Airports On-Time Departure Performance

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2 Table Contents of Airports On-Time Departure Performance Overview Airports in mainland China P4 Global large & medium-sized airports P12 Airports with a capacity of over 10 million passengers P6 APAC large & medium-sized airports P14 Airports with a capacity of 2 to 10 million passengers P8 North American large & medium-sized airports P10 European large & medium-sized airports On-time Arrival Performance Overview in mainland China P16 Global big & medium-sized P23 Ten major airlines P18 APAC big & medium-sized P24 Regional airlines P20 Airline alliances Appendix P25 World s TOP 20 most punctual air routes Page 1 of 25

3 Notes for editors Period: Dec 1 - Dec 31, 2018 s: Commercial air passenger flights only. Cargo aircrafts, corporate jets and general aviation are excluded. Actual departure flights: Departure flights that have actual take-off time and actual departure time in Vari database. Canceled flights are excluded. Actual arrival flights: Arrival flights that have actual take-off time and actual departure time in Vari database. Canceled flights are excluded. Large airports: Airports with above 6000 actual departure flights monthly. Medium-sized airports: Airports with 2000 to 6000 actual departure flights monthly. Big : with over 400 daily actual arrival flights. Medium-sized : with 200 to 400 daily actual arrival flights. On-time departure flights: Actual Time of Departure (ATD) - Scheduled Time of Departure (STD) = <30mins On-time arrival flights: Actual Time of Arrival (ATA) - Scheduled Time of Arrival (STA) = <30mins On-time departure rate: On-time Departure s/actual Departure s * 100% On-time arrival rate: On-time Arrival s/actual Arrival s * 100% Average departure delay time: Total Departure Delay Time/ Actual Departure s (Departure delay time of a single flight: ATD-STD. If a flight departs ahead of the scheduled time of departure, then the result is zero.) Average arrival delay time: Total Arrival Delay Time/ Actual Arrival s (Arrival delay time of a single flight: ATA-STA. If a flight arrives ahead of the scheduled time of arrival, then the result is zero.) Page 2 of 25

4 Airports On-Time Departure Performance Global large airports: Japan s ITM and CTS top global chart Global medium-sized airports: KHH tops the chart APAC major airports: Japan embraces TOP 5 airports and 9 Chinese airports rank in the list APAC medium-sized airports: KHH tops the mediumsized airports, followed by 4 Japanese airports Abstract North American large airports: HNL tops the chart North American medium-sized airports: KOA ranks first in the TOP 20 list European large airports: LED is the most punctual large airports in Europe European medium-sized airports: TFN tops the TOP 20 list Airports with a capacity of over 10 million passengers: URC tops the chart while PVG & SHA show the most rapid growth Airports with a capacity of 2 to 10 million passengers: UYN tops the list and MIG shows the most rapid growth Page 3 of 25

5 Overview Global large airports: Japan s ITM and CTS top global chart Itami (ITM) takes the top spot on the 2018 list, followed by New Chitose (CTS) with an average departure delay of 9.01 minutes. A total of 5 Japanese airports are recorded in this category while 4 large airports from the US, 2 from China and India also crack the TOP 20 list. Table 1: World s TOP20 best airports for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 ITM Itami JP % CTS New Chitose JP % HNL Honolulu US % HND Haneda JP % PDX Portland US % LED Pulkovo RU % BSB Brasília BR % PTY Tocumen PA % FUK Fukuoka JP % KIX Osaka JP % CGH Congonhas BR % BNE Brisbane AU % SJC Norman Y. Mineta San José US % URC Urumqi Diwopu CN % DOH Doha QA % XIY Xi'an Xianyang CN % HYD Rajiv Gandhi IN % HEL Helsinki-Vantaa FI % CCU Calcutta IN % AUS Austin Bergstrom US % Page 4 of 25

6 Global medium-sized airports: KHH tops the chart Kaohsiung (KHH) holds onto the first spot among the TOP 20 global medium-sized airports with an average departure delay of minutes, followed by Sendai (SDJ) and Miyazaki (KMI) in the second and third places. Table 2: World s TOP 20 best airports for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KHH Kaohsiung TW % SDJ Sendai JP % KMI Miyazaki JP % CMN Mohammed V MA % KOA Kona US % TFN Tenerife North ES % NGO Nagoya JP % KOJ Kagoshima JP % OGG Kahului US % MSQ Minsk BY % TSA Taipei Songshan TW % CHC Christchurch NZ % PNH Pochentong KH % WLG Wellington NZ % LUX Luxembourg-Finde LU % CNX Chiang Mai TH % SVG Stavanger NO % LIN Milan Linate IT % FOR Pinto Martins Fortaleza BR % ANC Ted Stevens Anchorage US % Page 5 of 25

