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1 A E R O S T A T 23 For any additional information, please contact us at: Marketing & PR Department Market Intelligence Unit Phone: Fax: szouras@aia.gr

2 FOREWORD KEY DEVELOPMENTS 23 PASSENGER TRAFFIC AIRCRAFT MOVEMENTS CARGO UPLIFT NETWORK PUNCTUALITY PASSENGER PROFILE CONTENTS PAGE has been a successful year for Athens International Airport (AIA). Despite the turbulent industry climate, AIA achieved a favourable traffic development and positive financial results. Athens Airport maintained its high worldwide profile and was honoured with important international distinctions, in recognition of the Company s high level of performance. The proficient and steady course of Athens International Airport reflects the efficient cooperation of the Airport community, as well as the fruition of AIA s Marketing Strategy. Towards this strategy, during 23 we further pursued our close partnership with Airlines, Passengers and other industry partners, and continued to invest highly in market intelligence. In this context, and consistent to our commitment to offer advanced information services, we prepared "Aerostat 23", the second issue of the annual traffic report for Athens International Airport. "Aerostat 23" illustrates the evolution of the Athens aviation market for 23, presenting key trends on the Airport s network, passenger traffic, aircraft movements and cargo uplift, as well as on punctuality, passenger profile and the performance of services offered to our passengers. The latest developments in the Greek, European and global aviation industry are also portrayed. We hope that this publication comprises a valuable informational tool for you, and we look forward to cooperating with you in the exchange of important aviation industry information. SERVICE PERFORMANCE THE GREEK AVIATION MARKET George Karamanos Marketing & PR Manager THE EUROPEAN AND GLOBAL AVIATION MARKET 56 DEFINITIONS & NOTES 6 1

3 KEY DEVELOPMENTS HIGHLIGHTS 23 Traffic Levels Growth vs Million Passengers 4% 17 Thousand Aircraft Movements 7% 11 Thousand Tons of Cargo 3% 23 has been yet another turbulent year for the global aviation market. The first half was marked by a series of unfavourable events the international recession, the war in Iraq and the unexpected SARS effects, while the last months were characterised by the industry s dynamic recovery. Despite this volatile climate, 23 was a successful year for Athens International Airport, with positive traffic development. The airport s overall passenger throughput reached million and surpassed the 22 levels by 3.6%, while the airport serviced 17, aircraft movements, representing a strong growth of 6.7%, and uplifted 11, tons of cargo (2.7%). In terms of passenger traffic, the observed annual growth was in accordance with the European average of 4.2%, reaffirming the Airport s successful performance in 23. The domestic market, with 4.4 million passengers, enjoyed a growth of 5.4% compared to 22, while the international market, with 7.9 million passengers, also experienced a rise of 2.6%. The negative effect of the industry s recession was short-lived for Athens Airport, since both domestic and international markets returned to growth starting June and showed an accelerated increase towards the end of the year. It is worth noting that during the 4th quarter of the year, international traffic scored the highest passenger volumes ever in Athens, signifying a steady and successful recovery. The overall positive international traffic development was mainly due to the increased traffic towards EU countries (5.4% compared to 22), boosted by the increased presence of low-cost carriers at the Airport. Traffic to non-eu European countries also showed a rapid recovery with high growth rates (2.5%). The American market, although being the region most severely affected by the war in Iraq, experienced an overall downturn of 9.7%. The Far East region suffered severe effects from multiple global crisis events (especially SARS) and presented an annual decline of 6.7%. For the Middle East yearly figures closed with a loss of 3.6%, signifying that the war in Iraq had an overall minor impact than initially expected, while Africa also showed a slim drop of 3.2%. The remarkable growth of 6.7% in the number of flights was well above the average European growth of 1.2%, and signifies the expansion of the Airport s route network, reflecting the fruition of AIA s strategy for attracting new airlines and introducing new destinations consistently followed since the Airport s opening. In 23, seven new airlines launched services out of Athens (three of which are low-cost carriers) while six new international destinations were added to AIA s network. Total cargo traffic had an overall increase of 2.7% when compared to the 22 uplift. The corresponding increases for freight and mail amounted to 2.3% and 8.9% respectively. Similarly, domestic and international traffic grew by 6.7% and 1.8% respectively. While the cargo figures did not present a substantial growth, a positive month-by-month trend was observed throughout 23. Especially in December 23 volumes demonstrated a remarkable recovery by reaching a 16% increase in comparison to December 22. Only three months, namely April, August and September 23, displayed negative figures compared to the corresponding 22 volumes, the decreases being attributed mainly to the earlier Easter period in 23, the SARS crisis and the Iraq war, as well as the general economic situation during summer 23. Following the favourable traffic development towards the end of 23, a total of 2.5 million passengers travelled through our airport in the period of January through March 24, achieving a remarkable increase of 12.5%. This positive trend, together with the Olympic Games impact, indicates that 24 will be a year of strong growth for Athens Airport. 3

4 14,, 12,, 1,, 8,, 6,, 4,, 2,, PASSENGER TRAFFIC DEVELOPMENT % +2.6% +3.6% Growth 23/22 2% 15% 1% 5% -5% MONTHLY PASSENGER TRAFFIC DEVELOPMENT 23 Domestic International Total -1% Domestic International Total Domestic International Total Domestic International Total 18, 16, 14, 12, 1, 8, 6, 4, 2, TRAFFIC DEVELOPMENT OF A/C MOVEMENTS % +8.7% +6.7% Weight (in tons) 12, 1, 8, 6, 4, 2, CARGO UPLIFT DEVELOPMENT % +1.8% +2.7% REGIONAL PASSENGER TRAFFIC DEVELOPMENT 23 MONTHLY PASSENGER TRAFFIC DEVELOPMENT 23 EUROPE CARGO UPLIFT DEVELOPMENT CARGO UPLIFT MONTHLY VARIATION Growth 23/22 1% 5% -5% -1% 5.4% EU 2.5% Rest of Europe America Africa Middle East Far East -9.7% -3.2% -3.6% -6.7% Growth 23/22 2% 15% 1% 5% -5% -1% EU Rest of Europe Total International Weight (in tons) 11, 1,5 1, 9,5 9, 8,5 8, 7, % 15% 1% 5% -5% 23/22-15% -15% 7, -1% MONTHLY PASSENGER TRAFFIC DEVELOPMENT 23 AFRICA - AMERICA MONTHLY PASSENGER TRAFFIC DEVELOPMENT 23 MIDDLE EAST - FAR EAST America Middle East 2% Africa Total International 45% Far East Total International Growth 23/22 1% % -1% Growth 23/22 3% 15% % -2% -15% -3% -3% -4% -45% 4 5

5 P A S S E N G E R T R A F F I C Athens International Airport presented a robust passenger traffic development throughout 23. The domestic market, benefiting from the improved access to the Airport and the attractive airline offers, was less affected by the adverse events of the year, and recorded higher levels of growth compared to the international market. Focusing on the international market, scheduled traffic enjoyed a steady growth of 4.1%, while charter traffic registered a loss of 12.3%. The latter was mainly due to the declining trend in the package tours market, and the increased presence of low-cost carriers at Athens Airport. As a consequence, the market share of international charter traffic to the Airport s overall passenger traffic dropped from 5.6% in 22 to 4.7% in 23. Germany remains at the top of the international scheduled markets for passengers, with a growth of 9.3% over 22. UK, which exhibited a significant rise of 12.5% due to the increased capacity offer to London both by British Airways and the newcomer Hellas Jet, climbed to the second position. Italy remained stagnant in the course of 23 dropping to the third place. Belgium enjoyed a substantial increase of 46.5%, boosted by the rapid growth of Virgin Express and the entry of Hellas Jet in the particular market, reaching the eighth place and overtaking USA and Spain. France represents more than half of AIA s international charter traffic (55.8%), and was one of the few charter markets that did not suffer a decline during 23. Czech Republic and Austria, in contrast to the general negative development of charter traffic, exhibited significant increases of 14.6% and 186.9% respectively, indicating the emergence of new non-traditional markets for outgoing tourism. Within the European scheduled market, most of the top 1 destinations out of Athens enjoyed substantial growth, whereas Frankfurt, Milan and Amsterdam were the only major cities experiencing a decline in the course of 23. Overall, non-european scheduled passenger traffic in 23 was below the levels of the previous year by 8.1%. Amongst the top 1 non-european destinations, Dubai enjoyed the highest growth of 8.6%, followed by Tel Aviv and Johannesburg with an increase of 7.% and 2.% over 22 respectively. All the remaining top destinations suffered from marginal to substantial losses, with Bangkok, New York and Singapore being the destinations mostly affected by the 23 global crisis. The majority of the domestic destinations presented considerable growth levels in the course of 23. Heraklion and Corfu enjoyed the strongest growth. Olympic Airlines and Aegean Airlines continue to be our top 2 customers in terms of passenger traffic, with Olympic Airlines holding 4.6% (44.1% in 22) and Aegean Airlines 16.4% (13.8% in 22). Our new home carrier, Hellas Jet, entered the market in April 23 and in its first year of operation achieved the 12th position in the passenger traffic ranking. Amongst the major foreign carriers, easyjet has gained considerable ground, reaching the 8th place. Low-cost traffic presents a clear upsurge in the Athens air travel market. In 23, low-cost carriers (easyjet, Germania, German Wings, Snowflake and Virgin Express) represented 6.7% of AIA s international scheduled traffic, while the corresponding share in 22 (easyjet and Virgin Express) was at the level of 4.3%. Airline load factors for the year 23 were at the level of 64%, marking a decline of 2 points compared to 22. This was due to the fact that international passenger demand could not meet the considerable increase in capacity, resulting in a drop in international load factors from 68% to 64%. Domestic load factors, on the other hand, enjoyed an increase from 63% to 64%. Saturday, 9th August, was the Airport s peak day according to total passenger traffic, with 56,575 passengers, approximately 2,4 passengers more than the 22 peak. The same day the international traffic peak was also observed, with 39,641 passengers. 7

