Travel Report Volume 19, Number 2 July 2010
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1 Travel Report Volume 19, Number 2 July 2010 IN THIS ISSUE: Ticket Profile... 2 Average Airfares... 2 Cost per Segment... 4 Cost per Mile... 5 Negotiated Airfares... 6 Market Fare Analysis... 8 Domestic City Pairs... 9 International City Pairs Summary of Audit Results Topaz Travel Report 2nd Quarter, April June, 2010
2 Average Airfares Ticket Profile Percent of Segments Domestic International NEG 60.9% BEG 0.5% FEG 1.6% Y 0.1% YD 2.4% PRO 0.6% D 2.8% NR 30.7% F/FD 0.3% C 39.2% Y 0.5% FEG 0.3% PP 2.3% YD 1.5% BEG 12.9% AP 0.1% PRO 0.1% NR 22.1% NEG 18.4% F/FD 0.2% D 2.5% *See fare basis definitions on page 8. Domestic Airfares The average cost per domestic PNR increased from $489 in the 1st quarter of 2010 to $544 in the 2nd quarter of International Airfares The average cost per international PNR for the 2nd quarter of 2010 was $2,373, up from $1,884 in the 1st quarter of Percent of Change Comparison Percent of Change Comparison Average Cost Per Domestic PNR % Change Average Cost Per International PNR % Change 2005 to 2006 $467 $ % 2006 to 2007 $470 $ % 2007 to 2008 $470 $ % 2008 to 2009 $522 $ % 1Q10 to 2Q10 $489 $ % 2Q09 to 2Q10 $485 $ % 2005 to ,934 1, % 2006 to 2007 $1,666 $2, % 2007 to 2008 $2,112 $2, % 2008 to 2009 $2,174 $1, % 1Q10 to 2Q10 $1,884 $2, % 2Q09 to 2Q10 $1,725 $2, % 2 Topaz Travel Report 2nd Quarter, April June, 2010
3 Average Airfares Average Domestic PNR Price Jan $468 $466 $446 Feb $487 $429 $530 Mar $521 $437 $498 Apr $530 $428 $531 May $566 $511 $538 Jun $633 $488 $578 Jul $578 $575 Aug $531 $464 Sep $485 $436 Oct $505 $452 $650 $600 $550 $500 $450 $400 Average Domestic PNR Price 2008, 2009, 2010 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Nov $526 $486 Dec $428 $470 Average International PNR Price $4,800 $4,000 $3,200 $2,400 $1,600 $800 Average Domestic PNR Price 2008, 2009, 2010 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan $2,117 $4,841 $2,463 Feb $1,859 $2,189 $1,678 Mar $1,978 $1,415 $1,894 Apr $2,586 $ 939 $2,438 May $2,002 $2,088 $3,060 Jun $2,081 $2,333 $1896 Jul $2,235 $1,379 Aug $2,490 $1,610 Sep $2,176 $1,739 Oct $1,988 $1,465 Nov $2,917 $2,440 Dec $2,711 $2,604 Average Cost per PNR by Corporate Air Volume Domestic International 3 Topaz Travel Report 2nd Quarter, April June, 2010
4 Cost per Segment Cost per Segment by Fare Basis Domestic $1,000 $800 $600 $400 $ $0 NR YD PRO NEG Y D FEG FD BEG Fare Basis * Cost per Segment by Fare Basis International $4,000 3,903 $3,500 $3,000 $2,500 $2,000 $1,500 $1,000 $500 $ ,398 2,493 2,611 3,234 PRO NR AP NEG Y D PP YD F C BEG FEG FD Fare Basis* *See fare basis definitions on page 8. Average Cost per Domestic Segment by Airport Average Cost per International Segment by Airport SEA $ 263 DFW $ 298 SFO $ 339 CVG $ 315 LAX $ 321 LGA $ 245 DEN $ 225 ATL $ 244 ORD $ 244 BOS $ 278 SEA $1,781 MIA $ 967 SFO $1,848 LHR $1,473 LAX $1,747 CDG $1,028 ORD $1,543 HKG $2,309 DFW $1,398 MEX $ 590 JFK $2,040 SYD $1,842 ATL $1,769 NRT $2,595 4 Topaz Travel Report 2nd Quarter, April June, 2010
5 Cost per Mile Cost per Mile by Fare Basis Domestic 1st Quarter, 2010 $0.80 $0.60 $0.40 $0.20 $ NR PRO NEG BEG YD FEG Y D FD Fare Basis * Cost per Mile by Fare Basis International 1st Quarter, 2010 $1.20 $1.00 $0.80 $0.60 $0.40 $0.20 $ PP NR NEG D AP Y YD BEG C PRO F FEG FD Fare Basis* *See fare basis definitions on page 8. 5 Topaz Travel Report 2nd Quarter, April June, 2010
