Weblink Extending AeroCRS Solution to BSP Settlement 28-Feb Weblink Presentation 1

Size: px
Start display at page:

Download "Weblink Extending AeroCRS Solution to BSP Settlement 28-Feb Weblink Presentation 1"

Transcription

1 Weblink Extending AeroCRS Solution to BSP 28-Feb-2014 Weblink Presentation 1

2 Financial Services Expertise IATA processed $249 billion in BSP. $49.5 billion through IATA Clearing House $34.7 billion through IATA Currency Clearance Services $33.4 billion through IATA Cargo Account Systems Weblink Presentation 2

3 Financial Services Billing and Plan (BSP) Agent Accreditation Billing & BSP Sales Reporting Risk & Default Weblink Presentation 3

4 Financial Services Billing and Plan (BSP) Agent Accreditation Billing & Global distribution network 66,000 Travel BSP Agencies Accredited worldwide Strong Agency Accreditation Program Experienced and trained industry professional Sales Reporting Risk & Default Financial assessment Outsourced agent verification services Financial securities requirement Weblink Presentation 4

5 Financial Services Billing and Plan (BSP) Agent Accreditation Billing & One standard settlement solution for all the agency sales channels BSP High airlines and travel agencies adoption Covering all air related sales transactions Sales Reporting Risk & Default Agent commission distribution mechanism Sales data validation and processing Billing processing Sales collection and reconciliation Weblink Presentation 5

6 Agent Accreditation Billing & BSP Sales Reporting Risk & Default GDS Sales Process GDS Sales Report GDS RET DPC BSP Ticket Issuance Airline Remittance Clearing Bank Weblink Presentation 6

7 Agent Accreditation Billing & BSP Sales Reporting Risk & Default non-gds and ticketless sales Process GDS Sales Report GDS RET DPC Sales Report Weblink RET BSP Ticket Issuance Airline s Sales report Airline Ticket Issuance Remittance Airline s Portal Clearing Bank Airline s Sales Reporting Weblink Presentation 7

8 Financial Services Billing and Plan (BSP) Agent Accreditation BSP Immediate suspension for defaulted agency Reliable credit management with a collection rate of 99.9% Billing & Protects IATA members in case of violation of the Passenger Sales Agency Agreement or fraudulent practices Sales Reporting Risk & Risk & Default Default Weblink Presentation 8

9 Financial Services Billing and Plan (BSP) One standard reporting format DISH Detailed sales data reports supporting the revenue accounting processing Agent Accreditation BSP Billing & Strong distribution mechanisms BSPlink for agent communication and iinet for sales data file transfers. Sales Reporting Risk & Default Weblink Presentation 9

10 Financial Services Weblink WebLink is a reporting system that allows airlines to feed travel agency direct sales into the BSP systems for processing and settlement. DRASTICALLY REDUCE DISTRIBUTION COSTS Scale up your direct sales Scale down your cost Weblink Presentation 10

11 Adding the BSP to AeroCRS hosted Airlines Weblink Scope With one connection to Weblink, AeroCRS is providing for all the hosted airlines the access to the BSP, the most cost effective settlement of the industry. Weblink Presentation 11

12 Benefits for the AeroCRS Carriers The use of Weblink/BSP will improve the current airline s agency ticketing-to-settlement process and its efficiency. Improve the efficiency of the Agency Direct Solution. Access the BSP without the need of changing the ticketing system to ET or to be hosted on an 3rd party ET server. Reduce the settlement cost of the Agency Direct Sales. Reduce the GDS cost ($10 savings per ticket issued). One reporting process (one HOT file). Ability to report Tickets and EMDs. Weblink Presentation 12

13 Weblink functionalities One implementation for BSP worldwide deployment Two file formats are supported for the ticket sales: DISH RET 20.3 and TCN V4.05 BSPlink is the communication channel Transaction types accepted: Tickets (TKTT) Refund (RFND) Cancellations (CANX) Electronic Miscellaneous Document (EMD) only on DISH RET 20.3 format Forms of payment accepted: Cash (CA) Credit Card (CC) Exchange (EX) Pre-validation of transactions Transaction level rejections and roll-back options Card clearing services Direct sales tickets are issued using airline own ticket stock (airline s own form codes) as per the Passenger Services Conference Resolutions Weblink Presentation 13

14 Weblink benefits for airlines Scale down your cost Scale up your agency direct sales Reduce your settlement cost; Save a minimum of $ 10 per ticket issued compared to the GDS channel; Improve Travel Agency sales collection and processing; Tool easy to implement - one time setup. Increase your Sales and Distribution efficiency; Extend the advantages of the BSP to the your Direct Connect Sales; Enable a better deployment of alternative channels; Access a wide trusted IATA accredited travel agency network. Weblink Presentation 14

BEST PRACTICES GUIDE v1.0

BEST PRACTICES GUIDE v1.0 BEST PRACTICES GUIDE v.0 INTRODUCTION The ADM User Group (formerly known as the ADM Working Group) was established in 06 in accordance with the requirements set by the Passenger Agency Conference Steering

More information

Air France KLM ADM Policy In compliance with IATA resolution 850m

Air France KLM ADM Policy In compliance with IATA resolution 850m Applicable as per January 2015 issuances Air France KLM ADM Policy - Letter for external communication to Travel Agents In accordance with IATA resolution 850m 1. General Scope policies ensure fare rules

More information

AIR MADAGASCAR ADM POLICY

AIR MADAGASCAR ADM POLICY Page 1 sur 5 AIR MADAGASCAR ADM POLICY Agency Debit Memos ADM Air Madagascar Policy Update : 18 June 2014 Effective date: 01st July 2014 Background AIR MADAGASCAR publishes this document in order to provide

More information

ORENAIR ADM policy. Agent s commission - sum to be remitted to Agent as a full payment for the services rendered to Carrier.

