrunds n a future visit Questin 15 If yu were t camp at Sequia and Kings Canyn NPs in the future, which amenities wuld yur persnal grup use in a develped campgrund? 71% f visitr grups were interested in camping in Sequia and Kings Canyn NPs n a future visit see Figure 90). As shwn in Figure 91, the mst cmmn amenities visitr grups wuld like t use in develped campgrunds n a future visit were: 81% Shwers 75% Standard campsites 1-6 peple) 66% Ability t make advance reservatins Other amenities 8%) are listed in Table 32. Camp n future visit? Yes N Number f respndents Figure 90. Visitr grups that were interested in camping n a future visit Ability t make advance reservatins Amenity Shwers Standard campsites 1-6 peple) Utilities hkups fr RVs Dump statin N=465 visitr grups 29% N=330 visitr grups** 25% 36% 71% 66% 81% 75% Mid-size grup sites 7-15 peple) 24% Large grup sites 16+ peple) 9% Other 8% Number f respndents Figure 91. Amenities in develped campgrunds n a future visit *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 73

84 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 32. Other amenities t use in develped campgrunds n a future visit N=31 cmments; sme visitr grups made mre than ne cmment) Amenity Number f times mentined Wifi 4 Restrms 3 Electricity t charge wheelchair 2 Fire pit 2 Recycling 2 Bear-prf trash cans per site r per bathrm 1 Bike rentals 1 Cell phne service 1 Dumpsters 1 First-cme, first-served campgrunds 1 Fd/grcery supplies 1 Ht water 1 Lights in restrms 1 Mre bear bxes 1 Mre bike paths 1 Mre campsites 1 Park rangers 1 Prpane cntainer recycling 1 Public transprtatin in Kings Canyn fr ne-way trip frm Ldgeple t Cedar Grve) 1 Running water 1 Sites with grass, nt cmpletely dirt 1 Small campgrunds away frm RV/generatr sites 1 Space fr backcuntry permit hlders t camp the day befre/after their trip 1 *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 74

85 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Overall Quality Questin 9 Overall, hw wuld yu rate the quality f the facilities, services, and recreatinal pprtunities prvided t yur persnal grup at Sequia and Kings Canyn NPs during this visit? Very gd Gd N=468 visitr grups* 41% 49% 90% f visitr grups rated the verall quality f facilities, services, and recreatinal pprtunities as very gd r gd see Figure 92). Rating Average Pr <1% 9% Less than 1% f visitr grups rated the quality as either very pr r pr. Very pr <1% Number f respndents Figure 92. Overall quality rating f facilities, services, and recreatinal pprtunities *ttal percentages d nt equal 100 due t runding **ttal percentages d nt equal 100 because visitrs culd select mre than ne answer 75

86 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitr Cmment Summaries Additinal cmments Questin 26 Is there anything else yur persnal grup wuld like t tell us abut yur visit t Sequia and Kings Canyn NPs? Open-ended) 49% f visitr grups N=231) respnded t this questin. Table 33 shws a summary f visitr cmments. The transcribed pen-ended cmments can be fund in the Visitr Cmments sectin. Table 33. Additinal cmments N=431 cmments; sme visitr grups made mre than ne cmment.) Cmment Number f times mentined PERSONNEL 8%) Park staff was helpful 9 Park staff was friendly 5 Park staff was great 5 Need mre ranger presence in campgrund 2 Park staff was infrmative 2 Park staff was knwledgeable 2 Other cmments 9 INTERPRETIVE SERVICES 1%) Enjyed ranger-led prgram 2 Other cmments 2 FACILITIES/MAINTENANCE 16%) Restrms were dirty 13 Need mre shwers 5 Need mre restrms 4 Imprve directinal signage 3 Restrms need imprvement 3 Trail markers indicating distance need t be imprved 3 Campsites t clse tgether 2 Lights needed in and arund restrms 2 Put shwers in bathrm 2 Restrms need sap 2 Trails were great 2 Well-maintained park 2 Other cmments 24 76