6 Negotiated Airfares Average Percent of Domestic Negotiated Discount by Corporate Air Volume Average Percent of International Negotiated Discount by Corporate Air Volume 12% 10% 8% 6% 4% 2% 0% 14.2% 8.9% 8.1% 5.8% 4.3% Corporate Air Volume in Millions 35% 30% 25% 20% 15% 10% 5% 0% 39.9% 35.1% 31.1% 28.4% 17.5% Corporate Air Volume in Millions Domestic Negotiated Airfares by Corporate Air Volume International Negotiated Airfares by Corporate Air Volume Percent of Segments Booked 80% 60% 40% 20% 61.8% 61.4% 72.8% 57.9% 63.3% Percent of Segments Booked 60% 40% 20% 40.9% 49.3% 39.2% 32.0% 47.7% 0% Corporate Air Volume in Millions 0% Corporate Air Volume in Millions Fare Basis with Domestic Negotiated Discounts Fare Basis with International Negotiated Discounts AP 0.2% YD 5.3% PP 0.1% D 11.8% Y 6.8% YD 10.2% PP 10.5% D 27.7% NR 82.5% NR 44.8% Negotiated Airfares The information on the Corporate Negotiated airfares is derived from the Topaz Database and represents actual corporate discount levels with various carriers and corporations. 6 Topaz Travel Report 2nd Quarter, April June, 2010
7 From the President Following are the current links to our most recent announcements. Topaz Press Releases: Brad s Blog: Does an audit really save money? Guest Blog Post: Jillian Walsh on why auditing makes sense The real value of case studies to a travel manager What can travel managers do to keep their job Corporate Travel Departments take notice Jill s Blog: Bags Fly Free...a Break? Twitter: Case Studies: Expense Report Auditing LinkedIn: Join the Topaz International Group on LinkedIn for discussions and news! 7 Topaz Travel Report 2nd Quarter, April June, 2010
8 Market Fare Analysis Topaz Market Fare Analysis Each quarter, Topaz selects the most frequently booked city pairs from its proprietary database to appear in the Market Fare Analysis. The average cost per segment and cost per mile is provided for the city pair, broken out by fare basis. The segment data included here is one of the very few easily accessible reference documents that can help the user understand how other business travel is priced. Cost per Segment The most popular use of cost per segment is to analyze the company s expenditures compared to the Topaz averages which can be broken down by fare basis. Companies often change policy to reflect significant cost reduction based on analyzing the averages by fare type. For instance, the nonrefundable airfare is typically the lowest type of airfare a business traveler can use. A change in policy could result in cost savings if travelers booked a nonrefundable instead of discount coach airfare. Having the ability to quantify the impact of a policy changes can encourage policy mandates as well. Definitions: PNR: Passenger Name Record may include multiple tickets Segment: The origin/destination cities at which a fare is broken AP: BEG: Advance purchase, no penalties (KNAP3, QAP7, MA3) Negotiated business class C: Business class (C, COX, C25, CTCON, C06, C26, CF8UA, CR, J, JR, JOX) CON: Negotiated fare to/from a city, zone or system wide D: Unrestricted capacity controlled discount (BTW, K25, M25, B8US, BEE, B26MDW, BN, BUABIZ1, MR, Q, QJFK, B, H, H8) F: First class (F, A, P) FD: FEG: Discounted first class (A25, A4COACH, F4COACH, FFY, FSHUTTLE, FUABIZ1, F8, F25, F26, F06, FUA, FN, G) Negotiated first class Cost per Mile The cost per mile component is useful when a company or agency wants to reduce cost to a common denominator. Most often, cost per mile is used in airline negotiations, since cost per mile is a common unit of measurement in the airline industry. Knowing cost per mile sets the stage for effective airfare negotiations. Some companies look at cost per mile as a measurement tool for benchmarking purchasing performance. GOV: MTG: NEG: NR: PP: PRO: Government Negotiated fare for an individual meeting to a specific city Negotiated (includes CON and MTG fares) Non-refundable (HE7N, QE7NR, QSE14NQ, HE14NR, VE14NR, KNR, BE7IP, K14X236N) Advance purchase, partial penalty (HE14P25, HE7P50, MWE7P50) Promotional (VE1ADN, VE1CMN) Y: Full coach YD: Discounted coach (Y06, YSHUTTLE, YH, YX, YW, YEE, YN, YL, Y6, Y26, Y8, YUA, Y25) 8 Topaz Travel Report 2nd Quarter, April June, 2010
