BEFORE THE DEPARTMENT OF TRANSPORTATION WASHINGTON, D.C. Agreements Adopted by the Passenger Services. International Air Transport Association

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1 BEFORE THE DEPARTMENT OF TRANSPORTATION WASHINGTON, D.C. Agreements Adopted by the Passenger Services Conference (PSC) of the International Air Transport Association Docket OST APPLICATION FOR APPROVAL OF AGREEMENTS BY THE INTERNATIONAL AIR TRANSPORT ASSOCIATION April 24, 2007 Communications with respect to this document should be sent to: Douglas Lavin Regional Vice President North America International Air Transport Association 601 Pennsylvania Avenue, N.W. Suite 300 North Building Washington, D.C (202)

2 Summary DOCKET: OST-2007 DOT ORDER: pending Date: April 24, 2007 Filing fee/iata Acct: $1342 A328 US/UST involved?: YES Intended effective date: June 1, 2007 Memorandum: PSC/RESO/137 dated March 20, 2007 Finally Adopted Resolutions & Recommended Practices r1-r22 PSC/MINS/019 dated March 20, 2007 MINUTES Summary is included. 14 Recommended Practices (RPs) are submitted for information only because they are among the tranched items that no longer require DOT review and approval. The 14 RPs are identified on the cover of PSC/Reso/137. r r2. 722c r3. 722d r4. 722f r5. 722g r6. 722h r r8. 725f r9. 725g r r d r r r r r r r r c r r r Summary is included. APPLICATION FOR APPROVAL OF AGREEMENTS Pursuant to statements submitted by Member airlines of the International Air Transport Association (IATA), the undersigned has been constituted to be their attorney-in-fact for filing with the Department of Transportation copies of agreements adopted by the IATA Traffic Conferences. On their behalf, and pursuant to Sections and of Title 49 of the United States Code and Parts , and (c) of Title 14 of the Code of Federal Regulations, I am filing with the Department this application for approval of an IATA agreement. This agreement and related factual and explanatory materials and documentation required by 14 C.F.R and Department and Civil Aeronautics Board (CAB) precedent are contained in the IATA Traffic Conference documentation summarized above. This agreement arises from the continuing process of Services Conferences through which IATA Member airlines establish standardized facilitation arrangements

3 3 intended to ease international air transportation and interline procedures. This agreement was developed in the context of prior Department and CAB rulings addressing related agreements which reflected regulatory and market conditions then in effect. The present agreement, which makes amendments to the framework agreements forming the charter for ongoing facilitation programs or creates new agreements pursuant to that framework, should be viewed as part of a dynamic process of IATA Member airline adjustment to governmental and economic factors. On previous occasions, the Department and CAB have found these framework agreements to be consistent with the public interest. The present agreement does not impair the previous bases for approval and themselves are not adverse to the public interest. Moreover, approval of this agreement, which reflects compromises among the differing economic and social philosophies of the many nations whose airlines are parties, will advance the public interest in maintaining good aviation relations with other countries. We request early approval by the Department pursuant to 49 U.S.C and the grant of full antitrust immunity pursuant to 49 U.S.C The conferral of full antitrust immunity would be in the public interest and necessary for the transaction to proceed. This agreement is a product of the IATA Services Conferences which the Department found to be anticompetitive but nevertheless approved and immunized in Order (May 6, 1985) on foreign policy and comity grounds. The agreement embodies amendments to services resolutions/recommended practices that have been previously approved and immunized or creates new resolutions / recommended practices pursuant to the framework forming the charter for ongoing facilitation programs. Therefore, consistent with the Department's policy of immunizing amendments coextensively with the underlying agreement, the subject agreement should be granted immunity. Respectfully submitted: Douglas Lavin Regional Vice President North America International Air Transport Association

4 4 CERTIFICATE OF SERVICE A copy of this application or a summary notice thereof has been served by first class or priority mail on the following persons: Chief, Transportation, Energy & Agriculture Section Antitrust Division Department of Justice Washington D.C Douglas Lavin Date Served

5 M E M O R A N D U M PSC/RESO/137 TO: FROM: All Members, Passenger Services Conference - Accredited Representatives IATA Strategic Partners Director, Passenger DATE: 20 March 2007 REF: SUBJECT: s:\jpsc_06\bof\bofcov06\129g BOOK OF FINALLY ADOPTED RESOLUTIONS & RPs 28 th IATA Passenger Services Conference (PSC) Geneva, 25 October 2006 Attached are the Resolutions & Recommended Practices (RPs) that were adopted at the above-mentioned Conference. The filing period is established as 20 March 4 May To ensure timely approval, Members are requested to file these agreements, where required, with their Governments upon receipt of this document and to advise this office ( feldmanm@iata.org) of their Government s action by the end of the filing period. Filing formalities with the Canadian Transportation Agency on behalf of Canadian Members will be accomplished by this office. Filing formalities with the United States Department of Transportation (DoT) on behalf of IATA Members will be accomplished by IATA s Regional Vice President, North America. Please note that RPs 1707b, 1708, 1711, 1712, 1715, 1716, 1717, 1718, 1719, 1719a, 1719b, 1719c, 1740e and 1745 are submitted for information only: they are in the category of select passenger service standards the DoT has determined need not be submitted for review and approval. The intended effective date is 1 June 2007 as indicated at the foot of each Resolution. The Minutes are issued separately under Memorandum PSC/MINS/019 dated 20 March The Expedited Resolutions & Recommended Practices were circulated under cover of Memorandum PSC/RESO/133 dated 17 November International Air Transport Association Michael Feldman Route de l'aeroport 33 PO Box 416 CH Geneva 15 Airport Switzerland Tel: Fax:

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7 OUTLINE OF CONTENTS & STATUS OF EFFECTIVENESS RESOLUTIONS/RECOMMENDED PRACTICES FINALLY ADOPTED AT: 28 th PASSENGER SERVICES CONFERENCE (PSC) INTENDED EFFECTIVE DATE: 1 ST JUNE 2007 Resolution/RP Title PSC(28)722 TRANSITIONAL AUTOMATED TICKET (TAT) (amending) PSC(28)722c AUTOMATED TICKET/BOARDING PASS VERSION 2 (ATB2) (amending) PSC(28)722d PSC(28)722f PSC(28)722g PSC(28)722h PSC(28)724 PSC(28)725f PSC(28)725g PSC(28)728 PSC(28)735d OFF PREMISE AUTOMATED TICKET/BOARDING PASS VERSION 2 (OPATB2) (amending) ELECTRONIC TICKET AIRLINE (amending) ELECTRONIC TICKET NEUTRAL (amending) ELECTRONIC TICKET/ELECTRONIC MISCELLANEOUS DOCUMENTS GROUND HANDLING (amending) PASSENGER TICKET NOTICES CONDITIONS OF CONTRACT (amending) ELECTRONIC MISCELLANEOUS DOCUMENT AIRLINE (new) ELECTRONIC MISCELLANEOUS DOCUMENT NEUTRAL (new) CODE DESIGNATORS FOR PASSENGER TICKET AND BAGGAGE CHECK (amending) INVOLUNTARY CHANGE OF CARRIER, ROUTING, CLASS OR TYPE OF FARE (amending)

8 Page 2 PSC(28)736 PSC(28)740 PSC(28)745 PSC(28)766 PSC(28)767 VOLUNTARY CHANGES TO TICKETS (amending) FORM OF INTERLINE BAGGAGE TAG (amending) DANGEROUS GOODS IN PASSENGERS BAGGAGE (amending) INTERLINE PASSENGER RESERVATIONS PROCEDURE (amending) AIRLINE ACCOUNTING CODES AND AIRLINES PREFIXES (amending) PSC(28)780 FORM OF INTERLINE TRAFFIC AGREEMENT PASSENGER (amending) PSC(28)1707b [not for DoT approval] PSC(28)1708 [not for DoT approval] PSC(28)1711 [not for DoT approval] PSC(28)1712 [not for DoT approval] PSC(28)1714 PSC(28)1715 [not for DoT approval] PSC(28)1716 [not for DoT approval] DATA ELEMENT DIRECTORY FOR DCS PASSENGER MESSAGES (amending) PASSENGER NAME LIST (PNL) AND ADDITIONS AND DELETIONS LIST (ADL) (amending) SEAT PROTECTED MESSAGE (SPM) (amending) SEAT OCCUPIED MESSAGE (SOM) (amending) INDUSTRY DISCOUNT MESSAGE (IDM) (amending) PASSENGER SERVICE MESSAGE (PSM) (amending) PASSENGER INFORMATION LIST (PIL) (amending)

9 Page 3 PSC(28)1717 [not for DoT approval] PSC(28)1718 [not for DoT approval] PSC(28)1719 [not for DoT approval] PSC(28)1719a [not for DoT approval] PSC(28)1719b [not for DoT approval] PSC(28)1719c [not for DoT approval] PSC(28)1740c PSC(28)1740e [not for DoT approval] PSC(28)1745 [not for DoT approval] PSC(28)1749 PSC(28)1788 PSC(28) 1800 TELETYPE PASSENGER MANIFEST (TPM) (amending) PASSENGER TRANSFER MESSAGE (PTM) (amending) PASSENGER FINAL SALES MESSAGE (PFS) (amending) FREQUENT TRAVELLER LIST (FTL) (amending) PASSENGER RECONCILE LIST (PRL) (amending) ELECTRONIC TICKET LIST (ETL) (amending) RADIO FREQUENCY IDENTIFICATION (RFID) SPECIFICATIONS FOR INTERLINE BAGGAGE (amending) BAGGAGE TAKEN IN ERROR NOTICE TO PASSENGERS (amending) BAGGAGE INFORMATION MESSAGES (amending) CARRIAGE OF CARRY-ON BAGGAGE (amending) TICKET AND BAGGAGE REGULATIONS FOR FREE OR REDUCED RATE TRANSPORTATION (amending) AUTOMATED BAGGAGE HANDLING BASED ON THE IATA LICENCE PLATE CONCEPT (amending)

10 SUMMARY OF CHANGES RESOLUTIONS/RECOMMENDED PRACTICES FINALLY ADOPTED AT: 28 th PASSENGER SERVICES CONFERENCE (PSC) INTENDED EFFECTIVE DATE: INTENDED EFFECTIVE DATE: 1 ST JUNE 2007 Resolution/ Recommended Practice Resolution 722 TRANSITIONAL AUTOMATED TICKET (TAT) Resolution 722c AUTOMATED TICKET/BOARDING PASS VERSION 2 (ATB2) Resolution 722d OFF PREMISE AUTOMATED TICKET/BOARDING PASS VERSION 2 (OPATB2) Summary of Resolution/RP Provides governing rules on how to produce an automated ticket issued by airlines. It also provides the technical specifications and applicable conditions for the honouring of such tickets. Provides governing rules and technical specifications on how to produce an automated ticket/boarding pass (ATB2) ticket issued by airlines. It also provides the applicable conditions for the issuance and honouring of such tickets. Provides governing rules and technical specifications on how to produce an automated ticket/boarding pass (ATB2) ticket issued by travel agents. It also provides the applicable conditions for the issuance and honouring of such tickets. Summary of Amendment Clarifies that when an itinerary is eligible for electronic ticketing and it is technically and procedurally feasible to do so an electronic ticket shall be issued. Clarifies that when an itinerary is eligible for electronic ticketing and it is technically and procedurally feasible to do so an electronic ticket shall be issued. Clarifies that when an itinerary is eligible for electronic ticketing and it is technically and procedurally feasible to do so an electronic ticket shall be issued.

11 Resolution/ Recommended Practice Resolution 722f ELECTRONIC TICKET AIRLINE Summary of Resolution/RP Provides governing rules and technical specifications on how to produce an Electronic Ticket (ET issued by airlines. This allows ticketing to be performed without the issuance of paper tickets. Also included are the applicable conditions for the issuance and honouring of such tickets. Summary of Amendment Several changes to the electronic ticketing resolution as follows:- Changes to clarify that EDIFACT message standards are defined by the Passenger and Airport Data Interchange Standards (PADIS) board and expands the scope to include XML messaging standards. Adds new definitions for the Associated and Stand Alone Electronic Miscellaneous Document and consequential changes to related procedures. Changes to clarify that when an itinerary is eligible for electronic ticketing and it is technically and procedurally feasible to do so an electronic ticket shall be issued. Clarifies the use of the involuntary indicator in an involuntary rerouting scenario. Adds a new section for system update of an electronic ticket as a result of the adoption of the new standard for Electronic Miscellaneous Documents. Glossary definitions are revised.