ORENAIR ADM policy. Agent s commission - sum to be remitted to Agent as a full payment for the services rendered to Carrier. ОТКРЫТОЕ АКЦИОНЕРНОЕ ОБЩЕСТВО "ОРЕНБУРГСКИЕ АВИАЛИНИИ" Аэропорт, Оренбургский район, Оренбургская область, 460049, Российская Федерация тел.: +7 3532 67 65 80, факс +7 3532 54 13 14 ОГРН 1115658000754,

More information

NewGen ISS IATA EasyPay

NewGen ISS IATA EasyPay NewGen ISS IATA EasyPay A briefing document for PAPGJC V1.1, October 2016 Page 0 of 10 1. Refresher on IATA EasyPay Main features IATA EasyPay is a new industry payment method; its main features are the

More information

kulula.com Ticket Audit and Agent Debit Memo Policy Reference: 5/01/2014

kulula.com Ticket Audit and Agent Debit Memo Policy Reference: 5/01/2014 kulula.com Ticket Audit and Agent Debit Memo Policy Reference: 5/01/2014 Policy Title kulula.com Ticket Audit and Agent Debit Memo Policy Policy Reference Number 5/01/2014 Version 1 Author Deborah Verberne-Smith

More information

kulula.com Ticket Audit and Agent Debit Memo Policy

kulula.com Ticket Audit and Agent Debit Memo Policy kulula.com Ticket Audit and Agent Debit Memo Policy Policy Title Policy Reference Number 5/01/2014 Version 8 kulula.com Ticket Audit and Agent Debit Memo Policy Author Sunel Oelofse Original Create Date

More information

Air France KLM ADM Policy In compliance with IATA resolution 850m

Air France KLM ADM Policy In compliance with IATA resolution 850m Applicable as from January 2018 issuances Air France KLM ADM Policy - Letter for external communication to Travel Agents In accordance with IATA resolution 850m 1. General Scope policies ensure fare rules

More information

Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2018 November 25

Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2018 November 25 Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2018 November 25 Table of Content 1. General Information 2 2. Reasons for ADMs 3 2.1. Bookings 3 2.2. Ticketing 5

More information

APPROVED BY: Director of the Sales Department of PJSC Aeroflot on May 30, 2016

APPROVED BY: Director of the Sales Department of PJSC Aeroflot on May 30, 2016 APPROVED BY: Director of the Sales Department of PJSC Aeroflot on May 30, 2016 ADM Policy of PJSC Aeroflot for Agents under Direct Agency Agreements, BSP Agents of All Countries (excluding Russia, CIS*,

More information

Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2016 August, 23

Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2016 August, 23 Condor Flugdienst GmbH Thomas Cook Group Airlines Agency Debit Memo (ADM) Last updated: 2016 August, 23 Table of Content 1. General Information 2 2. Reasons for ADMs 3 2.1. Bookings 3 2.2.Ticketing 5 3.

More information

Finnair Payment Policy

Finnair Payment Policy Finnair Payment Policy 2018 Table of Contents 1 Finnair Payment Policy... 2 2 Credit Cards... 2 2.1 Credit Card Fees... 3 2.2 Credit Card Chargebacks... 3 3 Cash... 3 4 EasyPay... 4 5 Alternative Transfer

More information

FAQs. 100% Electronic Ticketing. Frequently Asked Questions

FAQs. 100% Electronic Ticketing. Frequently Asked Questions FAQs 100% Electronic Ticketing Frequently Asked Questions Index 1. THE 100% ELECTRONIC TICKETING INITIATIVE...4 1.1 Where is the deadline coming from?...4 1.2 To whom does it apply?...4 1.3 When is the

More information

Air France KLM ADM Policy In compliance with IATA resolution 850m

Air France KLM ADM Policy In compliance with IATA resolution 850m Applicable as per January 2017 issuances - In accordance with IATA resolution 850m Country - Ukraine 1. General Scope policies ensure fare rules and other agreements between the Travel Agent and AFKL are

More information

BLUE PANORAMA AIRLINES POLICY ON AGENT DEBIT MEMO (ADM)

BLUE PANORAMA AIRLINES POLICY ON AGENT DEBIT MEMO (ADM) BLUE PANORAMA AIRLINES POLICY ON AGENT DEBIT MEMO (ADM) ADM Policy Background Blue Panorama Airlines considers you as our key partners in business. We seek your support and cooperation to effectively implement

