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1 INSTRUCTIONS THE PDF NEWSLETTER FILE IS BEING DISPLAYED ON FULL SCREEN VIEW, TO EXIT THE FULL SCREEN VIEW PRESS THE ESC KEY, TWO ARROW BUTTONS FOR NEXT PAGE AND PREVIOUS PAGE ARE BEING USED AT THE BOTTOM OF EVERY PAGE. TO START CLICK ANYWHERE ON THE PAGE. ESC Press key to exit full screen view Press key to go to next page Press key to go to previous page

MAY 2013 - CEO s Message - Human Resources Has

- Excellence Award Winners - Team Performance

2 MAY CEO s Message - Human Resources Has Moved - New Retail at Gila River Casinos - Stay Cool This Summer - Summer of (Guest Service) Love - First Look - Vote Now - Community Corner - Excellence Award Winners - Team Performance Award Winners - Word Search First Look Vee Quiva Hotel Rooms

MESSAGE FROM THE CEO JOHN J. JAMES Team Members, The opening of Vee Quiva Hotel & Casino is just around the corner.

The entrance way looks beyond incredible and the interiors are beginning to take form.

The rooms showcased some of the Community artwork and outstanding amenities included for every guest that checks-in at the new Vee Quiva

In addition to all the construction milestones, we are set to have our third job fair this month.

We also have an outstanding line-up of new uniforms.

Drink plenty of water. Get plenty of rest and make use of shade to avoid the affects of sunburn, heat rash, heat exhaustion and heat stroke.

For more information on the symptoms and causes of heat related illness contact Jason Stanton at ext. 7332.

The new offices include staffing and personnel offices only. EAP, Team Member Relations and Ovations HR were not included in the move.

Important numbers to know: Front desk 7164 HR Job Hotline 7144 For those of you too young to remember, the Summer of Love was a social

Francisco, thus initiating a major cultural and political shift. - Wikipedia.

3 MESSAGE FROM THE CEO JOHN J. JAMES Team Members, The opening of Vee Quiva Hotel & Casino is just around the corner. Each day the construction crews continue progress on the project. The entrance way looks beyond incredible and the interiors are beginning to take form. Recently, model hotel rooms, which are featured in this issue, were placed at the Wild Horse Pass Corporate Center. The rooms showcased some of the Community artwork and outstanding amenities included for every guest that checks-in at the new Vee Quiva Hotel & Casino. The rooms were met with rave reviews and are sure to be a hit when the new property opens. In addition to all the construction milestones, we are set to have our third job fair this month. The response has been great as we fill spots in the new food and beverage outlets that will open with Vee Quiva Hotel & Casino. We also have an outstanding line-up of new uniforms. The colors and styles are really fresh and they highlight the welcoming atmosphere that will make Vee Quiva Hotel & Casino a must see west valley attraction. Sincerely, John J. James New Retail Options at Gila River Casinos The retail shops at all three Gila River Casinos properties have all new items to offer. Brand name purses, electronics, watches and more are available at each location and Team Members receive a 15% discount on all items except candy and sundries. Head in now and see what s new at every location. Stay cool this summer and avoid common heat related illnesses. Drink plenty of water. Get plenty of rest and make use of shade to avoid the affects of sunburn, heat rash, heat exhaustion and heat stroke. If you or a co-worker experience symptoms of heat related illnesses stop the activity and notify EMT staff immediately. For more information on the symptoms and causes of heat related illness contact Jason Stanton at ext Human Resources Has Moved In April, the Human Resources department completed a move to the Wild Horse Pass Corporate Center. The new offices include staffing and personnel offices only. EAP, Team Member Relations and Ovations HR were not included in the move. The new offices are located adjacent to the Tribal Gaming offices and are now open. Important numbers to know: Front desk 7164 HR Job Hotline 7144 For those of you too young to remember, the Summer of Love was a social phenomenon that occurred during the summer of 1967, when as many as 100,000 people converged on the Haight-Ashbury neighborhood of San Francisco, thus initiating a major cultural and political shift. - Wikipedia. Here at Gila River Casinos, the Summer of Love simply refers to stepping up guest service during the months of May through September (when the snowbirds have flown and building relationships with year-round residents becomes especially important). As you know, many of us spend more time with our guests here than with family at home, which could be the basis of the Stephen Stills song from the period that suggested:...if you can t be with the one you love, Love The One You re With - a philosophy that many adopted then and still practice today. In short, every guest is unique with their own story to tell. If you make a genuine effort to create guest advocates by delivering exceptional experiences with genuine kindness and appreciation, you re practically guaranteeing a summer you re going to love, too.

