4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA

Transcription

1 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 1

2 Lori Fentem PACE, Chairwoman of the Board of Directors Synergy Solutions, President /26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 2

3 #ACX18 Whova App New for #ACX18! We're excited to announce that PACE has a free, official Convention & Expo app View the event agenda and plan your schedule Learn more about the Exhibitors and Sponsors who will be attending Find fellow attendees to network with at lunch Receive updates such as last minute room change from the organizers Get presentation documents and slides after the event After downloading the Whova App, use your address when signing up in the app and choose a strong password, or sign up using a social media account. Once you're signed up, you should be taken directly to your event! If you aren t directly added to the event and are asked for an event invitation code when accessing the event, please type in this invitation code: pacun Already used the Whova app in the past? Double-check that it is installed on your phone, and log in using your existing account and password. 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 3

4 Premier Sponsor #ACX18 PACE CONVENTION & EXPO APRIL 15-18,

5 Diamond Sponsor #ACX18 PACE CONVENTION & EXPO APRIL 15-18,

6 Platinum Sponsor 6

7 Platinum Sponsor 7

8 Platinum Sponsor 8

9 Gold Sponsor 9

10 Gold Sponsor 10

11 Silver Sponsor 11

12 Silver Sponsor 12

13 Silver Sponsor 13

14 Silver Sponsor 14

15 Silver Sponsor 15

16 Event Sponsors 16

17 Event Sponsor 17

18 Event Sponsor 18

19 Event Sponsor 19

20 Event Sponsor 20

21 PACE Management Team Stuart Discount CEO Chris Haerich SVP Kayci Vincent Conventions & Special Events Susan Burt Finance & Business Administration Eric Skversky Membership Development 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 21

22 PACE BOD of Directors Lori Fentem, Synergy Solutions Chair Ken Sponsler, PossibleNow Vice Chair Dean Garfinkel, Quality Contact Solutions Treasurer Mark Boehmer, Affinitas Secretary Andy Balthaser, Alorica Jimmy Danz, Wyndam Resorts Sam Falletta, Incept Corporation Stephen Ferber, Golden Gate BPO Solutions Joe Galvin, Comcast Christa Heibel, CH Consulting Group Mandy Horton, Careington Reid Houser, Sitel Bob Kobek, CustomerCount Karl Koster, Noble Sysetems Harvey Livingston, AT&T Rob Marshall, Voiceteam John Nelson, Bank of America Michael Thompson, TPG TeleManagement Michele Shuster, Mac Murry & Shuster General Counsel 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 22

23 Tim Searcy Former ATA/PACE CEO 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 23

24 Call Centers CARE Three inspirational presentations by PACE members changing the world Gary Puddles & Craig Radford Connect Direct Stephanie Millner - Teleperformance Lillian Chege Career Box/ERC Opportunity to support the Indianapolis Lung Cancer Research Foundation Free to Breath Run/Walk in honor of Tim Searcy

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26 Summit 2018 Keynote Speaker Amy Walter National Editor of the Cook Political Report

27 Keynote Sessions Today at 9:30 Jesse Itzler The 100 Mile Man Author, Entrepreneur Book giveaways All attendees receive Living With a Seal New release for PAC Donors Living With the Monks Today at 1:15pm Louis Summe - CEO, LiveVox Tomorrow at 9:00am Laurie Toscano VP End User Experience, Related Companies, formerly with Estee Lauder 2017 PACE CONVENTION & EXPO APRIL 2-5 TAMPA, FL

28 PACE 2018 What s Changing Improved the PACE Pulse Newsletter, PACE website, social media presence and SEO. Collaboration with other associations and private events to expand our reach both in the US and globally. Monthly offering of webinars and upcoming courses hosted by Benchmark portal New regional events scheduled in 2018: Successful meetings with the FCC and FTC Revamping our SRO accreditation process Ongoing progress with CPC force 4/26/2018 PACE CONVENTION & EXPO APRIL 15-18, 2018 ATLANTA, GA 28

29 Networking Events Welcome Reception Expo Hall (Paris Ballroom) Sunday Evening Chapter Networking Lunch Monday Lunch Expo Hall Reception Expo Hall Monday Afternoon Premier Reception & Casino Night Winery Lawn Monday Evening Awards Luncheon Jardin des Tuileries Patio Tuesday Lunch Back to the Future Bash Chateau Pool Deck Tuesday Evening 2017 PACE CONVENTION & EXPO APRIL 2-5 TAMPA, FL