More information

NewGen ISS Airline FAQ

NewGen ISS Airline FAQ NewGen ISS Airline FAQ What is NewGen ISS? NewGen ISS (New Generation of IATA Settlement Systems) is a programme designed to modernize the current BSP, delivering more choice and flexibility to Travel

More information

Lufthansa Canada. Handling of non eticket eligible sales as of 01 st June Version 1 23MAY2008

Lufthansa Canada. Handling of non eticket eligible sales as of 01 st June Version 1 23MAY2008 Lufthansa Canada Handling of non eticket eligible sales as of 01 st June 2008 Version 1 23MAY2008 1 1 Introduction The purpose of this document is to inform you about the LH policy concerning general ticket

More information

NewGen ISS. Travel Agent Readiness Guide. February 2018 Version 1.0

NewGen ISS. Travel Agent Readiness Guide. February 2018 Version 1.0 NewGen ISS Travel Agent Readiness Guide February 2018 Version 1.0 Page 2 of 34 CONTENT The end-to-end process... 12 Airlines participating to IATA EasyPay... 16 Accreditation Models... 19 Remittance Holding

More information

ADM Policy Ticketing Audit Scope Including But Not Limited To

ADM Policy Ticketing Audit Scope Including But Not Limited To GOL Airline s Debit Memo Policy From July 2016, GOL Linhas Aéreas Inteligentes follows below guidelines for ADMs issuance. The ADM serves to notify an Agent that unless there is some justification to the

More information

Since its launch in 1971, IATA s Billing and Settlement Plan has successfully facilitated the distribution and settlement of customer funds between

Since its launch in 1971, IATA s Billing and Settlement Plan has successfully facilitated the distribution and settlement of customer funds between 1 Since its launch in 1971, IATA s Billing and Settlement Plan has successfully facilitated the distribution and settlement of customer funds between travel agents and airlines. 2 The BSP systems makes

More information

Ticketing and Booking Data

Ticketing and Booking Data Ticketing and Booking Data Jim Ogden January 9, 2018 Agenda The booking and ticketing process What s available in the booking and ticketing data How to use booking and ticketing data? Summary The booking

More information

BSP Manual for Agents

BSP Manual for Agents BSP Manual for Agents NewGen ISS Edition 1 Effective 1 March 2018 Table of Contents Chapter 1: The Billing & Settlement Plan... 4 Chapter 2: BSP Agents/Airlines Relations (Governance)... 11 Chapter 3:

More information

SAS ADM Policy. BSP countries

SAS ADM Policy. BSP countries SAS ADM Policy BSP countries June 2018 SAS policy for Agency Debit Memos (ADMs) In accordance with IATA resolution 850m. SAS performs an audit on all issued SK documents. The aim of the audit is to ensure

More information

Amadeus Virtual MCO. Reservation Platform Ticketing & Payment Amadeus IT Group SA

Amadeus Virtual MCO. Reservation Platform Ticketing & Payment Amadeus IT Group SA Amadeus Virtual MCO Reservation Platform Ticketing & Payment 1 Amadeus Virtual MCO Amadeus Virtual MCO introduction Amadeus Virtual MCO features and benefits Amadeus Virtual MCO example Amadeus Virtual

More information

Use and issuance of Air Burkina e-tickets

Use and issuance of Air Burkina e-tickets Use and issuance of Air Burkina e-tickets Table of contents 1. E-tickets only from 1 June 2008 in IATA BSPs 2. 2J Ticket Issue Policy 3. Rebooking /Collecting change fees on Air Burkina 3.1 Revalidation

More information

Virgin Atlantic Airways Limited Global BSP Agency Debit Memo Policy

Virgin Atlantic Airways Limited Global BSP Agency Debit Memo Policy Virgin Atlantic Airways Limited Global BSP Agency Debit Memo Policy Introduction In accordance with IATA Resolution 850m, the Virgin Atlantic Airways Ltd Global BSP Agency Debit Memo Policy clarifies the

More information

Use and Issuance of Transaero Airlines e-tickets

Use and Issuance of Transaero Airlines e-tickets 1 Date: 29.05.2008 Attn.: All concerned Note: Additionally see the attachment "Documents uploaded via this facility in no way represent an opinion or policy of BSPlink Management or of IATA. The information

More information

Use and Issuance of Bahamasair E-Tickets

Use and Issuance of Bahamasair E-Tickets Use and Issuance of Bahamasair E-Tickets The purpose of this instruction is to provide guidance on the use and issuance of Bahamasair e-tickets on and after 1 June 2008, when paper tickets are eliminated

More information

Air France KLM ADM Policy In compliance with IATA resolution 850m

Air France KLM ADM Policy In compliance with IATA resolution 850m Applicable as from January 2018 issuances Air France KLM ADM Policy - Letter for external communication to Travel Agents In accordance with IATA resolution 850m The monetary amounts will be collected in

More information

GOL Airline s Debit Memo Policy

GOL Airline s Debit Memo Policy GOL Airline s Debit Memo Policy From July 2016, GOL Linhas Aéreas Inteligentes follows below guidelines for ADMs issuance. The ADM serves to notify an Agent that unless there is some justification to the

