Ancillary Revenue per Passenger for 2013 was $16, Up Nearly 129% from 2007

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1 Contact: Jay Sorensen For inquiries: IdeaworksCompany.com Ancillary Revenue per Passenger for 2013 was $16, Up Nearly 129% from CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany compiles results from 59 airlines worldwide. September 8, 2014, Shorewood, Wisconsin Ancillary revenue now provides the power for airlines to be profitable. The global airline industry hopes to achieve an average net margin of 2.4% for 2014, which is less than $6 per passenger. 1 The first IdeaWorksCompany ancillary revenue report for 2007 identified $2.45 billion from just 23 airlines for an average of $6.99 per passenger. Now, six years later, every aspect of ancillary revenue has dramatically increased, to include a 1,200 percent increase of ancillary revenue disclosed by airlines globally. This has allowed the world s airline industry to tilt into the column of profitability while keeping fares modest as consumers recover from recession. The new 2014 CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany, now available free online, provides the most detailed global assessment of a bottom-linebooster that can represent more than 38 percent of a carrier s revenue. The full 85-page report examines 59 airlines that disclosed revenue in financial filings during 2013 from activities such as frequent flier miles sold to partners, fees for checked bags, and commissions from car rentals. The complete alphabetical list of carriers is provided on the next page in a carrier-by-carrier table, followed by a graph of ancillary revenue expressed as a percent of total revenue on page 4. The Yearbook s individual airline listings clarify the type of ancillary revenue activity for each carrier. Some airlines are vague in their descriptions and merely provide an ancillary revenue line on the income statement without further details. Some of the carriers don t specifically list ancillary revenue, but describe qualifying activities such as revenue from the sale of frequent flier miles to partners or revenue from onboard cafe sales. Other airlines provide robust details and seem very proud of their ancillary revenue accomplishments. 1 Tony Tyler s State of the Industry speech, International Air Transport Association, 02 June 2014.

2 IdeaWorksCompany Press Release, Page 2 The following is a sampling of the ancillary revenue details found in the Yearbook: Air Greenland generated $8.1 million from the operation of its wholly-owned Hotel Arctic, the world s most northerly 4-star hotel. Allegiant has an exclusive agreement with Enterprise Holdings for rental cars packaged with air travel. The relationship generated 844,858 car rental days during Hawaiian realized revenue of $6.6 million from the sale of preferred seating for a 12- month period during Norwegian donated 1 krone from the sale of each water bottle sold onboard to UNICEF. The carrier sold 1.3 million bottles during 2013 and donated $212,000 to UNICEF. Qantas is the most successful in terms of loyalty marketing results with 80% of its ancillary revenue associated with its Qantas Loyalty business unit. Southwest realized $195 million during 2013 from its EarlyBird check-in feature which provides earlier boarding and better access to overhead carry-on space. Spirit gained $28.5 million from the sale of Free Spirit mileage credits to loyalty program partners, such as the issuer of its co-branded credit card. Volaris, a low fare airline in Mexico, generated $1.8 million from the sale of memberships in its V-Club, which provides access to members-only low fare deals. The 2014 CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany was released today as a free-of-charge report sponsored by CarTrawler. The full report is available at the consulting firm s web site: Airlines Posting Ancillary Revenue Results For most recent 2013 full-year period, listed in alphabetical order. Carriers Ancillary % of Total US$ per Euros per Revenue in US$ Revenue Passenger Passenger Region Aer Lingus $245,784, % $ Europe and Russia Aeroflot $186,800, % $ Europe and Russia Air Arabia $52,003, % $ Middle East and Africa Air Astana $10,978, % $ Asia / South Pacific Air Berlin $41,546, % $ Europe and Russia Air Canada FF $443,468, % $ The Americas Air France/KLM * $1,714,598, % $ Europe and Russia Air Greenland + $8,916, % $ Europe and Russia AirAsia Group $497,968, % $ Asia / South Pacific AirAsia X $140,454, % $ Asia / South Pacific Alaska Air Group $894,000, % $ The Americas Allegiant $324,900, % $ The Americas American $2,079,000, % $ The Americas British Airways + $317,867, % $ Europe and Russia Cebu Pacific $98,948, % $ Asia / South Pacific China Eastern $508,616, % $ Asia / South Pacific China Southern $90,682, % $ Asia / South Pacific - Table continues on next page -

