INTERSCHUTZ. Information for Exhibitors June 2015 Hannover Germany interschutz.de. Ready for the future

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1 INTERSCHUTZ Information for Exhibitors 8 13 June 2015 Hannover Germany interschutz.de Ready for the future

2 Accommodation services & tourist info Hall 24 A38 Jun. 8 - Jun. 12 Jun. 13 Benjamin Wirtz a.m. - 6 p.m Hannover Marketing & Tourismus GmbH 9 a.m p.m hotels@hannover-tourismus.de Advertising ban Airline Exhibitors are not allowed to post or distribute any forms of advertising whatsoever beyond the borders of their rented space. This advertising ban applies in particular to the handing out or posting of flyers, brochures, posters, advertising panels or similar items. Also banned are persons wearing or otherwise displaying advertising, e.g. on sandwich boards or clothing, while circulating beyond the borders of the exhibitor's stand. The ban does not apply to official advertising spaces which can be booked on site, in entrance lobbies (for special promotional purposes) and around the periphery of the grounds.exhibitors interested in on-site advertising options (e.g. shuttle bus ads, ad towers, promotion in lobbies) can reach the Exhibitor Promotion & Services department at: Anke.Robbers@messe.de Sabina.Kroll-Behrens@messe.de See "Lufthansa" Airport shuttle Connections to the fairgrounds (entrance WEST 1) ATMs (cash dispensers) entrance NORD 1 entrance NORD 2 in hall 13/west side 1

3 Audio & video equipment Baggage service / Pre-check-in Fleischhauer TV Communications GmbH tvc@fleischhauer.de Gahrens + Battermann GmbH hannover@gb-rental.com Accessories and adapters (e.g. USB, VGA, DVI, HDMI, KAT 5, power cables, travel plugs and voltage adapters, blank CD-ROMs and DVDs, etc.) Hall 24 A38 Please call in advance to confirm availability: Jun. 6 - Jun. 13 8:30 a.m. - 6 p.m. BFM transports luggage between airport and fairground (entrance WEST 1) and/or accommodation. The possibility for a Pre-Check-In is also offered by BFM (for Lufthansa and Air Berlin). BFM f-dammann@t-online.de entrance WEST 1 The customer's boarding passes are available at: BFM airport Hannover/Langenhagen Terminal C/arrival level Jun. 8 - Jun. 13 8:30 a.m. - 6:30 p.m. Beverage service Messe Gastronomie Hannover GmbH Stand delivery service

4 Caravan parking Car rental catalogue/list of exhibitors Special RV parking on Kronsbergstraße, directly opposite Hall 13 and near the West 1 entrance. Vehicle entry and exit permitted 24 hours a day from 5 June through 15 June. Staff availability for electricity/sanitary hook-up or settlement: daily from 8 a.m. to 7:30 p.m. Please reserve in advance. wohnwagenparkplatz@gfv.messe.de Europcar Autovermietung GmbH Hildesheimer Straße Laatzen / Germany Contact: Mr. Detlef Sisolefsky de.st.hannover-sued@europcar.com Jun. 8 - Jun a.m. - 6 p.m. shopping & food between halls 16 and 17 Every exhibitor can collect a list of exhibitors at the hall inspection of the hall where the exhibitor's stand is located. The exhibitor pass must be presented. The list of exhibtors must be collected the day before the last day of the exhibition at the latest. After that the list of exhibitors can only be collected at the exhibitor service center/asc. Visitors can buy the list of exhibitors at - every entrance to the fairgrounds - every EBi-counter - and at the WLAN-Support, Hall 24 A38 Credit card payment is only possible at the entrances and the WLAN-Support. prices: list of exhibitors INTERSCHUTZ 2015 EUR Catering Cloakrooms and left luggage Compressed air supply Messe Gastronomie Hannover GmbH contact.catering@messe.de Located at all entrances. See "Water connections" 3

5 Conference rooms Construction and dismantling periods Copy shop Courier service... and halls for your event Team meeting room rental Constructin & dismantling Date Time Start of construction June End of construction June 07 6.p.m Show starts June 08 9.a.m. Show ends * June 13 6 p.m. End of dismantling June p.m. open-air-site End of dismantling June * Stands may not be cleared or dismantled before 6 p.m. copy shop Hall 24 A38 Hall 24 A copyshop@messe.de Jun. 8 - Jun. 13 Services offered: - black & white copies up to size A3 - color copies up to size A3 - fax service - printouts from notebooks - laminating up to size A4 - cutting machine for paper - business cards - badges - data transmission via USB Stick TNT Express GmbH 9 a.m. - 6 p.m. sps-hannover@tnt.de Shopping & Food area between halls 16 and Jun. 8 - Jun a.m. - 6 p.m. Cultural events and nightlife 4