6 Monthly Passenger Distribution: Arrivals/Departures Month Arriving Passengers Departing Passengers Transit Passengers Total Passengers 23 %23/22 23 %23/22 23 %23/22 23 %23/22 Jan 371, % 367, % 9, % 748, % Feb 344, % 333,96 4.9% 7, % 685, % Mar 414, % 396,937.% 9, % 821,75-2.5% Apr 471, % 453, % 5, % 931,29 -.8% May 529, % 492,18-3.2% 8,2 7.% 1,29, % Jun 595, % 556,82 1.2% 8, % 1,161,239 1.% Jul 666, % 625,468 1.% 9, % 1,31,59 1.5% Aug 73,125 6.% 742, % 12, % 1,485, % Sep 628,41.2% 645, % 9, % 1,283,26 1.1% Oct 545,286 9.% 566, % 8,24 7.8% 1,12,89 7.5% Nov 41,628 1.% 414,81 1.1% 5, % 821, % Dec 431, % 425, % 6, % 863,75 1.4% Year Total 6,131,55 3.6% 6,2,33 3.5% 1, % 12,252, % Monthly Terminal Passenger Distribution: Scheduled/Non-Scheduled COMMERCIAL NON-COMMERCIAL Scheduled Non-Scheduled Other Commercial Month 23 % 23/22 23 % 23/22 23 % 23/22 23 % 23/22 Jan 728, % 8, % % 1, % Feb 67, % 4, % % 1, % Mar 82, % 6, % 1, % 1,49-2.4% Apr 873, % 48, % % 2, % May 941,98-3.9% 76, % 1, % 1, % Jun 1,68, % 81, % 1, % 1,56-62.% Jul 1,199,979 4.% 89, % % 2,16-51.% Aug 1,343, % 123, % 3, % 2, % Sep 1,186,174 3.% 84,56-17.% 1, % 1, % Oct 1,59, % 49, % % 1, % Nov 85, % 8,972-5.% 3-8.% 1, % Dec 831, % 23, % % 1, % Year Total 11,512, % 64, % 12, % 21, % Monthly Terminal Passenger Distribution: Domestic/International Month Domestic Passengers International Passengers Total Terminal Passengers 23 %23/22 23 %23/22 23 %23/22 Jan 276, % 462, % 738, % Feb 272,44 9.8% 45, % 677,88 5.7% Mar 312, % 499, % 811,761-3.% Apr 341,43 2.1% 584,9-2.1% 925, % May 361,151-4.% 66, % 1,21, % Jun 46,61 3.4% 746,175.% 1,152, % Jul 443, % 848,576.1% 1,292, % Aug 494, % 978, % 1,473,8 5.9% Sep 432, % 841,364.2% 1,273, % Oct 377, % 734,136 9.% 1,111, % Nov 312, % 52, % 815,79 1.1% Dec 317,93 14.% 538,89 9.% 856, % Year Total 4,349, % 7,82,43 2.6% 12,151, % INTERNATIONAL 64.2% DOMESTIC vs. INTERNATIONAL PASSENGER TRAFFIC DOMESTIC 35.8% SEGMENTATION OF INTERNATIONAL PASSENGER TRAFFIC BY GEOGRAPHICAL REGION REST OF ASIA 1.9% MIDDLE EAST 3.7% REST OF EUROPE 21.2% AFRICA 3.% AMERICA 3.8% EU 66.4% INTERNATIONAL CHARTER 4.7% INTERNATIONAL SCHEDULED 59.3% STRUCTURE OF PASSENGER TRAFFIC OTHER.4% DOMESTIC SCHEDULED 35.5% DOMESTIC CHARTER.2% INTRA-SCHENGEN EU 69.6% SCHENGEN/EU PASSENGER BREAKDOWN INTRA-SCHENGEN NON-EU.1% EXTRA-SCHENGEN EU 8.8% EXTRA-SCHENGEN NON-EU 21.5% Monthly Terminal Passenger Distribution: Intra-/Extra-Schengen Intra-Schengen Extra-Schengen Total Terminal Passengers Month 23 % 23/22 23 % 23/22 23 % 23/22 Jan 49, % 247, % 738, % Feb 471, % 26,748.7% 677,88 5.7% Mar 574, % 237, % 811,761-3.% Apr 673, % 251,616-5.% 925, % May 737,42-2.7% 284,41-5.% 1,21, % Jun 814,4 1.1% 338, % 1,152, % Jul 9,32 2.8% 392,92-1.3% 1,292, % Aug 1,18, % 454, % 1,473,8 5.9% Sep 885, % 388,436.2% 1,273, % Oct 762,15 7.9% 349, % 1,111, % Nov 568, % 247,485 3.% 815,79 1.1% Dec 572, % 283,82 6.% 856, % Year Total 8,468, % 3,682,715.8% 12,151, % 8 9

7 USA 2.8% SPAIN 2.9% BELGIUM 2.3% AUSTRIA 2.7% CANADA 2.7% CZECH REPUBLIC 3.% ITALY 4.2% SPAIN 4.5% SWEDEN 4.6% UNITED KINGDOM 1.7% ZURICH 3.3% BRUSSELS 4.4% OTHER 26.5% AMSTERDAM 4.9% TOP 1 INTERNATIONAL SCHEDULED MARKETS OTHER 23.8% BELGIUM 3.8% SWITZERLAND 4.% NETHERLANDS 4.3% FRANCE 7.5% CYPRUS 8.8% TOP 1 INTERNATIONAL CHARTER MARKETS DENMARK 1.3% GERMANY 16.3% OTHER 8.3% TOP 1 EUROPEAN INTERNATIONAL SCHEDULED DESTINATIONS LONDON 15.3% MUNICH 5.2% MILAN 6.3% UNITED KINGDOM 13.5% ITALY 12.3% LARNACA 1.% PARIS 8.6% FRANKFURT 8.5% ROME 7.% FRANCE 55.8% Top 1 International Scheduled Markets/Countries Scheduled Market Share Ranking CountryPassengers %23/22 1 Germany 1,176, % 9.3% 2 United Kingdom 975, % 12.5% 3 Italy 882, %.2% 4 Cyprus 631, % 4.% 5 France 54, % 11.1% 6 Netherlands 36, % -13.8% 7 Switzerland 287,993 4.% 1.4% 8 Belgium 275, % 46.5% 9 Spain 28, % -.4% 1 USA 198, % -6.8% Other 1,714, % -1.6% Total International Scheduled 7,197,583 1.% 4.1% Top 1 International Charter Markets/Countries Charter Market Share Ranking CountryPassengers %23/22 1 France 32, %.2% 2 United Kingdom 61,41 1.7% -25.2% 3 Sweden 26, % -48.4% 4 Spain 25,98 4.5% -33.3% 5 Italy 24,1 4.2% -9.6% 6 Czech Republic 17,13 3.% 14.6% 7 Canada 15, % -32.% 8 Austria 15, % 186.9% 9 Belgium 13, % -13.1% 1 Denmark 7, % -7.7% Other 47, % -32.6% Total International Charter 574,255 1.% -12.3% Top 1 European International Scheduled Destinations Scheduled Market Share Ranking CityPassengers %23/22 1 London 954, % 14.1% 2 Larnaca 625,795 1.% 4.3% 3 Paris 538, % 12.1% 4 Frankfurt 532, % -.8% 5 Rome 44,548 7.% 4.9% 6 Milan 392, % -1.9% 7 Munich 323,14 5.2% 8.6% 8 Amsterdam 36, % -13.8% 9 Brussels 275, % 46.5% 1 Zurich 29, % 7.2% Other 1,657, % 5.% Total European International Scheduled 6,255,79 1.% 6.2% ALEXANDRIA 2.8% BEIRUT 5.8% MIKONOS 3.2% OTHER 13.6% TORONTO 6.2% SINGAPORE 6.4% KOS 4.1% THIRA/SANTORINI 4.3% MITILINI 5.3% KERKYRA/CORFU 5.4% TOP 1 NON-EUROPEAN INTERNATIONAL SCHEDULED DESTINATIONS BANGKOK 6.8% TOP 1 DOMESTIC DESTINATIONS OTHER 19.2% ALEXANDROUPOLIS 5.4% JOHANNESBURG 7.1% CHANIA 7.3% NEW YORK 21.1% DUBAI 7.2% THESSALONIKI 19.3% RHODES 11.4% CAIRO 13.% TEL AVIV 1.% Top 1 NÔn-European International Scheduled Destinations Scheduled Market Share Ranking CityPassengers %23/22 1 New York 198, % -6.8% 2 Cairo 122, % -6.1% 3 Tel Aviv 93,918 1.% 7.% 4 Dubai 68,26 7.2% 8.6% 5 Johannesburg 67, % 2.% 6 Bangkok 63,61 6.8% -15.2% 7 Singapore 6, % -6.7% 8 Toronto 58, % -1.5% 9 Beirut 55,45 5.8% -1.2% 1 Alexandria 26,57 2.8% -.2% Other 127, % -3.1% Total Non-European International Scheduled 941,793 1.% -8.% HERAKLION 15.1% Ranking of International Markets/Countries According to Passenger Traffic Scheduled & Charter Market Share Ranking CountryPassengers %23/22 1 Germany 1,179, % 8.5% 2 United Kingdom 1,36, % 9.2% 3 Italy 96, % -.1% 4 France 86, % 6.8% 5 Cyprus 634, % 4.% 6 Netherlands 36, % -14.2% 7 Belgium 288, % 42.1% 8 Switzerland 288, % 1.3% 9 Spain 234,55 3.% -5.5% 1 USA 23,16 2.6% -1.7% 11 Turkey 15, % -1.1% 12 Egypt 149, % -5.3% 13 Austria 138, % -.5% 14 Denmark 127, % 1.5% 15 Romania 97, % 7.% 16 Israel 94, % 4.1% 17 Canada 92, % -7.4% 18 Russian Federation 87, % 11.7% 19 Czech Republic 77,767 1.% 12.4% 2 United Arab Emirates 68,26.9% 8.6% 21 S Africa 67,329.9% 2.% 22 Hungary 65,489.8% -6.8% 23 Thailand 63,61.8% -15.2% 24 Singapore 6,145.8% -6.7% 25 Bulgaria 59,849.8% 23.5% 26 Lebanon 55,45.7% -1.2% 27 Sweden 52,189.7% -12.8% 28 Albania 42,779.6% -1.3% 29 Ukraine 32,225.4% -1.8% 3 Poland 31,417.4% -12.2% 31 Serbia-Montenegro 3,594.4% -7.3% 32 Saudi Arabia 17,826.2% -35.7% 33 Syria 16,476.2% -1.9% 34 Jordan 14,71.2% -13.5% 35 Uzbekistan 14,4.2% 24.4% 36 Malta 13,596.2% -2.5% 37 Tunisia 13,461.2% -8.8% 38 Luxembourg 12,853.2% NEW 39 Finland 11,89.2% 23.6% 4 Moldova 11,594.1% -1.7% 41 Kuwait 11,199.1% -24.7% 42 Pakistan 9,814.1% -9.1% 43 Iran 6,417.1% 1.4% 44 Georgia 6,38.1% 12.3% 45 Portugal 5,997.1% 45.7% 46 Norway 5,699.1% -56.7% 47 Armenia 6,346.1% -9.% 48 Bahrain 3,792.% 1.% 49 Libya 1,489.% 111.5% 5 Estonia 1,277.% -25.4% 51 FYR Macedonia 1,27.% -7.4% 52 Slovakia 1,171.% 76.9% 53 Morocco 73.% 78.% 54 Slovenia 664.% -25.5% 55 Republic of Ireland 191.% -67.9% 56 Latvia 146.% 57 Croatia 94.% 67.9% Grand Total 7,774,18 1.% 2.6% 1 11

