Information forexhibitors

Transcription

1 Information forexhibitors

2 Accommodation services & tourist info Advertising ban Airline Airport shuttle ATMs (cash dispensers) Booking of accommodation is possible at Hannover Marketing & Tourismus GmbH, hall 13/gallery west side, room 243. Hannover Marketing & Tourismus GmbH May May a.m. - 6 p.m. May a.m p.m. Exhibitors are not allowed to post or distribute any forms of advertising whatsoever beyond the borders of their rented space. This advertising ban applies in particular to the handing out or posting of flyers, brochures, posters, advertising panels or similar items. Also banned are persons wearing or otherwise displaying advertising, e.g. on sandwich boards or clothing, while circulating beyond the borders of the exhibitor's stand. The ban does not apply to official advertising spaces which can be booked on site, in entrance lobbies (for special promotional purposes) and around the periphery of the grounds. Exhibitors interested in on-site advertising options (e.g. shuttle bus ads, ad towers, promotion in lobbies) can reach the Exhibitor Promotion & Services department at: Anke.Robbers@messe.de Sabina.Kroll-Behrens@messe.de See "Lufthansa" Connections to the exhibition center See "Public transport to the show" Hall 13 (in operaiton all year round) 1

3 Audio & video equipment Baggage service / Pre-check-in Beverage service Fleischhauer TV Communications GmbH tvc@fleischhauer.de Gahrens + Battermann GmbH hannover@gb-rental.com Mediashop: Accessories and adapters (e.g. USB, VGA, DVI, HDMI, KAT 5, power cables, travel plugs and voltage adapters, blank CD-ROMs and DVDs, etc.) Service Center, Hall 13/gallery west side, room 241 Please call in advance to confirm availability: May a.m. - 6 p.m. May May. 22 May. 23 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 5 p.m. Advance booking: BFM Incoming & Traveller Services GmbH info@gepaeckservice.de Airport counter: Arrivals Level C, open all year round West 1 lobby (Hall 13) Messe Gastronomie Hannover GmbH Stand delivery service

4 Caravan parking Car rental Catering Cigarettes, cigars, tobacco Cloakrooms and left luggage Combined admission / transportation tickets Conference rooms Construction and dismantling periods Kronsbergstraße, directly opposite Hall 13 and near the West 1 entrance. Vehicle entry or exit possible 24 hours a day throughout the following period: Staff availability for electricity/sanitary hook-up or settlement: Please reserve in advance. wohnwagenparkplatz@gfv.messe.de Europcar Autovermietung GmbH de.st.hannover-sued@europcar.com Free delivery to stands Messe Gastronomie Hannover GmbH contact.catering@messe.de See "Office supplies" Located at all entrances. Exhibitor passes and admission tickets are also valid for free fare on all buses and trains (2nd class) serving metropolitan Hannover. For maps and stops visit Corina Sillmen Corina.Sillmen@messe.de Gabriela Braun Gabriela.Braun@messe.de Date Time Start of construction May 7 -- End of construction May 18 6 p.m. Show starts May 19 9 a.m. Show ends * May 23 5 p.m. End of dismantling May * Stands may not be cleared or dismantled before 5 p.m. 3

5 Copy shop Service Center, hall 13/gallery west side, room 242 May May a.m. - 6 p.m copyshop@messe.de Services offered: - black & white copies up to size A3 - color copies up to size A3 - fax service - printouts from notebooks - laminating up to size A4 - cutting machine for paper - business cards - badges - data transmission via USB Stick Cultural events and nightlife Customs Customs office located on the exhibition grounds Poststelle@zah-messe.bfinv.de Europaallee, Administration building Hannover Directory assistance Disconnection of utilities Dry cleaning, laundry Disconnection of utilities prior to the end of the show is not permitted. For safety reasons, only authorized Deutsche Messe staff is permitted to disconnect utility services to stands. You can avoid delays in having the utilities disconnected by making an appointment well in advance. Exhibitors are emphatically warned not to disconnect or shut off supply lines themselves. The exhibitor is liable for any accidents or damage resulting from such action. For contact information, see "Electricity" and "Water connections" See "Laundry, dry cleaning, 24-hour delivery service" 4

6 Electricity Hall 13: Arge Ahlering GmbH and Schäfer & Schäfer GmbH Elektrotechnik Pavilions P and open-air site: Fleischhauer GmbH & Co. KG messe@fleischhauer.de Halls 25-27: Buderus Services GmbH service@buderus-elektrotechnik.de service Evening events Exhibitor passes See "Internet Lounge" For the duration of the show, exhibitors are permitted to hold happy hours, stand parties, customer receptions and similar events as of 6 p.m., subject to prior approval. Please register your event in the OBS. Inga.Steinhoff@messe.de If stand rental charges have been paid by the due date, the appropriate number of passes will be dispatched to exhibitors automatically. See also "Exhibitor Service Center"

