Strategic Plan

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1 Strategic Plan Flight Plan 2020 Air Carriers and Air Force WORK DOCUMENT th 15 March 2017

2 Flight Plan 2020 ENAIRE Strategic Objectives To make its Vision into a reality, ENAIRE establishes 5 strategic objectives: 1.SAFETY AND SECURITY 1. To increase safety and security levels in its three main axes: Safety, Security and Occupational Risk Prevention. 2. To increase the system's capacity and improve the quality of services in order to cope with flights demand and satisfy customers needs. 4.COMPETITIVENESS AND EFFICIENCY 5.PEOPLE 2.CAPACITY AND QUALITY OF SERVICES 3. To contribute to the environmental sustainability of air transport, minimising the impact flights have on the environment. 4. To ensure the company's financial and economic viability and improve its competitiveness. 3.ENVIRONMENTAL SUSTAINABILITY 5. To promote the motivation and commitment of the people who form the ENAIRE professional team as the driving force for change within the organisation. 1/30

3 Flight Plan 2020 Strategic indicators Fulfilment of the strategic objectives will be assessed using the following strategic indicators: Strategic indicator Work environment indicator Training indicator 1.SAFETY AND SECURITY Strategic indicators Weighted Safety Level (NPS) Rate of Risk Protection at Facilities (IPRI) Rate of work-related accidents ( ) Strategic indicators Unit rate Continent Unit rate - Canary Islands Solvency 4.COMPETITIVENESS AND EFFICIENCY 5.PEOPLE 2.CAPACITY AND QUALITY OF SERVICES Strategic indicators En-route air navigation delay Perceived level of quality (NCP) 3.ENVIRONMENTAL SUSTAINABILITY Strategic indicators % Inefficiency of route network (KEA) 2/30

4 Flight Plan 2020 Action plans To fulfil the Strategic Objectives, 20 plans have been established. 1.SAFETY AND SECURITY SAFETY AND SECURITY CAPACITY AND QUALITY OF SERVICES PS1. Safety Plan PS2. Security Plan PS3. Occupational Risk Prevention Plan PS4. General Contingency Plan PCC1. Airspace Capacity and Efficiency Plan PCC2. Technology Modernisation Plan PCC3. Technical Services Development Plan PCC4. SYSRED Development Plan PCC5. Customer Service Plan 4.COMPETITIVENESS AND EFFICIENCY 5.PEOPLE 2.CAPACITY AND QUALITY OF SERVICES ENVIRONMENTAL SUSTAINABILITY COMPETITIVENESS AND EFFICIENCY PSM1. Environmental Sustainability Plan PCE1. Commercial and International Business Development Plan PCE2. Business Management Improvement Plan PCE3. Digital Transformation Plan 3.ENVIRONMENTAL SUSTAINABILITY PEOPLE PP1. People Development Plan PP2. People Conciliation and Motivation Plan PT1. Corporate Social Responsibility Plan TRANSVERSAL PLANS PT2. Single European Sky Convergence Control Plan PT3. Communication and Media Plan PT4. Innovation Plan 3/30 PT5. Air Navigation Master Plan

5 Flight Plan 2020 Competitiveness and Efficiency Results EVOLUTION OF UNIT RATES ENAIRE will reduce its unit rates by 11.5% between 2018 and 2020 Evolution Evolución Evolution of of tarifas applied applied ( ) unit de route ruta rates charges aplicadas ( ) ( ) 71, , , , % var. annual anual var. Continente Canarias Canary Islands 63, Savings for air carriers and therefore, an improvement to the competitiveness of Spanish air transport: 184 M 58, , , , , % 0.0% 0,00% 0,00% -3,00% -3.0% -4,00% -4.0% -5,00% -5.0% 4/30

6 Flight Plan 2020 Traffic Investment TRANSFORMATION MAP ,000 more flights in million of investment in 4 years From 1.9 million flights to 2.2 million flights + 16% Safety Capacity and Quality 3.67 Weighted safety level 0.36 Route delay in min/flight Perceived quality 9% 33% + Safer + Flights on-time + Valued % 11% 75% Weighted safety level min/flight Perceived quality People Low Work environment + Committed Good work environment ENAIRE corporate campus Sustainability 4.03% 13% 3.50% Route inefficiency + Ecological Route inefficiency -190,000 Tn of CO2 Competitiveness and efficiency 2nd lowest unit rate 11.5% + Competitive Lowest unit rate Provision of international services 19% improvement in solvency Improved Competitiveness Spanish Air Transport System 5/ million of savings Unit rate ( 184 M) Delays ( 134 M) Route efficiency ( 25 M)

