New Distribution Capability (NDC) Together, Let s Build Airline Retailing

Transcription

1 New Distribution Capability (NDC) Together, Let s Build Airline Retailing August 2016

2 NDC Basics

3 Together, let s build airline retailing. - Why NDC? To modernize the way air products are retailed to travel agents, corporations and travelers. What is NDC? A travel industry-supported program for the development and adoption of a new data transmission standard. Who will benefit from NDC? Full-service and low-cost airlines Content aggregators and travel agents Corporate buyers and travelers

4 How Flight Distribution Worked Fares via 3 rd party Schedule via 3 rd party Availability Airline Airline Global Distribution Systems Travel Agents (TMC OTA Independent) Travelers (Business Leisure) e-commerce engine Airline Current distribution capability limits innovation

5 How Airline Retailing Works Airline Offer & Order Management System NDC Content Aggregators (GDS New Entrants) Travel Agents (TMC OTA Independent) Travelers (Business Leisure) NDC Content Aggregation Airline Industry standard brings lower cost, innovation, ease-of-comparison and interoperability

6 Scope and Application Offer Management Not mandatory Flexible Business model-agnostic Can be integrated Supports interlining Order Management Booking & Servicing Payment & Ticketing NOT a system NOT a service NOT data

7 NDC Program Today

8 We ve achieved a lot during the last year. - First industry standard Version PADIS was released in September st industry standard IT provider engagement 30+ travel technology vendors are building products and solutions based on NDC. Certification program launched 3-level NDC certification program was launched in October 2015.

9 Airlines are engaged. - Annual Airline Survey In 2015 and 2016, IATA surveyed 179 airlines to measure the adoption level of NDC across the industry. 86 have plans to adopt NDC Key results Plan to adopt NDC Don t plan to adopt NDC Don t know 58 70

10 And many are already on-board Live Airlines (>=1.1) Have deployed Aer Lingus Air China American Airlines British Airways China Southern Condor Emirates Flybe GOL Hainan Airlines Hong Kong Airlines Iberia Express InselAir Olympic Air Qatar Airways Rotana Jet Shandong Airlines Shenzhen Airlines S7 Siberia Airlines Xiamen Airlines and more recently Lufthansa Thomas Cook Airlines Manchester Thomas Cook Airlines Belgium Plan Aeromexico Avianca China Eastern Finnair Iberia JetBlue Qantas Scoot SWISS Ukraine International United Airlines Vueling

11 Here are the IT providers in the NDC Certification Registry. - Airlines Technology Amadeus APG Caravelo Datalex Farelogix Hewlett Packard Enterprise IBS Software Indra JR Technologies Maureva Navitaire On Travel Solutions 23 Pribas Quadlabs Redapplenet Reserve Shanghai Aqueduct Information Technology TPConnects Travelfusion Travelsky Vayant Travel Technologies XML Travelgate

12 Travel agents and corporate buyers also see value. - Travel agents see NDC as an enabler To be more customer focused To better sell ancillaries To be more competitive Corporate travelers can benefit from.. Better policy enforcement Greater cost control Better quality reporting Increased traveler satisfaction

13 The Business Travel Community is engaged! 1 st IATA Business Travel Summit >100 representatives from below indirect value chain chart looking at ways to enhance Business Travel through NDC Key Learnings from: Airlines - NDC supports increased customer loyalty, enhanced distribution of products and reduced commoditization. Aggregators - NDC can enrich the airline value proposition. TMCs NDC can bring opportunities when upselling and improving business processes. SBTs NDC allows seamless presentation of content to the corporate traveler.

14 What s next? - New version of the standard Version PADIS will be released in September New NDC workshops More targeted Airline and Travel Agent NDC workshops. Innovation IATA will continue to host NDC hackathons after the success of the first two events in Hamburg & Berlin.

15 NDC Tools & Comms Channels

16 NDC Certification Registry A up-to-date list of all companies that are considered NDC Certified/Capable New Change Readiness Guide for Airlines A support tool for airlines planning their NDC enablement from defining the vision and strategy to initiating the program. Info tab on To access white papers, case studies and guidelines around the NDC standard.

17 Dedicated Microsites For AIRLINES For BUSINESS TRAVEL For DEVELOPERS

18 Social Media Channels IATA TV Channel Playlists: NDC Educational NDC Demos NDC Program NDC Hackathon Twitter #AirlineNDC #NDCHack

19 New Distribution Capability (NDC) Subscribe to the NDC Hub for monthly updates on NDC August 2016