First Look New Vee Quiva Hotel Rooms Models of the new hotel rooms at Vee Quiva Hotel & Casino were

The rooms showcased all the amazing amenities of the standard rooms and suites including;

Each room is tastefully appointed with artwork commissioned by members of the Gila River Indian

Wild Horse Pass Hotel & Casino, Lone Butte Casino and Vee Quiva Casino have all been nominated for

Go to the two websites listed below: http://aznow.

http://experienceazonline.com/voteaz/ Voting for Experience AZ ends on Friday, August 30th.

You can vote for all three of our properties and if you have more than one email address you can

4 First Look New Vee Quiva Hotel Rooms Models of the new hotel rooms at Vee Quiva Hotel & Casino were on display recently at the Wild Horse Pass Corporate Center. The rooms showcased all the amazing amenities of the standard rooms and suites including; flat-screen televisions, luxury showerheads, pillow-top mattresses and ipod/iphone docking systems. Each room is tastefully appointed with artwork commissioned by members of the Gila River Indian Community and styled with a modern look and feel. Wild Horse Pass Hotel & Casino, Lone Butte Casino and Vee Quiva Casino have all been nominated for best casino in Arizona. To win we need to collect the most votes in our category and voting is easy. Go to the two websites listed below: Voting for Ranking Arizona ends on Wednesday, July 31st. Voting for Experience AZ ends on Friday, August 30th. Enter the name of one of our casinos then enter your address and cast your vote. You can vote for all three of our properties and if you have more than one address you can vote with each one. In April, schools from around the Gila River Indian Community took part in a baseball skills clinic with the Arizona Diamondbacks. Kids arrived at Chase Field took batting lessons, caught flyballs and scooped up grounders all under the coaching and supervision of D-backs training staff.

5 Excellence Award winners for the Month of APRIL Team Performance Awards FOR THE MONTH OF APRIL Ovations Ovations Manson Smith III WHP Annette Hoover WHP Cage & Collections Hotel Operations Norma Vargas WHP Scott Brandl WHP Operations-Housekeeping Geri Chama LB Virginia Ortiz WHP Wanda Arredondo LB Arthur Josytewa LB Cheryl Knapowski WHP Steven DeLay VQ Security Casino Games-Table Games Operations-Maintenance Gerald Jones LB Casino Games-Poker Kent Weninger WHP John Marshall WHP Corporate Marketing Antoinette Gurulee WHP Bernella Lewis WHP Norman Larson Jr. LB Slot Floor Jerome Martinez LB Slot Technical Jesse Tenorio LB Danita Thompson VQ Eric Villa WHP Alice Jones WHP Roderick Curley WHP Josh Stinnett WHP Don Lyons WHP Casino Games-Poker Mer Wyn Dergins Jr. WHP Marcus Bacon WHP Allen Thornton WHP Douglas Ploor WHP Randall Starmer WHP Jeffrey Harding WHP Jeffrey Lange WHP Hotel Operations Willy Fernandez WHP Carole Shepherd WHP Khaled Naguib WHP Recilla Murphy WHP Elena Valles WHP Hatixhe Demiri WHP Slot Technical Kenneth Nash WHP Bessie Nelson WHP Joshua Lane WHP Rangel Draper WHP Paul Chavez WHP Jeffrey Hughes WHP Williams WHP Marketing-Promotions Jason Peter Fullmer Joseph Trombley WHP Roger Begay Jr.WHP WHP Leslie Lau WHP Jeffery Martinez WHP Jennifer Woerner WHP Kamie Best WHP Security Angela Villalpando VQ Casino Games-Table Games Norberto Coronado Jr. VQ Kevin Barrow WHP Marta Diehl WHP Jerry Coleman LB Facilities Tissa Benally LB Robert Grant WHP Stephen Christy WHP Gary Irving Jr. WHP Heather Yazzie WHP Mark Ehrlich WHP Nader Faghih WHP Find the word clues by reading the stories in this month s River Spirit and send the secret word to Justin Sullivan in Public Relations for a chance to win a pair of movie tickets. Just be sure to include your name, department, extension and your location to be eligible to win. One winner from each property will be drawn each month. Good Luck! Last month s winners: Lynn Cline WHP Celia Villareal VQ Robert Dreis LB Must be a current GRGE/Ovations Team Member to participate Model hotel rooms from this property were displayed at the Wild Horse Pass Corporate Center 2 The summer of 1967 called the summer of this 3 If you experience heat related illness you should call this department 4 Gila River Casinos has been nominated for awards with Ranking Arizona and this magazine Use the letters in the highlighted boxes to spell the secret word.

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TO START CLICK ANYWHERE ON THE PAGE. INSRUCIONS HE PDF NEWSLEER FILE IS BEING DISPLAYED ON FULL SCREEN VIEW, O EXI HE FULL SCREEN VIEW PRESS HE ESC KEY, HE WO ARROW BUONS FOR NEX PAGE AND PREVIOUS PAGE ARE BEING USED A HE BOOM OF EVERY PAGE.