12 Resolution/ Recommended Practice Resolution 722g ELECTRONIC TICKET NEUTRAL Resolution 722h ELECTRONIC TICKET/ ELECTRONIC MISCELLANEOUS DOCUMENTS GROUND HANDLING Summary of Resolution/RP Provides governing rules and technical specifications on how to produce an Electronic Ticket (ET issued by travel agents. This allows ticketing to be performed without the issuance of paper tickets. Also included are the applicable conditions for the issuance and honouring of such tickets. Provides governing rules and technical specifications to be followed for the third party ground-handling of electronic tickets. This allows airlines to have their electronic tickets handled by third party ground handlers. Summary of Amendment Several changes to the electronic ticketing resolution as follows:- Changes to clarify that EDIFACT message standards are defined by the Passenger and Airport Data Interchange Standards (PADIS) board and expands the scope to include XML messaging standards. Adds new definitions for the Associated and Stand Alone Electronic Miscellaneous Document and consequential changes to related procedures. Clarifies that when an itinerary is eligible for electronic ticketing and it is technically and procedurally feasible to do so an electronic ticket shall be issued. Adds a sunset date for the provision to allow the issuance of paper tickets when an itinerary is not ET eligible. Several changes to the electronic ticketing resolution as follows:- Changes to clarify that EDIFACT message standards are defined by the Passenger and Airport Data Interchange Standards (PADIS) board and expands the scope to include XML messaging standards. Adds new definitions for the Associated and Stand Alone Electronic Miscellaneous Document and consequential changes to related procedures. Adds a new section for system update of an electronic ticket as a result of the adoption of the new standard for Electronic Miscellaneous Documents.

13 Resolution/ Recommended Practice Resolution 724 PASSENGER TICKET NOTICES CONDITIONS OF CONTRACT Resolution 725f ELECTRONIC MISCELLANEOUS DOCUMENT AIRLINE Resolution 725g ELECTRONIC MISCELLANEOUS DOCUMENT NEUTRAL Resolution 728 CODE DESIGNATORS FOR PASSENGER TICKET AND BAGGAGE CHECK Summary of Resolution/RP Provides texts for various mandatory notices for tickets. Provides governing rules for the issuance and use of Electronic Miscellaneous Documents (EMD) by airlines. The EMD is an electronic method to document the sale and usage of charges associated to various usage, e.g. excess baggage charges. Provides governing rules for the issuance and use of Electronic Miscellaneous Documents (EMD) by agents. Provides various coding structures in order to identify the type of fare and other conditions of travel for tickets and other documents. Summary of Amendment Clarification added that airline is obliged to notify the passenger in cases of substitution of aircraft or new carrier. This will satisfy Articles 11 and 12 of EU Regulation 2111/2005. Establishment of this new standard. Establishment of this new standard. Adds procedures for the issuance of tickets using the Zonal Employee Discount Travel Scheme (ZED). Resolution 735d INVOLUNTARY CHANGE OF CARRIER, ROUTING CLASS OR TYPE OF FARE Provides governing rules for the involuntary rerouting of passengers due to flight disruptions. Minor editorial changes. Resolution 736 VOLUNTARY CHANGES TO TICKETS Provides governing rules for the voluntary rerouting of passenger tickets. Adds references to the new Miscellaneous Electronic Document (EMD).

14 Resolution/ Recommended Practice Resolution 740 FORM OF INTERLINE BAGGAGE TAG Resolution 745 DANGEROUS GOODS IN PASSENGERS BAGGAGE Summary of Resolution/RP Provides information, standards and specifications for industry baggage tags/labels. Provides procedures for the safe carriage of dangerous goods in checked baggage or carry-on baggage. Summary of Amendment Addition of option to allow extra information to facilitate heavy baggage identification. Various updates and clarifications regarding what articles are considered as dangerous in a passenger s baggage. RP 1707b DATA ELEMENT DIRECTORY FOR DCS PASSENGER MESSAGES RP 1708 PASSENGER NAME LIST (PNL) AND ADDITIONS AND DELETIONS LIST (ADL) Provides specifications and rules governing the use of DCS Passenger Messages. These messages are used to provide various pieces of information that support the seamless interline transportation of passengers. Provides the definitions, formats and procedures for the creation, transmission and interpretation of Passenger Name Lists Messages and Additions/Deletion Lists Messages associated with the passenger data produced by an airline reservations system. Editorial changes to RP to reflect new AIRIMP codes, provide clarification and reflect date of birth requirements. Editorial changes to RP to reflect new AIRIMP codes, provide clarification and reflect date of birth requirements. New sections to reflect SSR INFT occupying a seat and Remarks Element for Child Information. RP 1711 SEAT PROTECTED MESSAGE (SPM) Shows and illustrates what members must do for the advice of seats protected on multi leg flights. Small Editorial Changes. RP 1712 SEAT OCCUPIED MESSAGE (SOM) Shows and illustrates what members must do to advise the downline station of seats occupied by transit passengers or protected for downline boarding passengers. Small Editorial Changes.

15 Resolution/ Recommended Practice RP 1714 INDUSTRY DISCOUNT MESSAGE (IDM) RP 1715 PASSENGER SERVICE MESSAGE (PSM) RP 1716 PASSENGER INFORMATION LIST (PIL) RP 1717 TELETYPE PASSENGER MANIFEST (TPM) RP 1718 PASSENGER TRANSFER MESSAGE (PTM) RP 1719 PASSENGER FINAL SALES MESSAGE (PFS) RP 1719a FREQUENT TRAVELLER LIST (FTL) Summary of Resolution/RP Provides guidance to identify sub-load passengers (passengers not entitled to a firm booking) who are transiting the next downline station. Provides guidance on how to inform downline stations of disembarking and transiting passengers who require assistance or special handling. Provides guidance to member s cabin crews on necessary information concerning passengers on board and, optionally, about seats blocked for other purposes and downline seat protection. Outlines how to provide government authorities requiring a name list of disembarking passengers in message format. Provides guidance on how to inform arrival stations of transfer passengers and their baggage. The PFS message gives information to reservations systems about the final counts loaded on an aircraft at the departure station. List contains a numeric summary of passenger counts and may contain passenger names. The PFS message gives information to reservations systems about the final counts loaded on an aircraft at the departure station. List contains a numeric summary of passenger counts and may contain passenger names. Summary of Amendment Small Editorial Changes. Small Editorial Changes. Editorial amendments and a new example. Minor editorial changes. Minor editorial changes. Minor editorial changes. Minor editorial changes with a new Marketing Flight Information Element.