More information

Going Global Overnight

Going Global Overnight Going Global Overnight Content Who we are Going Global Overnight with H1-Air What you get How it works Global Access Customers Network HRS Developments H1-Air in a Nutshell Hahn Air Systems (H1) Who we

More information

BSP Manual for Agents Local Procedures Chapter 14. Belgium & Luxembourg December 2011 English

BSP Manual for Agents Local Procedures Chapter 14. Belgium & Luxembourg December 2011 English BSP Manual for Agents Local Procedures Chapter 14 Belgium & Luxembourg December 2011 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in Belgium & Luxembourg. For all

More information

EL AL Agent Debit Memo (ADM) Policy for Russian Travel Agents

EL AL Agent Debit Memo (ADM) Policy for Russian Travel Agents EL AL Agent Debit Memo (ADM) Policy for Russian Travel Agents In an effort to eliminate unnecessary cost and effort for you as an agent and to offer our customers the best possible service, EL AL carefully

More information

ELECTRONIC MISCELLANEOUS DOUCMENT (EMD-A) FAQ TRAVEL AGENT GUIDE

ELECTRONIC MISCELLANEOUS DOUCMENT (EMD-A) FAQ TRAVEL AGENT GUIDE ELECTRONIC MISCELLANEOUS DOUCMENT (EMD-A) FAQ TRAVEL AGENT GUIDE Virgin Australia has implemented EMD-A (Associated) for the sale of various ancillary services. This is part of IATA s Simplifying the Business

More information

This policy is applicable to Qatar Airways staff and agents selling QR inventory.

This policy is applicable to Qatar Airways staff and agents selling QR inventory. Background Qatar Airways considers you as our key partners in business. We seek your support and cooperation to effectively implement our policy on Agent Debit Memos (ADMs). Therefore, Qatar Airways would

More information

New Distribution Capability

New Distribution Capability New Distribution Capability Pilot Participation Terms of Reference 1 Introduction and Background This document provides the general terms of reference for pilot participation. The NDC Pilot phase commenced

More information

Issue Date: 24 th June Agent Debit Memo QATAR AIRWAYS. Qatar Airways Policy on Agent Debit Memo (ADM) Version 2.

Issue Date: 24 th June Agent Debit Memo QATAR AIRWAYS. Qatar Airways Policy on Agent Debit Memo (ADM) Version 2. QATAR AIRWAYS Qatar Airways Policy on (ADM) Version 2.2 Page 1 of 11 TABLE OF CONTENTS 1. Background...3 2. Scope...3 3. Distribution...3 4. Legal position...3 5. Scope of ADM issuance/policy...4 6. ADM

More information

At the Heart of Enhancing Air Travel Experience

At the Heart of Enhancing Air Travel Experience At the Heart of Enhancing Air Travel Experience Airline Travelers to Get the Bigger, Better Deal IATA s new standard, NDC, is a bold move intended to modernize third-party distribution of products Abstract

More information

N APPROVED BY GENERAL DIRECTOR OF. NAC UZBEKISTAN AIRWAYS Agency Debit Memo Policy for All BSP Accredited Agents. (the Carrier )

N APPROVED BY GENERAL DIRECTOR OF. NAC UZBEKISTAN AIRWAYS Agency Debit Memo Policy for All BSP Accredited Agents. (the Carrier ) UZBEKISTAN ( Z ) airways Aviakompaniya direksiyasi O'ZBEKISTON RESPUBLIKASINING MILLIY AVIAKOMPANIYASI NATIONAL AIRLINE OF THE REPUBLIC OF UZBEKISTAN Board of directors Toshkent, GSP-100060 41, A m ir

More information

EMD ELECTRONIC MISCELLANEOUS DOCUMENT

EMD ELECTRONIC MISCELLANEOUS DOCUMENT EMD ELECTRONIC MISCELLANEOUS DOCUMENT INTRODUCTION The EMD is a new feature of the Electronic Miscellaneous Document (EMD) product. Its aim is to provide Amadeus travel agents with the list of airlines

More information

Farelogix Corporate Backgrounder. February 2014

Farelogix Corporate Backgrounder. February 2014 Farelogix Corporate Backgrounder February 2014 Copyright Farelogix 2014 farelogix.com CORPORATE BACKGROUNDER Founded in 1998, Farelogix Inc. is a recognized travel industry leader whose innovative technology

More information

JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN BSP MALAYSIA

JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN BSP MALAYSIA JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN BSP MALAYSIA In accordance to IATA Resolution 850m, Japan Airlines (JAL) hereby provides its Agency Debit Memo (ADM) Policy to

More information

Making YOUR Industry Data Available

Making YOUR Industry Data Available Making YOUR Industry Data Available Bryan Wilson DDS Project Director IATA IATA Commercial Strategy Symposium 2010 1 Data, data everywhere, but.. Airlines are data businesses Spoilt for choice But never

More information

AGENT DEBIT MEMO (ADM) POLICY ALITALIA

AGENT DEBIT MEMO (ADM) POLICY ALITALIA AGENT DEBIT MEMO (ADM) POLICY ALITALIA LEGAL HEAD OFFICE Via A.Nassetti ALFA Building 00054 Fiumicino (RM) Italia Tel. [+39] 06 6563 1 Share Capital 103,105,126.99 fully paid-up with registered office

