Star Alliance Ambassador Club Session Zurich - 04 May Airline sales part: Member carriers digital offer: tools and apps
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1 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Airline sales part: Member carriers digital offer: tools and apps
2 Airline sales part: Member carriers digital offer: tools and apps Star Alliance Ambassador Club Session Zurich - 04 May 2018
3 We are witnessing the inexorable march of the smartphone APRIL 2018 Star Alliance Confidential
4 Star Alliance Ambassador Club Session Zurich - 04 May 2018
5 Air Canada Mobile App The Air Canada App delivers the mobile tools and services you need directly to your Apple, Android or Blackberry device. Functions: Check-In 24 hours before departure and get your mobile boarding pass With the booking reference, see your Air Canada booking and track it in the «My Flights» tab Receive personalized information with push notifications about your flight s status, boarding times and more through your Smartphone Star Alliance Ambassador Club Session Zurich - 04 May 2018
6 Air Canada Mobile App Purchase your Preferred or standard seat within the App Sync your bookings with your Air Canada «Miles» Aeroplan number The App is also Smartwatch compatible Track your flights within 24 hours of departue Get flight notifications sent right to your Smartwatch See a countdown to your boarding time directly on your watch. Star Alliance Ambassador Club Session Zurich - 04 May 2018
7 Air Canada Mobile App You will need the Air Canada App to access our onboard entertainment system on Air Canada Rouge through your Apple/Android smartphone or tablet. Forgot your device? No problem, we have a number of Ipads that you can rent for 10 CAD The entire Air Canada Rouge fleet will be equiped with Satelite Wifi until end of 2018, allowing high speed internet access during your flight Star Alliance Ambassador Club Session Zurich - 04 May 2018
8 Star Alliance Ambassador Club Session Zurich - 04 May 2018
9 Member carriers digital offer: tools and apps for customers ANA App This app is only available on the App Store for ios devices. ANA App Main Features Display Reservation Information on Home Screen If you have ANA reservations (domestic or international flights), a list of your reservations will be displayed on the app s Home screen and this list will be updated with the latest information. This enables you to quickly check important details such as seat numbers, boarding gates, and security checkpoint locations. Display Security Checkpoint Deadlines for Domestic Flights If you have a reservation for an ANA domestic flight, a countdown timer will be displayed 24 hours prior to the deadline for passing through the airport security checkpoint. You can use this to plan your travel time to the airport or manage your time at the airport before your flight. Display Flight Status The relevant flight status (On Time, Delayed, Canceled, or Conditional) is displayed on the Home screen. Extensive Mileage-related Features You can easily check your mileage and ANA Sky Coin balances on the Home screen, as well as link up smoothly with the ANA Mileage Club app. Star Alliance Ambassador Club Session Zurich - 04 May 2018
10 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers ANA App Screen shots / features. [
11 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers ANA MILEAGE CLUB App Screen shots / features. [
12 Star Alliance Ambassador Club Session Zurich - 04 May 2018
13 Member carriers digital offer: tools and apps for customers Air China Booking Additional Services 1. Enter ticket number and passport number of the passenger (SSR docs) 2. Choose the additional service you want to book: i. Prepaid Baggage ii. Advance seat selection iii. Transit Hotel iv. Transit Lounge v. First and Business Class Foods vi. Chauffeured Transfer vii. Ground-Air Connection Star Alliance Ambassador Club Session Zurich - 04 May 2018
14 Member carriers digital offer: tools and apps for customers Air China Value Added Services Free hotel stay near the airport in 5 Chinese Cities: Beijing, Tianjin, Chengdu, Shanghai and Hangzhou. If Air China is not able to provide the connecting flight on the same day, a free hotel accommodation will be provided near the airport. Included are transfers between the airport and the hotel, a standard room and breakfast. *Reservation 24h before departure (via website or agent support) Free Transit Lounge in Beijing and Shanghai (PVG). With waiting times of more than 4 hours and an international or regional (Taiwan, Hong Kong, Macau) onward flight, Economy Class passengers can spend their time in a free lounge. There are snacks, drinks, internet, TV and showers available. *Reservation 24h before departure (via website or agent support) Star Alliance Ambassador Club Session Zurich - 04 May 2018
15 Member carriers digital offer: tools and apps for customers Air China Value Added Services Chauffeured Service available in 9 Chinese cities: 1. Beijing 2. Shanghai (PVG & SHA) 3. Guangzhou 4. Chengdu 5. Shenzhen 6. Tianjin 7. Chongqing 8. Hangzhou 9. Nanjing *Reservation 24h before departure (via website or agent support) Agent support: Air China Zurich Air China Geneva info@airchina.ch gva@airchina.com +41 (0) (0) Star Alliance Ambassador Club Session Zurich - 04 May 2018
16 Star Alliance Ambassador Club Session Zurich - 04 May 2018
17 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers LOT POLISH AIRLINES IPHONE IPAD - ANDROID
18 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers LOT POLISH AIRLINES lost Bags World Tracer
19 Star Alliance Ambassador Club Session Zurich - 04 May 2018
20 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers Welcome to the digital world of LHG! and many more.