7 Exhibitor Service Center Whatever you need as an exhibitor, you'll find competent staff to help you at the Exhibitor Service Center. Just stop by or call for assistance with: Stand rental/technical issues Telecommunications equipment Cleaning, waste disposal Stand security and traffic control issues Listings in the electronic media Admission tickets, catalogues Catering needs Parking permits Room rentals Hall 13, Gallery level May May. 17 May. 18 May. 19 May May. 22 May a.m. - 6 p.m. 8 a.m. - 7:30 p.m. 8 a.m. - 6:30 p.m. 8 a.m. - 6 p.m. 8 a.m. - 5 p.m. exhibitors list Fair package Exhibitors can pick up a complimentary copy of the exhibitors list at the hall supervisor's office by presenting their Exhibitor Pass. Pick-up possible up to the next-to-last day of the show. Our fair-package team is happy to help you with your questions regarding fair-package. fairpackage@messe.de May May. 17 May. 18 May. 19 May May a.m. - 6 p.m. 8 a.m. - 7:30 p.m. 7:30 a.m. - 6:30 p.m. 8 a.m. - 6 p.m. 6

8 First-aid station west of NORD 1 (North 1) entrance May May a.m. - 6 p.m. May. 18 May May. 22 May. 23 May May a.m. - 9 p.m. 8 a.m. - 6 p.m. 8 a.m. - 9 p.m. 8 a.m. - 6 p.m. Doctor on duty: May May a.m. - 6 p.m. Florists Flowers and plants Forwarding agencies Servicepartner of Deutschen Messe (OBS order: Florales Messen & Veranstaltungen Shopping & Food between halls 3 and 4 Gärtnerei Laves See "Florists" Agility GmbH Fairs & Events ehannover@agilitylogistics.com Kuehne + Nagel (AG & Co.) KG exposervice.hannover@kuehne-nagel.com Schenker Deutschland AG fairs.hannover@dbschenker.com

9 Furniture rental Gifts Rental orders can be placed at short notice at the Exhibitor Service Center. In case of complaints or special timing requirements, contact: Deutsche R + S Dienstleistungen GmbH See also "Exhibitor Service Center" Trüffel Güse Shopping & Food area between halls 11 and 12 May. 5 - May. 28 7:30 a.m. - 6 p.m Hall supervisors Hannover tourist services Hostesses and stand staff International Sales Operations (Deutsche Messe reps) For any technical or procedural questions you might have, just ask the supervisor responsible for your hall your hall number (e.g. "02") Convention Center (CC) Convention.Center@messe.de Information and reservation: Hannover Tourist Information Ernst-August-Platz Hannover hotels@hannover-tourismus.de May May. 22 May. 23 See "Stand personnel" Contact: Mr. Helmut Knorr Contact: Ms. Silke Kammann a.m. - 6 p.m. 9 a.m p.m Deutsche Messe Administration building 3, Rooms ,

10 Internet Lounge Laundry, dry cleaning, 24-hour delivery service Lost & found Internet terminals, ing, printing, burning of CD-ROMs or DVDs, prepaid cards. Service Center, Hall 13/Gallery west side, room May. 17 May May. 22 May. 23 Wäscherei Jahnke Völgerstr Hannover 10 a.m. - 6 p.m. 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 5 p.m. A laundry point is located at the Service-Center, hall 13/ gallery west side. ASC/hall 13/gallery west side, room 241 May a.m. - 6 p.m. May May. 22 May. 23 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 5 p.m Lost & found items not collected during the show will be handed over to the city of Hannover's lost & found office: lost property office Hannover Herrenstr Hannover Other contact points: üstra lost property office (subway) c/o üstra Reisen Nordmannpassage Hannover lost property office Deutsche Bahn

11 Low Emission Zone permits (for inner-city driving) Low emission zone permits are available at the TÜV- NORD. A permit costs EUR To acquire a permit the car registration must be presented. For further information please contact: TÜV NORD AG Am TÜV Hannover Lufthansa Moslem worship Ticketing, rebooking, refunds, check-in service: Check-in / drop-off at Hannover Airport: Counter Late night check-in for flights operated by Lufthansa at Hannover Airport, Departures Level A: daily 7:30-8:30 PM PDA: mobile.lufthansa.com Miles & More: Call Center: See "Religious facilities & services" Motor vehicle traffic See "Vehicle access " Newspapers & magazines Office supplies Special orders possible Supermarkets See "Office supplies" Gifts, Office material Shopping & Food area between halls 11 and 12 May. 5 - May. 28 7:30 a.m. - 6 p.m. 10