87 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Table 33. Additinal cmments cntinued) Cmment Number f times mentined POLICY/MANAGEMENT 17%) Did nt like rad cnstructin 9 Campsite reservatin system needs t be imprved 6 Allw sme dg access 5 Need mre recycling 5 Nise and curfew nt enfrced in campgrunds 3 Understand rad cnstructin had t ccur 3 Finish rad cnstructin 2 Issues with bus stps 2 Need mre bear bxes 2 Other cmments 37 RESOURCE MANAGEMENT 2%) Cmments 9 CONCESSIONS 3%) Expand fd ptins 3 Ldging t expensive 2 Nt satisfied with fd service 2 Other cmments 4 GENERAL 54%) Enjyed visit 66 Thank yu 30 Lve the parks 25 Beautiful 18 Wuld like t return 18 Keep up the gd wrk 5 Liked shuttle service 4 Lve the natinal parks 3 Wish we had seen mre bears 3 Need mre water available thrughut park 2 T crwded 2 Will recmmend t friends 2 Other cmments 54 77

88 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Visitr Cmments This sectin cntains visitr respnses t pen-ended questins. Cmments are prvided exactly as written. Questin 26 Is there anything else yur persnal grup wuld like t tell us abut yur visit t Sequia and Kings Canyn NPs? Open-ended) 1. Nise and curfew r quiet time nt enfrced in campgrunds. 2. N backcuntry use hits bear bxes areas hard. Time t remve maybe? T cncentrated. 3. Educate peple n fires abve timberline! I see evidence f fires at 13000'. Lve the wilderness! But staging mre than 1 trip frm afar is hard re fd strage. The P.O.'s were helpful. 1. I wish there were mre recycling bins in the lwer part f Sequia I didn't see any at all at Fthills Visitr's Center, Mr Rck, Crescent Meadw, r Sherman Grve, and wuld've liked t use ne. 2. I answered assuming this survey isn't meant t cver the Natinal Mnument/Frest. My activities in thse were tw camping nights, ne each at Leavis Flat very nice) and Big Meadw, and a cave tur at Byden. Allw access t river fr dgs, their crrespnding care Allw pet dgs t get int the streams and swimming areas. They get extremely ht during the summer in the fthills. Maybe have designated areas where pets are allwed in the water. Allw respnsible peple t hike with dg n leash As mentined befre, the degree and amunt f cnstructin was disappinting and caused us t leave the park earlier then previusly planned At the Crystal Springs medium size campgrund, ne bathrm is nt enugh t cver the size f the crwds At the panramic pint the distance sign is misleading - fr ther adults it's nice if yu tell hw far the walk is Awesme Awesme trip, much less crwded than expected Awesme! We lve the natinal parks! We prceeded t Ysemite fr 2.5 days. Backcuntry, trails are flat; trut fish are huge; river water is warm. Mmma bears are cuddly. Seriusly - rangers are helpful; cleaning crews diligent; mst all peple are glad t be there camping. Bathrms in Ldgeple shuld be upgraded fr safety and cnvenience t have at least ne light and a surface next t the sinks fr putting nes persnal items. Bathrms smell really bad Beautiful - thank yu Beautiful park. We all enjyed ur stay at Jhn Muir Ldge and Kings Canyn Natinal Park. We want t visit again sn. Beautiful, thank yu! Beautiful, wildlife viewing fr mule deer Beautiful! It wuld have been nice if the persn at the entrance wuld have tld yu t buy tickets fr the Crystal Cave in advance. Beautiful. Enjyed my visit. Better rad signs Beware that there are peple wh d nt respect the limited areas and g next t trees walking int restricted areas. Maybe a pliceman/ranger culd help the preservatin. Breathtaking - thank yu 78