8 (%) Ranking of Domestic Destinations According to Passenger Traffic Scheduled & Charter Market Share Ranking CountryPassengers %23/22 1 Thessaloniki 834, % 3.7% 2 Heraklion 653, % 11.2% 3 Rhodes 494, % 6.3% 4 Chania 316, % -.7% 5 Alexandroupolis 235,63 5.4%.9% 6 Kerkyra/Corfu 234, % 11.3% 7 Mitilini 228,71 5.3% 9.% 8 Thira/Santorini 185, % -.5% 9 Kos 179,34 4.1% 1.7% 1 Mikonos 14, % 5.6% 11 Chios 135, % 2.9% 12 Samos 125, %.9% 13 Kavala 117, % 16.5% 14 Ioannina 116, % 8.8% 15 Limnos 83, % -5.4% 16 Kefallonia 35,95.8% -3.3% 17 Paros 22,43.5% 115.2% 18 Zakinthos 21,356.5% -18.6% 19 Naxos 18,776.4% 14.9% 2 Kithira 18,342.4% 22.4% 21 Karpathos 17,911.4% 11.2% 22 Leros 17,481.4% 8.% 23 Aktio 16,88.4% 25.% 24 Ikaria 15,63.4%.1% 25 Milos 14,96.3% 32.3% 26 Skiathos 13,755.3% 26.9% 27 Syros 1,317.2% -14.2% 28 Astypalea 9,185.2%.2% 29 Kozani 5,58.1% 2.6% 3 Araxos 4,196.1% 83.6% 31 Skiros 3,152.1% 59.1% 32 Sitia 2,887.1% 63.8% 33 Kastoria 2,558.1% -37.1% 34 Larissa 335.% 35 Kasos 7.% -96.3% Grand Total 4,333,78 1.% 5.6% LOAD FACTORS OF SCHEDULED NON-STOP FLIGHTS ANNUAL DEVELOPMENT Domestic International Total TOP 1 AIRLINES ACCORDING TO PASSENGER TRAFFIC SWISS INT'L AIRLINES 1.3% KLM 1.9% EASYJET 2.2% AIR FRANCE 2.6% BRITISH AIRWAYS 3.% CYPRUS AIRWAYS 3.4% ALITALIA 4.2% LUFTHANSA 4.9% OTHER 19.4% OLYMPIC AIRLINES 4.6% AEGEAN AIRLINES 16.4% INTERNATIONAL SCHEDULED PASSENGER TRAFFIC CONVENTIONAL vs. LOW-COST CARRIERS LOW-COST CARRIERS 6.7% 75% 7% 65% 6% 55% 5% CONVENTIONAL CARRIERS 93.3% LOAD FACTORS OF SCHEDULED NON-STOP FLIGHTS MONTHLY EVOLUTION 23 Domestic International 8% Total OTHERS 41.5% ONEWORLD 6.4% ALLIANCES' MARKET SHARE IN INTERNATIONAL PASSENGER TRAFFIC OLYMPIC AIRLINES 28.8% STAR 1.9% SKYTEAM 12.4% BOEING MD % AIRBUS A % BOEING B % AIRBUS A % AIRBUS A % TOP 1 AIRCRAFT TYPES IN PASSENGER TRAFFIC BOEING B % Peak & Average Daily Passenger Traffic Ranking DayDate Terminal Passengers 1 Saturday 9/8/23 56,575 2 Saturday 23/8/23 56,249 3 Saturday 16/8/23 55,675 4 Saturday 2/8/23 55,651 1 Busiest Days 5 Saturday 3/8/23 54,65 6 Sunday 17/8/23 52,553 7 Friday 29/8/23 51,532 8 Sunday 31/8/23 5,971 9 Sunday 24/8/23 5,296 1 Saturday 6/9/23 5,212 3th Busiest Day 3 Sunday 27/7/23 46,952 Average Day Friday 3/1/23 33,44 Average Day = Day with terminal passenger traffic closest to the average (12,151,538/365=33,292) Daily Passenger Peaks DayDate Terminal Passengers Arrivals Sunday 17/8/23 11,4 Domestic Departures Friday 13/6/23 9,945 Total Sunday17/8/23 19,196 Arrivals Saturday 2/8/23 21,319 International Departures Saturday 23/8/23 22,44 Total Saturday2/8/23 39,727 Arrivals Saturday 2/8/23 28,23 Total Traffic Departures Saturday 23/8/23 29,4 Total Saturday9/8/23 56,575 OTHER 18.8% AVRO RJ1 8.2% BOEING B % AIRBUS A32 1.2% ATR72 9.5% 12 13

9 AIRCRAFT MOVEMENTS The number of aircraft movements enjoyed a strong growth of 6.7% in the course of 23, with domestic and international flights presenting an increase of 4.7% and 8.7% respectively. This increase, especially for the international sector, reflects the new passenger air services introduced, which also resulted in the increased market share of international scheduled flights from 4.8% to 42.4%. The monthly development of aircraft movements was robust throughout the year, since all the months presented an increased number of flights over 22, even during the period from March to May, which was strongly affected by the global crisis events. Only charter flights decreased during 23, indicating the general negative trend of the specific segment. The majority of the main international scheduled markets out of Athens enjoyed double-digit growth, with Netherlands being the only country experiencing a decrease in the number of flights, due to the cease of the 4th KLM flight to Amsterdam. Overall, international scheduled traffic enjoyed an outstanding rise of 11%. On the contrary, the international charter sector declined by 11%. In the top 1 of international charter markets, Austria saw a remarkable growth, more than doubling its flights, while France achieved an increase of 1.6%. Regarding the airlines ranking in terms of aircraft movements, Olympic Airlines market share dropped from 49.4% in 23 to 46.3% in 23, while Hellas Jet, with less than one year of operation at AIA, managed to reach the 1th place, representing the 1.4% of the Airport s total passenger movements. Flights operated by low-cost carriers represented 5.7% of the international scheduled movements in 23, compared to 3.7% in 22, reflecting the increased presence of low-cost carriers at Athens International Airport. In terms of aircraft types used, a clear shift to aircraft with Maximum Take-Off Weight (MTOW) between 55 and 12 tons is observed, with 47.7% of flights using such aircraft (43.8% in 22). The increased use of Airbus 32, as well as Boeing is the main contributing factor behind this development. The busiest day of 23 in terms of flights was Friday, 25th July, with 646 landings and takeoffs, surpassing the 22 peak levels by 35 movements. 15

10 Monthly Distribution of A/C Movements: Arrivals/Departures Arrivals Departures Total Month 23 % 23/22 23 % 23/22 23 % 23/22 Jan 6, % 6, % 12,65 18.% Feb 5, % 5, % 1,836 1.% Mar 5, % 5,97 6.% 11, % Apr 6,473.2% 6,462.% 12,935.1% May 7, % 7, % 14, % Jun 7,64 6.% 7,6 6.% 15,24 6.% Jul 8,61 5.8% 8,61 5.8% 17, % Aug 8, % 8,832 4.% 17, % Sep 8,48 5.4% 8,52 5.6% 16,1 5.5% Oct 7, % 7, % 15, % Nov 6, % 6, % 12, % Dec 6,89 15.% 6, % 13, % Year Total 85,74 6.7% 85,55 6.7% 17, % Monthly Distribution of A/C Movements by Flight Type Commercial Month Scheduled Pax Charter Pax Scheduled Cargo Charter Cargo Other Non-Commercial Grand Total Jan 1, ,65 Feb 9, ,836 Mar 1, ,935 Apr 1, ,935 May 11, ,132 14,281 Jun 12, ,19 15,24 Jul 13, ,194 17,211 Aug 14, ,6 17,665 Sep 13, ,1 Oct 12, ,43 15,283 Nov 11, ,988 Dec 11, ,626 Year Total 139,95 4,437 7,211 1,68 5,883 11,13 17,129 Monthly Distribution of A/C Movements: Domestic/International Domestic International Total Month 23 % 23/22 23 % 23/22 23 % 23/22 Jan 5, % 6, % 12,65 18.% Feb 5, % 5,59 6.1% 1,836 1.% Mar 5, % 6,11 2.2% 11, % Apr 6,465.7% 6,47 -.5% 12,935.1% May 7,15-1.7% 7, % 14, % Jun 7, % 7, % 15,24 6.% Jul 8,64 1.9% 8,571 1.% 17, % Aug 8, % 8, % 17, % Sep 7,843.3% 8, % 16,1 5.5% Oct 7,38.6% 7, % 15, % Nov 6, % 6, % 12, % Dec 6, % 7, % 13, % Year Total 83, % 86, % 17, % INT'L SCHEDULED 42.4% STRUCTURE OF A/C MOVEMENTS TRAFFIC DOM CARGO 3.3% OTHER 9.9% INT'L CARGO 1.9% DOM CHARTER.1% DOM SCHEDULED 39.8% INT'L CHARTER 2.5% EXTRA-SCHENGEN EU 5.2% INTRA-SCHENGEN NON-EU.1% A/C MOVEMENTS BREAKDOWN SCHENGEN / EU INTRA-SCHENGEN EU 75.9% EXTRA-SCHENGEN NON-EU 18.8% Growth 23/22 2% 16% 12% 8% 4% % MONTHLY DEVELOPMENT OF A/C MOVEMENTS % 4% 2% -2% -4% -6% MONTHLY A/C MOVEMENTS DEVELOPMENT BY FLIGHT TYPE Scheduled Charter Other Monthly Distribution of A/C Movements: Intra-/Extra-Schengen Intra-Schengen Extra-Schengen Total Month 23 % 23/22 23 % 23/22 23 % 23/22 Jan 8, % 3, % 12,65 18.% Feb 8, % 2, % 1,836 1.% Mar 8, % 3,46 -.2% 11, % Apr 9,942 1.% 2, % 12,935.1% May 11, 1.5% 3, % 14, % Jun 11, % 3, % 15,24 6.% Jul 13, % 3, % 17, % Aug 13, % 3, % 17, % Sep 12, % 3, % 16,1 5.5% Oct 11,517 6.% 3, % 15, % Nov 9, % 3,127.% 12, % Dec 1, % 3, % 13, % Year Total 129, % 4, % 17, % 16 17

