Travel Report Volume 19, Number 4 January 2011

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1 Travel Report Volume 19, Number 4 January 2011 IN THIS ISSUE: Ticket Profile... 2 Average Airfares... 2 Cost per Segment... 6 Cost per Mile... 8 Negotiated Airfares... 9 Market Fare Analysis Domestic City Pairs International City Pairs Summary of Audit Results Topaz Travel Report 4th Quarter, October December, 2010

2 Average Airfares Ticket Profile Percent of Segments Domestic International Ticket Profile Percent of Segments 2010 Domestic International *See fare basis definitions on page 12. Domestic Airfares The average cost per domestic PNR decreased from $534 in the 3rd quarter of 2010 to $467 in the 4th quarter of The average cost per domestic PNR for 2010 was $508, up from $480 in International Airfares The average cost per international PNR for the 4th quarter of 2010 was $1,846, up from $1,718 in the 3rd quarter of The average cost per international PNR for 2010 was $1,952, up from $1,865 in Topaz Travel Report 4th Quarter, October December, 2010

3 Average Airfares Average Domestic PNR Price Average Domestic PNR Price 2008, 2009, 2010 Jan $468 $466 $446 Feb $487 $429 $530 Mar $521 $437 $498 Apr $530 $428 $531 May $566 $511 $538 Jun $633 $488 $578 Jul $578 $575 $570 Dollars Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Aug $531 $464 $ Sep $485 $436 $562 Oct $505 $452 $455 Nov $526 $486 $475 Dec $428 $470 $498 Average International PNR Price Jan $2,117 $4,841 $2,463 Feb $1,859 $2,189 $1,678 Average International PNR Price 2008, 2009, 2010 Mar $1,978 $1,415 $1,894 Apr $2,586 $ 939 $2,438 Dollars Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec May $2,002 $2,088 $3,060 Jun $2,081 $2,333 $1,896 Jul $2,235 $1,379 $1,545 Aug $2,490 $1,610 $1,247 Sep $2,176 $1,739 $1,998 Oct $1,988 $1,465 $2, Nov $2,917 $2,440 $1,691 Dec $2,711 $2,604 $1,533 3 Topaz Travel Report 4th Quarter, October December, 2010

4 Average Airfares Percent of Change Comparison Percent of Change Comparison Average Cost Per Domestic PNR % Change Average Cost Per International PNR % Change 2006 to 2007 $470 $ % 2007 to 2008 $470 $ % 2008 to 2009 $522 $ % 2009 to 2010 $480 $ % 3Q10 to 4Q10 $534 $ % 4Q09 to 4Q10 $473 $ % 2006 to 2007 $1,666 $2, % 2007 to 2008 $2,112 $2, % 2008 to 2009 $2,174 $1, % 2009 to 2010 $1,865 $1, % 3Q10 to 4Q10 $1,718 $1, % 4Q09 to 4Q10 $2,040 $1, % 4 Topaz Travel Report 4th Quarter, October December, 2010

5 Average Airfares Average Cost per PNR by Corporate Air Volume Domestic International Average Cost per PNR by Corporate Air Volume 2010 Domestic International 5 Topaz Travel Report 4th Quarter, October December, 2010

6 Cost per Segment Cost per Segment by Fare Basis Domestic $1,200 $1,000 $800 $600 $400 $200 $ NR PRO YD GOV NEG D FEG BEG FD C Fare Basis * Cost per Segment by Fare Basis International $4,000 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 $500 $ ,063 2,340 2,802 3,607 NR Y AP NEG PP D GOV YD PRO F C BEG FD FEG Fare Basis* *See fare basis definitions on page Topaz Travel Report 4th Quarter, October December, 2010

