OCTOBER

Transcription

1 OCTOBER

2 October 2016 Welcome Roll Call and 5-Star Network Updates (15 assets today) o What s new? Expand on a successful event, resource or idea at your asset. Let s share the creative wealth among our national portfolio 5-Star Conference in Dallas: October 26 th and 27 th o Pre-event homework: The Road to Reinvention by Josh Linkner Axis Portal Q and A o What s new on the Axis Portal. Have a Q or challenge? Our expert Quyen is on the call to answer your specific questions 5-Star Resources and Reporting: o o o Monthly 5-Star Activity Reporting now required CANVA additions on our 5-Star site: Food Truck and Oktoberfest promotions Creating a national pool of resources and vendors specifically for 5-Star Worldwide» Please send your input to Emily at 100 High

3 5-STAR WORLDWIDE NETWORK 800 Connecticut, Norwalk CT 412,231 SF Vanessa Polvere 3

4 800 Connecticut August / September -Ordered coffee machine & coffee supplies for the 5-Star Center through CDC (Coffee Distributing Corp) -Ordered branded items for the 5-Star Center (mugs, notebooks, pens, etc.) - Jenga and Ladder Ball now on our patio -Held a happy hour on our patio with beer, wine and apps that was presented and paid for by our neighbors (The DoubleTree by Hilton hotel) I used this as a fun opportunity to walk everyone through the new 5-Star Space for tours -Organized a welcome breakfast for our new tenant Omega Engineering. They are leasing 27,000 sq. ft. and have approximately 125 employees the Continental breakfast was well received by all! -Completed training on AV equipment for myself, property management team. Held another training session for Priceline s IT team since they are frequent users of our conference space. -Priceline has reserved our new 5-Star Conference Center for full days 7x for the month of September and for smaller meetings and rooms an additional 5x. -Octagon reserved our full amenity center for a full day followed by a happy hour -Next week will be our big Grand Opening of the 5-Star Center and it will be an Oktoberfest theme! 4

5 800 Connecticut 5

6 5-STAR WORLDWIDE NETWORK Met Park East & West, Seattle WA 708,283 total SF Carly Smith 6

7 Met Park, Seattle WA August/September Events Summer Event: With the exterior upgrades completed, it was the perfect time to showcase all the improvements! We held the Met Park Summer Olympics, complete with putt-putt golf, bean bag toss, and a free throw contests. Tenants could participate in two competitions to win $150 CASH! We had passport cards, where each station had to be visited for a stamp, and when completed, entered into a drawing. For our more tech savvy tenants, they could post a selfie on Instagram enjoying the event with the hashtag #metparkseattle. We also hosted a mini-doughnut food truck, fresh popped kettle korn, and a live band. It was our best event yet and tenants continued to talk about it weeks after! -Live Music by Easton Corbin: Met Park is lucky enough to have Entercom, our local radio station provider, host a live music performance by Easton Corbin, who opened for Carrie Underwood later that evening. The station gave away just 10 pairs of tickets to listeners, and supplied a pizza lunch for the winners. We are continuing to work with Entercom to host more live music in our 5-Star space. Coming Up: Revamping Wellness Wednesday to include additional day-time yoga and boot camp classes for tenant s to join free of charge! 7

8 Met Park, Seattle WA 8

9 Met Park, Seattle WA 9

10 5-STAR WORLDWIDE NETWORK 1650 Arch Street & United Plaza, Philly, PA 1,428,330 Total SF Paige Layton 10