7 Flight Plan 2020 Annex I. Customer Service Plan 6/30

8 Annex I. Customer Service Plan PCC5. Customer Service Plan Strategic objective: To enhance customer orientation in order to improve the perception of the quality of the service provided by ENAIRE. To incorporate our customer requirements into our project planning and the service provision processes. To raise staff awareness about the importance of focussing their work on customer satisfaction. To improve the mechanism for communicating results and feeding them back to the customer in order to enhance their perception of ENAIRE. Gather requirements, needs and expectations Prepare the Perceived Quality Improvement Plan (PMCP) Integrate the actions from the PMCP into the corresponding projects and processes Monitor the results Communicate the results 7/30

9 Annex I. Customer Service Plan PCC5. Customer Service Plan PCC5.1. Services for air carriers Programme Main lines of action required by companies and pilots Contribution to savings in fuel / flight time: En-route directs Extend Continuous Descent Operations (CDO) Improvements to service quality: Improved approach management Improved management of Low Visibility Procedures (LVP) Improvements in airspace: Review of the most inefficient routes Proposals for the use and design of airspace provided by the companies Deployment of PBN manoeuvres Technological renovation projects Implementation of clearances via data link (DDCL) 8/30

10 Flight Plan 2020 Annex II. Airspace Capacity and Efficiency Plan 9/30

11 Annex II. Airspace Capacity and Efficiency Plan ATM Capacity Programme General objectives En-Route environment Aerodrome environment 10/30

12 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.1. ATM Capacity Programme GENERAL OBJECTIVES To respond to the needs for capacity and efficient quality of service in an increasingly demanding environment. En-Route Environment (Airspace): Commitment to levels of delay in the Single European Sky during the RP2 period ( ) and forecast for RP3. Aerodrome Environment: Conditions established in the Document on Airport Regulation (DORA and Aena-ENAIRE Capacity Group), conditions of the Aena-ENAIRE Services Agreement and RP2 and RP3 targets (Arrival ATFM delay per flight). The ATM Capacity Programme will respond to the capacity and quality of service demands in the short- and medium-term 11/30

13 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.1. ATM Capacity Programme ENAIRE en-route delay (minutes per flight) EN-ROUTE ENVIRONMENT OBJECTIVES 0,36 Reduction of 36% in 2021 compared to ,28 0,27 0,27 0,24 0,23 12/ Note: the objectives in the period are fixed within the Single European Sky (Spain and Portugal joint Performance Plan)

14 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.1. ATM Capacity Programme EN-ROUTE ENVIRONMENT MAIN ACTIONS 1. Airspace actions Redesigning of en-route airspace and improvements to the sectorisation of Madrid (BAMBI), Barcelona (PONENT, BALSE), Palma (MENORCA), Seville, and the Canary Islands. Redesigning of the Madrid, Barcelona, and Palma TMAs 2. Improvements to operational procedures Implementation of simultaneous independent approaches at Madrid airport Implementation of approach procedures based on advanced navigation (Barcelona, Palma, Malaga, Tenerife Sur, Ibiza) 3. Technological Modernisation Improvements to the air traffic management system (SACTA), in joint development with the UK ANSP (NATS) and German ANSP (DFS): itec. Voice over IP digital support (in all premises) Controller pilot Data Link communications 13/30

15 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.1. ATM Capacity Programme 0,89 AERODROME ENVIRONMENT OBJECTIVES Arrival delay (minutes per flight) aggregated for 5 Airports + 70,000 annual movements This indicator includes the delay associated with regulations for any reason on flights arriving at an airport (Weather, ATC Capacity, Aerodrome Capacity, Equipment, etc.) 0,80 0,80 0,80 Reduction of 16% compared to ,75 0, /30 Note: the objectives in the period are fixed within the Single European Sky (Spain and Portugal joint Performance Plan)