11 INTERNATIONAL 5.9% FRANCE 6.6% CYPRUS 7.8% UNITED KINGDOM 9.9% ITALY 13.9% SEGMENTATION OF A/C MOVEMENTS BY DOMESTIC/INTERNATIONAL TOP 1 INTERNATIONAL MARKETS/COUNTRIES FOR SCHEDULED PAX MOVEMENTS SWITZERLAND 4.6% NETHERLANDS 3.5% BELGIUM 4.2% SPAIN 2.7% DOMESTIC 49.1% TURKEY 2.6% GERMANY 16.4% OTHER 27.9% Top 1 International Markets/Countries for Scheduled Pax Movements A/C Movements Market Share Ranking Country 23 %23 %23/22 1 Germany 11, % 11.6% 2 Italy 1, % 7.9% 3 United Kingdom 7,12 9.9% 11.4% 4 Cyprus 5, % 6.2% 5 France 4, % 32.6% 6 Switzerland 3, % 16.4% 7 Belgium 3,4 4.2% 6.% 8 Netherlands 2, % -11.1% 9 Spain 1, % 1.% 1 Turkey 1, % 3.% Other 2, % 7.4% Total 72,18 1.% 1.9% SEGMENTATION OF INTERNATIONAL A/C MOVEMENTS BY GEOGRAPHICAL REGION REST OF ASIA 1.1% MIDDLE EAST 4.8% AFRICA 3.5% REST OF EUROPE 26.% FRANCE 52.1% OTHER 1.7% NORWAY 1.2% DENMARK 1.4% AUSTRIA 2.7% TOP 1 INTERNATIONAL MARKETS/COUNTRIES FOR CHARTER PAX MOVEMENTS CZECH REPUBLIC 2.7% BELGIUM 3.3% AMERICA 1.8% EU 62.8% UNITED KINGDOM 1.6% ITALY 5.7% SPAIN 5.5% SWEDEN 4.1% Top 1 International Markets/Countries for Charter Pax Movements A/C Movements Market Share Ranking Country 23 %23 %23/22 1 France 2, % 1.6% 2 United Kingdom % -16.3% 3 Italy %.% 4 Spain % -25.7% 5 Sweden % -54.5% 6 Belgium % -1.9% 7 Czech Republic %.% 8 Austria % 144.7% 9 Denmark 6 1.4% -38.1% 1 Norway % -63.3% Other % -22.6% Total 4,267 1.% -11.4% OTHER 35.5% ZURICH 3.3% AMSTERDAM 3.9% BRUSSELS 4.7% TOP 1 EUROPEAN DESTINATIONS FOR SCHEDULED PAX MOVEMENTS MUNICH 5.3% LONDON 1.8% LARNACA 8.7% ROME 7.7% PARIS 7.4% MILAN 6.5% FRANKFURT 6.2% TOP 1 INTERNATIONAL NON-EUROPEAN DESTINATIONS FOR SCHEDULED PAX MOVEMENTS SINGAPORE 3.6% BANGKOK 3.7% JOHANNESBURG 3.8% MONTREAL/ TORONTO 4.4% BEIRUT 9.3% DUBAI/KUWAIT 1.2% OTHER 27.3% CHIOS 4.% MIKONOS 4.7% NEW YORK 13.% ALEXANDROUPOLIS 4.7% KERKYRA/CORFU 4.8% AMMAN 3.2% TOP 1 DOMESTIC DESTINATIONS FOR SCHEDULED PAX MOVEMENTS OTHER 15.4% THIRA/SANTORINI 5.1% ALEXANDRIA/ CAIRO 2.2% TEL AVIV 13.1% THESSALONIKI 13.4% MITILINI 6.5% HERAKLION 12.5% RHODES 9.7% CHANIA 7.4% Ranking of International Markets/Countries According to A/C Movements Scheduled & Charter Market Share Ranking Country* Pax A/C Movements 23 %23 %23/22 1 Germany 11, % 1.9% 2 Italy 1, % 7.7% 3 United Kingdom 7, % 9.2% 4 France 6, % 2.9% 5 Cyprus 5, % 6.3% 6 Switzerland 3, % 16.3% 7 Belgium 3, % 54.6% 8 Netherlands 2, % -12.4% 9 Spain 2, % 4.6% 1 Turkey 1, % 3.4% 11 Denmark 1, % 7.5% 12 Egypt 1,65 2.2%.5% 13 Romania 1, % 17.7% 14 Austria 1, % -3.% 15 Bulgaria 1,79 1.4% 62.7% 16 USA 1,78 1.4% -4.3% 17 Israel 1,71 1.4% 6.% 18 Russian Federation 1,3 1.3% 12.4% 19 Hungary % 19.6% 2 Czech Republic % 14.2% 21 Albania % 8.3% 22 Lebanon % -.8% 23 United Arab Emirates 674.9% 7.8% 24 Serbia & Montenegro 66.8% 1.% 25 Luxembourg 552.7% 26 Sweden 51.7% -12.2% 27 Poland 463.6% -1.5% 28 Ukraine 412.5% -15.7% 29 Canada 42.5% 1.5% 3 Moldova 314.4% -3.1% 31 S. Africa 39.4% 1.6% 32 Thailand 32.4%.7% 33 Singapore 294.4% 2.4% 34 Jordan 261.3% 1.2% 35 Saudi Arabia 257.3% -39.5% 36 Malta 213.3% -1.4% 37 Uzbekistan 22.3% 71.2% 38 Syria 194.3% -3.% 39 Tunisia 186.2% -15.5% 4 Kuwait 154.2% -23.4% 41 Pakistan 135.2% 7.1% 42 Iran 14.1% -4.6% 43 Georgia 12.1% -2.9% 44 Armenia 1.1% -2.% 45 Bahrain 78.1% 52.9% 46 FYR Macedonia 68.1% -73.2% 47 Finland 64.1% 25.5% 48 Norway 51.1% -63.3% 49 Portugal 43.1% 38.7% 5 Estonia 15.% -28.6% 51 Slovenia 14.% -36.4% 52 Slovakia 12.% 53 Morocco 5.% 66.7% 54 Latvia 4.% 55 Croatia 2.%.% 56 Republic of Ireland 2.%.% 57 Libya 1.% Total 76,419 1.% 9.4% * The country of first origin for arrivals and of last destination for departures 18 19

12 Ranking of International Destinations According to A/C Movements Scheduled & Charter Market Share Ranking City* Pax A/C Movements 23 %23 %23/22 1 London 7, % 12.4% 2 Paris 5,71 7.5% 28.7% 3 Larnaca 5,66 7.3% 6.6% 4 Rome 4,98 6.5% 15.5% 5 Milan 4, % 9.% 6 Frankfurt 3, % 4.1% 7 Munich 3, % 13.6% 8 Brussels 3, % 54.8% 9 Amsterdam 2, % -12.5% 1 Zurich 2, % 36.% 11* Madrid-Barcelona 2,99 2.7% 2.9% 12 Istanbul 1, % 3.3% 13 Dusseldorf 1, %.3% 14 Stuttgart 1, % 28.4% 15 Copenhagen 1, % 7.7% 16* Cairo-Alexandria 1, %.6% 17 Vienna 1, % -3.3% 18 Bucharest 1, % 12.8% 19 Geneva 1, % -7.2% 2 New York 1,78 1.4% -4.3% 21 Sofia 1,77 1.4% 62.9% 22 Tel Aviv 1,71 1.4% 6.% 23 Budapest % 19.6% 24 Prague % 14.8% 25 Tirana % 8.3% 26 Moscow % 16.8% 27* Dubai-Kuwait %.2% 28 Beirut % -.8% 29 Belgrade 62.8%.8% 3 Luxembourg 552.7% 31 Venice 53.7% -4.7% 32 Berlin 475.6% -1.% 33 Stockholm 463.6% -9.2% 34 Warsaw 458.6% -2.1% 35* Toronto-Montreal 42.5% 1.5% 36 Bari 38.5% -2.% 37 Kiev 356.5% -17.2% 38 Manchester 332.4% -4.6% 39 Chisinau 314.4% -3.1% 4 Johannesburg 39.4% 1.6% 41 Bangkok 32.4%.7% 42 Singapore 294.4% 2.4% 43 Lyon 28.4% -4.8% 44 Amman 261.3% 1.2% 45 Nantes 259.3% 29.5% 46 Marseille 215.3% -26.6% 47 Malta 213.3% -1.4% 48 Tashkent 22.3% 71.2% 49 Cologne 199.3% % 5 Riyadh 195.3% -4.4% 51 Damascus 193.3% -3.5% 52 Tunis 186.2% -15.5% 53 Toulouse 16.2% -2.4% 54 Mulhouse/Basel 11.1% 2.8% 55 Bordeaux 12.1% 9.7% 56 Tbilisi 12.1% -2.9% 57 Tehran 12.1% -1.% 58 Yerevan 1.1% -2.% 59 Nuremberg 99.1% 5.% 6 St. Petersburg 95.1% -16.7% 61 Bahrain 78.1% 52.9% 62 Islamabad 77.1% 185.2% 63 Hamburg 7.1% 18.6% 64 Naples 69.1% -69.9% 65 Skopje 66.1% -74.% 66 Constanta 62.1% 3.% 67 Jeddah 62.1% -71.9% 68 Hanover 58.1%.% 69 Karachi 58.1% -41.4% 7 Lille 57.1% -9.5% 71 Donetsk 54.1% -5.3% 72 Helsinki 54.1% 28.6% 73 Krasnodar 54.1% 68.8% 74 Oslo 51.1% -63.3% 75 P.Mallorca 5.1% 177.8% 76 Newcastle 47.1% -2.1% Ranking of International Destinations According to A/C Movements Scheduled & Charter Market Share Ranking City* Pax A/C Movements 23 %23 %23/22 77 Gothenburg 45.1% 7.1% 78 Lisbon 39.1% 44.4% 79 Paphos 38.% -28.3% 8 Bologna 35.% -2.8% 81 Strasbourg 34.% 3.% 82 Vladikavkaz 34.% 83 Birmingham 33.% -81.7% 84 Metz/Nancy 29.% 3.6% 85 Tenerife 27.% 28.6% 86 Catania 17.% 87 Tallinn 15.% -28.6% 88 Brest 14.% 55.6% 89 Ljubliana 14.% -36.4% 9 Vitoria 13.% 55.% 91 Nice 12.% 5.% 92 Glasgow 11.% 93 Bratislava 1.% 66.7% 94 Salzburg 9.% 5.% 95 Rovaniemi 8.%.% 96 Anapa 6.% -87.5% 97 Malaga 6.% -33.3% 98 Valencia 6.% 1.% 99 Clermont 5.% 1 Graz 5.% 4.% 11 Marrakesh 5.% 66.7% 12 Verona 5.% 13 Deauville 4.% -83.3% 14 Porto 4.% 1.% 15 Riga 4.% 16 Verona 4.% -81.8% 17 Kracow 3.% 18 Luxor 3.%.% 19 Pisa 3.% 11 S.Compostela 3.% 111 Ankara 2.% 1.% 112 Antalya 2.% 113 Bastia 2.% 114 Bilbao 2.% 115 Bristol 2.% 116 Cagliari 2.% 117 Cherbourg 2.% 118 Chernovtsy 2.% 119 Dublin 2.%.% 12 Edinburgh 2.% 1.% 121 Eindhoven 2.% 122 Izmir 2.% -66.7% 123 Kayseri 2.% 124 Kemi 2.% 1.% 125 Leon 2.% 126 Norrkoping 2.% 127 Ohrid 2.% 128 Piestany 2.% 129 Podgorica 2.% -33.3% 13 Rijeka 2.% 131 Toulon 2.% 132 Turin 2.% 133 Varna 2.% 134 Wroclaw 2.%.% 135 Zagreb 2.% 136 Aleppo 1.% 137 Aswan 1.% 138 Belfast 1.% 139 Ekaterinburg 1.% 14 La Coruna 1.% 141 Le Havre 1.% -95.8% 142 Mitiga 1.% 143 Rennes 1.%.% 144 Rostock 1.% 145 Santander 1.% 146 Sharm 1.% -66.7% 147 Siena 1.% 148 Treviso 1.% 149 Zaragoza 1.% Total 76,419 1.% 9.3% * In cases of international flights with intermediate stop(s), the cities included in the routing are presented together. AIR FRANCE 1.9% CYPRUS AIRWAYS 2.3% LUFTHANSA 2.5% TOP 1 AIRLINES ACCORDING TO SCHEDULED & CHARTER PAX A/C MOVEMENTS BRITISH AIRWAYS 1.7% SWISS INT'L AIRLINES 1.8% ALITALIA 3.4% SKYTEAM 13.% ONEWORLD 5.3% STAR 8.2% EASYJET 1.5% LOW-COST CARRIERS 5.7% HELLAS JET 1.4% AEGEAN AIRLINES 2.3% ALLIANCES' MARKET SHARE IN INTERNATIONAL A/C MOVEMENTS OTHER 16.9% INTERNATIONAL SCHEDULED A/C MOVEMENTS CONVENTIONAL vs. LOW-COST CARRIERS OLYMPIC AIRLINES 46.3% OLYMPIC AIRLINES 34.5% OTHERS 39.% CONVENTIONAL CARRIERS 94.3% Ranking of Domestic Destinations According to A/C Movements Scheduled & Charter Market Share Ranking City* Pax A/C Movements % 23/22 1 Thessaloniki 9, % 2.1% 2 Heraklion 8, % 5.6% 3 Rhodes 6, % 6.1% 4 Chania 4,97 7.3% 3.% 5 Mitilini 4, % 15.7% 6 Thira/Santorini 3,417 5.% -7.8% 7 Kerkyra/Corfu 3,23 4.8% 12.% 8 Mikonos 3,25 4.7% 5.9% 9 Alexandroupolis 3, % -3.7% 1 Chios 2,68 4.% -5.% 11 Samos 2, % -1.8% 12 Ioannina 2,27 3.3% -1.8% 13 Kos 2, %.7% 14 Kavala 1,82 2.7% 28.6% 15 Limnos 1, % -16.8% 16 Paros 1, % 87.3% 17* Kefallonia-Zakinthos 1,3 1.9% -11.7% 18 Milos % -.6% 19 Naxos 67 1.% 5.% 2* Skiathos-Skiros 642.9% 53.6% 21 Leros 64.9% -1.2% 22 Aktio 615.9% 56.9% 23 Kithira 565.8% 2.5% 24 Karpathos 429.6% 1.2% 25 Syros 49.6% -16.7% 26 Ikaria 392.6%.5% 27 Astypalea 312.5% 6.8% 28* Kastoria-Kozani 34.4% 9.7% 29 Sitia 44.1% -47.6% 3 Larissa 9.% 31 Araxos 1.% 32 Kalamata 1.% -97.9% 33 Kasos 1.% -75.% Total 67,687 1.% 3.4% * In cases of domestic flights with intermediate stop(s), the cities included in the routing are presented together. ATR42-3/32 3.7% BOEING B % AIRBUS A32 7.2% AVRO RJ1 9.1% AIRBUS A % ATR % TOP 1 A/C TYPES ACCORDING TO THE NUMBER OF FLIGHTS AIRBUS A % FAIRCHILD SW4 2.4% BOEING MD % BOEING B % Other 29.1% 2 21