More information

DCC Distribution Cost Charge Operative Guideline for Travel Agents

DCC Distribution Cost Charge Operative Guideline for Travel Agents DCC Distribution Cost Charge Principle, Handling Rules & Refund Procedures SWISS International Air Lines Ltd. Malzgasse15, 4052 Basel, Switzerland 1 DCC Distribution Cost Charge Principle, Handling Rules

More information

New Distribution Capability

New Distribution Capability New Distribution Capability Commercial User Guide Last updated: May 17 May 2017 Page 1 Contents Disclaimer... 3 Executive Summary... 4 What s new in this version?... 5 Definitions... 6 1. Introduction...

More information

BSP Manual for Agents Effective 1 June Edition

BSP Manual for Agents Effective 1 June Edition BSP Manual for Agents Effective 1 June 2009 2009 Edition BSP Manual for Agents Effective 1 June 2009 International Air Transport Association Montreal Geneva 2009 Edition NOTICE DISCLAIMER. The information

More information

Going global overnight

Going global overnight Going global overnight e-alliance Outsourcing indirect airline distribution e-alliance : Add revenue delegate complexity For airlines, selling worldwide is complex, costly and it creates risks. In markets

More information

IATA e-services Project

IATA e-services Project IATA e-services Project Regional e-services/emd Workshops 2011 Miami - 13 & 14 April 2011 David McEwen Manager, Passenger Interline Standards e-services (100% EMD) 1 COPYRIGHT IATA 2011 IATA e-services

More information

VARIBLE COMMISSIONS OVERVIEW

VARIBLE COMMISSIONS OVERVIEW VARIBLE COMMISSIONS OVERVIEW The BSPConnect Variable Commission System provides the airline with the ability to audit commissions. These may be simple or complex, based on route, agent and also: A. Commission

More information

REFUND POLICY & PROCEDURES

REFUND POLICY & PROCEDURES REFUND POLICY & PROCEDURES Page 1 TABLE OF CONTENTS ITEM INDEX PAGE 1. General Information 3 2. Types of Refunds 5 3. Refund Procedures 12 4. Turnaround Time of Refunds 14 Page 2 AIR BOTSWANA REFUND POLICY

More information

Nile Air Policy on Agent Debit Memo (ADM)

Nile Air Policy on Agent Debit Memo (ADM) Nile Air Policy on Agent Debit Memo (ADM) Background Nile Air considers you as our key partners in business. We seek your support and cooperation to effectively implement our policy on Agent Debit Memos

More information

Passenger Services Update ACH Revenue Accounting Committee By: Patty Edwards, Managing Director, Passenger Services

Passenger Services Update ACH Revenue Accounting Committee By: Patty Edwards, Managing Director, Passenger Services Passenger Services Update ACH Revenue Accounting Committee By: Patty Edwards, Managing Director, Passenger Services Adopted Effective Date: June 1, 2018 (unless otherwise noted) Resolution 30.97: Profiles

More information

Transport Clearing House, PJSC. Air Transport Settlement System (ATSS)

Transport Clearing House, PJSC. Air Transport Settlement System (ATSS) Transport Clearing House, PJSC Air Transport Settlement System (ATSS) Airlines from the following countries participate in Air Transport Settlement System*: The Russian Federation (42) Azerbaijan (1) Georgia

More information

UNIT TITLE: CONSTRUCT AND TICKET DOMESTIC AIRFARES

UNIT TITLE: CONSTRUCT AND TICKET DOMESTIC AIRFARES UNIT TITLE: CONSTRUCT AND TICKET DOMESTIC AIRFARES NOMINAL HOURS: UNIT NUMBER: UNIT DESCRIPTOR: This unit deals with skills and knowledge required to construct itineraries, cost airfares and issue documentation

More information

Amadeus Airlines Ancillary Services & - EMD. EL AL Policies for Amadeus Travel Agents

Amadeus Airlines Ancillary Services & - EMD. EL AL Policies for Amadeus Travel Agents Commercial Planning and Distribution Systems Division Reservation processes and procedures Amadeus Airlines Ancillary Services & - EMD EL AL Policies for Amadeus Travel Agents 30/01/2013 Table of Contents

More information

Air Italy GDS Efficiency Policy and Agency Debit Memo (ADM)

Air Italy GDS Efficiency Policy and Agency Debit Memo (ADM) Air Italy GDS Efficiency Policy and Agency Debit Memo (ADM) Dear Travel Agent Partner, With this document Air Italy publishes the updated policy on AGENCY DEBIT MEMO (ADM), with reference to the provisions

More information

AGENCY DEBIT MEMO (ADM) POLICY

AGENCY DEBIT MEMO (ADM) POLICY AGENCY DEBIT MEMO (ADM) POLICY Page 1 of 10 Introduction Travel service providers (Agents) along with representative associations and GDSs are partners of airlines in travel industry. Within the framework

More information

Cathay Pacific Airways. BSP Electronic Miscellaneous Document (EMD) for Travel Agents

Cathay Pacific Airways. BSP Electronic Miscellaneous Document (EMD) for Travel Agents Cathay Pacific Airways BSP Electronic Miscellaneous Document (EMD) for Travel Agents Prepared by: Sales & Distribution Last updated: Apr 2013 Version: 1.0 1 P a g e Table of Contents 1 Introduction...