89 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Came acrss litter and my best friend and I picked-up after smene's trash. Maybe rangers r ther emplyees can ram areas t pick what is left behind? Just an idea. Thank yu! Change the way yu can get a campsite at Buckeye Flat. We had paid fr tw nights and smene remved ur ticket and tried t take ur campsite while we were ut all day. We were cnstantly being asked by peple walking/driving by, asking us when we were leaving. When we did leave a day early due t this harassment) smene saw we were leaving and just sat and waited fr us t leave, making us very uncmfrtable. Culd use anther small picnic area within 10 miles f General Grant tree - tur buses fill the Clumbine area Curtney, ne f the bear patrl rangers, was amazing! Rangers shuld take the time t interact with park guests and she did. It made ur visit special. Crystal Springs campgrund was wnderful, hwever ne night was disturbed by tw rwdy grups, lud until 4 AM. We never saw a ranger in the campgrund, nr was there a camp hst t cmplain t. Yu wuld hpe that campers wuld be aware and sensitive t all thers but unfrtunately this was nt the case. Signage at the very least shuld be psted n campsite bards reminding peple t be respectful. Ever better if rangers did night patrls. I'm sad abut the lw funding fr NPS. I am lking frward t turing the natinal parks fr mnths at a time, when I retire. Dgs shuld be allwed n trails Enfrce the n dg plicy n trail Enjy having the parks s clse. We lve t camp! Thank yu! Enjyed ur visit Finish the rad please Fire yur s-called engineers, bring back the WWII generatin Fr the number f persns visiting frm freign cuntries, we were really embarrassed that the restrms were as dirty and smelly and messy as they were. When I have traveled t Eurpean cuntries their restrms in park settings were meticulus! Gas statin: lines t lng, filthy, dirty. We lved it all! Grgeus park Gt excellent advice n hiking trails frm ranger at Ldgeple Great and affrdable vacatin area, wnderful peple Great park and althugh rad cnstructin was nging, we enjyed ur visit. Hwever, we were disappinted t find ut we culdn t visit the Crystal Cave n the last day f ur visit. Als, after learning that we thught we'd save the day by visiting El Mrr Rck nly t find the rad t it clsed when we reached it. Other than that we had a gd time and hpe t visit again perhaps in a different seasn when it's nt s ht. Keep up the gd wrk. Great park, backcuntry permit ffice very helpful, in this case weather did nt cperate high heat) Great trip! Thanks. Grew up visiting NP as us all park emplyees. Very friendly and helpful. Was nice t see where entry fee were used tward new rad, clean picnic area, bathrm. Prud t pay fr smething that yu can see a change thrughut my years. Please feel free t cntact if mre inf is needed. Grcery prices are very expensive at General Grant Stre Had a great time Hpe t return fr a lnger visit. Plan t find less develped camping sites, hike, visit Kings Canyn I am grateful that I was able t drp ff my temprarily handicapped w/ leg injury) husemate smewhat near the General Sherman Tree and then take the shuttle dwn and back frm the distant parking lt abve I can't say enugh abut hw great yur rangers are at Ptwisha. They just keep getting better! Prfessinal, knwledgeable, helpful, curteus. 79

90 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 I didn't knw when we went n the Cngress trail that there wuld be a cntrlled fire. I had an allergic reactin t what was burning and started t have an anaphylactic reactin and had t leave the park. Signs need t be psted at the beginning f trails indicating if a cntrlled fire has been initiated in the area. I enjyed visiting Sequia but rad cnstructin tk t lng fr visitr and als shuld finish last year I liked all the explanatins abut the trees, fires, etc. They were exactly the right length. I liked the shuttle service t. I really enjyed my visit. What a beautiful place. The restrm place. The restrm at Ldgeple was in bad shape needed t be cleaned and sme air freshener. I missed the sign fr big baldy - shrub in frnt f it, had t turn arund. I hpe I can return! I lve Sequia and Kings Canyn NP everyne in the U.S. shuld see it. If nt in persn shw them n TV! I lve the backcuntry in SEKI I lve these parks! This trip happened t be ne where we didn't make use f the facilities because we were n a church retreat, but that's nt typical f my visits. Favrite campgrund = Cedar Grve. I lved seeing Sequia trees in persn. I wish there were mre day hike and activities in Kings Canyn. I lved the ranger led talks at the different sites. This was a very well maintained park. We wish we culd have stayed inside the park I mainly travel thrugh the park t g t natural frest fr activities I prefer that Cedar Grve area remain "first-cme, first-serve" with respect t campgrunds I was disturbed t hear a park emplyee mentin that a bear entered the campgrund, was caught and then euthanized. I wuld prefer bears were relcated. I went t Ysemite afterwards - Sequia is much mre user friendly, much less peple, park rangers mre infrmative and helpful - cmpletely different experience. I will return t Sequia r Kings Canyn prbably nt Ysemite. The signs were mre helpful and in cnspicuus places fantastic! Thank yu fr letting me fill survey ut! I wuld need mre signs, it's easy t get lst n the lng rads. Culd walk miles s estimate the distances. I wuld prefer t have a campgrund hst available at all times. I had t ask a camper t turn dwn their music, anther camper had a barking dg. Neither cmplied with my request t cntrl their nise. Bth were aggressive and rude. In the campgrund the way t the restrms is very lng and fr handicapped peple t stny I've really enjyed it and will cme back again! Believe in climate change but d nt believe it is nly man's fault. If pssible, please have water and all lcatins, e.g. Mn Rck and Crescent Meadw. Thank yu! In my pinin, SEKI is the mst beautiful place in the wrld! I really like it there - really dn't need t imprve anything - except the hrse pp n the trails! It is a wnderful park It is nice t have same campgrunds that take reservatins and same that are still 1st cme first serve. We lve Azalea campgrund! It was a nice visit. Enjyed the ranger prgram. Very disappinted in the small size f mst campsites, and the cst f shwers. We wasted 20 minutes waiting at the bus sign in frnt f the market nly t find it was n lnger a bus stp. Then waited half-hur at actual stp as 2 empty buses passed by. It was a really fantastic visit. We enjyed the beauty f nature and we were happy t see wildlife, especially bears. It was a very enlightening trip 80

