CITAP 21 st ANNUAL GENERAL MEETING (2018) (RTO Profile 1/6)

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1 (RTO Profile 1/6) Lin, David GS Travel (Vancouver) Ltd President GS Travel, formerly Asia World Travel, is a hotel wholesaler and market MICE to Asia since David is a partner and GM of successful Dominion Pacific Travel and Bonus Holidays & Tours since Both companies were sold to a Hong Kong public listing company in Prior to that, David was General Sales Agent in Taiwan for Holland America Cruises Lines. He s been promoting Canadian Rocky Mountain tours to Asia market since 1988, and he was handling both Eva and Canadian Airlines' ground tours and transportation in David was one of the original founders of TCCBC and TCCCA and was elected as 9th President of TCCBC in 2000 and was appointed as the Preside of TCCCA in 2010 & David was born and raised in Taiwan. He came to Vancouver B.C. as a student in , David was known as one of the youngest entrepreneurs who has successfully marketed and promoted the Canadian tourism industry to the Far East market. David was elected to the Board of Directors in 2016; in addition to his busy schedule, David is also the Mandarin speaking radio host in AM1320 which was established in 1976 the first Chinese Radio station in North America, talking about Taiwan and Canadian political issue and Tourism program. In February 2018, David was chosen as one of Chinese Canadian Community Advisory Committee of Premier of BC. Canadian Inbound Tourism Association Asia Pacific ()

2 (RTO Profile 2/6) Nguyen Le, Kate Canada Prestigexim Inc. President Canada Prestigexim Inc. (CPI) is a full service inbound tour operator based out of Calgary with various satellite offices in Vietnam and Canada since 2016, market Vietnamese tourists to Canada. After seven years of working as a travel consultant, she founded Canada Prestigexim Inc. (CPI) in October CPI is a Receptive Tour Operator bringing Vietnamese travelers to Canada. They expertly create and design inbound tours and customized FIT itineraries. Kate moved to Canada in 2007 to study Travel and Tourism at the Southern Alberta Institute of Technology (SAIT) and CDI College in Calgary. With over ten years experiences in Tourism Industry from Vietnam to Canada, Kate opened CPI in 2016, created tours to bring Vietnamese tourists to Canada. In September 2017, Kate Nguyen Le was appointed to the Board of Directors of to represent the Vietnamese market. In March 2018, Kate was appointed to the Board of Directors of CVWA (Calgary Vietnamese Women Association) Canadian Inbound Tourism Association Asia Pacific ()

3 (RTO Profile 3/6) RTO Nishinari, Chiemi JTB International (Canada) Ltd. Director, Procurement Tour Services and Tourland Operations, Tourism Vancouver, Tourism Richmond, Tourism Victoria, Tourism Whistler, Whistler Chamber of Commerce, Tourism Toronto, Tourism Montreal, Japan Canada Travel Association, Japanese Tour Operators Association, TICO Since its establishment in 1982, JTB International Canada group has been a leading receptive operator in the industry over the years, serving thousands of customers from Japan with leisure package tours, escorted tours, groups, and educational tours and programs. Headquartered in Vancouver with 5 branch network in Canada (Vancouver, Whistler, Banff, Toronto, Montreal), JTB International also provides travel services for business trips, meetings and incentive programs to local corporate customers, focusing on the highest quality of customer satisfactions. Within JTBI Canada Group, we have Silkway Travel & Cruise Inc. and Tourland Travel Ltd (Transportation and Guide service provider). Our philosophy is to contribute to the growth of local and global society through the pursuit of Perfect moments Always Chiemi Nishinari joined JTB International (Canada) Ltd., in Chiemi currently leads a key role in Purchasing and Quality and Revenue Control for JTBI Canada Group. Association: She is a present Treasurer of and a member of Organizational Planning Committee. Born in Japan, Working for the various RTO since Moved to Canada in Love travelling and enjoy showing my Canada to our customers. Canadian Inbound Tourism Association Asia Pacific ()