11 1650 ARCH/ UNITED PLAZA -Event Highlights - Popcorn Fridays: The first Friday of every month - ZEEL Massage Day: Last Friday of every month - Wellness Wednesdays - Flu Vaccine Clinic - City Swab Lobby Event - Matt & Marie s sandwich pop-up shop - National Ice cream Sandwich Day: Handed out Chipwhich s to all tenants in the lobby - End of Summer LDW Water Ice Social - Upcoming Events - Philabundance Food Drive - Pumpkin Painting Contest for Halloween - Breast Cancer Awareness Month Bake Sale - Ergonomics Lunch n Learn: How to Stay Fit When You Sit - Octoberfest in the 5-Star Center: Loving all things Fall! - 2 new vendors -ZEEL Massage On Demand: This onsite massage company is amazing! I go through their corporate office to schedule our massage events. You can either pay by the hour to host the event for the tenants, Corporate Rate is $80 an hour or they offer a discounted cost should the tenants pay for their massages. The tenant rate is $15. Our tenants are loving it and they book up every month! They also have an APP the tenants can download. - Massimo Zannetti Coffee: They offer to come to your building and hand out free coffee to the tenants. They also do a nice set up and raffle off an espresso machine! 11

12 1650 ARCH/ UNITED PLAZA 12

13 5-STAR WORLDWIDE NETWORK Park 80 West, Saddle Brook, NJ 497,397 SF Shornay Thornton 13

14 Park 80 West August Highlights: Grand Re-Opening Tenant Appreciation Event- (Highlights) Olympic Themed (held on 8/11 during summer Olympics) Olympic themed tickets with barcodes as the invites Donut wall, fusebol, life-sized chess, ice cream, massages, branded step and repeat Fitness trainers conducted a squat contest while other amenities/vendors were onsight to introduce themselves and their services. September Highlights: The Biggest Loser of Park 80 West Fooda started Walk This Way-Pedometer step contest Lunch BINGO Free Iron Mountain Shredding Event & Purple Heart October Highlights: Breast Cancer Awareness Month Bake Sale (Making strides Against Breast Cancer) Flu shots from Valley Hospital United For the Troops Collection Lunch & Learn- Insider Secrets to Healthy & Permanent Weight Loss Pumpkin Painting & Holloween Party Complimentary Posture Screenings 14

15 Park 80 West Step & Repeat w/ props (purchased backdrop) Lifesize Chess, fusebol, airhockey, etc. Donut Wall (Olympic rings) The Biggest Loser of Park 80 West Park 80 Fitness American Heart Assoc. 15

16 5-STAR WORLDWIDE NETWORK The Landing at MIA, Miami, FL 1,000,000 SF Marilen Marnett 16

17 The Landing at MIA August/September/October Events -The Landing at MIA Olympics: Opening Ceremony for all tenants of the park with BBQ lunch catered by Shorty s and entertainment provided by DJ and Brazilian dancers. This was followed by daily week long events that included Team Project, Board Games, Trivia and Indoor Field Games. Tenants had a blast! -Started working with Food Truck Invasion. They coordinate with the Food Trucks and are bringing us about 6 different trucks every month -Lunch and Learns August s theme was Business Etiquette presented by founder of Dress for Success; September s theme was Time Management presented by Dale Carnegie Training. This one filled up in 15 minutes! In October, we will be having a recycling refresher seminar and a Lunch and Learn on Presentation Skills. -In September, we held one of our quarterly Blood Drives -Held a two day Fall Bazaar with vendors selling books, jewelry and other gifts type items. -On National Ice Cream Cone day, we had an ice cream truck come out and we handed out coupons to tenants for free ice cream. They loved it! -During Security Guard Appreciation Week, we thanked all our security guards by providing them with a personalized note and basket of cookies. 17

18 Landing at MIA 18

19 5-STAR WORLDWIDE NETWORK Pasadena Towers, Pasadena, CA 451,203 RSF Chrystal Montes 19

20 Pasadena Towers -Red Cross blood drive -Ping Pong Friday s -Lunch & Learn: Stay Fit While You Sit -Book Share Program: Bring One, Take One set up in each tower -Rideshare Week: Promote employees to take public transportation, carpool, etc. Coming Soon: Lunchtime Yoga and/or Island Fitness. Bikeshare Program 20

21 Pasadena Towers 21

22 Pasadena Towers 22

23 5-STAR WORLDWIDE NETWORK Denver Tech Center, Denver CO 945,254 total SF Amber Kirchmer 23