91 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 It was a wnderful visit, and I lve the utdrs but it wuld be nice if there were mre bathrms and shwers available t have the cmfrts f hme within the great utdrs It was awesme. We lved it. Please put sap in the bathrm. It was beautiful and we have a very nice time It was beautiful! We enjyed everything abut it including the drive in and ut! It was great It was great! This survey is t lng. It was great! We had a very gd time. It was ne f the mst amazing places I've ever seen. We must prtect thse trees! It was very nice It was wnderful. We were s happy t share this with ur daughter. She lved the trip. It wuld be nice when entering the park t be able t reserve 1st cme 1st served campsites instead f having t rush t get a site, then drive back t see the things yu missed. Beautiful park! Very peaceful! It's a fantastic place. We had a great time and will be back in the future! It's my favrite place. We cme here at least nce a year. Keep up the gd wrk Keep up the gd wrk. We wuld like t see mre rangers n the hiking trails. Ldgeple campgrund - the sites were t clse t each ther and nt enugh restrms - wuld have liked shwers with restrms in campgrund all) fee fr shwers is OK Ldgeple picnic area is wnderful. We bserved native trut - appeared t be brk trut) feed n surface insects fr abut 1 hur in a pl n the west side. Reminded me f camping at Clver Meadws and Granite Creek just nrth f Kings Canyn. Lve cming t the parks! Have been since I can remember. Need mre campsites! We were lucky t find a site. It was s full, please make mre campsites! Lve the park - I did experience sme physical difficulties while visiting General Sherman. It was a scary mment and we did nt see rangers r emergency call bx. Lve the park and the develped campgrunds are great but there needs t be mre shwers available t nn-rv campers. Thanks! Lve the trails. Thank yu. Lved it, best facility we visited Lved it Lved it! Fr my first time camping! Wuld cme again! Lved it! Very impressed with rads, markers, and cleanliness f trails Lved it! We will return. Lved it. Very enjyable. Lved ur visit. Will be back! Lved the park and Azalea campgrund! Wuld nly suggest mre bear-prf trash cans in mre lcatins within campsites t discurage peple frm littering Lved the visit Make a discunt if yu visit every NP in Califrnia Mre cnsistency with cleaning with facilities like restrms wuld make fr a mre cmfrtable stay. Mre fd lcatins with healthy alternatives. Mre infrmatinal signs with directins and mileage e.g. verlk fr Lake Hume). Overall, very satisfied with first visit t park and will return. Mre hiking trails wuld be a gd idea Mre picnic tables, cleaner restrms with water t wash yur hands 81

