OUR COMPANY BHUTAN MALDIVES
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2 OUR COMPANY BHUTAN Diethelm Travel Group has distinguished itself with a long history of industry-leading creativity, solid service delivery, and customized travel solutions: for people, by people. Established in 1957 in Thailand, Diethelm Travel Group has expanded into today s extensive network of 12 fully licensed and insured offices throughout Asia: Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Singapore, Sri Lanka, Thailand and Vietnam. The group has comprehensively built up a worldwide reputation as a first-class travel service provider in the region. The company is a subsidiary of Diethelm Keller Holding, headquartered in Zurich, Switzerland Our core activity is destination management, serving thousands of quality tour operators across the globe and creating Journeys of a Lifetime for their clients. Diethelm Travel Group supports its operations with the most cutting-edge technology, driving growth and efficiency throughout the network. MALDIVES SRI LANKA THAILAND
3 CAMBODIA CHINA HONG KONG LAOS MALAYSIA MYANMAR SINGAPORE VIETNAM
4 OUR PARTNERS
5 DIETHELM TRAVEL AWARDS TTG TRAVEL AWARDS 2014 Best Travel Agency Indochina Best Travel Agency Thailand Best Travel Agency Thailand WORLD TRAVEL AWARDS 2012 Asia s Leading Travel Agency Asia s Leading Tour Operator Asia s Leading Tour Operator
6 HOTELS TOURS EXCURSIONS Negotiating, contracting and Create distinctive, experience-led An extensive range of options, reservation services from and innovative products across from nature to culture and, small boutique resorts to the region, including tailor from family fun to extreme large luxury hotels made tours adventure activities DIETHELM TO YOU With so many years of experience in these destinations, Diethelm Travel has extensive knowledge of creating experience-led tours, ranging from modest to exclusive incentives and Negotiate the most competitive worldwide and market specific rates including value-added services Thousands of contracted properties Contracting on behalf of our large partners Available on our Internet Booking Engine (IBE) with instant confirmations Chain hotels, volume driven and stand alone Single and multiple destinations Wide range of selected tours that will meet any clients' individual preferences: cycling, camping, culture and tradition, culinary, family, golfing, honeymoon, nature, trekking, volunteer, and wellness Diethelm Distinctive Full day, half day, evening excursions Single and multiple excursions Personalized arrangements with attention to detail and client needs from individual traveller to large group movements. Highly experienced reservation team
7 CRUISE SERVICES TRANSFERS GUIDES & AIRPORT REPRESENTATIVES TICKETING EVENTS A wide choice of sailing Limousine, private aircraft, Highly experienced guides and Air, rail, boat, bus, theme A dynamic event division with a experiences, from cruising helicopter, boat and coach airport representatives parks and attractions demonstrated reputation for along rivers to yachting on creativity and innovation tropical seas, ranging from classic yachts to sleek modern boats Your own yacht under an experienced captain and crew Half day, full day and overnight trips - all are available From families and groups of friends to corporate events Private arrangements Extended pre- and post-cruise land arrangements Meals and drinks on board Assignment Centre, using a web-based system that draws from main reservation application or Diethelm Travel Mobile Application Flight reconfirmation and pickup time Combine passenger name records to make transfer routings Registration of guide information before transfer Diethelm Travel staff can access guests' travel information from mobile devices via our mobile application to check statuses and monitor quality control Fully trained guides with a Certificate of Excellence from Diethelm Travel Academy an initiative to streamline the on-going education and training of Diethelm Travel s permanent and freelance employees Professional guides that cater to many different languages Private full-time airport representatives with Meet-and-Greet services at airports Ticketing services can be combined with your holiday packages, creating flawless holiday experiences for your clients Transportation ticketing Tourist attraction ticketing Handling luxury incentives, conferences and conventions Seamlessly servicing the needs of the world's leading corporate team-building activities Product launches Entertainment
8 DIETHELM DISTINCTIVE We have added spice to a number of traditional experiences, designing and incorporating new and innovative ideas under a tailor-made category called Diethelm Distinctive. Our valued partners are always looking for the unique services we offer, especially those with the wow factor.