7 APAC major airports: Japan embraces TOP 5 airports and 9 Chinese airports rank in the list Among the TOP20 global large airports, Itami (ITM) retains the first with a departure punctuality of percent, followed by New Chitose (CTS) and Haneda (HND) in the second and third places. In mainland China, Urumqi Diwopu (URC) tops all the nine Chinese airports in the list. Table 3: TOP 20 best airports in Asia-Pacific for on-time departures (Major airports, Airports Country/ Region 2018) Departures Departure Average Departure 1 ITM Itami JP % CTS New Chitose JP % HND Haneda JP % FUK Fukuoka JP % KIX Osaka JP % BNE Brisbane AU % URC Urumqi Diwopu CN % XIY Xi'an Xianyang CN % GMP Gimpo KR % CKG Chongqing Jiangbei CN % AKL Auckland NZ % SHA 13 DLC 14 CTU Shanghai Hongqiao Dalian Zhoushuizi Chengdu Shuangliu CN % CN % CN % WUH Wuhan Tianhe CN % OKA Naha JP % MEL 18 KMG Melbourne Tullamarine Kunming Changshui AU % CN % BKK Suvarnabhumi TH % CSX Changsha CN % Page 6 of 25

8 APAC medium-sized airports: KHH tops the medium-sized airports, followed by 4 Japanese airports Kaohsiung (KHH) has firmly fixed to the top spot in the APAC TOP 20 medium-sized airports rankings with an on-time departure rate of percent. Two airports in Taiwan join the list with four Japanese airports and 4 airports in mainland China. Table 4: TOP 20 best airports in Asia-Pacific for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KHH Kaohsiung TW % SDJ Sendai JP % KMI Miyazaki JP % NGO Nagoya JP % KOJ Kagoshima JP % TSA Taipei Songshan TW % CHC Christchurch Chiang Mai NZ % PNH Pochentong KH % WLG Wellington Christchurch NZ % CNX Chiang Mai TH % ADL Adelaide AU % PER Perth AU % PUS Busan KR % CNS Cairns AU % LJG Lijiang Sanyi CN % XNN Xining Caojiapu CN % INC Yinchuan Hedong CN % TNA Jinan Yaoqiang CN % HKT Phuket TH % OOL Gold Coast AU % Page 7 of 25

9 North American large airports: HNL tops the chart In the TOP 20 list of North American large airports, Honolulu (HNL) tops the seventeen American airports with an on-time departure rate of 88.29%, while Portland (PDX) performs the best in average departure delay time with a record of minutes. Table 5: TOP 20 best airports in North America for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 HNL Honolulu US % PDX Portland US % SJC Norman Y. Mineta San José US % AUS Austin Bergstrom US % STL Saint Louis US % TPA Tampa US % SAN San Diego US % SLC Salt Lake City US % BNA Nashville US % PIT Pittsburgh US % LAS McCarran US % BWI Washington Thurgood Marshall US % PHX Phoenix Sky Harbor US % ATL Atlanta US % IAH George Bush US % MCO Orlando US % YYC Calgary CA % SEA Seattle US % CUN Cancún MX % Detroit 20 DTW Metropolitan US % Page 8 of 25

10 North American medium-sized airports: KOA ranks first in the TOP 20 list The TOP 20 list of North American medium-sized Airports found Kona (KOA) is the best performing airport in 2018, with an on-time departure rate of 91.49% and an average departure delay of minutes. Table 6: TOP 20 best airports in North America for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KOA Kona US % OGG Kahului US % ANC Ted Stevens Anchorage US % BOI Boise US % GEG Spokane US % SMF Sacramento US % ONT Ontario US % YWG Winnipeg CA % MCI Kansas City US % SNA John Wayne US % OKC Will Rogers US % SAT San Antonio US % ABQ Albuquerque US % OAK Oakland US % BDL Bradley US % YEG Edmonton CA % PVD T. F. Green US % RNO Reno-Tahoe US % CHS Charleston US % MSY New Orleans US % Page 9 of 25