92 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Mre places t buy r eat fd. My husband has a fear f heights. This was the last f several natinal parks that we visited this summer. We wuld have liked t have spent mre time there but he had had enugh f driving steep, switchback rads with few guardrails, fast drivers, and RVs. I understand the desire t keep the parks in their natural state, but sme frm f guardrails, n the dwnhill side f the muntains, that blend with the scenery wuld be nice and wuld make drivers like my husband mre cmfrtable. We were pleased t have been able t spend a little time at the parks. Need better rads t the Ble Tree, culdn't find shwers at my campsite in Sunset Need better signs. We gt lst. Need mre affrdable accmmdatins in r near the park. We stpped at the Cmfrt Inn Three Rivers which was expensive and nly k. Stpped at ther places during ur vacatin which were much better and cst the same r less. N hrses! Als make it easier fr lw impact tent campers t get sites. There shuld be different tiers f campers, campers wh are just camping at trailhead waiting fr trail passes shuld small campsites. I picture 3 tiers: Tier 1) Campers/RVs/city slicker campsites. Tier 2) Nrmal bring the kids ut camping in tents car camping). Tier 3) Simulated rustic envirnment tents nly and quiet) spts. N, thanks Nte: please, please have signs made in Spanish and English t let visitrs knw that tilet paper can be flushed dwn. It seemed t ur grup that many visitrs drpped the paper n the flr next t the tilet! S disgusting, we were hrrified hw dirty the bathrms were in Ptwisha campgrund! Maybe plastic bags in each stall t. Thank yu. Again, bathrm situatin very messy! S disappinted, this was the wrst we have seen them! On the hiking trails it wuld be nice t have an idea f hw easy a hike wuld be. Maybe, 1-5 graded, written n the signs. On tw subsequent days in the early mrnings n hiking trails we encuntered 50 large grups f crss-cuntry runners. Day 1 - between Panther Gap and Mehrten Meadw. Day 2 - On the circle Meadw Trail in Grant Frest. These grups were larger and nisy. Particularly in the Giant Frest where ne expects quiet and slitude early in the mrning 8:00 am). These runners were annying and disrupting. One adult had dangerus fall in darkness f Crystal Cave, I lve the natinal parks - thank yu! Maybe a sign reminding peple that their taxes fund the park? Seems these days that peple need reminders as t why taxes are imprtant. Paying fr sites and nt aware f ccupatin was a cncern Please cmplete rad cnstructin ASAP Please set up an express entry lane during the summer fr lcal card/ pass hlders. Als, please send law enfrcement rangers thrugh ppular swimming hles mre frequently. Excessive alchl, drugs, underage drinking, undesirable behavirs, theft, dgs ff leash, dgs ff trail and in water ften make fr unpleasant park experiences. Als, many f these peple engage in drunk driving when leaving the park. Prices fr everything are way t high Prvided mre ldge place Ranger at wilderness permit statin was very friendly and infrmative Rangers were nt as free with infrmatin as ther parks. Did nt ffer tips, etc. unless we specifically asked switchbacks n Kings Canyn Rad). Rangers were super helpful as were tram drivers, thank yu Recycling bins at ldge wuld be helpful. Staff was great. Lved park. We live in Maine but hpe t return. Restrms in campgrunds need upgraded Restrms nt clean at Ptwisha and Buckeye Flat. The hstesses abuse their authrity and can be very rude. 82