9 DIETHELM DESIGN An integral, but very individual, part of Diethelm Travel, Diethelm Design selects the highest quality services and works with preferred partners to craft the most remarkable travel experiences in Asia. Using our unrivalled level of regional travel knowledge, gained over 20 years of living and working in Asia and working as a close-knit team, we have built genuine relationships with our partners gaining their trust including loyalty with each successive client. Listening carefully to your requests, concentrating on the small but important details, and ensuring an extremely personalized and honest service we take time and care to create exactly the right journey for each individual. We use our expertise and passion to identify a balance of activities and experiences to stimulate and satisfy, ensuring your clients come back to you for a repeat adventure.
10 TECHNOLOGY & INNOVATION TRAVEL STUDIO : Travel Studio is the Diethelm Travel Group's brand-new core reservation system. Travel Studio provides a choice of real-time reservation management tools, including an abundance of product information. Beyond integrating with accommodation providers, Travel Studio also offers robust packaging solutions, allowing our staff to customize travel packages dynamically to the exact wish of each individual customer. These functions are not only available to the Diethelm s reservations and sales staff, but also to our clients via a new Internet Booking Engine or XML Interface. IBE : Our Internet Booking Engine (IBE) is an online reservation system providing a wide range of products and services to our clients. With a newly improved user interface, IBE provides greater product descriptions, striking visuals, and extensive information about available options. It allows customers to flawlessly make reservations online, get instant booking confirmations, and stay up-to-date with the latest offers.
11 XML INTERFACES : Connect with Diethelm! Our XML/API Interface of Diethelm Travel Group offers you an easy integration into the databases of all our companies throughout Southeast Asia, China and the Indian Subcontinent. Talk to us about connectivity, the many products we offer, and how you could have them bookable at your fingertips!
12 CONTACT BHUTAN CAMBODIA CHINA HONG KONG Yarkay Complex Post Box 107 Norzin Lam, Thimphu, Bhutan T F E bhutan@diethelmtravel.bt No. 65, Street 240, P.O. Box 99 Phnom Penh, Cambodia T F E dt_cambodia@kh.diethelmtravel.com Room 1906, Unit 1, Building No. 2, Shiguangjunyuan 985# Beijing Road Kunming , Yunnan China T F E operation@cn.diethelmtravel.com Unit A-C, 22th Floor, 8 Hart Avenue, Tsimshatsui, Kowloon, Hong Kong T F E operation@hk.diethelmtravel.com LAOS MALAYSIA MALDIVES MYANMAR Ban Phaxay, Unit 10th, Sisattanak District, P.O.Box 2657, Vientiane, Laos T F E info@la.diethelmtravel.com Box #28, Wisma Selangor Dredging, 9th Floor, South Block, 142-C Jalan Ampang, Kuala Lumpur, T F E inbound@my.diethelmtravel.com 4th Floor, Henvery Megma Sikka Goali Male, Republic of Maldives T F E carmen.k@mv.diethelmtravel.com No.412, Merchant Street, (Corner of 45th Street), Botathaung Township, Yangon, Myanmar T F E leisure@mm.diethelmtravel.com SINGAPORE SRILANKA THAILAND VIETNAM 20 Kramat Lane, United House #04-06, , Singapore T F E info@sg.diethelmtravel.com Level 06, Hemas House 75, Braybrooke Place, Colombo 2, Sri Lanka T F E sales@lk.diethelmtravel.com Kian Gwan II Building, 14/F 140/1 Wireless Road, Lumpini, Patumwan Bangkok 10330, Thailand T F E info@diethelmtravel.com Suite 1701, HCO Building 44B Ly Thuong Kiet Street, Hanoi, Vietnam T F E info@vn.diethelmtravel.com
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14 Kian Gwan II Building, 12/F 140/1 Wireless Road, Lumpini, Patumwan, Bangkok 10330, Thailand T F E info@diethelmtravel.com Copyright Diethelm Travel Management Limited. All rights reserved. COB-0115-V1.1
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