Operational Performance Reporting Manchester Airport March 2018

Transcription

1 Operational Performance Reporting Manchester Airport March 2018 Departure Punctuality - Mar-18 Last Month Last Year % Change Target Var to Target First Wave 79.8% 88.1% -8.3% 85.0% -5.2% Not First Wave 69.8% 81.8% -12.0% 85.0% -15.2% Grand Total 72.0% 83.3% -11.3% 85.0% -13.0% Departure Punctuality - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 81.9% 84.6% (2.7%) 82.0% -0.1% Not First Wave 69.6% 75.1% (5.5%) 82.0% -12.4% Grand Total 72.2% 77.3% (5.1%) 82.0% -9.8%

2 ATMs and Passenger Volumes Last Year Passengers MTD Change Last Year % Movements Movements Change Last Year % Passengers Passengers YTD Change Last Year % Movements Movements Flight Passengers Arriving 493, % % 6,692, % % 1 Departing 521, % % 6,687, % % 1 Total Change % 1,015, % % 13,380, % % Arriving 154, % % 2,984, % % 2 Departing 170, % % 2,983, % % 2 Total 324, % % 5,968, % % Arriving 312, % % 4,252, % % 3 Departing 334, % % 4,256, % % 3 Total 646, % % 8,509, % % Grand Total 1,986, % % 27,858, % %

3 Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # % Flights with no Delay FLYBE BE % % RYANAIR FR % % EASYJET EZY % % JET2.COM LS % % TUI TOM % % BRITISH AIRWAYS BA % % THOMAS COOK MT % % LUFTHANSA LH % % AER LINGUS EI % % SAS SCANDINAVIAN SK % 94 72% Grand Total % % Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # % Flights with no Delay FLYBE BE % % RYANAIR FR % % EASYJET EZY % % JET2.COM LS % % TUI TOM % % THOMAS COOK MT % % BRITISH AIRWAYS BA % % MONARCH SCH ZB % % AER LINGUS EI % % LUFTHANSA LH % % Grand Total % %

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5 Departure Punctuality by T1 Punctuality T2 Puntuality T3 Puntuality 68.16% 71.54% 75.87% First Wave Departure Punctuality Operator Name Operator IATA Code # Movements % of Movements Punctuality % LUFTHANSA LH % 92.73% RYANAIR FR % 85.65% FLYBE BE % 85.24% JET2.COM LS % 81.63% EASYJET EZY % 78.74% THOMAS COOK MT % 77.91% BRITISH AIRWAYS BA % 75.00% TUI TOM % 72.49% K.L.M. KL % 70.97% BRUSSELS SN % 65.38% Grand Total % 80.10%

