Dr Wilco Chan. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
|
|
- Dorothy Moore
- 5 years ago
- Views:
Transcription
1 Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Wilco Chan Areas of Research Expertise Sustainable Hotel and Tourism Air quality Renewable Energy and water saving Hot water system Environmental management China hotel industry and management Human Resource Hotel REIT Areas of Teaching Expertise Environmental management Hotel and tourism project development Facilities planning and management Financial management Management accounting Hotel and catering operations Spa and resort management Loyalty program Personal Introduction Dr. Wilco Chan has currently served as the Director of Undergraduate Programs overseeing School s four programs - UGC financed degree, self-finance degree, top up degree with Xian Jiao Tong University and Higher Diploma. Being a doctoral graduate in Civil & Architectural Engineering and Hotel Management discipline, Dr. Chan has been an active researcher and has received over million HK$ from local and external research grants. He has authored over 50 refereed articles in academic journals in both hospitality and architectural fields. In 2009, he obtained School s Excellent Research Award. His publications cover a wide spectrum including sustainability, catering, human resources, finance, renewable energy and museum. Specifically, his funded research projects and experiments include energy savings in hospitality-related facilities solar collector, PV, heat pumps, HVAC, solar control films and kitchen equipment, both indoor and outdoor air quality as well as water savings in hotels and restaurants. Prior joining The Hong Kong Polytechnic University, he served various international hotel chains Accor, Hilton, Furama and Crowne Plaza. He involved in four hotel projects planning and pre-opening, prepared feasibility study about resort hotel and had substantial experience in hotel operations- finance, human resource and front office. His station experience in the hospitality industry included Hong Kong, Shanghai, Beijing and London. Besides, Dr. Chan had participated actively in the Chinese restaurant sector. These include his over 12-year professional services in the Association of Restaurant Managers, consultancy for the Employee Retraining Board about Chinese restaurants, and a number of researches in Chinese catering area. The Hong Kong government has also appointed him as an advisor of the Chinese catering qualification framework committee as well as the advisory board member Talent and Quality Migrant Admission Scheme. Qualifications [ Academic qualifications ] PhD (2002) The City University of Hong Kong
2 MSc (1991) University of Surrey BSc (1984) Chinese University of Hong Kong [ Professional qualification ] Director Association of Restaurant Managers (Hong Kong) Distinguished Award. Advisor Chinese Catering Qualifications Framework Education & Manpower Bureau Certified Hospitality Educator American Hotel and Lodging Association (U.S.) Editorial Committee Member China Tourism Research Environmental Auditor Institute of Environmental Management & Assessment ( UK ) [ Research Grants ] 1. Project titled Usage patterns of golf facilities by Hong Kong residents (as Coinvestigator: Hong Kong Sports Development Board) 2. Project titled The Impact Study of real Estate Investment Trust (REITs) on Finance Department in Hotels (as Principal Investigator: DRG;). 3. Project titled A study of environmental reporting in airlines Apr 2002 Sep (as Principal Investigator: DRG;) Four journal papers published. 4. Project titled In pursuit of an environmental quality index in hotels for sustainable tourism Aug Jul 2005 (as Principal Investigator; ICRG ) 5. Project titled A study of the performance of the operating equipment in Chinese kitchen and restaurant (as Principal Investigator: DRG) 6. Project titled Job restructuring of Chinese restaurant industry (as Principal Investigator; Employees Retraining Board) 7. Project titled Development of a profitability-based program for restaurant operations (as Principal Investigator; ICRG) 8. Project titled Energy saving facilities for hotels (as Principal Investigator; CERG3.5;) 9. Project titled VOC in hotels: Grey system theory (as Principal Investigator; ICRG;) 10. Project titled Uniform system of hotel accounts for China (as Principal Investigator; ICRG) 11. Project titled Sizing of Hotel Heating Ventilation and Air-conditioning (HVAC) Systems (as Principal Investigator; ICRG;) 12. Project titled Heat pump utilizing waste heat from discharged water in the hospitality business; (as Principal Investigator; CERG3.5 ;) 13. Project titled Hybrid source heat pump for hotels: artificial neural network (as Principal Investigator; GRF) 14. Project titled Comparative study on solar collectors for hot water system in hotels (as Principal Investigator; One line Budget) 15. Project titled Quality Assurance in Tour Operator Sector (as Co-investigator; Dept Fund) 16. Project titled Novel Air Source Heat pump for Chinese Restaurant Kitchen: Grey Forecasting Approach; CERG3.5 ) 17. Project titled Organic food knowledge transfer of Chinese chefs (as Principal Investigator; ICRG;)