6 Customs For each customs clearance invoices in German or English are required in double. There is a customs office on the fairground: Customs office located on the exhibition grounds Poststelle@zah-messe.bfinv.de Europaallee, Administration building Hannover Directory assistance Customs clearance formalities are possible outside these times only if application is made during official opening hours. In such cases a fee will be charged. Disconnection of utilities Dry cleaning, laundry Electricity service Disconnection of utilities prior to the end of the show is not permitted. For safety reasons, only authorized Deutsche Messe staff is permitted to disconnect utility services to stands. You can avoid delays in having the utilities disconnected by making an appointment well in advance. Exhibitors are emphatically warned not to disconnect or shut off supply lines themselves. The exhibitor is liable for any accidents or damage resulting from such action. For contact information, see "Electricity" and "Water connections" See "Laundry, dry cleaning, 24-hour delivery service" Halls and Pavilion P11: Arge Ahlering and Schäfer service@elektro-ahlering.de Halls 14-17, Pavilions P and open-air site: Fleischhauer messe@fleischhauer.de Halls 24-27: Buderus service@buderus-elektrotechnik.de See "Internet Lounge" 5

7 Entrances During the exhibition the following entrances are open: Entrance Supervisor EBi NORD /38981 OST /38998 WEST /38995 WEST /38962 Exhibitor passes Exhibitor Service Center If stand rental charges have been paid by the due date, the appropriate number of passes will be dispatched to exhibitors automatically. See also "Exhibitor Service Center" Whatever you need as an exhibitor, you'll find competent staff to help you here at the Exhibitor Service Center. Stop by or call for assistance with: General information Stand rental/technical issues Telecommunications equipment Cleaning, waste disposal Stand security and traffic control issues Admission tickets, catalogues Catering needs Parking permits Room rentals Hall 13, Gallery Southeast Rooms Jun. 6 - Jun. 13 Jun. 6 Jun. 7 Jun. 8 Jun. 9 - Jun a.m. - 6 p.m. 8 a.m. - 7 p.m. 7:30 a.m. - 6:30 p.m. 8:30 a.m. - 6 p.m. 6

8 First-aid station Florists Entrance West, Glass Hall, next to the hall supervisor's office Jun. 3 - Jun. 16 Doctor on duty: Jun. 8 - Jun. 13 8:30 a.m. - 6:30 p.m. 9 a.m. - 6 p.m. Scheiermann Eventgestaltung GmbH Shooping & Food between Hall 11 und Halle 12 Jun. 6 - Jun a.m. - 6 p.m info@scheiermann.de Flowers and plants Forwarding agencies See "Florists" Agility GmbH Fairs & Events Logistikzentrum Messegelände Hannover Karlsruher Straße 4 ehannover@agilitylogistics.com Kuehne + Nagel (AG & Co.) KG Logistikzentrum Messegelände Hannover Karlsruher Straße 4 exposervice.hannover@kuehne-nagel.com Schenker Deutschland AG Logistikzentrum Messegelände Hannover Karlsruher Straße 10 fairs.hannover@dbschenker.com

9 Furniture rental Grocery items Rental orders can be placed at short notice at the Exhibitor Service Center. In case of complaints or special timing requirements, contact: Deutsche R + S Dienstleistungen GmbH Meats & sausages Stand delivery service Ahrberg Handelsgesellschaft mbh Shopping & Food area between halls 16 and Jun. 8 - Jun a.m. - 6 p.m. Seafood, snacks, restaurant Stand delivery service "Nordsee" Fischspezialitäten GmbH michael.woehler@nordsee.com Shopping & Food area between halls 16 and 17 Jun. 8 - Jun a.m. - 6 p.m. Hall supervisors The hall inspectors operating in your exhibition hall are at your disposal for questions and the organizational processes available. Phone: xx (+ binary hall number, eg 12) Hannover tourist services Hall 24 A Jun. 8 - Jun. 12 Jun a.m. - 6 p.m. 9 a.m p.m. Insurance, claims For insurance coverage and claims, contact: Deutsche Messe Insurance Dept. Messegelände Hannover

10 International Sales Operations Internet Lounge Laundry, dry cleaning, 24-hour delivery service Lost & found During the show: Helmut Knorr Deutsche Messe Administation Building Room , Before and after the show, visit: Internet terminals, ing, printing, burning of CD-ROMs or DVDs. Hall 24 A Jun. 6 - Jun. 13 8:30 a.m. - 6 p.m. Laundry Adoption point in Hall 24, Stand A38 lost property office Hall 24 A Jun. 6 - Jun. 13 8:30 a.m. - 6 p.m. Lost & found items not collected during the show will be handed over to the city of Hannover's lost & found office: lost property office Hannover Herrenstr Hannover Other contact points: üstra lost property office (subway) c/o üstra Reisen Nordmannpassage Hannover lost property office Deutsche Bahn hotline