3 IdeaWorksCompany Press Release, Page 3 Carriers Ancillary % of Total US$ per Euros per Revenue in US$ Revenue Passenger Passenger Region Croatia Airlines + $1,325, % $ Europe and Russia Delta $2,528,183, % $ The Americas easyjet * $1,385,021, % $ Europe and Russia Emirates $112,187, % $ Middle East and Africa Flybe $186,079, % $ Europe and Russia Flydubai + $147,096, % $ Middle East and Africa Frontier $109,226, % $ The Americas Garuda $10,081, % $ Asia / South Pacific GOL FF $173,361, % $ The Americas Hawaiian $101,200, % $ The Americas Japan Airlines + $189,973, % $ Asia / South Pacific Jazeera Airways $14,447, % $ Middle East and Africa Jet Airways $132,345, % $ Asia / South Pacific Jet2.com $296,956, % $ Europe and Russia JetBlue $670,000, % $ The Americas Jetstar $601,688, % $ Asia / South Pacific Korean Air $911,000, % $ Asia / South Pacific LAN/TAM Airlines FF $613,511, % $ The Americas Lufthansa Group $1,282,738, % $ Europe and Russia Nok Air + $19,619, % $ Asia / South Pacific Norwegian $300,627, % $ Europe and Russia Pegasus $158,270, % $ Europe and Russia PIA Pakistan $11,320, % $ Asia / South Pacific Qantas Airways FF $1,273,430, % $ Asia / South Pacific REX Regional Express $2,380, % $ Asia / South Pacific Ryanair $1,689,457, % $ Europe and Russia South African FF $51,171, % $ Middle East and Africa Southwest $1,623,500, % $ The Americas SpiceJet $6,308, % $ Asia / South Pacific Spirit $635,822, % $ The Americas Sun Country $15,767, % $ The Americas TAP Portugal *+ $217,413, % $ Europe and Russia Tigerair $138,331, % $ Asia / South Pacific Turkish Airlines FF $210,000, % $ Europe and Russia United $5,703,000, % $ The Americas US Airways $1,102,700, % $ The Americas Virgin America $95,358, % $ The Americas Virgin Atlantic * FF $210,255, % $ Europe and Russia Volaris + $143,966, % $ The Americas Vueling $165,261, % $ Europe and Russia WestJet $151,915, % $ The Americas Wizz Air + $478,255, % $ Europe and Russia 2013 carrier results were based upon recent 12-month financial period disclosures. * IdeaWorksCompany estimate based upon past disclosure updated for current Yearbook. FF 80% or more of carrier s ancillary revenue is produced by its frequent flier program. Please refer to carrier listings in the Yearbook for details. + New carrier listing for this Yearbook.

4 IdeaWorksCompany Press Release, Page 4 Spirit Wizz Air Allegiant Jet2.com Ryanair Tigerair Jetstar AirAsia X easyjet* AirAsia Group Alaska Air Group United flydubai Volaris Pegasus Flybe Aer Lingus JetBlue Norwegian Qantas Airways Cebu Pacific Vueling Southwest Frontier American Korean Air US Airways Delta Virgin America TAP Portugal* Jazeera Airways Air France/KLM* Air Arabia Nok Air LAN/TAM Airlines Hawaiian WestJet Jet Airways GOL Air Greenland Virgin Atlantic* Air Canada Lufthansa Group Sun Country China Eastern South African Turkish Airlines Aeroflot Japan Airlines British Airways PIA Pakistan Air Astana REX Regional Express Air Berlin SpiceJet China Southern Emirates Croatia Airlines Garuda Ancillary Revenue as a % of Total Revenue % 17.3% 14.9% 14.6% 14.5% 14.2% 14.0% 12.7% 12.3% 11.6% 10.7% 10.6% 9.2% 9.2% 9.0% 7.8% 7.7% 7.5% 6.7% 6.7% 6.5% 6.2% 6.0% 6.0% 5.6% 4.7% 4.7% 4.5% 4.5% 4.4% 4.2% 4.1% 3.9% 3.9% 3.8% 3.6% 2.2% 2.1% 2.0% 1.7% 1.6% 1.2% 1.1% 1.0% 0.7% 0.7% 0.6% 0.5% 0.5% 0.3% 38.4% 34.9% 32.6% 27.7% 24.8% 23.6% 20.6% 19.6% 19.2% * IdeaWorksCompany estimate based upon past disclosure updated for current Yearbook. 0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

5 IdeaWorksCompany Press Release, Page 5 Disclaimer: IdeaWorksCompany makes every effort to ensure the quality of the information in this report. Before relying on the information, readers should obtain any appropriate professional advice relevant to their particular circumstances. Neither IdeaWorksCompany nor CarTrawler guarantee, or assume any legal liability or responsibility for the accuracy, currency or completeness of the information. About IdeaWorksCompany The IdeaWorksCompany was founded in 1996 as a consulting organization building airline revenue through innovation in ancillary revenue, loyalty marketing, and a la carte shopping. Its international client list includes airlines and other travel industry firms in Asia, Europe, the Middle East, and the Americas. IdeaWorksCompany specializes in ancillary revenue improvement, brand development, customer research, competitive analysis, frequent flier programs, and on-site executive workshops. Learn more at IdeaWorksCompany.com. About CarTrawler Established in 2004, CarTrawler is a leading technology company providing fully managed, multibrand car rental solutions across all travel industry segments including airlines, online travel agents and hotel groups. CarTrawler partners with over 1,000 online travel retailers enabling them to offer their customers car rental at 30,000 pick-up locations in 174 countries. The company is led by CEO Mike McGearty and a highly experienced executive team headquartered in Dublin, Ireland with additional offices in Boston and London. CarTrawler also owns online car rental brands Holiday Autos and Argus Car Hire. For more, visit end - -

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