3 Publications [Selected Journal Articles] Sustainable Tourism and Cultural Projects 1 Chan W. Wong N., Ni S. and Sing C. (2009)Towards the conceptual renewable energy park for tourism, The 7 th Asia Pacific CHRIE Conference May 2009, UNLV campus, Singapore. 2 Chan, W. and Mak, B. (2003)Initial Conceptualization of a Culture-oriented Fisherman Wharf in Hong Kong. In Tony Griggin and Rob Harris, eds., Current Research: Future Strategies Bridging Uncertainty, University of Technology Sydney, 7-9 July 2003, Asia Pacific Tourism Association, Sydney, pp Chan, W., Zhang, C. X., Hon, A., & Mak, B. (2014). New Business Drivers of Hong Kong Cultural Museums: The Tourism Stakeholder Perspective. Asia Pacific Journal of Tourism Research, (ahead-of-print), DOI: / Chan W. Mak B. Ivan Cheung Pearl Lee William Hudson Wong (2007). Conceptualization of a resort with Historical Coastal Defense Features, Conference Proceedings, 5 th APACCHRIE & 13 th APTA joint Conference, Beijing International Studies University, May, 2007, Beijing, pp.1c Chan, W. and Mak, B.The Road to Business Excellence in Karaoke Business in Hong Kong. Proceedings, 7th International Conference on ISO 9000 and TQM 2-4 Apr 2002 at the RMIT University, Melbourne Australia, pp Human Resource Management 6 Chan W. (1993) Managerial Roles of Hotel Pre-opening Teams in Developing Countries such as China, International Journal of Hospitality Management. 12 (2), pp Alice H.Y. Hon, Wilco W.H. Chan, Lin Lu (2013) Overcoming work-related stress and promoting employee creativity in hotel industry: The role of task feedback from supervisor, International Journal of Hospitality Management 33(Jun 3), Hon, A. H.Y. & Chan, W. W. H. (2013). The effects of group conflict and work stress on employee performance. Cornell Hospitality Quarterly, 54(2), Hon, A. H. Y. & Chan, W. W.H. (2013). Team creative performance: The roles of empowering leadership, creative-related motivation and task interdependence. Cornell Hospitality Quarterly. 54(2), Chan W. Yeung S., Liu L. and Huang J.(in press) New Employment Contract Law: Content Analysis and Implications for Hoteliers, International Journal of Hotel and Tourism Administration Corporate Social Responsibility Reporting 11 Chan, W. and Lam, J. (2001) Environmental Costing of Electricity Consumption in Hong Kong Hotel Industry, Asia-Pacific Journal of Tourism Research. 6 (1), pp Chan, W. and Lam, J. (2001) Environmental Accounting of Municipal Solid Waste Originating From Rooms and Restaurants in the Hong Kong Hotel Industry, Journal of Hospitality & Tourism Research.25 (4), pp Chan, W.W. (2005) Partial Analysis of the Environmental Costs Generated by Hotels in Hong Kong. International Journal of Hospitality Management. 24 (4), pp Chan, W.W. and Mak, B.L. (2005) An Analysis of the Environmental Reporting Structures of Selected European Airlines. International Journal of Tourism Research. 7, pp Mak, B.L. Chan, W.W, Wong K. and Zheng C. (2007) Comparative studies of standalone environmental reports European and Asian airlines, Transportation Research Part D 12, pp Mak, B.L. and Chan, W.W. (2007) A Study of Environmental Reporting: International Japanese Airlines, Asia Pacific Journal of Tourism Research (6), pp Chan W. and Wong K (2008) Environmental Quality Index for Hong Kong Hotel Sector,
4 Tourism Economics, 14(4), pp Air Quality 18 Chan, W. and Lam, J. (2002) Pollutant Emissions Due To Gas Consumption in the Hotel Industry, Journal of Sustainable Tourism. 10 (1), Chan, W. and Lam, J. (2002) Prediction of Pollutant Emission through Electricity Consumption by the Hotel Industry in Hong Kong, International Journal of Hospitality Management. 21(4), Chan, W.W. and Mak, B.L. (2004) An Estimation of the Environmental Impact of Diesel Oil Usage in Hong Kong Hotels. Journal of Sustainable Tourism. 12 (4), pp Chan, W. Lee, SC. Chen, YM. Mak, BL. Wong, KF. Zheng, C. Chan, CS. and Guo, XG. (2009), Indoor air quality in new hotels guest rooms of the major world factory region, International Journal of Hospitality Management,29(1),pp Chan, C.S., Lee, S.C., Chan, W.C., Ho, K.F., Tian, L.W., Lai, S.C., Li, Y.S., Huang, Y.( 2011). Characterisation of Volatile Organic Compounds at Hotels in Southern China. Indoor and Built Environment 20(4), Chan W. (2012) Hotel indoor air quality enhancement: research agenda, Journal of China Tourism Research, 8(1), 1-18 Water Saving 24 Chan, W. and Lam, J. (2001) Environmental Costing of Sewage Discharged by the Hotels in Hong Kong, International Journal of Contemporary Hospitality Management. 13 (6), pp Chan W. Wong K. and Lo J. (2009) Hong Kong hotels sewage: environmental cost and saving technique, Journal of Hospitality & Tourism Research, 33(3), Lo J.,Chan W. and Wong K.F.(2011) A Comparison of Cold-Water Thawing Options in Chinese Restaurants, Cornell Hospitality Quarterly.52 (1),64-72 Environmental Management 27 Chan, W.W. (2005) Predicting and Saving the Consumption of Electricity in Sub-tropical Hotels. International Journal of Contemporary Hospitality Management. Vol. 17 (3), pp Chan, W.W. and Ho K. (2006) Hotel s Environmental Management Systems (ISO14001): Creative Financing Strategy. International Journal of Contemporary Hospitality Management.18 (4), pp Mak, B.L. and Chan, W.W. (2006) Environmental Reporting of Airlines in the Asia Pacific Region. Journal of Sustainable Tourism. 14 (6), pp Chan, W. and Wong, K (2006) Estimation of weight of solid waste: newspapers in Hong Kong hotels, Journal of Hospitality and Tourism Research, 30(2), pp Chan W. (2009) Environmental measures for hotels environmental management systems - ISO International Journal of Contemporary Hospitality Management, 21(5), Chan W. (2012) Hotel Energy Benchmarking in Support of Low Carbon Hotels: Developments, Challenges, and Approaches, International Journal of Hospitality Management, 31(3), China Hotel Industry and Management 33 Chan W. (1993) Managerial Roles of Hotel Pre-opening Teams in Developing Countries such as China, International Journal of Hospitality Management. 12 (2), pp Chan W. and Ni S. (2011) Growth of budget hotels in china: antecedents and future, Asia Pacific Journal of Tourism Research 16(3), Chan W., Ni S. and Shum E. (2011) A study of hotel frequent-guest program: benefits and cost, Journal of Vacation Marketing17 (4), October 2011 Chinese Restaurant Operations