24 MilePoint Alliance Portfolio Events Month of August/September/October 2016 Denver Tech Center, Denver CO 5 Star Scholarship Winners were announced on Flu Shot Clinic hosted on Summer Ice Cream Social hosted by Cogent Communications / Book Fair hosted by Books Are Fun on / Bike Shared Program Tenants can rent bikes Launched New Bike Station with Tune-up Station (Photos on Next Slide) Tenant Massage Day hosted on Southwestern Collection Jewelry Expo hosted on / Pink Lifesaver Mobile Mammography Coach (Breast Cancer Awareness Month) Halloween Event hosted on Blood Drives / Waste Management Tours Educating tenants to be GREEN Zumba Classes every Wednesday Monthly Popcorn and Cookie Days Chick-Fil-A every Tuesday Foodsby Service Food Deliver Food Trucks every week (Food Truck Row) Repicci s Italian Ice & Gelato Grassroots Grill Food Truck Pavy s Food Truck Meatball Food Truck Donatella Pizza Food Truck OL SKOOL QUE BBQ Food Truck 24

25 Flyers and Event Photos 25

26 5-STAR WORLDWIDE NETWORK th Street, Atlanta, GA 541,789 SF Taylor Sullivan 26

27 th Street NW Bake Sale Childhood Cancer Month Various vendors donated sweets, pastries, and biscuits All proceeds went to Children s Healthcare of Atlanta: Aflac Cancer and Blood Disorder Center Raised a total of $1,600 between 201 Seventeenth Street and th Street 27

28 th Street Human Trafficking in Ga Lunch and Learn Panel of Speakers included Commissioner Echols, APD, Safe Haven/Salvation Army, Rotary International, 4Sarah Lunch Provided 28

29 5-STAR WORLDWIDE NETWORK 161 North Clark, Chicago, IL 1,068,877 SF Amina Lauer 30

30 161 North Clark August Events -Yoga on the Roof Wednesdays: Hosted on 5-Star Amenity Center Rooftop. One hour sessions every Wednesday, with a LifeStart yoga instructor. -Lunch & Learn: August 15 th - Active Shooter w/ Chicago PD Swat Agent, 30 Attendees. -Ping Pong and Popcorn Thursdays: Hosted in 5-Star Amenity Center Lounge. Freshly popped popcorn and ping pong from 10:30am -2:00pm, every Thursday. A big hit every Thursday, and will continue through fall. -Bourbon, Scotch, and Cigar Course: August 18 th - Hosted in 5-Star Amenity Center Lounge and Rooftop. A Scotch and Bourbon Master, as well as a Tobacconist provided education on how to pair spirits with cigars in an educated fashion. Tenants were guided through tastings of whiskey, bourbon, and scotch. At the end of their tastings, the tobacconist provided a complimentary cigar pending which spirit they enjoyed most. He also provided knowledge on why certain cigars pair well with certain spirits. -Build A Back Pack Drive with YMCA: July 11- August 9 Donation bins in lobby and 5-Star Amenity Center Lounge. Set up registry with Target, in which tenants could order items and have them shipped directly to me. Alternatively they could purchase items and drop them in the bin in the lobby, or deliver them to the 5-Star Amenity Center. We accomplished our goal of filling 100 back packs. -CBRE Global Investors Scholarship Program: August 2 August 24 Awarded two $1000 scholarships, one to a tenant, and one to a tenant s child. Applicants submitted a 250 word essay in response to one of four questions asked of them. The winners were announced on September 1 st. -Rise n Roll: August 10 Hosted in Lobby Sale of fresh baked goods, as well as cheese, butter, egg noodles, honey, and jarred goods from Amish communities around the mid-west. 31

31 161 North Clark September Events -Yoga on the Roof Wednesdays Continued: Hosted on 5-Star Amenity Center rooftop. One hour sessions every Wednesday, with a LifeStart yoga instructor. -Lunch & Learn: September 21 st Friends and Family CPR Course, 25 Attendees. -Ping Pong and Popcorn Thursdays Continued: Hosted in 5-Star Amenity Center Lounge. Freshly popped popcorn and ping pong from 10:30am -2:00pm, every Thursday. A big hit every Thursday, and will continue through fall. -Flu Shots: September 15 th : Hosted in 5-Star Amenity Center Sponsored by LifeStart and Momentum Health. -Collective Goods Books Are Fun!: September 14 th and 15 th Hosted in Lobby Sale of gift items, books, tech gadgets, clothing, children s toys, and more. A portion of proceeds went to charity of building s choice. 32

