Operational Performance Reporting Manchester Airport January 2018

Transcription

1 Operational Performance Reporting Manchester Airport January 2018 Departure - Jan-18 Last Month Last Year % Change Target Var to Target First Wave 89.7% 85.2% 4.5% 85.0% 4.7% Not First Wave 77.7% 76.3% 1.4% 85.0% -7.3% Grand Total 80.2% 78.3% 1.8% 85.0% -4.8% Departure - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 82.5% 84.3% (1.7%) 82.0% 0.5% Not First Wave 70.8% 75.0% (4.2%) 82.0% -11.2% Grand Total 73.3% 77.1% (3.8%) 82.0% -8.7%

2 ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % 1 413, % % 5,776, % % Departing 380, % % 5,734, % % 1 Total 793, % % 11,510, % % 2 150, % % 2,697, % % Departing 141, % % 2,676, % % 2 Total 291, % % 5,374, % % 3 296, % % 3,662, % % Departing 282, % % 3,644, % % 3 Total 578, % % 7,307, % % Grand Total 1,663, % % 24,192, % %

3 Monthly Airline Movements Top 10 Operator IATA Code # ATMs % of ATMs # % Flights with no Delay FLYBE BE % % RYANAIR FR % % EASYJET EZY % % TUI TOM % % BRITISH AIRWAYS BA % 98 85% JET2.COM LS % 79 85% AER LINGUS EI % 74 85% LUFTHANSA LH % % THOMAS COOK MT % 95 75% LOGANAIR LM % 47 86% Grand Total % % Yearly Airline Movements Top 10 Operator IATA Code # ATMs % of Total ATMs # % Flights with no Delay FLYBE BE % % RYANAIR FR % % EASYJET EZY % % JET2.COM LS % % TUI TOM % % THOMAS COOK MT % % MONARCH SCH ZB % % BRITISH AIRWAYS BA % % AER LINGUS EI % % LUFTHANSA LH % % Grand Total % %

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5 Departure by T1 T2 Puntuality T3 Puntuality 77.27% 79.74% 82.79% First Wave Departure Operator IATA Code # Movements % of Movements % BRUSSELS SN % % RYANAIR FR % 93.56% JET2.COM LS % 92.11% EASYJET EZY % 91.15% LUFTHANSA LH % 90.91% THOMAS COOK MT % 89.38% FLYBE BE % 88.24% TUI TOM % 84.95% BRITISH AIRWAYS BA % 82.89% K.L.M. KL % 80.65% Grand Total % 89.67%

6 Monthly Airline Performance by Departure Departing Ranking Change (Dep- Arr) Operator IATA Code Movements Movements Departing Inbound gage 1 AUSTRIAN OS % 83% 100% 17% 91% 2 QATAR AIRWAYS QR % 87% 94% 7% 93% 3 UNITED UA % 87% 93% 7% 53% 4 BRUSSELS SN % 78% 92% 14% 85% 5 JET2.COM LS % 79% 91% 12% 96% 6 SAS SCANDINAVIAN SK % 81% 89% 8% 100% 7 AIR ARABIA 3O % 88% 88% 0% 88% 8 CATHAY PACIFIC CX % 68% 87% 19% 94% 9 FLYBE BE 2, % 87% 87% 0% 88% 10 SINGAPORE SQ % 95% 86% (9%) 98% 11 HAINAN HU % 86% 86% 0% 93% 12 THOMAS COOK MT % 67% 84% 17% 95% 13 LOGANAIR LM % 88% 84% (4%) 85% 14 BRITISH AIRWAYS BA % 85% 84% (2%) 81% 15 EASYJET EZY 1, % 79% 82% 3% 79% 16 AER LINGUS EI % 89% 81% (7%) 82% 17 LUFTHANSA LH % 69% 81% 11% 95% 18 ROYAL AIR MAROC AT % 80% 80% 0% 90% 18 TITAN AIRWAYS ZT % 80% 80% 0% 20% 20 RYANAIR FR 1, % 80% 79% (1%) 99% 21 VIRGIN ATLANTIC AIRWAYS VS % 83% 79% (4%) 73% 22 VUELING VY % 86% 79% (7%) 100% 23 TUI TOM % 72% 78% 6% 83% 24 COBALT AIR CO % 67% 78% 11% 67% 25 SAUDIA ARABIAN SV % 27% 77% 50% 36% 26 K.L.M. KL % 89% 77% (12%) 87% 27 AURIGNY AIR SERVICES GR % 84% 76% (8%) 88% 28 IBERIA EXPRESS I % 88% 75% (13%) 50% 28 EASYJET SWITZERLAND EZS 8 0.1% 75% 75% 0% 100% 30 ETIHAD AIRWAYS EY % 82% 73% (10%) 69% 31 AIR FRANCE AF % 74% 71% (2%) 85% 32 ICELANDAIR FI % 68% 71% 3% 71% 33 FINNAIR AY % 68% 69% 2% 82% 34 EUROWINGS EW % 67% 65% (1%) 96% 35 OMAN AIR WY % 35% 65% 29% 100% 36 SWISS INTERNATIONAL LX % 84% 62% (22%) 97% AIR LINES 37 AMERICAN AA % 76% 61% (16%) 55% 38 AIR PORTUGAL TP % 68% 58% (9%) 57% 39 P.I.A. PK % 55% 58% 3% 48% 40 AEGEAN A % 86% 57% (29%) 43% 41 IRAQI AIRWAYS IA 8 0.1% 0% 50% 50% 50% 42 NORWEGIAN AIR SHUTTLE DY % 66% 44% (22%) 100% 43 AIR TRANSAT TS % 56% 33% (22%) 89% 44 EMIRATES EK % 51% 32% (18%) 68% 45 TURKISH TK % 55% 29% (26%) 37% Grand Total 12, % 79% 80% 1% 86%