93 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Rad cnstructin was a definite prblem - lng waits! Rad cnstructin was incnvenient and made fr a lng, ht drive. Thugh when cmpleted will mst likely be great. Sequia and Kings Canyn NPs are great parks with wnderful rangers. Thank yu fr such a wnderful time. Sequia and Kings Canyn NPs are awesme and quite underrated. Enjyed this visit a lt and will recmmend t cme t all my friends! Shuld have a large pen ski area with rpe tw fr skiing and sledding. Winter play areas are small, crwded and dangerus. Shuttle service was great. We used it a lt. Thank yu Thank yu fr the rangers dedicatin and efficiently Thank yu fr the Sequia Shuttle Thank yu Thank yu Thank yu! I enjy visiting and taking family and friends. Keep up the great wrk. Thank yu! It was great! My husband and I preferred 20 years ag, because it was mre peaceful then. But the children were very impressed. Thanks fr helping us t have a fantastic week Thanks fr the pstcard The cnstructin details shuld have been psted n the website. Althugh it said there culd have been delays frm minutes, it did nt state the details cncerning the up-muntain travel times n the hur) r the dwn-muntain travel directly after the dwn travel f cars). Mre infrmatin/encuragement abut using the cnvenient shuttles in different languages s peple will stp driving s much. The first tw days Sunday, 8/5 and Mnday, 8/6) the restrm situatin was nt acceptable. N ne came t service the restrms either day; the tilet paper was almst ut and the insides were a mess. Even when the restrms were serviced, the tilets were nt cleaned. Excrement stained ne seat and bwl all the way frm Mnday t Thursday. The individual campsites were a little small and t clse. Mre shwers. At every campgrund. It's a breathtakingly beautiful place. The natinal parks f western America are abslutely amazing! We were speechless because f their beauty and dimensin. Thank yu s much fr making a visit easy and cnvenient. The new entry system frm 180 lks great. I d hpe we can actually use the restrms near there nw. The park is a natinal treasure f immense beauty and pwer and a surce f jy. It seems very prfundly cared fr and maintained. We care DEEPLY abut climate change. Thank yu fr yur service! Park directinal signs were cnfusing near cave gt VERY lst. The park was great but in the campgrund, it wuld be a lt better if there were shwers, handy sinks t wash dishes The parks are much mre than a Natinal treasure, they are wrld heritage sites that we the peple f the United States must frever prtect. Thanks t the NPS fr being such gd stewards f the wrld s mst precius assets. Thanks, Rick Haas. The restrm smell nt gd. We wuld wish t see mre bear. Yur park is beautiful. Thank yu! The restrms are nasty. Please clean them!! The restrms were the wrst I have seen here as well as Ysemite!! I was ashamed fr ur freign visitrs t see that mess!! The rad cnstructin in the park was awful. N warning was given t the distance f cnstructin r time f delay. 83

94 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 The rad cnstructin was incnvenient but the imprvements lk nice. We're happy the park is being imprved fr future generatins. The rad t Mineral King must be imprved. Thank yu. The services have declined and are nt cmpetitive with ther campgrunds. Need better bathrms and general stre. The student infrming us f this prject was passinate and dedicated t this prject. Thank yu! There was n bus stp available ging back t Ldgeple frm visitr center. Had t carry tw-yearld sn and daughter back t campgrund! Lved bus system, but unhappy n stp available back t campgrund. There were a lt f bees at ur campsite There were webs and spiders in the ladies and men's rms utside the visitr's center These are nt enugh shuttles r parking space. In Zin Natinal Park private vehicles are left utside the park and shuttles run every 5/10 minutes. We had t walk fr 2 miles at dusk t get back t ur car! These are very nice parks. Please d nt let them get vercrwded like Ysemite. It is unenjyable when there are t many peple. This year was the first year that the restrms were extremely dirty and disgusting, and there were als fallen trees in the rivers that had nt been remved. Travel times n Ggle Maps highly unreliable. It seemed like ranger prgrams were nly at Ldgeple, nt ther campsites. It seemed like shuttles service was nly cnvenient frm Ldgeple. Water was nt available at sme parking spts and trailheads like Crescent Meadw/ Tharpe lg. Bear bxes with latch were easier and less nisy than with key-in-slt. We had a great time and hpe t cme back sn! Trip was very gd. Wnders f the wrld. Wish that I had mre time t spend in each park. Try t accmmdate dg wners. Designated areas ff leash s we can wrk them, and sme trails which allw them and require cleanup bags fr them). If the dg is disciplined and bviusly quiet and under cntrl f the wner leave them alne. Lve rangers, but they seemed ver zealus. Unfrtunately lng delay due t rad cnstructin. But we d understand that maintenance is necessary. Suggestin: pst parking schedule t enable better rganizatin f visits. Used access pass, appreciated learning hw tw parks s clse tgether, have such different natural features/characteristics Very beautiful wall alng rad 198, newly built that increased safety Very enjyable. Ldgeple campsites are very nice. Very enjyable, very nice campers n either side, need mre clear inf abut length f time it takes t get frm entrance t different places in park Very helpful and friendly rangers and staff Very interesting visit. I'll recmmend this park. Very nice Very nice park, but t much peple in August! I cme back in Spring r Autumn. Thanks fr yur great American Park Service. Very pr, and expensive fd at dinner at Grant Grve. Our waitpersn seemed t knw nthing abut the menu, gave us wrng answers t ur questins and seemed untrained. Was a great experience, t much peple especially the antelpe. There shuld be less grups in a larger time frame. Was great, Cindy Wd was an amazing ranger, had a lt f gd infrmatin, very friendly. Trails were in great cnditin. We always enjy ur visit. We lk frward t the next time we visit the park. 84