4 (RTO Profile 4/6) Pun, Victor (Wai Hak) Winners Vacation Inc. Managing Director, TIAC Winners Vacation Inc. is located in beautiful Vancouver, British Columbia. The company is a British Columbia Consumer Protection registered travel agency, accredited ADS tour operator, Member of TIAC and. Winners Vacation Inc. has a specialized group of dedicated tour operators working together to cater to your specific travel needs. We are proud of our strong reputation within the rapidly changing tourism industry, and we pride ourselves on our sincerity, passion and knowledge. Furthermore, we can present you with comfortable travel arrangements to anywhere from the exotic Leavenworth in Lake Chelan, to the breathtaking Athabasca Glacier in the Rocky Mountains. Our success within the industry is due to our detailed planning, thorough organization, and respectful servicing. We never compromise on our standards or courteous services. Our dedicated team members appreciate that our customers come first; consequently, our philosophy is: Never satisfied...until you are Present Winners Vacation Inc. Managing Director China Overseas Reception Ltd. Tour Guide Best Garden Chinese Cuisine Restaurant Owner Stuff Toy Ltd. Sales Manager China Vacation Ltd. Hong Kong Managing Director China International Travel Service Zhuhai, China Victor moved to Canada from Hong Kong in After graduating from university with the degree of B.L., he joined CITS Zhuhai, China. In 1989 Victor set up his own travel agency in Hong Kong with close cooperation with partners from China, Taiwan, South East Asia and the United States. Victor immigrate to Canada in 1997, he works as Managing Director at Winners Vacation Inc. since Victor is sino-china RTO director since 2014 and he is the Chair of Education Committee. Canadian Inbound Tourism Association Asia Pacific ()

5 (RTO Profile 5/6) Tseng, Albert NTS International Group President NTS International Group has operated since We focus on Mandarin speaking market from around the world- Taiwan, Singapore, China, and US. Over the years we have modified our operation to match the current market and we work with partners to achieve a better business environment. President of from 2006 to President of Taiwanese Chamber of Commerce (BC) from Born and raised in Taiwan, Albert has a Computer Science degree and worked for a public company in Taiwan as a systems operator before immigrating to Canada in Albert s first job in Vancouver was assisting a group of Taiwanese developers in constructing single home projects. He then joined Utopia Travel to maintain computer systems and in 1998, became a partner at Utopia Travel, and in 1999 took control of the operation. In 2001, Albert merged NTS with Utopia Travel and formed NTS International Group. In his free time, Albert enjoys watching movies and listening to music. Canadian Inbound Tourism Association Asia Pacific ()

6 (RTO Profile 6/6) Zhao, Charles CPTrip Service Inc. Managing Director Tourism Toronto, TIAC, CPTrip Service is a travel wholesaler based in Toronto, Canada. We specialize in both inbound group and FIT travels, and focus on MICE, business travel management and leisure tour groups. We have great experience in conducting mid to high level tour service for clients from Southeast Asia, South America, China, USA, etc. with professional tour guides speaking various languages. We own and operate "Safewell Bus Services" with currently 9 mid-sized tour buses to cover east part of Canada. We strive to offer exceptional "WOW" service to our clients Present CPTrip Service Inc. Managing Director Radisson Hotel Toronto East Director of Sales & Marketing InterContinental Toronto Centre Director of Group Sales Le Royal Meridien King Edward Senior Sales Manager Novotel Toronto Centre Sales Manager Regal International East Asia Hotel Asst. Director of Sales Hotel Equatorial Shanghai Senior Sales Manager Shanghai International Friendship Travel Service Center for Promotion of International Exchanges Travel Manager Front Office Garden Hotel Shanghai Supervisor Over 25 years experience in hospitality and hotel management; receptive tour operator in Toronto for 10 years with focus on Southeast and China markets; owning and operating a fleet of nine tour buses in east part of Canada Canadian Inbound Tourism Association Asia Pacific ()

7 (CUS Profile 1/3) CUS- Canadian or US Supplier Alain, Lise LAT Multilingual President, Alliance de l industrie touristique du Québec and the Tourism Industry Association of Canada (TIAC). LAT is a boutique language company based in Vancouver. We believe that communication is essential to human relationships. Since 1999, we help communities and markets connect with quality translation and marketing adaptation services. We specialize in helping the tourism industry reach Chinese customers on WeChat with well crafted content that fosters sharing and engagement. With offices in Montreal and Quebec City, we are a truly national company, operating in Canada s three most spoken languages: English, French and Chinese. Originally from Quebec City, Lise moved to Vancouver over 30 years ago to work at Expo 86. Lise s passion for languages and diverse cultures led her to travel extensively in South and South East Asia. Upon settling down to raise her family, she went on to create her own company in Lise holds a BA in International Relations, and a degree in translation. Pursuing her interest in South East Asia, she joined the Asian Studies program at UBC in 1987 and continues to attend its courses and lectures to this day. She volunteers with various organizations in Vancouver, such as Mom2Mom Child Poverty Initiative Society, Entre Nous Femmes Housing Society and the UBC Arts Tri-Mentoring Program. Canadian Inbound Tourism Association Asia Pacific ()

