Dr. Karin Weber. Associate Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University

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Associate Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Consumer Behavior Services Marketing Strategic Alliances Convention Tourism

Karin Weber Areas of Teaching Expertise Convention & Exhibition Management Tourism Marketing Tourism Management Consumer Behavior Services Marketing Personal Introduction Karin Weber is an Associate

1 Associate Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Consumer Behavior Services Marketing Strategic Alliances Convention Tourism Adventure Tourism Dr. Karin Weber Areas of Teaching Expertise Convention & Exhibition Management Tourism Marketing Tourism Management Consumer Behavior Services Marketing Personal Introduction Karin Weber is an Associate Professor in the School of Hotel & Tourism Management. Prior to joining the school in 2001, she taught in marketing and tourism at Monash University, Australia. A native of Germany, Karin received her Bachelor of Business (Hons) degree from Monash University, her M.Sc. degree in Hotel Administration from the University of Nevada, Las Vegas in the United States, and her Ph.D. in services marketing from Griffith University, Australia. Karin has published on a wide range of subjects in leading international tourism and hospitality journals, and presented her research at international and national conferences. Her two major areas of research interest focus on service failure/recovery and business events. Karin is the lead editor and chapter author of a book on convention tourism that has been published by Haworth Press New York in 2002, and has chaired the first Convention and Expo Summit in Asia in She is the Co-Editor for the International Journal of Event & Festival Management, the Associate Editor for the Journal of Convention & Event Tourism, a Coordinating Editor for the International Journal of Hospitality Management and Regional Editor for the Journal of Hospitality & Tourism Insights. In addition, she serves on the Editorial Boards of the Journal of Travel & Tourism Marketing, the International Journal of Contemporary Hospitality Management, the Journal of Hospitality & Tourism Research, and the International Journal of Event Management Research, and as an ad-hoc reviewer for numerous other tourism, hospitality and services marketing journals. Karin received an Emerald Literati Award for Excellence 2016 (Highly Commended), the Journal of Hospitality & Tourism Research Best Article of the Year 2010 award, the Journal of Travel & Tourism Marketing Martin Oppermann Best Article of the Year 2010 award, the Meeting Professionals International World Education Congress 2016 Best Paper award, the 2011 UNLV Caesars Hospitality Research Center Grant and SHTM s 2011 Research Excellence Award. Karin is a member of the international Advisory Panel for the Joint Meeting Industry Council s Value of Meetings Case Study Project. She is listed in Who's Who in the World and Who's Who in Asia. Qualifications [Academic qualifications] Ph.D. Griffith University, Australia M.Sc. University of Nevada, Las Vegas, USA B.B. (Hons) Monash University, Melbourne, Australia

2 [Editorial Positions] Co- Editor International Journal of Event & Festival Management Associate Editor Journal of Convention & Event Tourism Coordinating Editor - International Journal of Hospitality Management Regional Editor Journal of Hospitality & Tourism Insights [Editorial Board Memberships] Journal of Travel & Tourism Marketing Journal of Hospitality & Tourism Research International Journal of Contemporary Hospitality Management International Journal of Event Management Research [Guest Editor] International Journal of Event & Festival Management 3 (1) Journal of Travel & Tourism Marketing 26 (2) Journal of Teaching in Travel and Tourism 6 (2) 2006 Journal of Convention & Event Tourism 7 (1) 2005 Journal of Convention & Event Tourism 6 (3) 2005 [Professional Memberships/Certifications] American Marketing Association (AMA) SERVSIG International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) International Society of Travel and Tourism Educators (ISTTE) Professional Convention Management Association (PCMA) Meeting Professionals