5 36 Chan, W. and Au, N. (1998) Profit Measurement of the Menu Item s in Hong Kong Chinese Restaurant, Cornell Hotel and Restaurant Administration Quarterly. 39 (2), pp Chan, W. and Au, N. (2000) Profitability-based Menu Analysis Program Relative to Unique Situations in Hong Kong, Food Service Research International.12 (2), pp Chan, W. W.and Tse, P. (2001) A Study of Energy Usage & Future Design of Roasters in Cantonese Kitchen, International Journal of Hospitality Management. 20 (1), pp Chan, W. and Chan, L (2008), Revenue management strategies under the lunar-solar calendar: evidence of Chinese restaurant operations, International Journal of Hospitality Management, 27(3), pp Lo J.,Chan W. and Wong K.F.(2011) A Comparison of Cold-Water Thawing Options in Chinese Restaurants, Cornell Hospitality Quarterly.52 (1),64-72 Facilities Planning and Management 41 Lam, J. and Chan, W. (2001) Life Cycle and Green Cost Analysis of Energy-Efficient Lighting for Hotels, Architectural Science Review. 44 (2), pp Lam, J. and Chan, W. (2001) Life Cycle Energy Cost Analysis of Heat Pump Application for Hotel Swimming Pools, Energy Conversion and Management. 42 (11), pp Chan, W. and Lam, J. (2003) Energy Saving Supporting Tourism Sustainability: A Case Study of Hotel Swimming Pool Heat Pump, Journal of Sustainable Tourism. 11 (1), pp Lam, J. and Chan, W. (2003) Energy Performance of Air-to-water and Water-to-water Heat pumps in hotel applications, Energy Conversion and Management. 44 (10), pp Chan, W. Chen, Y. Mak, B., Wang, Y. Xie, H. and Huo, G. (2008) Energy saving and tourism sustainability: solar-control window film in hotel rooms, Journal of Sustainable Tourism, 16(5), pp Li, D., Lam, T. Chan, W. and Mak, A. (2009) Energy and cost analysis of semi-transparent photovoltaic in office buildings, Applied Energy, 86(5), Li D., Chan W. and Mak A. (2009) Predicting energy saving and life cycle cost analysis for lighting and daylighting schemes, International Journal of Green Energy, 6(4), Chan W., Yeung S, Chan E. and Li D (2012 )Hotel heat pump hot water systems: impact assessment and analytic hierarchy process, International Journal of Contemporary Hospitality Management, 24(7) 49 Li Danny H. W., Cheung K. L., Tony N. T. Lam, Chan Wilco W. H. n (2012) A study of grid-connected photovoltaic (PV) system in Hong Kong, Applied Energy Journal.90(1), Financial Management 50 Chan, W. and Lam, J. (2000) The Lodging Industry s Contribution to Hong Kong s Gross Domestic Product, International Journal of Contemporary Hospitality Management. 2, No.2, pp Chan, W. W. and Wong K. (2007) Estimation of Incremental Work Time in Hotel Accounts Department: Envisaging Prospective Hotel Real Estate Investment Trusts in Hong Kong Journal of Hospitality & Tourism Research. 31(3), pp Chan, W. and Wong, K (2007) Towards a more comprehensive accounting framework for hotels in China, International Journal of Contemporary Hospitality Management 19(7), pp Ni S. and Chan W. (2012) Enhancing uniform systems of hotel accounting in Hong Kong, Asia Pacific Journal of Tourism Research,17(2), Other 54 Mak, B.L. and Chan, W.W. (2006) In pursuit of operational improvement in the karaoke box business, World Leisure Journal. 48(2), pp
6 Consultancies 1. Consultancy Report about job restructuring of Chinese restaurant industry, commissioned by the Employees Retraining Board 2. Consultancy Training for hotel companies in the following topics: cost control, resort operations, ISO 9000 in catering operations, environmental management, energy saving, water saving, financial planning, sustainable tourism, comparison of hotel management between Hong Kong and western nations. 3. Consultancy Advice hotel pre-opening planning, interior design, HVAC design, management contract and canteen bidding Project Experience useful for tourism development plan 1. PhD Thesis titled Solar Energy Technology as An Attraction in Hotel Children Service Program Quasi Experiment, Conjoint and WTP Approach 2. DHTM Thesis (2014) titled Spa Quality Assessment Framework 3. DBA Thesis( 2013) titled Understanding Employee Turnover in Multi-Cultural High Demand Situations- The Hotel Service Industry in Macau 4. DBA Thesis (2013) titled Examining the relationship of motivation, performance quality, experience quality, satisfaction and loyalty among visitors to Hong Kong Global Geopark of China. 5. MPhil Thesis (2011) about the uniform hotel accounting systems in Hong Kong and Macau 6. MPhil Thesis (2008) about water savings in Chinese restaurants 7. Joint Research Project with University of Macau (on-going) about staff turnover in hotels led by Professor Raymond Loi and Cheris Chow. Validation Experience 1. Panel member of Bachelor Program in Hotel Operations and Management 2. Panel member of Bachelor Program in Chinese Culinary Arts and Management 3. Panel member of Recognizing Qualification Program in Chinese Catering. Summary of Higher Degree Supervision Topics 1. Water side assessment of the Chinese restaurant 2. Revisit of uniform systems of hotel accounts 3. Renewable energy for theme park and resort 4. China employment contract labor law and hotels 5. Hotel spa portal 6. MICE in Lianing 7. China hotel star-rating 8. Hangzhou sustainable tourism 9. Case study in Grand Hyatt Food and Beverage Dept 10. Hangzhou hotel labor union 11. Hangzhou sustainable tourism 12. Hangzhou hotel yield management 13. Taizhou hotel energy saving 14. Case study in Grand Hyatt Food and Beverage Dept 15. Frequent Guest Program- premier hotels, budget hotels, hotel chains