13 NUMBER OF A/C MOVEMENTS PER MTOW CATEGORY (IN TONS) PERCENTAGE OF MTOW BY FLIGHT TYPE DAILY DISTRIBUTION OF A/C MOVEMENTS HOURLY DISTRIBUTION OF A/C MOVEMENTS >55 up to % >6 up to % CARGO 3.3% CHARTER PASSENGER 3.5% SATURDAY 14.% SUNDAY 13.8% MONDAY 14.3% TUESDAY 13.9% 8% 7% 6% 5% Summer Winter 4% OTHER 6.2% 3% >12 6.9% FRIDAY 15.5% THURSDAY 14.3% WEDNESDAY 14.2% 2% 1% up to 6 5.7% SCHEDULED PASSENGER 87.% Peak & Average Daily A/C Movements Ranking Day Date No of Flights 1 Friday 25/7/ Friday 1/8/ Friday 18/7/ Friday 22/8/ Busiest Days 5 Friday 4/7/ Friday 27/6/ Friday 11/7/ Friday 5/9/ Friday 29/8/ Friday 8/8/ th Busiest Day 3 Saturday 28/6/ % 9% 8% 7% 6% 5% 4% 3% 2% 1% HOURLY DISTRIBUTION OF A/C MOVEMENTS (WINTER PERIOD) Arrival Departure 1% 9% 8% 7% 6% 5% 4% 3% 2% 1% HOURLY DISTRIBUTION OF A/C MOVEMENTS (SUMMER PERIOD) Arrival Departure Average Day Saturday 31/5/ Monday 22/12/ Average Day = Day with a/c movements traffic closest to the average (17,129/365=466) Daily A/C Movement Peaks Weekday Date No of Flights Arrivals Friday 25/7/ Domestic Departures Friday 25/7/ Total Friday 25/7/23 34 Arrivals Saturday 3/8/23 16 International Departures Saturday 3/8/ Total Saturday 3/8/ Arrivals Friday 25/7/ Total Traffic Departures Friday 25/7/ Total Friday 25/7/

14 Total cargo, i.e. inbound and outbound freight and mail handled through AIA, amounted to 19,741 tons in 23, with mail volume amounting to 7.8% of the grand total. In addition, the international express freight volumes reached almost 13.3% of the total market, reflecting a slight increase from their 22 market share (12.8%). C A R G O U P L I F T Inbound freight reached 55% of the total uplift in 23, with outbound freight (45%) demonstrating a slight decline compared to the 22 share (48%). Correspondingly, inbound freight volumes increased by 8.2% compared to a 4.2% decrease of the outbound freight tonnage. It is worth pointing out that the intra-eu outbound tonnage represents an 87% of the market. Out of the remaining 13% extra-eu outbound traffic, the major share (54.5%) pertains to transit traffic (TIR) from the Balkans and Turkey, which was transported by truck to Athens and then flown to the final destination. During 23, this type of traffic continued to shrink as shipments were shifted to other European airports (e.g. Vienna and Brussels). Furthermore, flown domestic cargo represented 21% of the total volume, increasing its 22 share (19%). The major development was observed in mail traffic, presenting an impressive 57.6% increase. Specifically, inbound and outbound mail volumes grew by 13.3% and 38.3% respectively. Moreover, international inbound cargo increased by 8.6% as opposed to the 8.9% decrease of international outbound cargo volumes. Freight and mail flown in and out of Athens was mostly carried onboard passenger aircraft, while freighter aircraft volumes averaged 26% of the total uplift. Cargo was flown almost entirely on scheduled services with charter traffic (freighters only) reaching only 2% of the total, consisting mainly of perishable imports from Africa. The main commodities in the international traffic segment included mainly perishable products, garments, pharmaceuticals, spare parts, as well as telecommunication and industrial products, whereas the domestic traffic comprised largely mail, press and courier material. Finally, the main cargo operators in 23 included three major integrators, namely EAT, UPS and TNT, connecting daily Athens to their European gateways, one Lufthansa weekly freighter and two Greek cargo carriers, Vernicos Aviation and the newly established Mediterranean Air Freight (MAF), both daily serving primarily the Greek islands. Inbound mail in 23 reached the 52% of the total uplift showing a 3% increase compared to 22. Inbound mail volumes increased by 16.2% compared to a 1.8% increase in outbound mail tonnage. 25

15 Monthly Cargo Uplift (in tons) FREIGHT & MAIL MONTHLY UPLIFT 23 vs. 22 Freight 23 Freight 22 Monthly Freight Uplift (in tons) Monthly Mail Uplift (in tons) Month Freight % 23/22 Mail % 23/22 Total Cargo % 23/22 Mail 23 Mail 22 Month Inbound % 23/22 Outbound % 23/22 Month Inbound % 23/22 Outbound % 23/22 Jan 6, % % 7, % 1, 1,3 Jan 3, % 3,23.1.9% Jan % % Feb 7, % % 8, % Feb 4, % 3, % Feb % % Mar 8, % % 8, % 9, Mar 4, % 3, % Mar % % Apr 7, % % 8, % 1,1 Apr 4, % 3, % Apr % % May 8, % % 8, % 8, May 4, % 3, % May % % Jun 8, % % 9,9.6.5% Jul 9, % % 1, % Freight 7, 9 Mail Jun 4, % 3, % Jul 4, % 4, % Jun % % Jul % % Aug 7, % % 8, % Sep 9, % % 9, % Oct9,559..8% % 1, % Nov 8, % % 9, % 6, 5, 7 Aug 4, % 3, % Sep 5, % 3, % Oct5, % 4, % Nov 5, % 3, % Aug % % Sep % % Oct % % Nov % % Dec 9, % 1, % 1, % Total 23 11, % 8, % 19, % 4, Jan Feb Mar Apr May Jun Jul Aug Sep OctNov Dec 5 Dec 4, % 4, % Total 23 55, % 45, % Dec % % Total 23 4, % 4, % FREIGHT & MAIL MONTHLY UPLIFT INBOUND 23 vs. 22 Freight 23 Freight 22 FREIGHT & MAIL MONTHLY UPLIFT OUTBOUND 23 vs. 22 Freight 23 Freight 22 MONTHLY FREIGHT UPLIFT MONTHLY MAIL UPLIFT Mail 23 Mail 23 Inbound 6, Mail , Mail , Inbound Outbound 6 Outbound Freight 5, 4, 3, 2, Mail Freight 4,5 4, 3,5 3, 2,5 2, 1, Mail Tons 5,5 5, 4,5 4, 3,5 Tons , Jan Feb Mar Apr May Jun Jul Aug Sep OctNov Dec 2 1, Jan Feb Mar Apr May Jun Jul Aug Sep OctNov Dec 25 3, Jan Feb Mar Apr May Jun Jul Aug Sep OctNov Dec 25 Jan Feb Mar Apr May Jun Jul Aug Sep OctNov Dec 2, 18, 16, DOMESTIC CARGO UPLIFT % % 6, 5, +8.8% INTERNATIONAL CARGO UPLIFT % OUTBOUND 45% FREIGHT UPLIFT OUTBOUND 52% MAIL UPLIFT Tons 14, 12, 1, Tons 4, 3, -9.3% -9.% 8, 6, 2, 4, 2, +9.1% -3.6% +13.3% +38.3% Freight in Freight out Mail in Mail out Cargo in Cargo out 1, +5.5% -5.5% Freight in Freight out Mail in Mail out Cargo in Cargo out INBOUND 55% INBOUND 48% 26 27

16 INBOUND CARGO CARGO A/C 18% STRUCTURE OF CARGO UPLIFT OUTBOUND CARGO CARGO A/C 8% DOMESTIC 21% DOMESTIC vs. INTERNATIONAL CARGO UPLIFT OUTBOUND CARGO PAX A/C 39% INBOUND CARGO PAX A/C 35% INTERNATIONAL 79% SCHEDULED vs CHARTER CARGO UPLIFT CARGO UPLIFT TOP 1 AIRLINES CHARTER 2% VERNICOS AVIATION AEGEAN AIRLINES BRITISH AIRWAYS TNT ALITALIA EMIRATES UPS SCHEDULED 98% LUFTHANSA EAT OA 28 29

17 During 23, Athens was connected to 32 domestic and 77 international scheduled destinations through the operations of 6 scheduled airlines, while a total of 122 destinations were served by charter flights of 87 additional carriers. The Airport s network was considerably enhanced in 23 with seven new airlines and six new international destinations. Snowflake, a new low-cost airline owned by the SAS group, introduced three weekly frequencies to Copenhagen and two weekly frequencies to Stockholm in April, while during the same period Luxair launched daily flights to Luxembourg via Bergamo. In June, Hellas Jet, a newly established Greek-Cypriot carrier using AIA as its home base, commenced services out of Athens, offering two daily flights to Paris and Brussels and daily flights to London, while the fast-expanding low-cost German carrier Germanwings introduced four new weekly frequencies between Cologne and Athens. In July, AIA also welcomed Albanian Airlines, which launched scheduled services between Athens and Tirana with four weekly flights. In November, Germania Express, the third low-cost new entrant, started operating out of Athens, offering three weekly frequencies to Berlin and Hamburg, and four weekly flights to Dusseldorf, Munich and Zurich, while Gulf Air resumed services at AIA with daily flights to Bahrain with a connection to Sydney. In addition to the new destinations offered by the new entrants, AIA also added Constanta to its route network, introduced by Tarom, already flying to Bucharest. NETWORK 31

