Air Extras - Fulfillment

Transcription

1 Air Extras - Fulfillment Quick Reference H O W D O I F U L F I L L ( P U R C H A S E ) A I R E X T R A S? Once you sell Air Extras, the system stores the items in the PNR AE field. (Use *AE, *AES to display each, or *AE*AES to display both simultaneously.) When you display the AE field, each Air Extras Item displays an indicator - Type - which the system uses to determine which fulfillment method you should follow for the purchase of that specific Air Extras item. Note: See the Fulfillment Methods section of this document for details on each method. *AE*AES ANCILLARY SERVICES 1.SEAT CHOICE 1.1 GREEN/PEGGY STATUS HN1/REQUESTED AMOUNT USD 1.39US TOTAL USD FLIGHT - US0357Y25JANPHXLAS DOC/CF CPN 01 ANCILLARY SERVICES 1.SEAT CHOICE 1.1 GREEN/PEGGY GROUP - SA SSR - RFIC - A RFISC -0B5 TYPE - 4 WAIVE - ETKT - CPN - REFUND - COMMISSION - TRAVEL DATE DDMMMYY TO DDMMMYY GUARANTEED - PURCHASE BY - 31JUL12/0059 TKT - N TAX EXEMPT Y Type Description Fulfillment Type 1 Requires fulfillment via -S, (S = Standalone) -S Used for collection of miscellaneous charges that the carrier does not lift with an electronic ticket, for example, group deposits. 2 Requires fulfillment via -A, (A = Associated to an electronic ticket) -A Used for flight related services, such as Air Extras. The carrier lifts coupons of the -A with the associated electronic ticket flight coupon(s). 3 Requires fulfillment via -S referencing an electronic ticket -S Used for collection of miscellaneous charges and references an electronic ticket, for example, a reservation change that requires an exchange of an old ticket for a new ticket and includes a reservation change fee. 4 Direct Fulfillment Used to fulfill Air Extras or miscellaneous charges for those airlines requiring Direct Fulfillment. Requires you to enter the issuance format, which sends the purchase information to the carrier who then processes the payment. The Sabre system does not issue an document, however the system does update the PNR items to show as Fulfilled (purchased). Note: When fulfilling Air Extras, you may only fulfill one type at a time. If the selected Air Extras items are a mix of types, you receive the following error response: PLEASE AE SELECT - AND DIRECT FULFILLMENT NOT COMPATIBLE Air Extras - Fulfillment Quick Reference Page 1

2 W H E N M U S T I F U L F I L L ( P U R C H A S E ) T H E A I R E X T R A S? You must issue payment for the Air Extras before the PURCHASE BY date shown in the *AES. If you do not issue payment by the PURCHASE BY time, the following happens: Carrier may cancel your booked Air Extras. When you enter the W#*AE(AE item number) format, you receive the error response of VERIFY SELECTED AE ITEMS PAST TIME LIMIT. At this point, you must cancel the Air Extras out of the PNR and make a new Air Extras request. *AES ANCILLARY SERVICES 1.SEAT CHOICE 1.1 GREEN/PEGGY GROUP - SA SSR - RFIC - A RFISC -0B5 TYPE - 4 WAIVE - ETKT - CPN - REFUND - COMMISSION - TRAVEL DATE DDMMMYY TO DDMMMYY GUARANTEED - PURCHASE BY - 31JUL12/0059 TKT - N TAX EXEMPT Y F U L F I L L M E N T M E T H O D S There are currently two ways to fulfill Air Extras: 1. Direct Fulfillment with the participating airline; where the issuing airline processes the payment authorization and supporting document. 