16 Resolution/ Recommended Practice RP 1719b PASSENGER RECONCILE LIST (PRL) RP 1719c ELECTRONIC TICKET LIST (ETL) Summary of Resolution/RP The PRL is a list containing all passenger check-in details for actual boarded passengers of a flight departure. Provides guidance on how to report the use of electronic tickets for actual boarded passengers. Summary of Amendment Editorial amendments with new Marketing Flight Information Element and Seat Configuration Element and associated new examples. Editorial changes. A new Marketing Flight Information Element as well as new examples. RP 1740c RADIO FREQUENCY IDENTIFICATION (RFID) SPECIFICATIONS FOR INTERLINE BAGGAGE RP 1740e BAGGAGE TAKEN IN ERROR NOTICE TO PASSENGERS RP 1745 BAGGAGE INFORMATION MESSAGES RP 1749 CARRIAGE OF CARRY-ON BAGGGE Provides guidance for the use of RFID in the baggage handling environment. Provides guidance to members on signage to post where baggage collection by passengers is undertaken. Provides the definitions, formats and specifications for all of the messages used in the baggage handling process. General guidance for carry on luggage. Editorial changes. New example to reflect on demand baggage tag. Editorial changes. Editorial change to reduce confusion on maximum dimensions of the recommended size of cabin baggage.

17 RP 1788 TICKET AND BAGGAGE REGULATIONS FOR FREE OR REDUCED RATE TRANSPORTATION RP 1800 AUTOMATED BAGGAGE HANDLING BASED ON THE IATA LICENCE PLATE CONCEPT Provides guidelines for issuance of tickets based on free or reduced rate industry transportation. Provides a blueprint for automated baggage handling within airlin operations from an airline perspective. Amends the procedures regarding mandatory data elements to be provided on staff travel tickets when the tour code box/date element is used. Editorial Changes.

18 003 B8.6/P T2 0 RESOLUTION 003 STANDARD RECISSION RESOLUTION PSC(28)003 Expiry: 2 June 2007 Type: B Resolved that, the following resolutions and recommended practices are rescinded: 003 B8.6/P Resolution 725e Electronic Miscellaneous Charges Order Airline Resolution 725f Electronic Miscellaneous Charges Order - Neutral RP 1743g Marking of Expedite Baggage for Security Control Filing Period: Effective Date: 20 March June May 2007

19 722 T3.8/P 0 RESOLUTION 722 TRANSITIONAL AUTOMATED TICKET (TAT) (amending) PSC(28)722 Expiry: Indefinite Type: B 722 T3.8/P RESOLVED that: Section 1 - General 1.4 When the itinerary to be ticketed is e-ticket eligible and it is technically and/or procedurally feasible an ET shall be issued. Filing Period: Effective Date: 20 March June May 2007

20 722c T3.8/P 0 RESOLUTION 722c AUTOMATED TICKET/BOARDING PASS VERSION2 (ATB) (amending) PSC(28)722c Expiry: Indefinite Type: B 722c T3.8/P RESOLVED that: Section 1 General 1.1 USE OF AUTOMATED TICKET/BOARDING PASS The ATB2 is a coupon-by-coupon ticket designed for use in various automated devices, for which data is computer generated. This data shall be printed on the front of the ATB2 coupons and shall be encoded on the magnetic stripe on the reverse side when present (see 2.8).For ATB card stock variations refer to Resolution 722e, Section 5 Document Requirements and Attachment A thereto. The ATB2 may not be issued for more than one passenger for international travel. When the itinerary to be ticketed is e-ticket eligible and it is technically and/or procedurally feasible an ET shall be issued. Filing Period: Effective Date: 20 March June May 2007

21 722d T3.8/P 0 RESOLUTION 722d OFF PREMISE AUTOMATED TICKET/BOARDING PASS VERSION2 (OPATB2) (amending) PSC(28)722d Expiry: Indefinite Type: B 722d T3.8/P RESOLVED that: Section 1 General 1.1 USE OF AUTOMATED TICKET/BOARDING PASS The ATB2 may not be issued for more than one passenger for international travel. When the itinerary to be ticketed is e-ticket eligible and it is technically and/or procedurally feasible an ET shall be issued. Filing Period: Effective Date: 20 March June May 2007

22 722f T2 T3.1/P T3.2/P T3.3/P T3.4/P T3.5/P T3.7/P T3.8/P T3.9/P T3.11/P T3.12/P T3.14/P T3.17/P T3.19/P T3.20/P T4 T7 0 RESOLUTION 722f ELECTRONIC TICKET - AIRLINE (amending) PSC(28)722f Expiry: Indefinite Type: B 722f T2 Section 1 Introduction/Scope 1.1 Electronic Ticketing is a method to document the sale and track usage of passenger transportation (Electronic Ticket). without requiring the issuance of paper value documents. 1.4 The Validating Carrier shall be the repository for Electronic Ticketing transactions. Passenger ticket and miscellaneous document ET data shall reside in the Validating Carrier's database. Each carrier's database and shall contain the data elements defined in the Glossary in Attachment A and shown in the Message Construction Matrix in Attachment 'B'. 722f 722f T3.19/P T3.19/P 1.5 EDIFACT PADIS message standards shall be used for the transmission of the Electronic Ticketing data elements. 3.3 DATA ELEMENTS means the components of EDIFACT PADIS messages. The following messages are defined in this Resolution: 3.4 EDIFACT means Electronic Data Interchange for Administration, Commerce and Transport. PADIS messages means Passenger and Airport Data Interchange Standards as defined by IATA Resolution 783 and consists of: - PADIS EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport) messages standards; - PADIS XML (extensible Markup Language) messages standards. (Secretarial note to above paragraph, renumber paragraph 3.4 to fit in alphabetical order under chapter 3)