International (MPI) Royal Geographic Society (RGS) Hong Kong Certified Hospitality Educator (CHE) Digital Event Strategist (DES) [Awards] Meeting Professional International World Education Congress 2016 Best Paper Award International Journal of Contemporary Hospitality Management Emerald Literati Award for Excellence 2016 Highly Commended Journal of Travel & Tourism Marketing Martin Oppermann Best Article of the Year 2010 SHTM 2011 Research Excellence Award Journal of Hospitality & Tourism Research Best Article of the Year 2010 Award Listed in Who s Who in the World and Who s Who in Asia Nomination for the SHTM Research Excellence Award 2006 Nomination for the HTM Teaching Excellence Award 2004, 2005, 2008 Australian Postgraduate Award with Stipend (APAWS) Best Student Presentation Award Australian Tourism & Hospitality Research Conference, Coffs Harbour, Australia Nomination for the Powell Award 1995 by the University of Missouri for a paper on distance education

3 [ Research Grants] GRF Co-Investigator - Perspectives of Female Executives in Hospitality and Tourism Leadership in Hong Kong (Fully Funded) - HK$ 168,000. Griffith University Grant - Co-Investigator - Brand Associations of the Commonwealth Games: Perceptions of the Chinese Market A$ 8, /2015 HKPU SHTM Research Grant - Principal Investigator - Online Reviews and Their Impact on Service Employees - HK$ 115,000 GRF 2013/ Principal Investigator - Service Failure and Recovery in a Strategic Airline Alliance Setting: Investigating the Effects of Consumer Acculturation and Informational Justice HK$ 105,000 (Fundable not Funded) GRF 2012/2013 Principal Investigator Investigating the Effect of Multiple Service Failure Events on Consumer Evaluations of Strategic Alliance Entities: A Justice Theory Perspective (Fully Funded) HK$ 210, UNLV Caesars Hospitality Research Center Grant US$ 33, Griffith University International Visiting Scholar Program A$ 6,000 GRF 2011/2012 Principal Investigator The Effect of Acculturation on Consumer Responses to Service Recovery Strategies: An Australian-Chinese Perspective Pending - HK$ 105,000 (Fundable not Funded) GRF 2008/2009 Principal Investigator Discrimination in Retail Settings and its Link to Destination Image and Revisit Intention: Mainland Chinese Shoppers in Hong Kong HK$ 105,000 (Fundable not Funded) CERG 2006/2007 Principal Investigator Service Failure and Recovery in Hotel Franchise Settings: A cross-cultural perspective' HK$ 200,000 (Fundable not Funded) CERG Co-Investigator A Decision Based Forecasting Model for International MICE Demand in Hong Kong ' HK$ 150,000 HKPU SHTM Research Grants - Principal & Co-Investigator - HK$ 500,000 + HKPU Faculty Research Grant HK$ 97,200 UNLV Summer Session Scholarship 1998/99; UNLV GSA Spring 1999 Grant; UNLV GSA Fall 1999 Grant Professional Convention Management Association Research Grant 1999 Meeting Professionals International Research Grant 1999 International Gaming Institute Las Vegas Research Grant 1998 Monash Travel Research Grant 1996 [ Other Scholarly Activities ] Invited Keynote Speaker Global Trends for the Business Events Industry 20 th Anniversary of the Busan Exhibition & Convention Center, 27 November 2015, Busan Korea. Invited Keynote Speaker - Destination Marketing and Branding - Korea Academic Society of Tourism and Leisure Conference, Chungbuk, Korea, 14 July Track Chair (MICE) of Paper Review Committee ApacCHRIE 2009 Conference, Singapore Conference Chair Convention & Expo Summit 2003, Hong Kong, August 2003 Marketing/Promotion 2004 Annual ISTTE Conference, Hong Kong, September 2004 Chair - Research and Academic Paper Committee 2005 Annual ISTTE Conference, Chicago, October 2005 Program Chair - International Convention & Expo Summit, Hong Kong 2006 & 2009 Industry Attachment Programs o November 2010 OMRAN/Ministry of Tourism, Muscat, Oman o October 2008 Jumeirah International, Dubai Sabbatical July December 2013