Dr Wilco Chan. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Wilco Chan Areas of Research Expertise Energy and Water Saving Hot Water System Environmental Management
More informationDr Sylvester Yeung. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Assistant Professor School of Hotel and Tourism Management Dr Sylvester Yeung Areas of Research Expertise Training & development Service quality Hotel employment Labour relation Performance management
More informationDr Nelson Tsang. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Nelson Tsang Areas of Research Expertise Service Quality Customer Satisfaction Destination Image Motivation
More informationDr Qu Xiao. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Qu Xiao Areas of Research Expertise Strategic Management Hospitality Real Estate Investment and Asset
More informationDr Henry Tsai. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Dr Henry Tsai Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Ownership Structures Corporate Performance Casino Management Areas
More informationDr Vincent TUNG. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Vincent TUNG Research Experience Management Innovation and Emerging Technologies China Tourism and Chinese
More informationCURRICULUM VITAE University of Idaho
CURRICULUM VITAE NAME: Chun-Chu (Bamboo) Chen, Ph.D. DATE: 1/15/2015 RANK OR TITLE: Assistant Professor (tenure-track) DEPARTMENT: Movement Sciences OFFICE LOCATION AND CAMPUS ZIP: 202C Memorial Gym OFFICE
More informationDr. Hanqin Qiu Zhang
Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr. Hanqin Qiu Zhang Areas of Research Expertise Tourism demand analysis Consumer behaviour Tourism development
More informationDr John Ap. Tourism Analysis Event Management Tourism Review International (formerly Pacific Tourism Review)
Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr John Ap Areas of Research Expertise Impacts of tourism Social and cultural aspects of tourism Consumer/tourist
More informationDr Hengyun (Neil) Li
Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Hengyun (Neil) Li Areas of Research Expertise IT-enabled business strategies Economic analytics in tourism
More informationCorporate Information
Shaping the Future Corporate Information 72 HONG KONG TOURISM BOARD ANNUAL REPORT 2013/14 73 Sanford Lee Corporate Governance Shaping the Future Corporate Governance As a government-subvented body, the
More information2005 Ph.D. Hotel and Tourism Management The Hong Kong Polytechnic University, Hong Kong SAR, China
Joanne Jung-Eun Yoo, Ph.D., CHE Associate Professor Hospitality Business Management Lerner College of Business and Economics University of Delaware 14 W. Main Street, Newark, DE 19716 Work: 302-831-6476
More informationNational MICE Development A Global Perspective
National MICE Development A Global Perspective 8 th UNWTO Asia/Pacific Executive Training Program on Tourism Policy and Strategy 28 April, 2014 MICE and Economic Transformation Building Knowledge and Creative
More informationProf Sam Kim. Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Prof Sam Kim Areas of Research Expertise Destination Marketing Convention/Event Tourism Film Tourism / Celebrity Marketing
More informationDr Chloe Lau. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Chloe Lau Areas of Research Expertise Impacts of Events Convention, Exhibition and Meeting Management
More informationCorporate Information
82 Hong Kong Tourism Board Annual Report 2015/16 CORPORATE INFORMATION Fuelling accountability through strong corporate governance We are transparent and accountable in everything we do, and we meet our
More informationDr Henry Tsai. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Dr Henry Tsai Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Ownership structures Corporate performance Casino and gaming management
More informationDr Sangwon Park. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Dr Sangwon Park Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Online/Mobile Marketing Hotel & Tourism Technology Management
More informationProf. Bob McKercher. Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Prof. Bob McKercher Areas of Research Expertise Spatial Movements of Tourists Tourist Behaviour Specialist and Emerging
More informationUncertainty in the demand for Australian tourism
Uncertainty in the demand for Australian tourism ABSTR This paper conducts a visual examination of the data for both international tourist arrivals and for domestic tourism demand. The outcome of the examination
More informationECOFORUM [Volume 7, Issue 3(16), 2018] INTRODUCTION OF BEIJING CULTURAL TOURISM DEVELOPMENT
INTRODUCTION OF BEIJING CULTURAL TOURISM DEVELOPMENT Yuyan PAN Stefan cel Mare University of Suceava, Romania panyuyan423@163.com Alexandru-Mircea NEDELEA Stefan cel Mare University of Suceava, Romania
More information87 books or monologues, over 130 refereed journal articles and over 300 total publications.