16 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.1. ATM Capacity Programme AERODROME ENVIRONMENT MAIN ACTIONS 1. Control tower actions Additional taxiing position at the Palma tower Optimisation of positions at the Madrid and Barcelona towers 2. Improvements to operational procedures Improvement of handover procedures between the tower and control centre at: Madrid, Barcelona, Palma, Gran Canaria, Malaga 3. Technological Modernisation Electronic Flight Strips in all premises Implementation of Data Link for clearances in Madrid, Barcelona and Palma. Improvement of surveillance systems on the surfaces at Madrid, Barcelona, and Palma Finalisation of CDM implementation process at the Madrid, Barcelona, and Palma airports Integration of other airports to the Eurocontrol network in real time (advanced tower concept): Tenerife Sur, Gran Canaria, Malaga 15/30

17 Annex II. Airspace Capacity and Efficiency Plan Airspace Efficiency Programme General objectives Actions Expected benefits 16/30

18 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.2. Airspace Efficiency Programme ACTIONS Expansion of Free Route Airspace Extension of Free Route Airspace (FRASAI) to Brest Implementation of direct segments in Spanish airspace by the end of 2017 Implementation of Free Route operations in Spanish airspace from 2020 onwards Route Environment Flexible Use of Airspace (FUA) Civil-military coordination to allow more flexible options for airspace users: Increase in availability on routes affected by military activity Implementation/modification of routes that cross military zones Optimisation of military zones that allow the marking of more direct routes. Improvement to the efficiency of the route network Implementation of new routes and modifications to current ones that allow more direct and efficient flight plan routes, aligned with the Eurocontrol European plan and user needs. 17/30 New flight procedures via instruments in the inbound and departure stages Implementation of new inbound, departure and approach procedures (conventional and satellitebased), in order to improve the efficiency of the airport surroundings and guarantee continuity of service at the airports. Aerodrome Environment

19 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.2. Airspace Efficiency Programme EXPECTED BENEFITS environmental Forecast 60,546 tn fuel saved 190,720 tn CO2 saved 5,504,179 nm saved economic M via fuel savings Operations Facilitate flight planning by reorganising the route availability document (RAD) and the aeronautical publication (AIP) 18/30

20 Annex II. Airspace Capacity and Efficiency Plan Performance-based Navigation Programme (PBN) General objectives Expected benefits PBN deployment 19/30

21 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.3. Performance-based Navigation Programme (PBN) GENERAL OBJECTIVES RNAV 5 routes Inbound and departure procedures based on GNSS in terminal areas (RNAV1/RNP1) Approaches based on GNSS (RNP APCH) with vertical guidance (APV) Mandatory use of RNAV 5 en-route Increase in RNP1 large-scale TMA procedures (Madrid, Barcelona and Palma) Rest of TMAs from 6/12/2018 SID/STAR RNAV1 and RNP1 Deployment plan for RNP APCH approaches adapted to the most demanded scenarios by users and the PBN National Plan Alignment with the next European Regulation (PBN IR) on the obligation to have satellite-based manoeuvres in all instrumental runways without procedures or with non-precision procedures Satellite-based Approaches in Palma de Mallorca, Barcelona, and Madrid in compliance with the Pilot Common Project (PCP) Visual thresholds and thresholds with obstacle penetration in the visual phase of the approach (VSS) are not included in the scope of the Plan The concept of Performance-based Navigation (PBN) is an evolution from traditional air navigation based on terrestrial radio aids that takes advantage of the capacity of aircraft navigation systems through the use of satellite navigation (GNSS) 20/30

22 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.3. Performance-based Navigation Programme (PBN) PBN DEPLOYMENT Route RNAV 5 TMA (Common Pilot Project) SID/STAR RNP1 RF (Fixed radio) Altitude restrictions Madrid, Barcelona, and Palma TMA Before 01/01/2024 TMA (Future IR) SID/STAR RNAV1 or RNP1 RF (Fixed radio) Altitude restrictions From 06/12/2018 APP (Common Pilot Project) APP (Future IR) RNP APCH [Navigation minimums LNAV/VNAV)] and as localiser with vertical guide (LPV)]. RNP APCH* [Navigation minimums LNAV/VNAV)] and as localiser with vertical guide (LPV)]. 21/30 Madrid, Barcelona and Palma AD Before 01/01/2024 Runways without ILS (30/01/2020) Runways with ILS (01/01/2023)

