AIR TRANSPORT AND THE GATS

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1 TRADE ^ORGANIZATION AIR TRANSPORT AND THE GATS». *-». ^np^ujwhvtftipri rabit^e: OM TRADE IN HOOOi I ( '

2 TABLE OF CONTENTS LIST OF TABLES. CHARTS AND FIGURES ix LIST OF ACRONYMS xv GENERAL INTRODUCTION 1 CHAPTER I. AIRCRAFT REPAIR AND MAINTENANCE (MRO) 4 A. ECONOMIC DEVELOPMENTS 4 B. REGULATORY DEVELOPMENTS Developments concerning the regulation of Maintenance Repair and Overhaul (MRO) (a) General evolution 12 (b) Maintenance Steering Group (MSG) rules 12 (c) WTO developments 12 (d) European Communities Developments regarding safety regulations 12 (a) ICAO 13 (b) European Civil Aviation Commission (ECAC) 13 (c) IATA 15 (d) National developments 16 (i) China 16 (iij European Communities 16 (iiil United States 17 CHAPTER II. AIRLINE TICKET DISTRIBUTION 18 A. COMPUTER RESERVATION SYSTEMS SERVICES Business-to-Business Computer Reservation Systems (CRS) :.. 19 (a) Classical CRS 19 (i) Economic developments 19 Concentration 19 Ownership developments 20 Erosion of direct market share 20 Pricing 21 Diversification 22

3 (ii) Regulatory developments 22 ICAO 22 WTO 24 European Civil Aviation Commission (ECAC) 24 Bilateral developments 24 National developments 25 United States 25 Canada 27 European Communities - 28 (b) Global new entrants 28 (il Economic developments 28 (ii) Regulatory developments Business to Consumer (B-to-C) CRS 30 (a) Economic developments 30 (b) Regulatory developments Possible implications for cargo traffic Other service providers linked to CRS activities 33 B. SELLING AND MARKETING OF AIR TRANSPORT SERVICES Economic developments 34 (a) General observations 34 (b) Airport counters and city offices 34 (c) In-house call centres 34 (d) Direct online sales 35 J (e) (f) Selling and marketing activities undertaken by alliances, codesharing or simple commercial partnerships 36 General sales agents, third-party call centers and other outsourced sales and distribution functions 37 (ij General observations 37 (ii) General sales agents 38 (Hi) Third-party call centres 38 (iv) Other outsourced sales and distribution functions 38 (g) Aspects related to cargo traffic Regulatory developments 38 (a) ICAO developments 38 (b) WTO developments 39 (c) Bilateral regulatory aspects 40 (d) National developments 40

4 C. TICKET EMISSION SERVICES Passenger aspects 41 (a) A major technological evolution: electronic ticketing 41 (b) Self emission of tickets by airlines 41 (c) Billing Settlement Plans (BSPs) 42 (i) IATA Billing Settlement Plans 42 (ii) Airline Reporting Corporation (ARC)- United States 42 (Hi) Local providers 43 (iv) Project of alternative BSPs Cargo aspects 43 (a) E-freight 1 43 (b) Cargo Account Settlement Systems 43 (i) The IATA CASS 43 (ii) Alternative cargo settlement systems 44 ANNEX TO CHAPTER II 45 CHAPTER III. FRANCHISING 60 CHAPTER IV. SERVICES AUXILIARY TO ALL MODES WHEN DELIVERED IN AN AIR TRANSPORT CONTEXT (FREIGHT FORWARDING AND WAREHOUSING) 63 CHAPTER V. LEASING.' 65 A. ECONOMIC DEVELOPMENTS 65 B. REGULATORY DEVELOPMENTS Multilateral developments 68 (a) ICAO 68 (b) Cape Town Treaty Bilateral and national developments 69 ANNEX TO CHAPTER V 70 CHAPTER VI. GROUND HANDLING. CATERING AND REFUELLING 71 A. DEFINITION 71 B. MAIN TYPES OF PROVIDERS Airlines Airports 72

5 3. Independent ground handling companies 72 (a) "Global" actors 72 (b) "Global" actors with a regional focus 74 (c) Major regional actors 74 C. SIZE AND TYPES OF MARKETS 75 D. BRIEF DESCRIPTION OF THE MAIN MARKETS AND THEIR REGULATORY REGIMES General features of ground handling liberalization North America European Communities Asia and Pacific Other regions 80 E. WTO DEVELOPMENTS 80 F. BILATERAL DEVELOPMENTS 80 G. REGIONAL/PLURILATERAL DEVELOPMENTS 81 H. REGULATORY DEVELOPMENTS NOT RELATED TO MARKET ACCESS Safety Security.- 82 ANNEX TO CHAPTER VI 83 CHAPTER VII. AIRPORT MANAGEMENT SERVICES, INCLUDING CHARGING SYSTEMS 84 A. ECONOMIC AND REGULATORY DEVELOPMENTS Traffic Employment Overall financial situation Capital expenditure Ownership and management Security Competition policy Low-cost terminals Environment-related considerations Airport design 97 B. CHARGING 97 ANNEX TO CHAPTER VII 101

6 CHAPTER VIII. AIR TRAFFIC CONTROL SERVICES, INCLUDING CHARGING SYSTEMS 121 A. CORPORATISATION The move towards commercialisation Performance of commercialised ANS providers Safety Charges Costs Delays 126 B. INTERNATIONALISATION The Single European Sky initiative 126 (a) Legislation 127 (b) Working relationships with interested parties 128 (i) Military :: 128 (ii) Eurocontrol 128 (Hi) Single European Sky ATM Research (SESAR) 128 (iv) ICAO 128 (c) Recent developments Other integration/cooperation initiatives 129 (a) Plurilateral agreements 129 (b) Bilateral cooperation 129 C. ICAO CHARGING POLICY 129 D. TECHNOLOGICAL DEVELOPEMENTS 130 E. DELAYS : 131 F. ENVIRONMENTAL ASPECTS 132 G. DEVELOPMENTS BY REGION Europe Africa Asia and Oceania North America Latin America 134

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