Economy Class - RETURN. Economy Class - ONEWAY

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1 Effective: 01 eb 2013 A070/12 Booking RO: AKL / WLG / CHC TO: South East Asia Economy - RETURN E B Y S E B Y S LSSQR ELSSQR BLSSQR YLSSQR SLSSQR HSSQR EHSSQR BHSSQR YHSSQR SHSSQR CGK / NL / SUB PS / SGN / HAN Booking Economy - ONEWAY E B Y S E B Y S LSSQW ELSSQW BLSSQW YLSSQW SLSSQW HSSQW EHSSQW BHSSQW YHSSQW SHSSQW CGK / NL / SUB PS / SGN / HAN CLASS E B, Y, S TRAVEL) 6 ONTHS 6 ONTHS 12 ONTHS ANATORY ENORSEENTS QS // / US100XXL EE B4 EP / NON RE AT EP / SQ ONLY QS // / US100XXL EE / SQ ONLY AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING OESTIC BOOKING OR SQ 'E' release SQ OESTIC AONS

2 RO: AKL / WLG / CHC TO: South East Asia Booking CGK / NL Booking CGK / NL Booking CGK / NL Booking CGK / NL 2SSQ2R Business - RETURN C SSQ2W Business - ONEWAY J C J J2SSQ2R J C J2SSQ2W C2SSQ2W Z2SSQ2W C2SSQ2R J C 2SSQR J2SSQR C2SSQR Z Z Z2SSQ2R Z2SSQR SSQW J2SSQW C2SSQW Z2SSQW Z Z J, C, Z, P,, R: 12 ONTHS ANATORY ENORSEENTS: QS// / US300 XXL EE / VALI SQ ONLY QS// / US100 XXL EE / VALI SQ ONLY AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING OESTIC BOOKING CLASS release SQ OESTIC AONS

3 Booking CGK / NL Booking CGK / NL RO: AKL / WLG / CHC TO: South East Asia irst - RETURN P P2SSQR irst - ONEWAY P P2SSQW 4211 N/A N/A 2SSQR SSQW 4589 N/A N/A ANATORY ENORSEENTS: QS// / US300 XXL EE / VALI SQ ONLY 12 ONTHS J, C, Z, P,, R: QS// / US100 XXL EE / VALI SQ ONLY AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING OESTIC BOOKING CLASS release SQ OESTIC AONS

4 Booking RO: AKL / WLG / CHC TO: North Asia and China Economy - RETURN E B Y S E B Y S LNSQR ELNSQR BLNSQR YLNSQR SLNSQR HNSQR EHNSQR BHNSQR YHNSQR SHNSQR / / HN / ICN UK / NGO / KIX LCSQR ELCSQR BLCSQR YLCSQR SLCSQR HCSQR EHCSQR BHCSQR YHCSQR SHCSQR PVG / PEK / CAN Economy - ONEWAY Booking E B Y S E B Y S LNSQW ELNSQW BLNSQW YLNSQW SLNSQW HNSQW EHNSQW BHNSQW YHNSQW SHNSQW / / HN / ICN UK / NGO / KIX LCSQW ELCSQW BLCSQW YLCSQW SLCSQW HCSQW EHCSQW BHCSQW YHCSQW SHCSQW PVG / PEK / CAN CLASS E TRAVEL) 6 ONTHS 6 ONTHS B, Y, S 12 ONTHS ANATORY ENORSEENTS QS // / US100XXL EE B4 EP / NON RE AT EP / SQ ONLY QS // / US100XXL EE / SQ ONLY OESTIC BOOKING OR SQ 'E' release SQ OESTIC AONS AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING

5 Booking / HN / ICN UK / NGO / KIX PVG / PEK / CAN Booking / HN / ICN UK / NGO / KIX PVG / PEK / CAN Booking / HN / ICN UK / NGO / KIX PVG / PEK / CAN Booking / HN / ICN UK / NGO / KIX RO: AKL / WLG / CHC TO: North Asia and China Business - RETURN J C Z 2NSQ2R J2NSQ2R C2NSQ2R Z2NSQ2R CSQ2R J2CSQ2R C2CSQ2R Z2CSQ2R J C Z 2NSQR J2NSQR C2NSQR Z2NSQR CSQR J2CSQR C2CSQR Z2CSQR Business - ONEWAY J C Z 2NSQ2W J2NSQ2W C2NSQ2W Z2NSQ2W CSQ2W J2CSQ2W C2CSQ2W Z2CSQ2W J C Z 2NSQW J2NSQW C2NSQW Z2NSQW CSQW J2CSQW C2CSQW Z2CSQW PVG / PEK / CAN ANATORY ENORSEENTS: 12 ONTHS J, C, Z, P,, R: QS// / US100 XXL EE / VALI SQ ONLY 6543 QS// / US300 XXL EE / VALI SQ ONLY AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING 7446 OESTIC BOOKING CLASS release SQ OESTIC AONS