11 Low Emission Zone permits (for inner-city driving) Lufthansa Moslem worship You can conveniently apply for a "Low Emission Zone" permit (windshield sticker) online at Ticketing, rebooking, refunds, check-in service: Check-in / drop-off at Hannover Airport: Counter Late night check-in for flights operated by Lufthansa at Hannover Airport, Departures Level A: daily 7:30-8:30 p.m. PDA: mobile.lufthansa.com Miles & More: Call Center: See "Religious facilities & services" Motor vehicle traffic See "Vehicle access " Office & computer supplies, prepaid cards Parking Diete-Trenzinger Büroorganisation GmbH Shopping & Food area between halls 16 and Jun. 5 - Jun a.m. - 5 p.m. Jun. 8 - Jun a.m. - 6 p.m. The following ramps and lots are open for parking: For CARS: Nord (North) 1-3, Süd (South) 26-29, West For TRUCKS and DELIVERY VANS > 2.8 tons as well as TRAILERS and CONTAINER BRIDGES : Ost (East) lot on the premises of the Logistikzentrum Karlsruher Straße (logistics center on Karlsruher street). Spaces will be assigned by GfV (Gesellschaft für Verkehrsförderung) staff members. For SMALL DELIVERY VANS (< 2.8 tons): West For BUSSES: Nord (North) 4, West 35 It is not permitted to park any trucks, delivery vans, busses or mobile homes on lots designated for car parking

12 Patent and design infringements Pharmacy Photocopies Photographers Parties to disputes arising from infringement of utility designs, utility models, patents or trademarks should contact the Deutsche Messe, Legal Department The nearest pharmacy is located next to the shopping center KAUFLAND, Karlsruher Str. 8, Laatzen See "Copy shop" For professional photos of your stand, exhibits, or presentations, contact: Foto Meyer www. fotomeyer.com Fotoatelier Fricke Fotografie & Fotodesign Iris Klöpper www. kloepper-fotodesign.de Donnerkeil Mr. Andreas Keudel Please note: Before photographing or filming thrid-party stands or exhibits, you must first obtain explicit consent to do so from the given party. Please also refer to the Technical Regulations of Deutsche Messe under: 11

13 Police Postal address for exhibitors on site Postal services Press Center Press service Police station Messe Europaallee Hannover Company name Name of addressee ("Mr./Ms. xxx") INTERSCHUTZ Hannover Hall... Stand No.... (or "Open-air site...") c/o Deutsche Messe Messegelaende Hannover / Germany Stamps, packages up to 20 kg each Shopping & Food area between halls 16 and 17 in the TNT courier shop Jun. 8 - Jun a.m. - 6 p.m. Hall 17 / west side (opposite to hall 26) Jun. 6 - Jun a.m. - 6:30 p.m. Jun a.m. - 5 p.m. All information about the press-service, see the online: Contact: Ms. Mara Vikmane mara.vikmane@messe.de

14 Priority certificates During the event, our exhibitors enjoy a provisional protection, which must be, however, even initially requested by the exhibitor at the event for their ostentatious industrial designs and trademarks. For their exhibited products at the fair, you can apply during the event priority certificates for industrial designs and trademarks. If you have questions, please contact ask Deutsche Messe legal department Office Building 1, room At the Exhibition Centre Office of Patent Attorneys Office Building 1, room Jun. 8 Jun a.m. - 2 p.m. 10 a.m. - 2 p.m. 13

15 Project management Public transport to the show Hall 13 Westside gallery Director Mr. Bernd Heinold Secretary Ms. Dorothee Bock Project Manager Mr. Jörg-Uwe Strauß Project Manager Ms. Susan Canisius Project Manager Janine Wendt Project Assistent Ms. Ina Görzen Project Assistent Ms. Nicole Schlegelmilch By tram: Hauptbahnhof - Messe Nord: Tram lines 8 and 18 (via stations Kröpke and Aegidientorplatz) Downtown - East Exhibition: Tram lines 6 and 16 (via the stations Kröpke and Veterinary Medicine) Airport - Hannover Hauptbahnhof: S-Bahn line S5 (departure between Terminal B and C)

16 Radio and tv Rail connections Contact: Ms. Andrea Staude Deutsche Bahn AG Info, timetables, fares and tickets: Hall 24 A Jun. 6 - Jun. 13 8:30 a.m. - 6 p.m. Rail transportation Religious facilities & services Removal of goods after the show Muslim worship Prayer room at Hall 17 Jewish worship Synagoge Haeckelstraße 8 info@jg-hannover.de Kosher meals available at the Jewish Community Clubhouse. For reservations, call: For further information, visit: All vehicles will be directed by traffic police on a bus parking lot, where they can be parked free of charge in accordance with the instructions of the traffic folders. Please follow the signs on the truck Driving streets. The intake of the vehicles takes place on the last day from 9 p.m. Because of the provision of trucks and other transport equipment as well as necessary transportation work please contact time before removal beginning with your local Messespedition in conjunction. 15