11 European large airports: LED is the most punctual large airports in Europe Pulkovo (LED) cuts a figure in the TOP 20 chart with an on-time departure rate of percent and an average departure delay of minutes. Table 7: TOP 20 best airports in Europe for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 LED Pulkovo RU % HEL Helsinki-Vantaa FI % VKO Vnukovo RU % SVO Sheremetyevo RU % CPH Copenhagen DK % ATH Athens GK % OSL Oslo NO % DME Domodedovo RU % TXL Tegel DE % VIE Vienna AT % HAM Hamburg DE % GVA Geneva CH % DUS Düsseldorf DE % ZRH Zurich CH % SAW 16 ARN Istanbul Sabiha Gökçen Stockholm Arlanda TR % SE % ORY Paris Orly FR % AMS Schiphol NL % PMI Palma de Mallorca ES % MAD Madrid Barajas ES % Page 10 of 25

12 European medium-sized airports: TFN tops the TOP 20 list Tenerife North (TFN) ranks the first among medium-sized airports with a punctuality of percent and an average departure delay of minutes. 6 Spanish airports are also among the list. Table 8: TOP 20 best airports in Europe for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 TFN Tenerife North ES % MSQ Minsk BY % LUX Luxembourg-Finde LU % SVG Stavanger NO % LIN Milan Linate IT % TRD Trondheim NO % RIX Riga LV % BGO Bergen NO % BIO Bilbao ES % BLQ Bologna Guglielmo Marconi IT % SVX Koltsovo RU % AER Sochi RU % LPA Gran Canaria ES % FUE Fuerteventura ES % ADB Izmir Adnan Menderes TK % ABZ Aberdeen UK % BEG Belgrade Nikola Tesla RS % SVQ Seville ES % ACE Lanzarote ES % VLC Valencia ES % Page 11 of 25

13 Airports in mainland China The total number of airports with a capacity over 10 million passengers has grown to 37, with the participation of Ningbo Lishe (NGB), Shijiazhuang Zhengding (SJW), Zhuhai Jinwan (ZUH), Wenzhou Longwan (WNZ) and Hefei Xinqiao (HFE), reporting all remarkable YoY growth of percent, percent, percent, 9.26 percent and 5.06 percent respectively. Following Atlanta Airport, Beijing Capital becomes the second airport hitting a record of 100 million person trips for its throughput capacity on Dec 28 th last year, increasing percent on the previous year. Airports with a capacity of over 10 million passengers: URC tops the chart while PVG & SHA show the most rapid growth Among the airports with a capacity of over 10 million passengers in mainland China, Urumqi Diwopu (URC) ranks first with its on-time departure performance of percent followed by Xi'an Xianyang (XIY) and Chongqing Jiangbei (CKG). Airports with a capacity of over 10 million passengers in mainland China show robust YoY growth in this category, among which Shanghai Hongqiao (SHA), Shanghai Pudong (PVG) and Zhuhai Jinwan (ZUH) show the most rapid growth, with respectively percent, and percent, the former two are notably airports with a capacity of over 40 million passengers. Table 9: China s airports on-time departure performance (Airports with a capacity of over 10 million passengers, 2018) Airports Departures Departure YoY Average Departure Size 1 URC Urumqi Diwopu % 7.49% Million 2 XIY Xi'an Xianyang % 8.51% Million 3 CKG Chongqing Jiangbei % 6.46% Million 4 TNA Jinan Yaoqiang % 8.82% Million 5 SHA Shanghai Hongqiao % 20.75% Million 6 DLC Dalian Zhoushuizi % 5.11% Million 7 LHW Lanzhou Zhongchuan % 4.73% Million 8 CTU Chengdu Shuangliu % 8.56% Million 9 WUH Wuhan Tianhe % 8.88% Million 10 KMG Kunming Changshui % 8.58% Million 11 TYN Taiyuan Wusu % 6.89% Million 12 CSX Changsha Huanghua % 7.84% Million Page 12 of 25