More information

New Distribu,on Capability

New Distribu,on Capability New Distribu,on Capability IATA, Sébas,en Touraine Traveltrend Seminar - NBTA 2. September 2013 OSLO To represent, lead and serve the airline industry Outlook for profitability is improving slowly % revenues

More information

CERTIFICATE IN TRAVEL AGENCY OPERATIONS (CTAO) Term-End Examination December, 2009 BTOI-009 : FUNDAMENTALS OF TRAVEL AGENCY

CERTIFICATE IN TRAVEL AGENCY OPERATIONS (CTAO) Term-End Examination December, 2009 BTOI-009 : FUNDAMENTALS OF TRAVEL AGENCY CERTIFICATE IN TRAVEL AGENCY OPERATIONS (CTAO) I BTOI-009 I 00 CY) O O Term-End Examination December, 2009 BTOI-009 : FUNDAMENTALS OF TRAVEL AGENCY Time : 2 hours Maximum Marks : 60 Note : (i) No. of questions

More information

Agency Debit Memo Policy

Agency Debit Memo Policy Agency Debit Memo Policy In accordance with IATA Resolution 850m/830a, Nepal Airlines Corporation reserves the right to issue Agency Debit Memos to recover excessive GDS cost wastage. purpose of this document

More information

PKFARE & Our NDC Implementation Experience

PKFARE & Our NDC Implementation Experience PKFARE & Our NDC Implementation Experience 07 / 31 / 2018 1 About PKFARE Landscape Multi-GDS & Wholesaler Integration Multi Global & Local GDS Multi Global & Local Hotel Wholesaler Full Service Carriers

More information

BSP Manual for Agents Local Procedures Chapter 14. BULGARIA January 2008 English

BSP Manual for Agents Local Procedures Chapter 14. BULGARIA January 2008 English BSP Manual for Agents Local Procedures Chapter 14 BULGARIA January 2008 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in Bulgaria. For all other applicable BSP procedures

More information

Air India Ticketing procedures

Air India Ticketing procedures Air India Ticketing procedures New Ticketing Procedures 23 rd February, 2011 We are pleased to inform that Air India Ltd, the merged entity of AI-coded flights and IC-coded flights, will move to a single

More information

ADM POLICY AVIANCA BRASIL

ADM POLICY AVIANCA BRASIL AVIANCA BRASIL Prepared by Distribution Department OceanAir Linhas Aéreas S/A INDEX 1. OBJECTIVES... 4 2. GENERAL CONCEPTS... 4 3. WHAT IS A BOOKING?... 4 3.1. WHAT IS AN UNPRODUCTIVE BOOKING OR SEGMENT?...

More information

Procedures for Joining BSP China

Procedures for Joining BSP China Procedures for Joining BSP China The GDS BSP China uses: Travelsky (TravelSky Technology Limited) The DPC BSP China uses: ACCA(Accounting Center of China Aviation) The clearing bank BSP China uses: -------Cash

More information

New Distribution Capability (NDC)

New Distribution Capability (NDC) Together Let s Build Airline Retailing Accountable Document Validated official document (such as any type of an airline ticket, or a Standard Traffic Document (STD) or payment voucher) that has a value

More information

e-ticketing and QREX Course (Revision 01)

e-ticketing and QREX Course (Revision 01) e-ticketing and QREX Course (Revision 01) Address: 24 Alkeou St, Engomi P.O.Box 25326, 1308 Nicosia Cyprus Tel: 357-22664515, Fax: 357-22664502, SITA:NICXZCY e-mail:zenon@cyprusair.com.cy Copyright 2006

More information

The AD75/50 ACTA special offer is not eligible for travel agents holding IATA Travel Industry Designator Service # (TIDS).

The AD75/50 ACTA special offer is not eligible for travel agents holding IATA Travel Industry Designator Service # (TIDS). SPECIAL ACTA OFFER for AD75 REDUCED RATE AUTHORIZATION PARTICIPATING CARRIERS In Economy Class, AD75 authorization numbers entitle qualified agency personnel to a 75% reduction on applicable fares when

More information

Cathay Pacific Airways Dragonair. BSP Electronic Miscellaneous Document (EMD) for Travel Agents

Cathay Pacific Airways Dragonair. BSP Electronic Miscellaneous Document (EMD) for Travel Agents Cathay Pacific Airways BSP Electronic Miscellaneous Document (EMD) for Travel Agents Prepared by: Sales & Distribution Last updated: Mar 2014 Version: 1.5 1 P a g e Table of Contents 1 Introduction...

