Recommended content for service manual from A to Z. for questions, information and cases of emergency, reception desk

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1 Recommended content for service manual from A to Z A accessibility adapter administration alarm clocks allergic persons animation audio player automatic shoe polisher Explanations for questions, information and cases of emergency, reception desk international adapters for electrical equipment opening hours available upon request at the reception desk hypoallergenic laundry, upon request volume / sound level in the rooms, B baby crib / cot babysitter baggage service baggage storage bank / ATM bath robe / gown bed linen exchange blankets breakfast bus / railway station additional bed, ask at the reception ask at the reception carrying of baggage to / from the room / reception at the reception at arrival or departure the next cash machine / bank for the spa rea, different sizes daily or on request additional blanket if needed / transfer C café case of fire / fire action casino check-in / check-out opening times, prices display evacuation plans opening times,

2 child care cleaning conference rooms country codes credit card payment currency (money) exchange kids club, trips,, process cleaning of guests personal items provided for conventions, seminars, provide list in every room types of cards that are accepted inform about foreign currencies D Do not disturb debit card payment dialing code (area code) dinner doctor dogs / pets dress code drinking / potable water sign to hang on the doorknob types of cards that are accepted display list in every room dress code,, reservation information on request / enquiry e.g. elegant / neat clothes for dinner in every room E electricity elevator emergency call evacuation plan extension cable extinguisher alternating current max. number of persons, max. weight acceptance for guests, check at the reception desk telephone numbers (fire brigade, police, ambulance) display in corridors and rooms available at the reception desk F fans fire action fire brigade in the rooms, available at the reception desk emergency telephone numbers / evacuation plan

3 fire drencher First Aid display emergency telephone numbers in the rooms G garage gas station gown / bath robe evaluation of the hotel gym equipment number of parking lots the next one for spa rea, different sizes website, evaluation sheet in the rooms treadmill, stationary bikes, etc. H hair dryer hairdresser hot drinks hotel bar in every bathroom tea & coffee in the rooms, age limit, prices I instructions for use / telephone internet access internet terminal iron ironing board ironing service bilingual and multilingual WLAN, DSL computer etc. upon request L lawn for sunbathing leisure time activities linen exchange lunch garden, swimming pool information, service, flyer fresh bed linen, daily or upon request

4 M mineral water / soda minibar / maxibar money exchange multimedia player a bottle in every room available in rooms, prices inform about foreign currencies max. volume / sound level in rooms, N newspapers daily news, magazines O operation manual / telephone bilingual and multilingual P payment pharmacy photocopier pillows printing facilities / printer public transport debit or credit cards reception desk, provide a separate area choice of pillows: antiallergenic, soft, hard reception desk, provide a separate area, connections R radio reception railway / bus station reception restaurant room service schedule of programs in every rooms, transfer call-through / direct dialing, dress code, menu upon request, telephone number in every room S safe at free disposal in every room secretary s office (administration) opening hours

5 sewing service sewing utensils shoe polishing service slippers snacks soda / mineral water spa area spa tax/visitors tax for buttons, seams; prices available at the reception desk or in the rooms machine or service in the rooms or at the reception desk minibar, cake in the afternoon a bottle in every room steam bath, sauna, treatments, massages public transport free in certain areas spa treatments cosmetic treatments, massages,... sports equipment (rental) squash support service bike, sleigh etc. tennis court technician, telephone number T table reservation telephone towels transfer if possible (for each meal), fixed table for the entire stay phone list in every room daily exchange or upon request public transport connections travel information info at the reception desk (cultural events,...) TV program schedule in every room U umbrellas upon request at the reception desk V vending machine snacks, cigarettes,... W wake-up call register at the reception desk, info flyers in rooms

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