17 Restaurants and snack bars "Boulevard" self-service restaurant in Hall 12 Jun. 1 - Jun. 16 Please reserve for groups of 15 people. Messe Gastronomie Hannover GmbH Snack & Store. Shoppin & Food between Hall 11 and 12 Jun. 1 - Jun. 17 Room reservations Stand cleaning Stand construction service/ modular stand Stand parties See "Accommodation services & tourist info" See "Waste disposal and stand cleaning" Frank Zwingmann mss@messe.de Nina Lier mss@messe.de Throughout the duration of the show, exhibitors are permitted to hold evening stand parties (after 6 p.m) such as "happy hours", customer receptions and the like. However, if you wish to hold such an event you must first obtain written approval from Deutsche Messe. Please use form "Evening events" form from your services manual in the section "Organization of congresses, conferences and other events" to apply for this. Co-exhibitors should register via their main exhibitor. 16

18 Stand personnel event it AG Pelikanplatz Hannover Agentur für Arbeit (employment office) : Europaallee, Admin. building Hannover Jun. 6 - Jun. 7 Jun. 8 - Jun. 13 Jun a.m p.m. 8 a.m. - 3 p.m. 9 a.m p.m. Stand security Stand set-up and services Survey of exhibitors Deutsche Messe AG Please order this service via OBS Hall 24: Niedersächsische Wach- and Schließgesellschaft mbh Halls 12-13, 25-27, pavilions and open air site: Plural Security GmbH Halls 12,13, 25-27: Mr. Christian Sator christian.sator@messe.de Halls P32 - P35, Open air site: Mr. Andreas Kern andreas.kern@messe.de We will once again be conducting a survey among exhibitors and visitors during the show. Your contribution would be much appreciated. Product Development and Market Research Dept

19 Tableware Dishes, glasses, tableware and coffee makers can be rented from the following company, which delivers everything right to your stand: Stand delivery service Christian Hubensack GmbH Anderter Straße Hannover Taxis Nord 1, West 1 and Technical assistance, standrelated Telecommunications equipment See "Stand set-up and services" For installation, service and installation, please contact the TK Service Center: Construction / dismantling: 08:00 a.m. to 4:30 p.m. Show: 8:00 a.m. to 6:00 p.m. The exhibitor is responsible for his care devices (eg phone, fax or router). The return of the terminals and ancillary equipment after the dismantling quittiert.ihr contact for general questions about telecommunications: Contact: Mr. Jan Bahrenburg Jan.Bahrenburg@messe.de Trade fair newspaper Traffic regulations Travel agency For ad placement matters, contact: Mr. Jürgen Pfister anzeigenverkauf@grassgreenmedia.com Contact: Ms. Christiane Horn redaktion@retter.tv See "Vehicle access" for on-site regulations Flight changes, reservations and schedules, train timetables, hotel reservations BCD Travel Germany GmbH

20 Urban trains & trams Vehicle access See "Public transport to the show" On the last set (07.06) is possible in the entrance of the exhibition center only with the following restriction: Cars, estate cars, mini-vans, cars with trailers, and vans can drive for a deposit of 100 for 3 hours in the area. Trucks have during the construction and dismantling days continue unhindered through all open doors. The exhibition center and the parking lots are private premises, are subject to the German Road Traffic Regulations (RTR) apply. See also the house rules of Deutsche Messe (technical guidelines) under Vehicles for disabled persons Waste disposal and stand cleaning services/stand-construction-technique-and-services/ Chauffeured vehicles are available for disabled persons requiring transportation within the exhibition grounds Halls 02-07, IC, CC: Deutsche R+S Dienstleistungen GmbH & Co. KG Weltausstellungsallee Hannover ausstellerbetreuung@deutsche-rs.de Halls 8-17, 27 and Pavilion P11, P31, P37: PLURAL servicepool GmbH Sankt-Florian-Weg Laatzen messe.hannover-plural@compass-group.de Halls 18-26, open-air site and Pavilions P 32-36: Reinigungswerk Helms GmbH Münchener Straße Laatzen info@helms-messe.de

21 Water connections Halls and Pavilion P 11: Ahrens Sanitärtechnik u. Gasheiz. GmbH messe@ahrens-laatzen.de Halls 24-27, Pavilions P and open-air site: Mildner Sanitär- und Heizungsbau GmbH mildner.gmbh@t-online.de Wheel chairs for disabled persons Please contact: WLAN support internetlounge@messe.de Hall 24 A Jun. 6 - Jun. 13 8:30 a.m. - 6 p.m. Working platforms See "Forwarding agencies" 20

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