4 Publications [ Scholarship and Publications ] - Books and Book Chapters: Weber, K., Ladkin, A. & Jin, X. (2017). Chapter 13: Meetings, Incentives, Conventions and Exhibitions. In Okumus, F. (2016). Introduction to Hospitality: Welcome to Hospitality Experience. Pearson, London forthcoming Jin, X. & Weber, K. (2015). Exhibition Destination Attractiveness: Dimensions and perceptual Differences between Exhibitors and Visitors visiting China s Exhibition. In Bathelt, H. and G. Zeng (Eds): Temporary Knowledge Ecologies: The Rise and Evolution of Trade Fairs in Asia-Pacific. pp Edward Elgar: Cheltenham, Northampton (MA). Ladkin, A & Weber, K. (2009). Career Analysis of Convention Professionals in Asia: The case of Hong Kong. In Baum, T, Deery, M, Hanlon, C. Lockstone, L. & Smith, K. (eds). People and Work in Events and Conventions: A Research Perspective (pp.39-50). London. CABI. Weber, K. (2008). Consumer Responses to Service Failure Events in Strategic Airline Alliances. Saarbruecken, Germany. VDM Verlag. Sparks, B. & Weber, K. (2008). The Service Encounter In Jones, P. (ed.) Operations Management in the Hospitality Industry. (pp ). Elsevier, London. Weber, K. & Chathoth, P. (2008). Strategic alliances in the hospitality and tourism industry. In Oh, H. (ed.) Handbook of Hospitality & Tourism Marketing. (pp ) Elsevier: London. Law, R., Bauer, T., Weber, K., & Tse, T (2006). Towards a Rough Classification of Business Travellers. Advanced Data Mining and Application Lecture Notes in Artificial Intelligence. In X. Li, O.R. Zaiane and Z. Li (Eds) ADMA, LNAI 4093 (pp ). Springer, Berlin and Heidelberg. Weber, K. (2005). Congress Centres. In Pizam. A. (ed.) Encyclopaedia of Tourism and Hospitality. Wiley and Sons, New York. Weber, K. (2005). Professional Conference Organizers. In Pizam. A. (ed.) Encyclopaedia of Tourism and Hospitality. Wiley and Sons, New York. Weber, K. & Chon, K.S. (Eds). (2002). Convention Tourism: International Research and Industry Perspectives. New York : Haworth Press Weber, K. & Chon, K.S. (2002). Trends for the Convention Industry in the 21st Century. In Weber, K. & Chon, K.S. (Eds). Convention Tourism: International Research and Industry Perspectives. New York : Haworth Press Crouch, G.I. & Weber, K. (2002). Marketing of Convention Tourism. In Weber, K. & Chon, K.S. (Eds). Convention Tourism: International Research and Industry Perspectives. New York : Haworth Press Weber, K. & Roehl, W.S. (2000). An Analysis of Consumers' Risk Approach and Risk Behavior in the Context of Gambling. In Woodside, A.G., Crouch, G.I., Mazanec, J.A., Oppermann, M. and Sakai, M.Y. (eds.) Consumer Psychology of Tourism, Hospitality and Leisure (pp ). London : CABI Publishing

5 - Guest Editor - Special Issues: Weber, K. & Ali-Knight, J. (2012). Events and Festivals in Asia and the Middle East: Opportunities & Challenges. International Journal of Event and Festival Management. 3(1). Weber, K. (2009). Service Failure and Recovery in Tourism and Hospitality. Journal of Travel & Tourism Marketing. 26 (2). Weber, K. (Ed.) (2006). Travel & Tourism Education in a Global Marketplace: Key Issues and Challenges. Journal of Teaching in Travel & Tourism, 6 (2). Weber, K. (Ed.) (2005) Contemporary Issues in Convention & Exhibition Management. Journal of Convention & Event Tourism 7 (1). Weber, K. & Bauer, T. (Eds) (2004). Event Education & Management. Journal of Convention & Event Tourism 6 (3). - Conference Proceedings: Chon, K. & Weber, K. (2006). Proceedings of the International Convention & Expo Summit 2006, 7-9 February Hong Kong. Weber, K. (Ed). (2005). Architecting The Future of Tourism Education. Proceedings of the International Society of Travel & Tourism Educators. Chicago, IL. Weber, K. (Ed.) (2003). Advances in Convention, Exhibition & Event Research. Proceedings of the Convention & Expo Summit 2003, August Hong Kong. - Journal Articles: Weber, K., Bradley, G, and Sparks, B. (2017). Stressor Effects of Negative Online Reviews on Anger and Burnout in the Restaurant Industry. International Journal of Contemporary Hospitality Management, 29 (11) forthcoming LeSerre, D., Weber, K., Legoherel, P. & Errajaa, K. (2017). Culture as a moderator of cognitive age and travel motivation/perceived risk relations among seniors. Journal of Consumer Marketing. 