18 6 Scheduled Airlines Operating Passenger Flights Airline Country Ada Air Albania Aegean Airlines Greece Aeroflot Russian Federation Aerosvit Airlines Ukraine Air Berlin Germany Air Europa Spain Air Europe Italy Air France France Air Malta Malta Air Moldova Moldova AIRZENA-Georgian Airlines Georgia Alania Leasing Airline Russian Federation Albanian Airlines Albania Alitalia Italy Alpi Eagles Italy Armenian International Airways Armenia Austrian Airlines Austria British Airways United Kingdom CSA Czech Airlines Czech Republic Cyprus Airways Cyprus Delta Air Lines USA easyjet United Kingdom EgyptAir Egypt El-Al Israel Airlines Ltd Israel Emirates United Arab Emirates Finnair Finland Germania Fluggesellschaft Germany Germanwings Germany Gulf Air Bahrain Hapag-Lloyd Germany Hellas Jet Greece Hellenic Star Airways Greece Hemus Air Bulgaria Iberia Lineas Aereas de Espana Spain Iran Air Iran JAT - Yugoslav Airlines Serbia/Montenegro KLM Netherlands Kuban Airlines Russian Federation LOT Polish Airlines Poland LTU International Airways Germany Lufthansa Germany Luxair Luxembourg Maersk Air Denmark Malev Hungarian Airlines Hungary Middle East Airlines Lebanon Olympic Airlines Greece PIA-Pakistan International Pakistan Pulkovo Aviation Russian Federation Royal Jordanian Jordan Saudi Arabian Airlines Saudi Arabia Singapore Airlines Singapore Snowflake Sweden Swiss International Air Lines Switzerland Syrianair Syrian Arab Republic Tarom Romania Thai Airways Thailand Tunisair Tunisia Turkish Airlines Turkey Uzbekistan Airways Uzbekistan Virgin Express Belgium 6 Scheduled Airlines Operating Cargo Flights Airline Country Air Scorpio Bulgaria EAT - European Air Transport Belgium Mediterranean Air Freight Greece TNT Airways Belgium UPS Airlines USA Vernicos Aviation Greece 87 Charter Airlines Operating Passenger Flights Airline Country Adria Airways Slovenija Slovenia Aeris France Aero Lloyd Germany Aigle Azur - WESTAIR France Air Adriatic Croatia Air Atlanta Europe Iceland KLM Exel Netherlands Air Luxor Portugal Air Mediterranee France Air One Italy Air Polonia Poland Air Scandic United Kingdom Air Slovakia Slovakia Air Transat Canada Donbass Eastern Ukrainian Airlines Ukraine Airlines 4 Joint Stock Company Russian Federation Alisea Airlines Italy Angel Airlines Romania Astraeus Airlines United Kingdom Axis Airways France AzzurraAir Italy Balkan Holidays Air Bulgaria Blue Line France Blue Panorama Airlines Italy Braathens Norway Channel Express (Air Services) United Kingdom CCM Airlines France Condor Germany Corsair France Cougar Leasing United Kingdom Croatia Airlines Croatia Dutchbird Netherlands Electra Airlines Greece Estonian Air Estonia Euralair Horizons France Eurofly Italy European Aircharter United Kingdom Excel Airways United Kingdom Falcon Air Sweden Fischer Air Czech Republic Freebird Airlines Turkey Futura International Airways Spain Gandalf Airlines Italy Gee Bee Air Australia Gestion Aerea Exejutiva Spain Gorlitsa Airlines Ukraine Hamburg International Germany Helios Airways Cyprus HOLA Airlines Spain Iberworld Airlines Spain Inter Air Havacilik Turkey Islandsflug Iceland ISRAIR Airlines & Tourism Israel Jetline Equatorial Guinea KMV Russian Federation Livingston Aviation USA LTE International Airways Spain Luxor Air Egypt Macedonian Airlines Greece Martinair Netherlands Monarch Airlines United Kingdom Montenegro Airlines Serbia/Montenegro MyTravel Airways Denmark Nordic East Airlink Sweden North American Airlines USA Novair Sweden Onur Air Tasimacilik Turkey PGA Portugalia Airlines Portugal Qantas Airways Australia RAF-AVIA Latvia SkyEurope Airlines Slovakia Sky Europe Airlines Hungary Hungary Sobelair Belgium Spanair Spain Star Airlines France SUN D'OR International Airlines Israel TAP Air Portugal Portugal Thomas Cook Airlines - UK United Kingdom Thomas Cook Airlines-Belgium Belgium Titan Airways United Kingdom Transavia Airlines Netherlands Travel Service Airlines Czech Republic Travel Service Spain Spain Ukrainian Mediterranean Airlines Ukraine Ural Airlines Russian Federation Viking Sweden Volare Airlines Italy 32 DOMESTIC SCHEDULED DESTINATIONS Aktio Alexandroupolis Astypalea Chania Chios Heraklion Ikaria Ioannina Karpathos Kastoria Kavala Kefallonia Kerkyra/Corfu Kithira Kos Kozani Leros Limnos Mikonos Milos Mitilini Naxos Paros Rhodes Samos Sitia Skiathos Skiros Syros Thessaloniki Thira/Santorini Zakinthos 77 INTERNATIONAL SCHEDULED DESTINATIONS Aleppo Alexandria Amman Amsterdam Bahrain Bangkok Barcelona Bari Beirut Belgrade Berlin Birmingham Brussels Bucharest Budapest Cairo Chisinau Cologne Constanta Copenhagen Damascus Donetsk Dubai Dusseldorf Frankfurt Geneva Hamburg Hanover Helsinki Islamabad Istanbul Jeddah Johannesburg Karachi Kiev Krasnodar Kuwait Larnaca London Luxembourg Madrid Malta Manchester Milan Montreal Moscow Munich Naples New York Nuremberg Odessa Paphos Paris Prague Riyadh Rome Singapore Skopje Sofia Stockholm St. Petersburg Strasbourg Stuttgart Tashkent Tbilisi Tehran Tel Aviv Tirana Toronto Tripoli Tunis Venice Vienna Vladikavkaz Warsaw Yerevan Zurich 122 INTERNATIONAL CHARTER DESTINATIONS Amman Amsterdam Anapa Ankara Antalya Barcelona Bari Bastia Belfast Bergamo Berlin Bilbao Bologna Bordeaux Bratislava Brest Bristol Brussels Bucharest Budapest Cagliari Cairo Catania Cherbourg Chernovtsy Clermont Copenhagen Deauville Donetsk Dublin Edinburgh Eindhoven Ekaterinburg Frankfurt Glasgow Gothenburg Graz Hamburg Helsinki Istanbul Izmir Kayseri Kemi Kiev Kracow Krasnodar La Coruna Larnaca Le Havre Leon Lille Lisbon Ljubliana London Luxembourg Luxor Lyon Madrid Malaga Malta Manchester Marrakesh Marseille Metz-Nancy Milan Mitiga Moscow Mulhouse/Basel Munich Nantes Naples Newcastle New York Nice Norrkoping Nuremberg Ohrid Oslo Paphos Paris Piestany Pisa P.Mallorca Podgorica Porto Prague Rennes Riga Rijeka Riyadh Rome Rostock Rovaniemi Salzburg Santander S.Compostela Siena Skopje Sofia Stockholm St. Petersburg Strasbourg Stuttgart Tallinn Tel Aviv Tenerife Toronto Toulon Toulouse Tunis Turin Valencia Varna Verona Vienna Vitoria Warsaw Wroclaw Yerevan Zagreb Zaragoza Zurich 32 33

19 32 DOMESTIC AND 77 INTERNATI ONAL SCHEDULED DESTINATIONS St Petersburg Birmingham London Manchester Amsterdam Brussels Berlin Dusseldorf Munich Nuremberg Cologne Frankfurt Hamburg Hanover Stuttgart Helsinki Stockholm Copenhagen P E Warsaw Prague Budapest Moscow Kiev Krasnodar Donetsk Vladikavkaz Marseille Paris Strasbourg Luxembourg Barcelona Madrid Vienna Bari Milan Naples Rome Venice E U R O P E A N U N I O N Geneva Malta Zurich R O E A S T E R N E U Bucharest Belgrade Chisinau Constanta Tirana Skopje Sofia Odessa Istanbul Tbilisi Yerevan Toronto Montreal New York D D L E E A S T - C Y P R U S Tunis Tripoli ATHENS Tashkent Tehran πslamabad Karachi G R E E C E Bangkok Singapore M I Alexandria Cairo Paphos Larnaca Aleppo Damascus Beirut Amman Tel Aviv Jeddah Kuwait Riyadh Bahrain Dubai Johannesburg Aktio Kefallonia Zakinthos Kastoria Kavala Kozani Thessaloniki Ioannina Kerkyra/Corfu Alexandroupolis Skiathos Skiros Chios Ikaria Limnos Mitilini Samos 34 Kithira Chania Heraklion Sitia Astypalea Karpathos Kos Mikonos Leros Milos Rhodes Naxos Paros Syros Thira/Santorini 35

20 The performance of Athens International Airport in terms of flight punctuality has been improved in the course of 23, as a result of the efficient cooperation of all the involved parties (airport, airlines, handlers etc). More specifically, in % of departing flights were delayed for more than 15 minutes as compared to 34.% in 22. The average delay time was at the level of 39 minutes and remained at similar levels compared to 22 (4 minutes). Both scheduled and charter departing flights presented fewer delays in 23, while the average delay of charter flights was reduced by 5 minutes (from 62 to 57 minutes). Focusing on scheduled flights, international and especially intercontinental operations were considerably more punctual in 23, while the drop in the proportion of intercontinental delayed flights from 41% to 3% is noteworthy. August was the month with the largest proportion of delayed departures (36.5%), although greater delay times were observed in December, averaging 47 minutes. Focusing on delay reasons, the available results are based on the 55% of delayed departures for which the corresponding reasons have been dispatched to AIA (as compared to the 31% in 22). This improved representation partially explains the considerable differences observed in the distribution of delay reasons compared to the previous year. The most important reason for delayed departures is still the "Reactionary" factor, representing 38.1% of the delays. The late arrival of aircraft from another flight is one of the major drivers of "Reactionary" delays. "Aircraft & Ramp Handling" and "Flight Operations & Crewing" follow, representing 12.7% and 1.5% respectively of the late departures. Only.8% of the delayed departures is attributed to "Airport Facilities", signifying the high level of the facilities and services offered by AIA, as well as the efficient performance of AIA staff. P U N C T U A L I T Y 37

21 Proportion of delayed flights (more than 15 min) 4% 35% 3% 25% 2% 15% 1% 5% % PROPORTION OF DELAYED FLIGHTS % Arrivals 23.4% 34.% Departures 29.4% Minutes AVERAGE DELAY PER DELAYED FLIGHT Arrivals 43 4 Departures Monthly Punctuality Statistics Departing Flights Arriving Flights Proportion of Delayed Average Delay (in min) Proportion of Delayed Average Delay (in min) Events Affecting Flights for more than of Flights Delayed for Flights for more than of Flights Delayed for Month Punctuality 15 minutes more than 15 minutes 15 minutes more than 15 minutes Jan 3.3% % 47 Feb 32.7% % 44 Mar 2/3 Iraq War 29.2% % 43 21/3 General Strike Apr 3/4 General Strike 29.6% % 43 11/4 SARS Alarm 15,16&17/4 EU Summit May 18/5 General Strike 23.% % 39 Jun 3.% % 4 Jul 32.2% % 42 Aug 36.5% % 42 Sep 4/9 Olympic Airways Crew Shortage 3.5% % 42 Oct 4/1 Olympic Airways Crew Shortage 25.2% % 39 PROPORTION OF DELAYED DEPARTURES AVERAGE DELAY PER DELAYED DEPARTURE Nov 3/11&2/11 General Strike 22.2% % 45 28,29&3/11 Olympic Airways Crew Shortage Proportion of delayed departures (more than 15 min) 5% 45% 4% 35% 3% 25% 2% 15% 1% 5% % 33.7% Scheduled 29.2% 42.7% Charter 39.8% Minutes Scheduled Charter Dec 1,2&3/12 Olympic Airways Crew Shortage 31.5% % 47 TOTAL % % 43 4% 35% 3% 25% PROPORTION OF DELAYED FLIGHTS (MORE THAN 15 MINUTES) Departures Arrivals Proportion of Delay Reasons Reasons for Delay Arrivals Departures Reactionary 58.9% 38.1% Aircraft & Ramp Handling 5.7% 12.7% Flight Operations & Crewing 1.9% 1.5% Technical & Aircraft Equipment 4.7% 8.9% Airline-related 2.% 6.4% ATFM Restrictions 3.6% 6.2% 2% Passenger & Baggage 6.% 5.3% Proportion of delayed flights (more than 15 min) 5% 45% 4% 35% 3% 25% 2% 15% 1% 5% % 32.1% DEPARTING SCHEDULED FLIGHTS PROPORTION OF DELAYED FLIGHTS % 34.4% 26.8% 4.9% 29.9% Domestic Intra-European Intercontinental Minutes DEPARTING SCHEDULED FLIGHTS AVERAGE DELAY PER DELAYED DEPARTURE Domestic Intra-European Intercontinental Minutes 15% AVERAGE DELAY PER DELAYED FLIGHT Departures Arrivals Restrictions at Airport of Departure 7.5% 3.7% Weather 1.8% 2.3% Mandatory Security 2.8% 1.7% Airport Facilities 2.3%.8% EDP/Automated Equipment.5%.6% Immigrations, Customs, Health.3%.4% Cargo & Mail.2%.3% Restrictions at Airport Destination.1%.1% Mail Only.%.% Damage to Aircraft.2%.% Miscellaneous 1.5% 2.% % of Delayed Flights for which 67.3% 55.% a Delay Reason Has Been Reported 38 39

