Choice Fare Options - FAQ

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Gervais Holt
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1 Choice Fare Options - FAQ Q. What are the round-trip Travel Options? Choice Includes The lowest fare available in the Main Cabin that gives customers the flexibility to purchase additional products a la carte. This includes: Pre-reserved seating, if available. Earn American Airlines AAdvantage miles. Offers the option to select other individual travel benefits, such as First to Board, or Admirals Club. ADT passenger type. Fare basis codes will end with a number 1, 3 or 5. Example: NA21ZNH5, GA14ZNH3, BA00ZRH1. Fares are displayed in a Normal Excursion (NLX) fare quote. Choice Essential Includes: One checked bag (second checked bag for AAdvantage Gold or oneworld Ruby; third checked bag for AAdvantage Platinum and oneworld Sapphire; fourth checked bag for AAdvantage Executive Platinum and oneworld Emerald members. Group 1 Boarding. Please refer to Inflight products and services for optional add-ons and additional costs. PRO passenger type. Fare basis codes will end with a number 2, 4, or 6. Example: BA00ZNH2, NA21ZNH4, QA21ZSH6. Fares are displayed in a Promotional (PM) fare quote. Choice Plus Includes: No change fee. One checked bag (second checked bag for AAdvantage Gold or oneworld Ruby; third checked bag for AAdvantage Platinum and oneworld Sapphire; fourth checked bag for AAdvantage Executive Platinum and oneworld Emerald members). Group 1 Boarding. 50 percent AAdvantage mileage bonus. Same-Day Flight Change, Same-Day Standby. Premium beverage, such as an alcoholic beverage onboard. Please refer to Inflight products and services for optional add-ons and additional costs. TIM passenger type. Fare basis codes will end with a number 7, 8 or 9. Example: GA07ZNI7, NA21ZNH8, QA07ZSH9. Fares are displayed in a Promotional (PM) fare quote.

2 Fully Flexible: Refundable fare, Main Cabin Extra/Preferred Seats, Priority Access, Same-Day Flight Change and Same-Day Standby. Fully Flexible Fares are the coach non-status fares booked in Y class (e.g. YA2AA and YA2AABN). Business/First: The lowest Business Class or First Class fare, including Instant Upgrade fares, is visible on the Lowest Fare tab. Customers booking Business and First Class fares will receive all the benefits they have come to appreciate, including priority baggage handling, up to three checked bags and Priority Access. Business and First class fare passengers, regardless of purchasing a fare that combines with a Choice Essential or Choice Plus fare or not, will receive the following amenities: 3 checked bags, Priority Access, 25 percent Business class AAdvantage bonus miles, 50 percent First class AAdvantage bonus miles, Same Day Flight Change, and Same Day Standby. Q. When are Choice Essential and Choice Plus fares being discontinued? You can purchase tickets for Choice Essential/Choice Plus through December 6, Travel to be completed by December 6, 2016 Tickets issued prior to August 12, 2016 for travel after December 6, 2016 will experience no changes in the benefits offered at the time of purchase Q. Can customers make changes to Choice Essential and Choice Plus fares for travel after December 6, 2016? Itinerary changes for travel after December 6, 2016 and within the ticket validity period you can Q. Do these options only apply to the original ticket purchased and any subsequent changes that are made on the existing AA record locator? The options apply to any subsequent changes since the fare rule of the ticket will require use of the same Choice, Choice Essential or Choice Plus type fare. Q. If a corporate discount applies to the fare being booked, will the same discount apply to the new fare with either Choice program? Yes, corporate discounts are available on Choice Essential and Choice Plus.