21 Member carriers digital offer: tools and apps for customers The travel agency for your smartphone SWISS App SWISS ejournals Star Alliance Ambassador Club Session Zurich - 04 May 2018
22 Member carriers digital offer: tools and apps for customers Your personal travel guide to go SWISS Logbook SWISS Flight Simulator App Star Alliance Ambassador Club Session Zurich - 04 May 2018
23 Star Alliance Ambassador Club Session Zurich - 04 May 2018 Member carriers digital offer: tools and apps for customers Easy access to all lounges LH EasyAccess LH Quartett
24 Member carriers digital offer: tools and apps for customers Experience with augmented reality our products and services Brussels Airlines AR+ MyAustrian AR Star Alliance Ambassador Club Session Zurich - 04 May 2018
25 Star Alliance Ambassador Club Session Zurich - 04 May 2018
26 SAS digital offers: tools and apps for SAS customers throughout the travel chain Pre-travel Pre-flight In-flight Post-flight and travel Flysas.com & Award winning SAS App for IOS/Android Product innovations e.g. E-Bag Tags Hi-Speed WiFi onboard & ipads for SAS cabin crew Digitalization on ground e.g. irregularity, passenger care Star Alliance Ambassador Club Session Zurich - 04 May 2018
27 SAS SEAMLESS DIGITAL PLATFORM Identical visual experience via App, Self-Service Check-In, Online, Entertainment system and Newspaper / Magazine downloads etc. Open architecture with possibility to add new functionalities
28 State-of-the-art High Speed-WiFi WiFi delivered by Viasat, suitable for both work and entertainment (e.g. Netflix/Youtube) onboard. Free for passengers in SAS Plus & Business. Available on Intercont and introduced in Summer 2018 on A320neo fleet. Digitalized SAS cabin crew A mobile workplace developed with focus on customer experience offering fast and reliable service in REAL TIME.
29 SAS digital offer: tools and apps for customers throughout the travel chain Passengers can also stay in touch with SAS via social media:
30 Star Alliance Ambassador Club Session Zurich - 04 May 2018
31 Member carriers digital offer: tools and apps for customers SingaporeAir mobile app manage your booking Search and book your flights Manage your trips Skip the check-in queues Star Alliance Ambassador Club Session Zurich - 04 May 2018
32 Member carriers digital offer: tools and apps for customers SingaporeAir mobile app Unlimited access to digital magazines and newspapers Follow a flight Quick access to your KrisFlyer account Star Alliance Ambassador Club Session Zurich - 04 May 2018
33 Member carriers digital offer: tools and apps for customers SingaporeAir mobile app companion app Experience KrisWorld through the SingaporeAir app Create bookmarks and resume watching on the next flight Get personal recommendations View additional content Create playlists and sync the playlist to IFE seatback Star Alliance Ambassador Club Session Zurich - 04 May 2018
34 Star Alliance Ambassador Club Session Zurich - 04 May 2018
35 United Wi-Fi Customers now enjoy Wi-Fi on of our domestic and international aircraft, and on more international flights than any other U.S. carrier All aircraft are now equipped with Wi-Fi
36 New! 19 partner carrier boarding passes in united app! Available now: Adria Airways Aegean Airlines Air Canada Air New Zealand ANA Asiana Airlines Austrian Airlines Azul Brazilian Airlines Brussels Airlines Cape Air Croatia Airlines EVA Airways LOT Polish Airlines Lufthansa Scandinavian Airlines Shenzhen Airlines SWISS THAI Airways Turkish Airlines
37 United at your fingertips Managing your travel with a web-enabled mobile device is now easier than ever Mobile Check-in from 24 hours prior to departure Mobile Boarding Passes Flight Status / new bookings New: Add your MileagePlus card to your Apple wallet New: Airline partner boarding passes Access your boarding pass for 19 different partner airlines you just need to be connecting from a United flight to a flight on one of the participating airlines New: Bag tracking Track the status of your checked baggage For more information, visit
38 United Mobile App Passport Scanning Travelers can now use the United app on ios iphone, ipad or Android to scan their passport for international itinerary check-in. Convenient way to provide passport information during the 24-hour check-in window, eliminating the requirement to visit an airport kiosk or service desk MileagePlus members who have previously scanned their passport at a kiosk will be asked to verify their stored passport data and will not need to scan their passport further, unless a new passport needs to be added or information updated Once scanned using the app, passports will be saved to a travelers MileagePlus profiles for future use.
Airline sales part: Member carriers latest ancillary services
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