14 13 HET Hohhot Baita % 7.38% Million 14 HAK Haikou Meilan % 7.06% Million 15 CGO Zhengzhou Xinzheng % 5.11% Million 16 SZX Shenzhen Bao'an % 9.98% Million 17 KHN Nanchang Changbei % 6.23% Million 18 ZUH Zhuhai Jinwan % 19.29% Million 19 CAN Guangzhou Baiyun % 9.82% Million 20 HRB Harbin Taiping % 6.03% Million 21 PVG Shanghai Pudong % 19.31% Million 22 KWE Guiyang Longdongbao % 4.83% Million 23 TSN Tianjin Binhai % 9.06% Million 24 SYX Sanya Phoenix % 7.10% Million 25 TAO Qingdao Liuting % 5.52% Million 26 PEK Beijing Capital % 16.92% Million 27 FOC Fuzhou Changle % 10.29% Million 28 SJW Shijiazhuang Zhengding % 12.87% Million 29 NNG Nanning Wuxu % 10.05% Million 30 CGQ Changchun Longjia % 5.48% Million 31 HGH Hangzhou Xiaoshan % 14.19% Million 32 SHE Shenyang Taoxian % 4.01% Million 33 NGB Ningbo Lishe % 12.44% Million 34 NKG Nanjing Lukou % 10.45% Million 35 HFE Hefei Xinqiao % 5.06% Million 36 WNZ Wenzhou Longwan % 9.26% Million 37 XMN Xiamen Gaoqi % 13.91% Million Page 13 of 25

15 Airports with a capacity of 2 to 10 million passengers: UYN tops the list and MIG shows the most rapid growth Regarding airports with a capacity of 2 to 10 million passengers, Yulin Yuyang (UYN) ranks first with an on-time performance of percent. Compared with the same period last year, Mianyang Nanjiao (MIG) enjoys the most rapid YoY growth of %. Table 10: China s airports on-time departure performance (Airports with a capacity of 2 to 10 million passengers, 2018) Airports Departures Departure YoY Average Departure Delay (minutes) 1 UYN Yulin Yuyang % 4.06% Million 2 KHG Kashgar % 12.09% Million 3 HLD Hulunbuir Hailar % 10.08% Million 4 LJG Lijiang Sanyi % 7.55% Million 5 XNN Xining Caojiapu % 4.17% Million 6 INC Yinchuan Hedong % 5.60% Million 7 JHG Xishuangbanna % 1.68% Million 8 DSN Ordos % 3.92% Million 9 DYG Zhangjiajie Hehua % 3.03% Million 10 ZHA ZhanJiang % 5.51% Million 11 KWL Guilin Liangjiang % 7.97% Million 12 BAV Baotou % 5.39% Million 13 YCU Yucheng Guangong % -0.20% Million 14 LXA Lhasa Kongga % 7.93% Million 15 BHY Beihai Fucheng % 8.76% Million 16 YIH Yichang Sanxia % -3.14% Million 17 LYI Linyi % 6.65% Million 18 NAY Beijing Nanyuan % 4.94% Million 19 ZYI Zunyi Xinzhou % -3.74% Million 20 WEH WeiHai % 1.68% Million 21 SWA Jieyang Chaoshan % 4.26% Million 22 JJN Quanzhou Jinjiang % 8.35% Million 23 YNT Yantai Penglai % -3.60% Million 24 XUZ Xuzhou Guanyin % 10.11% Million 25 WUX Sunan Shuofang % 8.51% Million 26 YTY Yangzhou Taizhou % 5.47% Million 27 NTG Nantong Xingdong % 5.33% Million 28 MIG Mianyang Nanjiao % 13.81% Million 29 CZX Changzhou Benniu % -1.16% Million Page 14 of 25 Size

16 On-Time Arrival Performance Global big airlines: JL tops global big airlines Global medium-sized airlines: CM tops global mediumsized airlines APAC major airlines: two Japanese airlines top the list for this region Abstract APAC medium-sized airlines: SEA airlines take 7 seats in this category Airline alliances: Oneworld becomes the most punctual airline alliance Ten major airlines: GS tops major airlines in Mainland China; SC shows the most rapid YoY increase Regional airlines in Mainland China: RY becomes the most punctual regional airlines; NS shows the most rapid YoY increase Page 15 of 25

17 t Overview Global big airlines: JL tops global big airlines In 2018, Japan delivers the best among all big airlines worldwide with an on-time arrival rate of percent and 5.72 minutes of average arrival delay, Qatar Airways and All Nippon Airways hold the second and the third place in this category. Table 11: World s TOP20 best airlines for on-time arrivals (Big airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 JL Japan JP % QR Qatar Airways QA % NH All Nippon Airways JP % EK Emirates AE % SU Aeroflot-Russian RU % KL Royal Dutch NL % IB Iberia ES % AZ Alitalia IT % NZ Air New Zealand NZ % KE Korean Air KR % AS Alaska US % LA LATAM CL % VA Virgin Australia AU % QF Qantas Airways AU % AM Mexicana MX % FD Thai AirAsia TH % E IndiGo IN % GA Garuda Indonesia ID % TK Turkish TR % DL Delta Air Lines US % 5.72 Page 16 of 25

