PART 1: EXISTING AND EVOLVING GLOBAL FARE COLLECTION INDUSTRY Introduction Transit ticketing industry 6

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1 Contents PART 1: EXISTING AND EVOLVING GLOBAL FARE COLLECTION INDUSTRY Introduction Transit ticketing industry Overview System components and value chain Market size Development of standards Recent AFC procurements Pilot projects and upcoming technologies Key trends and developments Fare product categories Paper tickets and tokens Magnetic-stripe tickets Contact-based and contactless smartcards Bank cards Mobile ticketing NFC devices for ticketing E-purses and smart wallets Comparative analysis of alternative fare media Analysis of integration and interoperability Integration and interoperability Ticketing for single mode Ticketing for multiple modes, single operator Multi-modal and multi-operator ticketing Regional integrated ticketing systems Nation-wide systems Partnerships with financial services companies Improving transit operations efficiency Delivery of value-added services to passengers Analysis of regional trends and opportunities North America Latin America Asia-Pacific Europe Middle East and Africa 55 Global Mass Transit Research i

2 Global Transit Fare Collection Systems Report Opportunities and outlook Growth drivers Evolution of fare policy AFC procurement opportunities Key issues and challenges Outlook 63 PART 2: PROJECT PROFILES North America Canada Calgary Ottawa Region of Waterloo Toronto Winnipeg United States Boston Chicago Honolulu Los Angeles New York Philadelphia Phoenix Portland Salt Lake City San Francisco Seattle Washington, D.C Latin America Argentina Buenos Aires Brazil Goiânia Porto Alegre Rio de Janeiro São Paulo Colombia Bogotá Ecuador Cuenca Quito Peru Lima 229 ii

3 Contents Venezuela Los Teques Asia-Pacific Australia Sydney Bangladesh Dhaka China Beijing Chengdu Hong Kong Shanghai India Ahmedabad Bengaluru Chennai Delhi Hyderabad Kochi Lucknow Mumbai and Navi Mumbai Nagpur Indonesia Jakarta Japan Tokyo Kazakhstan Astana Malaysia Kuala Lumpur Pakistan Lahore Philippines Manila Singapore Singapore South Korea Seoul 375 Global Mass Transit Research iii

4 Global Transit Fare Collection Systems Report Taiwan Kaohsiung Taipei Thailand Bangkok Vietnam Hanoi Ho Chi Minh City Europe Bulgaria Sofia Croatia Split Zagreb Denmark Copenhagen Odense England Birmingham London Manchester Finland Helsinki Tampere France Bordeaux Paris Germany Bremen Cologne (Köln) Frankfurt Greece Athens Thessaloniki Hungary Budapest Italy Bergamo Milan Rome 524 iv

5 Contents Norway Oslo Netherlands, The Amsterdam Poland Kraków Warsaw Romania Bucharest Galati Russia Moscow St Petersburg Scotland Edinburgh Serbia Novi Sad Spain Barcelona Madrid Málaga Santander Valencia Turkey Istanbul Ukraine Dnipropetrovsk Kiev Vinnytsia Middle East and Africa Iran Tehran Kenya Nairobi Morocco Casablanca 645 Global Mass Transit Research v

6 Global Transit Fare Collection Systems Report Qatar Doha Saudi Arabia Jeddah Mecca Riyadh South Africa Johannesburg United Arab Emirates Abu Dhabi Dubai 682 PART 3: KEY PLAYERS Profiles of key players 690 PART 4: APPENDIX Contact information of developers and operators North America Latin America Asia Pacific Europe Middle East and Africa Sources and methodology List of tables & figures 918 vi

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