7 Monthly Airline Performance by Change (difference between Arrival OTP and Departure OTP) Change Ranking Operator IATA Code Movements Movements Departing Change (Dep- Arr) Inbound gage 1 SAUDIA ARABIAN SV % 27% 77% 50% 36% 1 IRAQI AIRWAYS IA 8 0.1% 0% 50% 50% 50% 3 OMAN AIR WY % 35% 65% 29% 100% 4 CATHAY PACIFIC CX % 68% 87% 19% 94% 5 AUSTRIAN OS % 83% 100% 17% 91% 6 THOMAS COOK MT % 67% 84% 17% 95% 7 BRUSSELS SN % 78% 92% 14% 85% 8 JET2.COM LS % 79% 91% 12% 96% 9 LUFTHANSA LH % 69% 81% 11% 95% 10 COBALT AIR CO % 67% 78% 11% 67% 11 SAS SCANDINAVIAN SK % 81% 89% 8% 100% 12 QATAR AIRWAYS QR % 87% 94% 7% 93% 13 UNITED UA % 87% 93% 7% 53% 14 TUI TOM % 72% 78% 6% 83% 15 ICELANDAIR FI % 68% 71% 3% 71% 16 EASYJET EZY 1, % 79% 82% 3% 79% 17 P.I.A. PK % 55% 58% 3% 48% 18 FINNAIR AY % 68% 69% 2% 82% 19 FLYBE BE 2, % 87% 87% 0% 88% 20 AIR ARABIA 3O % 88% 88% 0% 88% 20 HAINAN HU % 86% 86% 0% 93% 20 ROYAL AIR MAROC AT % 80% 80% 0% 90% 20 TITAN AIRWAYS ZT % 80% 80% 0% 20% 20 EASYJET SWITZERLAND EZS 8 0.1% 75% 75% 0% 100% 25 RYANAIR FR 1, % 80% 79% (1%) 99% 26 EUROWINGS EW % 67% 65% (1%) 96% 27 BRITISH AIRWAYS BA % 85% 84% (2%) 81% 28 AIR FRANCE AF % 74% 71% (2%) 85% 29 VIRGIN ATLANTIC AIRWAYS VS % 83% 79% (4%) 73% 30 LOGANAIR LM % 88% 84% (4%) 85% 31 VUELING VY % 86% 79% (7%) 100% 32 AER LINGUS EI % 89% 81% (7%) 82% 33 AURIGNY AIR SERVICES GR % 84% 76% (8%) 88% 34 SINGAPORE SQ % 95% 86% (9%) 98% 35 AIR PORTUGAL TP % 68% 58% (9%) 57% 36 ETIHAD AIRWAYS EY % 82% 73% (10%) 69% 37 K.L.M. KL % 89% 77% (12%) 87% 38 IBERIA EXPRESS I % 88% 75% (13%) 50% 39 AMERICAN AA % 76% 61% (16%) 55% 40 EMIRATES EK % 51% 32% (18%) 68% 41 NORWEGIAN AIR SHUTTLE DY % 66% 44% (22%) 100% 42 SWISS INTERNATIONAL LX % 84% 62% (22%) 97% AIR LINES 42 AIR TRANSAT TS % 56% 33% (22%) 89% 44 TURKISH TK % 55% 29% (26%) 37% 45 AEGEAN A % 86% 57% (29%) 43% Grand Total 12, % 79% 80% 1% 86%

8 Monthly Delay Analysis by Airline Ground Servicing Total Delay Incidents Air Traffic Airline Airport Misc Reactionary RYANAIR EASYJET FLYBE TUI BRITISH AIRWAYS EMIRATES EUROWINGS TURKISH LUFTHANSA AER LINGUS K.L.M JET2.COM THOMAS COOK Weather AIR FRANCE SWISS INTERNATIONAL AIR LINES FINNAIR LOGANAIR BRUSSELS ETIHAD AIRWAYS AIR PORTUGAL SAS SCANDINAVIAN NORWEGIAN AIR SHUTTLE P.I.A AMERICAN AURIGNY AIR SERVICES OMAN AIR VIRGIN ATLANTIC AIRWAYS ICELANDAIR SINGAPORE QATAR AIRWAYS SAUDIA ARABIAN AIR TRANSAT AEGEAN HAINAN UNITED CATHAY PACIFIC VUELING COBALT AIR IBERIA EXPRESS TITAN AIRWAYS ROYAL AIR MAROC 4 4 IRAQI AIRWAYS FREEBIRD AUSTRIAN GAINJET 1 1 ENTER AIR 1 1 Grand Total

