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2 Services at the Exhibition Grounds Accommodation services & tourist info Airline Information Center (IC) Benjamin Wirtz Hannover Marketing & Tourismus GmbH See "Lufthansa" Airport shuttle Connections to the fairgrounds (entrance WEST 1) See "Public transport to the show" ATMs (cash dispensers) entrance NORD 1 entrance NORD 2 IC/Information Center in hall 13/west side Baggage service / Pre-check-in 8:30 a.m. - 6:30 p.m. banks Caravan parking The banks are closed for the duration of the exhibition. A night/day safe is not available. Special RV parking on Kronsbergstraße, directly opposite Hall 13 and near the West 1 entrance. Vehicle entry and exit permitted 24 hours a day from 28 May through 4 June. Staff availability for electricity/sanitary hook-up or settlement: daily from 7 a.m. to 7:30 p.m. Please reserve in advance. wohnwagenparkplatz@gfv.messe.de

3 Car rental Church Cigarettes, cigars, tobacco Cloakrooms and left luggage Conference rooms Copy shop Europcar Autovermietung GmbH Hildesheimer Straße Laatzen / Germany Contact: Mr. Boris Teister de.st.hannover-sued@europcar.com shopping & food between halls 16 and 17 See "Religious facilities & services" See "Supermarkets" Located at all entrances. To book rooms for conferences, receptions or other exhibitor events, contact: Ms. Corina Sillmen Corina.Sillmen@messe.de copy shop Information Center/IC, rooms copyshop@messe.de Services offered: - black & white copies up to size A3 - color copies up to size A3 - fax service - printouts from notebooks - laminating up to size A4 - cutting machine for paper - business cards - badges - data transmission via USB Stick 2

4 Courier service TNT Express GmbH Position on hallmap 3 Cultural events and nightlife Directory assistance Dry cleaning, laundry service Entrances See "Laundry, dry cleaning, 24-hour delivery service" See "Internet Lounge" During the exhibition the following entrances are open: Entrance Supervisor EBi NORD /38981 OST /38998 SÜD /38990 SÜD WEST /38995 WEST /38962 First-aid station between Nord 1 (North 1) entrance and Hall Apr May. 4 8 a.m. - 6 p.m. May. 5 May. 6 - May. 9 May. 10 May May a.m p.m. 8 a.m. - 6 p.m. 8 a.m p.m. 8 a.m. - 6 p.m. Doctor on duty: Position on hallmap 13 3

5 Florists Florales Messen & Veranstaltungen May. 4 - May. 10 Das Blumenstudio Shopping & Food area between halls 11 and May. 4 - May. 10 Gärtnerei Laves Gifts Chocolates, pralines Trüffel Güse GmbH Shopping & Food area between halls 11 and Position on hallmap 9 Position on hallmap 5 4

6 Grocery items Meats & sausages Stand delivery service Ahrberg Handelsgesellschaft mbh Seafood, snacks, restaurant Stand delivery service "Nordsee" Fischspezialitäten GmbH Position on hallmap 4 Supermarkets See "Supermarkets" Hannover tourist services Information Center (IC), Room / May. 5 - May. 9 May a.m. - 2 p.m. Hardware & household goods, office & electrical supplies Internet Lounge Jewish worship Laundry, dry cleaning, 24-hour delivery service See "Supermarkets" Internet terminals, ing, printing, burning of CD-ROMs or DVDs. internetlounge@messe.de Information Center (IC), Room May. 3 May. 4 - May. 9 May. 10 See "Religious facilities & services" Wäscherei Jahnke GmbH 10 a.m. - 6 p.m. 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 6 p.m. 5

7 Lost & found lost property office Information Center/IC, room Information Center (IC) May a.m. - 6 p.m. May. 4 - May. 9 May. 10 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 6 p.m. Lost & found items not collected during the show will be handed over to the city of Hannover's lost & found office: lost property office Hannover Herrenstr Hannover Other contact points: üstra lost property office (subway) c/o üstra Reisen Nordmannpassage Hannover lost property office Deutsche Bahn hotline Low Emission Zone permits (for inner-city driving) You can conveniently apply for a "Low Emission Zone" permit (windshield sticker) online at

8 Lufthansa Money exchange Moslem worship Newspapers & magazines Office & computer supplies, photocopiers for rent, prepaid cards Office supplies Ticketing, rebooking, refunds, check-in service: Check-in / drop-off at Hannover Airport: Counter Late night check-in for flights operated by Lufthansa at Hannover Airport, Departures Level A: daily 7:30-8:30 p.m. PDA: mobile.lufthansa.com Miles & More: Call Center: Hannover Central Railway Station ("Hauptbahnhof Hannover") Hannover Airport See "Religious facilities & services" Special orders possible See "Supermarkets" Diete-Trenzinger Büroorganisation GmbH May. 4 - May a.m. - 6 p.m. Position on hallmap 5 Gifts, Office material Shopping & Food area between halls 11 and 12 Apr May a.m. - 6 p.m. Position on hallmap 9 See also "Supermarkets" 7

