Career Expo Vacancy Information Sheet. Company: Harbour Plaza Hotel & Resorts. Position: Account Clerk. Qualifications and Requirements:

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1 Ref No.: HOC_29 Account Clerk - Diploma/Certificate holder in Accounting or relevant studies - Possession of LCCI certificate - Minimum 1 year related working experience Responsible for assisting to check details of accounts Harbour Plaza 8 Degrees career.hp8d@harbour-plaza.com

2 Ref No.: HOC_30 Bell Attendant - High School Certificate in relevant discipline - Open-minded, attentive to Detail, positive and result-oriented - Good command of spoken English and Chinese - Presentable with Good communication skills - Secondary education or above - Fresh graduate will also be considered Responsible for receiving guest and assisting the guests with their luggage to and from their room, also delivering all messages and mails to the respective rooms Harbour Plaza North Point, Harbour Plaza Resort City, Harbour Plaza 8 Degrees career.hp8d@harbour-plaza.com; career.hpnp@harbour-plaza.com; career.hprc@harbour-plaza.com

3 Ref No.: HOC_31 Commis - Certificate holder in relevant discipline - Open-minded, attentive to Detail, positive and result-oriented Responsible for ensure food storage, cutting ingredients and cooking in accordance with the hotel standards Harbour Plaza North Point career.hpnp@harbour-plaza.com

4 Ref No.: HOC_32 Concierge Ambassador - To Provide A High quality of concierge Services to guests, be proactive to Handle their needs and enquiries - Assist arrival and departure guests in baggage handling - Greet guests at hotel entrance and lobby area - Good command of spoken English and Chinese - Good interpersonal skill & Good service sense - Pleasant and readily to start conversations with others with ease and professionally - Certificate in examination of education or related discipline - Fresh gra Harbour Grand Kowloon, The Kowloon Hotel, Harbour Grand Hong Kong career.hgkln@harbour-plaza.com; career.klnh@harbour-plaza.com; career.hghk@harbourgrand.com

5 Ref No.: HOC_33 Fitness Centre Ambassador - Possess general knowledge of fitness equipment and trend - Certified life guard - Good command in English, Cantonese and Mandarin - Secondary education or above - Possession of life-saving certification Facilitate an effective operation of fitness center (gym and pool) and ensure a high standard of service is maintained. Harbour Grand Hong Kong, Harbour Plaza 8 Degrees career.hp8d@harbour-plaza.com; career.hghk@harbourgrand.com

6 Ref No.: HOC_34 Guest Safety & Services Officer - Form 5 or graduate of Diploma of Secondary Education Examination year work experience in hotel or service industry - Able to communicate in English and Putonghua - holder of valid security personnel permit - Fresh graduate will also be considered Perform patrols of hotel premises and surroundings, handle incoming phone calls and guests' enquires, provide concierge assistance to arriving and departing guests and crowd control in hotel lobby Harbour Plaza 8 Degrees; Rambler Garden Hotel; Rambler Oasis Hotel career.hp8d@harbour-plaza.com; hr.garden@ramblerhotels.com

7 Ref No.: HOC_35 Guest Services Agent - Degree/Diploma holder in hotel or Tourism management - Preferably with relevant experience in Front Office operation - Good communication and interpersonal skills - Good command of both spoken and written English and Chinese Responsible for the checking-in and checking-out procedures, and handle guests enquiries Harbour Plaza Metropolis; Kowloon Harbourfront Hotel career.hpme@harbour-plaza.com; career.khfh@harbour-plaza.com

8 Ref No.: HOC_36 Guest Services Ambassador - Preferably with Higher Diploma in hotel management - Internship / work experience in hotel industry is preferred - Excellent command of English, Cantonese and Mandarin - knowledge of hotel Front Desk operation is an asset but not essential Responsible for the courteous and efficient check-in and check-out of hotel guest. Handling guests' enquiries. Harbour Grand Hong Kong career.hghk@harbourgrand.com

9 Ref No.: HOC_37 Guest Services Officer - Degree/Diploma holder in hospitality management or other related discipline - Pleasant and courteous personality - Good communication and interpersonal skills - Good command of spoken and written English and Chinese and Putonghua - graduate in hospitality management with Good communication skill - Fresh graduate will also be considered Responsible for guests' check-in and check-out, handle incoming phone calls and guests' enquiries, provide administrative support in preparing reports and records keeping Harbour Plaza Resort City; Harbour Plaza North Point; The Kowloon Hotel; Harbour Plaza 8 Degrees career.hp8d@harbour-plaza.com; career.klnh@harbour-plaza.com career.hpnp@harbour-plaza.com; career.hprc@harbour-plaza.com