32 161 N Clark 33

33 5-STAR WORLDWIDE NETWORK 125 & 150 Cambridgepark Drive, Cambridge, MA 470,000 Total SF Erin Tremblay 39

34 Past Events Ice-Cream Social Zip Code Wine & Beer Tasting 5K Cornhole Tournament Wiffle Ball Tournament Flag Football Tournament End of the Summer BBQ Yoga & Juice Event Cookiewhich Event Healthy Eating Series L&L Aromatherapy L&L First Time Home Buyers L&L 40

35 125/150 CPD: What s New Fitness Center Renovations Outdoor Lounge Renovations Cold Brew Juice & Smoothie Pop-ups 41

36 5-STAR WORLDWIDE NETWORK 181 West Madison, Chicago, IL 952,559 SF Jessica Brooks 44

37 181 West Madison August: Gelato Social in Lobby- This year the Gelato Social was Magician themed. We had 4 flavors of Gelato and even had a Magician walking around doing card tricks. HUGE hit with the tenants. Build a Backpack- We had a huge turnout this year for Build A Backpack. We donated over 4,000 school supplies and 62 backpacks to Big Brother Big Sister. CBRE Money for School Scholarship- We had a total of 8 people participate. Everyone (besides winners) received a $25 Target gift card. Summer Vacation Photos- We had tenants send in summer vacation photos and put them on display in the 5-Star Center September: Kickoff to NFL Bean Bag Tournament- There was a lot of friendly competition during the bags tournament. Winners received $50 VISA gift card. Free Yoga Wednesdays- September was National Yoga Awareness Month- Teamed up with the 5-Star Fitness Center and offered free yoga to non gym members for the entire month. Yoga in the Lobby- Yoga was hosted in the 181 lobby during lunch. Thrive 360 and Brew Dr. Kombucha handed out food and beverages. Tenants were entered in raffles for different yoga themed prizes and free gym membership. Make Up First Lunch and Learn- Make Up First is a make up school in Chicago and they came to do a lunch and learn on the 20 Minute Face. It was a packed house and the tenants LOVED it! Very positive feedback. 45

38 181 West Madison 46

39 5-STAR WORLDWIDE NETWORK Three Ravinia, Atlanta, GA 813,748 SF Haley Smith 47

40 Three Ravinia August Events Koozie & Soda Giveaway Friday, August 5 th Held a koozie and soda giveaway in the lobby as tenants were leaving for the day Ordered Three Ravinia/CBRE branded koozies from Panache ( and bought drinks from Costco in bulk Tenants really appreciated the gesture in the middle of Atlanta heat. A great way for the management team to interact with the tenants and create a positive tenant-building management experience 48

41 Three Ravinia September Events Cookies in Lobby Friday, September 9 th Baked Otis Spunkmeyer cookies and placed at security console in lobby as tenants left for the day Building Blood Drive Tuesday, September 27 th Partnered with the American Red Cross to hold a building blood drive. 41 people donated and 38 units of blood were collected largest amount of donors and units since this time last year. 49

42 5-STAR WORLDWIDE NETWORK Galleria Office Towers, Dallas, TX 1,428,330 Total SF Paige Harrell 52