2. Electronic Miscellaneous Document Fulfillment (-A or -S), where you issue a document and process the payment through your regional reporting agencies (ARC, BSP, etc.). Direct Fulfillment allows you to complete a purchase request (send an message to the carrier for payment) for an Air Extras where the issuing airline processes the payment authorization and supporting document. Direct Fulfillment requires: A completed PNR with an air itinerary which includes confirmed Air Extras items, pending payment. Form of Payment as Credit Card. Credit cards are the only acceptable form of payment for Direct Fulfillment. Airline participation - The airline on which you confirm the Air Extras item identifies and controls how their confirmed Air Extras are fulfilled based upon their participation level. You may find this information in the airline s Air Extras Fulfillment Profile Display the Air Extras Fulfillment Profile for an airline Note: If the 1S status is INACTIVE when you enter the fulfillment format, you receive this error: UNABLE CARRIER DOES NOT SUPPORT AIR EXTRA FULFILLMENT FOR 1S 1S - Sabre WAEP*(2-character airline code) WAEP*XX WAEP*XX«AIR EXTRA FULFILLMENT ASSOCIATE PROFILE AIRLINE - XX AIRLINE NAME DIRECT FULFILLMENT WITH AIRLINE VIA XML STATUS - 1S - ACTIVE 1B - INACTIVE 1F - INACTIVE ISSUE XML - YES You MUST enter the format to issue the regardless of the type, including Direct Fulfillment! If you do not enter the format(s) below, you have not purchased the Air Extras and it is subject to cancellation. Issue purchase ( message sent to carrier, no document prints) Note: The status of the AE item must be HD (confirmed, pending payment). You may add additional qualifiers such as multiple AE items, validating airline, commission, etc. W *AE(AE item number) W *AE1 Response: OK AIR EXTRAS FULFILLED Air Extras - Fulfillment Quick Reference Page 2

3 With Form of Payment Credit cards are the only acceptable form of payment for Direct Fulfillment. Two forms of payment are not allowed for issuance When using credit card form of payment, the system obtains an authorization code for the total of all s you are issuing in that transaction. Form of payment must be present in the W entry, the PNR 5- field, or the *FOP field. Your agency must have the Passenger Name Association (PNAPNR) edit active in your Travel journal Record (TJR) to use this field. See the Format Finder help system for more information. Important Notes: W *AE(AE item number(s) to fulfill) F(form or payment) W *AE1 F*AX /1216 Or W *AE(AE item number(s) to fulfill) F*FOP(form or payment item number from *FOP field) W *AE1 F*FOP2 Note: See the PNR Passenger Association quick reference for more information on the PNR form of payment (FOP) field. Direct Fulfillment supports the issuance entry only. The system does not generate an document with the message. You MUST still enter the issuance format in the Sabre system to purchase the Air Extras. However, you do not receive an document. The system does not process or report documents through regional reporting agencies (ARC, BSP, etc.) The airline processes the documents. Since the system issues no document: You do not need to designate your printer prior to issuing the purchase message. You cannot display the airline issued document. You cannot exchange, refund and/or void using the Sabre system exchange, refund, and void functionality. The system does not generate automated accounting lines or