12 Parking Patent and design infringements Patent protection Pharmacy Photocopies The following ramps and lots are open for parking: For CARS: Süd (South) and 30-33, West For TRUCKS and DELIVERY VANS > 2.8 tons as well as TRAILERS and CONTAINER BRIDGES. West 45 lot, on the premises of the "Logistikzentrum Karlsruher Straße" (logistics center on Karlsruher street). Parking spaces will be assigned by GfV (Gesellschaft für Verkehrsförderung) staff members, and are subject to a parking fee. Open as of 30 April. For SMALL DELIVERY VANS (< 2.8 tons): West For BUSSES: West 35 It is not permitted to park any trucks, delivery vans, busses or mobile homes on lots designated for car parking Parties to disputes arising from infringement of utility designs, utility models, patents or trademarks should contact: Deutsche Messe Administration building 2, Room See "Priority certificates" The nearest pharmacy is located next to the shopping center KAUFLAND, Karlsruher Str. 9, Laatzen (Opening hours: Monday to Saturday from am pm) See "Copy shop" 11

13 Photographers Police For professional photos of your stand, exhibits, or presentations, contact: Fotoatelier Fricke Foto Meyer www. fotomeyer.com Photovision Daniel Hermann ISO K Andreas Keudel a.keudel@iso-k.de Iris Klöpper info@kloepper-fotodesign.de Please note: Before photographing or filming thrid-party stands or exhibits, you must first obtain explicit consent to do so from the given party. Please also refer to the Technical Regulations of Deutsche Messe under: Entrance West Off-site location: "Polizeiinspektion Süd" (Police Station South), Kastanienallee 1, Hannover

14 Postal address for exhibitors on site Prepaid cards Press Center Press services Priority certificates Program of supporting events Company name Name of addressee ("Mr./Ms. xxx") CeMAT Hall... Stand No.... (or "Open-air site...") c/o Deutsche Messe Messegelaende Hannover / Germany See "Internet Lounge" Hall 17 west side For full details on Deutsche Messe services, please refer to our service catalogue 2014 or visit Mara.Vikmane@messe.de Exhibitors can file for interim protection for their registered designs, utility models, and trademarks they have on display at the show. Applications for the issuance of priority certificates filed after the show cannot be processed, since proper verification is then no longer possible. Contact: Deutsche Messe Legal department Administration building 2, Room Patent attorney office Deutsche Messe Administration building 1, Room May a.m. - 2 p.m. May a.m. - 2 p.m. Details on the supporting program during the show: Ms. Anke Vollmann. Anke.Vollmann@messe.de

15 Public transport to the show Rail connections From the Central Railway Station to the north entrance ("Messe/Nord"): Tram lines 8 and 18 (stations along the way include Kröpcke and Aegidientorplatz) From the city center to the east entrance : Tram lines 6 or 16 to the "Messe/Ost" station (stations along the way include Kröpcke and Tierärztliche Hochschule) From Hannover Airport : Urban train S5 (departure between terminals B and C) to the Central Railway Station (Hauptbahnhof) and follow the instructions above for "From the Central Railway Station..." Timetables : Deutsche Bahn AG Info, timetables, fares and tickets: Service Center, Hall Rail transportation Religious facilities & services Removal of goods after the show Room reservations Stand cleaning Muslim worship Prayer room at Hall 17, east side For further information, visit: Removal vehicles will be directed by traffic wardens to a specified marshaling area for interim parking, subject to a charge. Signs marked "LKW" (German abbreviation for "trucks") are posted along all approach routes, showing drivers where to go. Transport vehicles will be granted entry to the exhibition grounds as of 7 p.m. on the final day of the show. Please contact your own haulage contractor well in advance of the dismantling date to arrange for the removal work and the supply of fork lifts and other transport equipment. See "Accommodation services & tourist info" See "Waste disposal and stand cleaning" 14

16 Stand personnel Stand security Stand set-up and technical services Survey of exhibitors Ms. Brigitte Ahlborn event it AG Kirstin Etzrodt Melanie Kreitz Agentur für Arbeit (employment office) Europaallee, Administration building Hannover Halls 12, 13, 25-27, Pavilions and open-air site: Plural Servicepool GmbH Halls 13: Ms. Miriam Aitken miriam.aitken@messe.de Pavilions and open-air site: Andreas Kern andreas.kern@messe.de Halls 25-27: Mr Christian Sator christian.sator@messe.de During the fair exhibitors and visitors will be interviewed. Exhibitors will be asked about their objectives and the success of their participation, while visitors will be questioned to evaluate their professional background and reactions. For further information kindly contact: Siri Lempio office building 1, room