34 (5): Weber, K., Sparks, B. & Hsu, C. (2017). Moving Beyond the Western versus Asian Culture Distinction: An Investigation of Acculturation Effects. International Journal of Contemporary Hospitality Management, 29 (6), : Weber, K., Sparks, B. & Hsu, C. (2016). The Effects of Acculturation, Social Distinctiveness, and Social Presence in a Service Failure Situation. International Journal of Hospitality Management, 56: Jin, X. & Weber, K. (2016). Multiple Perspectives on Exhibition Destination Attractiveness Organizers, Exhibitors and Visitors. International Journal of Contemporary Hospitality Management, 28 (12): Bradley, G, Sparks, B. & Weber, K. (2016). Perceived Prevalence and Personal Impact of Negative Online Reviews. Journal of Service Management 27 (4): Weber, K., Hsu, C. & Sparks, B. (2015). Same, same but different: A comparative study of Chinese-American and Mainland Chinese consumers perceptions of and behavior in a service failure situation. Journal of Travel & Tourism Marketing 32, Bradley, G, Sparks, B. & Weber, K. (2015). The stress of anonymous online reviews: A conceptual model and research agenda. International Journal of Contemporary Hospitality Management, 27 (7): Emerald Literati Award for Excellence 2016 Highly Commended Weber, K., Hsu, C. & Sparks, B. (2014). Consumer Responses to Service Failure: The Influence of Acculturation. Cornell Hospitality Quarterly, 55 (3): Hu, F. & Weber, K. (2014). The influence of culture on the perceived attractiveness of hotel loyalty programs: Chinese versus Japanese customers. Journal of China Tourism Research. 10:

6 Jin, X. & Weber, K. (2013). Developing and Testing of Model of Exhibition Brand Preference: The Exhibitors Perspective. Tourism Management, 38 (October), Jin, X., Weber, K. & Bauer, T. (2013). Dimensions and Perceptional Differences of Exhibition Destination Attractiveness: The Case of China. Journal of Hospitality & Tourism Research, 37 (4): LeSerre, D., Legoherel, P. & Weber, K. (2013). Seniors Motivations and Perceived Risks: A Cross-Cultural Study. Journal of International Consumer Marketing, 25 (2): Jin, X., Weber, K. & Bauer, T. (2012). Relationship Quality between Exhibitors and Organizers: A Perspective from Mainland China s Exhibition Industry, International Journal of Hospitality Management, 31 (4), Jin, X., Weber, K. & Bauer, T. (2012). Impact of Clusters on Exhibition Destination Attractiveness: Evidence from Mainland China. Tourism Management, 33 (6), Weber, K. & Ladkin, A. (2011). Career Identity and its Relation to Career Anchors and Career Satisfaction: The Case of Convention & Exhibition Industry Professionals in Asia. Asia Pacific Journal of Tourism Research. 16 (2): Ladkin, A & Weber, K. (2011). Leadership Issues and Challenges in the Tourism Industry: A Hong Kong Perspective. Asia Pacific Journal of Tourism Research. 16 (3): Weber, K. & Sparks, B. (2010). Customer evaluations of a service failure event in a multiple service provider setting. Journal of Travel & Tourism Marketing. 27 (6): Weber, K. & Ladkin, A. (2010). Developing Effective Hospitality Leadership. Journal of China Tourism Research. 6 (4): Ladkin, A. & Weber, K. (2010). Career Paths, Motivations and Challenges of Convention & Exhibition Industry Professionals in Asia. International Journal of Contemporary Hospitality Management. 22 (6): Jin, X., Weber, K. & Bauer, T. (2010). The State of the Exhibition Industry in China: Journal of Convention & Event Tourism. 11 (1): Jin, X., Bauer, T. & Weber, K. (2010). Evaluation Of The Attractiveness Of China's Second-Tier Cities As Exhibition Destinations: Factors That Influence Exhibition Attendees' Choices, International Journal of Contemporary Hospitality Management. 22 (4): Weber, K. & Sparks, B. (2009).The effect of pre-consumption mood & service recovery measures on customer evaluations and behavior in a strategic alliance setting. Journal of Hospitality & Tourism Research. 33 (1): Weber, K. & Ladkin, A. (2009). Career Anchors of Convention & Exhibition Industry Professionals in Asia. Journal of Convention & Event Tourism. 10 (4): Weber, K. & Ladkin, A. (2008). Career Advancement Strategies for Tourism and Hospitality Academics. Journal of Hospitality & Tourism Research. 32 (4), Ladkin, A. & Weber, K. (2008). Tourism and Hospitality Academics: Career Profiles and Strategies. Journal of Teaching in Travel & Tourism. 8(4): Bauer, T. Law, R. Tse, T. & Weber, K. (2008) Motivation and Satisfaction of Mega- Business Event Attendees: The Case of ITU 2006 in Hong Kong, International Journal of Contemporary Hospitality Management. 