ASIA WORLD Travel Solutions Around Asia

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1 About Asia World ASIA WORLD Travel Solutions Around Asia Since 1997, Asia World Enterprise has welcomed visitors from all over the world to Thailand and South East Asia, becoming one of the most trusted, reliable and efficient Destination Management Companies (DMC) in the region. No one is able to help you prepare for your dream trip to one, or several fabulous destinations like Asia World Enterprise. Our in depth knowledge of Asia will insure your clients enjoy the best quality services and will clearly distinguish Asia World Enterprise from its competitors. Asia World Awards Asia World has been officially recognized as The Best Tour Operator in Asia for two consecutive years by the World Travel Awards, one of the most prestigious travel award organisation. Asia World The Facts Established : 1997 Number of Staff : 300 Thailand Offices : 10 offices, including Bangkok, Pattaya, Chiang Mai, Phuket and Samui Around Asia : 18 offices including Vietnam, Philippines, Cambodia, Laos, Myanmar, Indonesia and Sri Lanka, Passengers per year : 80,000 (2016) Transport Fleet : 49 vehicles (Thailand) Accreditation : TAT, ATTA, USTOA, TICA, JATA, PATA, GSTC Main source markets : Europe, North America, Asia, Australia : Follow Asia World on Social Media Commitment and Service One quality that sets Asia World appart from our competitors is our exclusive focus on the customer. All clients are provided with detailed questionaires to allow us to gauge our performance. Our guides have one overriding message from the company make sure the clients leave our country completely satisfied with their experiences. If our guides have to work longer hours or be more flexible with the tour programs to achieve this, they will be more than happy to oblige. The Asia World operations staff is constantly monitoring the day by day client services and will contact the clients regularly to make sure they are satisfied. From senior management down to reservation officers and guides, the Asia World team have long term extensive experience of Thailand and other destinations in South-East Asia. Asia World Enterprise operations cover all parts of South-East Asia where our local knowledge helps us create unique programs for all interests and tastes. 1

2 THE PEOPLE BEHIND ASIA WORLD From its opening in 1997, Mr. Stephen McEvoy has been the Managing Director and leading shareholder of the company. With over 20 years experience in the Thailand tourism industry Mr. McEvoy has been able to lead the company into its current successful status. Key Staff Stephen McEvoy / Managing Director Mr. Stephen McEvoy Managing Director Stephen@asiaworld-travel.com Mrs. Pornpen McEvoy Financial Director Pornpen@asiaworld-travel.com Mr. Taveepong Kulvattanakit General Manager gm@asiaworld-travel.com Ms. Olga Kovshanova Director of Sales & Marketing olga@asiaworld-travel.com Mr. Padet Sukprom Reservation Manager padet@asiaworld-travel.com Trade Affiliations TAT (Tourism Authority of Thailand) ATTA (Association of Thai Travel Agents) USTOA (United States Tour Operators Association) TICA (Thailand Incentive & Convention Bureau) JATA (Japan Association of Travel Agents) PATA (Pacific Asia Travel Association) GSTC (Global Sustainable Tourism Council) Why Choose Asia World 1. Multilingual foreign and local management in all offices 2. Own operations offices throughout South-East Asia 3. ICOM The Asia World online booking system - operating 24 / 7 4. Marketing offices worldwide covering every time zone to support our clients 5. Public and Professional Liability Insurance policies are provided for all clients 6. Professional Crisis Management to protect your business and your clients 7. Highly trained multi-lingual guides throughout South-East Asia 8. Ticketing and outbound operations in-house (IATA bonded) 9. Quality branded transportation fleet with vehicles not more than 5 years old 2

