GALILEO. Guide for Booking and Ticketing H1-Air Partners. 1. Booking and Ticketing 1/5. General timetable search:

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1 1/5 General timetable search: Availability search for a special date: Fare display for H1 fare offerings for this market: >TT15JULGRURAO 15JUL16-11AUG16 MTWTFSS SAO PAULO /RIBEIRAO PRE GRU RAO 0800 ATR GRU RAO JJ *C GRU RAO 1230 ATR GRU RAO JJ *C GRU RAO 1750 ATR GRU RAO 2210 ATR 25JUL CGH RAO JJ *C 17JUL 24JUL CGH RAO JJ *C 16JUL CGH RAO JJ *C CGH RAO G G B VCP RAO AD4300 AT7 B...6. VCP RAO AD6946 E95 B VCP RAO AD4302 AT7 B 18JUL CGH RAO JJ *C 20JUL CGH RAO JJ *C VCP RAO AD4304 AT7 B...6. VCP RAO AD4354 AT7 B CGH RAO G B VCP RAO AD4306 AT7 B...6. VCP RAO AD4380 E95 B CGH RAO JJ *C VCP RAO AD2422 AT7 B...7 CGH RAO JJ *C CGH RAO JJ *C CGH RAO JJ *C VCP RAO AD4308 E95 B END OF DISPLAY >A15JULGRUARO/H1 /CARRIER DISPLAY* SU 15JUL SAO/RAO H1 1 GRU RAO 0800 Y4 ATR E 2 GRU RAO 1230 Y4 ATR E 3 GRU RAO 1750 Y4 ATR E 4 GRU GIG JJ3668 Y9 B9 E9 U9 S9 M9 H9 K9 G9 Q9#319C*E 5 RAO 2128 Y4 ATR E 6 GRU GIG JJ3530 Y9 B9 E9 U9 S9 M9 H9 K9 G9 Q9#320C*E 7 RAO 1604 Y4 ATR E >FDGRURAO15JUL/H1 SAO-RAO TUE-15JUL16 H1 **ADDITIONAL TAXES/FEES MAY APPLY** PUBLIC FARES CX FARE FARE C AP MIN/ SEASONS MR GI DT USD BASIS MAX 1 H KOW22 K + R WH 2 H LOW22 L + R WH 3 H EOW22 E + R WH 4 H TOW22 T + R WH 5 H UOW22 U + R WH 6 H ROW22 R + R WH Selection of a booking class: >01Y1 1. H Y 15JUL GRURAO HS O SU OFFER CAR/HOTEL >CALí >HOAí Hahn Air Service Desk Phone: service@hahnair.com For your local Hahn Air Systems contact please check on 1 /5 Aug. 2018

2 2/5 Creating a PNR for H1 flight: Generating GDS RLOC (1G): Retrieving H1 RLOC: 1. H Y 15JUL GRURAO HS O SU RCVD-P TKTG-T* 96CX2C/27 XDBKR C AG APR 1. H Y 15JUL GRURAO HK O* SU ** VENDOR LOCATOR DATA EXISTS ** >*VLí TKTG-T* >*VL VENDOR LOCATOR VLOC-H1*A5XM7V/20APR 1730 Automated pricing with plating on HR-169: >FQCHR PSGR FARE TAXES TOTAL PSG DES FQG 1 EUR ADT GUARANTEED AT TIME OF TICKETING GRAND TOTAL INCLUDING TAXES **** EUR **ADDITIONAL FEES MAY APPLY**SEE >FOí ADT RATE USED IN EQU TOTAL IS BSR 1USD EUR ADT LAST DATE TO PURCHASE TICKET: 23APR16 ADT FARE HAS A PLATING CARRIER RESTRICTION ADT E-TKT REQUIRED BAGGAGE ALLOWANCE ADT 2Z SAORAO BAGGAGE ALLOWANCE DATA NOT AVAILABLE CARRY ON ALLOWANCE H1 SAORAO CARRY ON ALLOWANCE DATA NOT AVAILABLE Displaying automated pricing: >*FFALL FQ1 - S1 AP 20APR16 27/AG >FQCHR/ET P1 HAHN/AIR ADT G 20APR16 * EUR FARE USD EQU EUR TAX 10.10BR TAX 23.35YQ TOT EUR ***ADDITIONAL FEES MAY APPLY*SEE>FO1í S1 FB-YOW22 BG- NB-15JUL NA-15JUL OP BY PASSAREDO 1 BG- 23KG PLATE ON 169/ NON REF LAST DATE TO PURCHASE TICKET: 23APR16 T S1/CHR/ET Please note: You may also use FQL to display the automated pricing. Adding a commission (0%) and form of payment (cash): >TMU1Z0/FS TICKET MODIFIERS UPDATED Hahn Air Service Desk Phone: service@hahnair.com For your local Hahn Air Systems contact please check on 2 /5 Aug. 2018

3 3/5 Issuing ticket: Retrieving the booking with ticket: >TKP ELECTRONIC TKT GENERATED TTL FARE EUR SUPPORTING DOCUMENTS GENERATED RECORD LOCATOR: >*96CX2C CX2C/27 XDBKR C AG APR 1. H Y 15JUL GRURAO HK O* SU ** FILED FARE DATA EXISTS ** >*FF ** VENDOR LOCATOR DATA EXISTS ** >*VL ** SERVICE INFORMATION EXISTS ** >*SI ** TINS REMARKS EXIST ** >*HTI ** ELECTRONIC DATA EXISTS ** >*HTE TKTG-T*XDB 20APR1742Z 27 AG Displaying the ticket from the booking: >*HTE OPEN H Y 15JUL GRURAO 1220 OK YOW22 1 NV15JUL NVA15JUL Generating Itinerary/ Invoice (i.e. ticket receipt) if not generated at the time of ticket issuance: Voiding the ticket: >TKPDID ITIN/INVOICE GENERATED RECORD LOCATOR: >*96CX2C OPEN H Y 15JUL GRURAO 1220 OK YOW22 1 NVB15JUL NVA15JUL >TRV/ TICKET NO CHANGED TO VOID STATUS Please note: Hahn Air / H1-Air policy only allows voiding of tickets within 24 hours of booking. Hahn Air Service Desk Phone: service@hahnair.com For your local Hahn Air Systems contact please check on 3 /5 Aug. 2018

4 4/5 Displaying the voided ticket: VOID H Y 15JUL GRURAO 1220 OK YOW22 1 NVB15JUL NVA15JUL Displaying ticket history: >*TEH HAHN AIR LINES ELECTRONIC TICKET HISTORY CPN ACTION CR FLT CLS DATE BRD OFF 1 VOID H Y 15JUL GRU RAO SAC 169MOCK54JEGG 15JUL16 : Z Cancelling booking by entering XI: ITINERARY CANCELLED > Hahn Air Service Desk Phone: service@hahnair.com For your local Hahn Air Systems contact please check on 4 /5 Aug. 2018

5 2. H1-Air Travel Details 5/5 You can view your booking details on mytrip.hahnair.com. To check your H1-Air Travel Details: enter the last name of the passenger enter the PNR Locator (GDS/H1 reservation code/airline locator) accept the Terms and Conditions click Search You will see the travel information for the passenger and can download/print it as a PDF or send it to multiple addresses. Hahn Air Service Desk Phone: service@hahnair.com For your local Hahn Air Systems contact please check on 5 /5 Aug. 2018