Operational Performance Reporting Manchester Airport August 2018

Transcription

1 Operational Performance Reporting Manchester Airport August 2018 Departure Punctuality - Aug-18 Last Month Last Year % Change Target Var to Target First Wave 83.4% 80.2% 3.2% 85.0% -1.6% Not First Wave 65.7% 65.0% 0.7% 85.0% -19.3% Grand Total 69.3% 68.3% 1.1% 85.0% -15.7% Departure Punctuality - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 82.0% 83.8% (1.8%) 82.0% 0.0% Not First Wave 67.8% 73.5% (5.7%) 82.0% -14.2% Grand Total 70.7% 75.8% (5.1%) 82.0% -11.3%

2 ATMs and Passenger Volumes Last Year Passengers MTD Change Last Year % Movements Movements Change Last Year % Passengers Passengers YTD Change Last Year % Movements Movements Terminal Flight Passengers Arriving 758, % % 3,260, % % Terminal 1 Departing 749, % % 3,308, % % Terminal 1 Total Change % 1,508, % % 6,568, % % Arriving 361, % % 1,447, % % Terminal 2 Departing 353, % % 1,467, % % Terminal 2 Total 714, % % 2,915, % % Arriving 462, % % 2,112, % % Terminal 3 Departing 458, % % 2,131, % % Terminal 3 Total 921, % % 4,243, % % Grand Total 3,144, % % 13,727, % %

3 Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # Delays % Flights with no Delay FLYBE BE % % RYANAIR FR % % JET2.COM LS % % EASYJET EZY % % THOMAS COOK MT % % TUI TOM % % BRITISH AIRWAYS BA % % LUFTHANSA LH % % AER LINGUS EI % 79 83% K.L.M. KL % 49 87% Grand Total % % Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # Delays % Flights with no Delay FLYBE BE % % RYANAIR FR % % EASYJET EZY % % JET2.COM LS % % TUI TOM % % THOMAS COOK MT % % BRITISH AIRWAYS BA % % AER LINGUS EI % % LUFTHANSA LH % % LOGANAIR LM % % Grand Total % %

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5 Departure Punctuality by Terminal T1 Punctuality T2 Puntuality T3 Puntuality 69.63% 67.82% 69.60% First Wave Departure Punctuality Operator Name Operator IATA Code # Movements % of Movements Punctuality % EASYJET EZY % 90.62% FLYBE BE % 88.99% BRITISH AIRWAYS BA % 87.27% THOMAS COOK MT % 84.00% RYANAIR FR % 83.43% JET2.COM LS % 82.58% K.L.M. KL % 80.65% LUFTHANSA LH % 77.59% BRUSSELS SN % 74.07% TUI TOM % 71.56% Grand Total % 83.54%