17 Tableware Rental of china, cutlery, glasses etc. Stand delivery service Christian Hubensack GmbH Taxi stands At entrances Nord (North) 1 and 2, West 1 and West 3 Technical assistance, standrelated Telecommunications equipment See "Stand set-up and technical services" Telephone disconnection/pick-up requires at least one hour of advance notice. The exhibitor is liable for all telephone and fax equipment until it has been returned to the service technician, who will issue a receipt for the items disconnected or returned. For activation of confirmed telephone lines, technical support or disconnection/return of equipment, call our hotline at: martin.lortz@messe.de Mr. Martin Lortz Trade fair newspaper "Messezeitung" Traffic regulations Travel agency Urban trains & trams "Messezeitung" is the official newspaper published daily during the show. It reports on your innovations, notable events at your stand, and surveys of exhibitors and visitors. Do you have anything special we should know about? Contact: anzeigen@dvz.de See "Vehicle access" for on-site regulations Flight changes, reservations and schedules, train timetables, hotel reservations BCD Travel Germany GmbH See "Public transport to the show" 16

18 Vehicle access On the last day of stand construction (May 18), entry to the exhibition grounds is restricted as follows: Trucks weight 3.5 tons or more are permitted to enter the grounds throughout the entire construction period. Vehicles weighing 3.5 tons or less (i.e. cars with or without trailers, vans, mini-vans, etc.) may enter the grounds for up to three hours upon payment of a refundable deposit of 100. The exhibition grounds and its parking facilities are private property, and the German Road Traffic Regulations (StVO - "Straßenverkehrsordnung") apply. See also Deutsche Messe's Technical Regulations under Vehicles for disabled persons Waste disposal and stand cleaning Chauffeured vehicles are available for disabled persons requiring transportation within the exhibition grounds halls 02-07, IC, CC: R + S Dienstleistungen office hall 07/north side ausstellerbetreuung@deutsche-rs.de halls 08-09, 11-17, 27, pavilion 11: PLURAL office hall 09/south side/first floor messe.hannover-plural@compass-group.de Halls 19-26, open air site, pavilions P 32-36: Helms office above gate WEST info@helms-messe.de 17

19 Water connections Halls 11-13: Ahrens Sanitärtechnik u. Gasheiz. GmbH Halls 25-27, Pavilions P and open-air site: Mildner Sanitär- und Heizungsbau GmbH mildner.gmbh@t-online.de WLAN support internetlounge@messe.de Service Center, Hall 13/gallery west side, room May. 17 May May. 22 May a.m. - 6 p.m. 8:30 a.m. - 6:30 p.m. 8:30 a.m. - 5 p.m. Working hours The exhibition grounds are open from 7 a.m. through 7 p.m. daily. By law, the maximum working period is limited to 10 hours/day, also during construction and dismantling periods. If your company has a registered office in Germany, that office can also obtain work permits by applying to the relevant state authority. No special work permit is required for tradeshow work on Sundays or public holidays. For further details, or to apply for special waivers, please contact the Hannover Labor Inspectorate: Staatliches Gewerbeaufsichtsamt Hannover Working platforms See "Forwarding agencies" 18

20 Entrance Convention Center Press Center Info Terminal Open-air site Hermes Tower transport Hall 27 job and career Hall 27 Tec2You P 11 02/2014 Modifications reserved CeMAT May 2014 PICK & PACK Packaging and order-picking systems Labelling technology Measuring technology Scales and dispensing equipment Complete logistics service packages Hall 13 Port, Transport Logistics & Special Logistics Forum Innovative Logistics Solutions MOVE & LIFT Cranes Series lifting equipment & platform lifts Aerial work platforms Industrial trucks, fork-lift trucks and accessories FTS Continuous handling systems & overhead conveyors Port handling technology and logistics Transport engineering Halls 25, 26, 27, Open-air site, Pavilions STORE & LOAD Warehousing systems Shelving systems Factory equipment Pallets, containers Industrial doors and gates Loading equipment Complete installations, systems & accessories Complete logistics service packages Halls 13, 27 LOGISTICS IT e-logistics services Intralogistics systems & software Computer & control systems Control technology & sensors Identification technology Auto ID/RFID Consultancy, planning Hall 13 MANAGE & SERVICE Transport services Services for logistics Financing Logistics real estate, locations and facilities Local authorities, trade associations, media Hall 27 Retail, Production Logistics & Warehousing Forum