23 722f T2 3.5 ELECTRONIC COUPON means - an electronic Flight coupon or other value document held in Carrier's database EMD Value Coupon Coupon(s) of an EMD that is assigned a specific value. May be valid for exchange (EMD-S) or lifted in connection with an ET flight coupon (EMD-A) ET Flight Coupon Coupon(s) of an electronic ticket for each part of the journey between places of origin and destination entailing a change of carrier, flight or class, or a stopover. 3.6 ELECTRONIC MISCELLANEOUS DOCUMENT (EMD) An electronic record issued by a Member or its authorised agent, in accordance with applicable tariffs, for the collection of miscellaneous charges ELECTRONIC MISCELLANEOUS DOCUMENT STAND-ALONE (EMD-S) EMD issued for residual value or the collection of miscellaneous charges that are not to be lifted with an ET flight coupon(s) ELECTRONIC MISCELLANEOUS DOCUMENT - ASSOCIATED (EMD- A) EMD issued for the collection of miscellaneous and excess baggage charges that are to be lifted with an ET flight coupon(s). The association between an EMD-ASSOCIATED value coupon(s) and the corresponding ET flight coupon(s) requires that the coupon status of both remain synchronised. 722f T ELECTRONIC TICKET (ET) means the Itinerary/Receipt issued by or on behalf of Carrier, the Electronic Coupons and, if applicable, a boarding document. 722f T2 T3.19/P ELECTRONIC TICKETING DATA ELEMENTS GLOSSARY means a document that defines each of the data elements used in Electronic Ticketing EDIFACT PADIS messages (Attachment `A') ELECTRONIC TICKETING EDIFACT PADIS IMPLEMENTATION GUIDE means a documents that describes the recommended standard for Electronic Ticketing EDIFACT PADIS messages. Where possible, the Guide follows ATA/IATA PADIS documentation standards.

24 722f T FINAL STATUS The coupon has one of the following coupon status indicators: 3.10 IRREGULAR OPERATIONS Indicates the Operating Carrier or Ground Handler is intending to retain control beyond the normal 72 hour period provided for under Airport Control, Checked-In or Lifted/Boarded status INTERIM STATUS The coupon has one of the following coupon status indicators: Airport Control Checked In Irregular Operations Lifted/Boarded Refund Taxes/Fees/Charges Only Suspended Unavailable ITINERARY/RECEIPT means a document or documents forming part of the Electronic Ticket which contains the information and notices required in accordance with Resolutions 722f and 722g MARKETING CARRIER means the airline whose Airline Designator is recorded as the transporting carrier on the electronic flight coupon(s). (See Airline Designator Marketing Carrier in the Glossary.) 722f T2 T3.19/P MESSAGE CONSTRUCTION MATRIX means a grid containing a master list of data elements that comprise each Electronic Ticket EDIFACT PADIS message (Attachment `B'). 722f T OPERATING CARRIER means the carrier used in a codeshare situation when different from the Marketing Carrier whose airline designator is filed in the DEI 50 of the Standard Schedules Information Manual (SSIM). This information will be used in ET eligibility checks to ensure the Validating Carrier has electronic ticket agreements/capabilities in place with a Marketing and Operating Carrier of a flight segment. Only applies when the DEI 50 field on the SSIM is populated. See sections and for more information TICKET HANDLER means an airline used to perform ticketing services on behalf of the Operating Carrier, in locations where the Operating Carrier does not have its own ticketing point and using a different system to that of the Operating Carrier. 722f T3.19/P 3.17 TYPE A MESSAGE and XML Messages means an interactive communications format that requires an immediate response.

25 722f T TICKET means either the document entitled Passenger Ticket and Baggage Check or the Electronic Ticket, in each case issued by or on behalf of Carrier, and including Conditions of Contract, notices and the Coupons contained in it. 722f 722f T2 T2 T3.19/P VALIDATING CARRIER means - Tthe issuing airline whose numeric airline code is reflected in the electronic transaction for the flight coupon(s) precedes the document number. The Validating Carrier shall be the controlling and authorising entity for Electronic Ticketing transactions. See Airline Designator Validating Carrier in the Glossary). Section 4 Data Retention 4.1 All ET data records with at least one Open for Use flight coupon shall be accessible in real time interactively for a minimum of 13 months from the date of issue. 4.2 Carriers shall also provide interactive access to ET data records with at least one Open for Use flight coupon for 13 months from the date of first usage. 4.3 The ET record will be accessible in real time interactively for a minimum of 7 days after all coupons are closed set to final status, i.e., Closed, Exchanged/Reissued, Flown/Used, Printed, Refunded, or Voided. 5.3 COMMUNICATION EDIFACT PADIS message standards shall be used for the real time (Type A) interactive transmission of the Electronic Ticketing data. ET EDIFACT message standards shall be maintained by the ATA/IATA PADIS Board. The ATA/IATA PADIS Board shall maintain the PADIS message standards as defined in Resolution f T2 T3.17/P E Exchanged/Reissued Indicates the value of the ET flight coupon(s) has been used in payment for a new transaction G Exchanged/FIM Indicates the ET flight coupon(s) has been exchanged for a Flight Interruption Manifest by a Ground Handler I Irregular Operations Indicates the carrier holding control is extending control beyond the normal hour period provided for under Airport Control, Checked-In or Lifted/Boarded status. This extension may not exceed 7 days from original scheduled departure Reserved for emergency lock 01 9 Reserved for on-line internal airline use only.