23 Annex II. Airspace Capacity and Efficiency Plan Weather Information Improvement Programme General objectives Expected benefits 22/30

24 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.5. Weather information improvement programme GENERAL OBJECTIVES To improve air traffic management in all weather conditions by: Improving AEMET predictability Improving coordination protocols Developing ENAIRE internal measures in collaboration with AESA, AENA and EMA The Programme for the improvement of weather information aims to provide the system with improved tools that will allow to take better operational decisions. 23/30

25 Annex II. Airspace Capacity and Efficiency Plan PCC1. Airspace Capacity and Efficiency Plan PCC1.5. Weather information improvement programme EXPECTED BENEFITS Actions in case of storms Design of storm forecast tool for TMA. Document on adverse severe weather conditions due to storms. Actions document in case of large-scale diversions. Improvement to predictions and information Weather briefing tool for Heads of Operations Room. Improvement of interaction with the forecaster. Presence of the forecaster in the ACC. Improvement of weather presentation on the radar screen. Modification of the geographic range of the weather information products: coverage of critical areas of operation. AEMET: Creation of tools for detecting severe meteorological phenomena in accordance with real ENAIRE needs. 24/30

26 Flight Plan 2020 Appendix III. Technology Modernisation Plan 25/30

27 Appendix III. Technology Modernisation Plan PCC2. Technology Modernisation Plan PCC2.1. Communications Programme khz regulation 8.33 khz channels spacing to reduce radio frequency congestion on the aeronautical band Development of REDAN REDAN V Development of REDAN Functional development Development of the air navigation data network, with the aim of increasing the network's capacity and economic efficiency Data link Multi-frequency data link Centralised Data link solution Development of Data link T/A stations Communication System for Aeronautical Messages CRAMI ATIS and VOLMET systems Updating of CRAMI to meet the technological renewal objectives, adaptation to new international standards, reduction of exploitation costs and implementation of advanced functions (SWIM) Systems renewal Maintenance and renovation of communications links, fibre optic transmission systems and T/A communications systems 26/30

28 Appendix III. Technology Modernisation Plan PCC2. Technology Modernisation Plan PCC2.2. Navigation and Surveillance Programme Renewal of air navigation radio aids network (VOR, ILS) Renewal of air navigation radio aids in accordance with the technological obsolescence, life cycle, and efficiency criteria, streamlining roll-out in accordance with new navigation technologies Mode S implementation Renewal of secondary radar network through the implementation of Mode S technology ADS-B implementation Implementation of ADS-B technology for non-radar and radar environments PBN Plan RNP APCH Renewal of primary radars Renewal of primary radars and performance optimisation of the existing ones through the evolution to digital handling Implementation of satellite navigation systems as a means of facilitating technology for the implementation of Performance-based Navigation (PBN) procedures 27/30

29 Appendix III. Technology Modernisation Plan PCC2. Technology Modernisation Plan PCC2.3. Automation Programme DEVELOPMENT OF AIR TRAFFIC MANAGEMENT SYSTEM V 3. Z5.60 Implementation New Sacta architecture (e3 project and new Data Link operating system (ATN and FANS) and pseudo-runways V 3.Z5.80 Implementation Safety Nets, Digital data link for clearances (D-DCL), Electronic Flight Strips with surface surveillance and implementation of phase II of A-CDM functions V 4.0 Implementation Implementation of MTCD, Mode S and ADS-B information, Electronic Flight Strips for conventional approach and implementation of A-CDM functions phase II V 4.1 itec functions- New Flight Plan (FDP) and New Control Position (CWP) Implementation V 4.2 (Completion of rest of PCP Regulation functions) 28/30

30 Flight Plan 2020 Annex IV. People Development Plan Excellency in Control Programme General objectives 29/30

31 Annex IV. People Development Plan PP1. People Development Plan PP1.3. Excellency in Control Programme The aim of this programme is to place the control service provided by ENAIRE and its professionals amongst the best ones in Europe, applying best internal and external practices to provide solutions in the areas identified for improvement. Areas: - Selection - Training - Authorisation - Procedures - Phraseology - Dynamic management of operations rooms - Tools - Internal communication - Systems - Airspace - Etc. 30/30

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