Aircraft Management Comprehensive Ownership, Operation and Maintenance Management Services

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1 Aircraft Management Comprehensive Ownership, Operation and Maintenance Management Services

2 Aircraft Management Founded upon a heritage of service, Jet Aviation has a unique perspective that has developed from our interactions and relationships with our clients, dating back to Our aircraft management programs have benefited from this experience. That s why we have developed detailed programs, specific to an owner s needs, that include services depending on your aircraft, where you fly and how often, and with the option for add-on services. All in the spirit of making aircraft ownership as efficient and rewarding as possible for each and every one of our clients. Simplifying Aircraft Ownership Owning and operating an aircraft is a vital asset to completing your business goals and objectives. While the benefits of aircraft ownership are numerous, safe and cost-effective management requires significant expertise and experience. A comprehensive Jet Aviation aircraft management program is an ideal solution for individuals and organizations with travel needs that justify full aircraft ownership, without the risks and responsibilities of managing day-to-day operations. The fundamentals of aircraft management include: Safety: Understanding, meeting and exceeding regulatory and industry standards while providing maximum mission flexibility. Service: Our goal is to understand your needs, tastes, and preferences to create a unique experience for you and your passengers. Crew: Recruiting, placing and managing top-quality pilots, flight attendants and technical staff. Operations: Everything from take-off to landing including trip management, security and communications according to the highest standards while offering competitive value. Maintenance: Our maintenance professionals will manage all facets of any scheduled and unscheduled maintenance events. This oversight is supported by Jet Aviation s premium maintenance service centers that are approved by all major manufacturers and hold jet aircraft repair station ratings by aviation authorities worldwide. Charter: An option that allows owners to offset costs by converting their aircraft into revenue generators. 1

3 Aircraft Management continued About Jet Aviation Experience Counts In selecting an aircraft management provider, aircraft owners should look for established operators with considerable experience, diverse capabilities, a strong safety and service record, and an excellent and stable reputation. Jet Aviation aircraft management offers 24/7 support and the resources needed to operate aircraft safely and optimally. Efficient management, accurate budgeting, precise recordkeeping and scheduled maintenance all result in superior asset utilization and a greater aircraft resale value. Jet Aviation also facilitates investment in state-of-the-art technology, providing customers better access to vital information. These strengths denote professionalism and quality attributes that inspire confidence and offer peace-of-mind to aircraft owners and their passengers. This is all part of the Jet Aviation advantage. Your Safety and Security is Central to Everything We Do At Jet Aviation, we take great pride in our exceptional safety record and we work tirelessly to ensure incident-free aircraft operations. Our clients safety, security and privacy are our top priority. Jet Aviation has the experience, capabilities and resources to implement all necessary measures to support this commitment. We consistently meet and exceed the highest industry safety standards. Jet Aviation is International Standard Business Aircraft Operations (IS-BAO) Stage 3, Part 91 and Part 135, accredited. This industry benchmark is the final step in a rigorous five-year process and demonstrates our dedicated implementation of risk mitigation processes. Additionally, we apply safety management systems (SMS) to all flight and ground operations. Jet Aviation is independently audited and approved by both Wyvern Consulting and Argus International and has received their highest ratings. Each Jet Aviation client is assigned a senior manager to oversee individual safety and security requirements. Additionally, Jet Aviation s Vice President of Safety, Standards and Regulatory Affairs is tasked with ensuring the full application of aviation safety procedures with all clients and across the entire organization, ensuring consistency and commitment throughout the company. 2 3

4 About Jet Aviation continued The Jet Aviation Advantage Expertise and Experience Jet Aviation is a world-leading business aviation services company that was founded in Switzerland in The company was acquired by General Dynamics in Today, we have about 4,500 people at more than 25 facilities worldwide and continue to expand our services around the globe. The breadth, expertise and experience of our team are unmatched in the business aviation industry. More than one million hours of operation without an accident An exceptional commitment to hospitality and serving our clients worldwide 250 aircraft managed worldwide More than 100 aircraft are U.S. based More than 45 years of experience The largest in-house team of experts in the industry Executives on industry association advisory boards NBAA, NATA, and more The Jet Aviation Advantage Vast Resources Tailored to Your Needs We understand business aviation based on our years of experience, which has made Jet Aviation one of the largest aircraft management, flight support and charter companies worldwide. Our heritage is centered around a complete commitment to service and quality, ensuring that your aircraft management and travel experiences are safe, reliable, cost-effective, convenient and comfortable. Our team brings diverse talents and skills to their work including safety and technical excellence, but also focused on financial discipline. This experience allows us to guide you through both the business and operational considerations that come with owning a multi-million dollar asset. Jet Aviation s aircraft management team will act as a single point of contact that can connect you to its global network of services and facilities. We possess exceptional industry knowledge and state-of-the-art management information technology. Our proprietary Web-based portal Client Gateway lets you securely review statements, original invoices and other confidential documents at any time throughout the processing and approval process. Our team works tirelessly to develop a detailed understanding or your personal needs and preferences in order to offer tailor-made services that not only meet, but exceed your expectations. 4 5