create interface (back office) messages. You may enter a manual supply accounting line (AC*SUP) to send the interface message to the back office. If you do not add a manual accounting line, the system updates the itinerary documents only; invoice documents do not reflect the Direct Fulfillment without a manual accounting line. The system does update PNR ticket history to reflect Direct Fulfillment. Display AE field in PNR with the updated response from the carrier *AE«ANCILLARY SERVICES 1.SEAT CHOICE 1.1 GREEN/PEGGY STATUS - HI1/FULFILLED AMOUNT USD 1.39US TOTAL USD FLIGHT - US0357Y25JANPHXLAS DOC/CF CPN 01 Air Extras - Fulfillment Quick Reference Page 3

4 Fulfillment allows you to issue electronic non-flight vouchers to purchase Air Extras. You can issue s at any time before travel for refundable value or the collection of miscellaneous charges, which are either related to a specific flight (for example Air Extras items), or standalone (for example, a car rental voucher). An associated (-A) is an issued for the collection of miscellaneous charges/fees that are to be lifted with electronic ticket flight coupon(s). Each coupon of the -A is associated to a flight coupon. Multiple -As can be associated to an electronic ticket. One Air Extras (AE) item cannot be fulfilled with multiple s. However, one can fulfill multiple AE items. Each coupon represents one AE item. Important Note: Some airlines, for example EL AL (LY), do not permit you to issue multiple AE items on the same. For example, if you book two baggage Air Extras, you must issue separate s: *AE1 then *AE2. The value of the coupon is the value stored in the AE field for that item. This is the selling currency and value returned in the pricing response, which may or may not be your agency s local currency. See the Air Extras Shopping Formats quick reference for more information. All coupons in a single or conjunctive set must be in the same selling currency. Your agency must be authorized to ticket in the selling currency in order to fulfill the AE item. The Sabre system allows you to issue an until midnight the day after the carrier has confirmed the Air Extras item. The Sabre system does not cancel the confirmed Air Extras item unless the carrier sends a cancel message. Check the carrier s Air Extras Fulfillment Associate Profile [WAEP*(carrier code)] to verify that the validating carrier supports functionality. WAEP*NZ«AIR EXTRA FULFILLMENT ASSOCIATE PROFILE AIRLINE - NZ - AIR NEW ZEALAND ELECTRONIC MISCELLANEOUS DOCUMENT STATUS - 1S - ACTIVE 1B - INACTIVE 1F - INACTIVE MAX COUPONS PER - 16 ACCEPT - YES VOID LIST - YES REFUND - YES CANCEL REFUND - NO The indicator also displays in the in the BSP validating carrier table [W/BSP(country code)*], Miscellaneous Ticket Documents Allowed section to control whether documents can be issued in a particular BSP. W/BSPNZ*«BSP NZ --ELECTRONIC TICKETING ONLY-- ONLY DAY OF ISSUE VOIDS ALLOWED NET REMIT USING CODES ALLOWED AUTOMATED REFUNDS ALLOWED - REFUND NOTICE WILL PRINT WAIVER CODE ALLOWED AUTOMATED EXCHANGES ALLOWED QREX PLUS ALLOWED MISCELLANEOUS TICKET DOCUMENTS ALLOWED TWO FORMS OF PAYMENT ALLOWED PERMITTED INTERLINE CARRIERS 9W You can purchase ancillary services that require fulfillment via an -A only after you issue the electronic ticket. You must be designated to your hard copy printer to print plain paper documents when applicable. 