20(2): Jin, X. & Weber, K. (2008). The China Import and Export (Canton) Fair: Past, Present and Future. Journal of Convention & Event Tourism, 9 (3), McKercher, B., Weber, K & ducross, H. (2008). Rationalizing inappropriate behavior. Journal of Sustainable Tourism, 16(4), McKercher, B., Law, R., Weber, K., Song, H. and Hsu, C. (2007). Why Referees Reject Manuscripts. Journal of Hospitality & Tourism Research, 31 (4): Weaver, P., Weber, K. & McCleary, K. (2007). Destination Evaluation: The Role of Previous Travel Experience and Trip Characteristics. Journal of Travel Research, 45 (3): Weber, K. & Sparks, B. (2006). When service fails: Does customers' identification with a firm matter? Annals of Tourism Research, 33 (3):

7 Yoo, J. & Weber, K. (2005). Progress in Convention Tourism Research. Journal of Hospitality and Tourism Research. 29 (2): Pui Ki Wu and Weber, K. (2005). Convention Center Facilities, Attributes and Services: The Delegates' Perspective. Asia-Pacific Journal of Tourism Research, 10(4): Weber, K. (2005). Travellers' Perceptions of Airline Alliance Benefits and Performance. Journal of Travel Research. 43 (3): Weber, K. & Ladkin, A. (2004). Trends affecting the Convention Industry in the 21st Century. Journal of Convention & Event Tourism. 6(4): Weber, K. & Sparks, B. (2004). Consumer Attributions and Behavioral Responses to Service Failures In Strategic Airline Alliance Settings. Journal of Air Transport Management. 10 (5): Weber, K. & Ladkin, A. (2003). The Convention Industry in Australia and the United Kingdom: Key Issues and Competitive Forces. Journal of Travel Research, 42 (2): Weber, K. (2002). Consumer Perceptions and Behavior: Neglected Dimensions in Research on Strategic Airline Alliances. Journal of Travel & Tourism Marketing, 13 (4): Weber, K. (2001) Outdoor Adventure Tourism: A Review of Research Approaches. Annals of Tourism Research, 28 (2): Weber, K. (2001). Meeting Planners' Use and Evaluation of Convention & Visitor Bureaus. Tourism Management, 22 (6): Weber, K. (2001). Association Meeting Planners' Loyalty to Hotel Chains. International Journal of Hospitality Management, 20 (3): Weber, K. & Roehl, W.S. (2001). Service Quality Issues for Convention & Visitor Bureaus. Journal of Convention & Exhibition Management, 3 (1): Weber, K. (2000). Meeting Planners' Perceptions of Hotel Chain Practices and Benefits: An Importance/Performance Analysis. Cornell Hotel and Restaurant Administration Quarterly, 41 (4): Weber, K. (1999). Women's Career Progression in the Las Vegas Casino Industry: Facilitators and Constraints. Journal of Hospitality and Tourism Research, 22 (4): Weber, K. & Roehl, W. S. (1999). Profiling People Searching for and Purchasing Travel Products on the World Wide Web. Journal of Travel Research, 37 (February): Roehl, W.S. & Weber, K Gambling, Underage Gambling, and Risk Approach Motivation. Journal of Travel & Tourism Marketing, 8 (3): Weber, K. (1997). The Assessment of Tourist Satisfaction using the Expectancy Disconfirmation Theory: A Study of the German Travel Market in Australia. Pacific Tourism Review, 1 (1): Conference Papers/Presentations: Weber, K., Bradley, G, & Sparks, B. (2016). Negative online review (NOR) stress: a research agenda and findings. 1 st TESA International Conference, Cape Town, South Africa, September Bradley, G., Sparks, B. & Weber, K. (2016). Adding e-insults to Other Injuries: Negative Online Reviews as a Burgeoning Source of Work Stress. 31 st International Congress of Psychology. Yokohama, Japan, July Weber, K. & Sparks, B. (2016). Investigating the Effect of Multiple Service Failure Events on Consumer Evaluations of Strategic Alliance Entities: A Justice Theory Perspective. 25 th Annual Frontiers in Service Conference, Bergen, Norway, June Hu, F. & Weber, K. (2016). Meeting planners experiences of multiple service failures: Advancing a dynamic model of organizational justice. Meeting Professionals International (MPI) World Education Congress, Atlantic City, NJ, June 2016 Recipient of Best Paper Award Sparks, B., Bradley, G. & Weber, K. (2015). The role and impact of online reviews: Actor observer effects, 14th International Research Symposium on Service Excellence in Management (QUIS14), Shanghai, China, June 18-21, 2015.