7 Cost per Segment Average Cost per Domestic Segment by Airport SEA $ 185 DFW $ 271 SFO $ 266 CVG $ 291 LAX $ 222 LGA $ 201 DEN $ 188 ATL $ 220 ORD $ 232 BOS $ 207 Average Cost per International Segment by Airport SEA $ 741 MIA $ 808 SFO $1,778 LHR $ 949 LAX $1,457 CDG $ 860 ORD $1,371 HKG $1,473 DFW $1,363 MEX $ 344 JFK $2,274 SYD $ 659 ATL $1,382 NRT $2,666 Average Cost per Domestic Segment by Airport 2010 SEA $ 241 DFW $ 290 SFO $ 289 CVG $ 283 LAX $ 273 LGA $ 223 DEN $ 205 ATL $ 232 ORD $ 231 BOS $ 259 Average Cost per International Segment by Airport 2010 SEA $1,271 MIA $ 894 SFO $1,741 LHR $1,088 LAX $1,765 CDG $ 904 ORD $1,425 HKG $1,686 DFW $1,504 MEX $ 399 JFK $1,952 SYD $ 649 ATL $1,616 NRT $2,428 7 Topaz Travel Report 4th Quarter, October December, 2010

8 Cost per Mile Cost per Mile by Fare Basis Domestic $0.80 $0.60 $0.40 $0.20 $ GOV PRO NR NEG YD D BEG FEG FD C Fare Basis * Cost per Mile by Fare Basis International $1.00 $0.80 $0.60 $0.40 $ $0.00 GOV PP NR NEG D Y PRO YD BEG C AP F FEG FD Fare Basis* *See fare basis definitions on page Topaz Travel Report 4th Quarter, October December, 2010

9 Negotiated Airfares Average Percent of Domestic Negotiated Discount by Corporate Air Volume Average Percent of International Negotiated Discount by Corporate Air Volume 28.7% 27.6% 10% 8% 6% 4% 2% 0% 7.0% 5.5% 5.7% 4.8% Corporate Air Volume in Millions 30% 25% 20% 15% 10% 5% 0% 23.3% 21.6% 17.3% Corporate Air Volume in Millions Average Percent of Domestic Negotiated Discount by Corporate Air Volume 2010 Average Percent of International Negotiated Discount by Corporate Air Volume % 8% 6% 4% 2% 0% 11.4% 9.1% 6.4% 5.0% 4.9% Corporate Air Volume in Millions 30% 25% 20% 15% 10% 5% 0% 30.9% 28.4% 29.0% 25.2% 17.3% Corporate Air Volume in Millions Negotiated Airfares The information on the Corporate Negotiated airfares is derived from the Topaz Database and represents actual corporate discount levels with various carriers and corporations. 9 Topaz Travel Report 4th Quarter, October December, 2010

10 Negotiated Airfares Domestic Negotiated Airfares by Corporate Air Volume International Negotiated Airfares by Corporate Air Volume Percent of Segments Booked 80% 60% 40% 20% 50.5% 61.4% 50.5% 70.3% Percent of Segments Booked 60% 40% 20% 38.3% 54.3% 37.7% 10.3% 43.4% 0% Corporate Air Volume in Millions 0% Corporate Air Volume in Millions Domestic Negotiated Airfares by Corporate Air Volume 2010 International Negotiated Airfares by Corporate Air Volume 2010 Percent of Segments Booked 80% 60% 40% 20% 53.4% 63.5% 74.6% 66.7% 60.9% Percent of Segments Booked 60% 40% 20% 35.7% 52.9% 40.2% 21.3% 45.7% 0% Corporate Air Volume in Millions 0% Corporate Air Volume in Millions Fare Basis with Domestic Negotiated Discounts Fare Basis with International Negotiated Discounts YD 2.0% D 10.8% YD 7.8% Y 1.2% PP 18.1% AP 0.2% D 17.6% NR 87.2% NR 55.1% 10 Topaz Travel Report 4th Quarter, October December, 2010

11 From the President Following are the current links to our most recent announcements. Topaz Press Releases: Brad s Blog: Jill s Blog: Twitter: Case Studies: LinkedIn: Join the Topaz International Group on LinkedIn for discussions and news! 11 Topaz Travel Report 4th Quarter, October December, 2010