1S - Sabre Issue electronic ticket Note: When a minimum of one AE item is in a status of HD (confirmed, pending payment) the system generates an alert to remind you to fulfill the AE items. The system does not display this alert when you ticket from an FP line. A second end transaction overrides this warning message it is informational only. Issue Note: The status of the AE item must be HD (confirmed, pending payment). Maximum 9 s (16 coupons maximum per ). W (ticketing qualifier) (ticketing qualifier) (ticketing qualifier) W AAA KP3 F*AX /1216 * CREDIT VERIFICATION IN PROGRESS OK ETR MESSAGE PROCESSED OK 6.6 AE ITEMS EXIST USE W# ENTRY TO FULFILL W *AE(AE item number(s) to fulfill) W *AE1 W *AE1-5 W *AE1/3/5 W *AE1-6«OK AIR EXTRAS FULFILLED Air Extras - Fulfillment Quick Reference Page 4

5 You may also enter the issuance format into an FP line. You may add the following qualifiers to the issue entry: Form of Payment Two forms of payment are not allowed for issuance Form of payment must be present in the W entry, the PNR 5- field, or the *FOP field. Your agency must have the Passenger Name Association (PNAPNR) edit active in your Travel journal Record (TJR) to use this field. See the Format Finder help system for more information. When using credit card form of payment, the system obtains an authorization code for the total of all s you are issuing in that transaction. Validating carrier All s issued in one transaction must be validated on the same validating carrier If you do not add a validating carrier, the default carrier is the owning carrier the carrier who filed the fee Commission (KP, K) Tax Exempt Commission percent is allowed for all agencies Commission amount is allowed for ARC and BSP Canada agencies Commission amount is allowed for BSP agencies if the Commission Default table shows the COMMISSION AMOUNTS ALLOWED indicator AE items that are commissionable cannot be on the same as AE items that are not commissionable You can exempt 2-character tax codes; codes with more than 2 characters receive an error. Notes: You can exempt up to 5 taxes in one entry. If you enter invalid tax codes the system does not present an error. Instead it issues the exempting only those tax codes which are valid. When you issue multiple s in the same entry and at the same time, exempt taxes; the system exempts taxes for all the AE items mentioned in the entry. W *AE(AE item number(s) to fulfill) F(form or payment) W *AE1 F*AX /1216 W *AE1-5 FCASH W *AE1/3/5 FCHEQUE Or W *AE(AE item number(s) to fulfill) F*FOP(form or payment item number from *FOP field) W *AE1 F*FOP2 Note: See the PNR Passenger Association quick reference for more information on the PNR form of payment (FOP) field. W *AE(AE item number(s) to fulfill) A(validating carrier) W *AE1-5 ANZ W *AE(AE item number(s) to fulfill) KP(commission percent) W *AE1 KP7 W *AE(AE item number(s) to fulfill) K(commission amount) W *AE1/3/5 K5.00 W *AE(AE item number(s) to fulfill) TE-(2-character tax code)/(2- character tax code) W *AE1 TE-GB/UB To exempt all taxes: W *AE(AE item number(s) to fulfill) TE W *AE1/3/5 TE WAEP*ZZ«Consult the Air Extras Fulfillment Associate Profile (WAEP*(carrier code)) to view the Air Extras group(s) for which you may not exempt taxes. When you add tax emptions to your issuance entry, the system updates PNR displays (*AE, *AES,*AEALL, WTDB*(item number), etc.) accordingly. EXEMPT TAXES NOT PERMITTED FOR GROUP CODES BG GT IE LG MD ML PT RO SA SB ST TS UN UP (Display condensed to show applicable section) Print Invoice/Itinerary Documents (DP) The MI qualifier is not permitted print invoice/itinerary (I/I) W *AE1 DP print itinerary only W *AE1-5 DPI print invoice only W *AE1-5 DPO print I/I Passenger Itinerary Receipt (PIR) W *AE1 DPE print both I/I and I/I PIR W *AE1-5 DPB Air Extras - Fulfillment Quick Reference Page 5