Professor Bob McKercher Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Spatial movements of tourists Tourist behaviour Specialist and
More informationPROJECT CLEAN AIR. Certification Scheme for Clean Air Charter. Final Report. For. Cathay Pacific Airways Limited (CX) Prepared by
PROJECT CLEAN AIR Final Report For Cathay Pacific Airways Limited (CX) Prepared by February 2009 1. INTRODUCTION Cathay Pacific Airways Limited (CX) is an international airline registered and based in
More informationPERSONNEL PROFILE DAVID BREADMORE
PERSONNEL PROFILE DAVID BREADMORE CONTACT DETAILS: Email: david@bstconsulting.com.au Phone: +61 400 899 748 QUALIFICATIONS AND PROFESSIONAL AFFILIATIONS Certificate of Business Studies (Travel & Tourism)
More informationHotels SPECIALIST HOTEL SERVICES
SPECIALIST HOTEL SERVICES Definition of a Mandala: An organisation or design built around a focusing point where the whole is substantially greater than the sum of the component parts. Alternative Definition:
More informationCurriculum Vitae. Jorge Ridderstaat, Ph.D. Assistant Professor
Curriculum Vitae Jorge Ridderstaat, Ph.D. Assistant Professor Rosen College of Hospitality Management Phone (office): 407.903.8057 University of Central Florida Fax (office): 407.903.8105 9907 Universal
More informationDr Sangwon Park. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Dr Sangwon Park Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Online/Mobile Marketing Hotel & Tourism Technology Management
More informationAsia s most innovative and socially responsible hospitality company
Asia s most innovative and socially responsible hospitality company table of CONTENTS Corporate Strategy Management team Points Of Difference CHG Hotel Brands Active Projects Strategic Partners Growth
More informationQuality Leadership in Hospitality and Tourism
Quality Leadership in Hospitality and Tourism Professor Kaye Chon Chair Professor and Director School of Hotel & Tourism Management The Hong Kong Polytechnic University Your Career in Hospitality and Tourism
More informationCurriculum Vitae Professor Pearl, Yueh-Hsiu Lin, Ph. D.,CHA
Curriculum Vitae Professor Pearl, Yueh-Hsiu Lin, Ph. D.,CHA Professor Pearl Lin earned her Master Degree from the University of Oregon, USA in 1984, and her Ph.D. from the Oxford Brookes University, UK
More information2013: Supervisor Training Course, Graduate Office, University of Central Lancashire
Dr Anna Farmaki School of Management and Economics 115 Spyrou Araouzou Street, Limassol, 3036, Cyprus Tel: +35725002137 Fax: +35725002633 Email: anna.farmaki@cut.ac.cy 1. EDUCATIONAL BACKGROUND 1.1 Academic
More informationDr Henry Tsai. International Journal of Contemporary Hospitality Management UNLV Gaming Research & Review Journal
Dr Henry Tsai Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Casino and gaming management Hotel efficiency Ownership structure
More informationaviation and airports
aviation and airports mva in asia MVA is a global transportation specialist and leading market research consultancy specializing in traffic engineering and transport planning and operations. In 1978, MVA
More informationQANTAS HALF YEAR 2015 FINANCIAL RESULTS 1
QANTAS HALF YEAR 2015 FINANCIAL RESULTS 1 Key points: Underlying Profit Before Tax: $367 million Statutory Profit After Tax: $206 million Transformation benefits: $374 million Comparable unit cost reduction:
More informationStress and the Hotel Spa Manager: Outsourced vs Hotel-managed Spas
Stress and the Hotel Spa Manager: Outsourced vs Hotel-managed Spas (c) fotolia.com Veronica Waldthausen, Demian Hodari & Michael C. Sturman The following article is based on a recent publication entitled
More informationASIA PACIFIC SIGNIFICANT GROWTH OPPORTUNITIES FOR HOTEL CHAINS
JANUARY 2012 ASIA PACIFIC SIGNIFICANT GROWTH OPPORTUNITIES FOR HOTEL CHAINS Zhang Jiahao, ASSOCIATE HVS Singapore David Ling, CHAIRMAN HVS China & Southeast Asia www.hvs.com HVS Global Hospitality Services
More informationSuzhou Cultural & Tourism Development, China
AT A GLANCE VALUATION & ADVISORY SERVICES I ASIA FEATURE STORIES Retail Consultancy in Busan, South Korea We completed a retail consultancy study for a landmark shopping mall in Busan, South Korea. The
More informationWF CENTRAL CELEBRATES OFFICIAL OPENING WITH GLITTERING GALA DINNER
WF CENTRAL CELEBRATES OFFICIAL OPENING WITH GLITTERING GALA DINNER From Diversity, A New Energy Beijing, 6 th June 2018 WF CENTRAL celebrated its official opening with a VIP red carpet and ribbon-cutting
More informationCHINA HOTEL MARKET OUTLOOK
CHINA HOTEL MARKET OUTLOOK Topics To Cover Key Market Assessment China Hotel Market Sentiment Survey The Big Picture For China In 2010 Key Market Outlook KEY MARKET ASSESSMENT Key Market Occupancy Trends
More informationProgress Report of the APEC Expert Group on New & Renewable Technologies
EWG 51 Agenda Item 9(a) Progress Report of the APEC Expert Group on New & Renewable Technologies Shin- Je Li Secretariat sjli@itri.org.tw 12-13 May 2016 EWG 40 Brunei Darussalam 22-26 November, 2010 EWG
More informationOpportunities for BA graduates in the tourism industry
Opportunities for BA graduates in the tourism industry Cheung, C.W. Arts Faculty, University of Hong Kong Report prepared for year one students of the Faculty March, 1999 CONTENTS INTRODUCTION 2 SECTION