6 Monthly Airline Performance by Departure Punctuality Departing Punctuality Ranking Operator Arriving IATA Code Movements Movements Punctuality Departing Punctuality Punctuality Change (Dep- Arr) Inbound Baggage Operator Name 1 GERMANIA ST % 67% 100% 33% 83% 2 CATHAY PACIFIC CX % 62% 93% 31% 90% 3 SAUDIA ARABIAN SV % 45% 91% 45% 64% 4 QATAR AIRWAYS QR % 94% 90% (4%) 92% 5 LOGANAIR LM % 93% 88% (6%) 85% 6 ROYAL AIR MAROC AT % 100% 87% (13%) 94% 7 FINNAIR AY % 85% 84% (2%) 87% 8 VIRGIN ATLANTIC AIRWAYS VS % 65% 83% 17% 84% 9 AUSTRIAN OS % 89% 81% (7%) 85% 10 ICELANDAIR FI % 87% 81% (6%) 52% 11 EASYJET SWITZERLAND EZS % 100% 80% (20%) 60% 12 FLYBE BE 2, % 81% 79% (2%) 85% 13 HAINAN HU % 79% 79% 0% 79% 14 AIR TRANSAT TS % 22% 78% 56% 44% 15 BRITISH AIRWAYS BA % 80% 77% (3%) 77% 16 AURIGNY AIR SERVICES GR % 88% 76% (12%) 95% 17 JET2.COM LS % 73% 76% 3% 91% 18 SWISS INTERNATIONAL LX % 90% 76% (14%) 90% AIR LINES 19 AIR FRANCE AF % 77% 74% (2%) 95% 20 LUFTHANSA LH % 70% 73% 3% 95% 21 K.L.M. KL % 85% 73% (12%) 94% 22 SINGAPORE SQ % 82% 73% (9%) 95% 23 VUELING VY % 84% 72% (12%) 96% 24 SAS SCANDINAVIAN SK % 72% 71% (1%) 98% 25 COBALT AIR CO % 90% 70% (20%) 80% 25 IBERIA EXPRESS I % 90% 70% (20%) 80% 25 UNITED UA % 48% 70% 22% 74% 28 ETIHAD AIRWAYS EY % 90% 70% (21%) 79% 29 RYANAIR FR 1, % 76% 70% (7%) 97% 30 THOMAS COOK MT % 63% 69% 6% 87% 31 EASYJET EZY 1, % 68% 69% 1% 80% 32 AER LINGUS EI % 81% 67% (15%) 83% 33 AEGEAN A % 100% 67% (33%) 67% 33 AIR ARABIA 3O % 67% 67% 0% 100% 33 AMERICAN AA % 52% 67% 15% 93% 36 BRUSSELS SN % 66% 66% 0% 94% 37 TUI TOM % 65% 66% 1% 80% 38 P.I.A. PK % 60% 63% 3% 35% 39 EUROWINGS EW % 64% 57% (7%) 93% 40 NORWEGIAN AIR SHUTTLE DY % 74% 55% (19%) 97% 40 OMAN AIR WY % 32% 55% 23% 97% 42 EMIRATES EK % 64% 46% (18%) 66% 43 AIR PORTUGAL TP % 62% 44% (17%) 63% 44 IRAQI AIRWAYS IA % 60% 40% (20%) 100% 45 TURKISH TK % 69% 23% (46%) 31% 46 FREEBIRD FHY % 0% 20% 20% 80% 47 TITAN AIRWAYS ZT % 40% 0% (40%) 20% Grand Total 14, % 75% 72% (3%) 86%

