Information for exhibitors

Transcription

1 Information for exhibitors 25 th International Sheet Metal Working Technology Exhibition October 2018 Hanover

2 Table of contents Accommodation... 1 Advertising ban...1 Airline...1 Airport shuttle... 2 ATM / Cash points...2 Audio and video equipment...2 Bank/foreign exchange...3 Beverage service...3 Business cards... 3 Car rental...4 Catering... 4 Cigarettes, cigars, tobacco...4 Cloakrooms and left luggage...4 Complimentary admission tickets... 5 Compressed air... 5 Conference rooms... 5 Construction and dismantling... 5 Copy shop... 5 Courier service... 5 Crockery, china, cutlery, glasses...6 Cultural events and nightlife...6 Customs office on the fairground... 6 Directory and general assistance... 6 Disconnection of utility services... 6 Dry cleaning/laundry...6 Electricity service...6 Emission Zone Permits (windscreen stickers)... 7 Entry to the Exhibition... 7 Environmental zone...7 Evening events...7 Exhibition organisers... 7 Exhibitor & visitor survey...7 Exhibitor directory...7 Exhibitor passes... 8 Exhibitors' Networking Party...8 Exhibitor Service Center...9 Fax service... 9 Fire brigade... 9 First-aid station...10 Florists Food, snacks Forwarding agents...11 Furniture for hire, kitchen equipment, floor coverings Hall inspectors...12 Insurance cover, claims...12 Internet...12 Internet lounge...12 Jewish worship Launderette/dry cleaning Lecture facilities and meeting rooms Lettering Service Last Minute...13 Listing in the electronic visitor information system during the event Lost property office...14 Lufthansa Luggage service/early check-in...15 Mack Brooks Show Management, Technical Organisers...15 Media Shop Muslim worship...16 Office supplies...16 Opening hours for visitors Parking for caravans and mobile homes Parking for cars, vans, lorries, trailers, buses and semi-trailers Patent protection, Priority certificates Pharmacy...18 Photo Reportage/ Pro Photo Service Plants...19 Police Postal address for exhibitors on site...20 Press boxes...20 Press Center...20 Press Conferences Press passes...20 Press service...21 Public transport to the show...21 Rail connections Rail transportation Removal of goods after the show...22 Restaurants on the exhibition grounds Room reservation, Service & Tourist info Service Center...24 Shop for EuroBLECH Stand cleaning...24 Stand design and technical services Stand parties Stand personnel Stand security...26 Taxi stands Technical assistance for stands Telecommunications...27 Tourist information...27 Traffic...27 Urban trains & trams Vehicle access...28 Vehicles for disabled persons Visitor information system (EBi) Waste disposal and stand cleaning...29 Water connections...29 WLAN support Working hours Working platforms...30

3 Accommodation Advertising ban See "Room reservation, Service & Tourist info" The distribution of leaflets and promotional material, as well as any other promotional activities, shall be confined to the stand area and are not permitted elsewhere in the halls or exhibition grounds. Only relevant and booked EuroBLECH 2018 Sponsorship offered by the Organisers shall remain the exception. Publicity shall be confined to promotion of exhibited goods and shall not be in breach of statutory regulations or good taste including but not limited to objectification, degradation, harassment or nudity of any person, nor shall it be of an ideological or political nature. The Organisers reserve the right to prohibit the display or distribution of advertising matter that could give rise to offence and to confiscate the supplies thereof for the duration of the event. Advertising measures containing third-party advertising or references to sub-contractors, customers and other companies are not permitted. Optical, mobile and acoustic publicity aids are permitted, provided they do not disturb neighbouring exhibitors or render inaudible the public address system in the halls. The use of audio visual equipment, amplifiers, etc. and/or live performances by exhibitors at their stands is restricted and details are given in the Exhibition Regulations. In all cases, exhibitors are themselves responsible for obtaining, at their own expense, the relevant permits in terms of copyright licences and/or performance approval from the respective authorities or institutions. The Organisers accept no responsibility in this respect nor any liability which may arise from an exhibitor's failure to obtain clearance. Exhibitors interested in on-site advertising options (e.g. shuttle bus ads, ad towers, etc.) can contact the Exhibitor Promotion & Service department: Ms Anke Robbers Ms Sanja Silovic Airline See also "Lufthansa" 1

