Career Expo 2018 Vacancy Information Sheet Royal Park Hotel Guest Services Officer

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1 Ref No.: HOC_189 Royal Park Hotel Guest Services Officer Certificate or above in Hotel Management, with good command of written and spoken English, Cantonese and Putonghua. Service-oriented, hardworking and able to work shift. To check in and check out hotel guests and to provide excellent service at all time. Shatin

2 Ref No.: HOC_190 Royal Park Hotel Reservations Officer Certificate or above in Hotel Management, with good command of written and spoken English, Cantonese and Putonghua. Service-oriented and hardworking. To make room reservations for guests and related follow up tasks and reports. Shatin

3 Ref No.: HOC_191 Royal Park Hotel Telephone Operator Certificate or above in hotel study or related discipline. Good command of spoken English, Cantonese and Putonghua. Handling all phone calls of the hotel Shatin Please send CV and covering letter to

4 Ref No.: HOC_192 Front Desk Agent Higher Diploma or Degree holder Provide check in and check out service, up-sell rooms in order to maximize room occupancy and revenue

5 Ref No.: HOC_193 Telephone Operator Higher Diploma or Degree holder Provide efficient telephone services by operating the telephone switchboard and arranging long-distance calls.

6 Ref No.: HOC_194 Bell Attendant Diploma or above Provide porter service, deliver mails, messages and parcels to guest rooms

7 Ref No.: HOC_195 F&B Reservations Agent Diploma or above Handling telephone enquiries, enquiries, reservations or bookings for guests

8 Ref No.: HOC_196 Assistant Captain Diploma or above Provide quality services to restaurant guests and ensure smooth operation of restaurant and customer satisfaction.

9 Ref No.: HOC_197 Host/Hostess Diploma or above Welcome, escort and seat arriving guests, and bid farewell to guests

10 Ref No.: HOC_198 Waiter/Waitress Diploma or above Provide Food and Beverage service and general inquiries to all guests

11 Ref No.: HOC_199 Housekeeping Order Taker Diploma or above Coordinate and provide administrative support to all areas of the Housekeeping department

12 Ref No.: HOC_200 Health Club Receptionist Diploma or above Provide registration service to our guests, answer phone calls and make reservations if necessary.

13 Ref No.: HOC_201 Reservations Sales Agent Diploma or above To handle rooms reservations

14 Ref No.: HOC_202 Royal View Hotel Guest Services Officer Higher Diploma or above 1. Manage front desk daily operations 2. Perform check-in and check-out services for hotel guests in a professional manner 3. Attends to guest s inquiries and requests Tsuen Wan hr@royalview.com.hk

15 Ref No.: HOC_203 Royal View Hotel Senior Guest Services Officer Higher Diploma or above 1. Manage front desk daily operations 2. Perform check-in and check-out services for hotel guests in a professional manner 3. Attends to guest s inquiries and requests 4. Provide job training for front desk new join staff Tsuen Wan hr@royalview.com.hk

16 Ref No.: HOC_204 Royal View Hotel Student Trainee (Front Office/Food & Beverage) Students undertaking Higher Diploma or Degree programme in Hospitality Management To manage front desk / food & beverage department daily operations Tsuen Wan hr@royalview.com.hk

17 Ref No.: HOC_205 Royal View Hotel Reservations Agent Higher Diploma or above To handle hotel rooms' booking by using Opera system Tsuen Wan