Project Sangam PASSAGE - ESS. Training / User Manual. IBM India Pvt. Ltd. GBS- Domestic Page 1 of 16

Transcription

1 Project Sangam Training / User Manual PASSAGE - ESS IBM India Pvt. Ltd. GBS- Domestic Page 1 of 16

2 SAP Portal Navigation... 3 Create Passage... 5 Cancel RAO...14 IBM India Pvt. Ltd. GBS- Domestic Page 2 of 16

3 SAP Portal Navigation The SAP Portal navigation is as simple as browsing any website in www. SAP Portal Navigation Path The SAP Portal navigation path for Employee Self Services is as follows : SAP login screen Please enter your User ID (SAP Personnel Number) Please enter your password. First time password is set as your PAN Number (all alphabets capital e.g. AAAAA1234B) After you enter User id and Password; click on Log On to continue. IBM India Pvt. Ltd. GBS- Domestic Page 3 of 16

4 Click on Passage Click on Passage RAO IBM India Pvt. Ltd. GBS- Domestic Page 4 of 16

5 Create Passage Once you click on Passage RAO service ; following screen will appear on your screen. Steps for creating Passage 1) On this screen employee can view 3 sections i. Employee Passage details : Employee s Passage Quota eligibility and Class of Travel eligibility; Passage on Hold Status and Years of Service can be viewed. ii. Overview : This section will display all the RAO s issued to the Employee recorded in the system. iii. Passage Quota Details : This section will display Employee s Passage Quota IBM India Pvt. Ltd. GBS- Domestic Page 5 of 16

6 Click here to select RAO View Passage Quota for the employee Click here to create New RAO View selected RAO Cancel selected RAO IBM India Pvt. Ltd. GBS- Domestic Page 6 of 16

7 2) Click on Create New This screen is to capture the RAO details for creation of RAO. Family Members maintained in SAP system only can be used. Once user selects Family Member; it gets added to the Travel Details section; where Sector has to be updated, Confirmed Requests my employee if any has to be updated. International Sector would be picked by system from flight schedule and Extended Family would be picked by system based on relationship to the family member. Family Members would be displayed from Infotype 21 Click here to select family members Click here to add sector Click here to insert another record of same person IBM India Pvt. Ltd. GBS- Domestic Page 7 of 16

8 Single Flight Sector: 3) Click on ADD SECTOR Example: Employee wants to Travel from Mumbai to Chandigarh without opting for any stopover in between. He will therefore enter Mumbai as Orgin and Chandigarh as Destination on the screen. Note: Please enter only 3 character IATA codes in the designated area. If you are not aware of the IATA code, click on the text box and press F4. From the list select you desired origin/destination. Based on Origin and Destination entered; system would provide a list of flights from which user can select options. Different Legs in the travel would be identified by Index no; User will select one flight and respective stopovers can be selected; Click on Continue after selecting the desired route. Click here to search for the sector or user can type directly IBM India Pvt. Ltd. GBS- Domestic Page 8 of 16

9 After user has selected the route and click on continue; the sector is prepared and shown in the next screen. IBM India Pvt. Ltd. GBS- Domestic Page 9 of 16

10 Selecting Multi Sector with Stopover Example: Employee wants to travel from Coimbatore to New York with stopover at Mumbai. He would enter Coimbatore in Origin and New York in Destination; system would show following results To select stopover please select here. Please note the index nos. Each Leg of travel will have same index number. Please note the index nos. Each Leg of travel will have same index number. Please note the column Index; each leg of travel will have same Index No. In our example above; user can go to NYC from CJB view Mumbai or Via Delhi; so in Index one, he/she can choose any one, accordingly if the user chooses via Delhi option, then the user can also avail Mumbai as a Stop Over. In second leg of travel i.e. Index No. 2 ; employee can choose only second option i.e. via Delhi. Similarly in the return trip; While coming from NYC user can opt from Mumbai or Delhi and accordingly the onward journey to Coimbatore. Note: i. Only one record can be selected in One Index No. ii. The Origin of any Index selected should be destination of the previous Index Selected as shown above. iii. A record from each Index should be selected. iv. Please Check the Stop over button corresponding to the flight operating at your desired stop over route. Unless the stop over box is checked you would not be allowed to take stop over at that station. IBM India Pvt. Ltd. GBS- Domestic Page 10 of 16

11 After user has selected the route and click on continue; the sector is prepared and shown in the next screen. Click here use same sector for all Once all details are updated click on Validate Based on selection route will be provided Note: In case of stop over selected, the sector shown would be CJB-BOM-DEL-NYC- DEL-BOM-CJB. System will validate the application and provide successful message if all the checks are found to be correct. Now system will enable Create Button. IBM India Pvt. Ltd. GBS- Domestic Page 11 of 16

12 Click on Create to create RAO IBM India Pvt. Ltd. GBS- Domestic Page 12 of 16

13 4) RAO Created. RAO created successfully IBM India Pvt. Ltd. GBS- Domestic Page 13 of 16

14 Once the RAO is created in the system with a RAO number, employee is required to visit the Passage set up where his passage record card is maintained, to collect the printed and stamped copy of the RAO for ticketing. If during RAO creation, employee notices any discrepancy in his/her family details (Number of members or their names) or passage balances, they are requested to contact their respective passage setups for correction. IBM India Pvt. Ltd. GBS- Domestic Page 14 of 16

15 Cancel RAO Employee will be able to Cancel only those RAO s which are in REQUESTED status. The procedure for PRINTED RAO cancellation remains same as per your existing practice. 1) When employee has to Cancel an RAO click Cancellation button as shown in the below screen Click here to Select RAO Select RAO & click on Cancellation IBM India Pvt. Ltd. GBS- Domestic Page 15 of 16

16 Update Ticket status ie. Not Issued / Cancelled; and click on Cancel RAO User can see the RAO status as cancelled in overview screen IBM India Pvt. Ltd. GBS- Domestic Page 16 of 16