22 DELAY REASONS DISTRIBUTION REACTIONARY AIRCRAFT & RAMP HANDLING FLIGHT OPERATIONS & CREWING TECHNICAL & AIRCRAFT EQUIPMENT AIRLINE-RELATED ATFM RESTRICTIONS PASSENGER & BAGGAGE RESTRICTIONS AT AIRPORT OF DEPARTURE WEATHER MANDATORY SECURITY AIRPORT FACILITIES EDP/AUTOMATED EQUIPMENT IMMIGRATIONS, CUSTOMS, HEALTH CARGO & MAIL RESTRICTIONS AT AIRPORT DESTINATION DAMAGE TO AIRCRAFT MAIL ONLY Arrivals Departures MISCELLANEOUS % 1% 2% 3% 4% 5% 6% % Ôf times a delay reason is allocated to a delayed flight 7% PROPORTION OF DELAYED DEPARTURES (more than 15 min) SCHEDULED vs. CHARTER Charter Scheduled 1 AVERAGE DELAY PER DELAYED DEPARTURE SCHEDULED vs. CHARTER Charter Scheduled 6% 8 5% 4% 3% Minutes 6 4 2% 2 5% 45% DEPARTING SCHEDULED FLIGHTS PROPORTION OF DELAYED FLIGHTS (more than 15 min) COMPARISON PER REGION Domestic Intra-European Intercontinental 6 DEPARTING SCHEDULED FLIGHTS AVERAGE DELAY PER DELAYED FLIGHT COMPARISON PER REGION Domestic Intra-European Intercontinental 4% 5 35% 3% Minutes 4 25% 2% 3 15% 1%

23 P A S S E N G E R P R O F I L E The demographic profile of passengers travelling from/to Athens remains stable throughout the last years. A typical Athens Airport passenger is male (63%), 39 years old, highly educated (university/college, 74%). More than half of the Airport s traffic comprises Greek nationals (55%) living in Greece (54%). Another significant part of the Airport s travellers are the European nationals (4%), exhibiting an increase in 23 (36% in 22). Inbound and outbound traffic is equally distributed amongst passengers (49% vs. 51% respectively). Regarding the travelling profile, Athens passengers are mainly medium travellers (59%) making 7 air trips per year on the average, while their plane journeys include at least 3 visits to Athens. They usually stay approximately 7-8 days on their trip destination, whereas the average duration of stay in Athens is 4-5 days. A highly growing category of Athens traffic comprises people travelling for business purposes. In 23 business travellers amounted to 35%, showing an important increase of 9% as compared to 22. The majority of business passengers are males (86%), above 4 years of age, highly educated (84%), who can be characterised as frequent flyers. Business people travel all over the year, with the exception of the summer months and especially during August, when a significant drop can be observed. The majority of them fly on behalf of their company (79%), mostly in order to attend a business meeting (89%). Leisure travellers are mainly holidaymakers (64%). The growing attractiveness of Athens as a tourist destination is evident in 23, since tourists presented a considerable growth of 18% as compared to the previous year. The majority of people visiting Athens for holidays travel independently (71%), while the remaining 29% of tourists travel with a group in order to better organise their holidays (29%). Passengers visiting friends and relatives account for the 38% of those travelling for personal reasons, representing also an important segment of the Airport s traffic. The increase of business passengers travelling on behalf of a company has also affected the ticket booking profile, since the Company s travelling department is developing as a means for booking air tickets. A slight increasing trend can also be observed amongst passengers that book their ticket directly by contacting an Airline. The reservation period and the period for picking up the ticket remain at 2 days and 15 days prior to departure respectively. Another promising group of passengers for Athens airport is people travelling to their final destination via Athens. In 23, the transfer product reached 27% of the Athens traffic, presenting a remarkable increase of 35% in comparison to 22. The increasing trend primarily reflects passengers flying to other domestic destinations via Athens, following the increasing trend of the Airport s domestic traffic in 23. The top Greek destinations of connecting traffic are Thessaloniki (19%), Heraklion (18%) and Rhodes (12%), while the most favourable international destinations for connecting passengers are Cyprus (19%), Germany (8%) and the United Kingdom (7%). Indirect traffic to international destinations accounts for 12% of total Athens traffic in 23. Chicago and New York are the main indirect destinations, indicating that there is a great potential for development in the North American region. 43

24 GENDER MALE 63% YRS 8% 55+ YRS 11% AGE YRS 27% HEAVY (1+ times/year) 2% FREQUENCY OF TRAVELLING LIGHT (UP TO 2 times/year) 21% MEDIUM (3-9 times/year) 38% FREQUENCY OF TRAVELLING FROM/TO ATHENS HEAVY (1+ times/year) 9% FEMALE 37% YRS 19% YRS 35% Mean Age: 39 yrs MEDIUM (3-9 times/year) 59% LIGHT (UP TO 2 times/year) 53% Average Times per Year: 7.4 Average Times per Year: 3.4 EDUCATION MAIN NATIONALITY OUTGOING vs. RETURN-HOME FLIGHT COLLEGE/ UNIVERSITY 74% NONE/ELEMENTARY 1% ASP 1% MIDDLE EASTERN 2% USA/ CANADIAN 1% AFRICAN 1% RETURN-HOME FLIGHT 49% HIGH SCHOOL 25% OTHER EUROPEAN 1% GREEK 55% E.U. (NON-GREEK) 3% OUTGOING FLIGHT 51% TRIP LENGTH OUTGOING PASSENGERS TRIP LENGTH RETURN-HOME PASSENGERS ASP 1% USA/ CANADA 1% MIDDLE EAST 2% MAIN RESIDENCE AFRICA 1% GREECE 54% FOREIGNERS LIVING ABROAD 39% ORIGIN GREEKS LIVING IN GREECE 52% ONE MONTH+ 6% 3-4 WEEKS 2% 2 WEEKS 12% 1 WEEK 36% 5-6 DAYS 14% 3-4 DAYS 2% ONE MONTH+ 3-4 WEEKS 2 WEEKS 1 WEEK 5-6 DAYS 3-4 DAYS 3% 2% 14% 12% 19% 43% 1-2 DAYS 1% 1-2 DAYS 7% OTHER EUROPEAN 9% E.U. (NON GREECE) 32% FOREIGNERS LIVING IN GREECE 2% GREEKS LIVING ABROAD 7% LESS THAN A DAY % % 1% 2% 3% 4% Average Trip Length: 7.5 days LESS THAN A DAY % % 1% 2% 3% 4% 5% Average Trip Length: 8. days Average Stay in ATH: 4.7 days 44 45

25 PURPOSE OF TRIP BUSINESS REASONS FOR TRAVELLING ATH TRANSFER PASSENGERS MOVEMENT OF TRANSFER PASSENGERS PERSONAL REASONS 65% BUSINESS MEETING CONFERENCE/ CONGRESS 6% 89% TRANSFER 27% DOM TO INT & INT TO DOM 7% TRADE FAIR/ EXHIBITION TRAINING COURSE/ SEMINAR 3% 1% O&D 73% INT TO INT DOM TO DOM 13% 17% BUSINESS REASONS 35% OTHER 2% % 2% 4% 6% 8% 1% % 2% 4% 6% 8% INCIDENCE OF TRAVELLING ON BEHALF OF A COMPANY YES 79% PERSONAL REASONS FOR TRAVELLING HOLIDAYS/ TOURISM 64% THESSALONIKI TOP DOMESTIC DESTINATIONS OF TRANSFER PASSENGERS 19% CYPRUS TOP INTERNATIONAL DESTINATIONS FOR TRANSFER PASSENGERS 19% VISIT TO RELATIVES/ FRIENDS 38% HERAKLION 18% GERMANY 8% STUDIES 3% RHODES 12% UK 7% MILITARY 3% CHANIA 7% EGYPT 6% KERKYRA 6% ITALY 6% MEDICAL REASONS 1% KOS 5% ISRAEL 6% NO 21% % 2% 4% 6% 8% % 5% 1% 15% 2% % 5% 1% 15% 2% TRAVELLING INDEPENDENTLY 71% WAY OF TRAVELLING ON HOLIDAY TRAVELLING WITH A GROUP COMPANY'S TRAVEL DEPARTMENT 4% INTERNET/ PERSONAL COMPUTER 2% AIRLINE DIRECTLY 16% TICKET BOOKING 29% Reservation Period: 2.2 days Collection Period: 15.1 days TRAVEL AGENT/ TOUR OPERATOR 75% INDIRECT FLIGHT 12% DIRECT vs. INDIRECT FLIGHT TO FINAL INTERNATIONAL DESTINATION DIRECT FLIGHT 88% MAIN INDIRECT DESTINATIONS CHICAGO 3.1% NEW YORK 2.9% LONDON 2.9% PARIS 2.5% SYDNEY 2.3% BOSTON 2.3% TOKYO 2.1% STOCKHOLM 2.% MANCHESTER 1.8% NICE 1.8% MELBOURNE 1.7% MONTREAL 1.7%.%.5% 1.% 1.5% 2.% 2.5% 3.% 3.5% 46 47

