Booking Source Premium Fee for American Airlines (AA) ecommerce Customers. Galileo. Apollo. Worldspan

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1 Product Advisory Number: 15 Version: Load To Production: 20-Dec- 0: Local Time High Level Description: Impact Summary: Enhance fare displays to include estimated AA Premium Source Booking Fees in output values for AA fares. Enhance fare quote / itinerary pricing results to include additional surcharge fees, shown as a YY tax, to be equivalent to AA s Booking Source Premium Fee for applicable points of sale for all itineraries that contain flights with the AA airline prefix marketed by American Airlines. Enhance shopping request results to include additional surcharge fees in the total fare as well as shown as a YY tax in the fare details, equivalent to AA s Booking Source Premium Fee for all itineraries that contain flights with the AA airline prefix marketed by American Airlines. No new input/output formats, or screen changes are required as a result of this enhancement. Reason For Issue: Updated to include examples of shopping responses when AA is the plating carrier and when AA is not the plating carrier. Customer Impact: Internal Only Agency Customers ecommerce Customers Developers Airline Customers Car, Hotel, Rail or Cruise Customers System: Galileo Apollo Worldspan Load To Copy: Web Services: (API and Messaging) Issue History: Not Applicable No impact Version Issued 17 Dec Version Issued 18 Dec Page 1

2 Overview American Airlines (AA) has communicated to the travel industry that they plan on imposing a Booking Source Premium Fee upon Travelport user travel agencies outside of the U.S. and Caribbean. The fee will apply for American Airlines/American Eagle marketed flight segments when flights are booked via Apollo, Galileo and Worldspan. The exact charges are variable by GDS system and travel agency location (country). The list of charges by country, as of 22 November 20, can be found in ASK Travelport, answer ID 289. This enhancement will incorporate these surcharge fees in fare displays, fare quote and shopping displays. Changes apply to all access platforms, i.e. terminal emulation, XML/structured data. The higher true cost of travel on American Airlines (AA) will be reflected when booking source premium fees are applied to the travel agency. The application of these surcharge fees will be effective at 00: on 20 December 20 local time, for every geographical location. This effective time and date will apply for fare display, fare quote and shopping displays. Once activated, AA Surcharge Fees will be applied regardless of when the flights were originally booked. AA bookings made prior to 20 December should also be ticketed prior to 20 December to avoid the surcharge fees. The surcharge fees will be applied to all fare types. Surcharge fees apply to Public and airlinecreated private fares as well as agency-created private fares. The surcharge fees will be included only when AA is the plating carrier on the ticket. AA can be the plating carrier when plating carrier logic identifies AA as the applicable validating carrier or when the user enters AA as the plating carrier with an override format. Page 2

3 Detail and Customer Examples Fare Display Added surcharge fee values will be estimates as it is unknown at the time of the fare display request how many AA flight segments will be required to fulfill travel from origin to destination, and/or how many of these flights will carry AA s prefix. The estimated values will be assessed as follows: 1 x the surcharge fee for OW fares and 2 x the surcharge fee for RT fares The surcharge fees will be added to the fare display amount after any discount calculations. For example a Cat 25 discount will be applied to the published fare, as applicable, then the estimated AA Surcharge Fee(s) will be added to the amount that is the result of the discount calculation. Galileo (1G) Fare Display example on Galileo without the AA Surcharge Fees. Fares are displayed in the currency of the country of origin (GBP): >FDLONLAXDEC-H/AA LON-LAX WED-DEC AA MPM 6538 AT **ADDITIONAL TAXES/FEES MAY APPLY** PUBLIC FARES USD CURRENCY FARES EXIST CX FARE FARE C AP MIN/ SEASONS... MR GI DT GBP BASIS MAX 1 AA R HLXNCGB0 H SU/M 31AUG0-29JUN1 M AT D 2 AA R HLWNCGB0 H SU/M 31AUG0-29JUN1 M AT D 3 AA H2 H M AT END Fare Display example on Galileo including the AA Surcharge Fees: The agency accessing this Fare Display is located in Australia. The Booking Source Premium Fee for AA segments for a Galileo agency, for sale in Australia is USD.75. The current equivalent amount based on today s Rate of Exchange, converted to GBP (currency of origin) is GBP 7.50 Page 3