26 722f T2 5.5 MESSAGES The data elements required for the request/outbound and response ET messages are outlined used for each ET message are shown in the Message Construction Matrix in Attachment B. Each data element is defined in the Electronic Ticketing and Miscellaneous Documents Data Elements Glossary in Attachment A. 722f T The following are ET Messages: Display Request to Validating Carrier to retrieve data elements necessary to display the complete record of the ET including flight Coupon Status Indicator(s). Response provides data elements necessary to display complete record, display a similar record list or denies the request System Update A request from a carrier to associate or disassociate an EMD to or from an ET. Response either acknowledges or denies the request Data Elements The data elements used for each ET message are shown in the Message Construction Matrix in Attachment `B'. Each data element is defined in the Electronic Ticketing Data Elements Glossary in Attachment `A'. 722f T3.19/P Section 6 Procedures 6.1 GENERAL Systems shall provide for 99 occurrences of the tax/fee/charge amount data element ad 99 occurrences of each associated tax/fee/charge qualifier 1 in accordance with standard EDIFACT PADIS messages. The provisions of this paragraph will apply with effect from 1 January f T Alterations to data elements are not permitted except as specified by Reservation Change procedures as authorizsed by the Validating Carrier. 722f T2 T3.8/P 6.2 ISSUANCE This action allows initial (original) issuance of ET flight coupons. When any segment in the itinerary being ticketed is not ET eligible, a paper ticket shall be issued. When the itinerary to be ticketed is e-ticket eligible and it is technically and/or procedurally feasible an ET shall be issued.

27 722f T2 T3.9/P Electronic Ticket A separate ET flight coupon number shall be stored in the Validating Carrier database for each change of carrier and for each portion of the journey where a change of flight or a change in class of service is involved. For all segments, a carrier code other than YY must be specified for each flight coupon, even if a specific flight is not booked ET flight coupon(s) shall have consecutive coupon numbers within the range 1 through 4, as applicable, and be issued in sequence. A maximum of 4 flight coupons per ticket number shall be issued. A maximum of 4 consecutive tickets may shall be issued All flight coupons and surface segments, including those representing a change of airport in the same city shall be counted when calculating the total number of flight coupons. Example for a total number of 6 coupons: Itinerary Coupon Number ORD-DTW 1 DTW-LGW 2 SURFACE/ARNK N/A LHR-FRA 4 FRA-BOS 1 BOS-ORD 2 722f T2 722f T The data elements to be included in the ET record are shown in the Message Construction Matrix in Attachment B. The coupon entries which are consistent with the paper ticket shall be in accordance with Resolutions 722 and 722c. Reservations Status Code(s) Date of Issue Issuing Agency/Airline-Name and Place of Issue 722f T7 Free Baggage Allowance (OptionalConditional)

28 722f T2 6.3 DISPLAY This action allows retrieval of all data elements related to the ET flight coupon(s) including the current Coupon Status Indicator as defined in the Glossary Attachment A. for Coupon Status Indicator. 722f T3.14/P If the result of a display request is multiple matching items, the carrier shall respond with a similar list display response. (Secretary note: renumber existing and to and 6.3.8) 722f T3.2/P 6.4. CONTROL On receipt of control of a flight coupon from the Validating Carrier, any validations performed on the Form of Payment shall be limited to the Form of Payment Type. 722f 722f T3.17/P T2 T3.4/P Ground Handling arrangements are outside the scope of this Resolution and shall be handled by ET bilateral agreements. (Secretary note: renumber subsequent paragraphs) Change of Status When a carrier is being notified of a change of coupon status, only coupon(s) being changed shall be included in the Change of Status message. T2 T3.4/P When the carrier holding control of ET flight coupon(s) notifies the Validating Carrier of Coupon Status Indicator updates via a Change of Status message, the same Coupon Status Indicator shall be sent via a separate Change of Status message for the corresponding EMD-A value coupon(s) When the Carrier holding control is notifying the Validating Carrier of final Coupon Status of Exchange/Reissue as a result of an E-ticket being exchanged to another E-ticket, the new reissue ticket number issued by that carrier shall be included in the Change of Status request message Request Airport Control The Marketing or Operating Carrier shall request Airport Control from the Validating Carrier via a Request Airport Control message using Transaction Action B. When a carrier obtains control of an ET flight coupon(s) indicating an corresponding EMD-A value coupon(s), that carrier shall also request Airport Control of the corresponding EMD-A value coupon(s) from the Validating Carrier of the EMD-A via a Request Airport Control message using Transaction Action B.

29 722f T The Marketing Carrier may extend the length of time it will maintain control of an ET flight coupon by sending a Change of Status message with an I Coupon Status Indicator to the Validating Carrier. The extended length of time shall not exceed 7 days following the scheduled flight departure date/time for flight coupons with a current or future travel date, or 7 days following the date/time control is obtained for flight coupons with a past date travel date. 722f T3.8/P 6.10 EXCHANGE/REISSUE This action allows an exchange/reissue of ET flight coupons/ When any segment in the itinerary being ticketed is not ET eligible, a paper ticket shall be issued. When the itinerary to be ticketed is e-ticket eligible and it is technically and/or procedurally feasible an ET shall be issued. 722f T RESERVATION CHANGE The response indicates one of the following in the Response Comment Data Element. The new carrier can use the ET flight coupon(s) which has been updated with the new or modified itinerary. The new carrier can use the ET flight coupon(s) as is. The coupon(s) has not been updated to reflect the new or modified itinerary. The new carrier may use the ET flight coupon(s), further action may be required. The new carrier may use the ET flight coupon(s), exchange recommended. The new carrier may not use the ET flight coupon(s) for the new/modified itinerary. 722f T3.17/P 6.13 CHANGE OF STATUS The Change of Status is a request to a carrier to update the Coupon Status Indicator of ET flight coupon(s) Only the Validating Carrier may change the coupon status indicator of an ET flight coupon(s) A table of allowable coupon status changes is included in the Coupon Status Matrix in Attachment C. (subsequent sections and paragraphs require renumbering.) HISTORY DISPLAY EMERGENCY LOCK INVOLUNTARY INDICATOR (I) TICKET HANDLER PROCESS

30 722f T INVOLUNTARY INDICATOR (I) When a carrier requests airport control for an involuntary reroute, the involuntary indicator shall be included in the request. The presence of the indicator in the request does not obligate the Validating Carrier to relinquish control of the coupon(s). When the request is accepted, the Involuntary Indicator shall be stored by the Validating Carrier. When the Original Operating/Marketing Carrier, or the Ticket Handler acting on their behalf, requests airport control for an involuntary reroute, the involuntary indicator shall be included in the request. The request for control shall only include those coupon(s) affected by the disruption. Upon receipt of a request airport control message that includes the involuntary indicator, the Validating Carrier shall not deny the request when the coupon status is open for use and the requesting carrier is part of the ticketed itinerary affected by the disruption. 722f T TICKET HANDLER PROCESS The Ticket Handler shall perform the following functions on behalf of the Operating Carrier: Display Exchange/Reissue System Update 722f T3.4/P Upon receipt of the Change of Status Message from the Ticket Handler, the Operating Carrier shall initiate an even Exchange/Reissue transaction against the Ticket/Coupon numbers(s) received from the Ticket Handler for the passenger s original itinerary and send Change of Status message, which shall include the new reissue ticket number, to the Validating Carrier to set coupon status to Exchanged/Reissued, or deny the request.