18 Global medium-sized airlines: CM tops global medium-sized airlines In 2018, Copa tops the global medium-sized airlines chart with an on-time arrival rate of percent and 3.72 minutes of average arrival delay, followed by Hawaiian and Singapore. Table 12: World s TOP 20 best airlines for on-time arrivals (Medium-sized, 2018) Country/ Region Arrivals Arrival Average Arrival 1 CM COPA PA % HA Hawaiian US % SQ Singapore SG % JJ TAM BR % EY Etihad Airways AE % Y4 Volaris MX % UT UTair Aviation RU % PG Bangkok Airways TH % O6 Avianca Brazil BR % AT Royal Air Maroc MA % TG Thai Airways International TH % AY Finnair FI % AR Aerolineas Argentinas AR % S7 S7 RU % OS Austrian AT % UX Air Europa ES % O InterJet MX % MS EgyptAir EG % FZ Flydubai AE % ET Ethiopian ET % Page 17 of 25

19 APAC major airlines: two Japanese airlines top the list for this region Japan has a strong showing in this major-airlines category with an on-time arrival rate of percent. 8 airlines from mainland China are also in the list: China Eastern, Shandong, China Southern, Sichuan, Hainan, Xiamen and Shenzhen. China Eastern is the most punctual major airlines in mainland China with an on-time arrival rate of percent. Table 13: Best airlines in Asia-Pacific region for on-time arrivals (Major airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 JL Japan JP % NH All Nippon Airways JP % NZ Air New Zealand NZ % KE Korean Air KR % VA Virgin Australia AU % QF Qantas Airways AU % FD Thai AirAsia TH % GA Garuda Indonesia ID % VN Vietnam VN % MU China Eastern CN % SC Shandong CN % CA Air China CN % CZ China Southern CN % U Sichuan CN % AK AirAsia MY % HU Hainan CN % MF Xiamen CN % ZH Shenzhen CN % JT Lion Air ID % Page 18 of 25

20 APAC medium-sized airlines: SEA airlines take 7 seats in this category In 2018, Singapore ranks first among the medium-sized airlines in the Asia- Pacific region with an on-time arrival rate of percent. There are 7 airlines from South-east Asia appeared in this list, 2 from Thailand and the rest from Indonesia, Malaysia, and Vietnam. Table 14: Best airlines in Asia-Pacific region for on-time arrivals (Medium-sized airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 SQ Singapore SG % PG Bangkok Airways TH % TG Thai Airways International TH % OZ Asiana KR % C Spring Airline CN % CX Cathay Pacific HK % C Jeju Air KR % G5 China Express CN % ID Batik Air ID % HO Juneyao CN % JQ Jetstar Airways AU % QG Citilink ID % GS Tianjin CN % FM Shanghai CN % JD Capital CN % OD Malindo Air MY % L Lucky Air CN % VJ VietJet Air VN % Page 19 of 25

21 Airline alliances: Oneworld becomes the most punctual airline alliance In this report, the airline alliances include Star Alliance, Sky Team, Oneworld, U-Fly Alliance and Value Alliance. Star Alliance, Sky Team and Oneworld are the three largest airline alliances. The new alliance, U-Fly Alliance, is the world's first low-cost airline alliance while Value Alliance is the first pan regional low-cost airline alliance. Oneworld, which consists of 13 airlines by the end of 2018, takes the first place in average arrival list with an rate of 90.51%, narrowly followed by Sky Team and Star Alliance. Table 15: Airline alliances verage on-time arrival performance (2018) Alliance Arrivals Average Arrival Average Arrival Delay (minutes) 1 Oneworld % Sky Team % Star Alliance % U-Fly Alliance % Value Alliance % Table 16: Star Alliance airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 CM Copa % NH All Nippon Airways % SQ Singapore % SA South African Airways % O6 Avianca Brazil % A3 Aegean % TG Thai Airways % NZ Air New Zealand % OS Austrian % TK Turkish % BR Eva Air % LX Swiss % SK Scandinavian % MS Egypt Air % Page 20 of 25