7 Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP) Punctuality Change Operator Arriving Departing Punctuality Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 AIR TRANSAT TS % 22% 78% 56% 44% 2 SAUDIA ARABIAN SV % 45% 91% 45% 64% 3 GERMANIA ST % 67% 100% 33% 83% 4 CATHAY PACIFIC CX % 62% 93% 31% 90% 5 OMAN AIR WY % 32% 55% 23% 97% 6 UNITED UA % 48% 70% 22% 74% 7 FREEBIRD FHY % 0% 20% 20% 80% 8 VIRGIN ATLANTIC AIRWAYS VS % 65% 83% 17% 84% 9 AMERICAN AA % 52% 67% 15% 93% 10 THOMAS COOK MT % 63% 69% 6% 87% 11 LUFTHANSA LH % 70% 73% 3% 95% 12 JET2.COM LS % 73% 76% 3% 91% 13 P.I.A. PK % 60% 63% 3% 35% 14 TUI TOM % 65% 66% 1% 80% 15 EASYJET EZY 1, % 68% 69% 1% 80% 16 BRUSSELS SN % 66% 66% 0% 94% 17 HAINAN HU % 79% 79% 0% 79% 17 AIR ARABIA 3O % 67% 67% 0% 100% 19 SAS SCANDINAVIAN SK % 72% 71% (1%) 98% 20 FINNAIR AY % 85% 84% (2%) 87% 21 FLYBE BE 2, % 81% 79% (2%) 85% 22 AIR FRANCE AF % 77% 74% (2%) 95% 23 BRITISH AIRWAYS BA % 80% 77% (3%) 77% 24 QATAR AIRWAYS QR % 94% 90% (4%) 92% 25 LOGANAIR LM % 93% 88% (6%) 85% 26 ICELANDAIR FI % 87% 81% (6%) 52% 27 RYANAIR FR 1, % 76% 70% (7%) 97% 28 EUROWINGS EW % 64% 57% (7%) 93% 29 AUSTRIAN OS % 89% 81% (7%) 85% 30 SINGAPORE SQ % 82% 73% (9%) 95% 31 K.L.M. KL % 85% 73% (12%) 94% 32 AURIGNY AIR SERVICES GR % 88% 76% (12%) 95% 33 VUELING VY % 84% 72% (12%) 96% 34 ROYAL AIR MAROC AT % 100% 87% (13%) 94% 35 SWISS INTERNATIONAL LX % 90% 76% (14%) 90% AIR LINES 36 AER LINGUS EI % 81% 67% (15%) 83% 37 AIR PORTUGAL TP % 62% 44% (17%) 63% 38 EMIRATES EK % 64% 46% (18%) 66% 39 NORWEGIAN AIR SHUTTLE DY % 74% 55% (19%) 97% 40 EASYJET SWITZERLAND EZS % 100% 80% (20%) 60% 40 COBALT AIR CO % 90% 70% (20%) 80% 40 IBERIA EXPRESS I % 90% 70% (20%) 80% 40 IRAQI AIRWAYS IA % 60% 40% (20%) 100% 44 ETIHAD AIRWAYS EY % 90% 70% (21%) 79% 45 AEGEAN A % 100% 67% (33%) 67% 46 TITAN AIRWAYS ZT % 40% 0% (40%) 20% 47 TURKISH TK % 69% 23% (46%) 31% Grand Total 14, % 75% 72% (3%) 86%

8 Monthly Delay Analysis by Airline Operator Name Total Delay Incidents Air Traffic Airline Airport Ground Servicing Misc Reactionary Weather RYANAIR EASYJET FLYBE JET2.COM TUI THOMAS COOK BRITISH AIRWAYS LUFTHANSA AER LINGUS EUROWINGS TURKISH EMIRATES AIR PORTUGAL SAS SCANDINAVIAN BRUSSELS K.L.M ETIHAD AIRWAYS SWISS INTERNATIONAL AIR LINES FINNAIR AURIGNY AIR SERVICES AIR FRANCE OMAN AIR SINGAPORE VIRGIN ATLANTIC AIRWAYS LOGANAIR P.I.A QATAR AIRWAYS NORWEGIAN AIR SHUTTLE AMERICAN VUELING UNITED AEGEAN HAINAN ICELANDAIR AUSTRIAN FREEBIRD TITAN AIRWAYS IBERIA EXPRESS AIR TRANSAT EASYJET SWITZERLAND CATHAY PACIFIC ORANGE 2 FLY 9 2 COBALT AIR SAUDIA ARABIAN ROYAL AIR MAROC AIR ARABIA IRAQI AIRWAYS 5 1 EUROPE AIRPOST CORENDON DUTCH 2 1 ENTER AIR GERMANIA 1 1 THOMAS COOK AS 1 1 PRIVILEGE STYLE S.A 1 1 TUIFLY 1 1 CONDOR 1 1

9 Grand Total

10 Percentage of - By Event Delay Category Code Description % of Total Air Traffic Control 9.4% Airline 18.7% Airport 25.3% Ground Servicing 8.8% Miscellaneous 5.4% Reactionary 22.5% Unknown 0.0% Unknown Delay Category Code 0.1% Weather 9.8% Percentage of - By Time Delay Category Code Description % of Total Air Traffic Control 6.8% Airline 21.9% Airport 10.0% Ground Servicing 5.5% Miscellaneous 3.1% Reactionary 36.5% Unknown 0.0% Unknown Delay Category Code 0.0% Weather 16.1%