6 Monthly Airline Performance by Departure Punctuality Departing Punctuality Ranking Operator Arriving IATA Code Movements Movements Punctuality Departing Punctuality Punctuality Change (Dep- Arr) Inbound Baggage Operator Name 1 ICELANDAIR FI % 96% 100% 4% 74% 1 HAINAN HU % 65% 100% 35% 59% 3 SINGAPORE SQ % 95% 89% (7%) 89% 4 CATHAY PACIFIC CX % 84% 87% 3% 81% 5 LOGANAIR LM % 90% 86% (4%) 95% 6 AMERICAN AA % 65% 85% 21% 73% 7 VIRGIN ATLANTIC AIRWAYS VS % 74% 85% 11% 58% 8 UNITED UA % 68% 84% 16% 52% 9 BALKAN HOLIDAY AIR BGH % 94% 82% (12%) 100% 10 K.L.M. KL % 91% 82% (9%) 94% 11 BRITISH AIRWAYS BA % 78% 82% 4% 86% 12 SAS SCANDINAVIAN SK % 81% 81% (0%) 96% 13 AER LINGUS EI % 87% 79% (7%) 77% 14 AUSTRIAN OS % 81% 77% (3%) 74% 15 IBERIA EXPRESS I % 85% 77% (8%) 46% 16 FLYBE BE 3, % 78% 76% (2%) 90% 17 QATAR AIRWAYS QR % 76% 75% (1%) 77% 18 OMAN AIR WY % 94% 74% (19%) 71% 18 AIR FRANCE AF % 78% 74% (4%) 85% 18 AURIGNY AIR SERVICES GR % 77% 74% (3%) 97% 21 JET2.COM LS 2, % 78% 74% (4%) 92% 22 LUFTHANSA LH % 81% 73% (8%) 88% 23 THOMAS COOK MT 1, % 69% 72% 3% 91% 24 SAUDIA ARABIAN SV % 79% 71% (8%) 54% 25 EASYJET EZY 2, % 63% 70% 7% 79% 26 BRUSSELS SN % 69% 68% (1%) 68% 27 AIR ARABIA 3O % 78% 67% (11%) 89% 28 TUI TOM 1, % 65% 62% (2%) 61% 29 AEGEAN A % 77% 62% (15%) 8% 30 FINNAIR AY % 77% 61% (16%) 50% 31 EMIRATES EK % 87% 60% (27%) 67% 32 ROYAL AIR MAROC AT % 73% 60% (13%) 47% 33 EUROPE AIRPOST FPO % 46% 57% 11% 52% 34 RYANAIR FR 3, % 68% 57% (10%) 78% 35 NORWEGIAN AIR SHUTTLE DY % 80% 56% (24%) 92% 36 ETIHAD AIRWAYS EY % 92% 54% (38%) 47% 37 EUROWINGS EW % 60% 51% (9%) 81% 38 AIR MALTA KM 8 0.0% 100% 50% (50%) 100% 38 PEGASUS PC 8 0.0% 75% 50% (25%) 100% 38 TITAN AIRWAYS ZT 8 0.0% 75% 50% (25%) 50% 38 P.I.A. PK % 58% 50% (8%) 19% 38 ADRIA AIRWAYS JP 8 0.0% 50% 50% 0% 50% 43 AIR TRANSAT TS % 51% 49% (3%) 24% 44 VUELING VY % 51% 46% (6%) 83% 45 SWISS INTERNATIONAL LX % 71% 43% (28%) 90% AIR LINES 46 TURKISH TK % 64% 42% (22%) 59% 47 AIR EUROPA AEA % 60% 40% (20%) 80% 48 AIR PORTUGAL TP % 60% 31% (29%) 69% 49 BELAVIA B % 75% 25% (50%) 50% 49 IRAQI AIRWAYS IA 8 0.0% 25% 25% 0% 100% 51 COBALT AIR CO % 89% 22% (67%) 11% 51 FREEBIRD FHY % 56% 22% (33%) 89%