10 Ref No.: HOC_38 Guest Services Officer - Degree/Diploma holder in Hospitality Management or other related discipline - Excellent command of both spoken and written English and Chinese and Putonghua - Pleasant and courteous personality - Customer-oriented with strong communication skills year work experience in hotel industry - Fresh graduate will also be considered Responsible for guests' check-in and check-out, handle incoming phone calls and guests' enquiries, provide administrative support in preparing reports and records keeping Harbour Grand Kowloon; Rambler Garden Hotel; Rambler Oasis Hotel career.hgkln@harbour-plaza.com; hr.garden@ramblerhotels.com

11 Ref No.: HOC_39 Host / Hostess - Presentable with Good interpersonal and communication skills - Open-minded, attentive to Detail, positive and result-oriented - Preferably with Higher Diploma in hotel management - Excellent command in English, Cantonese and Mandarin. Responsible for reinforces hotel image and impress customers with warm hospitality during their dining at the restaurant Harbour Grand Hong Kong; Harbour Plaza North Point career.hghk@harbourgrand.com; career.hpnp@harbour-plaza.com

12 Ref No.: HOC_40 Housekeeping Coordinator - Excellent telephone manner and interpersonal skills - Fluent English, Mandarin and Cantonese is essential - On shift duty is required - Diploma/Certificate holder in Hotel or relevant studies - Self-motivated and able to work independently years of working experience in hotel industry will be an advantage Responsible for order taking, handle incoming phone calls and guests' enquiries, provide administrative support in preparing reports and records keeping Harbour Grand Hong Kong; Harbour Plaza 8 Degrees; Harbour Plaza North Point; Rambler Garden Hotel; Rambler Oasis Hotel career.hp8d@harbour-plaza.com; career.hghk@harbourgrand.com career.hpnp@harbour-plaza.com; hr.garden@ramblerhotels.com

13 Ref No.: HOC_41 Lifeguard - valid pool lifeguard award - Safeguard swimmer safety Harbour Plaza Resort City Part Time career.hprc@harbour-plaza.com

14 Ref No.: HOC_42 Marketing Communications Co-ordinator - Degree/Diploma holder in relevant discipline - Preferably with relevant experience in hospitality industry - Good command of both spoken and written English and Chinese Provide administrative support to the team Harbour Plaza Metropolis career.hpme@harbour-plaza.com

15 Ref No.: HOC_43 Receiving Clerk - Preferably with Higher diploma in Hotel and Catering Management or relevant studies - 1 year work experience in hotel industry preferred - Responsible for goods delivery issues, Coordinate with the suppliers and internal clients. - to check and ensure the quality and quantity of Food & Beverage received as per the purchase order and the invoice from the suppliers. - to Keep and update reco Harbour Grand Hong Kong career.hghk@harbourgrand.com

16 Ref No.: HOC_44 Receptionist (Western / Chinese) - Have Good service sense - Presentable with Good interpersonal and communication skills - Welcome arriving guests - Handle all reservations and inquiries - Prepare restaurant seating plan and allocate tables accordingly The Kowloon Hotel career.klnh@harbour-plaza.com

17 Ref No.: HOC_45 Recreation Assistant - Vocational training with Good communication skill Handle guest enquiries and recreational activities. Harbour Plaza Resort City career.hprc@harbour-plaza.com

18 Ref No.: HOC_46 Recreational Officer - pool lifeguard Certified & First-Aid Certified preferred - Good command of spoken English and Chinese - Pleasant and courteous personality Assisting in overseeing daily operations of the Fitness Centre and rooftop swimming pool, helping guests register and maintaining Fitness Centre's cleanliness. Harbour Grand Kowloon career.hgkln@harbour-plaza.com

19 Ref No.: HOC_47 Reservation Agent - Preferably with Higher diploma in Hotel and Catering Management or relevant studies - Fresh graduate will also be considered years of working experience in hotel industry - Familiar with Opera System and related working experience with Front Office or reservations will be an advantage - Good command of English and Putonghua Process all reservation requests, changes and cancellations received by phone, fax, or online channels Harbour Grand Hong Kong; Harbour Plaza 8 Degrees career.hghk@harbourgrand.com; career.hp8d@harbour-plaza.com

20 Ref No.: HOC_48 Reservations Agent - Degree/Diploma holder in Hospitality Management or other related discipline - Excellent command of both spoken and written English and Chinese - Pleasant and courteous personality - Customer-oriented with strong communication skills year work experience in hotel industry - Fresh graduate will also be considered Responsible for handling room reservations and answering telephone enquiries Harbour Grand Kowloon; Harbour Plaza Resort City; Rambler Garden Hotel; Rambler Oasis Hotel career.hgkln@harbour-plaza.com; hr.garden@ramblerhotels.com career.hprc@harbour-plaza.com

21 Ref No.: HOC_49 Room Attendant - Good command of spoken English and Chinese - Pleasant and courteous personality - Good interpersonal skill - Vocational training with Good communication skill Responsible for cleaning guestroom, replenishing amenities Harbour Grand Kowloon; Harbour Plaza Resort City career.hprc@harbour-plaza.com; career.hgkln@harbour-plaza.com