11 Departing Taxi Times Arriving Taxi Times Manchester Operator Name 1 AEGEAN 23 AER LINGUS 14 Average Taxi Times 2 3 AIR ARABIA 14 AIR CONTRACTORS (ABR) 12 AIR FRANCE 13 AIR PORTUGAL 16 AIR TRANSAT 23 AMERICAN 21 AURIGNY AIR SERVICES 11 AUSTRIAN 16 BRITISH AIRWAYS 13 BRUSSELS 15 CATHAY PACIFIC 26 COBALT AIR 18 CONDOR 16 CORENDON DUTCH 15 EASYJET 13 EASYJET SWITZERLAND 11 EMIRATES 20 ENTER AIR 16 ETIHAD AIRWAYS 17 EUROPE AIRPOST 18 EUROWINGS 13 FINNAIR 13 FLYBE 14 FREEBIRD 15 GERMANIA 16 HAINAN 21 IBERIA EXPRESS 16 ICELANDAIR 16 IRAQI AIRWAYS 14 JET2.COM 17 K.L.M. 12 LOGANAIR 2 LUFTHANSA 13 NORWEGIAN AIR SHUTTLE 17 OMAN AIR 22 ORANGE 2 FLY 24 P.I.A. 19 PRIVILEGE STYLE S.A 23 QATAR AIRWAYS 20 ROYAL AIR MAROC 16 RYANAIR 13 SAS SCANDINAVIAN SAUDIA ARABIAN 19 SINGAPORE 20 SWISS INTERNATIONAL AIR LINES 13 THOMAS COOK 20 THOMAS COOK AS 11 TITAN AIRWAYS 14 TUI 18 TUIFLY 13 TURKISH 18 UNITED 22 VIRGIN ATLANTIC AIRWAYS 23 VLM AIRWAYS 19 VUELING 14 Grand Total Manchester Operator Name 1 AEGEAN 7 AER LINGUS 5 Average Taxi Times 2 3 AIR ARABIA 6 AIR CONTRACTORS (ABR) 6 AIR FRANCE 5 AIR PORTUGAL 7 AIR TRANSAT 12 ALITALIA 6 AMERICAN 9 AURIGNY AIR SERVICES 5 AUSTRIAN 8 BRITISH AIRWAYS 5 BRUSSELS 7 CATHAY PACIFIC 8 COBALT AIR 8 CONDOR 10 CORENDON DUTCH 8 EASYJET 4 EASYJET SWITZERLAND 4 EMIRATES 10 ENTER AIR 11 ETIHAD AIRWAYS 9 EUROWINGS 7 FINNAIR 8 FLYBE 7 FREEBIRD 9 GERMANIA 19 HAINAN 10 IBERIA EXPRESS 6 ICELANDAIR 7 IRAQI AIRWAYS 6 JET2.COM 7 K.L.M. 4 LOGANAIR 26 5 LUFTHANSA 6 NORWEGIAN AIR SHUTTLE 6 OMAN AIR 11 P.I.A. 12 PRIVILEGE STYLE S.A 6 QATAR AIRWAYS 10 ROYAL AIR MAROC 9 RYANAIR 10 6 SAS SCANDINAVIAN 6 SAUDIA ARABIAN 14 SINGAPORE 13 SWISS INTERNATIONAL AIR LINES 7 THOMAS COOK 10 THOMAS COOK AS -12 TITAN AIRWAYS 8 TUI 8 TUIFLY 6 TURKISH 8 UNITED 9 0 VIRGIN ATLANTIC AIRWAYS 12 VLM AIRWAYS 5 7 VUELING 6 Grand Total

12 Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 97, % B 615, % C 168, % D 78, % Unknown 0 Grand Total 960, % Baggage Performance by Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % 1 493, % 2 154, % 3 312, % Grand Total 960, % Baggage SLA by Handling Agent Ramp Handling Agent Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Aviator 91, % Dnata Ops 84, % Flight Support 4, % Menzies 352, % Premiere Handling 2, % Swissport 348, % Jet2 76, % Grand Total 960, %