6 P N R U P D A T E S When you issue the ticket and, the system updates the following PNR fields. *T field Includes the electronic ticket number(s) (TE), an ME item and the number(s) for each the system issues Accounting lines AE field PNR History Displays an accounting line for the ticket and another for the There must be an itinerary segment in the PNR in order to invoice an accounting line You may also input a manual accounting line, see AC*HELP, AC* or ACR* for the formats and explanations. Displays the number, coupon number and changes the status from confirmed, pending payment (HD) to fulfilled (HI) The system logs the issuance entry to PNR history *T«TKT/TIME LIMIT 1.T-07MAY-ABC1*AKP 2.TE NZ MATHE/P ABC1*AKP 0806/07MAY*I 3.TE NZ MATHE/C ABC1*AKP 0806/07MAY*I 4.ME NZ MATHE/P ABC1*AKP 0807/07MAY A 5.ME NZ MATHE/P ABC1*AKP 0807/07MAY A 6.ME NZ MATHE/C ABC1*AKP 0807/07MAY A 7.ME NZ MATHE/C ABC1*AKP 0807/07MAY A 8.ME NZ MATHE/C ABC1*AKP 0807/07MAY A *PAC«ACCOUNTING DATA 1. NZ /.00/ / /ONE/CA 1.1MATHESON PETER MR/1/F/E 2. NZ /.00/ / /ONE/CA 1.2MATHESON CHASE MASTER/1/F/E 3. NZ / 0.00/ 20.00/ 0.00/ONE/CK 1.1MATHESON PETER MR/1/I/ 4. NZ / 0.00/ 20.00/ 0.00/ONE/CK 1.1MATHESON PETER MR/1/I/ 5. NZ / 0.00/ 20.00/ 0.00/ONE/CK 1.2MATHESON CHASE MASTER/1/I/ 6. NZ / 0.00/ 20.00/ 0.00/ONE/CK 1.2MATHESON CHASE MASTER/1/I/ 7. NZ / 0.00/ 50.00/ 0.00/ONE/CK 1.2MATHESON CHASE MASTER/1/I/ *AE«ANCILLARY SERVICES 1.SECOND CHECKED BAG 1.1 MATHESON/PETER MR STATUS - HI1/FULFILLED AMOUNT NZD TOTAL NZD FLIGHT - NZ0002V20MAYAKLLAX DOC/CF CPN SECOND CHECKED BAG 1.2 MATHESON/CHASE MASTER STATUS - HI1/FULFILLED AMOUNT NZD TOTAL NZD FLIGHT - NZ0002V20MAYAKLLAX DOC/CF CPN SECOND CHECKED BAG 1.1 MATHESON/PETER MR STATUS - HI1/FULFILLED AMOUNT NZD TOTAL NZD FLIGHT - NZ0001V28MAYLAXAKL DOC/CF CPN - 01 *HT«AT W PQ1 AT W *AE1-6 R- P ABC1 ABC1*AKP 1518/07MAY11 (partial display) Air Extras - Fulfillment Quick Reference Page 6

7 T I C K E T A N D E M D D I S P L A Y S Audit Trail - The system logs transactions to the audit trail. Display the current date s report Note: If more than 500 records are present, the DQB* response displays the first 500 records with no Total line. Use the follow-up entries below to display the remaining items Display next 500 DQB*/MD (can be repeated as necessary) Display previous 500 DQB*/MU Move to the first 500 DQB*/MT Move to the last batch DQB*/MB Use existing MD, MU, MB, and MT entries to navigate within the existing batch you have displayed. The Total Line displays only on the last page. DQB* DQB*«ABC1 07MAY11 REPORT TRAVELTOURS NUMBER COMMISSION AGENT ACT SINE TIME CURR AMOUNT PNR-IGVJKH MATHESON/CHASE MASTER AKP 0807 CA NZD PNR-IGVJKH MATHESON/CHASE MASTER AKP 0807 CA NZD PNR-IGVJKH MATHESON/CHASE MASTER AKP 0807 CA NZD PNR-IGVJKH MATHESON/PETER MR AKP 0807 CA NZD PNR-IGVJKH MATHESON/PETER MR AKP 0807 CA NZD PNR-EZLUZU WEST/SAMANTHA AK CA NZD PNR-EZLUZU