4 Airport shuttle ATM / Cash points Audio and video equipment From Hannover Airport: arrivals level C From exhibition grounds: West 1 entrance One-way fare: 10 See also "Public transport to the show" Entrance NORD 1 Entrance SÜD 1 Hall 12/westside SPIE Fleischhauer GmbH Oldenburger Allee Hannover tvc@h.fleischhauer.de Gahrens + Battermann GmbH Max-von-Laue-Straße Hemmingen hannover@gb-rental.com standorte/niederlassung-hannover.html Accessories and adapters (e.g. USB, VGA, DVI, HDMI, KAT 5, power cables, travel plugs and voltage adapters, etc.) are available at the Mediashop Convention Center (CC), arkades room 234 Please call in advance to confirm availability: Oct p.m. - 6 p.m. Oct Oct. 27 8:30 a.m. - 6 p.m. 2

5 Bank/foreign exchange ReiseBank AG Hannover Main Station Ernst-August-Platz Hannover Germany Opening Hours: Mon - Sat: 8 a.m p.m. Sun: 9 a.m p.m. Beverage service Beverage Service: Beverages, snacks and disposable items are delivered directly to the exhibition stand. Messe Gastronomie Hannover Messe Gastronomie Hannover GmbH Business cards See "Copy shop" 3

6 Car rental Sixt Autovermietung Karlsruher Str Laatzen Oct Oct. 26 Oct Oct kundenbetreuung@sixt.com 6:30 a.m. - 7 p.m. 8 a.m p.m. Europcar Autovermietung GmbH Büro Hannover-Laatzen Hildesheimer Str Laatzen Oct Oct a.m. - 6 p.m. Oct. 27 Oct a.m p.m. 9 a.m a.m. Enterprise Autovermietung Hildesheimer Str Laatzen Oct Oct. 26 Oct a.m. - 8 p.m. 8 a.m. - 2 p.m Catering Cigarettes, cigars, tobacco Cloakrooms and left luggage All car rentals also rent trucks. Delivery at the exhibition stand without additional delivery costs. Messe Gastronomie Hannover GmbH contact.catering@messe.de See "Office supplies" Wardrobes and luggage storage can be found in the immediate vicinity of the open input. Entrance NORD 1, OST 3, SÜD 1, WEST 1 and WEST 2 4

7 Complimentary admission tickets Compressed air Complimentary admission tickets are available in printed format and as etickets. Please place your order via our online Service Shop under "Complimentary Tickets". Complimentary tickets are only valid for entry once they have been activated online. We recommend that you inform your guests about the need for online activation when sending them their tickets or eticket codes. Please place your order online via Shop (under "Technical services & Logistic"). Conference rooms Construction and dismantling Interested in staging a special event, such as a press conference, meeting, reception, or an evening function during the exhibition? You will find just the right space in our attractive Convention Center (CC) with rooms designed for groups from 16 to 1,300. For details and reservations: conferencerooms@messe.de Stand construction The exhibition halls will be open for stand construction as of 7 a.m. from 11 October. Stands must be ready and complete with all registered exhibits by 6 p.m. on 22 October. Stand dismantling Stands may not be dismantled, even partially, before the official conclusion of the exhibition at 6 p.m. on 26 October. Vehicles will be allowed to enter the exhibition halls from 9 p.m. Stand dismantling and the clearing of display areas must be completed by 6 p.m. on 31 October. Copy shop Courier service Photocopies, business cards, fax service, digital printing Convention Center (CC), arcades, room copyshop@messe.de Oct Oct. 26 See "Forwarding agents" 9 a.m. - 6 p.m. 5