12 Market Fare Analysis Topaz Market Fare Analysis Each quarter, Topaz selects the most frequently booked city pairs from its proprietary database to appear in the Market Fare Analysis. The average cost per segment and cost per mile is provided for the city pair, broken out by fare basis. The segment data included here is one of the very few easily accessible reference documents that can help the user understand how other business travel is priced. Cost per Segment The most popular use of cost per segment is to analyze the company s expenditures compared to the Topaz averages which can be broken down by fare basis. Companies often change policy to reflect significant cost reduction based on analyzing the averages by fare type. For instance, the nonrefundable airfare is typically the lowest type of airfare a business traveler can use. A change in policy could result in cost savings if travelers booked a nonrefundable instead of discount coach airfare. Having the ability to quantify the impact of a policy changes can encourage policy mandates as well. Definitions: PNR: Passenger Name Record may include multiple tickets Segment: The origin/destination cities at which a fare is broken AP: BEG: Advance purchase, no penalties (KNAP3, QAP7, MA3) Negotiated business class C: Business class (C, COX, C25, CTCON, C06, C26, CF8UA, CR, J, JR, JOX) CON: Negotiated fare to/from a city, zone or system wide D: Unrestricted capacity controlled discount (BTW, K25, M25, B8US, BEE, B26MDW, BN, BUABIZ1, MR, Q, QJFK, B, H, H8) F: First class (F, A, P) FD: FEG: Discounted first class (A25, A4COACH, F4COACH, FFY, FSHUTTLE, FUABIZ1, F8, F25, F26, F06, FUA, FN, G) Negotiated first class Cost per Mile The cost per mile component is useful when a company or agency wants to reduce cost to a common denominator. Most often, cost per mile is used in airline negotiations, since cost per mile is a common unit of measurement in the airline industry. Knowing cost per mile sets the stage for effective airfare negotiations. Some companies look at cost per mile as a measurement tool for benchmarking purchasing performance. GOV: MTG: NEG: NR: PP: PRO: Government Negotiated fare for an individual meeting to a specific city Negotiated (includes CON and MTG fares) Non-refundable (HE7N, QE7NR, QSE14NQ, HE14NR, VE14NR, KNR, BE7IP, K14X236N) Advance purchase, partial penalty (HE14P25, HE7P50, MWE7P50) Promotional (VE1ADN, VE1CMN) Y: Full coach YD: Discounted coach (Y06, YSHUTTLE, YH, YX, YW, YEE, YN, YL, Y6, Y26, Y8, YUA, Y25) 12 Topaz Travel Report 4th Quarter, October December, 2010

13 TOPAZ TOP 50 DOMESTIC CITY CITY ATL BOS CON NR ATL LGA CON FEG NR PRO YD AUS SJC CON FEG NR YD BNA RIC CON NR BOS DCA CON D FEG NR PRO BOS DEN C 1, CON D 1, NR PRO BOS DFW CON NR BOS EWR C CON D NR BOS IAD C CON D NR CITY BOS IAH C CON D NR BOS LAX CON D NR YD BOS LGA CON D FD FEG NR BOS ORD CON D FEG NR PRO BOS PHL CON D FD FEG NR YD BOS PHX CON FEG 1, NR PRO BOS RDU CON D NR YD BOS SAN CON D FD 1, NR Topaz Travel Report - 4th Quarter, October - December,

14 TOPAZ TOP 50 DOMESTIC CITY CITY BOS SFO C 1, CON D FD 1, FEG 1, GOV NR PP PRO YD BTR IAH BEG CON D DCA IAH CON D FEG DCA LGA CON D FD FEG NR DCA ORD CON D FEG NR DEN IAH CON NR DFW EWR BEG 1, C 1, CON D FEG NR DFW IAH CON CITY D FD NR DFW LGA CON D FEG NR DFW ORD CON FEG NR DFW SJC CON NR EWR IAH BEG 3, C CON D FEG EWR MSP CON NR EWR ORD BEG CON D FEG NR EWR PHX CON D FD FEG NR EWR SFO C 1, CON D GOV NR Topaz Travel Report - 4th Quarter, October - December, 2010

15 TOPAZ TOP 50 DOMESTIC CITY CITY IAD SFO BEG 1, C 1, CON FEG 1, GOV NR IAH MSY CON D NR IAH ORD C CON D FEG NR JFK SFO BEG 1, C 2, CON D FEG 2, GOV NR LAX PHX CON D NR YD LAX SFO CON D GOV NR YD LAX SJC CON NR YD LGA ORD CON CITY D NR PRO LGA RIC CON NR MSP ORD CON D NR ORD RIC CON D FEG NR ORD SFO CON D FEG GOV NR RDU SFO CON NR RDU SJC CON D NR PRO YD SAN SJC NR PRO YD SEA SJC CON NR YD SJC SNA NR PRO YD Topaz Travel Report - 4th Quarter, October - December,