WEST/BETTY AK CA NZD PNR-IGVWOW WEST/MARINELL HK CC NZD HK NZD V HK NZD V HK NZD V HK NZD V HK NZD V HK NZD V HK NZD V TOTAL DAILY SALES CASH/CHECK AMT CREDIT AMT NZD Sabre system ticket database - When you issue an, the system stores the image in the Sabre system ticket database. Display from the Sabre system ticket database: By *T item number WTDB*(*T item number) WTDB*3 By number WTDB*T( number) WTDB*T Notes: WTDB*4«SABRE ELECTRONIC MISCELLANEOUS DOCUMENT RECORD INV: CUST: PNR:IGVJKH : ISSUED:07MAY2011AKL PCC:ABC1 IATA: NAME:MATHESON/PETER MR FF: NAME REF: TOUR ID: FOP:CHECK CPN A/L BRDOFF DATE QTY AIR EXTRA STAT 1 NZ AKLLAX N/A 1 BAGGAGE OPEN BASE AMT USD15.00 TTL NZD20.00 EQUIV AMT NZD20.00 COMM:0 AKL NZ LAX END RFIC - C ENDORSEMENTS/RESTRICTIONS - REFUNDABLE TYPE ASSOCIATED ASSOCIATED ELECTRONIC TICKET NUM: Equivalent currency code and amount displays When you issue the -A, the display contains the associated electronic ticket number. CPN ASSOCIATION ETKT CPN CPN FEE CARRIER REFUND FOP SIMULT TKTG 1 1 NZ X Air Extras - Fulfillment Quick Reference Page 7

8 When you issue an -A, the system updates the associated electronic ticket image display with the document number(s) WTDB*2«SABRE TICKET RECORD PNR:IGVJKH TKT: ISSUED:07MAY2011AKL PCC:ABC1 IATA: NAME:MATHESON/CHASE MASTER FOP:CHECK CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 NZ 2 V 20MAY AKLLAX 2130 OK VAM1Y30 OPEN 2 NZ 1 V 28MAY LAXAKL 2130 OK VAM1Y30 OPEN FARE NZD TAX 20.00YR TAX 11.00IA TAX 28.00KK TAX 43.40US TAX 7.40YC TAX 9.40XY TAX 6.70XA TAX 3.40AY TAX 6.00XF TOTAL NZD COMM:.00 NONREF/NONEND/DATE CHANGES/PERMITTED/REROUTE NZD200 AKL NZ LAX671.80VAM1Y30 NZ AKL671.80VAM1Y30 NUC D ROE XFLAX4.5 EN ASSOCIATED : Airline s ticket database - You may also display the image in the carrier s ticket database. Unlike the WETR entry to display an ETKT, there is no entry for an enhanced display Display from the ticket database: By *T item number W*(*T item number) W*3 By number W*T( number) W*T Note: When you issue the -A, the display contains the associated electronic ticket number. W*4«ELECTRONIC MISCELLANEOUS DOCUMENT RECORD INV: CUST: PNR:IGVJKH : ISSUED:07MAY11 PCC:31D1 IATA: NAME:MATHESON/PETER MR FF: NAME REF: TOUR ID: FOP: CHECK CPN A/L BRDOFF DATE AIR EXTRA STAT 1 N/A AKLLAX N/A 1 BAGGAGE OPEN CPN SERVICE DETAIL 1 SECOND CHECKED BAG BASE TTL USD15.00 AKL NZ LAX END ASSOCIATED ELECTRONIC TICKET NUM: CPN ASSOCIATION ET CPN - CPN 1 1 TTL NZD20.00 EQUIV AMT NZD20.00 I N V O I C E A N D I T I N E R A R Y D I S P L A Y S DWLIST - The data that the system sends to the DWLIST when you issue a ticket and depends on how you issued the ticket and whether or not you included one of the DP/DIN formats in your entry. Note: If you issue a ticket and with an end transaction between the two transactions, the system creates two DWLIST items: one for the ticket transaction and another for the transaction. Example DWLIST (issue ETKT, no end transact, issue ) DWLIST«ITM CUSTOMER DOCUMENT PNR DK NBR DESIGN 07MAY 11 MATHESON/PET IGVJKH Z ETR 10 HANSEN/DAVID OYBQDO H10100 A 9 HANSEN/DAVID OYBQDO H10100 A ETR IT 8 HANSEN/LEE KZGLPU H10100 A IT 7 HANSEN/LEE KZGLPU H10100 A ETR P 6 HANSEN/SARA KZGHKI H10100 A (partial display) Item 6 - issued with DPB: 1st column - P, last column - Item 7 - Electronic ticket issued with DPI Item 8 - issued with DPI: 1st column - IT; last column - Item 9 - Electronic ticket issued with no DP Item 10 - issued with no DP: 1st column blank; last column Item 11 - Electronic ticket issued with no DP, then issued with no DP: 1st column blank (not printed); last column ETR Air Extras - Fulfillment Quick Reference Page 8