4 Round Trip amount includes twice the AA Surcharge Fee.(7.50 X 2) >FDLONLAX30DEC-H/AA LON-LAX THU-30DEC AA MPM 6538 AT **ADDITIONAL TAXES/FEES MAY APPLY** PUBLIC FARES USD CURRENCY FARES EXIST CX FARE FARE C AP MIN/ SEASONS... MR GI DT GBP BASIS MAX 1 AA R HLXNCGB0 H SU/M 31AUG0-29JUN1 M AT D 2 AA R HLWNCGB0 H SU/M 31AUG0-29JUN1 M AT D 3 AA H2 H M AT END OneWay amount includes one AA Surcharge Fee amount. (7.50) Apollo (1V) The same Fare Display example on Apollo including the AA Surcharge Fees: >$DLONLAX30DEC AA-H LON-LAX THU-30DEC AA MPM 6538 AT TAXES/FEES NOT INCLUDED PUBLIC FARES USD CURRENCY FARES EXIST CX FARE FARE C AP MIN/ SEASONS... MR GI DT GBP BASIS MAX 1 AA R HLXNCGB0 H SU/M 31AUG0-29JUN1 M AT D 2 AA R HLWNCGB0 H SU/M 31AUG0-29JUN1 M AT D 3 AA H2 H M AT Page 4

5 Worldspan (1P) Worldspan Fare Display example without the AA Surcharge Fees: 4FMCIDFW-AA NLX FARES MKCDFW-AA 8DEC $$ AS CO DL F9 US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN/ BKG NBR CODE OW USD EFF DISC FST/LST NBR DT MAX CDE 1 QAEQD JAN1 9MAR1*LDEC 1 - / - Q 2 QA21ERD DEC / - Q 3 OA21ERD DEC / - O 4 NA21ERD DEC / - N 5 NAERD DEC / - N 6 SAERD DEC / - S 7 SAERD DEC / - S 8 GAERD DEC / - G Worldspan Fare Display example including AA Surcharge Fees Point of Sale India The surcharge fee per segment for Worldspan agencies for sales made in India is USD 3.75 The fares in this Fare Display are One Way fares. USD 3.75 is added to each of the amounts in the fare display: 4FMCIDFW20DEC-AA NLX FARES MKCDFW-AA 20DEC $$ AS CO DL F9 US TAXES VARY * SEG/PFC CHARGES MAY APPLY LINE FARE RT FARE TRAVEL DATES TKT DTE RTG AP MIN/ BKG NBR CODE OW USD EFF DISC FST/LST NBR DT MAX CDE 1 QAEQD JAN1 9MAR1*LDEC 1 - / - Q 2 QA21ERD DEC / - Q 3 OA21ERD DEC / - O 4 NA21ERD DEC / - N 5 NAERD DEC / - N 6 SAERD DEC / - S 7 SAERD DEC / - S 8 GAERD DEC / - G Page 5

6 Fare Quote / Itinerary Pricing Galileo (1G) Fare Quote example on Galileo without the AA Surcharge Fees, Sold in the US, for example: No YY surcharge fees are applied. 1. AA 7 Y MAR LHRLAX HS1 40 O 2. AA 6185 Y MAR LAXLHR HS #00 O OPERATED BY BRITISH AIRWAYS > FQ-1 GDEC ADT LON AA LAX Q Y AA LON Q Y2BA NUC46.37END ROE XF 4.50LAX 4.5 FARE GBP EQU USD TAX AY 2.50 TAX US TAX XA 5.00 TAX XF 4.50 TAX XY 7.00 TAX YC 5.50 TAX GB TAX UB 36. TOT USD Fare Quote example on Galileo with the AA Surcharge Fees included: The agency accessing this Fare Quote is located in Australia. The Booking Source Premium Fee for AA segments for a Galileo agency, for sale in Australia is USD.75. Current equivalent amount based on today s Rate of Exchange, converted to AUD (currency of sale) is AUD.20 The itinerary includes 2 segments marketed on AA (airline prefix AA). Note that surcharges apply to AA codeshare flights, where the marketing carrier of the flight is AA, but the service is actually operated by another carrier in this case, British Airways. AUD (.20 X 2) is added to the fare quote, shown as a YY tax: Page 6