8 Crockery, china, cutlery, glasses Glasses, crockery and cutlery can be ordered via the form "Mietgeschirr / Equipment". Messe Gastronmie Hannover GmbH Cultural events and nightlife Customs office on the fairground Directory and general assistance Disconnection of utility services Zollamt Messe Europaallee, Admin. building Hannover / Germany poststelle@zah-messe.bfinv.de Oct Oct. 25 Oct :15 a.m. - 4 p.m. 7:15 a.m. - 3 p.m. Disconnection of utilities prior to the end of the show is not permitted. For safety reasons, only authorised Deutsche Messe staff are permitted to disconnect utility services to stands. You can avoid delays in having the utilities disconnected by making an appointment well in advance. Exhibitors are emphatically warned not to disconnect or shut off supply lines themselves. The exhibitor is liable for any accidents or damage resulting from such action. Dry cleaning/laundry See "Launderette/dry cleaning" Electricity Halls und 27 SPIE Fleischhauer GmbH messe@fleischhauer.de service See "Internet lounge" 6

9 Emission Zone Permits (windscreen stickers) Entry to the Exhibition Hannover has established an official "Emission Zone" roughly defined by the expressways (Schnellwege) encircling the city centre. The Emission Zone is indicated by signs reading "Umweltzone". Only vehicles which meet certain minimum requirements are permitted to enter the Emission Zone. To demonstrate compliance, an official permit (disc-shaped sticker) must be displayed on every vehicle's windscreen. Official permits can be ordered direct from TÜV NORD via their website The Organisers reserve the right to refuse entrance to either Exhibitors and / or Visitors. This also applies when providing access to the Exhibition may be in breach of national or international trade embargos and / or economic sanctions. The decision of the Organisers is final in all situations, and the Organisers accept no responsibility for any costs and / or liabilities incurred as a result of refused admittance. Environmental zone Evening events Exhibition organisers Exhibitor & visitor survey See "Emission Zone Permits (windscreen stickers)" See "Stand parties" See "Mack Brooks Show Management, Technical Organisers" As at preceding events, both exhibitors and visitors will be surveyed during the exhibition. Exhibitors will be asked about their objectives and the success of their participation, while visitors will be questioned to determine their professional background and how they rate the exhibition. Surveys are conducted by the following department: Deutsche Messe Product Development & Market Research Exhibitor directory Exhibitors are entitled to a complimentary copy of the exhibition catalogue upon presentation of their exhibitor pass. You can pick up your catalogue at the hall inspector's office starting two days before the exhibition until the nextto-last day of the event. 7

10 Exhibitor passes If stand fees have been paid by the due date, the appropriate number of exhibitor passes allotted for the confirmed stand area will be dispatched to the exhibitors automatically. Therefore, please ensure that the invoices sent to you are paid promptly. A valid exhibitor pass is required for admission to the grounds during the exhibition. In the event that you cancel your participation, the passes become invalid and you are requested to return them. Exhibitors' Networking Party Please see the conditions for orders and payment in our shop system under "Exhibitor passes". From the you can pick up the exhibitor passes in the Exhibition Service Center (ASC) in hall 13 / gallery (west side) against presentation of a written legitimation of your house, provided that no shipping or additional ID cards are traded. Oct. 25 from 6 p.m. : Munich Hall (behind Hall 3) Admission is by invitation only. Exhibitors will be notified in advance about how to order tickets. From 19 October you will be able to collect your tickets from your corresponding hall inspector's office on presentation of your exhibitor pass. 8

11 Exhibitor Service Center Whatever you need as an exhibitor, you'll find competent Deutsche Messe staff to help you at the Exhibitor Service Center. Stop by or call for assistance with: - Stand construction, stand technology and equipment - Communication technology - cleaning, waste disposal - Stand security - Exhibitor passes, trade visitor tickets, catalogues - Parking passes - Tickets exhibitor evening Hall 13, gallery west side room: Oct. 21 Oct. 22 Oct. 23 Oct Oct. 25 Oct. 26 Exhibitor passes, complimentary tickets: Parking permits: Stand rental, technical issues: General inquiries: a.m. - 6 p.m. 8 a.m. - 7 p.m. 7:30 a.m. - 6 p.m. 8:30 a.m. - 6 p.m. 8:30 a.m. - 3 p.m. Fax service See "Copy shop" Fire brigade Emergencies: Wache Nord North-West corner hall