More information

PRIVATE AGREEMENT BETWEEN

PRIVATE AGREEMENT BETWEEN PRIVATE AGREEMENT BETWEEN MERIDIANA S.p.A. (Principal) and (Assignee), based in post-code address in the person of its legal representative Mr. tel. fax e-mail business licence/authorisation No. issued

More information

At the Heart of Simplified Operations

At the Heart of Simplified Operations At the Heart of Simplified Operations Embrace the New, Transform Processes, and Enrich Passenger Experience ONE Order to deliver exceptional passenger experience and effectively manage travel operations

More information

New Distribution Capability (NDC)

New Distribution Capability (NDC) New Distribution Capability (NDC) Background What is NDC NDC brought to life The end-to-end scope Progress to date and roadmap How you can benefit Topics covered From Flight Distribution Travel agents

More information

JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN ARC USA

JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN ARC USA JAPAN AIRLINES AGENCY DEBIT MEMO POLICY AND PROCEDURE FOR TRAVEL AGENTS IN ARC USA In accordance with IATA Resolution 850m, Japan Airlines (JAL) hereby revises its Agency Debit Memo (ADM) Policy to be

More information

BSP Manual for Agents Local Procedures Chapter 14. KAZAKHSTAN April 2011 English

BSP Manual for Agents Local Procedures Chapter 14. KAZAKHSTAN April 2011 English BSP Manual for Agents Local Procedures Chapter 14 KAZAKHSTAN April 2011 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in Kazakhstan. For all other applicable BSP procedures

More information

New Payment Systems. Eric Leopold Director FDS Transformation

New Payment Systems. Eric Leopold Director FDS Transformation New Payment Systems Eric Leopold Director FDS Transformation This update highlights the evolution of customer and partner expectations in payment and the new systems that IATA is developing to support

More information

MIRAMAR, Fla., April 29, 2015 (GLOBE NEWSWIRE) -- Spirit Airlines, Inc. (Nasdaq:SAVE) today reported first quarter 2015 financial results.

MIRAMAR, Fla., April 29, 2015 (GLOBE NEWSWIRE) -- Spirit Airlines, Inc. (Nasdaq:SAVE) today reported first quarter 2015 financial results. April 29, 2015 Spirit Airlines Announces First Quarter 2015 Results; Adjusted Net Income Increases 87.1 Percent to $70.7 Million and Pre-Tax Margin Increases 900 Basis Points to 22.7 Percent MIRAMAR, Fla.,

More information

Concur Travel: Post Ticket Change Using Sabre Automated Exchanges

Concur Travel: Post Ticket Change Using Sabre Automated Exchanges Concur Travel: Post Ticket Change Using Sabre Automated Exchanges Travel Service Guide Applies to Concur Travel: Professional/Premium edition TMC Partners Direct Customers Standard edition TMC Partners

More information

Violation Queue and involuntary rerouting procedure. By WorldTicket A/S C O N F I D E N T I A L

Violation Queue and involuntary rerouting procedure. By WorldTicket A/S C O N F I D E N T I A L Violation Queue and involuntary rerouting procedure By WorldTicket A/S Author: Ver.: [INSERT] [INSERT] C O N F I D E N T I A L Suppose you have made a time change in the schedule, or cancelled one or several

More information

CASS & Airline User Manual

CASS & Airline User Manual CASSLink AWB Stock Management System CASS & Airline User Manual Version 2.11 (for CASSLink Version 2.11) Version 2.11 1/29 March 2009 CASSLink Stock Management Table of Contents Introduction... 3 1. Initialising

More information

BSP Manual for Agents Local Procedures Chapter 14. France August 2009 English

BSP Manual for Agents Local Procedures Chapter 14. France August 2009 English BSP Manual for Agents Local Procedures Chapter 14 France August 2009 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in France. For all other applicable BSP procedures

More information

The AD75/50 ACTA special offer is not eligible for travel agents holding IATA Travel Industry Designator Service # (TIDS).

The AD75/50 ACTA special offer is not eligible for travel agents holding IATA Travel Industry Designator Service # (TIDS). SPECIAL ACTA OFFER for AD75 REDUCED RATE AUTHORIZATION PARTICIPATING CARRIERS In Economy Class, AD75 authorization numbers entitle qualified agency personnel to a 75% reduction on applicable fares when

More information

NDC Change Readiness Guide

NDC Change Readiness Guide NDC Change Readiness Guide For Airlines Edition 3 International Air Transport Association Financial and Distribution Services, FDS Transformation October 2016 DISCLAIMER NOTICE The information contained

More information

Automated Baggage Rules (ABR): Effect on Revenue Accounting. 46 th IATA Revenue Accounting Meeting Breakout Session 9/13/2012

Automated Baggage Rules (ABR): Effect on Revenue Accounting. 46 th IATA Revenue Accounting Meeting Breakout Session 9/13/2012 IS Week 10-14 September 2012 46 th IATA Revenue Accounting Meeting Breakout Session Dave McEwen Manager, Airline Distribution Standards 11 October 2010 1 1 1 Automated Baggage Rules (ABR): Effect on Revenue

More information

Thank you to our sponsors!