3 ASIA WORLD PRODUCT RANGE Asia World constantly defines new ways to cope with the ever-demanding change in customers requirements in Thailand. The following are some of the unique services that Asia World Enterprise is able to provide. Asia World Travel Asia World provides quality travel services at competitive prices to our wholesale clients from around the world. FIT, Group, Charter and tailor made clients are warmly welcomed to Thailand. Niche markets are also serviced by Asia World including Golf, diving and adventure enthusiasts. Asia World Destination Management (AWDM) Asia World Destination Management has gained a reputation for creating inspired and unique events around Asia. Our team of dedicated professionals have delivered event solutions for groups of up to 2,000 participants. Asia World Chic ( Virtuoso preferred supplier) The Asia World Chic Department is our exclusive luxury division responsible for handling discerning tourists who demand the best of the best. From services such as Fast Track immigration, limousine transportation and private jets, Asia World knows how to pamper your clients. Asia World is the preferred supplier of Virtuoso, the world leading luxury travel network. AW Beds AW Beds, is our own Online Travel Agent (OTA) working on a B2B basis with many travel companies from around the world. Backed by the latest technology, Asia World can offer 1000s of hotel products from around Asia either statically or via an XML feed. Asia World Wedding Planners Asia World can make all legal arrangements for your wedding in Thailand or Bali. Christian or Buddhist ceremonies in a chapel or on a beach can be arranged plus a limitless number of romantic accommodations for your honeymoon. AW Flights We offer international and domestic flight tickets at competitive prices along with hotels and cruise bookings worldwide via our team of experts. AW OUT & ABOUT South East Asia offers endless opportunities for travellers to get fascinating glimpse of ancient and exotic cultures. Asia World can offer suggestions on how gay and lesbian travellers can make the most out of their trip. Asia World Cruise Support Asia World has a dedicated cruise support team and can offer full turn-around services plus shore excursions for cruise ships docking in Thailand, Bali, Vietnam and other parts of South East Asia. Having our own operations offices with experienced teams, close to the cruise terminals plus dedicated professional guides and modern transport help Asia World provide a complete service. 3

4 Insurance coverage and Travel insurance Asia World provides insurance by American International Group, Inc. (AIG), multinational insurance corporation, to all its travelers to secure their health insurance coverage during their travelling with Asia World. However Asia World Enterprise strongly recommends to all overseas customers to take out extensive travel insurance while travelling. Neither Asia World Enterprise nor its agents/suppliers or business partners shall and can be held responsible for any loss, damaged or stolen personal belongings. Asia World Guides Our guides are the ambassadors for Asia World. All the Asia World guides are assigned only after an extensive interview and training sessions in order to ensure their language, destination and people skills are perfect. Our representatives are fully licensed, uniformed and can solve problems on the ground. Guides are graded and constantly assessed by way of customer comments and questionnaires. Asia World Transport Fleet Asia World maintains a quality fleet of transport around Thailand not more than 5 years old in several vehicle types. All vehicles are safety tested with full legal insurances in place. Asia World drivers are all uniformed and knowledgeable. Coach Minivan Private car AW Foundation Asia World sponsors several charitable projects around South East Asia, supporting schools, food relief, wildlife preservation and minority tribal villages. We encourage our guests to visit these projects in the form of voluntourism experiences. Asia World is also a regular benefactor for Make a Wish foundation in Thailand. 4

5 ASIA WORLD - THAILAND BRANCH OFFICES ASIA WORLD BANGKOK (Head Office) 1040/19 Asia World Building, Soi Sukhumvit 101 (Punnawithi 34), Bang-Chak, Phra-Kanong District, Bangkok Tel: +66 (0) (Auto 20 lines) / Fax: +66 (0) (two lines) Emergency number - after office hours: Ms. Areerat/ Tel. +66 (0) cr@asiaworld-travel.com ASIA WORLD - PHUKET/ KHAO LAK 156/55 Moo 5 Bypass Biz Town, Chalermprakiat Ratchakan Thi 9 Road, Phuket Town, Phuket, Thailand Tel: +66 (0) / Fax. +66 (0) Emergency number - after office hours: Mrs.Phimnada / Tel. +66 (0) mgr.hkt@destination-solutions.com ASIA WORLD KRABI 376/4 Moo 2, Tambol Ao-nang, Amphur Muang, Krabi Tel: +66 (0) up to 9 Emergency number - after office hours: Mr. Sompong / Tel. +66 (0) mgr.kbv@asiaworld-travel.com ASIA WORLD - SAMUI Poolsawas Residence, 171 Moo 2, Chaweng Beach, Bophud, Koh Samui, Surathani Thailand Tel: +66 (0) / Fax: +66 (0) Emergency number - after office hours: Mrs. Prisana / Tel. +66 (0) op.usm@destination-solutions.com ASIA WORLD PATTAYA 324/28 Moo 9, Tambol Nongprue, Amphur Banglamuang Emergency number - after office hours: Ms. Areerat / Tel. +66 (0) mgr.pty@destination-solutions.com ASIA WORLD CHIANG MAI Centara Duangtawan Hotel Chiang Mai, 132 Loykroh Rd., Chang Klan, Muang, Chiang Mai Tel: +66 (0) up to 55 or +66 (0) ext / Fax: +66 (0) 53) Emergency number - after office hours: Ms. Anchalee / Tel. +66 (0) mgr.cnx@destination-solutions.com ASIA WORLD CHIANG RAI Moo 1, Krua Krae, Paholyothin Road, Baan Du, Muang, Chiang Rai Emergency number - after office hours: Mr. Boontawee Joseph Pereira / Tel. +66 (0) Or Mrs. Mayuret Wichaiya /Tel (0) jiraporn@discovery.co.th ASIA WORLD - MAE HONG SON 6 Soi 1, Kootao Road, Changpuek, Muang, Chiang Mai Emergency number - after office hours: Mr. Boontawee Joseph Pereira / Tel. +66 (0) jiraporn@discovery.co.th ASIA WORLD - HUA HIN 69/7 Neabkehad Rd., Hua Hin Prachuabkirikhan Tel: +66 (0) Emergency number Ms. Phakkaporn Northong (Khun Lek) / Mob