12 First-aid station Emergency number: between entrance NORD 1 and hall 19 Oct Oct a.m. - 6:30 p.m. Oct Oct A doctor is not on site. 9 a.m. - 7 p.m. Florists scheiermann eventgestaltung gmbh Shopping & Food between hall 11 and 12 Oct Oct a.m. - 6 p.m. Oct Oct a.m. - 4 p.m info@scheiermann.de Food, snacks Gramann Landschlachterei GmbH Shopping & Food area between halls 16 and 17 Oct Oct a.m. - 4 p.m. Oct Oct. 26 Oct a.m. - 6 p.m. 9 a.m. - 4 p.m. NORDSEE GmbH Shopping & Food Halle 16/17 Oct Oct a.m. - 6 p.m. 10

13 Forwarding agents Kuehne + Nagel (AG & Co.) KG KN Expo & Event Logistics Logistikzentrum (logistics center) Karlsruher Straße Laatzen / Germany exposervice.hannover@kuehne-nagel.com Shopping & Food area between halls 16 and 17 in Service Point of Haulage Oct Oct. 25 8:30 a.m. - 6 p.m. Oct. 26 Schenker Deutschland AG Logistikzentrum (logistics center) Karlsruher Straße Hannover / Germany fairs.hannover@dbschenker.com 8:30 a.m. - 8 p.m. Shopping & Food area between halls 16 and 17 in Service Point of Haulage Oct Oct. 25 Oct. 26 8:30 a.m. - 6 p.m. 8:30 a.m. - 8 p.m. Furniture for hire, kitchen equipment, floor coverings Furniture, kitchen equipment and floor coverings may be ordered via Shop (see "Fittings for your tradeshow stand") or by contacting: Deutsche R+S Dienstleistungen GmbH & Co. KG mietmoebel@deutsche-rs.de 11

14 Hall inspectors Every hall has a hall inspector's office with experienced staff to answer all your questions and help you solve problems or locate the right person at Deutsche Messe to provide further assistance your hall's number (e.g. 02) Convention Center (CC) Insurance cover, claims In accordance with our Conditions for Participation, no liability of any kind will be accepted for damage to or theft of exhibitors' property. We therefore recommend that exhibitors arrange for complete insurance cover and adequate security for their stands by placing an order via Shop under "Staff and general services". Any exhibitors who have not yet submitted an application for insurance cover are reminded that it is in their own best interests to do so without delay. Claims should be addressed to: VGH Versicherungen Schiffgraben Hannover / Germany or to: Deutsche Messe Legal Department Messegelände Admin. building 1, Room Hannover / Germany Internet Internet lounge For the most current information during EuroBLECH, visit Internet access at dedicated terminals, plus the following services: , printing internetlounge@messe.de Convention Center, arcades, room 234 Oct p.m. - 6 p.m. Oct Oct. 26 8:30 a.m. - 6 p.m. 12

15 Jewish worship Synagogue Haeckelstraße Hannover Germany info@jg-hannover.de Kosher meals available at the Jewish Community Clubhouse; for reservations call: Launderette/dry cleaning Lecture facilities and meeting rooms Lettering Service Last Minute Laundry-Point Convention Center (CC), CC-arcades Room Oct p.m. - 6 p.m. Oct Oct. 26 See "Conference rooms" 8:30 a.m. - 6 p.m. KÖNEKE WERBUNG Shopping & Food between hall 16 and 17 Oct Oct a.m. - 6 p.m Listing in the electronic visitor information system during the event The booking of additional product group entries, as well as new co-exhibitor applications (registration by the main exhibitor), can only be made during the event at the organisers' office (hall 13 gallery, room 243). Co-exhibitor applications require the submission of the official registration form signed by the main exhibitor, which is available within the exhibitor zone on the EuroBLECH website, as well as from the organisers. Late co-exhibitors can also book product group entries through the event organisers. Show Management Hall 13 gallery level (west side) Oct Oct a.m. - 6 p.m

16 Lost property office Can be handed into the Media shop / Internet lounge Convention Center (CC), arcades, room 234 Oct p.m. - 6 p.m. Oct Oct. 26 8:30 a.m. - 6 p.m Other contact points: üstra lost property office (subway) c/o üstra Reisen Nordmannpassage Hannover lost property office Deutsche Bahn hotline Lost & found items not collected during the show will be handed over to the city of Hannover's lost & found office: lost property office Hannover Herrenstr Hannover Lufthansa Ticketing, rebooking, refunds, check-in service: Late night check-in for flights operated by Lufthansa at Hannover Airport, Departures Level A: daily 7:00 AM - 8:30 PM Miles & More: Call Center: Check-in / Drop-off at Hannover Airport: Counter