95 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 We are nw intrducing the 4th generatin f ur family t Kings Canyn Natinal Park. Especially the Clumbine Picnic Area. We encuntered delays due t rad repairs that reduced my rating f the rads fr this visit. Otherwise the rads were gd. Assistance at visitr centers was helpful. Enjyed the museums and lved hiking the Cngress Trail, but gt very turned arund n the trails due t signs that were nt specific enugh fr a casual hiker. Shuttle service was much appreciated t get us back t ur car s we culd hike ne way a lng distance rather than having t hike a lp. We enjy the great diversity Sequia and Kings Canyn has t ffer. Nice variety clse in prximity. Thanks fr everything! We enjyed ur stay. I will be back! We enjyed ur visit We enjyed the NP hwever the camping experience was nt the best. The campgrund was elegant and quiet hwever there was nly a single tilet facility fr wmen/men. It was nt at all up t par with ther NPs we have visited, e.g. Yellwstne, Big Bend. There was n light at night in the bathrm area. The bathrms were clgged. It was really disgusting. We prbably wuld nt visit this park again. Crystal Springs Grup Camping. Als, yu shuld have recycling in this campgrund. Did nt see the ranger checking campgrunds. This shuld be dne mre frequently. We enjyed the park very much; just didn't like the accmmdatin that was given t us by the NPS reservatin system. We had a great day. Thanks We had a great time We had a great time and wuld like t visit the parks again We had a great visit and was impressed with the park We had a lvely hike frm the General Sherman Tree t Crescent Meadw. At the picnic area near crescent meadw we stpped t eat ur packed lunches. When lking at the map f this area, when I saw that there were restrms I assumed there wuld be running water and that I wuld be able t replenish ur water bttles befre walking back t the General Sherman Tree. Unfrtunately there was n water available, and we culd nt d the return part f the hike back t the General Sherman Tree because it was a very ht day and it didn't seem like a gd idea t hike with n water available. We ended up taking the shuttle bus back t the parking area. This is why I suggested in the ther part f the questinnaire that there shuld at least be a vending machine with water at the picnic/rest rm area. We had a very nice day trip - very friendly peple everywhere! Thanks. P.S. culd nt take survey nline? We had a wnderful experience We had a wnderful time in Sequia. Can't wait t g back next year. We had a wnderful time there. Thanks and keep it up! We had tickets fr the cave, but a wasp s nest clsed the cave fr the day. I hpe t visit again and als see Kings Canyn. The rangers were helpful. We liked it very much and wand t cme again sn We liked yur park better than Ysemite We lve Cedar Grve! Please make Wi-Fi available ALL DAY at the Cedar Grve Ldge/stre. Als pay phne system at Cedar Grve des nt wrk. Verizn des cllect cins n a regular basis. When phne is full f cins, yu cannt make calls, in an emergency, smebdy culd DIE!! We lve ging t the parks every year. They are a true treasure. We lve hw peaceful it was and the beauty f nature We lve ur annual visits t Kings Canyn - the grup sites in Cedar Grve are terrific, thugh we need a few mre bear bxes We lve Sequia and Kings Canyn 85