22 Ref No.: HOC_50 Sales Co-ordinator - graduate in hospitality management - self-motivated and able to work independently - Good computer knowledge in Windows & MS Office - Good command of English, Mandarin and Cantonese Responsible for provide administrative support to Sales team Harbour Plaza North Point career.hpnp@harbour-plaza.com

23 Ref No.: HOC_51 Sales Executive - Travel Trade & MICE - Preferably with Higher diploma in Hotel and Catering Management or relevant studies year work experience in hotel industry preferred - Excellent command of written and spoken English. Fluency in Putonghua is an advantage - Confident about yoursel - Responds to direct inquiries regarding accommodation and functions via s/telephone - Works out the details directly with guests and coordinates with concerned departments - Ensures Guest satisfaction and Handles variety of tasks Harbour Grand Hong Kong career.hghk@harbourgrand.com

24 Ref No.: HOC_52 Service Ambassador (Banquet / Western Dining / Chinese Cuisine) - Preferably with Higher Diploma in hotel management - Possess Good knowledge of Food and Beverage - Good command of spoken Chinese and English - Fresh graduate will also be considered To maintain quality services to customers and communicates as an effective agent between Restaurant Management Staff, Chefs and customers. Harbour Grand Hong Kong career.hghk@harbourgrand.com

25 Ref No.: HOC_53 Services Assistant - Form 5 or above - Preferably with some customer service experience Assist guests in handling luggages, and greet, escort and farewell guests in lobby Harbour Plaza Metropolis; Kowloon Harbourfront Hotel career.hpme@harbour-plaza.com; career.khfh@harbour-plaza.com

26 Ref No.: HOC_54 Technician - Form 5 graduate or possess relevant certificate - Holder of registered Electrical worker license A - Willing to work on shift Responsible for maintaining and repairing facilities in hotel premises Harbour Grand Kowloon career.hgkln@harbour-plaza.com

27 Ref No.: HOC_55 Telephone Operator - Preferably with Higher Diploma in hotel - hotel operational experience preferred but not essential. - Pleasant and courteous personality - Good interpersonal skill - Vocational training with Good communication skill - Good command of both spoken and written English and Chinese Responsible for providing efficient and courteous telephone services by operating the telephone switchboard system and arranging wake up calls Harbour Grand Kowloon; Harbour Plaza Resort City; Harbour Grand Hong Kong career.hprc@harbour-plaza.com; career.hgkln@harbour-plaza.com career.hghk@harbourgrand.com

28 Ref No.: HOC_56 Waiter / Waitress - Form 5 or above or Certificate holder in relevant discipline - Open-minded, attentive to detail, positive and result-oriented - Good command of spoken English and Chinese - Presentable with good communication skills - Related training or part-time experiences would be an advantage - Fresh graduate will also be considered Responsible for serving food and beverage to the restaurant customers Harbour Plaza North Point; Harbour Plaza Metropolis; The Kowloon Hotel; Harbour Plaza 8 Degrees career.klnh@harbour-plaza.com; career.hpnp@harbour-plaza.com; career.hp8d@harbour-plaza.com; career.hpme@harbour-plaza.com

29 Ref No.: HOC_57 Waiter / Waitress (Western / Chinese) - Have Good service sense - for those who Have related training or part-time experiences would be an advantage - Good command of spoken English and Chinese - Pleasant and courteous personality - Good interpersonal skill Ensuring daily operations are running smoothly and providing Food and Beverage service and general inquiries to all guests Harbour Grand Kowloon; Hullett House career.hgkln@harbour-plaza.com; career.hulh@harbour-plaza.com

30 Ref No.: HOC_58 Waiter / Waitress (Japanese Restaurant) - Good command of spoken English and Chinese - knowledge in Japanese would be A great advantage - Pleasant and courteous personality - Good interpersonal skill Ensuring daily operations are running smoothly and providing Food and Beverage service and general inquiries to all guests Harbour Grand Kowloon career.hgkln@harbour-plaza.com

31 Ref No.: HOC_59 Western Cook - Good command of spoken English and Chinese - Pleasant and courteous personality - Good interpersonal skill Responsible for preparing quality food and maintaining a good hygienic kitchen Harbour Grand Kowloon career.hgkln@harbour-plaza.com

32 Ref No.: HOC_60 Yield Coordinator - Self-motivated and be able to complete tasks with minimal supervision - Mature and Independent - Familiar with Opera system will be an advantage - Answering Guest enquiries On hotel rooms - handling reservations requests from all sources in A courteous manner and performing general clerical duties in reservations Office such as filing, recording information, copying The Kowloon Hotel career.klnh@harbour-plaza.com

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