WELCOME TO THE RADISSON BLU ROYAL HOTEL, BRUSSELS THE BEST PLACE TO SAY: YES! TO A BRILLIANT NEW CAREER! INTERNSHIP AS FOOD & DRINKS MANAGER ASSISTANT

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1 INTERNSHIP AS FOOD & DRINKS MANAGER ASSISTANT You will assist the F&D Manager in the department s daily tasks. Assisting in the taking, accounting and processing of inventory information and ensuring accounting records are accurate each month, using the Micros Fidelio Materials Control software. Checking the consumption of beverages, the F&D costs and prices, and making a presentation of results every month. Checking if all F&D department respect the standards. Facilitating communication within the department, within the hotel and with third parties contacting the hotel. Ensuring the reservation for groups at the Atrium, using the Opera Software. Being in charge of many Management F&D projects. Good organization and multi-tasking Team-working skills Skills in forecasting, budgeting and analysis of variances Proficiency in Dutch, English and/or French Passion for Food and Beverage and hotel internship agreement The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

2 INTERNSHIP IN THE ACCOUNTING DEPARTMENT You will be in charge of administrative tasks to assist in the daily activities of the Accounting Department. The job requires accurate timely submission of information to the Financial Controller. Under the supervision of the Accounts Receivable Clerk assisting in managing the hotel s accounts receivables activities, including: recording payments in hotel system, controlling and sending client invoices, following up on outstanding balance. Under the supervision of the Accounts Payable Clerk, assisting in managing the hotel s Accounts Payables activities, including: receiving supplier invoices, following up on internal approval process, managing suppliers relationships in terms of billing and payments. Gain an in-depth understanding on the communication between the different hotel departments and ways they influence financial results. Organized and multi-tasking Excellent analytical skills Team player Good communication and social skills Fluent in English and preferably another European language Good knowledge of Word and Excel, preferably also Opera. The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

3 INTERNSHIP IN THE COST CONTROL & STORES DEPARTMENT You will assist the store keeper /Cost Controller in ensuring all incoming goods are properly ordered, delivered and in optimal condition to be used within the hotel s departments. Assisting in the taking, accounting and processing of inventory information and ensuring accounting records are accurate. Assisting in the department s Cost Control activities. Providing efficient, prompt, courteous, trouble-free and proactive service to customers, hence maximizing guest satisfaction Performing all activities in ways that are consistent with the Responsible Business principles of operation. Ensuring departmental guidelines, the departmental business plan and the Radisson Blu corporate guidelines and service concepts are followed within the department. Good organization and communication skills Friendly and customer oriented Team-working skills Flexibility Effectiveness Punctuality Fluent in English and French Passion for Food and Beverage The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

4 INTERNSHIP IN THE FRONT OFFICE DEPARTMENT You will ensure guests satisfaction and smooth Reception operations by providing high standard front desk services. Learn the procedures of checking in and out of groups and individual guests Procedures of reservations, credit policies, VIP cashier and security Handle guest requests and complaints in a friendly, efficient and professional way Participate in administrative routines Guest Relations After the introductory training program, the trainee should work as any other new Front Office Clerk Customer oriented and friendly Team player Flexible Ability to work in stressful situations Good organization and office handling skills Good communication and social skills Fluent in English and preferably another European language Have a genuine Yes I Can! attitude The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

5 INTERNSHIP IN THE HUMAN RESOURCES DEPARTMENT You will assume responsibility for the management of trainees within the hotel and assist to the Human Resources Coordinator and Human Resources Director with the department s administrative tasks. Handle applications for full time jobs, trainees and student jobs Manage the hotel s online presence in terms of job postings and requests General administration of employees, trainees and students Organization of trainings Continuous update of operations Internal communication with teams Centralization of daily post mails Develop efficient working relationships with schools Previous operational experience and hospitality background Customer-oriented and friendly Confident and motivated Organized and multi-tasking Have a team spirit and at the same time be independent Good communication and time management skills Professionalism Fluent in English and French/Dutch Have a genuine Yes I Can! attitude The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

6 Are you enthusiastic about ICT and the hospitality industry? If you say Yes I Can! SM here at the, we re looking for passionate people just like you! INTERNSHIP IN THE IT DEPARTMENT Ensure the proper functioning and the stability of the 25 physical servers and troubleshoot networks Provide 1 st and 2 nd line support to your colleagues and third parties Assist in ongoing and future projects: virtualization for 4 hotels Written reports involving security incidents and administrative tasks Ensure that routines and procedures are in place Review and adapt business continuity plans for all hotels Perform reviews on user accounts and systems through Active Directory Knowledge of Active Directory, Group policies, Networking, Backup Exec, Windows server 2003, 2008 & 2012 Problem-solving skills Organized and multi-tasking Planned oriented and efficient Fluent in English Have a team spirit and at the same time be independent The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

7 INTERNSHIP IN THE SALES & MARKETING DEPARTMENT You will assist the Director of Sales and Marketing, the Sales and Marketing Managers and the Sales and Marketing Coordinators with their tasks as well as provide administrative help and support to the Sales and Marketing department. Assist the Sales & Marketing Coordinator in her daily tasks Create Word, Excel and Powerpoint documents Create and update the Sales & Marketing database Create corporate and leisure contracts Telephone answering, mailings, agenda planning Telemarketing Create an adequate filing system Customer oriented and friendly Confident and motivated Organized and multi-tasking Have a team spirit and at the same time be independent Good communication and time management skills Professionalism Fluent in English and French Have a genuine Yes I Can! attitude The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city center of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you.

8 Internship in the Meeting and Events Sales Department (6 months minimum) You will assist the Meetings and Events Sales department staff with their daily activities; facilitate communication within the department, the hotel and with clients as well as follow up and assist clients with their events. Handle all incoming sales requests within 24 hours after reception Update, process and handle Meetings and Events client files and accounts Assume responsibility for smaller contracts Assume responsibility and handle last minute requests at the Meeting and Events Reception Prepare Rooming Lists Performe competition checks for the department in collaboration with the Sales and Marketing Department Customer oriented and friendly Confident and motivated Planning oriented and efficient Have a team spirit and at the same time be independent Selling skills and commercial orientation Good communication and social skills Professionalism Fluent in English and French internship agreement The unique welcomes guests with its impressive Art Deco façade and delivers true hospitality. From this hotel's convenient location in the heart of the city and only 14 Kms from the airport, guests can explore the vibrant Belgian capital. 281 stylish guest rooms and suites in four innovative styles are complemented by delicious on-site dining options and modern fitness facilities to ensure a relaxing stay. The hotel hosts up to 420 guests for impressive meetings and events in the city centre of Brussels. For business, for leisure, for pleasure or a combination of all three to enjoy an unforgettable stay at this great Brussels landmark. Discover Blu. A place for you. Contact person: Ms. Carla Georges (Hr Director)