6 Booking / HN / ICN / KIX UK / NGO PVG / PEK CAN Booking / HN / ICN / KIX UK / NGO PVG / PEK CAN RO: AKL / WLG / CHC P P2NSQR TO: North Asia and China irst - RETURN 12 ONTHS J, C, Z, P,, R: QS// / US100 XXL EE / VALI SQ ONLY 2NSQR P2CSQR 2CSQR P P2NSQW P2CSQW 5003 irst - ONEWAY 2NSQW CSQW ANATORY ENORSEENTS: QS// / US300 XXL EE / VALI SQ ONLY AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING 5315 OESTIC BOOKING CLASS release SQ OESTIC AONS

7 Booking Booking Booking Booking Booking Booking / R J / R C / R Z / R RNSQ2R JRNSQ2R CRNSQ2R ZRNSQ2R / R J / R C / R Z / R RNSQR JRNSQR CRNSQR ZRNSQR 7925 / R J / R C / R Z / R RNSQ2W JRNSQ2W CRNSQ2W ZRNSQ2W / R J / R C / R Z / R RNSQW JRNSQW CRNSQW ZRNSQW Business / Suite - RETURN P / R PRNSQR RNSQR P / R PRNSQW Business / Suite - ONEWAY irst / Suite - RETURN irst / Suite - ONEWAY / R ANATORY ENORSEENTS: OESTIC BOOKING CLASS QS// / US300 XXL EE / VALI SQ ONLY 12 ONTHS J, C, Z, P,, R: QS// / US100 XXL EE / VALI SQ ONLY release SQ OESTIC AONS AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING / R RNSQW

8 Booking BO / EL / BLR / CB / AA / A / CCU / AC LE RO: AKL / WLG / CHC 2189 E B Y TO: India / Sri Lanka / aldives / Bangladesh Economy - RETURN LWSQR ELWSQR BLWSQR YLWSQR SLWSQR HWSQR EHWSQR S E B 2667 BHWSQR Y YHWSQR 3256 S SHWSQR Booking BO / EL / BLR / CB / AA / A / CCU / AC LE LWSQW ELWSQW BLWSQW YLWSQW E B Y 1561 Economy - ONEWAY 1732 S E B SLWSQW HWSQW EHWSQW BHWSQW Y YHWSQW SHWSQW S 2188 CLASS E TRAVEL) 6 ONTHS 6 ONTHS B, Y, S 12 ONTHS ANATORY ENORSEENTS QS // / US100XXL EE B4 EP / NON RE AT EP / SQ ONLY QS // / US100XXL EE / SQ ONLY OESTIC BOOKING OR SQ 'E' release SQ OESTIC AONS AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING

9 Booking BO / EL / BLR / CB / AA / A / CCU / AC LE Booking BO / EL / BLR / CB / AA / A / CCU / AC LE Booking BO / EL / BLR / CB / AA / A / CCU / AC LE Booking BO / EL / BLR / CB / AA / A / CCU / AC LE Booking BO / EL BLR / CB / AA / A / CCU / AC / LE Booking BO / EL BLR / CB / AA / A / CCU / AC / LE RO: AKL / WLG / CHC P P2WSQR Business - RETURN J C Z 2WSQ2R J2WSQ2R C2WSQ2R Z2WSQ2R J C Z 2WSQR J2WSQR C2WSQR Z2WSQR Business - ONEWAY J C Z 2WSQ2W J2WSQ2W C2WSQ2W Z2WSQ2W J C Z 2WSQW J2WSQW C2WSQW Z2WSQW irst - RETURN WSQR P / R P2WSQW 5003 TO: India / Sri Lanka / aldives / Bangladesh irst - ONEWAY ANATORY ENORSEENTS: OESTIC BOOKING CLASS J, C, Z, P,, R: 12 ONTHS QS// / US300 XXL EE / VALI SQ ONLY QS// / US100 XXL EE / VALI SQ ONLY release SQ OESTIC AONS AIRARES ARE SUBJECT TO TERS AN CONITIONS OLLOWING 2WSQW 5315

