4722 E TKT Enhancements Expand Name Field in E Ticketing to a Maximum of 49 Characters

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1 4722 E TKT Enhancements Expand Name Field in E Ticketing to a Maximum of 49 Characters Version 1 Effective Date 31May08 PA Number PA 543 Importance High Action Required Impact to Galileo / Apollo Users Impact to Galileo / Apollo Suppliers Reason for Issue All users of Galileo Electronic Ticketing As a result of the following new E TKT Enhancement there is the potential for screen-changes, additional user entries, new responses, new errors, and possible changes to Galileo user processes. Information Only Airline First Notification Update notifications will be sent as details become available. Increase passenger name length in E Ticketing to a maximum of 49 characters as per IATA and ATA Resolutions. High Level Description NOTE In the event the implementation of this feature requires a product outage, advance notification pertaining to the outage will be sent by the TTO Service Desk. Product Action No Action Required Required Terminal Emulation Galileo Desktop GWS (Galileo Web Services)** Product Affected Galileo Structured Data Apollo Structured Data ML Select** Galileo Fares Interface (GFI)** Electronic Ticketing EDIFACT MIR Developer Advisory Required Yes Send 90 Day Advisory Yes **If action is required, a Developer Advisory will also be required.

2 Copyright 2008 Galileo International. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Galileo International. Trademarks Galileo International may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. The furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property rights except as expressly provided in any written license agreement from Galileo. All other companies and product names are trademarks or registered trademarks of their respective holders. Note about Examples All screen examples and other inserts associated with system output are provided for illustration purposes only. They are provided as illustrative examples of system functionality and are not meant to represent actual screen responses, fares or fare levels.

3 OVERVIEW In support of IATA s initiative to Simplify the Business through cost efficiencies and convenience; beginning 1 June 2008, 100% of tickets issued through the IATA Billing and Settlement Plan (BSP) will be electronic. ATA also supports the resolution requiring the issuance of E Tickets when an itinerary is eligible for electronic ticketing and it is technically and/or procedurally feasible. KEY FEATURES Increase Passenger Name Length in E Ticketing to a Maximum of 49 Characters DETAIL In response to reducing Electronic Ticketing occurrences of a Name Mismatch or a Vendor Unable to Process error resulting from a passenger name exceeding 33 characters including the slash ( / ) for the entire name field, an enhancement is being made to the TIF segment (name field) of the EDIFACT message to accept a maximum of 49 characters including the slash ( / ) for the entire name field, the maximum allowable by IATA and ATA. It is important to note that the ability to send more passenger name data in the TIF segment (name field) of the EDIFACT message does not mean that the carrier database can accept or store more than a specific number of characters. Current Sample Response of a Galileo Booking File with a 49 Character Name Field before Enhancement LHPZCG/02 DBKR C AG OCT 1.1 ROBERTGEORGEWILLIAMRICHARDSMITHJONES/CHARLESSAMMR 1. AA 87 Y 22OCT LHRORD HK O* E SU ** FILED FARE DATA EISTS ** >*FFí ** VENDOR LOCATOR DATA EISTS ** >*VLí FONE-LONT/ TKTG-T*DB 02OCT2116Z 02 AG **ALERT - ELECTRONIC TICKETING TRANSACTION CANCELLED ELECTRONIC TICKETING FAILED VENDOR MSG: NAME MISMATCH RECORD LOCATOR: >*LHPZCGí

4 Example of a Galileo Booking File with a 49 Character Name Field after Enhancement LHPVH8/02 DBKR C AG OCT 1.1ROBERTGEORGEWILLIAMRICHARDSMITHJONES/CHARLESSAMMR 1. IB 3162 Y 23OCT MADLHR HK O* E MO ** FILED FARE DATA EISTS ** >*FFí ** VENDOR LOCATOR DATA EISTS ** >*VLí ** SERVICE INFORMATION EISTS ** >*SIí ** TINS REMARKS EIST ** >*HTIí ** ELECTRONIC DATA EISTS ** >*HTEí FONE-LONT/ TKTG-T*DB 02OCT1804Z 02 AG Example of a Galileo TIF Segment (Name Field with 49 Characters) in EDIFACT after Enhancement UNB+IATA:1+1G+IB :1804+CCCF14' UNH+1+TKTREQ:98:1:IA' MSG+:130' ORG+1G:DEN :08Q+LON++T+GB+C103025' TAI+7733+C10302:B' RCI+1G:LHPVH8:1+1A:2MILKL:1' PTK+N ' EQN+01:TF+01:TD' IFT+4:39+LONDON+DOC PRODS JEN' TIF+ROBERTGEORGEWILLIAMRICHARDSMITHJONES+CHARLESSAMMR' MON+B:684.00:EUR+E:462.00:GBP+T:481.50:GBP' FOP+CK:3:481.50' TD++1.00:::QV+2.90:::RS+15.60:::YQ' IFT+4:15:G+MAD IB LON M875.93Y NUC875.93END ROE ' TKT :T:1:3' CPN+1:::E' TVL :0845+MAD+LHR+IB+3162:Y+J+01' RPI++OK' PTS++Y:3' EBD++20::W:K' UNT+20+1' UNZ+1+CCCF14'

5 Example of a Galileo Electronic Ticket Record (ETR) Display after Enhancement TKT: NAME: ROBERTGEORGEWILLIAMRICHARDSMITHJO ISSUED: 02OCT06 FOP:CHEQUE PSEUDO: 08Q PLATING CARRIER: IB ISO: GB IATA: USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPN OPEN IB 3162 Y 23OCT MADLHR 0845 OK Y 1 FARE EUR TA 1.00 QV TA 2.90 RS TA YQ TOTAL GBP EQUIV GBP MAD IB LON M875.93Y NUC875.93END ROE RLOC 1G LHPVH8 1A 2MILKL Note: No enhancements will be made to the Electronic Ticket Record (ETR) Display. IMPLEMENTATION TIMELINE 31 May 2008 ASSOCIATED PRODUCTS Electronic Ticketing Document Production GLOSSARY Update with a glossary of terms relevant to this advisory, if necessary. Term IATA ATA TIF EDIFACT Definition International Air Transport Association Airline Transport Association Traveler Information Electronic Data Interchange For Administration, Commerce, and Transport

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