8 (CUS Profile 2/3) CUS- Canadian or US Supplier Jansen, Joe Wilson's Transportation Ltd. Executive Vice President & General Manager TIAC, MCC, BCTA, UMA, Wilson s Transportation Ltd. has been providing motor coach services for Greater Victoria, Vancouver Island and throughout BC for over 45 years. Our diversified fleet includes Deluxe Highway coaches (47, 48, 55 and 56 passengers), Mini-coaches (18 24 passengers), School Buses (14 to 56 passengers) and Vans (8-14 passengers). Our services include charter, rental, itinerary planning, and multi-lingual step-on-guides for groups, special events, conferences & conventions. We also operate an extensive Vintage British Double Decker Grayline City Sightseeing Program from the Empress Hotel in the Inner Harbour, and the YYJ Airport Shuttle Service to/from the Victoria International Airport. Wilson's also now operates the BC Ferries Connector Service from Vancouver to Victoria. My career in the tour & travel industry primarily relates tour and transportation services management in the Alberta and BC markets. I am currently a Director and Past President of the Saanich Peninsula Chamber of Commerce. I serve on the Victoria Airport Consultive Committee on behalf of the Chamber. I am also a Director on SportHost Victoria, an association to promote sport tourism to Victoria co-owned Banff/ Lake Louse Central Reservations & Summit Vacations Ltd., a Banff based tour package operator sat on the executive committee of Sunshine Village Ski Corp opening G.M. for Banff/Lake Louise Tourism 1993 managed inbound spectator hotel and transportation tour program for the Commonwealth Games in Victoria Managing Director and partner of Sportsworld Travel Ltd. official ticket & tour operator for Canada to the Atlanta Summer Olympics Group General Manager Charter Bus Lines of BC & Quick Coach Lines opening G.M. for HarbourLynx High Speed Ferry service Nanaimo to Vancouver 2007 to present G.M. Wilson's Transportation Ltd. & currently Executive Vice President Canadian Inbound Tourism Association Asia Pacific ()

9 (CUS Profile 3/3) CUS- Canadian or US Supplier Xu, Elaine Dufry Director, Travel Trade Development, North America Division Vancouver Duty Free, Toronto Duty Free, Calgary Duty Free, Dufry Dufry AG. is the largest global travel retailer with operations in 63 countries with 2,200 shops located at airports, cruise liners, seaports, and other touristic locations. Our products include beauty, liquor and tobacco, confectionery, leather and textile, watches and jewelry, as well as souvenirs. In Canada, Dufry has duty free stores in Vancouver International Airport, Toronto Pearson International Airport, Calgary International Airport and Edmonton International Airport. We provide world-class one-stop tax and duty free shopping for travelers worldwide. As a senior tourism professional with over 15 years of hands-on experiences in travel trade industry and specialized in retail, Elaine has solid experience on sales, marketing and corporate strategic planning. With her wealth of knowledge on Chinese market and fresh angel of observing tourism industry, she has been instrumental in successfully promoting Canadian business to the Asian market; especially their Chinese market has grown by over 100% since Being a long standing member since 2003, Elaine has actively supported throughout the years and now willing to take a step further to contribute more on creating respectful and sustainable practises to support the best in long-term growth of the industry. Elaine Xu is the Director of Travel Development at Dufry North America Division. Building on her past experience as Director of Travel Trade Development at WDFG in charge of sales and promotions, she develops and maintains business relationships for strategic partnerships. With a focus on China and the rest of Asia, Elaine has been a driving force behind the exponential growth in Vancouver Airport Duty Free retail. Elaine s forte is relationship-building. From Beijing, China, with an MBA and a Bachelor of Commerce in Industrial Business Management, she has produced and implemented business strategies for expanding and enhancing opportunities between Canada and China, Japan, and South Korea. Canadian Inbound Tourism Association Asia Pacific ()