22 15 ET Ethiopian % JP Adria Airways % OZ Asiana % LO LOT Polish % UA United % LH Lufthansa % SN Brussels % OU Croatia % CA Air China % AV Avianca % AC Air Canada % AI Air India % ZH Shenzhen % TP TAP Air Portugal % Table 17: Sky Team airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 SU Aeroflot % KL KLM Royal Dutch % AZ Alitalia % KE Korean Air % AR Aerolineas Argentinas % CI China % AM Aeromexico % UX Air Europa Lineas Aereas % GA Garuda Indonesia % DL Delta Air Lines % ME Middle East % VN Vietnam % AF Air France % KQ Kenya Airways % RO TAROM % SV Saudia % MU Eastern % CZ Southern % OK CSA % MF Xiamen % Page 21 of 25

23 Table 18: Oneworld airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 JL Japan % QR Qatar Airways % IB Iberia % AY Finnair % LA LAN % S7 S % QF QantasLink % UL Sri Lankan % RJ Royal Jordanian % AA American % BA British Airways % CX Cathay Pacific % MH Malaysia Airline % Table 19: Value Alliance airlines on-time arrival performance (2018) Ranl Arrivals Arrival Average Arrival 1 XW NokScoot % JW Vanilla Air % TR Scoot Tigerair % C Jeju Air % DG South East Asian % DD Nok Air % TT Tiger Airways Australia % J Cebu Pacific Air % Table 20: U-Fly Alliance airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 UO Hong Kong Express % UQ Urumqi Air % ZE EASTAR JET % PN West Air % L Lucky Air % Page 22 of 25

24 in mainland China Ten major airlines: GS tops major airlines in Mainland China; SC shows the most rapid YoY increase In 2018, among ten major Chinese airlines, Tianjin dominates on-time performance rankings with an on-time arrival rate of percent. Compared with last year, Shandong posts the fastest YoY growth of 9.37 percent, followed by Shanghai of 9.35 percent and Xiamen of 8.57 percent. Table 21: Best Chinese major airlines for on-time arrivals (2018) Average Arrival Major YoY Arrivals Arrival 1 GS Tianjin % 5.81% FM Shanghai % 9.35% MU China Eastern % 6.83% SC Shandong % 9.37% CA Air China % 7.10% CZ China Southern % 5.98% U Sichuan % 6.93% HU Hainan % 6.41% MF Xiamen % 8.57% ZH Shenzhen % 8.35% Page 23 of 25

25 Regional airlines in Mainland China: RY becomes the most punctual regional airlines; NS shows the most rapid YoY increase In 2018, Jiangxi tops the chart among all regional airlines with an on-time arrival rate of percent and average arrival delay of 9.10 minutes. Compared with last year, Hebei enjoys the most rapid increase in of %, followed by Fuzhou (11.40 percent) and Donghai (9.85 percent). Table 22: Best regional Chinese airlines for on-time arrivals (2018) Regional Arrivals Arrival YoY Average Arrival 1 RY Jiangxi % 4.76% UQ Urumqi Air % 3.65% JR Joy Air % 3.52% C Spring % 6.94% G5 China Express % 4.23% HO Juneyao % 8.07% CN Grand China Air % 6.36% GY Colorful Guizhou % 7.38% H Chang'an % 0.34% DR Ruili % 5.98% FU Fuzhou % 11.40% OQ Chongqing % 5.86% A6 Hongtu Air % 7.73% GT Air Guilin % 7.01% EU Chengdu % 8.78% TV Tibet Air % 6.86% AQ 9 Air % 5.77% Y8 Suparna % 2.12% GX Guangxi Beibu Gulf % 8.31% KY Kunming % 6.47% JD Capital % 6.45% DZ Donghai % 9.85% PN China West Air % 6.59% L Lucky Air % 4.73% BK Okay Airways % 8.53% NS Hebei % 15.75% GJ Loong Air % 1.28% KN China United % 6.00% QW Qingdao % -3.42% LT LongJiang % -0.41% Page 24 of 25

26 Appendix Table 23: World s TOP 20 most punctual air routes Origin Destination Departure Departure Average Departure Delay (minutes) 1 New Chitose Haneda % Haneda Fukuoka % Haneda New Chitose % Fukuoka Haneda % São Paulo Congonhas Santos Dumont % Santos Dumont São Paulo Congonhas % Gimpo Jeju % Tullamarine Sydney % Indira Gandhi Chhatrapati Shivaji % Sydney Tullamarine % Juanda Soekarno Hatta % Jeju Gimpo % Los Angeles San Francisco % O'Hare LaGuardia % Noi Bai Tan Son Nhat % San Francisco Los Angeles % LaGuardia O'Hare % Soekarno Hatta Juanda % Chhatrapati Shivaji Indira Gandhi % Tan Son Nhat Noi Bai % Page 25 of 25

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