Dr Wilco Chan. Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University

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1 Associate Professor School of Hotel and Tourism Management The Hong Kong Polytechnic University Dr Wilco Chan Areas of Research Expertise Energy and Water Saving Hot Water System Environmental Management China Hotel Industry and Management Spa Indoor Air Quality Renewable Energy Hotel REIT Areas of Teaching Expertise Environmental Management Hotel Project Development Facilities Planning and Management Financial Management Management Accounting Hotel and Catering Operations Spa and Resort Management Tourism Project Planning Personal Introduction Dr. Wilco Chan is an active researcher and has received over HK$2 million local and external research grants. He has authored/coauthored many refereed articles in academic journals in both hospitality and architectural fields. In 2009, he obtained School s Excellent Research Award. Prior joining The Hong Kong Polytechnic University, he served various international hotel chains Accor, Hilton, Furama and Crowne Plaza. He involved in four hotel projects planning and pre-opening, prepared feasibility study about resort hotel and had substantial experience in hotel operations- finance, human resource and front office. His station experience in the hospitality industry included Hong Kong, Shanghai, Beijing and London. Besides, Dr. Chan had participated actively in the Chinese restaurant sector. These include his over 12-year professional services in the Association of Restaurant Managers, consultancy for the Employee Retraining Board about Chinese restaurants, and a number of researches in Chinese catering area. More recently, the Hong Kong government appointed him as an advisor of the Chinese catering qualification framework committee. Qualifications [ Academic qualifications ] PhD (2002) The City University of Hong Kong MSc (1991) University of Surrey BSc (1984) Chinese University of Hong Kong [ Professional qualification ] Director Association of Restaurant Managers (Hong Kong) Distinguished Award. Advisor Chinese Catering Qualifications Framework Education & Manpower Bureau Certified Hospitality Educator American Hotel and Lodging Association (U.S.)

2 Editorial Committee Member China Tourism Research Environmental Auditor Institute of Environmental Management & Assessment ( UK ) [ Research Grants ] Project titled Usage patterns of golf facilities by Hong Kong residents (as Coinvestigator: Hong Kong Sports Development Board) Project titled The Impact Study of real Estate Investment Trust (REITs) on Finance Department in Hotels (as Principal Investigator: DRG;). Project titled A study of environmental reporting in airlines Apr 2002 Sep (as Principal Investigator: DRG;) Four journal papers published. Project titled In pursuit of an environmental quality index in hotels for sustainable tourism Aug Jul 2005 (as Principal Investigator; ICRG) Project titled A study of the performance of the operating equipment in Chinese kitchen and restaurant (as Principal Investigator: DRG) Project titled Job restructuring of Chinese restaurant industry (as Principal Investigator; Employees Retraining Board) Project titled Development of a profitability-based program for restaurant operations (as Principal Investigator; ICRG) Project titled Energy saving facilities for hotels (as Principal Investigator; CERG3.5;) Project titled VOC in hotels: Grey system theory (as Principal Investigator; ICRG;) Project titled Uniform system of hotel accounts for China (as Principal Investigator; ICRG) Project titled Sizing of Hotel Heating Ventilation and Air-conditioning (HVAC) Systems (as Principal Investigator; ICRG;) Project titled Heat pump utilizing waste heat from discharged water in the hospitality business; (as Principal Investigator; CERG3.5 ;) Project titled Hybrid source heat pump for hotels: artificial neural network (as Principal Investigator; GRF) Project titled Comparative study on solar collectors for hot water system in hotels (as Principal Investigator; One line Budget) Project titled Quality Assurance in Tour Operator Sector (as Co-investigator; Dept Fund) Project titled Novel Air Source Heat pump for Chinese Restaurant Kitchen: Grey Forecasting Approach; CERG3.5 ) Publications [Selected Journal Articles] Air Quality Chan, W. and Lam, J. (2002) Pollutant Emissions Due To Gas Consumption in the Hotel Industry, Journal of Sustainable Tourism. 10 (1), Chan, W. and Lam, J. (2002) Prediction of Pollutant Emission through Electricity Consumption by the Hotel Industry in Hong Kong, International Journal of Hospitality Management. 21(4), Chan, W.W. and Mak, B.L. (2004) An Estimation of the Environmental Impact of Diesel Oil Usage in Hong Kong Hotels. Journal of Sustainable Tourism. 12 (4), pp Chan, W. Lee, SC. Chen, YM. Mak, BL. Wong, KF. Zheng, C. Chan, CS. and Guo, XG. (2009), Indoor air quality in new hotels guest rooms of the major world factory region, International Journal of Hospitality Management,29(1),pp