8 Weber, K., Sparks, B & Hsu, C. (2015). Social Distinctiveness and Social Situation Effect: Mainland Chinese versus Australian-Chinese Consumers. European Marketing Association Conference, Leuwen, Belgium, May Jin, X. & Weber, K. (2014). Exhibition destination attractiveness Perceptions of visitors to China s trade exhibitions. Annual ATLAS Conference, Budapest, Hungary, October Weber, K., Hsu, C. & Sparks, B. (2014). Differences in Perceptions and Behavioral Responses between Chinese-American and Mainland Chinese consumers in a Service Failure Situation. AHTMMC Conference, Mauritius, June Weber, K., Sparks, B. & Hsu, C. (2013). Examining Effects of Acculturation on Service Failure Responses: Insights from Australian-Chinese Consumers. 22 nd Nordic Conference on Tourism & Hospitality, Bodo/Lofoten, Norway, September Weber, K., Hsu, C. & Sparks, B. (2013). Chinese-American consumers: How does acculturation affect their responses to service failure situations? QUIS Conference, Karlstad, Sweden, June Le Serre, D., Weber, K. & Lehogerel, P. (2013). Subjective Age Influences through Western and Asian Cultures. La Londe Conference International Research Conference in Marketing. La Londe, France May Weber, K., Sparks, B & Hsu, C. (2012). Assessing Effects of Acculturation on Service Failure Responses: Insights from Australian-Chinese Consumers, Annual EuroChrie Conference, Lausanne, Switzerland, October Jin, X., Weber, K. & Bauer, T. (2012). Convention and Exhibition Destination Attractiveness: Dimensions and Differences. Global Events Congress. Stavanger, Norway, June Jin, X., Weber, K. & Bauer, T. (2012). Impact of Industrial Clusters on Mainland China s Exhibition Destination Development Annual CAUTHE Conference, Melbourne, Australia, 6-9 February Le Serre, D., Weber, K. & Lehogerel, P (2011). Travel Motivations and Perceived Travel Risks: A Comparison of Asian and Western Senior Travelers. World Research Summit on Tourism & Hospitality, Hong Kong, China, December Jin, X., Weber, K. & Bauer, T. (2011). Exhibitors Perceptions of Relationship Quality with Organizers and Destination Attractiveness. Annual EuroCHRIE Conference, Dubrovnik, Croatia, October Weber, K. Hsu, C. & Sparks, B. (2011). Effect of Acculturation on Responses to Service Failure/ Recovery: Findings from Focus Group Interviews in Beijing, China. Advances in Hospitality Marketing and Management: Istanbul, Turkey June Weber, K. & She, Shuxia (2010). Prospects for Wine Tourism in China. Annual ATLAS Conference, Limassol, Cyprus, November 3-5, 2010 Weber, K., Hsu, C, & Sparks, B. (2010). Consumer Responses to Service Recovery Strategies in a Strategic Alliance: Incorporating Justice and Acculturation Theory. Annual ICHRIE Conference: San Juan, Puerto Rico, July Weber, K. & Ladkin, A. (2010). Career Anchors of Convention and Exhibition Industry Professionals in Asia. Annual I-Chrie Conference: San Juan, Puerto Rico, July 2010 Jin, X., Weber, K. & Bauer, T. (2010). Exhibitor Perspective on Relationship Quality in Trade Fairs in China. 5 th World Conference for Graduate Research in Tourism and Hospitality, Cappadocia, Turkey, May Weber, K & Tasci, A. (2009). Tourist Destination Image and Perceptual Gaps: A Comparison of Syria and Jordan. Tourism Destination Development and Branding Conference, Eilat, Israel, October Jin, X., Weber, K. & Bauer, T. (2009). Exhibition Site Selection Preference: The Case of China. International CHRIE conference. San Francisco, 29 July 1 August Weber, K. & Tasci, A. (2009). West Meets East: Syria's Tourist Destination Image and Perceptual Gaps. Traditions and Transformations: Tourism, Heritage and Cultural Change in the Middle East and North Africa Region. Amman, Jordan, 4-7 April 2009.