96 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 We lved it and wuld like t g back We lved it We lved it We lved ur visit We lved ur visit We lved the park, less peple than Ysemite, with the same great views We met tw stellar rangers - ne was Aimee and the ther we met n the Dn Cecil Trail n 8/6/12. We had a glrius time and will return. Walking trails frm the Cedar Grve campgrunds t Canyn View Overlk, Knapp's Cabin, Raring River Falls shuld be develped t encurage a reductin in car travel. Pie-in-the-sky wuld be a bike prgram like the ne in DC where there are self-serve bike rentals. Yu pay w/a credit card that unlcks the bike fr yu and prtects against theft. Peple culd use these t travel t Rad's End fr the Mist Falls hike. Over time bike paths culd be established r have sharrw plicies where bikes are given full use f the lane in certain designated areas that have pulls uts s bikes can let cars by. Amphitheater needs t be shwn n all maps at Sheep's Creek, Mraine, etc. We were at Mraine and reading psted "prgram" calendars but had n idea where the amphitheater was fund it n a map at Cedar Grve Village - a hefty car drive away--bridge was ut). We gt cnflicting infrmatin regarding the playing f music. One ranger tld us that music needed t be kept at a level where it can nly be heard in the user s site which is impractical since sund travels easily in a natural envirnment but it s better than nthing) and anther ranger said He can play it as lud as he likes during nn-quiet hurs 10 p.m. 7 a.m.). This is a public space. We fund this 2 nd statement inaccurate since a campgrund is nt a public space fr example like the beach r a city park) since we pay fees t use ur campsite. Further, even in a city park, ne can be cited fr nuisance. We realize this is a cmplex issue since music prvides pleasure t sme and we als realize the park is depending n peple s general civility, which wrks t a gd degree. Still we questin the missin f ur natinal parks. We g t them t remve urselves frm the stresses f ur urban envirnment were we are cnstantly cmprmising ur wn pleasures the sund f birds, the wind, human activity w/ut the aid f electricity, batteries and amplificatin, water, animals). We really enjyed ur visit. Very beautiful park, very well maintained, great staff at the visitr center. We stayed at the Wuksachi Ldge and ate at the dining rm fr all meals. Yu need a snack bar r cafe fr the times when yu want a quick meal. We went n the fur hur tram and gt back after 2:00 pm. It tk us ver an hur and a half t get ur fd and the manager never aplgized t us. Server was kind - but nt his fault. They cmp d the lunch fr 7 f us but the manager shuld have cme t us. Als there was n sap r twels r air dryer in any f the bathrms at Ldge. We thrughly enjyed ur visit especially hw accessible great hiking and beauty was. We can tell fees are put t gd use. Thank yu! We want t see mre bears next time We wanted t visit a cavern but were unable t because we did nt have prir reservatins. I was very disappinted. We went t spent the day with my grandsn, wh was a cunselr at Hume Lake Christian Camp. It was a beautiful campsite! We were bked int Sequia Ldge by the NPS. Fr the price we paid $200/night) the accmmdatins were very unsatisfactry. The Three Rivers entry needs t prvide mre and better dining services, als there was nly a pizza place pen - luckily, the pizza was excellent! We were nt able t g t Mr Rck since the rad was clsed apparently, that's t bad. Other than that, very nice stay. We weren't aware we'd have t use buses until we gt there. Yu dn't ask abut them. Very crwded, waits, but nt as bad as I expected 1st day. We wuld really like if yu guys put shwers in the bathrm, and build markets clse t the campsite 86

97 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 We re lking frward t rad cnstructin wrk being cmpleted and enjying the results f all the effrt. Thank yu! When the area in the Giant Frest was cleared, it was prmised t rebuild inexpensive husing. Please d s. Thank yu. Will nt be returning because f excessive nise in campgrund, past 11:30 PM and starting again at 5:30 AM. Wish we had seen mre bears Wnderful park t visit. We will return sn. Wnderful trip - staff is very helpful and kind Wuld appreciate faucets that stay n fr mre effective hand washing Wuld like a light in the Ldgeple Camp bathrms, als a very steep path frm 142, and nt very clse. Wuld like recycling bin next t trash can at Ldgeple. Wuld like t see better trail signs during hikes. Beautiful area and wuld highly recmmend visiting t friends/family. Wuld like t see ranger statined at Ptwisha 24 hurs/day t cntrl nise after curfew. 87

98

99 Sequia and Kings Canyn Natinal Parks VSP Visitr Study 258 August 2-8, 2012 Appendix 1: The Questinnaire 89

100

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