17 Luggage service/early checkin Advance booking: BFM Incoming & Traveller Services GmbH Entrance WEST 1 (Hall 13) Hannover Airport Mack Brooks Show Management, Technical Organisers Arrivals level C Mack Brooks Exhibitions Ltd Exhibition grounds Hall 13, gallery level (west side) Hannover / Germany Show management Technical organisers Media Shop Convention Center (CC), arkades room 234 Oct p.m. - 6 p.m. Oct Oct. 26 8:30 a.m. - 6 p.m The following additional services are available: top up prepaid-cards SIM cards mobile phone recharge station CD/DVD burning print support sale of IT accessories 15

18 Muslim worship Office supplies Prayer room at Hall 7, south side, facing "Platz der Nationen" For more details on religious facilities in Hannover, visit (German website) Diete-Trenzinger Büroorganisation GmbH Shopping & Food area between halls 16 and 17 Oct Oct a.m. - 6 p.m. Oct Oct a.m. - 6 p.m info@diete-trenzinger.de Opening hours for visitors Oct Oct a.m. - 6 p.m. Parking for caravans and mobile homes Car parks may not be used by caravans or mobile homes. A special park for these vehicles is available in the Kronsbergstraße opposite hall 13. Applications for bays are to be made to Parking Administration. Electrical and water connections, sanitary containers are available. Reservations required. The place is managed by the wohnwagenplatz@gfv.messe.de 16

19 Parking for cars, vans, lorries, trailers, buses and semitrailers The parking facilities are operated by: Gesellschaft für Verkehrsförderung mbh (GfV) Messegelände Europaallee / Bürohaus Hannover GERMANY Süd (south) 26-27, Süd (south) 30-33, West Cars with trailers & vans: West Lorries (long-term parking): Ost (east) Buses: West 35 The parking of lorries is subject to the following regulations: During the stand construction period (17-19 and 22 October) and the dismantling period (29 October), the West 45 car park will serve as the lorry entry point and overflow lorry car park. On 20 October the logistic center (Karlsruher Str.) is entry point for lorries. Long-term parking can be found at Ost (East) Parking of lorries in car parking bays during the exhibition is prohibited. All exhibitors are kindly requested to inform their subcontractors (haulage companies and/or stand builders) about this parking regulation. Parking bays for lorries are signposted clearly by Parking Administration (GfV). 17

20 Patent protection, Priority certificates For products displayed at the event, exhibitors can apply during the show for a Priority Certificate for registered designs, utility models and trademarks. The exhibitor then has the opportunity to apply for certain Intellectual Property Rights within 6 months after the show. The issue date of the Priority Certificate will be accepted as the application date by the German Patent and Trademark Office, thus ensuring a time lead over counterfeiters. Please note that in Germany, Priority Certificates do not apply to patent applications. Priority certificates can only be issued during the exhibition by the patent solicitor's office. For further details, contact: Legal Department of Deutsche Messe Admin. Building 1, Room On-site office of Patent Solicitors during the exhibition: Pharmacy Admin. Building 1, Room Oct. 23 Oct a.m. - 2 p.m. 10 a.m. - 2 p.m. Applications received once the exhibition is finished will not be processed, as proper verification is no longer possible. The nearest pharmacy is located next to the shopping center KAUFLAND, Karlsruher Str. 9, Laatzen (Opening hours: Monday to Saturday from 9 a.m. - 7 p.m.). Delivery service