9 Parking Patent and design infringements Pharmacy Photocopies The following ramps and lots are open for parking: For CARS: Nord (North) 1-5, 7, Süd (South) 26-33, West For TRUCKS and DELIVERY VANS > 2.8 tons as well as TRAILERS and CONTAINER BRIDGES : Ost lot on the premises of the Logistikzentrum Karlsruher Straße (logistics center on Karlsruher street). Spaces will be assigned by GfV (Gesellschaft für Verkehrsförderung) staff members. For SMALL DELIVERY VANS (< 2.8 tons): West 43. For BUSSES: Nord (North) 4, West 35 It is not permitted to park any trucks, delivery vans, busses or mobile homes on lots designated for car parking Parties to disputes arising from infringement of utility designs, utility models, patents or trademarks should contact: Deutsche Messe Administration building 1, Room The nearest pharmacy is located next to the shopping center KAUFLAND, Karlsruher Str. 8, Laatzen See "Copy shop" 8

10 Police ********** EMERGENCY-CALL 110 ********** The fairground office is located: Europaallee, office building 7 at hall Responsible for the fairgrounds: police department Süd Kastanienallee Exhibitors are asked to report all unusual occurrences (theft, burglary, damage to property etc.) immediately to the hall inspections or security-service of the Deutsche Messe. Postal services Prepaid cards Public transport to the show Hauptwache NORD office building 2, foyer Position on hallmap 11 Stamps, packages up to 20 kg each in the TNT courier shop Position on hallmap 3 See "Office & computer supplies, photocopiers for rent, prepaid cards" From the Central Railway Station to the north entrance ("Messe/Nord"): Tram lines 8 and 18 (stations along the way include Kröpcke and Aegidientorplatz) From the city center to the east entrance : Tram lines 6 or 16 to the "Messe/Ost" station (stations along the way include Kröpcke and Tierärztliche Hochschule) From Hannover Airport : Urban train S5 (departure between terminals B and C) to the Central Railway Station (Hauptbahnhof) and follow the instructions above for "From the Central Railway Station..." Timetables : 9

11 Rail connections Deutsche Bahn AG Info, timetables, fares and tickets: Information Center (IC), Room Rail transportation Religious facilities & services Christian worship Protestant service Catholic service Ecumenical Worship Center Prayer room, personal guidance Information Center (IC) Muslim worship Prayer room at Hall 7, south side, facing "Platz der Nationen" Position on hallmap 8 For further information, visit: Room reservations See "Accommodation services & tourist info" 10

12 Supermarkets Supermarket with coffee bar, snacks, backed goods, newspapers, tobaccos, Hardware & household goods, office & electrical supplies Stand delivery service Apr May a.m. - 6 p.m. Position on hallmap 4 Minimarkets Shopping & Food between halls 11 and Apr May a.m. - 6 p.m. Position on hallmap 9 Shopping & Food area at hall 23/north side May. 3 - May a.m. - 6 p.m. Position on hallmap 3 Minimarkets with coffee bar, snacks Shopping & Food area between halls 1 and Shopping & Food area between halls 3 and Supporting events For details please contact: Ms. Anke Vollmann Anke.Vollmann@messe.de or visit 11

13 Survey of exhibitors We will once again be conducting a survey among exhibitors and visitors during the show. Your contribution would be much appreciated. Product Development and Market Research Dept. For further information kindly contact: Siri Lempio office building 1, room Taxi stands Travel agency Flight changes, reservations and schedules, train timetables, hotel reservations BCD Travel Germany GmbH Urban trains & trams VDMA Vehicles for disabled persons See "Public transport to the show" VDMA Holzbearbeitungsmaschinen See "Exhibition office" Chauffeured vehicles are available for disabled persons requiring transportation within the exhibition grounds WLAN support internetlounge@messe.de Information Center (IC), Room May. 3 May. 4 - May. 9 May a.m. - 6 p.m. 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 6 p.m. 12

14 Exhibition program 2013 Forestry (Open-air site/fg, Pavilions 32, 33, 34, 35) Machinery, equipment, tools and accessories Transport, storage systems and logistics Information systems Special presentations Eingang Entrance Informations-Centrum Information Center Convention Center Haus der Nationen House of Nations Presse-Centrum Press Center Radio TV-Centrum Radio TV Center Tagungsräume Conference Rooms Sanitätsstelle Medical Service Parkplatz Parking Stadtbahn Tram Bahnhof/Railway Station Hannover Messe/Laatzen Information (EBi) Sawmill technology (Hall 27) Machinery and plant for the production of sawn timber Measuring and optimization systems for roundwood yards and sawmills Wood materials and veneer production (Hall 27) Machinery, plant and accessories for the production of wood-based materials and veneers Solid wood working (Halls 12, 13) Machinery and plant for solid wood working Drying systems for sawn timber Machinery and plant for the production and maintenance of machine tools Furniture industry (Halls 16, 17, 25, 26) Machinery, plant and facilities for industrial furniture production Automation systems Lightweight Construction Special presentations Industrial surface treatment technology (Halls 16, 17) Handwerk, Holz & mehr Wood crafts Joinery trades Carpentry trades Engineered wood, accessories, services (Halls 11, 12, 14, 15) Machinery, equipment and accessories for joiners and cabinet makers Machinery, equipment and accessories for timber construction and carpentry Timber construction Wood materials Wood Trading Interior finishing/remodelling Furniture production Technical applications for wood Special presentations Bioenergy from wood (Hall 13, Open air site/fg, Pavilions 32, 33, 34, 35) Waste wood utilization and energy generation Special presentations 11/2012 Modifications reserved en

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