3 Q. What is the GDS format for pricing corporate fares? Global Distribution System (GDS) Pricing Entry Pricing Entry With Corporate ID Sabre WPPPRO#XO WPPPRO#XO#AC*CORPID Worldspan 4PFSR.SR#PPRO Amadeus FXX/RPRO,U FXX/RPRO,U*CORPID Apollo $B**PRO $B**PRO/-CORPID or $B-CORPID/**PRO Q. Are the Fare Options combinable with one another? For travel prior to December 6, 2016, no, the fare options are not combinable. The same fare option must be used on the entire ticket. For example, fare rules will not permit the use of a Choice fare outbound and a Choice Essential fare on the return. If this is desired, separate tickets must be issued. This rule also applies if/when the customer makes a voluntary change to their reservation. The new fare(s) for the new itinerary will be from the same fare option as the original fare option that was purchased. Each of the fare options, do permit combination with full fares (e.g. FA2AA, YA2AA) Itinerary changes for travel after December 6, 2016 and within the ticket validity period you can Q. What are the GDS formats? GDS FARE QUOTE ENTRY (PRO) FARE QUOTE ENTRY (TIM) PRICING ENTRY (PRO PTC) PRICING ENTRY (TIM PTC) SABRE FQABISPS20JULP M FQABISPS20JULP M WPPPRO#XO WPPTIM#XO WORLDS PAN 4FSPSABISR-AA or 4FDFWSPSPRO-AA 4FSPSABISR-AA or 4FDFWSPSTIM-AA 4PFSR.SR#PPRO or 4PFSR.SR#PTIM or AMADEU S FDABISPS/20JUL/A AA/R,U FDABISPS/20JUL/A AA/R,U FXX/RPRO,U FXX/RTIM,U

4 APOLLO $DABISPS20JUL A A-PRO $DABISPS20JUL A A-TIM $B**PRO $B**TIM GALILEO FDABISPS20JUL*P RO/AA FDABISPS20JUL*TI M/AA F**PRO F**TIM Q. What is Same-Day Flight Change? Same-Day Flight Change (SDFC), which was previously known as confirmed flight change, allows customers to confirm a seat on a different flight on the day of departure on any American Airlines or American Eagle flight where eligible seats are available. Customers can log on to aa.com, call Reservations to make the change or handle the transaction at the airport ticket counter or Self- Service Check-In machines. The alternate flights must be for the same itinerary and the flight change can only be confirmed within 24 hours of departure of the desired flight. Q: Can the agency make same day changes (SDFC) for their customers who purchased Choice Fare Options, or does AA have to make the SDFC? Non-Direct Connect agencies cannot fulfill SDFC themselves. Direct Connect agencies will have the ability to fulfill SDFC for bundle customers. Q. Are seats included in these fares? No. Non-elite seating options will continue to be available as an a-la-carte purchase. Elite customers will continue to have access to seat selections as they do today. AAdvantage and oneworld elite status members or a customer booked in Y qualify for Main Cabin Extra-MCE and Preferred Seats. These seats can be reserved in the GDS or SalesLink. Q. Does the base Choice product (i.e., not essential or plus) need a PTC to price, or does the base Choice product need just the normal lowest fare entries? No special pricing entry is required to price the Choice fares. The regular WP, etc., low fare entries apply in pricing these fares. Q. What are the pricing entries for the First and/or Business Choice products? The Pricing entries for the First and/or Business Choice products are the same entries that are used to price the Choice Essential (WPPPRO#XO) and Choice Plus (WPPTIM#XO) fares. Without the purchase of a coach Choice Essential or Choice Plus fare in the itinerary, the First and/or Business Choice fares will not be priced and/or sold.

5 Q. If a traveler is ticketed on a fare with Choice Essential and if the entire itinerary (date/routing) is exchanged/reissued to a new reservation, does the entire value of the first ticket apply to the second ticket? What if the second ticket is not priced with the PTC code of either PRO or TIM? The combination rules for each of the fare options (Choice, Choice Essential, and Choice Plus) indicate that the options can only be combined with the same types of fares whether on an end-onend basis or a half-roundtrip basis. The reissue rules are the same. The replacement fares on the ticket must be the same fare option as originally ticketed. Therefore, if the original itinerary was a Choice Essential or Plus fare and you do not use the PTC code of PRO or TIM to price the itinerary, the option will fail to auto-price. You must use the same PTC code for reissue pricing that was used for the initial purchase pricing. A Choice Plus fare ticket can only be exchanged/reissued for another Choice Plus fare ticket. A ticket cannot contain one bundle for the outbound and a different bundle for the inbound. The same bundle must apply to the entire ticket. Itinerary changes for travel after December 6, 2016 and within the ticket validity period you can Q. When you purchase a Choice Fare Option, the SSR field is updated with specific codes. What do the SSR codes mean? STBY for Same Day Standby for earlier flights only GRPO for Group 1 General Boarding. CKBE for Non-Elite Customers Baggage Charge Waiver. CKBP for Elite Customers Baggage Charge Waiver. DRNK for Complimentary Drink or Headset. BMAA for Additional AAdvantage Bonus Miles (non-elite qualifying). Updated: September 27, 2016

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