21 Photo Reportage/ Pro Photo Service Photovision - DH info@photovision-dh.de Please kindly note that: Anyone wishing to produce videos for television features, new media productions and photographs of stands - exhibits in particular - even for private purposes, must first obtain the express consent of the exhibitor involved. In advance written permission from the organizer must also be obtained to make any television, video and new media production for commercial purposes. Advertise your presence effectively even after the event, with expressive pictures of your products imprinted in the minds of your customers. Simply book our new service "Picture Gallery" using Shop. The Picture Gallery (1 hour duration) consists of eight (8) professionally shot motifs of your tradeshow appearance, e.g. your exhibition stand, your products and your crew. Plants Police See "Florists" Emergency number: During the exhibition, police reports should be filed to the constabulary and criminal investigation officials at: Police station "Messe" Europaallee, Admin. building 7, outside hall Hannover / Germany If at any time the station is not staffed, reports should be filed at: Police inspection Süd (south) Kastanienallee Exhibitors are requested to immediately report any incidents of theft, burglary or property damage to the appropriate hall inspector's office, or, if not staffed, to: Security Desk Deutsche Messe Entrance Nord (north) or

22 Postal address for exhibitors on site Press boxes Company name Name of addressee ("Mr./Ms. xxx") EuroBLECH 2018 Hall... Stand... c/o Deutsche Messe Messegelände Hannover GERMANY In the on-site Press Centre exhibitors have the option to book a press box in order to display their press material. The order form as well as further information is available in the EuroBLECH Exhibitor Zone: Exhibitor Zone press@mackbrooks.co.uk Press Center Convention Center (CC) 1st Floor, Room Oct Oct. 25 Oct a.m. - 6:30 p.m. 8 a.m. - 3 p.m. Press Conferences The Press Office offers support for scheduling your press conferences and booking conference rooms. Please inform the Press Office of your planned press conferences, also on your stand. Press passes To request in advance of accreditation/ or on-site in the Press Center, 1st floor and at entrance West 1 20

23 Press service Public transport to the show Your contacts before and after the show: Mack Brooks Exhibitions Ltd Ms Susanne Neuner Ms Melanie Kaufmann Ms Julia Braun Romeland House Romeland Hill St Albans Herts AL3 4ET United Kingdom During the show: Press Center (Convention Center), 1st floor, Room From the Central Railway Station (Hauptbahnhof) or city centre, take tram lines 8 or 18 to the "Messe Nord" terminus. A shuttle bus will transport you from there to the halls. Tram line 6 takes you from to city centre to the Messe Ost station. From Hannover Airport take the urban rail link (S-Bahn) to the Central Railway Station (Hauptbahnhof) and transfer to any train stopping at the " Hannover Messe/Laatzen" station. From there, take the skywalk to the West 1 entrance. Alternatively, take the airport shuttle departing from arrivals level C for the West 1 entrance. 21

24 Rail connections During the exhibition certain northbound and southbound trains stop at "Hannover Messe/Laatzen" railway station. From there, a skywalk takes you directly to the West 1 entrance. You can also take a train to the Central Railway Station (Hauptbahnhof) and transfer to tram lines 8 or 18, which provide frequent service to the exhibition centre ("Messe/Nord" terminal). For tickets, rates and timetables: Deutsche Bahn offers special train fares for trade fair visitors. Book online: quote the codeword "EuroBLECH". Info, timetables, fares at all EBi info counters. Convention Center (CC), arcades, Room Rail transportation Removal of goods after the show Transport vehicles will be granted entry to the exhibition grounds as of 9 p.m. on the final day of the show. Removal vehicles will be directed by traffic wardens to a specified marshalling area for interim parking, subject to a charge. Signs marked "LKW" (German abbreviation for "trucks") are posted along all approach routes, showing drivers where to go. Please contact your own haulage contractor well in advance of the dismantling date to arrange for the removal work and the supply of fork lifts and other transport equipment. 22

25 Restaurants on the exhibition grounds If you are planning a reception, lunch, or would like to reserve a table for groups of 12 or more, please contact Messe Gastronomie before the exhibition to make the necessary arrangements: Messe Gastronomie Hannover GmbH Messegelände Hannover / Germany Opened restaurants during the exhibition Hall 11 "Bauernstube" (northeast corner) "Bistro H 11" (self-service) with Asia Snack (northwest corner) Hall 12 "Boulevard" (self-service) (northeast corner) Hall 13 "Brasserie" (northeast corner) "Globus" (self-service) (northwest corner) Hall 14 "Pizza Italia" (southeast corner) Hall 15 "Vita-World" (westside) "Osteria" Café & Restaurant (northeast corner) Hall 17 "Berlin" (eastside) Hall 27 "Crossover" (northeast corner) "Bistro H 27" (self-service) (northwest corner) Convention Center "Cosmopolitan" tower restaurant Oct 22 to Oct 26 08:00 AM-04:00 PM Press Center (first floor of Convention Center) "Presse-Treff" (for journalists only) Restaurants for stand construction and dismantling personnel: Hall 12 (northeast corner) "Boulevard" (self service) Oct Oct a.m. - 4 p.m. Pizza Italia Oct Oct. 22 Halle 11 (Übergang Halle 12) Snack & Store Halle 11 Oct Oct a.m. - 4 p.m. 10 a.m. - 5 p.m. Convention Center tower restaurant "Cosmopolitan" Oct Oct a.m. - 4 p.m. 23