43 Galleria Office Towers September 2016 Events -E-Waste Pickup: This is the 1 st Friday of every month. Tenants can drop off E-Waste in a designated bin in the dock and it is picked up monthly at no cost. In September the Towers recycled over 247 pounds! -Back in Touch Chair Massages: This is offered at not cost to our tenants every month. -Raising Cane s Chicken Fingers: This vendor from Galleria Dallas set up in each Tower s Tenant Lounge on consecutive Tuesday s to offer Sweet Ice Tea, Lemonade, or an Arnold Palmer with free Cowboys Swag and coupons! -Galleria GO: This was our big 5-Star Amenity Space Reveal where we handed out Galleria Go Passports to the tenant population. We asked them to go to each of the 8 new spaces to check them out! They received a stamp in their passport at each location and if they collected all 8 there were many prizes to win! We had coffee and donuts in the morning, lunch, Steel City Pops for an afternoon snack and a MiCocina HH and appetizer party complete with a live DJ. These events throughout the day were offered to all tenants. IT WAS A TREMENDOUS SUCCESS!!!! -Nouveau Floral Design: Gorgeous, fresh flowers sold in Tower 2 for $25 or $50 along with $2pc. long stem roses. We rotate towers each month. The tenants LOVE the designs! -Food Trucks: Each month, we feature 3 different food trucks at each Tower s lobby drive. Again, tenants love this and are happy to have something different than the food from the mall! -Martin Lawrence Galleries: This Galleria Dallas fine art gallery hosted a vieweing of fine pieces of art including Picasso s and Warhol s with wine, charcuterie and jazz music in our Tower 2 Tenant Lounge. Coming Up: Flu & Vitamin B Shots/Health Fair/Breast Cancer Awareness Month/Chair Massages/Office Halloween Decoration Contest 53

44 Galleria Office Towers 54

45 5-STAR WORLDWIDE NETWORK 100 High Street, Boston, MA 546,336 SF Emily Forzano 55

46 100 High Street September/October: - Book Club and Take a Book Leave a Book were implemented. - Building purchased the first book for book club. Meetings are held at the end of the month in the amenity center. - Quarterly Town Hall Meeting - We hold one once a quarter to talk to tenants about capital projects and building updates High Volunteer Corner - A list of local volunteer opportunities are listed in the monthly newsletter with one particular opportunity being highlighted. I then work with the organization to create a 100 High Street Team for this particular opportunity. - Roof Deck Spin Class -Partnered with a local pop up spin studio to get a spin class on the roof deck spin bikes are pretty easily movable. This could be something other managers can look into. - Stair Climb -100 High is hosting a stair climb for Alex s Lemonade Stand to benefit childhood cancer. - Basics on Financial Planning Lunch n Learn High Street Company Pumpkin Decorating Contest High Fall Fest Free Flu Shots - Mixology 101 Class 56

47 Final Agenda and Pre-Conference Action Items will be sent next week. Come prepared, well-read (Road to Reinvention), and ready learn and laugh with your peers. 57

48 Monthly Mini Tutorial Addressing those How Do I Questions One Call at a Time and don t hesitate to reach out directly to the great Axis team anytime! Red Sox Ticket Raffle

49 Monthly Reporting Now Mandatory Include with your PM s reporting due the 25 th of every month This comprehensive overview quantifies usage: tenants that are particularly active (great stickiness factor when renewing) Also great for the leasing teams they can offer up stats when touring new prospects, quote tenant testimonials, etc.. And, when budget time rolls around handy to note where activities have flourished, what needs tweaking, etc. Templates and examples can be downloaded from the 5 Portal Emily Forzano 59

50 National Vendor Resource Library Emily Forzano Send your ongoing recommendations and resources to Emily, this document will live on the 5-Star Portal 60

51 Are You Taking Advantage of our 5-Star CANVA Account? Red Sox Ticket Raffle 61

52 5-Star CANVA Site: Red Sox Ticket Raffle 62

53 Latest Adds to 5-Star CANVA: Octoberfest Food Trucks Send us your event and we will create a template! Red Sox Ticket Raffle

54 What you ll see on the site: Brand Kit 5-Star Brand Colors 5-Star Brand Fonts 5-Star, CBRE, CBRE Global Investors Logos Red Sox Ticket Raffle 64

55 5-Star CANVA Site: Themed Event Collateral Boards you can reformat to eblasts, Twitter feeds, fliers and more! Upload your latest creations to the CANVA site for all to use Red Sox Ticket Raffle

56 Thank you for joining! These slides will be to the 5-Star Portal. 66