Thank you to our sponsors! Thank you to our sponsors! Principal Sponsor - Networking Dinner Sponsor Principal Sponsors Gold Sponsor Silver Sponsor Bronze Sponsor IATA Business Travel Summit 2017 IATA Business Travel Summit 30 31

More information

AeroCRS Keynote. AeroCRS Corporate Update Mr. Meir Hadassi Turner AeroCRS CEO

AeroCRS Keynote. AeroCRS Corporate Update Mr. Meir Hadassi Turner AeroCRS CEO AeroCRS Keynote AeroCRS Corporate Update Mr. Meir Hadassi Turner AeroCRS CEO Welcome 2018 customers! Global Distribution Systems integrations Type A + Type B full integration with GDS Direct connection

More information

BSP Manual for Agents Local Procedures Chapter 14. United Kingdom January 2012 English

BSP Manual for Agents Local Procedures Chapter 14. United Kingdom January 2012 English BSP Manual for Agents Local Procedures Chapter 14 United Kingdom January 2012 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in United Kingdom. For all other applicable

More information

New Distribution Capability (NDC)

New Distribution Capability (NDC) New Distribution Capability (NDC) Together, Let s Build Airline Retailing NDC Leaderboard Information Pack Version 2.0 Contents 1. Description of the NDC Leaderboard... 2 2. NDC Leaderboard value proposition...

More information

SAMPLE RFP TEMPLATE - TRAVEL MANAGEMENT SERVICES

SAMPLE RFP TEMPLATE - TRAVEL MANAGEMENT SERVICES 1. AGENCY INFORMATION a. Overview: Provide a brief description of the agency including history, years in business, total sales and overview of client base, specifically any experience you have with university

More information

WORLD-WIDE BSP & ARC AGENTS USING SAA (083) EMDS

WORLD-WIDE BSP & ARC AGENTS USING SAA (083) EMDS WORLD-WIDE BSP & ARC AGENTS USING SAA (083) EMDS Effective 01 April 2018: 1. RSA VAT will increase from 14% to 15%. 2. Ticket revalidation will be restricted as per the fare rules. 3. Travel agents worldwide

More information

SWISS Policy Irregularity Handling Procedure for flight cancellations due to LH/4U pilot strike - for Travel Agents

SWISS Policy Irregularity Handling Procedure for flight cancellations due to LH/4U pilot strike - for Travel Agents SWISS Policy Irregularity Handling Procedure for flight cancellations due to LH/4U valid for the period 08-09SEP15 Re-booking, Re-issue & Refund Procedures SWISS International Air Lines Ltd. Malzgasse15,

More information

Paperless Aircraft Operations - IATA s Vision and Actions - Chris MARKOU IATA Operational Costs Management

Paperless Aircraft Operations - IATA s Vision and Actions - Chris MARKOU IATA Operational Costs Management Paperless Aircraft Operations - IATA s Vision and Actions - Chris MARKOU IATA Operational Costs Management IATA s Paperless Initiatives Passenger Reservations, Ticketing and Airport Processes e-ticketing

More information

Product information & MORE. Product Solutions

Product information & MORE. Product Solutions Product information & MORE Product Solutions Amadeus India s Ticket Capping Solution For Airlines Document control Company Amadeus India Department Product Management Table of Contents 1. Introduction...4

More information

Airline Retail Engine

Airline Retail Engine Airline Retail Engine Airline Retail Engine Architecture Airline Product Manager Admin GUI Product Box NDC API 17.2 Shopping- & Booking-Engine Offer Store Offer Design AdminDB - Products - Services - Rich

More information

KUWAIT AIRWAYS - ADM POLICY

KUWAIT AIRWAYS - ADM POLICY KUWAIT AIRWAYS - ADM POLICY In an effort to eliminate unnecessary cost and efforts as an agent and to offer our customers the best possible services Kuwait Airways reviews all reservation and ticketing

More information

New Distribution Capability. Commercial User Guide 2018

New Distribution Capability. Commercial User Guide 2018 New Distribution Capability Commercial User Guide 2018 Contents Disclaimer 3 Definitions 3 Executive Summary 4 What s new in this version? 4 1. Introduction 5 1.1 What is British Airways NDC? 5 1.2 What

More information

IATA e-services Project

IATA e-services Project IATA e-services Project AFRAA e-services/emd Workshop Nairobi 28 th of March 2012 Sébastien Touraine Project Manager, e-services e-services (100% EMD) 1 COPYRIGHT IATA 2012 IATA Geneva team proud to be

More information

Supports full integration with Apollo, Galileo and Worldspan GDS.

Supports full integration with Apollo, Galileo and Worldspan GDS. FEATURES GENERAL Web-based Solution ALL TRAVELPORT GDS Supports full integration with Apollo, Galileo and Worldspan GDS. GRAPHICAL INTUITIVE WEB EXPERIENCE Intuitive web experience for both GDS expert

More information

All passengers travelling with reduced rate tickets can be off-loaded in oversell situation.

All passengers travelling with reduced rate tickets can be off-loaded in oversell situation. AD75/50 (POINT OF SALE INTERNATIONAL) AGENCY REDUCED RATE AUTHORIZATION 2018 PROGRAM FLYING ON AIR CANADA, AIR CANADA ROUGE AND AIR CANADA EXPRESS ONLY Participating carriers In Economy Class, AD75 promotion

More information