26 Room reservation, Service & Tourist info Service Center During the construction and dismantling periods, a number of snack bars will also be open on the grounds (see "Food, Snacks"). Please book via Shop under "Accommodation" or contact: Hannover Marketing & Tourismus GmbH (HMTG) Vahrenwalderstr Hannover / Germany hotels@hannover-tourismus.de Booking upon arrival: Convention Center (CC), CC Arcades, Room 233 Oct p.m. - 6:30 p.m. Oct Oct. 25 Oct. 26 Convention Center (CC), CC-arcades copyshop digital printing service fax service photocopies internet-lounge business cards WLAN support room reservations 9:30 a.m. - 6:30 p.m. 9:30 a.m. - 2 p.m. Shop for EuroBLECH 2018 You can use our convenient online system to order the services you need. For further details please visit or call the Shop hotline shop@messe.de Stand cleaning See "Waste disposal and stand cleaning" 24

27 Stand design and technical services Stand parties Stand personnel For assistance with the stand design or technical services, contact: for halls 11 (Pav.) and 12: Mr Christian Sator for halls 14-17: Mr. Tim Langer for halls 13 and 27: Mr Christian Gründer Stand parties can take place during official exhibition opening hours, if the relevant policies are respected. Evening events must be applied via Shop for at Deutsche Messe: Ms Stefanie Kondla event it AG

28 Stand security Deutsche Messe provides general security in the halls. If, however, exhibitors wish to have their stands guarded at night, they should submit a request to Deutsche Messe via Shop under "Staff & general services". Contact: Mr Torben Missun Deutsche Messe Administration building 2, Room torben.missun@messe.de Deutsche Messe works together with the following security partner: Plural servicepool GmbH Sankt-Florian-Weg Laatzen / Germany You may request permission in writing from Deutsche Messe to use your own staff as guards. Third-party security firms are not permitted. Taxi stands At entrances WEST 1, WEST 2, SÜD 1 and NORD Technical assistance for stands See "Stand design and technical services" 26

29 Telecommunications For activation of confirmed telephone lines, technical problems or disconnection and return of equipment please call: Build-up/Break down: 8 am - 5 pm Event: 8 am - 6:30 pm The operation of a self-installed WLAN is only permitted in compliance with the associated guidelines. Please refer to the technical guidelines, point , and / or speak the u.g. Contact directly to. The exhibitor is liable for the end devices provided to him (eg telephone, fax, router). The return of the terminals and additional equipment will be acknowledged after disassembly. Your contact for general questions about telecommunications: Mr. Jan Bahrenburg jan.bahrenburg@messe.de Tourist information Traffic Urban trains & trams See "Room reservation, Service & Tourist info"... on the fair ground, see "Vehicle access" See "Public transport to the show" 27

