TABLE OF CONTENTS (for the Alphabetical Index by Subject Matter, see page 1261)
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1 TABLE OF CONTENTS (for the Alphabetical Index by Subject Matter, see page 1261) Preface...ix Introduction...xv Resolution 001 PermanentEffectivenessResolution pg UseofThree-LetterDesignators ApplicabilityofResolutionsandRecommendedPractices a RestrictionofApplicabilityofResolutions GovernmentApprovals ResolutionPrefixes AdjustmentofEffectivenessDates a ExtensionofExpiryDate g FilingofGovernmentRequirementsandAuthorisations InterlineBilling AcceptanceandCarriageofPassengersRequiringSpecialAssistance InadmissiblePassengersandDeportees PassengerExperienceManagementGroup UseofStandardOperationalMessages BaggageTransferMessage(BTM) Ticket GeneralProceduresandDefinitions c TicketSupportDocuments/BoardingPasses Version2(ATB2) e TicketSupportDocuments/BoardingPassTechnicalSpecification f Ticket Airline g Ticket Neutral h Ticket GroundHandling CouponSequenceandUse TicketNotices ElectronicMiscellaneousDocument(EMD) GeneralProceduresandDefinitions f ElectronicMiscellaneousDocument Airline g ElectronicMiscellaneousDocument Neutral h ElectronicMiscellaneousDocument GroundHandling a CollectionofReservationChangeFees CodeDesignatorsforPassengerTicket PeriodofValidity a ExtensionofTicketValidity b WaiverofMinimumStayRequirement c ReroutingandRefundinCaseofDeath d InvoluntaryChangeofCarrier,Routing,ClassorTypeofFare iii
2 Passenger Services Conference Resolutions Manual Resolution 735f InvoluntaryChangeofRoutingofCharterPassengerstoScheduledService VoluntaryChangestoTicketsandMiscellaneousDocuments Refunds BaggageSecurityControl FormofInterlineBaggageTag PassengerNameandAddressLabel FoundandUnclaimedCheckedBaggage a ForwardingMishandledBaggage b BaggageIdentificationChart LocalBaggageCommittees DangerousGoodsinPassengersBaggage a AcceptanceofFirearmsandOtherWeaponsandSmallCalibreAmmunition b 2 AcceptanceofPowerDrivenWheelchairsorOtherBatteryPoweredMobilityAidsasChecked Baggage PoolingofBaggage BSPDataInterchangeSpecifications Useofthe10DigitLicencePlate ElectronicBaggageClaimReceipt BaggageTracking ProfilesofInterlineBaggageClaimsandProofofFaultforBaggageProrates Resolution Governing Use of Reservations Interline Message Procedures Passenger(AIRIMP) a ChangestoReservationsInterlineMessageProcedures Passenger(AIRIMP) Flights AirlineDesignators LocationIdentifiers ArrivalandDepartureTimes InterlineConnectingTimeIntervals PassengerandCheckedBaggage InterlinePassengerReservationsProcedure AssignmentofAirlineAccountingCodesandAirlinePrefixes BaggageTagIssuerCodes(BTIC) FormofInterlineTrafficAgreement Passenger a Form of Interline Baggage Handling Agreement to/from Members' Charter/Scheduled Flights b PassengerInterlineServiceCharge c PassengerInterlineServiceChargefornon-IATACarriers d PassengerInterlineServiceCharge UnitedStates e IATAInterlineTrafficParticipationAgreement Passenger b FraudRelatedtoElectronicDocuments MeansofPayment PassengerandAirportDataInterchangeStandardsBoard CollectionofGovernmentorAirportImposedTaxes/Fees/Charges EnhancedAirlineDistribution InterlineRecognitionofFreeandReducedFareorRateTransportation ResponsibilityforTravelattheCorrectFare a ResponsibilityforHandlingFunctions SpecificationsforAirlineIndustryIntegratedCircuitCard(ICC) Version BarCodedBoardingPass(BCBP) Version OneOrder a HandlingDisruptive/UnrulyPassengers iv
3 Table of Contents Recommended Practice 2725i* Through/ChangeofGaugeFlightforEMD-A GlossaryofCommonlyUsedAirPassengerTerms AircraftandAirportServicesStandardsandProcedures a IATAGroundOperationsManual(IGOM) a ExpectantMothersandNew-BornBabies b 2 CarriageofPassengerswithReducedMobilityandEscortsRequirement c 2 SeatAssignmentforPassengerswithReducedMobilityandforEscorts d 2 PassengerswithReducedMobilityGroupTravel e 2 PublicationinAirlineGuidesofRatesandConditionsRelatedtoTravelofPassengers withreducedmobility EndtoEndPassengerProcess a PassengerDataHarmonization d SelfServiceElectronicDocumentCheck f SelfServiceBaggageCheck-In h SecurityCheckpointAccessandEgress j AutomatedandSelf-ServiceFlightRebookingforIrregularOperations k SelfBoarding l InternationalTravelerScheme m Self-ServiceBaggageRecovery InformationonAirportPassengerServiceCharges StandardisationofCabinDoorDesignators OfficeFunctionDesignatorsforPassengerandBaggageHandling StandardisationofTrafficHandlingMessageTexts FunctionalSpecificationforStandardDepartureControlSystem a FunctionalSpecificationforPassengerSelf-ServiceSystems b DataInterchangeforPassengerandAircraftHandling c CommonUseSelfService(CUSS) d Non-ATBDocumentSpecificationsforCommonUseSelfService(CUSS)Kiosks e Paper Specifications Documents to be Printed by a General Purpose Printer(GPP) inacommonuseself-service(cuss)kiosk f FunctionalSpecificationforCUSSUserInterface StandardSymbolsforDescriptionofStandardMessageFormats a DataFieldDictionaryforDCSPassengerMessages b DataElementDirectoryforDCSPassengerMessages PassengerNameList(PNL)andAdditionsandDeletionsList(ADL) a 2 PassengerAssistanceList(PAL)andChangeAssistanceList(CAL) RequestListMessage(RQL) StandardisationofSeatDesignators SeatsProtectedMessage(SPM) SeatsOccupiedMessage(SOM) SpaceAvailableList(SAL) IndustryDiscountMessage(IDM) PassengerServiceMessage(PSM) PassengerInformationList(PIL) TeletypePassengerManifest(TPM) a PAXLSTMessage PassengerTransferMessage(PTM) PassengerFinalSalesMessage(PFS) v