More informationThe Analysis and Countermeasures toward the Inbound Tourist Market of the Silk Road on Land
5th International Education, Economics, Social Science, Arts, Sports and Management Engineering Conference (IEESASM 2017) The Analysis and Countermeasures toward the Inbound Tourist Market of the Silk
More informationUpdate on APEC Finance Ministers Process Policy Initiatives: Progress Report on APEC Financial Regulators Training Initiative
2010/SFOM8/008 Session 10 Update on APEC Finance Ministers Process Policy Initiatives: Progress Report on APEC Financial Regulators Training Initiative Purpose: Information Submitted by: ADB 8 th Senior
More informationKAHLER Michael, Box 98,Lakeville,Ct.06039,USA. Teaching Videos: www. michaelckahler.com EXPERIENCE OVERVIEW
KAHLER Michael, Box 98,Lakeville,Ct.06039,USA. Email:michael.kahler@usa.net Teaching Videos: www. michaelckahler.com EXPERIENCE OVERVIEW Expertise: Specialty: Operations Director: Kahler's career as an
More informationThe Impact of Tourism Development on the Sustainability of Colonial Built Heritage: Case Study Portuguese Colonial Built Heritage in Macau
PHD THESIS TITLE PAGE The Impact of Tourism Development on the Sustainability of Colonial Built Heritage: Case Study Portuguese Colonial Built Heritage in Macau Robert Ian Chaplin Master of International
More informationLion Travel Service Co., Ltd. TWSE : 2731 TT
Lion Travel Service Co., Ltd. TWSE : 2731 TT Overview General Information Industry Outlook Competitive Advantages Financial Performance Company Profile General Information Company Name Established June
More information*** Melco/PBL JV to build a first-class Integrated Entertainment Resort with the world s first underwater casino in Cotai, Macau ***
[For Immediate Release] *** Melco/PBL JV to build a first-class Integrated Entertainment Resort with the world s first underwater casino in Cotai, Macau *** (Hong Kong, May 15, 2005) --- Melco International
More informationFinding Rationality in an Irrational World: The Economics of Successful Hotel Negotiations
Finding Rationality in an Irrational World: The Economics of Successful Hotel Negotiations Isaac Collazo, Vice President, Performance Strategy & Planning, InterContinental Hotels Group (IHG) Maria Lowry,
More informationDr Dan Wang. Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University
Dr Dan Wang Assistant Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Impact of Mobile IT Innovation IT & Communication Strategies in Hospitality
More informationRepresentative Project Qualifications. Republic of Korea
Crowe Horwath International (CHI) is a worldwide organization of affiliated independent full-service accounting and consulting firms with more than 400 offices in over 100 countries. The organization s
More informationThe Accounting Case Competition for Secondary Schools and Tertiary Institutes. Tertiary Institutes Group
The Accounting Case Competition for Secondary Schools and Tertiary Institutes 2004 Time allowed 2 hours Answer ALL the questions Marks Section A 50 Section B 20 Section C 15 Section D 15 100 DO NOT OPEN
More informationSong Rui Tourism Research Center, Chinese Academy of Social Sciences March 7, 2018, Berlin
Report on World Tourism Economy Trends (2018) Song Rui Tourism Research Center, Chinese Academy of Social Sciences March 7, 2018, Berlin TREND I Fast and comprehensive growth of the global tourism economy
More informationThe Economic Impact of Tourism in Walworth County, Wisconsin. July 2013
The Economic Impact of Tourism in Walworth County, Wisconsin July 2013 Key themes for 2012 The Walworth County, Wisconsin visitor economy continued its brisk growth in 2012. Visitor spending rose 11% after
More informationCOMPANY OVERVIEW Unique Ability to Manage Across All Chain Scales
Aimbridge Hospitality, based in Dallas, is one of the largest independent management companies in the U.S. We currently manage approximately 500 hotels throughout the U.S. and Caribbean with more than
More informationAQUIS ENTERTAINMENT LIMITED 2016 HALF YEAR RESULTS PRESENTATION
AQUIS ENTERTAINMENT LIMITED 2016 HALF YEAR RESULTS PRESENTATION 30 JUNE 2016 26 AUGUST 2016 HIGHLIGHTS SIGNIFICANT STEPS TOWARDS OUR VISION Strong progress across all priority areas. The $13.6 million
More informationDr Lorenzo Masiero. [Professional Qualifications] CHE (Certified Hospitality Educator) Member of International Association of Tourism Economics
Dr Lorenzo Masiero Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Areas of Research Expertise Tourist behaviour Choice modelling Stated choice experiments
More informationAustralia s. The Northern Territory is experiencing solid growth in visitor numbers driven by a strong economy. Northern Territory
Australia s Northern Territory Australia s Northern Territory is a strategic market for tourism investment, with its well established reputation as an iconic tourism destination located on the doorstep
More informationORNATEC INTERNATIONAL CONSULTANCY (BEIJING) CO., LTD www.ornatecinternational.com about us 3 our team: experience and expertise 4 services 6 contact us 8 2 about us Ornatec International Consultancy (Beijing)
More informationDaniel Guttentag, Ph.D.