30 Vehicle access Construction period (11 October - 22 October 2018): Generally during the construction period all traffic may pass freely without access permit. Exception: The fairgrounds will be closed to all traffic on 19 and 22 October Cars, station wagons, vans and cars with trailers up to 2.8 tons will be admitted to the grounds for a maximum of three hours in exchange for a deposit of EUR at the entrances SÜD 1, SÜD 2 and WEST 1. A short-term access permit valid for this time will be issued. Trucks with a permissible maximum weight from 2.8 tons up may pass freely through the open gates SÜD 1, SÜD 2 und WEST 1 until 22 October During the exhibition (23 October - 26 October 2018): During the running exhibition the fairgrounds are generally closed to all kinds of vehicles. In emergency cases, permission to the grounds is given to passenger cars in exchange for a deposit of EUR at the clearing gate WEST 1. Trucks will only be admitted to the grounds before 9 a.m. and after 6 p.m. with a special permission. Last day of exhibition (26 October 2016): The grounds are generally closed to all traffic until 9 p.m., except for empties deliveries by authorised forwarding agents of the Deutsche Messe. Collecting parking lot for trucks will be at Ost All gates are open for all kind of traffic from appr. 9 p.m. on. Official regulations prohibit the presence of motor vehicles on the grounds during the fair. The Deutsche Messe reserves the right to tow away at the owner's expense any vehicle found on the grounds without a valid permission. On the fairgrounds, the German Road Traffic Regulations (StVO) apply. Drivers must give way to the right. A maximum speed of 20 km/h must be strictly observed. (See also Deutsche Messe's Technical Regulations under point 4.) Dismantling period (27 October - 01 October 2018): On all dismantling days the grounds are generally opened to all traffic. 28

31 Vehicles for disabled persons Visitor information system (EBi) Waste disposal and stand cleaning Chauffeured vehicles are available for disabled persons requiring transportation within the exhibition grounds "EBi" is the German abbreviation for our special free-ofcharge electronic information system with terminals set up at various locations around the exhibition grounds, to serve the needs of visitors and exhibitors. Trained staff are on hand to assist you with information on exhibitors or products of interest, or to quickly look up anything you or your visitors wish to find out about the exhibition - in English or German. EBi terminals are located at the entrances NORD 1, OST 3, WEST 1, WEST 2 and SÜD 1, in all halls and in the Press Center. As an exhibitor, it is your responsibility to arrange for cleaning and waste disposal at your stand. The following cleaning and disposal firms are authorised by Deutsche Messe: Halls and 27: PLURAL Servicepool GmbH messe.hannover-plural@compass-group.de Convention Center (CC): Deutsche R+S Dienstleistungen GmbH & Co. KG ausstellerbetreuung@deutsche-rs.de Water connections All halls Arbeitsgemeinschaft Sanitärservice Gbr messe@service-sanitaer.de Please place your order online via Shop (under "Technical services & logistics"). WLAN support Convention Center, arcades, Room internetlounge@messe.de Oct. 21 Oct Oct p.m. - 6 p.m. 8:30 a.m. - 6 p.m. 29

32 Working hours By law, the maximum working period is limited to 10 hours/ day. This also applies to construction and dismantling periods. For further details, or to apply for special exemptions, please contact the Hannover Labour Inspectorate: Staatliches Gewerbeaufsichtsamt Hannover Am Listholze Hannover / Germany If your company has a registered office in Germany, that office can also obtain work permits by applying to the relevant state authority. No special work permit is required for tradeshow work on Sundays or public holidays. Working platforms See "Forwarding agents" 30

33 Mack Brooks Exhibitions Messeleitung/Organiser Parkplatzverwaltung Car park admin. office Ladestelle für e-fahrzeuge evehicle charging station Fahrscheine DB-Tickets Presse-Centrum Press Center Gebetsraum für Muslime Muslim Worship Deutsche Messe Verwaltung/Administration Parkplatz (PKW) Parking (Cars) Bahnhof/Railway Station Hannover Messe/Laatzen Gepäck-/Baggage Pre-Check-In & Transfer Copy Shop EC-Geldautomat EC-Cash dispensing machine Eingang Entrance Informations-Centrum Information Center Parkplatz (Bus) Parking (Bus) Parkplatz (LKW) Parking (Lorries) S-Bahn Light rail Stadtbahn Tram Garderobe Cloakroom Restaurant Zimmervermittlung Accommodation Service Polizei Police Logistikzentrum/ Spedition Logistic Center/ Forwarding Agencies Convention Center Parkplatz (Transporter) Parking (Van) Taxi Café Cafe Erste-Hilfe-Station First Aid Station Information (EBi) Aussteller Service Center Exhibitor Service Center Parkplatz (Caravan) Parking (Caravan) Flughafen Shuttle Airport Shuttle Internet Lounge Zoll Customs 07/2018 Änderungen vorbehalten/modifications reserved EuroBLECH