10 SITA ARE RULES CATEGORIES 00 Application and other conditions SQ ASIA SQUARE ARE Conditions A Effective: 22 July 2013 (Replaces A068/12 01eb13) a) RT/OW fares valid ex AKL, CHC (using direct services to/via ), and WLG (via AKL or CHC on NZ) to Asia. b) All fares are subject to change without notice. are offer is not valid unless all conditions are strictly complied with. c) or irst passengers originating in CHC, SQ will absorb the cost of 2 economy class sectors, CHC-AKL v.v. (one sector for OW journey) for transfer only, stopovers not permitted. d) or travel between -KUL v.v. -BLR v.v. -AA v.v. -CCU v.v. and -HAN v.v. travel is valid on SQ and I services; and -KUL v.v. H services using SQ 4 digit operated flights only. e) ares booked in R,, P, Z, C, J,, S, Y, B, E class are eligible to accrue frequent flyer points and are eligible to be used with upgrade awards. class fares are eligible to accrue frequent flyer points however cannot be used with upgrade awards. f) are differentials apply between SQ286/285 and SQ282/281/298/297 for Business only. 1 Eligibility 2 ay/time 3 a) CL ECL BCL YCL, SCL: LOW 16Jan-30Nov / HIGH - 01ec-15Jan b) CL JCL CCL ZCL PCL CL RCL: All Year 4 Application Valid on all SQ flights except SQ , , and I series. a) Valid for ticketing from 22 July 2013 until further notice. b) Ticket issuance is not permitted for itineraries with waitlisted or open dated sectors. c) Ticketing Time Limits: - All booking segments are appended with the applicable ticketing time limit and this will auto-cancel at the local time your booking was made, irrespective of weekends or public holidays. - If any of the ticketed segments are changed, a new ticketing time limit will be implemented. Bkg Cl BKGS AE AYS TO EPARTURE UST BE TKT AYS PRIOR TO EPARTURE more than R//P/Z/C Advanced Reservations & Ticketing 6 inimum Stay 7 aximum Stay 8 Stopovers 9 Transfers 10 Permitted Combinations 11 Blackout ates 3 days or less 1 day after PNR creation more than J/ days or less 1 day after PNR creation more than S/Y/B Less than 6 ust be ticketed 1 day after PNR creation BKGS AE AYS TO EPARTURE UST BE TKT AYS ATER PNR CREATION more than E Less than 6 1 more than Less than 6 1 d) Booking es: SQ International: (, E, B, Y, S) Economy, (, J, C, Z) Business, (P, ) irst, (R) Suite Passengers must be ticketed on SQ flight numbers. omestics: To be booked in Economy NZ (T) (If T unavailable, book W) or SQ (E). a) CL / ECL 6 months b) BCL YCL SCL CL JCL CCL ZCL PCL CL 12 months a) Permitted in for a max of 14 days stopover in each direction en route to final destination. b) or domestic sectors a maximum transit of 24 hours is permitted at Auckland and Christchurch. c) or the Trans-Tasman sectors, stopovers are permitted at Sydney, elbourne, Brisbane, Adelaide & Perth within base fare validity. Trans-Tasman sectors permitted on NZ and VA services. d) A maximum of 2 additional en-route stopovers utilising multi-stop routings are permitted free of charge (schedules, traffic rights and fare conditions permitting, no backtracking permitted). e) or itineraries with more than one stopover that are booked in Galileo GS, the itinerary will not automatically price the fare will have to be manually built. f) Singapore Stopover Holidays permitted for all destinations. g) Intermediate surface sectors represent a stopover. h) Where an itinerary includes a stopover at a point for which a higher fare is charged than the turnaround point the higher fare will apply to the entire journey. a) CL, PCL, ZCL, CCL, JCL, CL, SCL, YCL, BCL, ECL, CL fares may be combined on a half RT basis. SQ Square ares may be combined with SQ Special ares, if the Special ares ruling permits. The most restrictive fare rule applies. b) Business fares on SQ286/285 combinable with Business fares on SQ282/281/298/297; fare is calculated on a half RT basis. c) omestic add-ons permitted as specified in the SQ omestic add-ons fare sheet. d) Trans-Tasman add-ons on VA permitted only in Economy, as specified in the SQ Trans-Tasman add-on fare sheet - not available if SQ travel in Business or irst. Trans-Tasman addons on NZ permitted in Economy and Business and available if SQ travel in any class. Open Jaws permitted within Australia. e) Asian Add-ons are permitted on one way / return travel as specified in the SQ Asian Add-on fare advice. f) Sector ares are permitted with all fares, as specified on relevant Sector are advice and must be issued by a SQ Ticket Office before departure. g) Open Jaw/Surface Sectors permitted on all routings, and combinable with other SQ Square are destinations between countries/regions. h) End-on-end combinations are permitted. 12 Surcharges Upgrade surcharges are permitted, and must be issued by a SQ Ticket Office before departure. Conditions apply - see relevant Upgrade Surcharges fare advice. 13 Accompanied Tvl 14 Tvl Restrictions Travel from 22 July 2013 until further notice. 