3 Water Saving Chan, W. and Lam, J. (2001) Environmental Costing of Sewage Discharged by the Hotels in Hong Kong, International Journal of Contemporary Hospitality Management. 13 (6), pp Chan W. Wong K. and Lo J. (2009) Hong Kong hotels sewage: environmental cost and saving technique, Journal of Hospitality & Tourism Research, 33(3), Environmental Reporting Chan, W. and Lam, J. (2001) Environmental Costing of Electricity Consumption in Hong Kong Hotel Industry, Asia-Pacific Journal of Tourism Research. 6 (1), pp Chan, W. and Lam, J. (2001) Environmental Accounting of Municipal Solid Waste Originating From Rooms and Restaurants in the Hong Kong Hotel Industry, Journal of Hospitality & Tourism Research.25 (4), pp Chan, W.W. (2005) Partial Analysis of the Environmental Costs Generated by Hotels in Hong Kong. International Journal of Hospitality Management. 24 (4), pp Chan, W.W. and Mak, B.L. (2005) An Analysis of the Environmental Reporting Structures of Selected European Airlines. International Journal of Tourism Research. 7, pp Mak, B.L. Chan, W.W, Wong K. and Zheng C. (2007) Comparative studies of standalone environmental reports European and Asian airlines, Transportation Research Part D 12, pp Mak, B.L. and Chan, W.W. (2007) A Study of Environmental Reporting: International Japanese Airlines, Asia Pacific Journal of Tourism Research (6), pp Chan W. and Wong K (2008) Environmental Quality Index for Hong Kong Hotel Sector, Tourism Economics, 14(4), pp Environmental Management Chan, W.W. (2005) Predicting and Saving the Consumption of Electricity in Subtropical Hotels. International Journal of Contemporary Hospitality Management. Vol. 17 (3), pp Chan, W.W. and Ho K. (2006) Hotel s Environmental Management Systems (ISO14001): Creative Financing Strategy. International Journal of Contemporary Hospitality Management.18 (4), pp Mak, B.L. and Chan, W.W. (2006) Environmental Reporting of Airlines in the Asia Pacific Region. Journal of Sustainable Tourism. 14 (6), pp Chan, W. and Wong, K (2006) Estimation of weight of solid waste: newspapers in Hong Kong hotels, Journal of Hospitality and Tourism Research, 30(2), pp Chan W. (2009) Environmental measures for hotels environmental management systems - ISO International Journal of Contemporary Hospitality Management, 21(5), China Hotel Industry and Management Chan W. (1993) Managerial Roles of Hotel Pre-opening Teams in Developing Countries such as China, International Journal of Hospitality Management. 12 (2), pp Chan W. and Ni S. (accepted) China s Budget Hotel antecedent and growth. Asia Pacific Tourism Research. Chinese Restaurant Operations Chan, W. and Au, N. (1998) Profit Measurement of the Menu Item s in Hong Kong Chinese Restaurant, Cornell Hotel and Restaurant Administration Quarterly. 39 (2), pp Chan, W. and Au, N. (2000) Profitability-based Menu Analysis Program Relative to Unique Situations in Hong Kong, Food Service Research International.12 (2), pp

4 Chan, W. W.and Tse, P. (2001) A Study of Energy Usage & Future Design of Roasters in Cantonese Kitchen, International Journal of Hospitality Management. 20 (1), pp Chan, W. and Chan, L (2008), Revenue management strategies under the lunar-solar calendar: evidence of Chinese restaurant operations, International Journal of Hospitality Management, 27(3), pp Facilities Planning and Management Lam, J. and Chan, W. (2001) Life Cycle and Green Cost Analysis of Energy-Efficient Lighting for Hotels, Architectural Science Review. 44 (2), pp Lam, J. and Chan, W. (2001) Life Cycle Energy Cost Analysis of Heat Pump Application for Hotel Swimming Pools, Energy Conversion and Management. 42 (11), pp Chan, W. and Lam, J. (2003) Energy Saving Supporting Tourism Sustainability: A Case Study of Hotel Swimming Pool Heat Pump, Journal of Sustainable Tourism. 11 (1), pp Lam, J. and Chan, W. (2003) Energy Performance of Air-to-water and Water-to-water Heat pumps in hotel applications, Energy Conversion and Management. 44 (10), pp Chan, W. Chen, Y. Mak, B., Wang, Y. Xie, H. and Huo, G. (2008) Energy saving and tourism sustainability: solar-control window film in hotel rooms, Journal of Sustainable Tourism, 16(5), pp Li, D., Lam, T. Chan, W. and Mak, A. (2009) Energy and cost analysis of semitransparent photovoltaic in office buildings, Applied Energy, 86(5), Li D., Chan W. and Mak A. (2009) Predicting energy saving and life cycle cost analysis for lighting and daylighting schemes, International Journal of Green Energy, 6(4), Financial Management Other Chan, W. and Lam, J. (2000) The Lodging Industry s Contribution to Hong Kong s Gross Domestic Product, International Journal of Contemporary Hospitality Management. 2, No.2, pp Chan, W. W. and Wong K. (2007) Estimation of Incremental Work Time in Hotel Accounts Department: Envisaging Prospective Hotel Real Estate Investment Trusts in Hong Kong Journal of Hospitality & Tourism Research. 31(3), pp Chan, W. and Wong, K (2007) Towards a more comprehensive accounting framework for hotels in China, International Journal of Contemporary Hospitality Management 19(7), pp Mak, B.L. and Chan, W.W. (2006) In pursuit of operational improvement in the karaoke box business, World Leisure Journal. 48(2), pp Consultancies Consultancy Report about job restructuring of Chinese restaurant industry, commissioned by the Employees Retraining Board Consultancy Training for hotel companies in the following topics: cost control, resort operations, ISO 9000 in catering operations, environmental management, energy saving, water saving, financial planning, sustainable tourism, comparison of hotel management between Hong Kong and western nations. Consultancy Advice hotel pre-opening planning, interior design, HVAC design, management contract and canteen bidding Summary of Higher Degree Supervision Topics

5 1. Water side assessment of the Chinese restaurant 2. Revisit of uniform systems of hotel accounts 3. Renewable energy for theme park and resort 4. China employment contract labor law and hotels 5. Hotel spa portal 6. MICE in Lianing 7. China hotel star-rating 8. Hangzhou sustainable tourism 9. Case study in Grand Hyatt Food and Beverage Dept 10. Hangzhou hotel labor union 11. Hangzhou sustainable tourism 12. Hangzhou hotel yield management 13. Taizhou hotel energy saving 14. Case study in Grand Hyatt Food and Beverage Dept 15. Hangzhou hotel labor union