9 Percentage of - By Event Delay Category Code Description Air Traffic Control % of Total 5.6% Airline 17.9% Airport 24.9% Ground Servicing 9.4% Miscellaneous 6.3% Reactionary 25.2% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 10.5% Percentage of - By Time Delay Category Code Description % of Total Air Traffic Control 4.4% Airline 23.3% Airport 10.0% Ground Servicing 6.8% Miscellaneous 3.8% Reactionary 40.3% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 11.4%

10 Departing Taxi Times Manchester 1 Average Taxi Times 2 3 AEGEAN 20 AER LINGUS 13 AERO4M 8 AIR ARABIA 15 AIR FRANCE AIR PORTUGAL 16 AIR TRANSAT 20 AMERICAN 21 AURIGNY AIR SERVICES 12 AUSTRIAN 14 BRITISH AIRWAYS 13 BRUSSELS 14 CATHAY PACIFIC 23 COBALT AIR 14 EASYJET 13 EASYJET SWITZERLAND 13 EMIRATES 20 ENTER AIR 19 ETIHAD AIRWAYS 16 EUROWINGS 13 FINNAIR 13 FLYBE 12 FREEBIRD 17 GAINJET 15 GERMANIA 11 HAINAN 21 IBERIA EXPRESS 14 ICELANDAIR 14 IRAQI AIRWAYS 12 JET2.COM 16 JOTA AVIATION 8 K.L.M. 11 LOGANAIR 13 LUFTHANSA 13 MALETH AERO 12 NORWEGIAN AIR SHUTTLE 14 OMAN AIR 20 P.I.A. 18 PREMIERE HANDLING 8 QATAR AIRWAYS 19 ROYAL AIR FORCE (TOW) 16 ROYAL AIR MAROC 16 RYANAIR 11 SAS SCANDINAVIAN SAUDIA ARABIAN 26 SINGAPORE 21 SWISS INTERNATIONAL AIR LINES THOMAS COOK 18 THOMAS COOK AS 14 TITAN AIRWAYS 21 TUI 18 TURKISH 17 UNITED 25 VIRGIN ATLANTIC AIRWAYS 21 VUELING 13 Grand Total Taxi Times Manchester 1 Average Taxi Times 2 3 AEGEAN 7 AER LINGUS 5 AERO4M 6 AIR ARABIA 7 AIR EUROPA 9 AIR FRANCE 5 AIR PORTUGAL 6 AIR TRANSAT 9 AMERICAN 10 AURIGNY AIR SERVICES 5 AUSTRIAN 7 BRITISH AIRWAYS 5 BRUSSELS 7 CATHAY PACIFIC 9 CELLO AVIATION 5 COBALT AIR 8 EASYJET 4 EASYJET SWITZERLAND 4 EMIRATES 12 ENTER AIR 8 ETIHAD AIRWAYS 8 EUROWINGS 7 FINNAIR 6 FLYBE 7 FREEBIRD 10 GAINJET 8 HAINAN 9 IBERIA EXPRESS 8 ICELANDAIR 6 IRAQI AIRWAYS 6 JET2.COM 6 K.L.M. 5 LOGANAIR 6 LUFTHANSA 5 MALETH AERO 5 NORWEGIAN AIR SHUTTLE 5 OMAN AIR 10 P.I.A. 10 PREMIERE HANDLING 5 QATAR AIRWAYS 9 ROYAL AIR FORCE (TOW) 4 ROYAL AIR MAROC 8 RYANAIR 8 6 SAS SCANDINAVIAN SAUDIA ARABIAN 13 SINGAPORE 11 SWISS INTERNATIONAL AIR LINES THOMAS COOK 11 THOMAS COOK AS 6 TITAN AIRWAYS 9 TUI 7 TURKISH 7 UNITED 10 VIRGIN ATLANTIC AIRWAYS 12 VUELING 6 Grand Total

11 Summary of gage Performance gage Category Passengers Movements Average Time to First Average TIme to Last Volume Last SLA Missed Last % A 83, % B 550, % C 157, % D 67, % Grand Total 859, % gage Performance by Description Passengers Average Time to First Average TIme to Last Movements Volume Last SLA Missed Last % 1 413, % 2 150, % 3 296, % Grand Total 859, % gage SLA by Handling Agent Ramp Handling Agent Passengers Average Time to First Average TIme to Last Movements Volume Last SLA Missed Last % Aviator 63, % Dnata Ops 59, % Flight Support 6, % Menzies 352, % Premiere Handling % Swissport 330, % Jet2 46, % Grand Total 859, %