15 Sales Restrictions 16 Penalties 17 Higher Int. Point Tkt Endorsements Child/Infant iscounts 20 Tour Conductors iscounts 21 Agency isc. 22 All Other isc. 23 iscellaneous Provisions 25 are by Rule 26 Groups 27 Tours 29 eposits Voluntary Changes Involuntary Chngs Voluntary Refunds Involuntary Refunds Application & other conditions a) All fares must be E-Ticketed on SQ 618 plate. b) ares are available for travel sold in New Zealand from 22 July 2013 until further notice. c) ares are available from other points of sale in S,Y,B,Z,C,R,CL only; YQ taxes must be calculated and are additional, agent commission is 0%. a) CL: CANCELLATIONS: Before first flight departure US100; after first flight departure ticket is non-refundable. The charges do not apply to infant without a seat. CHANGES: Changes permitted for reissue/revalidation. Before first flight departure - no charge; After first flight departure no charge. Exception: tickets requiring reissue by SQ Ticket Office are subject to a service fee of US50 per ticket. b) ECL, BCL, YCL, SCL, JCL, CCL. ZCL, PCL, CL, RCL: CANCELLATIONS: Before first flight departure US100; After first flight departure US100. The charges do not apply to infant without a seat. CHANGES: Anytime, changes permitted for reissue/revalidation. Before first flight departure - no charge; After first flight departure no charge. Exception: tickets requiring reissue by SQ Ticket Office are subject to a service fee of US50 per ticket. c) CL: CANCELLATIONS: Before first flight departure US300; after first flight departure US300. The charges do not apply to infant without a seat. CHANGES: Anytime, changes permitted for reissue/revalidation. Before first flight departure - no charge; After first flight departure no charge. Exception: tickets requiring reissue by SQ Ticket Office are subject to a service fee of US50 per ticket. d) E-TICKET CHANGES: E-ticket name changes are not permitted, E-tickets must be cancelled, refunded and a new ticket purchased. If a name change is required on day of departure a fee of NZ300 per ticket will be charged. e) NO SHOW CHARGES: - Customers who no-show for any SQ flight will be charged a fee per ticket of: CL/ECL/BCL/YCL/SCL US100 / CL/JCL/CCL/ZCL US200 PCL/CL/RCL US No-showing for a flight will result in auto-suspension of the customer s ET, requiring collection of the charge before the ET can be reissued for another flight or refunded. a) CL: QS\\ / US100 XXL EE B4 EP / NONRE AT EP / SQ ONLY b) ECL/BCL/YCL/SCL/ JCL/CCL/ZCL/PCL/CL/RCL: QS\\ / US100 XXL EE / SQ ONLY b) CL: QS\\ / US300 XXL EE / SQ ONLY a) CHILREN: Accompanied aged 2-11 years - Economy, charge 75% of applicable adult fare. or tktg the fare basis is followed with: /CH. Business / irst, charge 100% of applicable adult fare. - Unaccompanied aged 8-11 years: charge 100% of applicable adult fare. - Unaccompanied children aged 0 to 7 years: not permitted b) INANTS: Accompanied aged under 2 years, occupying a seat - Economy, charge 75% of the applicable adult fare. or tktg the fare basis is followed with: /CH. Business / irst, charge 100% of applicable adult fare. - Accompanied aged under 2 years, and not occupying a seat: charge 10% of the applicable adult fare. or tktg the fare basis is followed with: /IN. Note: if an infant turns 2 years of age at any point during the ticketed journey, the infant must occupy a seat and purchase a child fare for the entire journey. a) Airfares in NZ and INCLUE fuel and insurance surcharges. Exceptions: Other Point of Sale fares may not include YQ, fuel and insurance surcharges. b) All prices exclude travel agent service fees, government and airport taxes. c) Gross fares are commissionable at 4%. Exceptions: Other Point of Sale fares commissionable at 0%. d) No PTA fares permitted e) In the event of attempts to use out of sequence coupons a special reissuance fee of US200 will be imposed. f) An administration fee of US50 applies to any economy class passenger (excluding published interlinable economy class fares) who requires any service from SQ Ticket Office, either face to face or by phone. a) Any changes made to the first outbound sector that do not require change of seasonality nor change of RB despite being beyond the period of sale, the change is permitted as per applicable charges. b) Any changes made to the first outbound sector outside of current ticket seasonality and/or there is a change to the RB and the changes are made outside the period of the sale. The ticket needs to be reassessed to the next available current fare in the market at the time of the change. a) CL tickets before departure refunds are subject to a cancellation fee; after travel has commenced refunds are not permitted. Infants nil fee, exception where infant occupies a seat. b) ECL, BCL, YCL, SCL, CL, JCL, CCL, ZCL, PCL, CL, RCL tickets after issuance, refunds will be based on the reassessed fare for the journey travelled, based on fare available at time of purchase and will be subject to a cancellation fee. Infants nil fee, exception where infant occupies a seat. c) In case of ticket upgrade, the original non-refundable amount remains non-refundable. owngrade to a lower RB will incur a cancellation penalty as per the fare conditions of original RB

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