26 SERVICE PERFORMANCE In 23, the Airport s service performance, as reflected by the measurements of actual performance on critical areas, presented a significant improvement compared to the previous year. More specifically, Check-in queuing time declined to an average of 6.4 min (from 7.9 min in 22), while average Ticket Desk queuing time was 4.5 min (from 6.4 min in 22), and average Security Queuing time was 2.5 min (from 2.8 min in 22). Baggage Delivery time showed an improvement on performance over 22, with the average Baggage Delivery time in 23 for aircraft on block first bag ranging between minutes on average, whereas the baggage delivery time for First bag-last bag ranged between minutes. Indicatively, for August 23 the baggage-reclaim time for a/c on block to first bag dropped by 1 minute (from 19.1 in 22 to 18.1). Regarding the "info desk-loading" indicator, illustrating the impact of passenger traffic on information counters, it is worth noting that during summer 23 (1 June 31 Aug), more than 495, passengers were served by our Terminal Information Agents, who responded to more than 4 queries per hour (Arrivals and Departures levels). In regards to call centre performance, more than 9% of the calls were answered in less than 2 minutes, representing a similar level of service as in 22. In taxi queuing, more than 98% of measurements reflected waiting time of under 1 minutes, signifying a high level of performance even during times of disruption (strikes etc). The volume of passenger comments received during 23 was higher (+62.8%) compared to 22. Nevertheless, management performance was within target. More specifically, Response time was 23.3 days (target 28 days), Response rate was 1% (target 1%) and Customisation rate was 84.6% (target 8%). By the end of the year, 5,852 passengers provided their feedback in writing (9,72 comment items). Of these 7.6% were complaints, whereas the remaining were positive comments, suggestions etc. It is worth mentioning that this ratio (improved in relation to 22 where 8.2% were complaints) indicates the gradual enhancement of the level of communication between the Airport and the travelling public. The distribution of complaints per area is as follows: Complaints related to passenger services correspond to 33.6% (of these 14.5% of the total are attributed to Airlines); Facility-related complaints correspond to 33.3%, and Commercial-related complaints correspond to 14.7%. A monthly report, communicated regularly to AIA management, contains the detailed qualitative analysis of comments received, in relation to actual measured performance. This task contributes to the identification of possible areas for improvement, aiming at the enhancement of the services offered. In addition to the quantifiable Service Performance indicators, the perception of passengers/visitors for the level of services offered is captured through the passenger comment management process. 49

27 CHECK-IN QUEUES ALL AIRLINES AVERAGE CHECK-IN QUEUING TIME PER MONTH CHECK-IN QUEUES ALL AIRLINES QUEUING TIME DISTRIBUTION BAGGAGE DELIVERY TIME AIRCRAFT ON BLOCKS - FIRST BAG BAGGAGE DELIVERY TIME FIRST BAG - LAST BAG % % % 2 8 Minutes 6 3% Minutes 15 Minutes 6 4 2% % 5 2 % >6 Minutes Minutes SECURITY QUEUES ALL SCREENING POINTS AVERAGE SECURITY QUEUING TIME PER MONTH TICKET DESKS QUEUES ALL AIRLINES AVERAGE TICKET DESKS QUEUING TIME PER MONTH Minutes Queries per hour per desk INFORMATION DESK LOADING QUERIES PER HOUR PER DESK Comment Items PASSENGER COMMENT MANAGEMENT COMMENT ITEMS RECEIVED PER MONTH TAXI QUEUES - WAITING TIME UNDER 1 min CALL CENTRE WAITING TIME - UNDER 2 min PASSENGER COMMENT MANAGEMENT CUSTOMISATION OF RESPONSES PER MONTH PASSENGER COMMENT MANAGEMENT AVERAGE RESPONSE TIME PER MONTH % Queue <1 min 1% 98% 96% 94% 92% 9% % Waiting < 2 min 1% 95% 9% 85% 8% 75% 7% % of Customised Responses 1% 8% 6% 4% 2% % Aregge Response Time (days)

28 During 23, the Greek aviation industry saw a robust traffic development, with the 38 commercial airports welcoming a total of 33.9 million passengers (+1.3%) and 38 thousand aircraft movements (+3.7%), while handling 127,9 tons of cargo (+.6%). This positive development is mainly attributed to the growth of the domestic market, which showed a 6.7% increase in terms of passengers, boosted by the competitive airline offers, as well as by the increase of travelling between peripheral airports. Conversely, international passenger traffic to/from the Greek airports was below the corresponding levels of 22 by.8%. Despite this overall negative trend, Athens enjoyed growth at the level of 3% in its international passengers, outperforming all the other major Greek airports. This development reflects the negligible dependence of Athens international traffic from the charter market s downturn, which results from AIA s strategy focusing on year-round operations. The decline in international passengers for the main Greek peripheral airports is indicative of a drop in the incoming foreign traffic to the traditional holiday destinations, while smaller airports like Kefallonia and Kalamata, representing new attractive destinations, witnessed increased international passenger traffic. Athens Airport represents 36.1% of Greece s total passenger traffic, followed by Heraklion and Thessaloniki, representing 14.1% and 9.9% respectively. Focusing on the international charter market, Heraklion holds the first place, accounting for 24.8%, while Rhodes and Corfu follow suit with 16.% and 12.3% respectively. Athens ranks 8th, representing only 3.8% of the international charter passengers. THE GREEK AVIATION MARKET 53

29 PASSENGER TRAFFIC OF MAIN GREEK AIRPORTS Commercial Passengers DOMESTIC INTERNATIONAL TOTAL CITY 23 % 23/22 23 % 23/22 23 % 23/22 Athens 4,358,97 5.5% 7,868, % 12,226, % Heraklion 798, % 3,992,182-2.% 4,79,965.% Thessaloniki 1,342, % 2,7,18-1.5% 3,349, % Rhodes 678, % 2,477,66-4.8% 3,156, % Kerkyra/Corfu 253, % 1,846, % 2,1,51-2.3% Kos 182, % 1,278, % 1,46, % Chania 331, % 1,66, % 1,397,533.9% Zakinthos 27, % 987,75.3% 1,14,93.2% Thira/Santorini 213,25-3.5% 322, % 535, % Mitilini 289, % 157, % 446, % Other GR airports 1,38,4 6.4% 2,55, % 3,435, % TOTAL GREECE 9,854,83 6.7% 24,6, % 33,915, % AIRCRAFT MOVEMENTS OF MAIN GREEK AIRPORTS Commercial Aircraft Movements DOMESTIC INTERNATIONAL TOTAL CITY 23 % 23/22 23 % 23/22 23 % 23/22 Athens 76,454 4.% 82,662 9.% 159, % Thessaloniki 21, % 2, % 42, % Heraklion 11, % 25, % 37,48 2.3% Rhodes 12, % 15,56-2.2% 28, % Kerkyra/Corfu 3, % 11, % 15, % Chania 5, % 6, % 12, % Kos 2, % 7,95 -.2% 1, % Mitilini 6, % 1,33 6.6% 7, % Zakinthos 1,11 6.5% 6, 4.6% 7,11 4.9% Thira/Santorini 4, % 2, % 7,8-1.3% Other GR airports 36, % 16, % 52, % TOTAL GREECE 182, % 197, % 38, % TOP 1 GREEK AIRPORTS ACCORDING TO TOTAL PASSENGER TRAFFIC TOP 1 GREEK AIRPORTS ACCORDING TO DOMESTIC PASSENGER TRAFFIC TOP 1 GREEK AIRPORTS ACCORDING TO TOTAL AIRCRAFT MOVEMENTS TOP 1 GREEK AIRPORTS ACCORDING TO DOMESTIC AIRCRAFT MOVEMENTS THIRA/SANTORINI 1.6% ZAKINTHOS 3.% CHANIA 4.1% KOS 4.3% KERKYRA/CORFU 6.2% MITILINI 1.3% OTHER GR AIRPORTS 1.1% ATHENS 36.1% HERAKLION 14.1% KOS 1.9% THIRA/SANTORINI 2.2% ALEXANDROUPOLIS 2.4% KERKYRA/CORFU 2.6% MITILINI 2.9% CHANIA 3.4% OTHER GR AIRPORTS 11.8% ATHENS 44.2% THESSALONIKI 13.6% THIRA/SANTORINI 1.8% ZAKINTHOS 1.8% MITILINI 2.% KOS 2.8% CHANIA 3.2% KERKYRA/CORFU 4.% OTHER GR AIRPORTS 13.9% ATHENS 41.9% THESSALONIKI 11.2% ALEXANDROUPOLIS 2.% MIKONOS 2.1% KERKYRA/CORFU 2.1% THIRA/SANTORINI 2.3% CHANIA 2.9% MITILINI 3.5% OTHER GR AIRPORTS 17.8% ATHENS 41.8% THESSALONIKI 11.8% RHODES 9.3% THESSALONIKI 9.9% RHODES 6.9% HERAKLION 8.1% RHODES 7.5% HERAKLION 9.9% HERAKLION 6.6% RHODES 7.1% TOP 1 GREEK AIRPORTS ACCORDING TO INTERNATIONAL PASSENGER TRAFFIC TOP 1 GREEK AIRPORTS ACCORDING TO CHARTER INTERNATIONAL PASSENGERS TOP 1 GREEK AIRPORTS ACCORDING TO INTERNATIONAL AIRCRAFT MOVEMENTS TOP 1 GREEK AIRPORTS ACCORDING TO CHARTER INTERNATIONAL MOVEMENTS KEFALLONIA 1.4% ZAKINTHOS 4.1% CHANIA 4.4% KOS 5.3% KERKYRA/CORFU 7.7% THESSALONIKI 8.3% THIRA/SANTORINI 1.3% RHODES 1.3% OTHER GR AIRPORTS 7.8% HERAKLION 16.6% ATHENS 32.7% THIRA/SANTORINI 2.1% KEFALLONIA 2.3% ATHENS 3.8% THESSALONIKI 5.9% ZAKINTHOS 6.6% CHANIA 7.% KOS 8.4% OTHER GR AIRPORTS 1.9% KERKYRA/CORFU 12.3% HERAKLION 24.8% RHODES 16.% SKIATHOS 1.8% THIRA/SANTORINI 1.4% ZAKINTHOS 3.% CHANIA 3.4% KOS 4.% KERKYRA/CORFU 5.8% RHODES 7.9% THESSALONIKI 1.6% OTHER GR AIRPORTS 7.2% HERAKLION 12.9% ATHENS 41.9% THIRA/SANTORINI 2.7% ATHENS 4.3% ZAKINTHOS 6.% THESSALONIKI 6.4% CHANIA 6.7% SAMOS 2.1% KOS 7.9% OTHER GR AIRPORTS 13.8% KERKYRA/CORFU 11.3% HERAKLION 23.2% RHODES 15.5% 54 55

30 Airport traffic worldwide presented an increase in the course of 23, despite the difficult market conditions. More specifically, 821 airports around the globe welcomed 3.4 billion passengers, representing a growth of 1.6% over 22, and uplifted 68.8 million tons of cargo, 2.8% more than the previous year. The number of flights amounted to 62.9 million and posted a marginal decline of.8%. Passenger traffic increased for all regions, with the exception of the Asia/Pacific rim, which declined by 1%. The Middle East showed the most favourable development, with an upturn of 5.5%, followed by Europe with a growth of 4.2%. In terms of aircraft movements, North and Latin America experienced a shortfall of 2.4% and 4.5% respectively, while all other regions presented an increase ranging from.7% for Africa to 9.8% for the Middle East. Cargo volumes declined only in the Latin America region, whereas the Middle East and Asia/Pacific achieved the highest cargo traffic growth levels with an increase of 9.8% and 5.6% respectively. with 22, both for passengers and flights, while airports in the Southern Europe Madrid, Rome, Barcelona enjoyed strong growth. For European cargo traffic, it is worth noting that Brussels, Luxembourg and Liege achieved double-digit growth, the last two climbing up in the top 1 European airports regarding cargo uplift. Athens Airport s traffic development compared to that of major European airports clearly indicates AIA s successful performance during 23. The growth of 6.7% in aircraft movements is much higher than the European average of 1.2%, while the passenger traffic increase of 3.6% does not deviate from the average European growth of 4.2%. Amongst 288 European airports, Athens holds the 23rd position in terms of aircraft movements, the 24th for passengers, and the 26th in terms of cargo. THE EUROPEAN AND GLOBAL AVIATION MARKET Focusing on Europe, the major European airports saw diverse traffic developments during 23. The main European hubs of London Heathrow, Frankfurt, Paris CDG and Amsterdam experienced similar traffic levels 57