9 Jin, X. & Weber, K. (2008). Factors that affect the development of the exhibition industry in China's first and second tier cities: A destination competitiveness perspective. Global Events Congress. Guangzhou, China, November Weber, K. & Ladkin, A. (2008). Career Profiles of Convention Professionals in Asia. 26th Euro-Chrie Conference, Dubai, UAE, October Xin, J. & Weber, K. (2008). The China Import and Export (Canton) Fair A Trade Show in Transformation. International Convention & Expo Summit, Singapore, February Ladkin, A., Whitelaw, P. & Weber, K. (2008). Hospitality Leadership: International Perspectives CAUTHE Conference, Gold Coast, February Weber, K. & Sparks, B. (2007). The interplay of organizational identification, attribution, and informational justice for a service failure event in a multiple service provider setting. 36th European Marketing Academy (EMAC) Conference, Reykjavik, Iceland, May Ladkin, A. & Weber, K. (2006). Career Profiles of Tourism & Hospitality Academics, 24th EuroCHRIE Congress Thessaloniki, Greece, October Weber, K. & Ladkin, A. (2006). Career Analysis of Tourism & Hospitality Academics the 7th Biennial Conference on Tourism in Asia "Tourism, Hospitality & Foodservice Industry in Asia : Development, Marketing and Sustainability Jeonju, Korea, May 2006 Weber, K. & Sparks, B. (2006). Service failure events: Understanding the flow of effects in a multiple service provider setting. Association of Consumer Research (ACR) - Latin America, Monterrey, Mexico, 5-8 January Weber, K. & Sparks, B. (2005). Shared and Differential Effects for Alliance Partners in Service Failure Situations. American Marketing Association (AMA) SERVSIG Conference, Singapore, 2-4 June Weber, K. & Sparks, B. (2005) Social Identity: Moderating Service Recovery Evaluations in Strategic Alliance Settings? Third APaCHRIE Conference, Kuala Lumpur, Malaysia, May Weber, K. & Sparks, B. (2004). The Impact of a Service Failure Event on Customers Global Judgments of and Behavioral Responses to Strategic Airline Alliance Entities. 9th International Research Symposium on Service Excellence in Management, Karlstad, Sweden, June Weber, K. & Sparks, B. (2004). Service Failure and Recovery in Strategic Alliances. CAUTHE Annual Conference, Brisbane, Australia, February Weber, K., Weaver, P. & McCleary, K. (2003). Trip Characteristics and their Relationship to Destination Evaluation. International Society of Travel and Tourism Educators Annual Conference, Providence, RI, United States, October Weber, K & Sparks, B. (2003). The nexus of strategic alliance research and research on service failure/recovery: Advancing conceptual thinking, American Marketing Association (AMA) SERVSIG Conference, Reims, France, June Weber, K. & Sparks, B. (2003) Service Failure and Recovery in the Airline Alliance Context: A Fairness Theory Perspective. 8th International Conference on Marketing and Development in Bangkok, Thailand, 4-7 January Weber, K. (2001). Strategic Airline Alliances: The Consumer Perspective. National Tourism Research Conference. Canberra, Australia. Weber, K., Ladkin, A., Love, C. & MacLaurin, D. (2001). Key Trends and Issues for the International MICE Industry. National Tourism Research Conference. Canberra, Australia. Weber, K. (1999). Convention & Visitor Bureaus' Services under Review: The Meeting Planners' Perspective. In Hsu, C. (ed.) Proceedings of Research and Academic Papers Volume XI, International Society of Travel and Tourism Educators Annual Conference, Vancouver, Canada, November 4-7, pp Weber, K. (1999). Hotel Loyalty Issues for Meeting Planners. In Heung, V., Ap, J. and Wong, K. (eds.) Proceedings of the 5th Annual Asia Pacific Tourism Association (APTA) Conference, Hong Kong, SAR, China, August