Daniel Guttentag, Ph.D. CURRENT POSITIONS 2017- Assistant Professor Department of Hospitality and Tourism Management School of Business College of Charleston 66 George Street Charleston, South Carolina,
More information2011 Hotel investment strategy :
2011 Hotel investment strategy : What every developer should know New World Hotel 27 Sept, 2011 Presented by: Robert McIntosh, Executive Director, CBRE Hotels, Asia Pacific. SUMMARY Hotel Performance Hotel
More informationImportance and Developments
Promoting Economic Diversity in Macedonia: the role of skills in the tourism sector Skills Policies for Economic Diversification in Republic of Macedonia Senior consultant : Nikica Mojsoska-Blazevski,
More informationREAUTHORISATION OF THE ALLIANCE BETWEEN AIR NEW ZEALAND AND CATHAY PACIFIC
Chair Cabinet Economic Growth and Infrastructure Committee Office of the Minister of Transport REAUTHORISATION OF THE ALLIANCE BETWEEN AIR NEW ZEALAND AND CATHAY PACIFIC Proposal 1. I propose that the
More informationJan Freitag Senior Vice President International Operations at Smith Travel Research
Jan Freitag Senior Vice President International Operations at Smith Travel Research Mr. Jan Freitag is the Senior Vice President, Global Development at Smith Travel Research (STR), the recognized leader
More informationCareer Expo Vacancy Information Sheet. Company: Harbour Plaza Hotel & Resorts. Position: Account Clerk. Qualifications and Requirements:
Ref No.: HOC_29 Account Clerk - Diploma/Certificate holder in Accounting or relevant studies - Possession of LCCI certificate - Minimum 1 year related working experience Responsible for assisting to check
More informationCurriculum Vitae - Tony Charters AM
Curriculum Vitae - Tony Charters AM Education Bachelor of Science (Environmental Studies) School of Australian Environmental Studies Griffith University Major subject areas: land use planning, economics,
More informationPreparatory Course in Business (RMIT) SIM Global Education. Bachelor of Applied Science (Aviation) (Top-Up) RMIT University, Australia
Preparatory Course in Business (RMIT) SIM Global Education Bachelor of Applied Science (Aviation) (Top-Up) RMIT University, Australia Brief Outline of Modules (Updated 18 September 2018) BUS005 MANAGING
More informationNew Tourism Strategic Plan Northern Territory
New Tourism Strategic Plan Northern Territory Submission of Accommodation Association of Australia, 2012 EXECUTIVE SUMMARY Without it being overly detrimental to existing tourism accommodation businesses,
More informationMSc Tourism and Sustainable Development LM562 (Under Review)
MSc Tourism and Sustainable Development LM562 (Under Review) 1. Introduction Understanding the relationships between tourism, environment and development has been one of the major objectives of governments,
More informationProfessor Cathy Hsu. Service quality management Tourist behavior. Hospitality and tourism marketing Gaming impact and development
Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Professor Cathy Hsu Areas of Research Expertise Areas of Teaching Expertise Hospitality and destination marketing Service
More informationNovember 22, 2018 Mahidol University (Salaya Campus) Charinyarasami Hall, 3rd floor, Aditayathorn Building
November 22, 2018 Mahidol University (Salaya Campus) Charinyarasami Hall, 3rd floor, Aditayathorn Building TIME EVENT 1000 1010 Welcome Remarks Ms. JC Wong, YTP Ambassador PATA 1010 1020 Welcome Remarks
More informationColindale Gardens Site Visit
Colindale Gardens Site Visit 04 April 2017 Agenda Introduction John Tutte Group Chief Executive Colindale Gardens Overview Mark Parker Managing Director Tour of marketing suite Site visit 2 Introduction
More informationApril 10-13, 2014 Shanghai World Expo Exhibition & Convention Center
April 10-13, 2014 Shanghai World Expo Exhibition & Convention Center Contacts: Kelly Yao Tel:86-021-33392024 Mobile:+86 13917448656 Kelly.yao@ubmsinoexpo.com Organizer Shanghai UBM Sinoexpo International
More informationTHE 4 TH ASIA PACIFIC CHRIE (APAC-CHRIE) YOUTH CONFERENCE MACAU SAR, CHINA MAY 21 23, Sponsorship Package
THE 4 TH ASIA PACIFIC CHRIE (APAC-CHRIE) YOUTH CONFERENCE MACAU SAR, CHINA MAY 21 23, 2013 Sponsorship Package About the APac-CHRIE Youth Conference Founded in 1946, the International Council on Hotel,
More informationBACHELOR OF BUSINESS ADMINISTRATION
BACHELOR OF BUSINESS ADMINISTRATION For students planning to complete the Certificate as part of the degree. Check with your Faculty Advisor for possible variations & course prerequisites Student Name
More informationThe Economic Impact of Travel in Kansas. Tourism Satellite Account Calendar Year 2013
The Economic Impact of Travel in Kansas Tourism Satellite Account Calendar Year 2013 Who we are Tourism Economics Union of industry expertise and economic disciplines Real world insights based on quantitative
More informationFor immediate release 12 th April Senior Management Changes at Swire
For immediate release 12 th April 2017 Senior Management Changes at Swire John Slosar, Chairman of Swire Pacific Limited and Cathay Pacific Airways Limited, today announced senior management changes in
More informationAn Analysis of Hotel Financial Management in China
Journal of Hospitality Financial Management The Professional Refereed Journal of the Association of Hospitality Financial Management Educators Volume 15 Issue 2 Article 5 March 2010 An Analysis of Hotel
More informationACTION: Notice of a new task assignment for the Aviation Rulemaking Advisory Committee
This document is scheduled to be published in the Federal Register on 09/18/2015 and available online at http://federalregister.gov/a/2015-23433, and on FDsys.gov [4910-13] DEPARTMENT OF TRANSPORTATION
More information2008 INTERIM ANNOUNCEMENT
(Stock Code: 78) 2008 INTERIM ANNOUNCEMENT FINANCIAL HIGHLIGHTS Six months ended 30th June, 2008 (Unaudited) Six months ended 30th June, 2007 (Unaudited) HK$ M HK$ M Revenue 750.8 622.0 Operating profit