7 53 AIR CANADA AC % 59% 14% (45%) 41% Grand Total 19, % 73% 69% (3%) 81%

8 Monthly Airline Performance by Punctuality Change (difference between Arrival OTP and Departure OTP) Punctuality Change Operator Arriving Departing Punctuality Change (Dep- Inbound Ranking Operator Name IATA Code Movements Movements Punctuality Punctuality Arr) Baggage 1 HAINAN HU % 65% 100% 35% 59% 2 AMERICAN AA % 65% 85% 21% 73% 3 UNITED UA % 68% 84% 16% 52% 4 EUROPE AIRPOST FPO % 46% 57% 11% 52% 5 VIRGIN ATLANTIC AIRWAYS VS % 74% 85% 11% 58% 6 EASYJET EZY 2, % 63% 70% 7% 79% 7 ICELANDAIR FI % 96% 100% 4% 74% 8 BRITISH AIRWAYS BA % 78% 82% 4% 86% 9 CATHAY PACIFIC CX % 84% 87% 3% 81% 10 THOMAS COOK MT 1, % 69% 72% 3% 91% 11 ADRIA AIRWAYS JP 8 0.0% 50% 50% 0% 50% 11 IRAQI AIRWAYS IA 8 0.0% 25% 25% 0% 100% 13 SAS SCANDINAVIAN SK % 81% 81% (0%) 96% 14 BRUSSELS SN % 69% 68% (1%) 68% 15 QATAR AIRWAYS QR % 76% 75% (1%) 77% 16 TUI TOM 1, % 65% 62% (2%) 61% 17 FLYBE BE 3, % 78% 76% (2%) 90% 18 AIR TRANSAT TS % 51% 49% (3%) 24% 19 AUSTRIAN OS % 81% 77% (3%) 74% 19 AURIGNY AIR SERVICES GR % 77% 74% (3%) 97% 21 LOGANAIR LM % 90% 86% (4%) 95% 22 JET2.COM LS 2, % 78% 74% (4%) 92% 23 AIR FRANCE AF % 78% 74% (4%) 85% 24 VUELING VY % 51% 46% (6%) 83% 25 SINGAPORE SQ % 95% 89% (7%) 89% 26 AER LINGUS EI % 87% 79% (7%) 77% 27 LUFTHANSA LH % 81% 73% (8%) 88% 28 IBERIA EXPRESS I % 85% 77% (8%) 46% 29 P.I.A. PK % 58% 50% (8%) 19% 30 SAUDIA ARABIAN SV % 79% 71% (8%) 54% 31 EUROWINGS EW % 60% 51% (9%) 81% 32 K.L.M. KL % 91% 82% (9%) 94% 33 RYANAIR FR 3, % 68% 57% (10%) 78% 34 AIR ARABIA 3O % 78% 67% (11%) 89% 35 BALKAN HOLIDAY AIR BGH % 94% 82% (12%) 100% 36 ROYAL AIR MAROC AT % 73% 60% (13%) 47% 37 AEGEAN A % 77% 62% (15%) 8% 38 FINNAIR AY % 77% 61% (16%) 50% 39 OMAN AIR WY % 94% 74% (19%) 71% 40 AIR EUROPA AEA % 60% 40% (20%) 80% 41 TURKISH TK % 64% 42% (22%) 59% 42 NORWEGIAN AIR SHUTTLE DY % 80% 56% (24%) 92% 43 PEGASUS PC 8 0.0% 75% 50% (25%) 100% 43 TITAN AIRWAYS ZT 8 0.0% 75% 50% (25%) 50% 45 EMIRATES EK % 87% 60% (27%) 67% 46 SWISS INTERNATIONAL LX % 71% 43% (28%) 90% AIR LINES 47 AIR PORTUGAL TP % 60% 31% (29%) 69% 48 FREEBIRD FHY % 56% 22% (33%) 89% 49 ETIHAD AIRWAYS EY % 92% 54% (38%) 47% 50 AIR CANADA AC % 59% 14% (45%) 41% 51 AIR MALTA KM 8 0.0% 100% 50% (50%) 100% 51 BELAVIA B % 75% 25% (50%) 50%

9 53 COBALT AIR CO % 89% 22% (67%) 11% Grand Total 19, % 73% 69% (3%) 81%

10 Monthly Delay Analysis by Airline Operator Name Total Delay Incidents Air Traffic Delays Airline Delays Airport Delays Ground Servicing Delays Misc Delays Reactionary Delays Weather Delays RYANAIR EASYJET FLYBE JET2.COM TUI THOMAS COOK LUFTHANSA BRITISH AIRWAYS AER LINGUS TURKISH K.L.M EMIRATES BRUSSELS EUROWINGS AIR PORTUGAL FINNAIR SWISS INTERNATIONAL AIR LINES LOGANAIR SAS SCANDINAVIAN VIRGIN ATLANTIC AIRWAYS ETIHAD AIRWAYS QATAR AIRWAYS AIR TRANSAT VUELING EUROPE AIRPOST AIR FRANCE AURIGNY AIR SERVICES AIR CANADA P.I.A FREEBIRD OMAN AIR NORWEGIAN AIR SHUTTLE SINGAPORE AUSTRIAN ROYAL AIR MAROC AMERICAN SAUDIA ARABIAN UNITED CATHAY PACIFIC AEGEAN IBERIA EXPRESS COBALT AIR AIR EUROPA ICELANDAIR ADRIA AIRWAYS AIR MALTA BELAVIA AIR ARABIA PEGASUS HAINAN TITAN AIRWAYS MALETH AERO BALKAN HOLIDAY AIR PREMIERE HANDLING IRAQI AIRWAYS EASTERN AIRWAYS GAINJET 1 1

11 CONDOR 1 1 Grand Total

12 Percentage of Delays - By Event Delay Category Code Description % of Total Air Traffic Control 21.0% Airline 16.6% Airport 24.3% Ground Servicing 10.9% Miscellaneous 4.1% Reactionary 22.0% Unknown 0.0% Unknown Delay Category Code 0.0% Weather 1.1% Percentage of Delays - By Time Delay Category Code Description % of Total Air Traffic Control 16.7% Airline 25.6% Airport 12.4% Ground Servicing 7.8% Miscellaneous 2.8% Reactionary 33.6% Unknown 0.0% Unknown Delay Category Code 0.0% Weather 1.1%