5 Comprehensive Aircraft Management Services Crew Matching our team members with our clients requires evaluation of specific technical skills as well as personal chemistry. Jet Aviation will ensure that your aircraft is operated and staffed by highly qualified pilots and attendants with the experience, up-to-date training and detailed knowledge suited to your aircraft type and model. With crews dedicated exclusively to your aircraft, we go the extra mile to hire a team that is fully compatible with you, your passengers and your travel preferences. Flight Operations Jet Aviation s Flight Operations team manages every aspect of each trip. Our Operations Centers in Teterboro, Chicago, Dubai and Zurich are staffed 24/7 and have the capabilities to track your aircraft anywhere in the world. Each year, Jet Aviation schedules, dispatches and follows more than 60,000 flight hours. For each flight, Jet Aviation taps into its global network of suppliers FBOs, handling facilities, field maintenance centers, and more to avoid any unforeseen issues. If the unexpected does occur, our people are well trained to make the proper decisions while respecting your needs and preferences. When it comes to operating large aircraft, no other company has more experience than Jet Aviation. Our team has the capability to accommodate owners who require Part 125 flight operations.* Maintenance Jet Aviation s maintenance experts will care for your aircraft with professionalism and painstaking attention to detail. We strictly adhere to all original equipment manufacturer (OEM) maintenance programs and all FAA required inspections. Our service centers are approved by all major OEMs and local aviation authorities. We will ensure that all work is documented, logged and centrally filed electronically for easy access all according to industry best practices. Jet Aviation s technicians undergo continuous training to ensure up-to-date expertise and the ability to meet and exceed industry standards. We apply a proactive approach to maintenance in order to minimize downtime and maximize aircraft resale value. Charter Our optional Charter Program allows you to generate revenue by chartering your aircraft to qualified third parties. Charter may be an attractive option for clients wishing to convert their asset into a revenue-generator. This program allows you to retain complete control of your aircraft by pre-approving all charter flights prior to booking. We manage everything else scheduling, invoicing, flight preparation and guaranteed collection. The strength of the Jet Aviation brand and our extensive global network are leveraged to successfully market available charter hours. Jet Aviation s Part 135 Air Carrier Certificate is Argus Platinum and Wyvern Wingman certified. *Part 125 flight operations provided by Jet Aviation Part 125 Services LLC 6 7

6 Cost Savings The Jet Aviation Solution Given the size and strength of Jet Aviation, we are afforded significant purchasing power, which we put to work for our clients. In many instances, the discounts negotiated by Jet Aviation exceed our management fees. We are able to offer our clients major discounts on fuel, training, maintenance (labor and parts), refurbishing and painting, hangar space and crew expenses. Thanks to our crew qualifications and safety record, Jet Aviation is also able to negotiate some of the best aircraft insurance rates and coverage in the industry. Aircraft Management Programs Tailored to Individual Needs and Preferences Jet Aviation s aircraft management programs are designed to reflect your needs, preferences and budget to maximize the value of your asset and fully harness the operational flexibility of your aircraft. Our approach to designing the right aircraft management program for you begins by truly understanding your aircraft and travel needs. Jet Aviation offers three types of management programs silver, gold and platinum. Our silver package is a variable rate program while our gold package resembles a traditional management program. The platinum package is a premier aircraft management program that covers every aspect of your operation. Then, an operating budget is presented for your approval. Your aircraft management program is reviewed annually to ensure it is an exact fit to your flying profile. No matter the specifics of your program, we are committed to ensuring your total satisfaction. For More Information No matter your business aviation needs and preferences, find out how the Jet Aviation team can make managing your aircraft easier and more economically efficient. Call or at 8 9

7 ACMAN16401/20185USA Jet Aviation Flight Services, Inc. 112 Charles A. Lindbergh Drive Teterboro Airport Teterboro, NJ Tel Fax

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