9 Invoice / itinerary documents - The system prints all confirmed AE items related to the air segments and passengers being printed on the I/I document, regardless if you have fulfilled the AE item or not. ITINERARY/INVOICE NO. PREPARED FOR: MATHESON/PETER MR MATHESON/CHASE MASTER 20 MAY 11 FRIDAY CONFIRMED AIR NEW ZEALAND FLIGHT NO: NZ2 ECONOMY DEPART: AUCKLAND AT: 2130 MULTI MEALS DEPART: INTERNATIONAL TERMINAL 12HR 15MIN DATE: 07 MAY 11 PAGE: 01 CONSULTANT: KP RECORD LOCATOR: IGVJKH ARRIVE: LOS ANGELES AT: 1445 AIRCRAFT: BOEING ARRIVE: TERMINAL 2 NON-STOP REF: AY37GH **AIR EXTRAS** MATHESON/PETER MR SECOND CHECKED BAG MATHESON/CHASE MASTER SECOND CHECKED BAG VIDEO GAMES PAID PAID PAID 28 MAY 11 SATURDAY CONFIRMED AIR NEW ZEALAND FLIGHT NO: NZ1 ECONOMY DEPART: LOS ANGELES AT: 2130 MULTI MEALS DEPART: TERMINAL 2 13HR 00MIN ARRIVE: AUCKLAND AT: 0530 AIRCRAFT: BOEING ARRIVAL DATE: 30 MAY 11 MONDAY **AIR EXTRAS** MATHESON/PETER MR SECOND CHECKED BAG MATHESON/CHASE MASTER SECOND CHECKED BAG VIDEO GAMES ARRIVE: INTERNATIONAL TERMINAL NON-STOP REF: AY37GH PAID PAID PAID AIRLINE TICKET NZ PSGR MATHESON PETER MR 1, ELEC TKT AIRLINE TICKET NZ PSGR MATHESON CHASE MASTE 1, ELEC TKT NZ PSGR MATHESON PETER MR AIR EXTRAS NZ PSGR MATHESON PETER MR AIR EXTRAS NZ PSGR MATHESON CHASE MASTE AIR EXTRAS NZ PSGR MATHESON CHASE MASTE AIR EXTRAS NZ PSGR MATHESON CHASE MASTE AIR EXTRAS SUB TOTAL 4, TOTAL AMOUNT DUE 4, Notes: Air Extras display immediately under the applicable air segment. They will always be the last line of the air segment data. Air Extras accounting lines display on the I/I document and the system adds the amount(s) to the trip total. The system may translate the header into other languages but the content data will be in English only If the value of the Air Extras is zero, the amount field displays as FREE with no PAID or UNPAID indicator The Fee Amount shown in the itinerary section is for informational purposes only Air Extras - Fulfillment Quick Reference Page 9

10 F U L F I L L M E N T P R O C E S S I N G D I F F E R E N C E S Fulfillment via Direct Fulfillment Issues ARC/BSP/TAT Document () * Updates document number in PNR *T field * Updates AE field STATUS * * Updates AE field DOC/CF * * Updates AE field CPN * Updates PNR ticket history * * Creates automated accounting lines * Can create manual accounting lines * * Updates agency Audit Trail (DQB*) * Updates Sabre system ticket database * Updates airline ticket database * Prints plain paper coupons * Updates Itinerary documents * * Updates Invoice documents * Creates Interface messages (IUR M2, M4, MG records) * Reported to ARC or BSP * Supports Exchanges Support Refunds * Support Voids * A D D I T I O N A L R E F E R E N C E S Additional quick references and interactive tutorials are available on the Web at under the Training menu. You may also find additional information in the Format Finder help system. Use these keyword combinations or formats in your Search request: Sell Air Extras Direct Fulfillment Fulfillment Air Extras - Fulfillment Quick Reference Page Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. 2.2