6 ASIA WORLD OPERATIONS AROUND ASIA Thailand Bangkok, Phuket, Samui, Chiang Mai General Manager: Mr. Taveepong Kulvattanakit (Drax) Tel : Fax: gm@asiaworld-travel.com Cambodia Phnom Penh Country Manager: Mr. Kim Horn SENG Tel : // Fax : cm.cambodia@asiaworld-travel.com Laos Ban Phon Peng Village, Luang Prabang Country Manager: Mr.Markus Neuer Tel : Fax : Mobile : cm.laos@asiaworld-travel.com Myanmar Dawpon Township, Yangon General Manager: Mrs.Thiti Zaw Tel : Tel/Fax : Mobile : cm.myanmar@asiaworld-travel.com Sri Lanka Papiliyana Country Manager: Mr. Sumith Himakara Tel : / Fax : Mobile : / cm.srilanka@asiaworld-travel.com Website : Vietnam Hai Ba trung, Ha Noi Managing Director: Mr.Tanh Tien Dinh Tel : +84 (4) Fax : + 84 (4) Mobile : + 84 (9) cm1@asiaworldvietnam.com Website : Indonesia Jln. Bypass Ngurah Rai General Manager: Mr. Marcel Barmettler Tel : Fax: Mobile : cm.indonesia@asiaworld-travel.com Website : Philippines BF Resort Village, Las Pinas City Managing Director: Ms. Cathy Salas Tel : Fax md@asiaworld-philippines.com China Dongcheng District, Beijing Executive Vice President: Mr. Wang Xingang Tel : (Direct) Fax : cm@asiaworld-china.com Website : Nepal Kathmandu President: Mr. Suman Pandey Tel : / Mobile : md.nepal@asiaworld-travel.com Website : 6

7 ASIA WORLD WORLDWIDE SALES OFFICES United States and Canada Overseas Representative: Mr. Doug Vogl Tel: Middle East and India Overseas Representative: Mr. Joydeep Ghosh Tel: ASIA WORLD INTERNATIONAL BANK ACCOUNTS Asia World has licensed branches in the USA and the UK, with corporate bank accounts, providing our clients with the benefit of paying Asia World in Euros, Pounds or US Dollars UK & Ireland : Asia World UK / Lloyds Bank (Sevenoaks) Germany : Asia World Germany / Stadtsparkasse (Dusseldorf) USA : Asia World USA / Wells Fargo Bank (Granada Hills, CA) Singapore : Asia World Singapore / OCBC Bank CHINA : Asia World China / ICBC (Thai) Bank ** Contact Ms. Pornpen, Director of Finance, pornpen@asiaworld-travel.com for more details 7

8 ICOM (THE ASIA WORLD ONLINE-BOOKING SYSTEM) Our back-office system is one of the most advanced in Asia, using the latest host to host technology. This system is easy to use and will make it much easier to get fast and efficient confirmations. Some of the features and benefits to using our system are as follows: Online booking engine is available 24 hours a day, 7 days a week Instant access to your own tailored rates. Instant confirmation (on allotted hotels) or updated booking status. Fast and easy to use with no additional hardware / software required. Updates on hotel construction / refurbishment. Product updates / special seasonal offers at an instant. The system is XML compatible for setting up interface connections Online flight booking facility for worldwide ticketing Secure payment gateway option ** Contact sales@asiaworld-travel.com for more information SUSTAINABLE TOURISM Asia World supports sustainable tourism and we are doing our best to ensure that the next generation is able to enjoy a holiday in Asia as beautiful as the one we offer today. We recognise that adopting responsible business practices towards the environment and the communities within which we operate is maintaining the beauty and harmony of our region. Asia World constantly assesses its own operations and that of our suppliers as we strive to operate our business in an ethical way. Any attractions where ethnic minorities are endangered or where animals are ill treated are not endorsed by Asia World. Regular programs of tree planting are promoted in areas of de-forestation also. 8