31 722f T SYSTEM UPDATE The System Update message for association shall only be initiated by the Validating Carrier of the EMD-A. Multiple EMD-A value coupons may be associated to a single ET flight coupon. The System Update message for disassociation may be initiated only by the Validating Carrier of the EMD-A, the Validating Carrier of the ET or a Marketing/ Operating Carrier of the EMD-A or by a Ticket Handler acting on their behalf The transaction action is U for System Update If no response to the System Update message is received, the sending system shall resend the message a minimum of 5 times or as many times as necessary until a response is received If the receiving system shows the message was already processed a positive acknowledgement shall be returned. 722f T When the corresponding ET flight coupon(s) are not at final status, the receiving system shall not deny the System Update request. When the corresponding ET flight coupon(s) are at final status, the receiving system shall deny the System Update request Upon receipt of a System Update message to associate, the receiving system shall update the ET record with the In Connection With Document Number and the In Connection With Coupon Number Upon receipt of a System Update message to disassociate, the receiving system shall update the ET record to remove the In Connection With Document Number and the In Connection With Coupon Number Upon receipt of a System Update message to disassociate from a Ticket Handler, the Operating Carrier shall forward the system update message to the Validating Carrier of the EMD-A.

32 722f T2 T3.19/P Attachment A ELECTRONIC TICKET AND MISCELLANEOUS DOCUMENTS DATA ELEMENTS GLOSSARY The Electronic Ticketing Glossary defines each of the data elements used in Electronic Ticketing messages. This Glossary is applicable to airline, rail and ferry transportation to the extent that they are involved in Electronic Ticketing. In addition, the Electronic Ticketing EDIFACT PADIS Messages Implementation Guides for Edifact and XML describes the recommended standard for IATA Electronic Ticketing messages. Where possible, the Guide follows ATA/IATA PADIS documentation standards. ASSOCIATED FARE BASIS 15 ALPHANUMERICS A 722f T3.1/P The applicable code as provided for in IATA Resolution 728 for the associated EMD Carrier Fee Code 23 ALPHANUMERIC (Repeatable Field) A code to identify the specific not refundable/not interlineable fee being imposed by a carrier. A 722f T2 DOCUMENT TYPE 1 ALPHA A (Repeatable Field) The following codes are used for new documents being issued: E = J = M = O = T = Y = Excess Baggage EMD-A MCO Tour Order Ticket EMD-Stand-alone The following codes are used to identify documents with exchange value being exchanged or reissued: A = All Other Document Types E = Excess Baggage J = EMD-A M = MCO O = Tour Order S = Special Service Ticket T = Ticket Y = EMD-Stand-alone

33 722f T3.4/P EXCHANGED TICKET QUALIFIER 1 ALPHANUMERIC A code in a Change of Status message to indicate which ticket number is being Exchanged/Reissued. 722f T2 IN CONNECTION WITH QUALIFER 1 NUMERIC A A A code used to indicate that an EMD-A is associated or disassociated to an ET. 1 = Associated 2 = Disassociated 722f T3.12/P ISSUING AGENCY - NAME AND PLACE OF ISSUE 71 ALPHANUMERICS Place of Issue of the agency or airline issuing the document followed by name of the agency or airline issuing the document 722f T3.4/P NEW REISSUE TICKET NUMBER QUALIFIER 1 ALPHANUMERIC A code in a Change of Status message to indicate the new ticket number issued as a result of the Exchange/Reissue transaction. A A 722f T2 A NON-COMMISSIONABLE 1 ALPHA (Applicable to 725g only) Y = Non-Commissionable Blank = Not applicable NON-INTERLINABLE 1 ALPHA (Applicable to 725g only) Y = Non-Interlinable Blank = Not applicable 722f T3.19/P NUMBER OF TICKET/DOCUMENT NUMBERS 2 NUMERIC The total number of ticket/document numbers sent in a single EDIFACT PADIS message. A

34 722f T2 REASON FOR ISSUANCE SUB CODE 3 ALPHANUMERICS A A secondary code that qualifies the Reason for Issuance Code at the coupon level as sourced from ATPCO. REISSUED TICKET/DOCUMENT DATE OF ISSUE 7 ALPHANUMERICS The issue date of a ticket that was reissued in the format DDMMMYY. REISSUED TICKET/DOCUMENT NUMBER 14 ALPHANUMERICS A document number assigned to a ticket previously issued. See glossary definition for TICKET/DOCUMENT NUMBER. 722f T3.5/P SOLD FLIGHT ARRIVAL DATE 7 ALPHANUMERICS A The scheduled date of arrival in the format DDMMMYY for each coupon as it was sold. SOLD FLIGHT ARRIVAL TIME 5 ALPHANUMERICS The local flight arrival time as published in the Carrier s current schedule as it was sold based on the 24-hour clock or expressed as A, P, N, M for AM, PM, Noon, Midnight, e.g.: 0715 or 715A, 1200 or 12N, 1915 or 715P, 2400 or 12M for each coupon as it is was sold. 722f 722f T3.12/P T3.11/P TICKET ISSUANCE ORIGINATOR CODE 1 ALPHANUMERIC A code indicating the ticket in the message was issued from a travel agency (T) or an airline (A) TOUR CODE 15 ALPHANUMERIC (15 th digit reserved for future use) A A This element shall contain the applicable tour code as provided in IATA Resolution 728. Exception: When used for Industry discount e-tickets, this element shall contain applicable data in accordance with IATA Recommended Practice 1788 Section f T3.3/P VALIDATING AIRLINE DESIGNATOR - 3 ALPHANUMERIC The two/three character designator identifying the Validating Carrier that will be the final recipient of a Display request from a Gground Hhandling Ssystem to an Operating Carrier or from a Tticket Hhandling Ssystem to an Operating or Marketing Carrier. A