7 15 1. AA 7 Y MAR LHRLAX HS1 40 O 2. AA 6185 Y MAR LAXLHR HS #00 O OPERATED BY BRITISH AIRWAYS FQ-1 GDEC ADT LON AA LAX Q Y AA LON Q Y2BA NUC46.37END ROE XF 4.70LAX 4.5 FARE GBP EQU AUD TAX GB TAX UB TAX AY 2.60 TAX US TAX XA 5.20 TAX XF 4.70 TAX XY 7.30 TAX YC 5.70 TAX YY TOT AUD Apollo (1V) Fare Quote example on Apollo with the AA Surcharge Fees included: The Booking Source Premium Fee for AA segments for an Apollo agency, for sale in Canada is USD.00 Current equivalent amount based on today s Rate of Exchange, converted to CAD (currency of sale) is CAD.30 Itinerary includes 2 segments marketed on AA (airline prefix AA). Note that surcharges apply to AA codeshare flights, where the marketing carrier of the flight is AA, but the service is actually operated by another carrier in this case, British Airways. CAD (.30 X 2) is added to the fare quote, shown as a YY tax: 15 1 AA 6J MAR LAXLHR GK2 700P 0P TU/WE 2 AA6184J APR LHRLAX GK2 10A 220P FR OPERATED BY BRITISH AIRWAYS >$B-*N17 *FARE GUARANTEED AT TICKET ISSUANCE* E-TKT REQUIRED LAST DATE TO PURCHASE TICKET: MAR $B-1-2 CDEC LAX AA LON Q JR AA LAX Q J1BA NUC486.50END ROE1.0 FARE USD EQU CAD TAX 2.60AY TAX 33.00US TAX 5.XA TAX 4.60XF TAX 7.20XY TAX 5.60YC TAX GB TAX 52.20UB TAX 20.60YY TOT CAD SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE Page 7

8 Worldspan (1P) Pricing example on Worldspan with the AA Surcharge Fees included (partial display): For example, the Booking Source Premium Fee for AA segments for a Worldspan agency, for sale in India is USD 3.75 Current equivalent amount based on today s Rate of Exchange, converted to INR (currency of sale) is INR 174. Itinerary includes 2 segments marketed on AA (airline prefix AA). Note that surcharges apply to AA codeshare flights, where the marketing carrier of the flight is AA, but the service is actually operated by another carrier. INR 348 is added to the fare quote, shown as a YY tax: 15 >4PT1OCT( 1USD/ INR TICKET BASE USD EV INR TX/FEE INR TKT TTL INR ADT *TTL FBC ADT YA2AAD ADT MKC AA DFW 8.37YA2AAD AA MKC 8.37YA2AAD USD END AA ZPMCIDFW XT56US348YY416XF MCI4.5DFW4.5 TX 342ZP 232AY 56US 348YY 416XF Shopping Displays All Shopping Displays on all cores will include the AA Surcharge Fees in the total fare amounts and will be sorted accordingly. When Fare Details are displayed for any of the returned results (alternates), any applicable AA Surcharge Fees will be displayed as a YY tax as shown above in the Fare Quote / Itinerary Pricing examples. The surcharge fees are only included when AA is the Plating Carrier. Page 8

9 Galileo (1G) For example: >FSDXB20JANDFW /AAí TTL OF 2 PRICING OPTIONS AND 3 ITINERARY OPTIONS RETURNED **ADDITIONAL FEES MAY APPLY**SEE FSOF PRICING OPTION 1 SUB TOTAL AED ADT TAX INCLUDED 1 EK 1 L 20JAN DXB LHR TH 388 MLRCMEOW E 2 AA 79 M 20JAN LHR DFW 1740 TH 763 MLRCMEOW E >FSK1í >*FS1í >FQN1í >FSOF1í >MORE*í PRICING OPTION 2 SUB TOTAL 43.00AED ADT TAX INCLUDED 1 EK 2 R 20JAN DXB IAH 45 TH 77L RSOWAE1 E 2 AA 1820 O 20JAN IAH DFW TH M83 OA21XRD1 E >FSK2í >*FS2í >FQN2í >FSOF2í PRICING OPTION 3 SUB TOTAL 43.00AED ADT TAX INCLUDED 1 EK 2 R 20JAN DXB IAH 45 TH 77L RSOWAE1 E 2 AA 428 O 20JAN IAH DFW TH M80 OA21XRD1 E >FSK3í >*FS3í >FQN3í >FSOF3í The itinerary for Pricing Option 1 includes AA as the transatlantic carrier. AA is the plating carrier. The total amount, shown in this display as SUB TOTAL, includes the AA surcharge fee. The pricing breakdown for Option 1 shows the AA surcharge fee for the AA segment as a YY tax: *FS1: FS-1 ADT SUM IDENTIFIED AS UB IS A PASSENGER SERVICE CHARGE CONDITIONS APPLY NON ENDORS/VALID AA ONLY LAST DATE TO PURCHASE TICKET: 30DEC E-TKT REQUIRED TICKETING AGENCY XG4 DEFAULT PLATING CARRIER AA DXB EK X/LON AA DFW Q4.80Q5.00M658.89MLRCMEOW NUC788.69END ROE FARE AED XT 75.00AE UB0.00 US60.00 XA20.00 XY30.00 YC30.00 YY40.00 TOT AED Page 9