13 Departing Taxi Times Arriving Taxi Times Manchester Average Taxi Times Terminal 1 Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 10 AEGEAN 13 AER LINGUS 13 AIR ARABIA 13 AIR CANADA 17 AIR EUROPA 14 AIR FRANCE 13 AIR MALTA 19 AIR PORTUGAL 15 AIR TRANSAT 17 ALBA STAR 16 AMERICAN 17 AURIGNY AIR SERVICES 11 AUSTRIAN 15 BALKAN HOLIDAY AIR 15 BELAVIA 13 BRITISH AIRWAYS 14 BRUSSELS 13 CATHAY PACIFIC 18 COBALT AIR 13 CONDOR 16 EASTERN AIRWAYS EASYJET 15 EMIRATES 17 ETIHAD AIRWAYS 17 EUROPE AIRPOST 17 EUROWINGS 13 FINNAIR 13 FLYBE 12 FREEBIRD 16 GAINJET 15 HAINAN 16 IBERIA EXPRESS 13 ICELANDAIR 15 IRAQI AIRWAYS 14 JET2.COM K.L.M. 11 KLAS-JET 12 LOGAN AIR 14 LOGANAIR 9 12 LUFTHANSA 13 MALETH AERO 12 NORWEGIAN AIR SHUTTLE 12 OMAN AIR 18 P.I.A. 20 PEGASUS 13 PREMIERE HANDLING 9 QATAR AIRWAYS 20 ROYAL AIR MAROC 18 RYANAIR 13 SAS SCANDINAVIAN 16 SAUDIA ARABIAN 18 SINGAPORE 17 SWISS INTERNATIONAL AIR LINES 14 THOMAS COOK 17 TITAN AIRWAYS 14 TUI 18 TURKISH 16 UNITED 19 Manchester Average Taxi Times Terminal 1 Terminal 2 Terminal 3 Operator Name ADRIA AIRWAYS 10 AEGEAN 6 AER LINGUS 6 AIR ARABIA 7 AIR CANADA 11 AIR EUROPA 9 AIR FRANCE 6 AIR MALTA 9 AIR PORTUGAL 7 AIR TRANSAT 9 ALBA STAR 11 AMERICAN 12 ATLAS AIR 9 AURIGNY AIR SERVICES 5 AUSTRIAN 7 BALKAN HOLIDAY AIR 8 BASE REGIONAL 5 BELAVIA 8 BRITISH AIRWAYS 5 BRUSSELS 8 CATHAY PACIFIC 14 CELLO AVIATION 8 COBALT AIR 11 CONDOR -10 EASTERN AIRWAYS 6 EASYJET 5 EMIRATES 8 ETIHAD AIRWAYS 10 EUROPE AIRPOST 8 EUROWINGS 9 FINNAIR 6 FLYBE 7 FREEBIRD 10 GAINJET 8 HAINAN 11 IBERIA EXPRESS 8 ICELANDAIR 6 IRAQI AIRWAYS 6 JET2.COM 7 9 K.L.M. 5 KLAS-JET 6 LOGANAIR 5 5 LUFTHANSA 6 MALETH AERO 4 7 NORWEGIAN AIR SHUTTLE 6 OMAN AIR 9 P.I.A. 12 PEGASUS 7 PREMIERE HANDLING 5 QATAR AIRWAYS 10 ROYAL AIR MAROC 13 RYANAIR 1 6 SAS SCANDINAVIAN 6 SAUDIA ARABIAN 12 SINGAPORE 12 SWISS INTERNATIONAL AIR LINES 8 THOMAS COOK 9 TITAN AIRWAYS 7 TUI 9

14 VIRGIN ATLANTIC AIRWAYS 18 VUELING 13 Grand Total TURKISH 8 UNITED 10 VIRGIN ATLANTIC AIRWAYS 13 VUELING 7 Grand Total

15 Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 138, % B 1,126, % C 209, % D 107, % Grand Total 1,582, % Baggage Performance by Terminal Terminal Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Terminal 1 758, % Terminal 2 361, % Terminal 3 462, % Grand Total 1,582, % Baggage SLA by Handling Agent Ramp Handling Agent Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % Airline Services 101, % Aviator 210, % Dnata 94, % Menzies 307, % Premiere Handling 11, % Swissport 635, % Jet2 218, % Grand Total 1,582, %