35 722f T2 T3.1/P T3.3/P T3.4/P T3.5/P T3.7/P T3.11/P T3.12/P T3.20/P Attachment B MESSAGE CONSTRUCTION MATRIX AIRLINE MESSAGES MATRIX B* ELEMENT DESCRIPTION Transaction NO CHAR. A, N OR A/N DISPLAY UNSOLICITED AIRPORT CONTROL (INFORMATION ATA ONLY) REQUEST AIRPORT CONTROL SYSTEM UPDATE Action code ---> D T (I-IATA ONLY) B D RESOLUTION 722f REQ RESP REQ REQ REQ RESP REQ RESP In Connection with Qualifier 1 N C C C C Data Element No. Characters A, N, OR A/N Change of Status 722f REQ RESP Exchanged Ticket Number Qualifier 1 A/N C New Reissue Ticket Number Qualifier 1 A/N C Data Element No. Characters A, N OR A/N Transaction Action Codes 722F Carrier Fee Code (Applicable 722g) 23A/N ELEMENT DESCRIPTION Transaction Action Code NO. CHAR' A, N OR A/N. Display Req Validating Airline Designator 3 A/N CO

36 722f T2 T3.1/P T3.3/P T3.4/P T3.5/P T3.7/P T3.11/P T3.12/P T3.20/P Attachment B MESSAGE CONSTRUCTION MATRIX AIRLINE MESSAGES MATRIX B* Element Description Transaction NO.CHAR A, N or A/N DISPLAY UNSOLICITED AIRPORT CONTROL (INFORMATION ATA ONLY) HISTORY DISPLAY REQUEST AIRPORT CONTROL Action Code Req Resp Req Resp Req Resp Req Resp... ISO Country Code 2 A/N C C M C M ELEMENT DESCRIPTION Transaction NO CHAR. A, N OR A/N DISPLAY UNSOLICITED AIRPORT CONTROL (INFORMATION ATA ONLY) REQUEST AIRPORT CONTROL Action code ---> D T (I-IATA ONLY) B RESOLUTION 722f REQ RESP REQ RESP Staff Reservations Entitlement 1 N OC OC OC Transaction NO. CHAR. A, N OR A/N UNSOLICITED AIRPORT CONTROL (INFORMATION ATA ONLY) REQUEST AIRPORT CONTROL Action Code---> T (I-ATA only) B RESOLUTION 722f REQ RESP REQ RESP Form of Payment Amount 12 A/N C C

37 722f T2 T3.1/P T3.3/P T3.4/P T3.5/P T3.7/P T3.11/P T3.12/P T3.20/P Attachment B MESSAGE CONSTRUCTION MATRIX AIRLINE MESSAGES MATRIX B* Date Element No. Characters A N, OR A/N Display Transaction Action Code D 20.60/722f 2005 MANUAL REQ RES P History Display Transaction Action Code H REQ RES P Request Airport Control Transaction Action Code B REQ Change Status of Transaction Action Code C Redirect Airport Control Transaction Action Code N Reservatio n Change Transaction Action Code A Emergency Lock Transaction Action Code M System Update Transaction Action Code U Ticket Issuance Originator Code 1 A/N M M M RES P REQ RES P REQ RES P REQ RES P REQ RES P REQ RES P Unsolicited - Airport Control (Information ATA Only) Transaction Action Codes T I (I ATA Only) REQ RES P ELEMENT DESCRIPTION Transaction NO CHAR. A, N OR A/N DISPLAY UNSOLICITED AIRPORT CONTROL (INFORMATION ATA ONLY) HISTORY DISPLAY REQUEST AIRPORT CONTROL CHANGE OF STATUS REDIRECT AIRPORT CONTROL RESERVATION CHANGE EMERGENCY LOCK SYSTEM UPDATE Action code ---> D T (I-IATA ONLY) H B C N A M U RESOLUTION 722f/20.60 REQ RESP REQ RESP REQ RESP REQ RESP REQ RESP REQ RESP REQ RESP REQ RESP Sold flight arrival date 7 A/N C C C C Sold flight arrival time 5 A/N C C C C Filing Period: Effective Date: 20 March June May 2007

38 722g 722g 722g 722g T2 T3.1/P T3.8/P T3.9/P T3.18/P T3.19/P T5 T7P T8 T2 T3.19/P T3.19/P 0 RESOLUTION 722g ELECTRONIC TICKET - NEUTRAL (amending) PSC(28)722g Section 1 Introduction/Scope Expiry: Indefinite Type: B 1.1 Electronic Ticketing is a method to document the sale and track usage of passenger transportation (Electronic Ticket) without requiring the issuance of paper value documents. 1.2 The Validating Carrier shall be the controlling and authorising entity for Electronic Ticketing transactions. 1.3 The Validating Carrier shall be the repository for Electronic Ticketing transactions. Passenger ticket and miscellaneous document ET data shall reside in the Validating Carrier's database. Each carrier's database and shall contain the data elements defined in the Glossary in Attachment A and shown in the Message Construction Matrix in Attachment B. 1.4 EDIFACT PADIS message standards shall be used for the transmission of the Electronic Ticketing data elements. 3.4 DATA ELEMENTS means the components of EDIFACT PADIS messages. The following messages are defined in this Resolution: 3.5 EDIFACT means Electronic Data Interchange for Administration, Commerce and Transport. PADIS messages means Passenger and Airport Data Interchange Standards as defined by IATA Resolution 783 and consists of: - - PADIS EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport.) messages standards; - PADIS XML (extensible Markup Language) messages standards. (Secretarial note to above paragraph, renumber paragraph 3.5 to fit in alphabetical order under chapter 3) 722g T2 3.6 ELECTRONIC COUPON means - an electronic Flight coupon or other value document held in Carrier's database EMD Value Coupon Coupon(s) of an EMD that is assigned a specific value. May be valid for exchange (EMD-S) or lifted in connection with an ET flight coupon (EMD-A) ET Flight Coupon Coupon(s) of an electronic ticket for each part of the journey between places of origin and destination entailing a change of