More informationBuilding procurement capability through transformation. Jane Harley, Chief Procurement Officer Qantas Group
Building procurement capability through transformation Jane Harley, Chief Procurement Officer Qantas Group SECTION TITLE HERE Heading here Group multi-brand structure Australia & New Zealand Singapore
More informationResearch. School level initial resource allocations/initiatives. Actions. Department initiatives
Research Our strategic goal is to significantly increase the quality of research output. A necessary condition for this is to significantly increase the external research funding. Increase publication
More informationBUSINESS INTELLIGENCE Airport Retail Study May 2007
BUSINESS INTELLIGENCE Airport Retail Study May 2007 The pursuit of knowledge Last month Moodie International acquired the assets of acclaimed business intelligence title The Airport Retail Study from its
More informationENVIRONMENT ACTION PLAN
ENVIRONMENT ACTION PLAN 2015 16 Airservices Australia 2015 This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without prior written
More informationsáv Hospitality Marks a Successful 2015 by Winning Multiple Awards in Design, Services and Dining
Immediate Release sáv Hospitality Marks a Successful 2015 by Winning Multiple Awards in Design, Services and Dining (18 February 2016, Hong Kong) In 2015, sáv Hospitality proves its reputation as one of
More informationPress Hong Kong, January 2015
Press Hong Kong, January 2015 New China International Exhibition Center Keena Tsui Tel +852 2238 9970 Fax +852 2519 8632 Keena.tsui@hongkong.messefrankfurt.com www.messefrankfurt.com.hk www.waterexpochina.com
More informationTourism Satellite Account Calendar Year 2010
The Economic Impact of Tourism in Georgia Tourism Satellite Account Calendar Year 2010 Highlights The Georgia visitor economy rebounded in 2010, recovering 98% of the losses experienced during the recession
More informationBHP Billiton Scholarships UWA Business School
BHP Billiton Scholarships University of Western Australia, Perth, Australia, as at August 2011 www.business.uwa.edu.au Frequently Asked Questions (FAQs) What is the purpose of the scholarships? The purpose
More information60 Greater China Industry Leaders Reign at the 7 th Annual TTG China Travel Awards
PRESS RELEASE Please embargo all information until 17 th April 2014, 10pm Shanghai Time 60 Greater China Industry Leaders Reign at the 7 th Annual TTG China Travel Awards Shanghai, 17 April 2014 Nearly
More informationTURTLE SURVIVAL ALLIANCE EXECUTIVE DIRECTOR
Transforming passion for turtles into effective conservation action through a global network of living collections and recovery programs. TURTLE SURVIVAL ALLIANCE BACKGROUND TURTLE SURVIVAL ALLIANCE EXECUTIVE
More informationMission Statement. To be a Leading Global Travel Management Company.
Mission Statement To be a Leading Global Travel Management Company Delivering Premium Solutions in Corporate and Leisure Travel & MICE (Meetings, Incentives, Conferences & Exhibitions) To be a Leading
More informationThe Economic Impact of Tourism in Hillsborough County, June 2018
The Economic Impact of Tourism in Hillsborough County, 2017 June 2018 Table of contents 1) Key Findings for 2017 3 2) Local Tourism Trends 7 3) Trends in Visits and Spending 12 4) The Domestic Market 19
More informationThe Economic Impact of Tourism in North Carolina. Tourism Satellite Account Calendar Year 2013
The Economic Impact of Tourism in North Carolina Tourism Satellite Account Calendar Year 2013 Key results 2 Total tourism demand tallied $26 billion in 2013, expanding 3.9%. This marks another new high
More informationFood & Beverage Concepts Kitchen Design Event Management
Food & Beverage Concepts Event Management Poulose Associates Poulose Associates is a Singapore-based consultancy firm with regional expertise in specialized food and beverage development, kitchen design
More informationAPAC HOSPITALITY INVESTMENTS IN 2013 HIGHEST IN 5 YEARS. 1H 2014 continues to see healthy level
PRESS RELEASE For Immediate Release APAC HOSPITALITY INVESTMENTS IN 2013 HIGHEST IN 5 YEARS 1H 2014 continues to see healthy level HONG KONG, 21 st Aug, 2014 Cushman & Wakefield, Global Real Estate Consultancy,
More informationThe Economic Impact of Tourism in Buncombe County, North Carolina
The Economic Impact of Tourism in Buncombe County, North Carolina 2017 Analysis September 2018 Introduction and definitions This study measures the economic impact of tourism in Buncombe County, North
More information2014/15 Pre-Budget Submission Accommodation Association of Australia
2014/15 Pre-Budget Submission Accommodation Association of Australia Accommodation Association of Australia Principal Contact Mr Richard Munro Chief Executive Officer Phone: +61 2 8666 9015 EXECUTIVE SUMMARY
More informationCustomer Services Officer
Customer Services Officer Department: Airports Reports to: Supervisor If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look
More informationShanghai Charity Foundation - Shui On Four Seasons We Care for You Fund launched at the grand opening of Four Seasons Hotel, Pudong, Shanghai.
Press Release Celebrities joined in Shanghai for Charity at Four Seasons Shanghai Charity Foundation - Shui On Four Seasons We Care for You Fund Launched at Four Seasons Hotel, Pudong, Shanghai (Shanghai,
More informationCourse approved to teach Unit Code Unit Title. WSQ Certificate in Hotel and Accommodation Services
Trainer Deployment Name of Trainer Highest Academic Qualifications Sharon Anne Lily Lim 1. Diploma in Front Office Management and Management Development Felicia Teo May Hui 1. Bachelor of Science (Hons)
More informationPartnership of European Regions on Energy Efficiency in Buildings Working meeting Innovation Map and Pilot Projects
Partnership of European Regions on Energy Efficiency in Buildings Working meeting Innovation Map and Pilot Projects António Mortal (amortal@ualg.pt) Brussels, 22nd November 2017 WHO WE ARE ALGARVE REGION
More information