9 TOPAZ TOP 50 DOMESTIC ATL BOS C CON FEG NR ATL DCA CON FEG NR Y 1, YD ATL DFW CON FEG NR YD ATL DTW CON NR ATL EWR CON D FEG NR ATL LGA CON FD FEG NR PRO ATL ORD CON FEG NR BNA RIC CON NR BOS BWI C CON FD NR PRO Y YD BOS DCA CON FEG NR PRO YD BOS DFW CON D FEG NR PRO BOS DTW CON D FEG NR PRO BOS EWR CON D NR Y BOS IAD CON NR YD BOS LAX CON D F 2, FD 1, FEG 1, NR YD BOS LGA BEG CON D FD FEG Topaz Travel Report - 2nd Quarter, April - June,
10 TOPAZ TOP 50 DOMESTIC NR YD BOS MIA BEG 2, CON FEG NR BOS MSP CON NR PRO BOS ORD CON D FD 1, FEG NR BOS PHL CON D FEG NR YD BOS PHX CON FEG 1, NR PRO BOS RDU CON D NR BOS SAN CON FEG 1, NR BOS SAT CON D FEG NR BOS SFO C 1, CON D FD 1, FEG 1, NR BOS YYZ AP 1, C 1, CON D 1, NR DCA IAH BEG CON D FEG NR DCA LGA CON D FD FEG NR PRO DCA ORD CON D FEG NR DEN MSP CON NR PRO DFW DTW CON NR DFW EWR CON D FEG NR Topaz Travel Report - 2nd Quarter, April - June, 2010
11 TOPAZ TOP 50 DOMESTIC DFW LGA CON D FEG NR YD DFW MSP CON NR DFW ORD CON FEG NR DTW ORD CON D FEG NR DTW PHL CON D FEG NR EWR MSP CON D FEG NR PRO EWR ORD BEG CON D FEG NR JFK LAX BEG 1, CON FD 1, FEG 1, NR JFK SFO BEG 1, CON D 1, FEG 1, NR LAX SFO CON D NR PRO YD LGA MSP CON D FEG NR PRO LGA ORD CON D FD FEG NR LGA YYZ C 1, CON NR MDW MSP CON FEG NR PRO YD MSP ORD CON D FD FEG NR YD MSP YYZ CON D Topaz Travel Report - 2nd Quarter, April - June,
12 TOPAZ TOP 50 DOMESTIC NR PRO ORD PHL CON D FEG NR PRO ORD RIC CON D FD 1, FEG NR ORD TRI CON NR Topaz Travel Report - 2nd Quarter, April - June, 2010
13 TOPAZ TOP 15 INTERNATIONAL AMS BOS BEG 3, C 3, CON 1, D 1, NR PP , ARN CPH BEG CON D NR PRO YD BLR DEL C CON D NR PP Y YD BOS LHR BEG 2, C 3, CON D 1, NR Y 1, YD 1, , DEL LHR C 2, CON D FD 1, NR PP Y 1, YD DXB IAH BEG 4, C 3, CON 1, FEG 5, NR , EWR LHR BEG 2, C 2, CON D 1, NR PP Y 1, YD , EWR NRT BEG 3, C 4, D 1, NR YD 2, , FRA TXL BEG C CON FEG NR HAM MUC BEG C CON D NR JFK LHR AP BEG 2, C 2, CON D 1, FD 7, FEG 4, NR PP Y 1, YD 1, , LHR ORD BEG 2, C 2, Topaz Travel Report - 2nd Quarter, April - June,
14 TOPAZ TOP 15 INTERNATIONAL CON D FEG 2, NR , LHR SIN BEG 2, C 3, CON D 1, FD 5, NR Y 1, YD 1, , NCE ORY CON D NR ORY TLS CON D NR Topaz Travel Report - 2nd Quarter, April - June, 2010
15 Summary of Audit Results Year Year Year 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr Average Price per PNR:* Domestic $ 470 $ 521 $ 480 $ 489 $ 544 International (Global) $ 2,112 $ 2,174 $ 1,865 $ 1,884 $ 2,373 International (US/CAD only) $ 3,115 $ 3,441 $ 3,015 $ 2,477 $ 2,984 Average Negotiated Discount Domestic 7.32% 8.28% 5.37% 7.77% 9.05% Average Cost per Segment: ** Domestic $ 237 $ 266 $ 245 $ 246 $ 276 International (Global) $ 962 $ 975 $ 855 $ 864 $ 1,135 International (US/CAD only) $ 1,503 $ 1,615 $ 1,385 $ 1,157 $ 1,459 Average Cost per Mile: Domestic $ 0.27 $ 0.30 $ 0.26 $ 0.27 $ 0.31 International (Global) $ 0.38 $ 0.38 $ 0.33 $ 0.25 $ 0.36 International (US/CAD only) $ 0.38 $ 0.39 $ 0.35 $ 0.27 $ 0.39 Average Cost per Error: Domestic $ 170 $ 113 $ 201 $ 151 $ 156 International $ 291 $ 322 $ 256 $ 195 $ 212 Overall $ 220 $ 194 $ 220 $ 167 $ 194 *PNR: Passenger Name Record may include multiple tickets **Segment: The origin/destination cities at which the fare is broken Topaz Publications The Topaz Travel Report includes four quarterly issues. The Monthly Airfare Index consist of twelve monthly reports. Subscribers include financial, administrative and purchasing executives responsible for managing the expense of air travel, travel agencies serving the business traveler, airlines and travel accounts. Copyright 2010 Topaz International Ltd. No part of this publication may be reproduced in any form without permission from the publisher. Bradley Seitz, Publisher Michele Simon, Editor Topaz Publications Topaz International Ltd. PO Box 3185 Tualatin, OR P: F: Please advise of address changes. 15 Topaz Travel Report 2nd Quarter, April June, 2010
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