16 CITY TOPAZ TOP 50 DOMESTIC CITY Topaz Travel Report - 4th Quarter, October - December, 2010

17 TOPAZ TOP 15 INTERNATIONAL CITY CITY BOG MEX CON D NR PP PRO CUU PHX CON D NR PP Y DUS MUC CON NR EDI LHR BEG C CON D NR YD EWR NRT BEG 4, C 3, CON , EZE SCL BEG C CON D NR PP YD HAM MUC C CON NR HKG SFO BEG 2, C 3, CON D NR CITY PP YD , IAH LHR BEG 2, C 2, CON FD 4, FEG 4, NR , JFK LHR BEG 2, C 3, CON 1, D 1, FD 8, FEG 5, NR PP PRO YD , LHR SFO BEG 2, C 2, CON D 1, FEG 2, GOV NR PP PRO 2, YD 1, , MEL SYD C CON D NR PP PRO MEX MTY AP C CON D Topaz Travel Report - 4th Quarter, October - December,

18 CITY TOPAZ TOP 15 INTERNATIONAL CITY NR PP PRO ORY TLS BEG C CON D NR PP Y PVG SFO BEG 2, C 5, CON 1, NR PP , Topaz Travel Report - 4th Quarter, October - December, 2010

19 Summary of Audit Results Year Year 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Year Average Price per PNR:* Domestic $ 521 $ 480 $ 489 $ 544 $ 534 $ 467 $ 508 International (Global) $ 2,174 $ 1,865 $ 1,884 $ 2,373 $ 1,718 $ 1,846 $ 1,952 International (US/CAD only) $ 3,441 $ 3,015 $ 2,477 $ 2,984 $ 2,209 $ 2,730 $ 2,614 Average Negotiated Discount Domestic 8.28% 5.37% 7.77% 9.05% 7.54% 6.18% 7.94% Average Cost per Segment: ** Domestic $ 266 $ 245 $ 246 $ 276 $ 271 $ 237 $ 257 International (Global) $ 975 $ 855 $ 864 $ 1,135 $ 806 $ 838 $ 909 International (US/CAD only) $ 1,615 $ 1,385 $ 1,157 $ 1,459 $ 1,081 $ 1,264 $ 1,253 Average Cost per Mile: Domestic $ 0.30 $ 0.26 $ 0.27 $ 0.31 $ 0.31 $ 0.24 $ 0.28 International (Global) $ 0.38 $ 0.33 $ 0.25 $ 0.36 $ 0.35 $ 0.33 $ 0.33 International (US/CAD only) $ 0.39 $ 0.35 $ 0.27 $ 0.39 $ 0.44 $ 0.34 $ 0.35 Average Cost per Error: Domestic $ 113 $ 201 $ 151 $ 156 $ 227 $ 203 $ 177 International $ 322 $ 256 $ 195 $ 212 $ 260 $ 175 $ 204 Overall $ 194 $ 220 $ 167 $ 194 $ 252 $ 184 $ 193 *PNR: Passenger Name Record may include multiple tickets **Segment: The origin/destination cities at which the fare is broken Topaz Publications The Topaz Travel Report includes four quarterly issues. The Monthly Airfare Index consist of twelve monthly reports. Subscribers include financial, administrative and purchasing executives responsible for managing the expense of air travel, travel agencies serving the business traveler, airlines and travel accounts. Subscription Information: 1 year of quarterly Topaz Travel Report $ year of Monthly Airfare Index $ Copyright 2010 Topaz International Ltd. No part of this publication may be reproduced in any form without permission from the publisher. Bradley Seitz, Publisher Michele Simon, Editor Please advise of address changes. Back issues of the Topaz Travel Report are available to current subscribers for $62.50 each. Previous issues of the Monthly Airfare Index are available for $10.00 each. To order, send or Fax request to: Topaz Publications Topaz International Ltd. PO Box 3185 Tualatin, OR P: F: Topaz Travel Report 4th Quarter, October December, 2010

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