10 Weber, K. & Gu, Z. (1999). The Impact of the Asian Financial Crisis on the Las Vegas Casino Industry. In Heung, V., Ap, J. and Wong, K. (eds.) Proceedings of the 5th Annual Asia Pacific Tourism Association (APTA) Conference, Hong Kong, SAR, China, August Weber, K. (1999). Hotel Chains and Association Meeting Planners: Relationship Marketing or Lost Opportunities? 1999 CHRIE Convention, Albuquerque, NM. Roehl, W.S. & Weber, K. (1999). OLS Regression in the Journal of Hospitality and Tourism Research: Clarity and Validity Issues CHRIE Convention, Albuquerque, NM. Weber, K. (1999). Career Progression in the Las Vegas Casino Industry: A Gender Perspective. Australian Tourism & Hospitality Research Conference. Adelaide, Australia. Weber, K. & Roehl, W.S. (1999). Internet Commerce of Travel Products. Profiles, Practices, and Problems. Proceedings. Australian Tourism & Hospitality Research Conference. Adelaide, Australia. Weber, K. & Roehl, W.S. (1998). An Analysis of Consumers' Risk Approach, Risk Behavior and Risk Perception for Selected Leisure/Tourist Activities. Symposium on the Consumer Psychology of Travel, Hospitality and Leisure Research. University of Hawaii at Hilo. (Refereed) Weber, K. (1997). Turismo de Aventura. Ciclo de Conferencias de Actualizacion en la area de Turismo. Universidad Simon Bolivar - Sede del Litoral, Caracas/Venezuela. Weber, K. (1997). Broadening the Conceptual Framework of Adventure Tourism. International Tourism Research Conference, Sydney, Australia. Weber, K. (1996). Exploring the Link between Country Promotion and Vacation Evaluation: A Study of the German Travel Market to Australia. In Hsu, C. (ed.) Proceedings of Research and Academic Papers Volume VIII, Society of Travel and Tourism Educators Annual Conference, Ottawa, Canada, October pp Weber, K. (1996). The Promotion in Germany of Australia as a Tourist Destination. Australian Tourism & Hospitality Research Conference, Coffs Harbour, Australia. recipient of a "Best Student Presentation" Award. Muthaly, S. & Weber, K. (1995). International Marketing Considerations for Vietnamese SMEs. Second International Conference on Globalisation, New Dehli, India. Consultancies [Reports/Consultancies] Curriculum Development KAU, Jeddah, Saudi Arabia Feasibility Study Abu Dhabi Convention Bureau. Report Prepared for the Abu Dhabi Tourism Authority Excellent CVBs of the Future. Working Paper. Hong Kong Polytechnic University Exhibition and Convention Facilities in Asia. Asia Pacific Exhibition & Convention Council (APECC) Hotel Loyalty Research Project. Report prepared for the Professional Convention Management Association (PCMA), Birmingham, AL Meeting Planners' Hotel Loyalty to Marriott International. Report prepared for Marriott International. Washington, D.C Services of Convention & Visitor Bureaus: The Meeting Planners' Perspective. Report prepared for Meeting Professionals International (MPI), Dallas, TX and the International Association of Convention & Visitor Bureaus (IACVB), Washington, D.C The Career Development of Female Executives in the Las Vegas Casino Industry. Report prepared for the International Gaming Institute Las Vegas.

Dr Karin Weber. Assistant Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University

Dr Karin Weber. Assistant Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University Assistant Professor School of Hotel & Tourism Management The Hong Kong Polytechnic University Dr Karin Weber Areas of Research Expertise Consumer Behavior Services Marketing Strategic Alliances Convention