10 The itinerary for Pricing Options 2 and 3 includes EK as the transatlantic carrier. EK is the plating carrier. The total amount, shown in this display as SUB TOTAL, does not include a AA surcharge fee for the AA segment. There is no YY tax applied. *FS2 *FARE GUARANTEED AT TICKET ISSUANCE* *PENALTY-FARE* FS-1 ADT NON-END/SKYWARDS FLEX/ NONREF/SVCCHGPLUSFAREDIF/ CXL BY FLT TIME OR NOVALUE LAST DATE TO PURCHASE TICKET: 20DEC E-TKT REQUIRED TICKETING AGENCY XG4 DEFAULT PLATING CARRIER EK DXB EK HOU 19.RSOWAE1 AA DFW 45.58OA21XRD1 NUC.71END ROE FARE AED XT 75.00AE AY.00 US60.00 XA20.00 XF20.00 XY30.00 YC30.00 TOT AED Worldspan (1P) For Example: >$P1JANFRADFW8A#T20DEC( *POWER SHOPPER* >4PLIB9( ALTERNATE 9 >4PLI*F9( 1. #BA 9 J JAN SA FRA LHR M 0E@ 2. #AA 87 Y JAN SA LHR ORD L 0E@ 3. #AA 2337 Y JAN SA ORD DFW M80 F 0E@ BASE FARE TAX TOTAL CHF >4PLIB( ALTERNATE >4PLI*F( 1. #BA 9 J JAN SA FRA LHR M 0E@ 2. #BA 185 Y JAN SA LHR EWR M 0E@ 3. #AA 2559 Y JAN SA EWR DFW M83 F 0E@ BASE FARE TAX TOTAL CHF Page

11 The itinerary for Alternate 9 includes AA as the transatlantic carrier. AA is the plating carrier. The total fare includes the AA surcharge fee. The pricing breakdown for Alternate 9 shows the AA surcharge fee for the AA segment as a YY tax: >4PLI*F9( * PRICING RULES VALIDATING CARRIER DEFAULT AA * SURCHARGE APPLIED * ** JAN DEPARTURE DATE/ JAN IS LAST DATE TO TICKET 1EUR/1.3200CHF TICKET BASE EUR EV CHF TX/FEE CHF TKT TTL CHF ADT *TTL *LOWEST FARE FBC ADT JFL1OW*Y1JB ADT FRA BA LON AA X/CHI Q0.86AA DFW M71.70NUC 27.19END ROE AA XT5.00XA7.00XY5.50YC9.00DE 59.50OY29.50RA36.00UB.00YY TX 2.50AY 16.00US 5.00XA 7.00XY 5.50YC 9.00DE 59.50OY 29.50RA 36.00UB.00YY The itinerary for Alternate includes BA as the transatlantic carrier. BA is the plating carrier. The total fare does not include the AA surcharge fee. There is no YY tax shown in the pricing breakdown. >4PLI*F( * PRICING RULES VALIDATING CARRIER DEFAULT BA ** JAN DEPARTURE DATE/ JAN IS LAST DATE TO TICKET 1EUR/1.3200CHF TICKET BASE EUR EV CHF TX/FEE CHF TKT TTL CHF ADT *TTL *LOWEST FARE FBC ADT JFL1OW*Y1JB ADT FRA BA LON BA X/NYC AA DFW M71.70NUC20.33END ROE BA XT5.00XA7.00XY5.50YC9.00DE59.50OY29.50RA 36.00UB4.50YQ TX 2.50AY 16.00US 5.00XA 7.00XY 5.50YC 9.00DE 59.50OY 29.50RA 36.00UB 4.50YQ Page

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