4 Passenger Services Conference Resolutions Manual Recommended Practice 1719a FrequentTravellerList(FTL) b PassengerReconcileList(PRL) c ElectronicTicketList(ETL) d TicketlessProductList(TPL) e AdditionalServiceList(ASL) SeatAssignmentParameters a StandardThirteen-DigitingSystemforTrafficDocuments NettingforExchange/ReissueTransactions f ATB2QualityAssurance z InhibitTicketingforSecurityReasons ReservationsandTicketCodingDirectory PlannedScheduleChanges ApplicationforShip'sCrewFares Passenger/BaggageReconciliationProcedures a BaggageTagMediaQualityGuidelines b LicencePlateFallbackSortationTag c RadioFrequencyIdentification(RFID)SpecificationsforInterlineBaggage d ReadandSortationRateinBaggageHandlingSystems e BaggageTakeninError NoticetoPassengers PassengerandBaggageConformanceServices a TracingProcedureforMissingCheckedBaggage b Tracing Unchecked Baggage and Handling Damage to Checked and Unchecked Baggage c ExchangeofInformationonInterlineBaggageTaggingErrors d BaggageTheft,PilferageandFraudulentClaimPrevention e BaggageIrregularityReport LocalBaggageCommitteeBylaws,TermsofReferenceandOperatingRules BaggageInformationMessages BaggageSystemInterface(BSI) Passengers'ElectronicEquipment BaggageConstructionStandards CarriageofCarry-onBaggage HandlingofSecurityRemovedItems InterlineBaggageClaim NumericLocationCodes a ReliabilityandIntegrityofBaggageMessaging InterlineHandlingProcedureforUnaccompaniedMinors FormandFunctionoftheElectronicBaggageTag(EBT) UseofBeaconInfrastructure a GuidelinesfortheAllocationofAirportSlots b FormofExchangeofScheduleInformation ReservationsVerification PublicationofReservationsInformation QualityControl a QualityControlforInterlineMessages StandardReservationsTelephoneConversations a MandatoryFareQuote&EnforcedTicketTimeLimit vi
5 Table of Contents Recommended Practice 1769 Emergency/StrikeSituation CodeofReservationsEthics SellandReportorFreeSaleAgreements PassengerSalesAgentLocationIdentification a Radio Frequency Identification(RFID) Specifications for Inflight Catering Equipment Management b StandardInflightCateringAgreement Protection of Privacy and Processing of Personal Data Used in International Air Transport ofpassengersandcargo HotelAccommodation,MealsandSurfaceTransportMultilateralAgreement SeamlessConnectivity a SeamlessAvailabilityandSelectiveQuery OnlineMarriedSegmentControl a InterlineMarriedSegmentControl AutomatedBlockSpaceInterface JourneyData ProfilesofInterlineBaggageClaims e IATAIntermodalInterlineTrafficAgreement Passenger f IATAInterlineTrafficAgreementforEnhancedDistributionCapability Passenger SmokinginAircraft EnhancedAvailabilityData InteractivePassiveValidation StructuredDomainNames PublicInformationSystemsandStandards PassengerDistributionLifecycle ReservationsProceduresforFreeandReducedRateTransportation TicketingandBaggageRegulationsforFreeandReducedTransportation a ProcedureforPassengersTravellingonSpaceAvailableBasis AutomatedBoardingControl AdditionalServices a OnlineSalesofAdditionalServicesinInterlineScenarios b ReservationsProceduresforChargeableAncillaryServices(Bilateral) StandardSpecificationsforAirlineIssuedCreditCards b StandardisedFormatforFinancialTransactionMessages d PaymentCardIndustryDataSecurityStandards(PCIDSS)Compliance StandardsIrregularityNotice(SIN) StandardisationofPaperSizesforVariousPassengerHandlingForms GuidelinesfortheEstablishmentofAirlineOperatorsCommittees TownVersusAirportTerminal CommonUsePassengerProcessingSystems(CUPPS) a AviationInformationDataExchange(AIDX) c ManagementInformationSystemsInterface ContactofAirPassengersExposedtoaHealthHazard DeniedBoardingCompensation AutomatedBaggageHandlingBasedontheIATALicencePlateConcept vii
6 Passenger Services Conference Resolutions Manual EffectivenessStatusofResolutionsandRecommendedPractices ListofConferences,CommitteesandMeetings NumericalIndex IndexofResolutionsandRecommendedPracticesbyResponsibleCommittee AlphabeticalIndexbySubjectMatter IATAStrategicPartners...SP-1 1 ThispassengerserviceResolutionorRecommendedPracticeissubmittedtotheU.S.DepartmentofTransportationfor approval, or approval and antitrust immunity. 2 ThispassengerserviceResolutionorRecommendedPracticeissubmittedtotheU.S.DepartmentofTransportationfor review and appropriate action before declarations of effectiveness by IATA and implementation by carriers. viii
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